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Jaguar reports two London wins
Property company awards pair of hard services deals.
OCS awarded Church of England contract
Church of England Pensions Board turns to FM group for service and innovation.
Hard services win for Apleona
British Land contract covers M&E and fabric services at London site.
Dalkia retains Derby College contract
Deal covers planned and reactive maintenance, plus statutory compliance works across the College estate.
Asset registers: the great FM weakness?
Start any conversation about challenges in this industry and it won’t be long before someone says ‘the asset register’.
CIBSE signs MoU to strengthen building services
Collaboration with International Code Council targets development, promotion and application of best practices.
Ambulance calls Artic
New hard services contract at London Ambulance Service NHS Trust.
Eagle named chair of BESA technical committee
Dalkia UK technical director to lead key industry association committee.
Graham appointed in Solihull
Council builds on existing relationship with hard services deal.
CIBSE launches Building for the Future campaign
Ambitious initiative aims to create a lasting legacy for the building services engineering profession.
ISS extends Unibail-Rodamco-Westfield contract
New three-year agreement covers major London shopping centres.
Co-op win for Lancer Scott
Lancer Scott Facilities Management reappointed on hard services deal.
Building services: growth remains flat
The latest quarterly sector survey shows key obstacle is shortage of skilled personnel.
Westminster contract for Polyteck
City Council awards four-year hard services contract.
Guinness Partnership renews framework
Harmony Fire secures two-year fire service and maintenance renewal.
BSRIA updates compliance guidance
New guide supersedes BG 80/2023 Statutory Compliance Inspection Checklist.
Kimpton named for Liverpool’s tallest building
Hard services specialist appointed at West Tower.
BESA tackles critical training shortage
New programme addresses shortage of trainers and assessors which threatens to leave the industry ‘on its knees’.
Jaguar retains Holborn contract
Building services company’s longest-standing account renewed for another three years.
Finalto appoints Artic for hard services
Financial services company awards new contract for its London offices.
City win for Jaguar
New contract covers hard services at refurbished City of London building.
Midcounties Coop turns to Arcus for IFM services
Three-year integrated hard services deal covers multiple sites.
Five-year DVLA contract for Mitie
Hard services deal extends to multiple buildings.
ABM in Irish first
Group lands its first Technical Solutions contract in the Republic.
Gerald Eve appoints Polyteck
Hard services contract covers commercial properties in the Home Counties and London’s Mayfair.
Senior appointment at SFG20
The building maintenance standard group has recruited Will Ellis as chief revenue officer.
Polyteck lands London M&E contract
Company will oversee M&E work at luxury residential development, Holland Park Villas.
Retrofitting: ventilation must be part of the plan
Building retrofit programmes to improve energy efficiency must also include appropriate ventilation, argues a new report.
Mitie in Met Police win
Major contract covers planned and reactive engineering maintenance across the entire estate.
West Coast win for Vinci
Vinci Facilities went live on a new hard services contract at the start of this month.
Platinum unveils new executive team
New leadership team aims to drive growth at the hard services specialist.
Richard Irvin wins in Stirling
Council awards four-year hard services contract.
Building services: braced for project delays
Industry survey finds two-thirds of building services businesses worried about delays to projects in 2025.
NHS Professionals contract for Artic
Hard FM services appointment at Hemel Hempstead offices.
City contract renewal for Jaguar
Jaguar Building Services re-appointed at 88 Wood Street in the City of London.
Richard Irvin in Perth win
Glasgow-headquartered hard services specialist appointed for heating maintenance services.
Building Safety Act awareness rising
Awareness of implications growing across the building services sector.
IoT set to revolutionise building operations
Technology evolving rapidly to meet building owners and operators needs.
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AI-powered savings in Nottingham
University’s state-of-the-art Connected Services Hub is cutting costs and increasing efficiency.
Carlisle expands into hard FM
Existing relationship extended to introduce hard services at London rail stations.
Multi-site win for Artic
Hard FM contract covers offices in London and Slough.
Mitie books four-year deal with GWR
New Great Western Railway contract covers engineering maintenance at 203 stations and six depots.
EMCOR UK launches Asset Dynamics service
New management service draws on firm’s engineering heritage and expertise.
New backing for MARCH
The engineering group, formerly Edwin James, has a new owner/investor.
Mecsia acquires ECG Facilities Services
Technical services group adds Glasgow-based firm to its portfolio.
Christie contract for Avrenim
The Christie NHS Foundation Trust has a new hard services provider.
BESA launches skills service
New skills and policy department aims to address the industry’s training and recruitment challenges.
Lovat’s win at Midlothian
Local council awards hard services contract to Lovat’s Group.
Polyteck named on Procurement for Housing framework
The £675m planned works framework has a life of four years.
Jaguar retains Lloyd’s deal
Maintenance contract renewed for a further five-year period.
British Red Cross win for Atlas
Five-year contract covers planned and reactive engineering maintenance services.
PTSG acquires White Testing
Wakefield-headquartered specialist services business has bought one of Scotland’s leading electrical testing companies.
Dalkia wins place at Nottingham College
New three-year contract covers maintenance and projects work.
Smart buildings bring sustainability, security and cost benefits
Survey finds smart systems deemed essential in meeting business and environmental challenges.
Technical services group grows
Young PE-backed group makes its 12th acquisition.
Milton Keynes win for Polyteck
Firm named main provider of M&E services on new residential estate.
BMS specialist plans for growth
Tech entrepreneur takes over building management systems and control panel manufacturer.
BEMS growth reflects market demand
New building energy management systems report highlights year-to-date growth of 3.8% to £865m.
New BESA president focused on retrofitting
Adrian Hurley says association will press the government to commit to a national programme of commercial building retrofits.
Veolia to decarbonise hospital
First healthcare facility to use whole-building approach designed to exceed government targets.
Amey in prison hard services win
New contract awarded for management of hard FM at HMP Lowdham Grange.
Hospital hard services win for Equans
Five-year contract being mobilised at the new Midland Metropolitan University Hospital.
Easing the systems integration challenge for FMs
Two-thirds of professionals affected by issues relating to FM technology.
Lancer Scott in UWE win
Bristol-based firm awarded hard services contract at the University of the West of England.
Building services firms struggle with recruitment
Engineering services businesses face continuing challenge of finding qualified candidates to fill vacancies.
Dover win for Mitie
New £3m a year Port of Dover contract covers maintenance work and installations.
More than a game for Q3
Firm appointed on hard services contract by game developer Double Eleven.
Sodexo brings data-first approach to NHS Trust
New asset performance management software delivering benefits for Manchester University NHS Foundation Trust.
NHS framework place for Veolia
Services group secures a place on the North of England Commercial Procurement Collaborative Hard FM Framework.
IWM extends OCS deal
OCS to continue multi-site delivery of hard services to the Imperial War Museum group.
Vinci confirms volunteer estate start
Provision of hard FM to MoD sites used by reserves and cadets now underway.
RA appointment for Dalkia UK
Three-year partnership covers electrical, mechanical and fabric services for the Royal Academy of Arts.
Bellrock in West Sussex win
West Sussex County Council hard FM contract is valued at up to £10m pa.
Carbon Numbers launches integration service
Software solution designed to support organisational efficiency, cost savings and carbon reduction.
Integral in shopping centres win
JLL’s building services and engineering business appointed to support multiple sites in England.
University win for NG Bailey
The hard services business has been appointed for maintenance services at the University of Suffolk.
Edwin James buys engineering specialist
Motivair Compressors Ltd is joining the group via the acquisition of Pettits Ltd.
Blue-light win for Wates
FM business appointed by Hampshire and Isle of Wight’s Fire & Rescue Service and Police & Crime Commissioner.
CIBSE planning a whole new look at buildings
‘Transformative project’ aims for a holistic and future-oriented perspective on building performance.
BESA and CIBSE in strategic alliance
UK’s two main building services engineering organisations will work more closely together on key initiatives.
Polyteck lands SharkNinja deal
Hard services contract covers the UK offices of home appliances business.
Multi-site win for Wates
New contract with International Workplace Group covers over 250 sites across the UK.
Neighbour turns to Artic
Artic Building Services has won a new contract with a Dartford neighbour.
Mecsia grows building services offer
The ambitious compliance-driven technical inspections and maintenance group has acquired another business.
Labour shortages plaguing engineering services firms
Latest quarterly survey finds sector held back by slow growth, partly blamed on a shortage of adequately skilled workers.
Halford hard services deal for Mitie
New contract covers engineering maintenance services for the cycling and motoring retailer.
Maintenance professionals struggle with systems integration
Industry standard SFG20 has set out to solve that problem.
Hard services sector: things looking better
Mechanical, electrical and plumbing contractors are increasingly optimistic about their future growth prospects, according to a new report.
Doctors’ orders: Pareto appointed at RCP
New contract covers mechanical and electrical services for the Royal College of Physicians.
Lovat’s lands National Records deal
The Kirkaldy-based building services company will provide hard services to the National Records of Scotland estate.
Compliance: the key concern in building maintenance
Survey finds 70% of maintenance professionals saying that staying compliant is the most significant problem in their business.
New guidance to ‘revolutionise’ IAQ
BESA has launched a new specification for ventilation hygiene.
Demand for analytics and optimisation driving controls market
The global building automation and control systems market grew by nearly 6% in 2023.
Property bodies call for clarification on MEES
The minimum energy efficiency standards went out for consultation in 2021 – so what now?
Cleaning and maintenance up, energy down
That sums up the cost forecasts for the next several years, according to BCIS figures.
Multi-site London win for Jaguar
New building services contract covers three central London sites.
FM crucial to better health
Custodians of indoor air quality will have a greater influence on human health and wellbeing than the medical professions.
New investment for growth at Mecsia
Additional backing will support the next phase of development for the technical inspection and maintenance services group.
TfL names ABM for M&E
Transport for London has appointed ABM to provide mechanical and electrical services across the London Underground network.
Edwin James plans growth
The Glasgow-headquartered hard services group has announced it is firmly on the acquisition trail.
Building services sector feels the pinch
Despite high activity and growing order books, engineering services firms are feeling the effects of economic slowdown and a shortage of skilled workers.
Water: sensing technology takes a leap forward
Cambridge-based start-up Infersens has launched its first commercially available risk management and water waste solution.
BESA: every building is high risk
Against a background of changing regulations, that’s the way to think says the hard services trade group.
NHSPS boosts hard FM skills
NHS Property Services has appointed Simon Knott as head of hard FM expertise.
Codifying standards for building services
Initiative comes as part of wider industry and government efforts to raise the bar on individual competence.
Architects turn to Artic
Design practice Hawkins\Brown has appointed Artic Building Services for HVAC maintenance.
London Business School appoints Artic
A new contract covers all LBS air conditioning services.
Jaguar in Bower win
The London-based hard services specialist has been appointed at a new multi-use development.
Edwin James buys to grow
The Glasgow-headquartered hard services group has acquired Automated Control Solutions Holdings and its subsidiaries.
New ‘smart’ offering from SFG20
The building maintenance software specialist is aiming to address ‘once in a generation’ challenges facing FM.
2024: the year of retrofit
That should be the government’s focus for this year, says BESA.
Few businesses embracing digital-led maintenance
New research finds only 20% of businesses are ‘wholeheartedly’ embracing this strategy.
DIO contracts get bigger
New sites have been added to the hard FM contracts awarded in 2021.
DMA in academies success
Leigh Academies Trust has awarded a multi-site deal to property maintenance specialist DMA Group.
Polyteck secures London win
The hard FM firm has won a three-year contract to oversee One Berkeley Street, Mayfair.
Rich Mix for Artic
Artic Building Services has secured a hard FM deal at the London arts and events venue.
Westminster Chapel win for Precision FM
A new contract covers hard FM for the Grade II listed church and event space in central London.
New framework place for Richard Irvin
The hard services provider has been appointed to the Scotland Excel Property Maintenance and Refurbishment Framework.
Wolverhampton win for Pareto
Pareto FM has been appointed to provide services for The Halls events venue.
Wakefield turns to Robertson
Wakefield Council has awarded a new contract to the Stirling-headquartered FM business.
Amey helps courts drive down carbon
Amey is reporting a 30% reduction in carbon consumption for Avon & Somerset Courts.
Inspiration for NG Bailey
Inspiration Trust has awarded a three-year contract to the group’s facilities services business.
REAMS supporting Stadium Support
Hard services specialist Stadium Support Services has brought the asset management specialist into its contract with Queens Park Rangers.
Office for Students recruits Pareto
Pareto FM has won a hard services contract with the higher education body.
Cloudfm recognised for innovation
The Mindsett product has helped the firm to rank second in the BusinessCloud Top 50 PropTech businesses.
Richard Irvin in pair of wins
The hard services specialist has been awarded two housing services contracts.
JLL targets energy efficiency and carbon reduction
Royal London Asset Management will implement the firm’s Hank platform across its managed offices portfolio.
Apleona buys into predictive maintenance specialist
The Germany-headquartered FM group has acquired a stake in the Irish predictive maintenance business Eastway.
CIBSE Guide M revised
New edition of the ‘maintenance bible’ sets out the technological and legislative developments that will impact FMs, designers and building owners.
Jaguar in pair of wins
The London-based building services company has won a new contract and renewed another.
Dalkia secures Lincoln extension
The University of Lincoln has extended its three-campus technical hard services contract.
CRUK contract extension for Vinci Facilities
The deal will see Cancer Research UK continuing to benefit from hard FM services across 600 locations.
NG Bailey reports £150m of new business
The new contracts span a range of sectors, including healthcare, education, film, television and rail.
Welcome for indoor air quality standard
The Building Engineering Services Association has praised the creation of the first British Standard for health and wellbeing in buildings.
Engineering services: rising demand, skills shortages
Concern is growing in the building services engineering sector about labour shortages amid a continuing economic squeeze.
Building services: taking the message to schools
New initiative in Wales will introduce students to the building services industry with a view to tackling the skills gap.
CBRE: 1bn sq ft using AI-powered FM
Smart solutions are being used to improve operational reliability and drive efficiency at more than 20,000 client sites.
Sewell appointed for shops portfolio
Sewell Facilities Management will provide reactive maintenance for stores across Yorkshire and Lincolnshire.
Suppliers announced for M&E framework
Procurement services group Pagabo has confirmed the 47 suppliers appointed to a new £545m framework agreement.
Two contracts for Saltire Facilities Management
As the Glasgow-headquartered hard services firm closes out one deal two more are launched.
BESA backs call on retrofit recruitment
The Building Engineering Services Association has called for a major injection of planning and funding into addressing skill shortages.
Wates signs with Yorkshire Building Society
Wates has been appointed to deliver services across the society's UK-wide estate.
Curran named BESA president
Claire Curran, managing director of building services specialists Linaker, has been elected president of the Building Engineering Services Association.
Westgrove success in Birmingham
The Warrington-based services provider has been appointed on a hard FM contract at a new build-to-rent development.
Jaguar in Covent Garden win
Jaguar Building Services has secured the M&E contract at a new development in central London.
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Vinci wins in Wales
Vinci Facilities has been awarded a three-year hard FM contract with Transport for Wales.
Pareto toasts Asahi win
The drinks group has appointed Pareto FM on a hard services contract.
Jaguar appointed at major tech company
Following a competitive tender, the firm has been awarded the M&E contract at a globally renowned tech company in London’s Kings Cross.
Veolia launches Royal Berks contract
The multi-million-pound sustainable FM contract will implement hard FM services with a focus on optimisation and carbon reduction.
City win for Jaguar
Jaguar Building Services has landed the M&E services contract at Hill House.
Kellogg’s turns to Musk for maintenance
Global food manufacturer Kellogg’s has expanded its relationship with EJ Musk Process Services following a competitive tender.
Multi-year M&E win for DMA
DMA Group has secured the maintenance contract for Notting Hill Genesis Housing Association’s London office portfolio.
Jaguar in Knightsbridge win
Property manager Colliers has appointed Jaguar Building Services on the M&E contract for 8 Lancelot Place, London.
Labour shortages hitting engineering services
The latest building services industry survey shows the growing impact rising labour shortages are having on businesses in the sector.
Residential site win for Q3
The hard services contract covers maintenance at the Grosvenor Waterside development in London’s Chelsea.
Retrofit crisis looms
Without a change in board attitudes the UK could face a building retrofit crisis, warns a new report.
Inviron extends Birmingham role
Birmingham City University has appointed Inviron as principal contractor on a new HVAC project.
Jaguar returns to its first site
Jaguar Building Services has been appointed at a new building on the site of its first contract win, 30 years ago.
NG Bailey on-side at Wembley
A new five-year contract covers maintenance services for the iconic stadium.
Pagabo opens £545m M&E framework
Specialist M&E subcontractors will be appointed to the new framework, which will run for four years.
Richard Irvin in second CCS win
The hard services provider has been named as a supplier on Crown Commercial Service’s Housing Maintenance & Management Services DPS.
Polish FM company buys into UK market
Gdansk-headquartered Sescom says the acquisition provides a platform to expand its initial UK operations.
Jaguar retains City sites
The hard services firm has emerged from a retender process with a new three-year contract.
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Cyprus MoD contract for Mitie
A new contract to provide key services for the UK Armed Forces has been awarded by the Defence Infrastructure Organisation.
ABM in shopping centre wins
The facilities services provider has been awarded two retail contracts, one in Manchester and one in the East Midlands.
Richard Irvin FM secures CCS place
The hard services firm has been named as a supplier on the Crown Commercial Service Facilities Management & Workplace Services DPS.
Artic on stage
The building services specialist has been appointed on a maintenance contract for a major UK film studio.
Ventilation: why clean air is vital to health
The National Engineering Policy Centre has produced a useful interactive infographic highlighting the risks posed by poor ventilation.
Cautious welcome for energy efficiency plan
The government’s strategy for spending up to £2.5bn on improving energy efficiency has had a cautious welcome by the Building Engineering Services Association.
Jaguar seen at Westferry
Jaguar Building Services has been appointed on an M&E maintenance contract at 11 Westferry Circus in London’s Docklands.
Artic in university hard FM win
Artic Building Services has been awarded a new contract with Northeastern University London.
Sustainability goals drive Cloudfm appointment
A new contract will provide support for The Rank Group’s ESG goals and reduce carbon emissions across the business.
Jaguar parks up at Spitalfields
Jaguar Building Services has been appointed for the provision of M&E maintenance services at London’s Spitalfields Estate.
Inviron retains Mishcon de Reya contract
The hard services specialist has retained a four-year deal with the leading legal services firm.
Strong growth for BEMS sector
The Building Energy Management System sector is now worth around £835.8m to the UK economy.
Momentum bags shopping centre deal
Liverpool’s Momentum Group has been awarded the contract to maintain and manage the facilities of a North West shopping centre.
Engineers worry about payment and recruitment
The majority of building services business owners and decision-makers expect performance to improve in the short-term but worsen by the end of 2023.
CBRE in Glasgow hard services win
A new five-year contract covers delivery of planned and reactive hard facilities management services for The University of Glasgow.
New investment at Edwin James Group
Secondary investment for the engineering services business will support ambitious growth plans.
SPIE in housing association win
SPIE UK has been appointed by Maryhill Housing Association to service and repair door entry systems across its estate.
London university win for Artic
The hard FM specialist has secured the contract for mechanical & electrical maintenance services at an international university in Central London.
BCIS 5-year forecast: questions for FM
The facilities management market will face difficulty over the next two years as labour availability and high inflation drive an increase in costs.
Projects: SPIE appointed at pharma lab
Llife science company Evotec has appointed SPIE UK to deliver M&E works at its Abingdon site.
Projects: Novus lands trio of healthcare contracts
Novus Property Solutions has been awarded a series of hospital-based contracts across the North West and Midlands.
Artic in tune with RCM
Artic Building Services has been awarded the M&E maintenance contract at the Royal College of Music in London.
Pareto goes to law
Personal injury law firm Fletchers Group has appointed Pareto FM to deliver hard services.
Jaguar scoops City deal
The building services specialist has secured a contract at London’s Paternoster Square.
CBRE to buy Swedish firm
The property services group has announced a definitive agreement to acquire hard services provider H2M Sverige.
FES renews UCB contract
The hard services provider has secured a new contract with pharmaceutical group UCB.
Polyteck awarded Centrepoint contract
The construction and facilities management company has secured a 36-month housing voids and repairs contract.
Engineers worry about challenges ahead
The building engineering services sector is optimistic about business performance in the short term but concerned about the economy and recruitment.
Hybrid workers worry about indoor air quality
New research reveals more than half of UK hybrid workers are concerned poor air quality and ventilation will impact their health.
Pareto in Cazoo hard services win
The online car retailer has appointed Pareto FM to provide hard services across its UK estate.
Inviron in data centre contract win
The hard services specialist has been awarded a contract covering two data centres, one in London and the other in Leeds.
Jaguar snares London deal
Jaguar Building Services has been appointed to provide mechanical and electrical maintenance at 8 St James’s Square.
Retrofitting: UKGBC launches decarbonising project
Retrofitting is moving up the net zero agenda and there’s an opportunity to get involved at the UK Green Building Council.
Imtech sells Irish engineering business
The hard services group has signed a binding agreement to sell Suir Engineering Ltd.
SPIE gains Legionella accreditation
SPIE UK has secured ISO/IEC 17020 accreditation from the United Kingdom Accreditation Service for the management of Legionella risks.
Inviron retains police contract
Hertfordshire Constabulary has reappointed Inviron on a multi-site M&E services contract.
Infogrid acquires data analytics firm
Building intelligence SaaS technology company Infogrid has acquired Aquicore, an ESG data and analytics specialist.
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Equans supports smart building transition
Equans has been instrumental in the digital transition of a newly refurbished Leeds building into an industry-leading example of a smart building.
City win for Jaguar
Jaguar Building Services has been appointed to provide M&E maintenance services at 90 Fetter Lane, London.
Cooltech rebrands to Ecoserv Technical Services
A number of senior appointments have also been made following the acquisition by Ecoserv Group last year.
SPIE lands hard services deal
SPIE UK will provide a range of services to three buildings in Renfrew.
Sustainability: retrofit revolution needed
Retrofitting offices and industrial buildings can deliver the energy reductions required to support the UK’s 2050 net zero targets.
Awareness day to champion ventilation
An international awareness campaign to promote the critical role of better building ventilation has been launched.
Industry bodies to align data standards
In what has been described as “a momentous game-changing moment”, the standards used to manage costing, carbon, and building and facilities maintenance are to be aligned.
Energy start-up tackles empty room challenge
Energy management technology firm EcoSync has launched a room-by-room dynamic management platform in a bid to reduce energy waste.
Reading role for Pareto
The University of Reading has appointed Pareto FM to provide hard services at its Gateway Building on the Thames Valley Science Park campus.
Apleona acquires maintenance services specialist
London-headquartered Combined Technical Solutions Limited has been acquired by the Apleona group
Datore secures energy intelligence agreement
The provider of data analytics and intelligence for the FM industry has announced a major contract win with one of the UK's largest retailers.
Cloudfm hits the road
The hard services specialist will help to drive efficiency while reducing carbon emissions across 259 ATS Euromaster sites in the UK.
Inviron strengthens net zero offering
A group-wide strategic review sees the hard services specialist taking the Connect Energy team into the fold.
Pareto just the job for Totaljobs
Recruitment platform Totaljobs has appointed Pareto FM to provide hard services across multiple sites.
DMA books stay with citizenM
The property maintenance specialist has been awarded a three-year contract by international hotel and lifestyle brand citizenM.
SPIE lands North Lanarkshire deal
A new contract with North Lanarkshire Council covers servicing and maintenance for CCTV and related systems at multiple sites.
Platinum wins at Sea Containers
The hard FM services provider has been awarded a three-year contract to deliver M&E maintenance at London’s Thames-side landmark.
Classroom air quality a 'national scandal'
The Building Engineering Services Association has described the state of indoor air quality in UK classrooms as “scandalous”.
Birmingham ‘smart campus’ initiative moves ahead
The University of Birmingham has selected Schneider Electric to support the development of its Smart Campus project.
RDM joins Vinci MoD team
RDM Electrical & Mechanical Services has been appointed on a multi-site deal within the Vinci Facilities Future Defence Infrastructure contract.
Saltire in solar panel win
North Lanarkshire Council has awarded its solar panel maintenance contract to Saltire FM.
DMA in UCL and ICE wins
The maintenance and management company has won a competitive tender to provide specialist services for University College London.
BESA warns on critical fire damper safety issue
The Building Engineering Services Association has issued an urgent warning about a potential fire safety weakness in a large number of building ventilation systems.
Jaguar retains City deal
CBRE, on behalf of Deka Properties, has awarded the firm a new three-year M&E contract at the St Botolph Building in London.
Platinum wins in the City
Platinum Facilities has been awarded a three-year contract to provide engineering maintenance services at 160 Old Street, London.
Summer heat: the importance of technology
Post-pandemic, the Building Controls Industry Association says, people are expecting their employers to take steps to ensure their place of work is a comfortable environment.
BESA backs circular economy strategy
The concept could play a crucial role in helping the building services sector to develop more effective net zero strategies.
Climate action plan highlights engineers’ role
In the latest review of its Climate Action Plan, CIBSE focuses on the role of building services engineers in delivering net zero.
National Library win for Richard Irvin
The National Library of Scotland has awarded Richard Irvin Facilities Management a five-year contract to look after hard services across its portfolio.
CIBSE updates commissioning code
The revision supports carbon mitigation, energy reduction and net zero.
White Company appoints Cloudfm
Cloudfm is set to manage maintenance for the retailer’s 67 sites across the UK and Ireland.
InferSens welcomes Governor of Queensland
The leading-edge AI and machine learning sensor technology business was recently visited by Her Excellency the Honourable Dr Jeannette Young AC PSM.
Perth sights Summit
Perth and Kinross Council has appointed Dundee-based Summit Facilities Services on a four-year contract.
Pets at Home turns to OHS for compliance
The Manchester-based safety solutions consultancy will provide water risk assessment and remedial work across 457 UK stores.
Richard Irvin extends Aberdeen role
The Stirling-based hard service specialist has won an additional contract with Aberdeen City Council.
Networked systems increase cyber-attack risk
Companies face an increasing but under-recognised threat from cyber-attacks on building systems.
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DIO awards £117m worth of contracts
United States Forces stationed in the UK will benefit from new contracts to deliver repair and maintenance services to bases.
Skanska wins in Edinburgh
Skanska UK has been awarded a seven-year facilities management contract by the City of Edinburgh Council.
BESA backs ventilation change
The Building Engineering Services Association has thrown its weight behind a report calling for the imposition of higher ventilation standards.
Clean Air Day focus on building ventilation
June 16th is National Clean Air Day and the key role played by mechanical ventilation systems in making buildings safer and healthier will be a central theme.
Building services: sector positive but wary
The latest quarterly Building Engineering Business Survey reveals an expected bounce back for the sector in Q2.
Jaguar gets The Point
Property company Tishman Speyer has named Jaguar Building Services as preferred M&E contractor at its landmark West London site.
Eric Wright confirms NHS appointment
Eric Wright FM has been re-appointed by NHS Shared Business Services to its hard facilities management framework agreement.
FES appointed to Scottish Water framework
The hard services specialist been awarded a place on a new six-year framework.
AI liquid sensor business attracts new backers
InferSens, a ground-breaking machine learning-based sensor business, has attracted substantial new investment setting it up for success in the FM and building services sectors.
Sodexo’s Harris scoops BCIA award
The company’s hard FM ambassador, Joanna Harris, has been recognised by the Building Controls Industry Association with the Outstanding Contribution award.
Unions push for indoor air quality pledge
Trade unions and scientists want employers to sign a pledge to protect the health and wellbeing of their employees by improving workplace conditions.
Jaguar renews at Paddington Central
Following a retender process, Jaguar Building Services has secured new five-year contract.
EQUANS in science park win
EQUANS has been awarded a facilities management and maintenance contract at Bruntwood SciTech’s Alderley Park campus in Cheshire.
Mitie opens northern technology hub
The Technical Services Operations Centre in Wythenshawe showcases the group’s industry workplace technology as well as being its hub for the North of England.
BAM FM wins in Merseyside
BAM FM has been appointed by Merseyside Police to provide hard facilities management services at multiple sites.
Japan House for Artic
The building services firm has secured a new M&E maintenance contract following a competitive tender process.
Prudence awarded CIBSE Honorary Fellowship
Geoff Prudence CEng FCIBSE FRICS FIWFM MIoD has been recognised for his contributions to the building services and facilities management disciplines.
Alarms: maintenance pays
Almost a third of call-outs are caused by poorly maintained systems or poor cleaning standards.
Cloudfm books in at Fridays
A three-year contract covers the restaurant chain’s 86 sites in the UK.
SPIE named for Scotland NHS deal
NHS National Services Scotland has appointed SPIE UK to deliver planned and reactive maintenance services.
FES in Scottish museums win
National Museums Scotland has awarded a new hard FM contract to the Stirling-headquartered services group.
Scottish Fire & Rescue Service deal for Robertson
Robertson Facilities Management has been appointed to deliver hard FM services across the client’s estate.
Sustainability investments rebound
Planned investments in energy efficiency, renewable energy and smart building technology are returning to pre-pandemic levels.
BESA launches ‘safe havens’ blueprint
New guidance from the Building Engineering Services Association will help owners and managers protect occupants from airborne health risks.
Saltire in North Lanarkshire win
A new contract for hard services specialist Saltire FM extends a long-running partnership.
Monopoly win for Artic
The building services specialist has been appointed to provide hard FM services for the London attraction.
Covid-19: safest day in the office is Wednesday
Workers looking for the lowest virus transmission risk day of the week to go into the workplace should go in on a Wednesday.
BAM FM has it Made
MADE.com has awarded a three-year hard FM contract to BAM FM.
Hospitality industry losing out on savings
The UK hospitality industry is missing out on savings of £736m a year due to outdated facilities management practices, according to a new study.
Pareto on board at CrossCountry
The long-distance train operator has appointed Pareto FM to provide hard services at 27 properties across the country.
Staff worries for engineers
Finding and retaining skilled people is the biggest concern for employers across the building engineering services sector.
Industry warns on net-zero skills
Skills shortages are hampering ambitions to deliver net zero emission buildings.
Lift alert: report reveals impact of digital switch
As the UK telecoms network continues to evolve, the end of analogue telephone services is in sight. The future is fibre optic.
SPIE heads back to school
The hard services company has been appointed on an M&E contract at the new Boclair Academy in Bearsden, Glasgow.
JLL names Wates for next-gen contract
Wates Facilities Management has secured five-year contract to deliver a ‘next generation maintenance’ model.
Johnson Controls secures NHS framework place
The six-year framework covers the provision of smart building solutions using internet of things technology.
Inviron renews Colt data centre deal
The hard services specialist has extended a 12-year partnership by securing a rolling three-year deal with Colt.
Buildings require billions to reach climate targets
To meet climate change commitments, building stock investment must be three times higher than the current rate.
Richard Irvin appointed to regional framework
The Stirling-headquartered hard services provider has secured a place on the four-year, £650m EN:Procure framework.
JLL acquires proptech company
The property services group has announced the acquisition of California-based Hank, a virtual engineering optimisation platform powered by artificial intelligence.
Offices: stark warning on the work environment
Office buildings that fail to demonstrate how they support the health and wellbeing of users will swiftly become redundant.
Guide Dogs contract for EQUANS
The three-year contract will see the service provider initially handling hard FM at six large freehold sites.
Net zero: calls for digital retrofitting
Research indicates that 9 in 10 buildings in the UK and Ireland must be digitally retrofitted to achieve net zero by 2050.
Jaguar settles in to Canary Wharf
The building services company has been reappointed on the M&E contract at 30 North Colonnade.
New buildings must cut carbon by 30%
New buildings in England will have to produce significantly less CO2 under new rules announced by the government to help the country move towards net zero.
Jaguar in HYLO win
The building services specialist has been awarded the M&E maintenance contract at a new development in London.
University place for Salisbury
Salisbury Group has won a new contract with Liverpool John Moores University.
Wates completes MoJ Covid-19 response programme
Wates Smartspace was appointed by the Ministry of Justice to carry out mechanical, electrical and plumbing engineering upgrade works at 21 HM Courts & Tribunals Service sites.
Platinum wins in the City
Platinum Facilities has been reappointed as the M&E service partner for British Arab Commercial Bank at their London headquarters.
New CIBSE guidance: electrification for net zero
New guidance on the design and operation of electrical services that focus on the drive to net zero carbon has been published by the Chartered Institution of Building Services Engineers.
Platinum in City win
Platinum Facilities has been re-appointed as the M&E service partner at One Bartholomew in the City of London.
Cranfield commits to battery power
Cranfield University has signed a contract to install the biggest second-life battery storage system to date in the UK.
Hospital moves on energy saving measures
Rye, Winchelsea & District Memorial Hospital has appointed the DMA Group to design and deliver energy saving measures across its site in East Sussex.
Lancashire win for Ash Integrated Services
Lancashire County Council has appointed the Atherton-based company to deliver round-the-clock cover for mechanical services.
Fox named IOR president
Graeme Fox, head of technical at the Building Engineering Services Association, has been elected the next president of the Institute of Refrigeration.
Engineering crucial to COP26 pledges
The climate conference will need to prioritise decarbonising buildings to achieve wider climate change goals.
Atalian Servest in Scottish Police win
The FM service provider has been appointed by the Scottish Police Authority to provide hard FM across multiple sites.
Johnson Controls develops all-in-one solution
The building services specialist says its new system can track sustainability, health and wellness metrics while also reducing energy and water use, waste and carbon footprint.
Building services: businesses worry
Rising costs and a shortage of skilled people are giving building services contractors sleepless nights, according to a new business survey.
Wates FM wins in Leeds
The University of Leeds is building on a ten-year relationship with the service provider with the award of this new contract.
ABM tackles indoor air quality
Responding to the impact of Covid-19, the facilities solutions company has launched a programme of services designed to help businesses make improvements in IAQ.
Polyteck in London residential win
The construction and FM business has secured a one-year contract to provide planned preventive maintenance services at the Lillie Square development in West London.
Birmingham targets ‘smartest university campus in the world’
The University of Birmingham, in partnership with Siemens, has set its sights on the benefits of a series of new technologies.
Features - Search found 90 features
Thermal imaging: a key role in building maintenance
Lisa Cairns explores thermal imaging’s role in identifying maintenance issues, reducing costs and improving building performance.
Major new energy centre delivered
Key energy centre and district heating network project completed by FES FM and Support Services.
Five fast-approaching trends in FM
Technology for deep-data insights and building automation is becoming more widely available and affordable.
Five steps to successful M&E asset management
Ensuring the effective upkeep of mechanical and electrical assets is crucial for any building - bustling venue, office or healthcare facility.
Technology: 3 game-changers for FMs
Three innovations dominate the built environment landscape and require attention from all facilities managers.
Sunderland tackles sustainability
Sunderland A.F.C. is a case study in using facilities analytics to meet sustainability targets.
Beyond the hype: AI in the built environment
AI has never been so accessible, nor so much a point of discussion in terms of impacts and opportunities.
The power of tailored asset management
Asset management has traditionally been seen as the responsibility of facilities managers, but that can be limiting.
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Steps to real net zero success
Empty net zero promises do not just threaten the reputation, legitimacy and long-term interests of businesses but the survival of our planet.
Physical security: bigger benefits in cloud solutions
Scott Gray explains how physical security solutions connected to the cloud can help facilities managers meet security and business objectives.
Coping with summer heat
According to the Meteorological Office, 2022 is predicted to be one of the hottest years ever recorded.
Four reasons to go digital for asset management
FM businesses can save time, money and hassle by fully digitising their asset management, says Dan Teare.
Going green: from old to bold
Reports that we might miss out on net zero carbon targets as a country have served as an alert for all industries to do better, including the commercial property industry.
Why businesses should be investing in PropTech
As we begin to emerge from the Covid-19 pandemic, there is a heightened focus on employee health and wellbeing.
Staying on top of sustainability this Christmas
It’s easy to forget our sustainability practices when winding down for the end of the year, but the festive period doesn’t need to have a big impact on the planet.
How data can help decarbonise buildings
The world is at a tipping point for climate change. COP26 showed that governments cannot take on the fight alone.
Managing winter’s ‘triple threat’
Steve Rainbow explores how an effective building management system removes the age-old question of when to tinker with the thermostat.
Making the case for better CMMS software
A recent report suggests that by using connected workforce platforms companies can improve workplace productivity by as much as 25%.
Cybersecurity: could your BMS be the weak link?
New pressures on office IT infrastructure could open the door to problems.
Achieving net zero in a post-lockdown environment
Last summer, as a result of the Covid-19 lockdown, carbon emissions fell by over 10% compared to 2019, as offices, shops and leisure centres were forced to close.
Gas detection & monitoring: what FM professionals need to know
Gas monitoring and control is a key part of the role for FM professionals. But it can be a challenge to stay up to date with the latest thinking and technology.
Realising sustainability ambitions
The commercial property market will have a key role to play in helping the UK achieve net-zero greenhouse gas emissions by 2050. But how do we start moving towards such a seemingly daunting goal?
Smart monitoring and sustainability
One of the fastest growing sectors for global investment in the past few years has been technology designed to make buildings smarter and more sustainable.
Improving employee experience in a post-Covid world
Few could have predicted the disruption of the pandemic, which has left thousands of buildings across the country lying empty. How do we think about what comes next?
Smart makeover
Smart building technology essentially consists of a system of connected devices which can measure data from your building and transform it into usable insights and automation. The experts at Smarter Technologies outline some opportunities.
Resilient decision-making in times of change
In any organisation, times of contraction can lead to difficult decisions. The same goes for periods of growth. Accurate, reliable data is critical in every case.
Smart meters smarter with AI
Bjoern Reinke outlines how businesses can use new technologies to become safer, greener and more competitive.
Smart buildings for the 'new normal'
Facilities managers are under pressure to re-open offices safely, but the stakes could not be higher. So how can technology help?
Digital twins: two is better than one
With access to limitless data in every aspect of our lives, it’s about time that we really utilise that data to improve the world around us. Rob Charlton argues the case for digital twins.
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Cyber security risks lurking in your lift
Lifts are considered by many to be one of the safest forms of transport. A well maintained lift will provide years of incident-free travel for thousands of people. But like everywhere else, the technology is moving fast.
Moving to business focused maintenance
The traditional one-size-fits-all maintenance approach uses interval-based inspection, planned maintenance and reactive repair. Alistair Clements makes the case for a better solution.
Productive, high-performing and healthy workplaces
Given what we already know, why isn't everyone making changes to create these, asks John O’Brien.
Smart solutions deliver benefits
Eindhoven University of Technology's Atlas Building is reckoned to be the most sustainable educational facility in the world following a 'smart' refurbishment.
Plugging the skills gap
Why does the UK continue to suffer from a short supply of engineering talent? Why is the gap getting bigger despite efforts to put an end to the problem? And where can FM help?
Combining the power of people and data
UK-based government solutions provider KBR is no stranger to the facilities management market. A major partner to 20% of the British armed forces, KBR also takes on contracts where they provide a client-side and strategic role.
Protecting people from an invisible killer
Air pollution is a global environmental health issue with reports increasingly suggesting that poor air quality may be associated with mental health problems. Peter Dyment examines ways FMs can help mitigate the problem.
Why you need fluid business continuity plans
Every industry is different, but even a small office environment could grind to a halt quickly without water.
Why compliance maintenance should be a priority
In order to ensure a safe environment, it is important that all aspects of a building remain compliant and within the law. Property services firm MSL offers some advice on the basics.
Health, productivity and indoor air quality
As a business, you’re no doubt striving towards giving your customers the best possible experience. As an employer, you’ll be committed to the health and wellbeing of your staff. But something could be impacting your efforts more than you realise.
Making facilities management easier
The continuous evolution of FM methods and techniques has given rise to more efficient and cost-effective solutions in recent years. Shailendra Jain outlines developments in one key area of practice, FM apps.
Smart start for smart buildings
The benefits of smart buildings are well recognised but organisations in the public and private sectors are under pressure to focus their capital on other investments. Gary Thompson outlines a solution.
Building connections
How can facilities managers manage poor mobile coverage within their buildings? Sean Keating explains the challenge.
Productivity: new insight into an old problem
New UK research shows high CO2 concentrations in offices are decreasing people’s cognitive capability. John O’Brien explains the background to this and what the findings mean.
How tech is transforming property markets
Over the past five years, new tech has drastically transformed the way B2B and B2C businesses operate. Ritam Gandhi looks at what’s available now and what's on the horizon.
Technology and safety in pharmaceutical FM
Compliance and safety are paramount to every pharmaceutical business, but the focus for the FM team is especially important. Mike Knapp explains.
Keeping it real in tech
Artificial intelligence, the rise of the robots, the internet of things, big data: technology is coming to take over. But how much of it is delivering real FM benefits today? Fiona Perrin went in search of those who are keeping it real.
Intelligent management: the key to a sustainable future?
Cities could be humanity's biggest challenge or our best opportunity; regardless, we are experiencing rapid expansion of urban populations. And the buildings that exist within these areas are guzzling up the world's finite resources.
Smart data, efficient schools, improved performance
George Adams and Liam Rock explore some of the complexity of applying big data principles in an education setting, a challenge that promises significant benefits.
New energy standards: are you ready?
From April 2018, a new legal standard for minimum energy efficiency will apply to rented commercial buildings. Carl Ghinn explains the benefits and risks involved for facilities managers.
Cyber hacking and FM: no longer just an IT problem
Cyber-attacks, such as last year's NHS Wannacry ransomware breach, are not the sole concern of an organisation’s IT department. Paul Djuric explains.
The workplace: indoor environmental conditions and productivity
Workplace and productivity have become major themes in FM over recent months. Here, Tom Cudmore looks at the crucial role of the environment, its impact on people and how all that can be measured.
Defining the optimum workplace
Tom Cudmore introduces the Whole Life Performance Plus project, a collaborative effort that is aiming to create workplaces that enhance the productivity and wellbeing of occupants.
The rise and rise of technology
Building systems engineering has become a much more technical discipline. What does that mean for today's engineers and for their FM colleagues?
Seeing the light: FMs' views on LEDs
LED lighting could offer a good solution to a number of the big challenges facing all organisations and their facilities management teams. But how much do FMs know about LEDs and what are their views on the pros and cons?
Unlocking energy bill savings
Energy efficiency doesn't need to cost the earth. With some savvy planning, a few easy wins can help initiate a cascade of money-saving projects. Brendon Airey explains.
A new generation of light on the horizon
Are LEDs surpassing fluorescent lamps as the lighting medium of choice? David Clements argues that the greatest seismic shift in 60 years is now underway in the lighting sector.
Technology change: what it can mean for FM
Ian Campbell explains how the move from legacy systems to newer digital technologies is benefiting the FM industry.
The energy pay-off
How can local authorities use energy performance efficiency improvements to create savings at a time of public sector austerity? Bouygues Energies & Services' Michael Still and Miles Messenger discuss the initiatives that can make this happen.
Plugging the gaps in engineering skills
There is a skills shortage in many areas of facilities management, but none more so than in engineering: there simply are not enough trained and qualified engineers to cope with demand. Chris Wollen looks at how best to attract, develop and retain staff.
Asset Management: Opportunities & Challenges
There's increasing recognition that effective asset management has much to contribute to the successful operation of any organisation.
How to Get the 80% Right
80% of a building's value is delivered during its working life, but missed service and maintenance opportunities lead to operating costs that are often far too high, argues Simon Carter.
How to Avoid Stranded Investments in Intelligent Buildings
Mike Welch explains why it makes commercial sense to adopt a more flexible, open approach to the control and management of lighting systems today.
BIM: Solving the Mystery of Building Failure
The poor performance of many buildings is a constant source of embarrassment to engineers and mystery to FMs. Building information modelling offers a glimpse a more efficient future. Bruce Bisset makes the case.
It's Not Just About Energy
Geoff Prudence shares some insights into opportunities for effective building services engineering as part of the FM offering in the coming years.
Saving School Infrastructure
Britain's schools, much like the economy in general, are currently in a tough financial position.
Towards Low and Zero Carbon Buildings
The answer to reducing a building's carbon output does not always have to involve capital outlay.
Maximising Energy Efficiency
Fan coil units are a simple yet effective means of air conditioning buildings. They’re a classic case of out of sight, out of mind. But there is a danger in that.
Taking a Lead on Energy
A more responsible and strategic approach towards energy efficiency in the workplace is increasingly becoming essential for forward-thinking organisations.
Energy Efficient Building Services
Sustainability is a word that you can’t miss these days. Whether it's the full agenda or just energy issues, many companies are doing good work in this area.
Room to improve for M&E outsourcers
BSRIA research into client satisfaction with the performance of M&E maintenance providers suggests there's plenty of scope for more progress.
Six Steps to Energy Reduction and Sustainability
With the Government setting legally binding reduction targets and the introductory phase of the CRC well underway, now is the time to act on CO2.
Engagement, Accuracy and Culture
The key ingredients to a successful maintenance strategy are obvious: knowledge of the plant, systems, building characteristics and occupancy patterns are all vital to reducing energy consumption.
Can Technology Make a Difference?
In any recession there are sectors that fail and those that succeed, and during the recent ongoing economic problems the FM sector has continued to present good opportunities for those companies who are prepared to grab them.
Focusing on Compliance
The previous government's failure to enforce its own environmental legislation was hugely damaging to the energy performance of buildings, says HVCA President Graham Manly.
Navigating the Complete Compliance Maze
In electrical safety alone, achieving compliance with myriad sources of legislation, British Standards and Approved Codes of Practice is a real challenge with plenty of pitfalls.
Data Centre Cost Control
New initiatives target rising power consumption in critical facilities. Mike West explains.
Too Much Space; Too Much Waste
Dom Thomas writes: How much impact does the mismatch between the design of buildings and the way in which they are used have on building performance? £18bn worth every year in the UK alone apparently. What can be done to cut this colossal waste?
Tough New Laws for AC and Refrigeration
Graeme Fox writes: Owners of refrigeration and air conditioning equipment face serious penalties if they donÕt comply with a whole series of new regulations. But donÕt worry, you can turn this situation to your advantage.
Managing External Expertise
Martin Read asks: Is FM's management of compliance service provision keeping pace with the increasing complexity of building services systems?
Open for Business
Ron Bernstein offers an in-depth look into the meaning of having open building controls and a guide to purchasing a genuinely open solution.
Facilities Managers and Part L
Anthony Wilson offers some advice for the many facilities managers who are still unaware of how Part L of the Building Regulations 2006 could impact on their day-to-day work.
Doctors' Orders: Future-Proof BMS
Intelligent building systems specialist TAC is currently implementing a new LONWORKS based system that will transform the old Manchester Royal Infirmary into a modern, integrated hospital facility.
Down With Lighting
Steve Willis provides some commonsense advice on how to achieve more efficient lighting that will not only help reduce carbon emissions but also save on costs.
Contractor Choice
Mike Proctor provides some pointers on choosing the right M&E service partner to ensure the smooth running of a building.
Air Tight for Part L
Charlie Greenaway explains how the rules have changed since April - and may tighten further in future.
Window of Opportunity
Mike Sewell looks at the increasing importance of careful energy management and considers how building and facilities managers can use this opportunity to elevate the issue to the boardroom.
Sustaining a Healthy Environment
Geoffrey Robinson argues that sustainable designs do not have to be based on clever renewable technologies and blue skies thinking. Traditional engineering methods still have a lot to offer.
Realising the Benefits of Integrated Systems
Mike DeNamur writes: Most commercial buildings include multiple standalone control systems. But when systems like HVAC, power, and security operate independently, FMs may be limited in their ability to make the building function as a whole.
Preparing for Part L
Mick Dalton writes: In less than six months the new Part L of the Building Regulations, and accompanying legislation, will become law. To keep you in the picture, here is a 'user guide' to current progress.
Converged Technologies
Nigel Miller writes: Occupiers, developers and landlords have traditionally installed separate systems for each building service but a new integrated solution has been developed that can save clients up to 30 per cent on capital expenditure costs.
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CAFM: a new horizon for prison efficiency?
Garth Chivell discusses the potential to generate new efficiencies and create spaces for effective prisoner rehabilitation.
The benefits of cutting-edge water monitoring
The nation’s water supply is under severe pressure. In that context, building owners and operators need to take positive action.
Radar-based occupancy sensing comes to FM
New systems can detect even the slightest movement, meaning greater accuracy and efficiency.
Energy: back to basics
The best defence against rising costs is getting the fundamentals right and adopting a risk management frame of mind.
The imperative of energy efficiency in commercial buildings
COP28 highlighted the importance of ensuring that the built environment is aligned with net zero obligations.
Build smart for smart business
Smart. Facilities management is awash with the concept, hailed as the future not just of buildings but of the whole built environment.
Time for change: how we can avoid neglecting assets
For any company that has been around for a long time, change can be difficult to accept. After all, why change the core of a business which has stood the test of time?
Early collaboration with system integrators is vital
The implementation of smart building technology can help attract and retain tenants in a complex post-Covid-19 environment.
Making engineering an attractive proposition
The UK engineering sector is revered around the world, from Isambard Kingdom Brunel’s exploits during the Industrial Revolution to today’s state-of-the-art aerospace sector.
The advantages of hire for the FM industry
Carl Webb reviews the importance of considering whether a hired climate control arrangement makes more sense than a traditional purchase.
Improving maintenance standards in our buildings
To safeguard the future of our cities, conserve resources and meet environmental demands, a radically improved focus on building maintenance and operations is necessary, says George Adams.
Shedding light on a big issue
After temperature ('it's too hot', 'the office is freezing'), lighting is one of the main issues that keep facilities helpdesk lines buzzing.
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