For many, September marked a return to the office. And a shock to the system for many, too.
Last year the Covid-19 pandemic was, quite rightfully, at the forefront of all our minds. But we need to think again about our policies and practices.
In a customer-centric world, simply offering a service isn’t enough. The focus now rests on offering an experience that research shows drives over two-thirds of customer loyalty.
There are a number of big issues facing the Institute that suggest the answer may well be no. Certainly the pressure is increasingly on to prove otherwise.
Facilities management has never had a higher profile, as FM has become a much-needed weapon in the fight against the coronavirus.
The needs of employees have changed in the last 18 months, with a greater onus on quality of life and a better work life balance.
The UK engineering sector is revered around the world, from Isambard Kingdom Brunel’s exploits during the Industrial Revolution to today’s state-of-the-art aerospace sector.
It’s time for cleaning to stand firm. Dominic Ponniah argues that the industry needs to value itself and shout about its achievements.
The Paris Agreement was heralded as a worldwide achievement. With the next conference due this autumn, countries have a chance to be leaders or followers. The same is true for companies: how will FM react?
I recall 2015 and 2016 very clearly. Those were years when we thought we knew what the future held for work, the workplace and facilities management in particular. We weren’t quite right.
We will long be looking back on 2020 as a landmark year for FM, in the spotlight for facing its own challenges and simultaneously rising to the challenges of its clients.
To see articles past this date please use the search and filters.