Experience matters. To employees, businesses and customers. But, increasingly, positive experiences don’t emerge because of a new-fangled tool or a buzzword-filled communication strategy.
The focus of this year’s Workplace Futures conference is ‘technology in the workplace’. This raises some pressing questions, David Sharp writes.
The principles of responsible business have been around forever, varying across time and place in scope and definition, and certainly in application.
Simon Iatrou looks back, and then forward, from his perspective on the other side of the Atlantic.
But data is not the same as information. For decision-makers, data can be meaningless, even misleading.
I recently attended a conference entitled WorkSpace. It was full of promise about insights into the short, medium and long-term future of the office sector.
Smart. Facilities management is awash with the concept, hailed as the future not just of buildings but of the whole built environment.
The journey to net zero requires the right strategy to get there. Paul de Kock looks at what this means for businesses and their FM teams.
The world has been through a dramatic learning process, and everyone anticipated a new post-pandemic chapter. But that is still emerging, argues Raj Krishnamurthy.
To see articles past this date please use the search and filters.