Remember all that talk from early last year about the ‘new normal’ – when would it get here, what would it be? Well, strangely enough, it’s here – this is the new normal.
Has facilities management had its day? Not in terms of what it is FM does, but in terms of defining it, branding it to make it relatable, appealing and attractive to customers, service users and the wider world?
Of all the disciplines within the wider property arena, facilities management is that most accustomed to change. But are we ready for the coming year?
Another national lockdown presents a real challenge for many. But if it can provide the time needed to ready the workplace for a strong and safe return, it will be well worth the effort.
The facilities management Industry is going through an important transition period. And technology needs to be a part of that.
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