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This Week

Business services firms put people and technology at heart of growth

New report examines how UK firms are using technology to improve productivity, manage rising costs and create new opportunities.

Kier Places named to NHS framework

Specialist facilities management, housing maintenance and capital building projects business appointed NHS Shared Business Services hard FM 3 framework.

New MD at Magenta

Communications agency appoints Katie White as managing director.

Managed office operator launches property operations platform

New system aimed at businesses and property teams that handle facilities with a small in-house team and need more support.

Datore unveils new website

Interactive demo dashboards and sector-specific pages show service providers and in-house FM teams what their data could look like.

ISS marks 60 years in the UK

Six decades in the UK pairs with 2026, the company’s 125th anniversary as a global business.

New police role for ESS

Compass division secures catering contract with South Wales Police.

ABM announces executive leadership changes

Changes, effective 1 November, are designed to drive continued growth by leveraging the company’s pipeline of talent.

Senior appointment at Munnelly Group

Luke Shannon-Little appointed director of compliance.

AI, workforce shortages and investment reshaping FM

Facilities management poised to become boardroom priority as AI adoption accelerates, says JLL.

Use existing controls better to meet targets, says BCIA

Landlords could meet new EPC B target with controls they already have.

Hygiacura acquires landscaping business

Services group expands into grounds maintenance.

Envirotech FM buy-out completed

Hujan family completes buy-out of remaining shareholders, taking 100% ownership of the business.

Lambeth awards extension to WPS

London Borough of Lambeth extends what is now one of the company’s largest contracts.

Glasgow hard FM win for Lovat’s

Lovat’s Group appointed by University of Glasgow.

Marlowe business appointed at Dounreay

New role covers specialist asbestos surveying, air monitoring and inspection services to support decommissioning activities.

NHS SBS launches Hard FM3 framework

NHS Shared Business Services’ third-generation agreement aims to provide organisations with new opportunities.

Sodexo reports year of progress

Group encouraged by good organic growth and resilient demand.

FM M&A remains resilient

Arrowpoint Advisory’s Q3 update confirms continued high levels of activity.

Lodestone House secures long-term schools contract

Former Chartwells Independents appointed by Eastbourne College Incorporated.

Industry bodies launch AI readiness toolkit

Resources aim to guide cleaning and facilities management companies on the AI journey.

This Month

Bidvest Noonan pledges to support people into work

FM group aims to help 10,000 people into employment and training by 2030.

BESA delivers better building manifesto to No.10

Building Engineering Services Association outlines how the industry can help government reach its goals.

Employment Rights Act: is FM ready?

Next wave of regulation comes into force in 2027.

Views split on the UK’s FM market

Early results from business confidence survey show wide variation of opinion on the current business climate.

CBRE acquires data centre service provider

London-based Onnec Group specialises in infrastructure services and operates internationally.

Ranger in 27th acquisition

Addition of D&G Security Systems strengthens presence in the Midlands.

Corps Security appoints Deborah Rabey to board

Rabey joins as non-executive director, strengthening the organisation's leadership.

Havering social housing contract for Equans

Long-term improvement works programme for the London Borough of Havering.

Sauter takes majority stake in 24-7 Group

Swiss building technology group brings Knutsford business into the fold.

EverGrowth confirms second buy, names NEDs

Ambitious buy & build company moves forward with its strategy.

VodafoneThree contract for Houston & Hawkes

Independent, B Corp-certified service provider appointed as catering partner for telecommunications giant.

Senior technical services appointment at ISS

Antony Collett named managing director of Technical Services for UK&I.

Arcus FM names Theresa Bell CEO

Bell assumed the role on 1 October, moving up from chief commercial officer.

Mitie appointed for MEP services at Welsh school

New building designed to achieve BREEAM Excellent certification.

Cawleys re-appointed at Luton

Suez subsidiary to continue delivering waste management services at London Luton Airport.

Surveyors worry about skills shortages

RICS survey finds half unable to do some work as a result of shortages.

Most flex operators plan to expand

Majority seeing increased occupancy and plan to grow in the next 12 months.

NHS England: estate costs continue to climb

Maintenance backlog labelled ‘deeply worrying’.

Mitie extends Sellafield partnership

Three-year integrated facilities management contract extension secured.

SHW appointed to support London property portfolio

New contract covers operational property management services for London Borough of Barking & Dagenham.

CFOs worry about economic and political uncertainty

Cost reduction remains top business priority, with expansionary strategies losing favour.

Lewisham contract for AJS

Essex-based hard FM provider named preferred bidder by London borough.

Bidvest Noonan appoints managing director, strategy

Brandie Deignan appointed to newly created role focused on growth and innovation. 

Churchill Group builds on its EOT model

Loan repaid and new employee council established.

Two awards for NHS FM leader

David Stevens wins leadership awards in facilities management and engineering.

Vertas launches careers website

New platform highlights the range of careers and development opportunities.

Senior appointment at Core

Core Integrated Group appoints Tom Carter as senior project manager.

STEM leader recognition for Mitie FD

Eustace Xavier, finance director, Technical Services, named STEM Senior Leader of the Year.

Sodexo recognised for social impact leadership

Autumn has seen Sodexo UK & Ireland secure multiple industry awards.

Technology in FM Award: entry closes this month

Entry deadline for this long-running award scheme is 30 October.

Sodexo leads discussion on social mobility

Company hosts business leaders to explore creating greater opportunity.

North Tyneside Council re-appoints Suez

Long-term agreement covers waste management services across the borough.

Winners announced for 2026 IWFM Impact Awards

Last night’s annual industry gathering saw winners named in 19 categories.

Excellerate confirms string of leadership changes

Promotions and changes aim to sharpen client focus and sector expertise.

Maintenance, cleaning and energy cost forecast

BCIS has updated its figures.

Sodexo moves on Cadet apprenticeships

Announcement celebrates the UK’s first National Cadets Week.

Elior appointed at Whittington Hospital

Multi-year contract covers management of food court.

BCO award winners confirmed

Awards highlight the UK’s best offices, ones that are acting as catalysts for growth and regeneration.

Bigger estates, lower energy use for UK Universities

Bidvest Noonan reviews the latest estate data.

Sodexo acquires Olive Catering

Move strengthens workplace offering in the UK.

Cardo acquires Aspect Group Services

Latest addition to the group is a roofing, renewables and building maintenance specialist.

Senior appointment at NIC FM

Olivia Wheeler named director of national sales for services group’s FM business.

Mitie lands Airbus deal

New security services contract covers multiple locations.

Anabas strengthens leadership team

New appointments underpin next phase of growth.

Peartree reports double-digit year

Peartree Cleaning has posted 17% growth for FY26.

Latest new venture into FM

Buy-and-build initiative secures financial backing.

WPS grows FM business with acquisition

Wates Property Services has acquired Calibre Building Services.

ISS seals contract with Scandinavian insurance group

Tryg is the leading non-life insurer in the region.

Waste firm targets FM for growth

Anenta appoints top Cambridge FM to lead new division.

AI – the environmental benefits

Schneider Electric finds AI-enabled buildings can cut energy use by up to 22% and save on annual utility costs and carbon.

PTSG acquires Neptune Compliance

Move strengthens water treatment division, expanding expertise and national capability.

Covent Garden role for The Clean Space

Commercial cleaning company appointed by law firm Wiggin LLP.

Fusion21 names 72 to new framework

Responsive repairs and void property framework valued at £350m.

Latest on Deborah Rowland Scholarship

Recipients of the 2026 scholarship have been announced.

ESS starts at Hydrographic Office

Compass business has mobilised the soft FM contract for the UK Hydrographic Office.

Changes for Right to Work from 1 October

Some businesses may face civil penalties for illegal working even where they do not directly employ the worker concerned.

Sodexo business saves one million meals

Major milestone for Sodexo's Government & Energy business.

Bidvest Noonan tops FM Awards list

Company leaves with Overall Excellence accolade alongside three category awards.

This Quarter

ESS starts at Hydrographic Office

Compass business has mobilised the soft FM contract for the UK Hydrographic Office.

Changes for Right to Work from 1 October

Some businesses may face civil penalties for illegal working even where they do not directly employ the worker concerned.

Sodexo business saves one million meals

Major milestone for Sodexo's Government & Energy business.

Bidvest Noonan tops FM Awards list

Company leaves with Overall Excellence accolade alongside three category awards.

New commercial director for Pareto

Kira Hafner joins with 15 years’ experience in real estate, workplace strategy and flexible workspace.

TfL to test in-house service delivery

12-month pilot with Mitie explores how TfL could deliver cleaning services in-house in the future.

Contract extension for On Verve

Churchill guest services business to stay on at Kanaloa House.

Best People Development award for Churchill Group

Own Your Future programme takes honours in Facilities Management Awards UK 2026.

New ops manager at Atlas Retail

Lee Dorey appointed as regional operations manager.

BREEAM Refurbishment and Fit Out updated

Timely move sees BRE has launch version 7 of key standards.

How does the FM market look to you?

Confident, cautious or concerned about the remainder of the year and beyond?

Savills appointed for energy management services

Contract covers Real Estate Management (UK) Ltd’s central London portfolio.

S12 marks first anniversary

First year sees security leadership group grow membership, broaden reach and streamline priorities.

BNP Paribas RE contract for Sowga

Pareto hard services business appointed by BNP Paribas Real Estate UK.

New MD at Vertas FM

Karen Burrowes promoted to managing director for group’s FM business.

Compass One’s Yvonne Taylor named chair of BICSc

Yvonne Taylor is the new chair of the British Institute of Cleaning Science.

CRE moving from concern to action

Across energy, climate risk, technology and talent, industry beginning to shift from challenge to response.

Linear merges two divisions

Merger of building compliance and fire safety optimises service and supports growth.

OCS partners on degree apprenticeship programme

Partnership with the University of Suffolk creates new route into FM careers.

Recognition for HMP Peterborough Cleaning Academy

Initiative scoops BICSc Accredited Trainer of the Year Award.

BNP Paribas redefines property management

Repositioning of Property Management business offers more evidence of how CRE is evolving.

Bidvest Noonan books Stena Line

New contract covers operations at five ports.

Weaker demand holds down tender price growth

Tender prices increased by an estimated 0.7% between Q2 and Q3 of 2026.

Service charges on the rise

New research finds charges up by more than inflation in most commercial property sectors.

Bidvest Noonan retains Tower 42 contract

Service provider to stay on at 2.4-acre estate in the City of London.

Growth investment for TWO Services

Essex-based cleaning and maintenance company secures backing.

Good Employment Charter for Carlisle

Carlisle Support Services achieves member status in Greater Manchester Charter.

New report highlights ‘resilient’ M&E sector

BESA survey examines £6bn Top 30 slice of the market.

Businesses urged to brace for energy cost surge

New report sees energy as top business risk for fifth consecutive year.

‘Design flaw’ draining organisational productivity

Workplace experience undermined by fragmented decision-making, late technology integration and meeting disruption.

Public sector leaders worry about poor connectivity

‘Not-spots’ with no mobile connectivity could be costing organisations £63bn a year.

Sodexo renews and expands TfL partnership

Transport for London awards new contract with broader scope.

ISS reports £1.67bn of social value since 2023

That represents £766m generated in 2025, £571m in 2024, and £340m in 2023.

SBFM acquires ecosense

Soft FM provider’s first acquisition completed.

TUC backs insourcing campaign

TUC Congress carries motions on insourcing and a public sector-wide pay campaign.

Report finds worrying gaps in contractor verification

One in four contractors start work before compliance checks are complete.  

14forty wins at the Kia Oval

Home to Surrey County Cricket Club awards cleaning and waste management contract.

Matrix Booking acquired

Canadian buy-and-hold business Volaris adds UK workplace software firm to the group.

Acoustics generally low on the list

Addressing noise issues not quite an after-thought, but too often almost.

Softcat outsources to Q3

New contract represent first-generation move for IT company.

Mitie still at Stansted

Hold baggage screening contract renewed at London Stansted Airport.

Investor launches new hard FM platform

Eight Group is the latest venture in a rapidly changing market.

Ranger adds Irish business to the group

Fire Protection Ireland brings number of businesses in the group to 26.

New procurement guide from IWFM

New good practice guide promotes a value-driven approach to procurement.

ISS expands key account partnership

Unnamed North American customer has both expanded and extended the relationship.

ISS targets growth

New financial targets focus on accelerating higher-quality growth and expanding margins.

Equans secures its place on GCA framework

Equans UK & Ireland has been appointed to every lot on the latest Government Commercial Agency framework.

New data shows massive untapped solar resource

Commercial real estate solar capacity could generate the equivalent of almost 20 nuclear power stations.

Inter County Service Group teams up with Northampton Saints

Rushden-based group named official cleaning service partner ahead of the 2026/27 season.

Westminster contract for Connect Property

City Council awards contract for services to temporary accommodation portfolio.

Help for SME bidders

Specialist service may offer a better route to public sector contracts.

Serco extends HMP Doncaster contract

UK business awarded two-year extension to continue running the South Yorkshire facility.

RFM delivers state-of-the-art firefighter training facility

New £3m training centre in Perth opens, delivered for Scottish Fire and Rescue Service by its facilities management partner.

Workplace: how do we measure value?

Survey finds only a third of occupiers confident in value measurement.

Nestlé appoints JLL for global real estate services

Scale of the service scope illustrates changes in large-scale property management strategies.

New Sizewell C contract for G4S

Business extends presence on-site with long-term FM award.

Polyteck appointed to repairs framework

Company secures places on five lots covering a range of property services.

Cleanology achieves B Corp status

Cleaning services specialist also earns EcoVadis silver medal.

PfP Students appointed at University of Manchester

Contract award covers new purpose-built student accommodation.

Jaguar reappointed in London

Competitive tender sees firm’s contract renewed.

Using procurement to create jobs and build skills

Leeds-based skills programme brings together recruitment, work experience, training and employment.

Sodexo investing in tomorrow’s FM leaders

New interview focuses on developing operational talent and creating the next generation of leaders.

Two-thirds of occupiers plan relocation

Pattern across Europe reflects evolving workplace strategies.

Surrey councils appoint Veolia

Long-term waste, recycling collection and street cleansing contract for joint group.

Experienced management team acquires SmartTask

Soft services software specialist set to accelerate growth.

Sodexo appointed to latest GCA framework

Confirmation of eight-year place on Government​​ Commercial Agency's FM & Security framework.

Office attendance rises; quality challenges persist

Research reveals a global uptick in office presence and perceived productivity, but essential factors are being neglected.

BESA launches new project management qualification

Supporting the need to keep pace with fast moving regulatory and technical demands.

Consultation open on occupiers’ needs for handover information

Focus is on accurate, trustworthy and complete packages of building information.

Cloud on show at the Vue

Cinema operator awards hard services contract.

GCA publishes full framework details

Full breakdown of lots, contract sizes and appointed suppliers for latest Government Commercial Agency FM framework.

Unions call on PM to tackle outsourcing 'scourge'

Two key unions launch campaign to see promised insourcing wave delivered.

Sodexo names new CEO for Corporate Services

Janet Wigley joins in move to strengthen leadership and drive growth.

New group COO at Vertas

Ian Mcilroy recruited to strengthen the group's leadership team.

24-7 solution for University of Manchester 

Hard services appointment strengthens support for leading higher education and research institution.

Magenta launches accredited Carbon Literacy course

Timely training is designed for built environment communicators.

New MoJ contract for KBR

Relationship between client and service provider extended with new award.

Workplace: the next step is all about the data

As office attendance stabilises and technology use grows, workplace data remains a challenge.

SIA consults on changes to licence qualifications

Security Industry Authority seeks views on proposed changes to the requirements of licence-linked qualifications.

ABM in key role at Olympia

Integrated FM contract at reborn London landmark.

Transport for West Midlands extension for Mitie

Retained contract extends decade-long partnership that spans multiple sites.

Sodexo business launches refreshed brand

AiP rebrand shaped by pupil insight and food trends.

Kier named to GCA framework

Supplier appointed to Government Commercial Agency’s RM6378 Facilities Management and Security Services framework. 

Senior appointment at PTSG

David Newcombe named director of lean transformation.

AI strategy award for Bellrock

People-first approach earns recognition.

Supply chain sustainability now a boardroom priority

Cross-functional priority sees move towards software, with AI is emerging as key differentiator.

Multi-national expansion for ISS

Unnamed customer expands partnership into multiple sites across key global markets.

Mitie publishes 2026 ESG Report

Pathways to Sustainable Futures highlights progress on environmental, social and governance commitments.

Ageing lifts wasting electricity

Analysis suggests modernising Britain’s ageing lift stock could save enough to power almost 130,000 homes.

Cardo acquires compliance and energy specialist

Correct Contract Services deal expands presence in south and central England.

SMC win for The Clean Space

New contract covers 14-acre UK headquarters site in Milton Keynes.

Education contracts for Gather + Gather

Three new agreements total £37m.

Kimpton appointed twice at Wrexham University

Competitive tender sees two HVAC maintenance contract wins.

ISS UK & Ireland completes leadership team

Charlie McCarthy confirmed as segment director for Business & Industry.

Legends Global: sent to Coventry (in a good way)

Long-term partnership announced with Coventry City Football Club and Coventry Building Society Arena.

Dublin FM contract for OCS

New integrated services agreement for Blanchardstown Centre.

Complii acquires White Lift Services

Independent Leeds-based business extends lifts and escalator capabilities.

Veolia joins Plymouth Albion

Waste management group named Official Sustainability Partner.

H&S gold for Principle Cleaning

Vertical division secures Gold RoSPA Award in recognition of commitment to safety at work.

Very Group contract for NG Bailey

Digital retailer awards multi-site hard services contract.

National Highways extension for Amey

FM contract supports efficient operation of England's strategic road network.

PTSG buys to strengthen compliance services

Premier Technical Services Group has acquired the specialist business IDSL Group Holdings.

Peartree eyes growth in Scotland

Andy Gook appointed business development manager with view to accelerate growth across Scotland.

BCIA launches new BEMS delivery framework

Guidance designed to tackle inconsistent specification and create a clearer, more consistent approach.

CIOB publishes advice for clients

Guidance covers building regulations and the Building Safety Act.

Levy teams up with Man United for new fan zone

Compass group company to support first-ever permanent feature at Old Trafford.

Recorra named waste partner at The O2

New contract covers a range of waste and recycling services for the landmark venue.

Bidvest Noonan introduces AI-empowered screening

New technology at The Lookout, the public viewing gallery located in the City of London.

Stadium Support partners for AI-powered asset management

New partnership tackles challenge of unreliable data.

Core Maintenance achieves CHAS Elite accreditation

Hard services specialist reaches highest level of Contractors Health and Safety Assessment Scheme.

Sports venues: the maintenance challenge

From seasonal occupancy to multi-use facilities, effectiveness of maintenance impacts safety, compliance and operational performance.

G4S appointed at Coventry University

New contract covers multiple services across multiple sites.

Contract caterers see five years of growth

2026 continues to look good.

ECA warns on data centres boom

Growth must not outpace grid capacity or skills supply, association says.

Vacant property incidents costing landlords

Average cost of problems at vacant commercial buildings in the past year is £50,000.

Veolia targeting ‘forever chemicals’

Testing shows successful destruction up to 99.9999% of PFAS compounds.

ISS hails strong first half

First six months saw continued improvement across all KPIs.

University of Brighton awards waste contract

Grundon secures three-year waste management deal.

Sign of the times I: IWG reports record revenue

World's largest hybrid workspace provider sees first-half double-digit growth.

Sign of the times II: Investor takes major stake in £320m M&E firm

Interest in the UK hard services sector remains strong.

York Racecourse renews Legends Global contract

Hospitality provider also confirmed as sponsor for the Group 1 Yorkshire Oaks.

AI governance moves to the boardroom

Across industries, organisations recognising the need for robust governance structures.

VINCI UK operations see good growth

Group reports pretax profit up over 50%.

Contract extension for Levy at EICC

Edinburgh International Conference Centre adds to 30-year relationship.

Mitie launches Scotland battery project

Power & Grid division developing Windyhill Battery Energy Storage Site.

Artic secures NHS contract

Hard services specialist appointed by North East London Foundation NHS Trust.

WPS seals Mercedes-Benz FM contract

Hard services deal focuses on two major sites.

TfL contract extension for Mitie

Transport for London renews security services agreement.

Elior lands Air France deal

Contract caterer to operate the food and beverage offer at new airside lounge.

Arcus hails social value activities

Latest annual report highlights creation of employment opportunities and support for local communities.

Serco reports strong first-half

Group cites profitable growth and disciplined execution in line with expectations.

Healthcare soft services contract for Sodexo

New role covers several London sites.

ABM sees airport service ratings rise

Accessibility services Good or above across the board following CAA assessment.

Factors driving hygiene purchasing have shifted

Value still leads but trust, transparency and AI are reshaping decisions.

London outshines regional property markets

But latest report from RICS holds mixed messages.

Fit-outs: keeping waste out of landfill

Design specialist partners to give office materials a second life.

OCS commits to DWP Youth Guarantee scheme

FM group pledges support for young people seeking work.

New ops director at Bidvest Noonan

Marielle Howitt named director of operations for UK education and public sector portfolio.

Senior appointment at Besseges

Manchester-based services group appoints James Kay as head of business development.

Veolia lands London waste deal

Long-term contract with East London Waste Authority due to start next year.

Anabas: change at the top

Paul Bean joins as managing director, as Alistair Craig moves to chairman.

University of Hertfordshire win for CBRE

New contract to deliver integrated FM services across the campus estate.

Specialist FM contract for Pinnacle

Pinnacle Workplace appointed for site-wide services at landmark development.

BSC targets workplace safety

British Safety Council launches new campaign to highlight ‘hidden hazards’ in the workplace.

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