Editor's Viewpoint

How long is a piece of string?

One small side-effect of the modern world’s non-stop access to information is the proliferation of surveys and market reports.

Something’s wrong in the workplace

In recent weeks we’ve seen several high-level resignations over allegations of inappropriate behaviour and/or bullying in the workplace.

Let’s light up our buildings blue

The spotlight that shone so brightly on FM during the pandemic is quite evidently over and long forgotten by almost everyone today.

What next for FM?

I know I’ve asked that question before. But this time it seems more serious.

From CSR to ESG and beyond

The principles of responsible business have been around forever, varying across time and place in scope and definition, and certainly in application.

Has work left the building?

I recently attended a conference entitled WorkSpace. It was full of promise about insights into the short, medium and long-term future of the office sector.

Technology in the workplace: what next?

Technology is arguably the biggest game-changer that FM faces. We all need to be ready for a new digital landscape - and start to shape what exactly it is that this holds for us.

Always look on the bright side of life

This year’s IWFM AGM, along with the 2021 Annual Review, brought firmly to mind Eric Idle’s delightful anthem from the Monty Python film ‘The Life of Brian’. They’re just so positive!

Hot and bothered

It has never been quite as hot in the UK as it was on Tuesday, the 19th. Records were shattered, memories of the summer of ’76 were dredged up and climatological red flags were raised even higher.

Change/no change

FM is a funny place: a place known for continuous change, yet at the same time much of the industry goes on doing what it has always done year after year.

Go back to go forward?

The cries to get back to the office can be heard all over Westminster, in some parts of the City and in some parts of the mainstream media.

Post-conference reflections

The theme of last month’s Workplace Futures conference, FM and sustainability, could not have been more timely.

M&A: looking back on a busy year

2021 was predicted to be a bumper year for buying and selling in FM, and so it was.

Everything is connected to everything else

There is probably no better shorthand definition of sustainability than that.

The future of FM

A couple of months ago I was asked to write a comment piece about past changes in the built environment sector and what might be coming next. My answer might have been different only these few weeks later.

Time to speak up

We will long be looking back on 2020 as a landmark year for FM, in the spotlight for facing its own challenges and simultaneously rising to the challenges of its clients.

Return to the workplace: it’s up to us

I’m sure that most of us had already starting planning to meet up with friends, colleagues and clients and were looking forward to the 21st when the last of the restrictions would be lifted….

Covid-19: A tsunami of information

Data, data everywhere, nor any idea what to think. Apologies to Mr Coleridge, but his ancient mariner’s tale is not a bad parallel for our persistent pandemic experience.

Actions not words

Last week IFMA, the International Facility Management Association, unveiled a rebrand, which included a refreshed corporate identity and positioning statement.

Unresolved issues

I learned a lot at this year’s Workplace Futures conference. That is, of course, the point of any good conference, to be informative and insightful.

A world of change

Remember all that talk from early last year about the ‘new normal’ – when would it get here, what would it be?  Well, strangely enough, it’s here – this is the new normal.

Changing times: time to move on?

Has facilities management had its day? Not in terms of what it is FM does, but in terms of defining it, branding it to make it relatable, appealing and attractive to customers, service users and the wider world?

What’s brand got to do with it anyway?

The 2020 i-FM Brand Survey results are out: an intriguing snapshot of how the FM community feels about which brands lead the market.

Conference insights

One of the most enjoyable parts of my job at i–FM is attending conferences, usually a time of discovery: new places, people and ideas.

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