What next for FM?
Thursday 14th March 2019

If there is one thing that FM knows a lot about, it's change. Change has been the story of facilities management since its earliest days.

Seizing the high ground
Wednesday 30th January 2019

The FM industry does a lot of things really well. What if we added one more to the list that could lift our perception, our value, our reputation?

Happy New Year?
Wednesday 9th January 2019

A new year is traditionally a cause for celebration, marked by optimism, determination and positive thinking. How long all that lasts, of course, is another matter. And this year there's a question mark over whether any of it even gets started.

The productivity gap: what are we missing?
Thursday 29th November 2018

Last week Mace Macro launched a new report analysing our work environments and uncovering a series of problems, along with associated opportunities for improvement. That set me thinking.

Is technology FM's game-changer?
Wednesday 14th November 2018

It's a common view in FM these days: we're on the brink of fundamental, widespread change in what we do and how we do it. The driver is clear: rapidly developing technology. But is this really the case?

Brands talk, and people listen
Thursday 25th October 2018

'Brand' is one of those ideas that can seem a bit too trendy for their own good. Of course this particular concept means something in the fast-paced and increasingly global commercial world; but what's it got to do with real life?

Technology is the future
Thursday 4th October 2018

It's become a feature of every market survey, every industry conference, every insight report into the discipline: technology is the future of FM. That is certainly true; and it always has been.

More questions than answers
Monday 10th September 2018

Predicting change is a mug's game, especially these days when some of the old 'rules' seem particularly unreliable. But it does feel like the times might be ripe for some kind of tipping point in UK facilities management.

Planning for tomorrow
Wednesday 25th July 2018

One of the big challenges for every FM service provider these days is sorting out its strategy for the future: how does it see its markets developing? how does it want to be perceived? what sort of clients does it want? what's the right service offer?

What's in a name?
Monday 9th July 2018

Naming, and the related branding, forms part of the bedrock of marketing strategy. There’s a lot of science to both and a huge amount of material on good and bad experiences. But in the end, you make your decision, unveil your work and pray for the best.

Culture is more important than technology
Thursday 21st June 2018

That's the statement that stuck with me from Wednesday's Smartworking Summit, the latest in the series organised by consultancy Quora and this time focusing on AI in the workplace.

A tale of two FMs
Wednesday 23rd May 2018

It was the best of times. It was the worst of times. It was the age of wisdom. It was the age of foolishness. Sometimes it can indeed be hard to tell where you and others actually are.

Thinking about what we're doing and why
Wednesday 25th April 2018

I'm usually the interviewer not the interviewee. Being the one questioned is an unusual experience for those of us on the media side of the business; but it can bring a new perspective to the issues.



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