What's in a name?
Monday 9th July 2018

Naming, and the related branding, forms part of the bedrock of marketing strategy. There’s a lot of science to both and a huge amount of material on good and bad experiences. But in the end, you make your decision, unveil your work and pray for the best.

Culture is more important than technology
Thursday 21st June 2018

That's the statement that stuck with me from Wednesday's Smartworking Summit, the latest in the series organised by consultancy Quora and this time focusing on AI in the workplace.

A tale of two FMs
Wednesday 23rd May 2018

It was the best of times. It was the worst of times. It was the age of wisdom. It was the age of foolishness. Sometimes it can indeed be hard to tell where you and others actually are.

Thinking about what we're doing and why
Wednesday 25th April 2018

I'm usually the interviewer not the interviewee. Being the one questioned is an unusual experience for those of us on the media side of the business; but it can bring a new perspective to the issues.

The outsourcing debate: do they mean us?
Tuesday 27th March 2018

Outsourcing has always been a touchy subject. It’s a good, sound business practice, widely used and time-proven; but it can also be an easy target for criticism, a magnet for hot-button claims around jobs, costs, quality, accountability and more.

Technology and people: An uneasy relationship
Thursday 15th March 2018

Videos of dogs doing tricks are always cute. But what if those dogs are actually quadrupedal robots that can open doors?

Conflicts of interest
Thursday 15th February 2018

Last week, i-FM reported that support services firms on the FTSE index announced more profit warnings than any other FTSE-listed companies in 2017. But why is this so?

Disturbing times
Thursday 8th February 2018

I’m not talking about Carillion going into liquidation or the recent news that Capita saw its share price plummet due to a profit warning, adding to market uncertainty and another knee-jerk reaction to the idea of outsourcing.

Crisis response
Monday 22nd January 2018

In over 20 years of being a part of the FM industry I don’t think I have ever seen so much change taking place in one period of time, and with such potentially fundamental implications.

Making the case for adding value through FM
Tuesday 9th January 2018

Welcome to 2018, the year that is likely to see profitability at facilities management companies coming under more pressure than perhaps ever before.

The good news or the bad news
Thursday 21st December 2017

Negativity sells. We live in a moment when this observable truth feels more acute than ever.

Enduring narratives
Wednesday 13th December 2017

While it seems almost unfathomable now, more than 2,000 years ago the Greek philosopher Plato was warning his peers of the dangers the written word posed to intellectual society.

We need to talk about jobs
Thursday 23rd November 2017

Crisis may be too strong a word. Challenge might be a better description for the array of workforce issues that seem to be looming up on the horizon for facilities management.



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