FM Reports

Our news stories often refer to reports, produced by others and directly related to FM – or indirectly related but still very relevant.

To help make these more accessible to our readers, many are listed below. We add to this list regularly and they are shown broadly in date order, with the most recent at the top. But a word of caution - if you are using one of these reports, it would always be worth checking with the source to ensure it is the most current information available.

The links below will take you to our news story for background and context. Each story includes a link so that you can download the report in question.

Looking for more information on FM? Remember to also check the Research and White Papers pages on i-FM – and of course you can use the Search function across the entire i-FM site.

A look into the hybrid present and future of offices, ISS Pulse survey report, May 2022

Change For Good: 10 lessons from the pandemic, Advanced Workplace Associates, March 2022

The Next Normal: Why Hybrid Working is Transforming Commercial Real Estate, CBRE, November 2021

The Legal Sector in EMEA: On the Brink of Workplace Transformation?, CBRE, October 20212

Reinventing Support Services for the Future, Team Software, June 2021

European FM Provider Report, RICS and Drees & Sommer, November 2020

Future of Work 2020: A global real estate players’ point of view, EY and Urban Land Institute, October 2020

The Age of Unreal Estate, RICS, Ocotber 2020

Reimagining Real Estate, JLL, September 2020

Covid-19 Impact: offices will find a new purpose, JLL, July 2020

Sustainable Ambition for the FM Sector, Acclaro Advisory, July 2020

2020 EMEA Ocuppier Flash Survey, CBRE June 2020

The Outsourcing Playbook 2.0, The Cabinet Office, June 2020

Carillion: two years on, Institute for Government, March 2020

Managing safety in outsourced relationships, Cranfield University/IOSH, March 2020

Top Trends in Facilities Management, CBRE GWS, December 2019

Leader of the Year: thought leadership report, Bouygues Energies & Services, October 2019

Disruption or distraction: where next for the UK flex market sector, JLL, June 2019

Outsourcing Playbook, The Cabinet Office, February 2019

Top trends in facilities management 2018, CBRE, August 2018

The Economy of People: why workstyle is worth £38.9bn, Ricoh & Oxford Economics, May 2018

Top 10 Global CRE Trends 2018, JLL, March 2018

EMEA Occupier Survey 2018 - Optimising User Experience: The Personalised Workplace, CBRE, March 2018

2018 Facilities Management Business Confidence Monitor, BIFM, i-FM & Barclays, March 2018

The New Financial Workplace, HOK, January 2018

Facilities Management: Time for a Shift Change, EY, December 2017

The Economic Benefits of Human-Centred Design, Atkins, July 2017

Well Work Place: making spaces human again, Cushman & Wakefield, July 2017

Workplace Powered by Human Experience, JLL, June 2017

Raising the Bar III, RICS, April 2017

2017 Facilities Management Business Confidence Monitor, BIFM, i-FM & Barclays, March 2017

The Workplace Advantage, The Stoddart Review, December 2016

Foodservice Growth Report 2016, AlixPartners, November 2016

Building the Business Case: Health, Wellbeing and Productivity in Green Offices, World Green Building Council, October 2016

UK Workplace Survey 2016, Gensler, July 2016

What Keeps Chairmen Awake at Night?, BaxterStorey, May 2016

Spreading their Wings: building a successful local authority trading company, Grant Thornton, April 2016

2016 Facilities Management Business Confidence Monitor, BIFM, i-FM & Barclays, April 2016

Growing the Health and Well-Being Agenda: from first steps to full potential, CIPD, January 2016

The Future of Outsourcing and Perspectives for Facilities Management, ISS & Copenhagen Institute of Future Studies, January 2016

Ethical Standards for Providers of Public Services - Guidance, Committee on Standards in Public Life, December 2015

The Use of Business Services by UK Industries and the Impact on Economic Performance, BSA, November 2015

Higher Eduction Estates Statistics, AUDE, November 2015

Market Consolidation and Changing Contractor Ownership, The Litmus Partnership, September 2015

The Converging Priorities of CRE Outsourcing, JLL, June 2015

Smart Workplace 2040, Johnson Controls, June 2015

Outsourcing: Beyond Technical Expertise, Grant Thornton, June 2015

2015 Facilities Management Business Confidence Monitor, BIFM, i-FM & Barclays, May 2015

European Occupier Survey 2014/15, CBRE, January 2015

Facility Management Operational Excellence: Forging the Iron Triangle, CBRE, November 2014

The Future of the Financial Workplace, DTZ and Unwork, October 2014

Health, Wellbeing and Productivity in Offices: The Next Chapter for Green Building, World Green Building Council, September 2014

The Invisible Workforce: Employment Practices in the Cleaning Sector, EHRC, August 2014