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Top Stories

  • ISS in multi-country win with Shire

    ISS in multi-country win with Shire

    The global biotechnology company has awarded a new five-year contract to ISS, building on an existing relationship that now extends to 40 countries.

  • Using technology to improve service experiences

    Using technology to improve service experiences

    Technology will change how services are managed, how end-users interact with service providers, and how service employees interact with end-users. But what are the opportunities and risks in using technology to improve service experiences?

  • The long view

    The long view

    A new year is a time for looking forward, of course. But looking forward is inevitably built on a foundation of looking back, at things left undone and things that perhaps aren't going quite as planned. And then there are regrets.

  • Designing for competitive edge

    Designing for competitive edge

    Simon Iatrou talks to Tim Oldman about how Leesman's client, The Boston Consulting Group, has turned its latest and decidedly non-corporate office into a tool for competitive advantage.

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14forty

  • Serco: progress despite the 'potholes and boulders'

    Serco: progress despite the 'potholes and boulders'

    Revenue at the support services group was down by 13% in 2016 but the transformation strategy is working, the company says, as other key indicators were looking more positive.

  • All change, Man

    All change, Man

    The facilities services scene on the Isle of Man has changed substantially, with the hard services specialist Prospero Holdings acquiring support services group Strand.

  • GVA secures Birmingham multi-service deal

    GVA secures Birmingham multi-service deal

    The property services provider has been appointed to handle property and facilities management as well as accounting services at 54 Hagley Road in Birmingham.

  • Leanne Williams named Young Manager of the Year

    Leanne Williams named Young Manager of the Year

    Williams, Sustainability & Social Value Manager for ISS Healthcare at The Royal Liverpool and Broadgreen University Hospitals NHS Trust, has been named Young Manager of the Year in FM by The Worshipful Company of Pattenmakers.

  • ISS in multi-country win with Shire

    ISS in multi-country win with Shire

    The global biotechnology company has awarded a new five-year contract to ISS, building on an existing relationship that now extends to 40 countries.

  • New MD at ISS Restoration

    New MD at ISS Restoration

    ISS has announced the appointment of Steve Mitchell as Managing Director of the group's disaster recovery business.

  • Vertas adds transport to its service offer

    Vertas adds transport to its service offer

    The facilities services group has signed a five-year deal with Suffolk County Council to provide school transport services for children with special educational needs.

  • POE: power to the people

    POE: power to the people

    Post occupancy evaluation frequently seems to be one of those things that sounds better in concept that in practice, to both clients and contractors. Sounds good, they often say; maybe we'll try that next time.

  • Coffee good; cups bad

    Coffee good; cups bad 

    This spring will see the launch of the UK's biggest push to date to tackle the issue of disposable coffee cup recycling. 

  • Levy scores 10-year deal with Tottenham Hotspur

    Levy scores 10-year deal with Tottenham Hotspur

    The Premier League football club has named Levy Restaurants UK as its catering partner at its new £750m stadium, due to open in 2018.

  • Bartlett Mitchell in pair of contract wins

    Bartlett Mitchell in pair of contract wins

    Two new contracts for the independent caterer have a total value of approximately £7m in turnover.

  • Wilson Vale claims three extensions

    Wilson Vale claims three extensions

    The catering company has seen its contracts extended at three independent schools around the Midlands.

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Features

  • Using technology to improve service experiences

    Using technology to improve service experiences

    Technology will change how services are managed, how end-users interact with service providers, and how service employees interact with end-users. But what are the opportunities and risks in using technology to improve service experiences?

  • One FM's journey to see the LED light

    One FM's journey to see the LED light

    Whatever facility you manage, no doubt you are judged by the bottom line. Whether you run a hospital or a warehouse, operating buildings at a lower cost is a continual challenge that often looks to new technology for a solution.

  • Unlocking energy bill savings

    Unlocking energy bill savings

    Energy efficiency doesn't need to cost the earth. With some savvy planning, a few easy wins can help initiate a cascade of money-saving projects. Brendon Airey explains.

  • Gen Z: bringing new requirements to the office

    Gen Z: bringing new requirements to the office

    In 2017, organisations will focus on flexibility and support workforce wellbeing, especially if they want to recruit and retain Generation Z, says Elyse Emanuel.



Interviews

  • Designing for competitive edge

    Designing for competitive edge

    Simon Iatrou talks to Tim Oldman about how Leesman's client, The Boston Consulting Group, has turned its latest and decidedly non-corporate office into a tool for competitive advantage.

  • Transformers

    Transformers

    Change is bold but it's not easy. Sometimes it needs a specific kind of leader. In our latest featured interview, Simon Iatrou talks to Bellrock CEO David Smith about his role and his plans for the company.

  • Redefining health & safety

    Redefining health & safety

    Dave Parker tells Simon Iatrou why the workplace wellbeing trend is the change of image health & safety needs.

  • Foodie service

    Foodie service

    Simon Iatrou talks to John Hamill about the challenges catering providers face to stand out in a competitive market.



Comments

  • Disruption in FM: competing in a Google world

    Disruption in FM: competing in a Google world

    Colin Kenton explains why the FM discipline needs to scenario plan for the future of work and create the flexibility to deliver services in uncertain times.

  • The long view

    The long view

    A new year is a time for looking forward, of course. But looking forward is inevitably built on a foundation of looking back, at things left undone and things that perhaps aren't going quite as planned. And then there are regrets.

  • Scrubbing up on security

    Scrubbing up on security

    Are the personnel who clean your facilities really who they claim to be? There may be more chance that they're not than you think. Security vetting needs to be improved across the professional cleaning industry, says Chris Parkes.

  • Is FM bulletproof in 2017?

    Is FM bulletproof in 2017?

    Happy New Year! In some ways, it feels particularly good to be moving on from 2016, which brought with it a few changes and challenges that many of us may be happy to see recede into the past.



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International News »

ISS in multi-country win with Shire

The global biotechnology company has awarded a new five-year contract to ISS, building on an existing relationship that now extends to 40 countries.


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