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Welcome to i-FM, the award-winning news and market intelligence site for the UK facilities management industry. Whether you are looking to understand the business, keep up with developments, find a job or promote your company, no other site compares for reputation or market penetration. i-FM - we are your insight partner: the only online resource an FM ever needs. Find out more here.

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Interserve wins extension on multi-department deal

The group has secured a six-month extension to provide total facilities management services at a London site used by eight government departments.

IWFM launches degree-level workplace qualification

Sixty learners have enrolled in the Institute of Workplace and Facilities Management's newly created Level 6 Diploma in Workplace, launching what it calls a ground-breaking qualification.

Speakers confirmed for Workplace Futures

The first big industry event of 2020, the annual Workplace Futures conference, will take on one of the newest and biggest challenges for facilities management: wellness, and all that this means for future FM strategy and practice.

Axis adds sector director in growth move

Axis Cleaning and Support Services has appointed Gail Sinton as sector director designate to support customers in the Midlands region, as well as continued growth.

Public sector procurement pays dividends

YPO, the UK's largest publicly owned buying organisation, has delivered £7.8m in dividends to its 13 local authority owners.

Liquidator finds £500m for Carillion creditors

The Insolvency Service has recovered £510m as all the strands of the collapsed contractor are wound up.

ENGIE named best sustainable FM company in the UK

Energy and support services specialist ENGIE UK & Ireland has come out on top in the Sustainable Facilities Management Index Awards for the second year.

ISS expands major Brisbane security contract

ISS Australia has extended its security contract with Brisbane Airport Corporation for a further three years, continuing a 20-year partnership. 

Lancer Scott scoops Co-op deal

The hard services specialist has secured a five-year contract to deliver maintenance and repair services to over 1,300 food stores and funeralcare homes across the south of the UK.

OCS launches hidden disabilities initiative

The facilities services provider has introduced its new hidden disabilities initiative at centre:mk in Milton Keynes.

Business Confidence Index 2019 Report

The FM Business Confidence Index is a landmark annual study launched by i-FM in 2004. Over many years we have been pleased to work in partnership on this with Barclays; and this year we are pleased to welcome IFMA UK to the partnership, too.

i-FM WF19 Whitepaper

If facilities management is to continue on its broad track of successful development, we need to know more about the business of FM, its challenges and opportunities, what works and what doesn’t. This was the goal of Workplace Futures 2019.

Insight: FM Audit Report 2019

The FM Audit Report series, which we first launched more than 10 years ago, aims to provide accurate and informative insights into our industry – something that has huge benefits for in-house FMs, service providers, advisors, individual professionals and anyone thinking about joining this business.

Access control: unlocking the business benefits

Rodrigue Zbinden considers the evolving role of access control systems and their benefits beyond the traditional use as a security technology.

Workplace planning: new tech opens new doors

As workplace needs and expectations change, 3D mobile mapping is becoming a key tool in building management, from construction to streamlining the process of maintenance and upgrades.

The hidden threat to our workforce

FMs put wellness and the protection of the workforce right at the top of the agenda. So why, asks a new report, is no progress being made on the UK's highest reported workplace disease: hand arm vibration syndrome?

The next generation of FM: which way forward?

The facilities management industry has been a place that's good for everyone. The slow and steady growth seemed guaranteed, and there was a well-known operating model for how to win. But the good times are over.

FM outsourcing: a bigger role for SMEs?

Active Workplace Solutions worked with online facilities management resource and insights provider i-FM to survey FM practitioners on the key issues, needs and opportunities they face today. The research provided some interesting insights.

Open plan offices: due for disruption

Received wisdom says that open plan offices are good for both employer and employee because they promote face-to-face collaborative working and, as a result, help harness creativity and improve teamwork.

What I've learned along the way

Andy Chappell, now head of global corporate clients for ISS, has risen fast up the corporate ladder. As he settles into his new role, he shares advice for young FMs who might hope to emulate his success.

Getting on with it

Atalian Servest is good at giving the impression of being a calm, low-key sort of place. There’s none of that shouting about 'hey, look at us' that often goes with rapid growth and development.

Flexible friend

Kurt Mroncz is in an ideal position to understand what's happening and why in the rapidly changing flexible accommodation market. He's been in the middle of it for years, building up a huge store of insight.

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