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St. George's Park signs up ISS

St. George's Park has chosen ISS to provide an integrated facilities service solution at the National Football Centre.

ISS in court win

ISS has been awarded two new contracts by Modern Courts, providing a range of soft and hard facilities services for the Ministry of Justice in five locations across Humberside and East Anglia.

Mears scoops five-year housing deal

The social housing specialist has won a new repairs and maintenance contract worth £62m.

Sodexo achieves Disability Confident Leader status

The services group has achieved Leader status within the government's Disability Confident Scheme. 

CBRE buys into FM in Israel

The property services group has sealed an agreement to acquire a majority interest in the Ramot Group, a leading facilities management provider in Israel.

Bellrock books extended hotel stay

The facilities management and property services provider has won a new contract with InterContinental Hotels Group to provide a range of FM services at two key sites.

BIFM offers guidance on the internet of things

BIFM's latest guidance note explores the impact of technology in transforming the FM function, focusing on IoT and its contribution to improving overall business performance.

Satisfied of Tunbridge Wells sticks with Cordant

Tunbridge Wells Borough Council has renewed its contract with Cordant Cleaning for a further three years and extended the remit to include additional services.

Trust takes on board Carillion staff

Tees, Esk and Wear Valleys NHS Foundation Trust has moved 23 former Carillion employees into a recently created wholly-owned services business.

Capita sells supplier advisory business

In pursuit of its simplification strategy, the outsourcing group has reached an agreement to sell its Supplier Assessment Services operation, including Constructionline.

Unlocking the sustainability opportunities in catering

With two-thirds of UK consumers recently stating they would boycott brands that lack an ethical conscience, sustainability is an increasingly important issue for facilities managers with CSR targets to meet.

Enhancing team performance

Tim Hysom discusses high performing teams and the best ways to collaborate effectively to achieve common goals.

The three components of excellent service quality

Service quality is one of the most important competitive factors in today’s business landscape. Here's some advice on how to make it excellent from the team at ISS. 

Culture is more important than technology

That's the statement that stuck with me from Wednesday's Smartworking Summit, the latest in the series organised by consultancy Quora and this time focusing on AI in the workplace.

Owning the data and the data agenda

The future is equal parts exciting and terrifying. New technologies are opening up a world of possibilities; but they are also raising real-world concerns, like who will use, manage and ultimately own the abundance of new data that is produced.

Cyber security: have you left a window open?

When it comes to cyber security, we are fighting a perception, potentially fuelled by the suppliers of stock photos, that hackers are fantastically smart, well resourced, highly (and predictably) motivated and dressed in hoodies.

An elite new venture

After 15 years with Macro, Bill Heath left to explore new opportunities. They’ve certainly come knocking and include a new international business proposition, as he tells Fiona Perrin.

Pledging to do more

Sodexo's recently published Public Service Pledge has drawn a lot of interest in an FM marketplace that, if not troubled, is at least a bit unsettled. It would be easy to see the document as one more by-product of the Carillion debacle, but it is not.

A sustainable strategy

In light of the FM market’s recent troubles, Tony Raikes tells i-FM that the outsourcing sector might have forgotten what it means to be sustainable.

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