i-FM B-Corp

i-FM Interviews

If you can’t see what you want to be, become it!

Personally speaking: Debra Ward in conversation with Margot Slattery, global head of diversity and inclusion and belonging, ISS.

Meaningful management                    

Personally speaking: Debra Ward in conversation with Sara Pantry, senior workplace leader APAC at LinkedIn.

ABM UK&I: an update

Richard Sykes hit the ground running when he arrived at ABM last spring.  Development has been the theme, and his enthusiasm is as strong as ever.

Making a pivot look like a pirouette

Personally speaking: Debra Ward in conversation with editor, PR consultant, writer and bookshop owner Cathy Hayward.

On the road to sustainability

In September, Sodexo hit the headlines with plans to impose a net zero deadline on suppliers.  Bold, ambitious and entirely sensible, all at the same time.

Preparing for the future

The UK security industry is a prime example of a sector in transition - slow-motion perhaps, but one with the potential to explode into rapid change.

From captain to CEO

Personally speaking: Debra Ward in conversation with Sue Asprey Price, EMEA CEO Work Dynamics, JLL.

Hospitality + service + property = experience

Personally speaking: Debra Ward in conversation with Siobhan Jared, senior customer experience manager for the King’s Cross development.

Driving change forward

In an uncertain market environment, optimal alignment between customer and service provider is a constant challenge.

Charting a path to success

Theresa Bell, chief commercial officer at Arcus FM, now has a second job: CEO of the Trios Group.

Knowing what you’re good at

Anabas is ‘laser-focused’ on the corporate office market, says managing director Alistair Craig - and that’s paying off.

Everyone together

Churchill Services is the £360m soft services specialist that has transformed to be majority-owned by its employees. Fiona Perrin met its CEO to hear the story.

The OCS Group: progress report

Six months into one of the biggest mergers FM has seen in years, we went back to speak with CEO Rob Legge.

Finding ingenuity in desperation

Personally speaking: Debra Ward in conversation with Steph Douglas, founder and CEO of Don’t Buy Her Flowers.

The forecast: sunny with an outbreak of opportunity

So, Richard Sykes is back. After a two-year diversion in the infrastructure industry, he has now returned to FM and the outlook is entirely positive.

Director of happiness

Personally speaking: Debra Ward in conversation with Deborah Rowland, director of public sector affairs at Sodexo.

Evolving a better solution

Recruitment is on every FM’s problem list, especially if you are a supplier of labour-intensive soft services.

Bringing up baby

Andrew Hulbert set up Pareto FM from his bedroom. Today, his baby is a £50m business and he is vice-chair.

Calm, collaborative, considered & considerate

Personally speaking: Debra Ward in conversation with Katy Dowding, newly appointed president and CEO of Skanska UK.

Man and machine

Everyone talks about the critical role of technology in FM. But Bellrock CEO Paul Bean is making it his mission to put tech at the centre of the company’s offer.

Getting tech right: a masterclass

Andrew Targell is an expert on the tech that transforms FM. Fiona Perrin met him for key insights on how to deliver projects that drive business purpose.

Which way forward?

What better candidate for a workplace transformation case study than Which?

The cherry on the parfait

If FM wants to prove its role, it’s time to put employee experience first, workplace specialist Debra Ward tells Fiona Perrin.

Man on a mission

Robe Legge is in his element: the deal is done. We’ve got the business back, he says with real satisfaction.

← Previous 24 Interviews