i-FM Interviews
Flexspace: finding a place in corporate thinking
We talked with flexspace expert Kurt Mroncz to find out how this concept went from maybe to mainstream in corporate real estate strategy.
The business of happiness
Atlas has built a UK top 20 player on the concept of ‘creating happiness’. Fiona Perrin met Chris Wisely, Group MD, to hear what that means in practice.
A man with a social mission
Fiona Perrin meets Mike Bullock, CEO of Corps Security, to find out how commercial success means making a real difference.
Liz Benison: leading the change agenda
We spoke with Liz Benison last year, then just six months into her new job as CEO at ISS UK & Ireland. She was enthusiastic but realistic about the challenge. So how has it been going?
The end of an era
Incentive FM was launched just a couple of years after i-FM. We grew up together. Following its sale to Atalian Servest, we spoke with Jeremy Waud about the 20-year journey.
FM: looking towards the future
‘What we do is FM; what we create is culture.’ That’s the key summary from a new CBRE article that looks at the state of FM now and its prospects for the near-term.
Going greener faster
Last week EQUANS UK & Ireland announced a strengthening of its commitment to net zero. We talked with responsible business director Jamie Quinn about the background and context for this industry-leading move.
Back and ready for action
Simon Jacobs has joined Bouygues Energies & Services, returning to FM service delivery following a couple of years as EMEA marketing director at SoftBank Robotics.
Matt Chapman: live in Leeds
If you don’t know the name SBFM, you should. The Leeds-headquartered soft services specialist looks set to make its mark on the FM landscape with its strategic ambitions.
How it started; how it’s going
Arcus FM was an innovative idea: create FM excellence in supporting a retail giant and then apply that knowledge to others. Fiona Perrin recently caught up with CEO Chris Green.
Sustainability: it’s in our business DNA
Ecoserv is transforming from a cleaning specialist to a facilities management group with a focus on achieving net zero. Fiona Perrin talked with the management team.
Investigating the workplace
User experience expert Iain Shorthose is on the move. He joins Paragon Workplace Solutions next week, a change that is emblematic of the development of his expertise and his ambitions for applying it.
In at the deep end
Liz Benison joined ISS UK & Ireland as country manager six months ago. She may be new to FM but she has extensive experience in services outsourcing, ideal for the challenges ahead.
Not just better workplaces, but the best
Fiona Perrin spoke to Neil Edmond about how BT’s current model is supporting its Better Workplace programme, and how it’s capable of delivering even more.
Fast forward to a better conversation
It’s not just time to return to the workplace, says EMCOR UK’s Jeremy Campbell; it’s time to take the FM conversation to an entirely new level.
Big move for a small company
We talked exclusively to managing director Alistair Craig about this week's sale of Anabas to a French multi-services group.
Building for a new and different future
As much as any UK FM company, Sodexo has been caught up in the turmoil caused by Covid-19. The service provider has been hit hard by the pandemic - yet it has proved resilient, and even managed to launch some major new initiatives.
Moving in-house
Over the past couple of years King’s College London has been bringing previously outsourced services in-house. We talked to project lead Paloma Lisboa about how and why.
Living through lockdown
FM services company 14forty is in rude health, MD Mauro Ortelli says. We connected with him recently to hear about the challenges and opportunities of 2020.
Principles into practice
Paul Evans co-chairs the Living Wage Foundation’s Recognised Service Providers Leadership Group. In a way that, that tells you everything.
It’s people who make the world work better
Purvin Patel is the new UK CEO of ISS, taking over in a year of evolution for the group. But it’s his frontline colleagues who really make the difference, he tells Fiona Perrin.
In tune with the times
Wagestream is the sort of business idea that probably leaves other entrepreneurs muttering 'I wish I’d thought of that'.
Post-pandemic work: FM can lead the way
Under lockdown conditions, we recently questioned Mace Operate's MD for the UK and Europe, Marlies Hoogeboom, on her views about FM in a challenging and changing environment.
Collaboration in crisis
David Carr, Chief Executive of Bouygues Energies and Services Solutions and chairman of the Business Services Association, says that from the tragedy of the pandemic some changes should sustain, including a more collaborative approach.
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