i-FM Interviews

Evolving a better solution

17th August 2023

Recruitment is on every FM’s problem list, especially if you are a supplier of labour-intensive soft services.

Bringing up baby

31st July 2023

Andrew Hulbert set up Pareto FM from his bedroom. Today, his baby is a £50m business and he is vice-chair.

Calm, collaborative, considered & considerate

20th July 2023

Personally speaking: Debra Ward in conversation with Katy Dowding, newly appointed president and CEO of Skanska UK.

Man and machine

6th July 2023

Everyone talks about the critical role of technology in FM. But Bellrock CEO Paul Bean is making it his mission to put tech at the centre of the company’s offer.

Getting tech right: a masterclass

23rd May 2023

Andrew Targell is an expert on the tech that transforms FM. Fiona Perrin met him for key insights on how to deliver projects that drive business purpose.

Which way forward?

15th May 2023

What better candidate for a workplace transformation case study than Which?

The cherry on the parfait

9th May 2023

If FM wants to prove its role, it’s time to put employee experience first, workplace specialist Debra Ward tells Fiona Perrin.

Man on a mission

12th April 2023

Robe Legge is in his element: the deal is done. We’ve got the business back, he says with real satisfaction.

Flexspace: finding a place in corporate thinking

18th January 2023

We talked with flexspace expert Kurt Mroncz to find out how this concept went from maybe to mainstream in corporate real estate strategy.

The business of happiness

14th December 2022

Atlas has built a UK top 20 player on the concept of ‘creating happiness’. Fiona Perrin met Chris Wisely, Group MD, to hear what that means in practice.

A man with a social mission

9th December 2022

Fiona Perrin meets Mike Bullock, CEO of Corps Security, to find out how commercial success means making a real difference.

Liz Benison: leading the change agenda

14th September 2022

We spoke with Liz Benison last year, then just six months into her new job as CEO at ISS UK & Ireland. She was enthusiastic but realistic about the challenge. So how has it been going?

The end of an era

15th August 2022

Incentive FM was launched just a couple of years after i-FM. We grew up together. Following its sale to Atalian Servest, we spoke with Jeremy Waud about the 20-year journey.

FM: looking towards the future

5th August 2022

‘What we do is FM; what we create is culture.’ That’s the key summary from a new CBRE article that looks at the state of FM now and its prospects for the near-term.

Last week EQUANS UK & Ireland announced a strengthening of its commitment to net zero. We talked with responsible business director Jamie Quinn about the background and context for this industry-leading move.

Back and ready for action

13th July 2022

Simon Jacobs has joined Bouygues Energies & Services, returning to FM service delivery following a couple of years as EMEA marketing director at SoftBank Robotics.

Matt Chapman: live in Leeds

4th July 2022

If you don’t know the name SBFM, you should. The Leeds-headquartered soft services specialist looks set to make its mark on the FM landscape with its strategic ambitions.

How it started; how it’s going

29th June 2022

Arcus FM was an innovative idea: create FM excellence in supporting a retail giant and then apply that knowledge to others. Fiona Perrin recently caught up with CEO Chris Green.

Sustainability: it’s in our business DNA

7th June 2022

Ecoserv is transforming from a cleaning specialist to a facilities management group with a focus on achieving net zero. Fiona Perrin talked with the management team.

Investigating the workplace

23rd May 2022

User experience expert Iain Shorthose is on the move. He joins Paragon Workplace Solutions next week, a change that is emblematic of the development of his expertise and his ambitions for applying it.

In at the deep end

13th September 2021

Liz Benison joined ISS UK & Ireland as country manager six months ago. She may be new to FM but she has extensive experience in services outsourcing, ideal for the challenges ahead.

Not just better workplaces, but the best

8th September 2021

Fiona Perrin spoke to Neil Edmond about how BT’s current model is supporting its Better Workplace programme, and how it’s capable of delivering even more.