i-FM Interviews
Finding ingenuity in desperation
Personally speaking: Debra Ward in conversation with Steph Douglas, founder and CEO of Don’t Buy Her Flowers.
The forecast: sunny with an outbreak of opportunity
So, Richard Sykes is back. After a two-year diversion in the infrastructure industry, he has now returned to FM and the outlook is entirely positive.
Director of happiness
Personally speaking: Debra Ward in conversation with Deborah Rowland, director of public sector affairs at Sodexo.
Evolving a better solution
Recruitment is on every FM’s problem list, especially if you are a supplier of labour-intensive soft services.
Bringing up baby
Andrew Hulbert set up Pareto FM from his bedroom. Today, his baby is a £50m business and he is vice-chair.
Calm, collaborative, considered & considerate
Personally speaking: Debra Ward in conversation with Katy Dowding, newly appointed president and CEO of Skanska UK.
Man and machine
Everyone talks about the critical role of technology in FM. But Bellrock CEO Paul Bean is making it his mission to put tech at the centre of the company’s offer.
Getting tech right: a masterclass
Andrew Targell is an expert on the tech that transforms FM. Fiona Perrin met him for key insights on how to deliver projects that drive business purpose.
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Which way forward?
What better candidate for a workplace transformation case study than Which?
The cherry on the parfait
If FM wants to prove its role, it’s time to put employee experience first, workplace specialist Debra Ward tells Fiona Perrin.
Man on a mission
Robe Legge is in his element: the deal is done. We’ve got the business back, he says with real satisfaction.
Flexspace: finding a place in corporate thinking
We talked with flexspace expert Kurt Mroncz to find out how this concept went from maybe to mainstream in corporate real estate strategy.
The business of happiness
Atlas has built a UK top 20 player on the concept of ‘creating happiness’. Fiona Perrin met Chris Wisely, Group MD, to hear what that means in practice.
A man with a social mission
Fiona Perrin meets Mike Bullock, CEO of Corps Security, to find out how commercial success means making a real difference.
Liz Benison: leading the change agenda
We spoke with Liz Benison last year, then just six months into her new job as CEO at ISS UK & Ireland. She was enthusiastic but realistic about the challenge. So how has it been going?
The end of an era
Incentive FM was launched just a couple of years after i-FM. We grew up together. Following its sale to Atalian Servest, we spoke with Jeremy Waud about the 20-year journey.
FM: looking towards the future
‘What we do is FM; what we create is culture.’ That’s the key summary from a new CBRE article that looks at the state of FM now and its prospects for the near-term.
Going greener faster
Last week EQUANS UK & Ireland announced a strengthening of its commitment to net zero. We talked with responsible business director Jamie Quinn about the background and context for this industry-leading move.
Back and ready for action
Simon Jacobs has joined Bouygues Energies & Services, returning to FM service delivery following a couple of years as EMEA marketing director at SoftBank Robotics.
Matt Chapman: live in Leeds
If you don’t know the name SBFM, you should. The Leeds-headquartered soft services specialist looks set to make its mark on the FM landscape with its strategic ambitions.
How it started; how it’s going
Arcus FM was an innovative idea: create FM excellence in supporting a retail giant and then apply that knowledge to others. Fiona Perrin recently caught up with CEO Chris Green.
Sustainability: it’s in our business DNA
Ecoserv is transforming from a cleaning specialist to a facilities management group with a focus on achieving net zero. Fiona Perrin talked with the management team.
Investigating the workplace
User experience expert Iain Shorthose is on the move. He joins Paragon Workplace Solutions next week, a change that is emblematic of the development of his expertise and his ambitions for applying it.
In at the deep end
Liz Benison joined ISS UK & Ireland as country manager six months ago. She may be new to FM but she has extensive experience in services outsourcing, ideal for the challenges ahead.
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