Against the challenge of ongoing change, Amanda Fisher is tackling culture head on at Amey FM, Defence and Justice, as she tells Fiona Perrin.
Peter Titus tells Fiona Perrin how his company, DCT Facilities Management, combines FM with personal assistance for a total support service at a top legal firm.
Andrew Hulbert tells Fiona Perrin that it is Pareto FM's approach to people that is driving success; and he's determined to foster this ethos as the company grows.
Serial entrepreneur Mark Purnell tells i-FM why his latest venture in the facilities management sector is ready to take the next big step.
Lucy Jeynes' witty wrap-ups at the annual Workplace Futures conference are famous for their insight. As she prepares to take to the stage this year, she tells Fiona Perrin about what's coming next in the world of workplace.
A great workplace experience is not going to double the share price, Mace Macro's Ross Abbate tells Fiona Perrin, but it's time to talk to buyers about how it can help close the productivity gap.
He's proud of his big outsourcer background, Martyn Freeman tells Fiona Perrin; but he's back with a new version of FM.
It's time we looked at our workplaces through a new lens, Nicola Morris, Sodexo's Divisional MD for Corporate Services, tells Fiona Perrin.
Sodexo is committed to 'Quality of Life Services'. Keith Hamer, its Global VP of Engineering and Asset Management, tells Fiona Perrin why operating to a global standard for hard services is so integral to that vision.
Rob Legge talks to i-FM about the ambitious plans behind the newly merged Atalian Servest business.
Immersed in the world of FM, it’s only by talking to a newcomer that you are reminded what a strange business this is: the multi-layered procurement processes, the relentless pressure on costs, the temptation to make promises based on a hope and a prayer.
OCS is an FM service provider on the up. Bob Taylor tells i-FM that the secret to its success isn’t really a secret at all.
After 15 years with Macro, Bill Heath left to explore new opportunities. They’ve certainly come knocking and include a new international business proposition, as he tells Fiona Perrin.
Sodexo's recently published Public Service Pledge has drawn a lot of interest in an FM marketplace that, if not troubled, is at least a bit unsettled. It would be easy to see the document as one more by-product of the Carillion debacle, but it is not.
In light of the FM market’s recent troubles, Tony Raikes tells i-FM that the outsourcing sector might have forgotten what it means to be sustainable.
Public healthcare in the UK is facing extreme financial pressure, with NHS trusts struggling to fund vital services. James Taylor tells i-FM how facilities services companies can help to ease the burden.
Graham Perry has played a pivotal role in the development of FM software since he moved to the UK from South Africa six years ago. Here, he talks about that journey and what might come next.
Juergen Kulka introduces i-FM to a new outsourcing model and explains why this could represent a step-change in facilities services.
HR manager to chief executive might be an unusual route to the top, but CJ Green believes in an industry like facilities management it makes total sense. She speaks to Simon Iatrou.
Simon Iatrou talks to Nicola Lovett, CEO of ENGIE Services, about how her organisation is adapting to the changing landscape of support services.
Sean Haley, Regional Chair for Sodexo UK & Ireland, tells Simon Iatrou why a changing world should mean a change of business.
Joel Briggs tells Simon Iatrou why the rapid growth of his FM business won’t be punctuated by the mistakes of his competitors.
Simon Iatrou sits down with Bouygues Energies & Services’ Steve McDonald to discuss how the business is shaping its sustainability strategy in an increasingly uncertain world.
Simon Iatrou talks to Chris Kenneally about Cordant Group's switch to social enterprise and the wider implications for an FM industry in need of change.
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