It's the ethos, not the stats
Thursday 22nd June 2017

I have been fortunate enough to meet some innovative leaders in their inspiring corporate offices over the past couple of weeks. All very different businesses, but they do have one big thing in common: a clear commitment to their people.

Election chatter
Friday 16th June 2017

Buried beneath the clamour of the snap election and its surprising results last week was a story about something called the Naylor Review.

Leading the charge?
Wednesday 24th May 2017

Facilities management is nothing if not a place of change. Policies, practices, expectations and FM companies themselves shift and develop. Could one, Mitie, in the headlines as much for bad news as good in recent weeks, be showing us the way forward?

Looking back to see forward
Thursday 11th May 2017

I realise not everyone finds the history of FM as engaging as I do, but it is nevertheless interesting, instructive and occasionally surprising.

What's it all about?
Monday 27th March 2017

There was a brief but spirited Twitter discussion last week in which some highly experienced FM players debated the relationship between workplace and facilities management. The two are grappling for primacy at the moment, at least in some quarters.

Lies, damned lies and big red buses
Tuesday 7th March 2017

In a recent blog post, workplace commentator Simon Heath criticised The Stoddart Review for its assertion that a 1% productivity gain could add £20 billion to the UK economy.

The long view
Wednesday 1st February 2017

A new year is a time for looking forward, of course. But looking forward is inevitably built on a foundation of looking back, at things left undone and things that perhaps aren't going quite as planned. And then there are regrets.

Is FM bulletproof in 2017?
Tuesday 10th January 2017

Happy New Year! In some ways, it feels particularly good to be moving on from 2016, which brought with it a few changes and challenges that many of us may be happy to see recede into the past.

Should we be confident?
Thursday 15th December 2016

2016 has been rough.

Triggering a reaction
Tuesday 22nd November 2016

There's a lot of knowledge and experience behind the idea that certain words catch our interest almost automatically, conjuring up a variety of associations and/or spurring us to action. The history of advertising is the history of key word development.

Fad or future
Monday 7th November 2016

History has a funny habit of repeating itself. Trends emerge, die and are sometimes inexplicably resurrected.

Where next for the BIFM?
Thursday 27th October 2016

With the swift exit of new CEO Ray Perry and IFMA and RICS now collaborating to focus on the development of the FM profession around the world, BIFM has some major issues on its plate. I addressed this last spring, but agreed not to publish.

Predicting the future
Thursday 20th October 2016

We seem to have entered an age in which crystal balls are particularly cloudy, at least in parts. And it is in those parts, where we are less sure of events and their implications, that risk lies.



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