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Latest 12 comments

Mutually beneficial
Monday 13th August 2018

Collaborations between facilities management membership bodies have happened before. So, what makes the partnership between RICS and IFMA any different?

Planning for tomorrow
Wednesday 25th July 2018

One of the big challenges for every FM service provider these days is sorting out its strategy for the future: how does it see its markets developing? how does it want to be perceived? what sort of clients does it want? what's the right service offer?

What's in a name?
Monday 9th July 2018

Naming, and the related branding, forms part of the bedrock of marketing strategy. There’s a lot of science to both and a huge amount of material on good and bad experiences. But in the end, you make your decision, unveil your work and pray for the best.

Culture is more important than technology
Thursday 21st June 2018

That's the statement that stuck with me from Wednesday's Smartworking Summit, the latest in the series organised by consultancy Quora and this time focusing on AI in the workplace.

Owning the data and the data agenda
Tuesday 12th June 2018

The future is equal parts exciting and terrifying. New technologies are opening up a world of possibilities; but they are also raising real-world concerns, like who will use, manage and ultimately own the abundance of new data that is produced.

Cyber security: have you left a window open?
Wednesday 30th May 2018

When it comes to cyber security, we are fighting a perception, potentially fuelled by the suppliers of stock photos, that hackers are fantastically smart, well resourced, highly (and predictably) motivated and dressed in hoodies.

A tale of two FMs
Wednesday 23rd May 2018

It was the best of times. It was the worst of times. It was the age of wisdom. It was the age of foolishness. Sometimes it can indeed be hard to tell where you and others actually are.

Making technology work for FM
Wednesday 2nd May 2018

If technology is going to become an increasingly necessary and perhaps even an enhancing part of FM going forward, how do we ensure that this promise is delivered? Mark Hazelwood looks at some of the issues.

Thinking about what we're doing and why
Wednesday 25th April 2018

I'm usually the interviewer not the interviewee. Being the one questioned is an unusual experience for those of us on the media side of the business; but it can bring a new perspective to the issues.

Passing the buck: responsibility and accountability for compliance
Tuesday 24th April 2018

Who is really responsible for compliance in an organisation? This was just one of many questions recently posed at the latest BIFM Leaders' Forum panel debate hosted by Churchill Service Solutions in London.

Talking the industry up
Tuesday 17th April 2018

I think it’s very easy to talk down the FM industry right now; but more than ever I am seeing a real movement behind positive change and some urgency in creating a conversation that elevates the perception of the value of what FM does.

The outsourcing debate: do they mean us?
Tuesday 27th March 2018

Outsourcing has always been a touchy subject. It’s a good, sound business practice, widely used and time-proven; but it can also be an easy target for criticism, a magnet for hot-button claims around jobs, costs, quality, accountability and more.


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