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Catch 22 targets FM growth opportunities

The facilities management recruitment specialist has announced a new management structure to implement its plans for future growth.

Sodexo launches Vital Spaces

The new offering brings together the company’s diverse expertise to provide employers with a connected, people-centric approach to transforming the workplace.

G4S issues second defence circular

In its ongoing campaign to head off unwelcome acquisition moves, the security services group has published more making the case for continued independence.

Visible cleaning key to consumer confidence

People want to see cleaners in action, according to new research from ABM UK.

Compass optimistic despite plunging profit

The group started FY 2020 on track to deliver its strongest performance ever. The fourth quarter didn't look too bad either.

Fontana steps into RICS presidency

Kathleen Fontana has become President of the Royal Institution of Chartered Surveyors.

Mitie upbeat despite decline

The group's interim results for the six months to 30 September show a 'resilient performance' in the face of Covid impacts.

Sodexo unveils student lockdown services

Sodexo has adapted a number of its services to meet the needs of today’s students, offering options and resources designed for these difficult times.

CMA clears Mitie/Interserve merger

The Competition and Markets Authority has raised no objections to the deal.

FCA to censure Carillion for reckless behaviour

The Financial Conduct Authority notified Carillion and the plc's executive directors eight weeks ago of its intention to take action following the 2018 collapse of the business.

SSE launches data analysis service

Many businesses could save up to 30% on ‘hidden’ energy costs while increasing energy efficiency by up to 10% by changing their approach to data collection.

ABM UK merges hard services with B&I division

The FM provider has effectively brought its hard services operation in-house, integrating it into its Business & Industry Group.

Lincolnshire Police to release G4S

The longstanding contract between the two will not be extended beyond its 2022 expiry date.

CBRE on the acquisition trail

The global real estate services firm has formed CBRE Acquisition Holdings, a special-purpose company with the purpose right there in the name.

ISS: realising the potential

What's it like taking on a new job, a big job, in the middle of a pandemic crisis? New UK CEO Purvin Patel is almost six months into that challenge.

Mitie cuts Interserve price, updates on trading

Mitie has reduced the price it will pay for Interserve's facilities management business, on the basis of its own recent good performance.

ISS "not satisfied" with recent performance

In a trading update covering the first nine months of the year the group says it has continued to feel the impact of Covid-19 and it has started to look at necessary changes for the future.

G4S: second bidder makes initial move

The US-headquartered Allied Universal Security Services has tabled an offer to acquire the G4S group.

EQT moves on sale of Apleona

A year after floating the idea the Swedish investment group has taken the first step towards a sale, according to reports.

Reconomy in first international buy

The outsourced waste management and environmental compliance services provider has signed an agreement to acquire a German business.

Sodexo: counting the price of the pandemic

The group says it has managed effectively through an unprecedented crisis and remains confident in its business model for the future.

Service Response Group buys to grow

The acquisition of Birmingham-based CPL FM Ltd marks a bid to expand market share in the facilities management sector.

WSH acquires Bartlett Mitchell

Westbury Street Holdings has added Bartlett Mitchell to its assembly of catering brands, which also includes BaxterStorey.

Totalmobile plans growth following investment

The field service management software provider has secured major backing to accelerate its investment in R&D, organic growth and acquisitions.

ISS sees guards graduate with new qualification

Thirty-eight ISS guards are the first to have successfully achieved the police-endorsed qualification.

EMEA outsourcing deals up in Q3

The region’s supply market saw a strong pick-up in recent months, though much of that was powered by new IT outsourcing contracts.

Corps offering complimentary service reviews

The specialist security services provider has launched a ‘working in the new normal’ service review offer for new and existing customers.

Wilson James acquires The Security Group

The buyer says this will enable it to meet increasing demand from customers for information-led security solutions.

Bruntwood launches FM business

The Manchester-based property development and management group says its new integrated FM business already has 30 contracts.

Bennett Hay launches concierge service

The company’s new offering integrates traditional reception and hosting services with building security.

RICS launches global FM procurement code

The new industry code of practice sets out high-level steps to bring transparency and consistency to the facilities management procurement process.

Biffa grows with Simply Waste buy

The waste management and recycling business has acquired Camo Ltd in a £35m deal.

Welcome to a new day at i-FM

We’ve made a whole series of changes that both refresh the look and feel of the site and enhance the operational efficiency. We hope you’ll like it!

G4S: a possible new suitor?

A second North American security group is expressing interest in a possible deal to acquire G4S.

GardaWorld turns up the pressure on G4S

Having put a 'firm offer' on the table, the Canadian company is now seeking to open talks with G4S investors.

ISS launches new 'stay well' campaign

The Food Services arm of ISS UK has unveiled a refreshed health and wellbeing strategy, created to support its customers in staying well this winter.

Q3 buys disinfection business

Q3 Services has purchased the Channel Islands-based business Biofog Limited.

Compass Group: looking better, but still not great

Compass reports that organic revenue performance in its fourth quarter improved as clients in Education and Business & Industry began to return to schools and offices.

Mears sharpens its focus

Mears Group has sold its care businesses in order to concentrate on services, including FM, for the housing sector.

BGIS to buy hard services specialist

BGIS, headquartered in Canada, is to acquire the UK-based Optimum Group Services.

Social value in procurement model launched

Businesses seeking to win government work will need to set out how they will also deliver social value priorities, following new measures introduced last week.

PHS grows floorcare business

The facilities services provider has bought the floorcare and associated hygiene services division of workwear and industrial wiper rental firm Lindström UK.

RICS plans redundancies as pandemic bites

The Royal Institution of Chartered Surveyors is placing 150-170 roles at risk of redundancy.

Bidvest reports on "unprecedented" year

The South African conglomerate has struggled with the impact of Covid-19 but that didn't dent its growing interest in the UK facilities services sector.

Building services: industry remains optimistic

A new engineering services sector survey shows that two-thirds of businesses expect turnover to increase or remain the same in the third quarter of 2020.

Innovise acquires cleaning software specialist

Templa is the software company behind TemplaCMS and the leading financial contract management system for cleaning contractors in the UK and Australia.

Eric Wright: growing the Professional Services business

Professional Services, part of the group's FM division, has set out its ambition to grow its education sector business by 20% in the next year.

Principle raises £25k for children's hospice

London-based Principle Cleaning Services has raised £25,000 for Richard House Children's Hospice in East London.

Canadians return with offer for G4S

Early in 2019 Montreal-headquartered GardaWorld launched a bold plan for the acquisition of G4S. But that came to nothing within a matter of weeks.

Arcus FM acquires controls specialist

Following a three-year partnership, the FM company has acquired building energy management controls specialist BEMS.

Sodexo provides more information on Covid impact

The support services group has issued a broadly positive trading update on FY2020, coupled with news of actions taken.

Sodexo goes digital with new partnership

The services provider is teaming up with food technology expert Dynamify to support the implementation of digital retail and hospitality across its sites in the UK.

Bennett Hay shifts focus to workplace experiences

The soft services specialist has refreshed its brand and repositioned to reflect the changing face of the workplace a decade after the company was launched.

Incentive FM restructures to deliver specialist support

The company is switching to a sector approach to ensure it is best placed to continue to support its clients while maximising opportunities in key markets.

ISS welcomes new CEO

September 1st marked the first day in the office for new Group CEO Jacob Aarup-Andersen.

Sodexo division unveils delivery service

The Good Eating Company has launched Good Eating Delivered, a new workplace food delivery solution.

Winter is coming: and there's news

It may still be August, but there is already quite a bit happening in the winter services marketplace.

Caterer launches workplace delivery service

Bartlett Mitchell has developed the new service to support clients looking for temporary food solutions during the post-lockdown period.

NHS Trusts strike partnership deal

Newcastle upon Tyne Hospitals and Gateshead Health have signed a cooperation agreement that will see each getting access to the other's specialist FM services. 

New £500m FM framework opens

A new soft services procurement framework has been launched by NHS Shared Business Services.

Caterers launch support platform for former employees

More than 20 leading companies and individuals from the food service sector have joined forces to launch Food Service Circle.

Servest's Fine leads buy of Getronics

Kenton Fine, group chairman at Atalian Servest, is now also executive chairman at the company's IT partner.

ABM establishes expert advisory council

In a focused Covid-19 response, the facilities services provider has lined up leading advisors on infectious disease and industrial hygiene.

"Extraordinarily challenging" first half for ISS

The facilities services group won't be the only company to describe business conditions in 2020 with words like those.

Compass and FareShare support over 800 charities

Working together, the catering services group and the anti-food waste campaigner have saved more than 172 tonnes of food through the lockdown period.

Imtech Inviron reports strong 2019 growth

The hard service provider's newly available figures show both turnover and profit up substantially.

Serco happy with H1 figures

The support services group has reported first-half revenue up 24% over H1 2019, with underlying trading profit up 53%.

Mitie goes nuclear

The low-level nuclear waste management company LLW Repository Ltd has awarded a new contract to the facilities management provider.

EMCOR UK launches new vision

Its new strategic purpose aims to re-imagine the potential and positive impacts that the UK facilities management sector can bring to the workplace, the environment and society.

MRI Software acquires housing specialist

MRI Software has confirmed the acquisition of Housing Partners, a specialist technology provider for the social housing sector in the UK and Ireland.

Mitie launches global security operations service

The service brings together Mitie Security's suite of technology solutions into a single smart and seamless package.

RICS survey sees change coming

Occupier demand for floorspace is down across the board, not surprisingly, but the future looks different too.

Compass optimistic despite Q3 hit

Group organic revenue was down 44% in the third quarter of FY2020, the peak of the lockdown period.

Wates secures hard services framework place

Wates Facilities Management has been appointed to the four-year Constructing West Midlands Framework.

Churchill unveils workplace hygiene programme

The soft services group says its new initiative will help organisations create safe and hygienic workplaces.

Mitie names Interserve integration director

Karen Thomas-Bland has been appointed to the new role of programme integration director.

Mitie proving to be resilient

Over the three-month period ending 30 June the FM group has seen revenue slip but new business is coming in and existing deals are being renewed.

G4S holds steady in first half

The group's Secure Solutions business saw a largely flat performance for the six months ending 30 June, not bad in a pandemic-struck world.

Savills buys German FM business

The real estate advisory group has announced the proposed acquisition of a pair of property and facilities management firms.

EMEA outsourcing activity plummets in Q2

The first industry assessment of the impact that Covid-19 has had on the managed services outsourcing sector is chilling but not surprising.

ISS launches back-to-work food services

ISS Food Services has introduced Simply MADE, a food offering tailored to the post-lockdown 'new normal' world.

Tesco to take small store cleaning in-house

In-house cleaning will start on 24 August in 1,920 Convenience Metro and Express stores.

Compass to decline furlough pay-out

The catering and support services group has joined a handful of companies that do not plan to take the government's jobs retention bonus.

Wates restructures to sharpen focus

The Wates Group has unveiled a series of organisational changes designed to intensify its focus on the opportunities it sees across its markets.

Robinsons secures NHS framework place

Robinsons Facilities Services has secured a place on the NHS North of England Commercial Procurement Collaborative framework, following a competitive tender.

Flex space: JLL benefits from Serendipity

Another vote in favour of a flexible workspace future as US provider Serendipity Labs appoints the property services group to develop a series of UK locations over the next two years.

IWFM reveals award finalists

The institute has confirmed the shortlisted competitors for its 2020 awards and announced that the awards ceremony will be a virtual one.

Construction turns the focus to values

UK construction could soon be on the verge of a fundamental shift towards value-based decision-making involving all key stakeholders in a project.

Excitech's CAFM business moves to Service Works

The change comes as a restructuring of resources between members of the same group.

Rights issue approved at Mitie

Shareholders have voted strongly in favour of a key step in Mitie's acquisition of Interserve Support Services.

Record year for MSS Group

The Cardiff-headquartered facilities services provider has reported strong growth in turnover and profit for FY2020.

Marlowe buys Elogbooks

The fast-growing safety and compliance group has added contractor management services to its portfolio.

Covid-19: new framework for return-to-work technology

A procurement framework to help public sector organisations access technology that supports social distancing in the workplace has been launched.

Report highlights simmering problems within the NHS

The parliamentary Public Accounts Committee issued a new report this week highlighting a number of areas where urgent action is required, including around the state of the NHS estate.

Sodexo confirms Covid hit in Q3 report

Organic growth was down almost 30% for the support services group; but that's actually better than its earlier expectations.

Mitie in Royal London win

Mitie has secured a new integrated facilities management contract with the UK's largest mutual life insurance, pensions and investment company.

BESA teams up with TEMA

New partnership brings together the Technology Enabled Maintenance Association and the Building Engineering Services Association to help accelerate the adoption of emerging technologies by the building maintenance sector. 

UK keen to get back to stadia and venues

Research commissioned by Sodexo shows that, as lockdown conditions are eased, growing numbers of people across the UK are eyeing up a return to sports and leisure sites.

Totalmobile in pair of acquisitions

The UK-based field service management software company has struck deals that see its total revenue grow by 25%.

Incentive lands five shopping centre deals

Property development and investment company British Land has awarded the FM provider three new contracts and renewed another two.  

Kier optimistic, though problems linger

The group, which has been working to stabilise itself for the past 18 months or so, could have done without the extra pressure of Covid-19. But all things considered, it's doing OK.

CBRE in commitment to social procurement

CBRE GWS has joined the Buy Social Corporate Challenge, a ground-breaking initiative led by Social Enterprise UK.

Ankerstjerne takes top role at IFMA

Peter Ankerstjerne has been appointed as chairman of the International Facility Management Association global board of directors.

FM providers mark milestones

Wates FM is celebrating its first anniversary and Salisbury has introduced its new brand to the market.

CCS opens new Facilities Management Marketplace portal

Buyers from both central government and the wider public sector can access the online portal to purchase a range of FM services, from maintenance and cleaning to security and catering.

Growing demand for cleaning robots

SoftBank Robotics reports that, as of the end of June, it recorded cumulative sales of more than 10,000 units of its AI-enabled vacuum-cleaning robot, making it No.1 in the global market.

Hyde leads on major security framework

The London headquartered Hyde Housing Association has signed up five service providers to a four-year security services deal.

ISS in good shape on most measures

The facilities services group says it is cautious on performance predictions but the business remains solid.

Doncaster win for AM Services

The group has been appointed to provide security and cleaning services at Lakeside Village Shopping Outlet, on-site now as the retail centre opens again to the public.

Mitie to buy Interserve FM business

In a strategic update issued this morning, Mitie says it has signed a sale & purchase agreement to acquire Interserve Facilities Management for £271m to be paid in cash and shares.

BSI launches workplace hygiene solution

The group's package includes standards, consultancy, training, auditing and the BSI Kitemark.

Security industry aims to reset perceptions

The industry has launched a campaign to highlight the essential role that security officers play in public life and to increase respect and recognition for their capabilities.

Pinnacle offering Covid-secure cleaning service

The facilities services group has launched a specialist Covid cleaning service to provide cost-effective anti-microbial surface protection.

Wates FM extends services for accountancy body

Wates has renewed its service agreement with the Association of Chartered Certified Accountants to deliver comprehensive FM services.

Boden launches M&E division

The Devon-based construction and hard services group has extended the range of services on offer in pursuit of it "ambitious growth plans".

Serco looking towards good first half

The group reports strong trading and reinstated guidance for the full year in a pre-close update.

Mitie launches zero carbon energy service

Zero Carbon for Zero Cost is a new programme intended to help businesses drive a green lockdown recovery.

Churchill updates compliance software

The Churchill Group has launched an advanced version of its award-winning Cati software featuring Covid-19 functionality.

Bunzl benefits

File this under 'it's an ill wind....': Bunzl, the supplier of cleaning materials, PPE and similar consumables, is anticipating good growth for the six months ending 30 June.

Occupancy-based cleaning solution launches

Workplace technology company Freespace says its solution supports the implementation of dynamic cleaning schedules using live occupancy data.

Arcus FM and GMS form partnership

The FM services provider has struck a deal with national security firm GMS Group, enabling the two companies to work together.

Updated Outsourcing Playbook published

The Outsourcing Playbook, designed to ensure that government and the private sector work together well, has been revised and updated.

CBRE lands new Liverpool management role

The property services group has been appointed to provide a range of management services at the Port of Liverpool Building.

Mitie lands two-year extension at Groupe PSA

Europe's second largest carmaker has extended this 10-year partnership, in a deal worth £5.2m.

Mitie offers long-term anti-covid service

Mitie has launched the UK's first cleaning service with a chemical-free cleaning product proven to kill Covid-19 on surfaces for six months.

Corps appoints archivist

Corps Security has hired an archivist to review and catalogue the records of its 161-year history.

Cloudfm restructures: more technology, fewer people

The company says a major restructure of the business is part of its preparation to lead the move to a more advanced FM industry as the UK comes out of lockdown.

Derwent secures FM contract with NHS business

The supplier has signed a three-year deal with Supply Chain Coordination Limited covering services at their head office in Nottingham.

Compass buys food and health technology start-up

Compass Group UK and Ireland has acquired Feedr in a move to accelerate its digital transformation.

Mears tells the story of a changing market

The social housing maintenance and management specialist pushed up revenue by double figures over the course of 2019, but also saw an £87m loss on discontinued activities.

Compass supporting employees and communities

Compass Group UK & Ireland has announced a series of new initiatives to support its clients, its communities and its people through their safe return to work.

Sodexo unveils support to help organisations adapt​

'Rise with Sodexo' has been designed to support clients in meeting health, operational and confidence challenges when reopening workplaces.

Compass launches £2bn fundraising

The food and support services group has released half-year results and at the same time launched a major equity fundraising initiative to cut debt and boost its finances.

CH&CO strengthens position through refinancing

The catering services group has completed a refinancing and fundraise with its existing lenders and shareholders. 

Macro rebrands as Mace Operate

Global consultancy and construction business Mace has announced a number of changes as it reshapes its facilities management division.

ISS CEO Gravenhorst to retire

The facilities services group has announced that Jacob Aarup-Andersen is set to succeed Jeff Gravenhorst, who will be stepping down after 10 years in the top job.

United Capital acquires Saltire FM

The Scottish investment group has added the Glasgow-based hard services provider to its interests in the FM sector.

Samsic calls for greater user engagement

The cleaning services provider is rolling out a programme enabling users to participate in real-time environment hygiene control in the post-Covid workplace.

Happy World FM Day!

Today marks the annual global celebration of facilities management and facilities managers, especially appropriate at this point this year.

Covid-19: news, information and resources

Today sees the launch of a dedicated page on i-FM pulling together all of our pandemic reporting, together with links to resources, for easy access.

Catering offer responds to post-lockdown needs

Grazing Catering has announced the launch of Desk Dine, a new service designed specifically to meet post-lockdown physical distancing guidelines.

Polyteck unveils deep cleaning division

The facilities services provider has launched a new deep cleaning and sanitation division for residential and commercial properties.

ABM UK offers enhanced cleaning service

ABM has developed a comprehensive programme of services designed to help businesses re-open in the wake of Covid-19.

ISS sees solid organic growth for first quarter

The facilities services group reports that, despite pandemic impacts, revenue increased by 2.4% year-over-year in Q1 2020. 

EMEA outsourcing up 4% in Q1

Ahh, the good old days. New research has found that the annual value of outsourcing deals in the Europe, Middle East and Africa region rose almost 4% in the first quarter of 2020.

Churchill launches swab testing service

The soft services provider has developed a Covid-19 swab testing service to help organisations safely manage buildings and protect occupants pre- and post-lockdown.

Vacherin exceeds predictions: turnover up 14%

Here's some good news. The London catering specialist has turned in a set of strong results for its final full year as an independent.

IFMA tackles the pandemic

The International Facility Management Association has been working around the clock, it reports, to provide timely, topical resources for FMs facing the challenges posed by the coronavirus outbreak.

More than half of business closed at Compass

Compass Group said in a trading update late last week that 55% of its operations had been closed as a result of covid-19 lockdown policies.

Ecocleen targeting franchise network expansion

The contract cleaning group is creating new franchise opportunities within the UK following a record year in 2019, which saw the company grow by over a third.

Mitie launches thermal imaging service

Mitie Security is helping businesses in the battle against the spread of coronavirus with the launch of a new suite of fever-screening solutions.

Incentive FM partners with the police

Incentive FM has become nationally accredited on the Community Safety Accreditation Scheme.

MRI Software buys social housing specialist

The real estate software solutions company is set to acquire Castleton Technology Plc, a provider of specialist software and services to the social housing sector.

Teacrate demand surges

Crate-rental provider PHS Teacrate says it is operating at full capacity to meet demand driven by the coronavirus pandemic.

Investor's acquisition pipeline climbs

One commercial side-effect of the covid-19 pandemic appears to be growing numbers of business owners looking for an exit strategy.

Sodexo: "better than expected" first half

The support services group has reported revenues up almost 6% for the first six months of its 2020 financial year. Operating profit was up 7%.

Sodexo teams mobilised to support NHS

Sodexo has confirmed its support for all its employees and continues to redeploy teams to support the NHS during the covid-19 outbreak.

PHS launches coronavirus taskforce

Hygiene services firm PHS Group has launched an emergency-response cleaning service for organisations affected by covid-19.

Caterer opens emergency response kitchen

In March London caterer Fooditude closed down its production kitchen, only to re-open it at the beginning of April with a new purpose.

Client expectations drive corporate sector FM

Facilities management outsourcing in the corporate sector accounted for 61% of overall UK FM market value in 2019, up from 58% in 2015.

Allerdale takes waste services in-house

The borough council has created its own company, which is already on the job providing waste and recycling services.

Vinci supporting the NHS

VINCI Construction UK has teams of employees working in eleven healthcare sites across the North West, Midlands and the South East and is working with the same number of NHS Trusts in support of the fight against covid-19.

Serco withdraws 2020 guidance

The services-to-government group has become the latest business to declare trading conditions too uncertain to allow any confidence in near-term performance.

Landscaping industry asks for help

Three major plants and landscaping bodies are pressing their case with the government for a rescue package for the industry.

Contractors on-site for Glasgow hospital

Balfour Beatty has been appointed as principal contractor for the transformation of Glasgow's Scottish Event Campus into a new temporary facility for NHS Scotland.

NHSPS brings hard FM in-house

NHS Property Services has made the decision to take direct control of the delivery of most hard FM services.

ENGIE withdraws 2020 guidance

The international energy and services group is the latest to update on the impacts of covid-19 on business. 

Unexpected delay in Barnsley

The coronavirus epidemic has produced a wide range of impacts on companies and contracts, including a three-month delay in change in Barnsley.

Sodexo unveils employee relief programme

The services group has launched a €30m programme to assist employees impacted by the covid-19 pandemic.

BESA: NHS key services survey

The Building Engineering Services Association is conducting a survey to identify firms across the sector capable of providing vital service and maintenance for the NHS at short notice.

Platinum offers building monitoring

Platinum Facilities is making its remote building monitoring solution available to organisations in London and the South East as building closures increase due to the coronavirus pandemic.

Kier updates on covid-19

The construction and services group says that trading from the beginning of the year is in line with expectations but it is moving forward with changes in the face of continuing uncertainties.

Compass moves to support frontline employees

The catering and support services group has announced new measures to recognise the exceptional efforts of its people and to support its communities during the current crisis.

Mitie updates on covid-19

Restricting its view to current impacts only, the outsourcing group says it is seeing a mixed picture but at the same time looking at some longer term preparations.

Cabinet Office asks outsourcers to work together

Outsourcing groups have been asked to share staff resources to ensure the delivery of public sector contracts, according to reports.

ExcluSec offers free key holding service

The soft services provider, headquartered in Bolton, has launched an offer to supports its local business community during these difficult times.

ISS updates on covid-19 impact

The facilities services group reports that the rapid escalation of containment measures this month is having a negative revenue and operating profit impact.

BSIA questions security officers' status

The British Security Industry Association is calling on the government to clarify the status of its members in the face of possible lockdowns and the impending closure of UK schools.

Coronavirus: building engineers fear impact

Over nine in 10 building engineering services businesses say they are concerned or very concerned about the impact of coronavirus on their business over the next six months.

Sodexo: performance remains on target for now

The services group says that its H1 2020 figures are expected to be in line with guidance but it is keeping a close eye on coronavirus impacts.

Churchill brings in new investor

The facilities services provider has struck a deal with ESO Capital Partners to become a minority investor in the business.

Compass counts the cost of coronavirus

The services group is warning that operating profit in the second half of the year will be significantly lower than expected.

Robinsons secures place on York framework

The Harrogate-headquartered hard services specialist has been awarded a place on the University of York's property maintenance framework.

G4S, in transition, delivers mixed results

The security services group has reported an uplift in revenue but matched it with a slump into loss for the 12 months of 2019.

Buyers eye Capita divisions

Private equity investors are reported to be looking at several businesses that the outsourcing group now deems non-core.

Facilities Event postponed

The annual NEC event will be held in September, as it becomes the latest item on the FM calendar to be derailed by concerns around the coronavirus.

Samsic names new management team

Following its rebrand earlier this year and a review of its UK operations, the business is settling down with a new focus.

WeWork sells FM platform

Recent months have seen a substantial makeover at the flex space provider, with numerous personnel changes and the disposal of multiple assets.

'Decisive action' sees Kier stemming the slide

First-half results show the construction and services grow pushing up operating profit even as revenue fell.

Extentia Group in administration

Cashflow issues have led to the collapse of the would-be one-stop-shop for property services.

New investment backing for Cordant

Twenty 20 Capital has made a "significant" investment in facilities management and recruitment group Cordant, as it looks to expand its presence across the recruitment sector in particular.

BCC doubles down on staff shortage warning

The British Cleaning Council has warned that new immigration rules proposed for next year will cause "a severe shortage of staff" in the cleaning and tourism industries in and around London.

IWG reports strong growth

The flex space market is a good one: IWG plc, parent to Regus and a handful of other brands, has posted record results for 2019.

Sodexo extends services at Army HQ

Sodexo has opened its first Crussh outlet at a military site at the Army Headquarters in Andover.

CBRE expands in Spain

CBRE has extended its FM presence in the country with the acquisition of a Barcelona-headquartered project and facilities management company.

CH&CO acquires Vacherin

In its latest move, the rapidly growing caterer has brought London specialist Vacherin into the group.

ISS reports strong organic growth

Full-year results for 2019 show organic growth of 7.1%, close to double the previous year, with the second half rising to 8.1%.

Serco reaches "escape velocity"

The support services group has reported a significant uplift across key measures for 2019.

VORSOR Facilities Services launches

The recruitment group Acorn has formalised its involvement in the delivery of facilities services with the launch of a specialist division.

OCS refreshes its brand

To mark its 120-year anniversary OCS has launched 'Partnership Made Personal', a new brand promise aiming to encompass the group's values.

Place lands framework place

Property services provider Place Partnership has secured positions on two regional lots, creating opportunities for the business to further expand its asset and estate management services.

BCC "worried" about immigration rules

The British Cleaning Council is warning about the "huge" possible impact of government proposals for a new, restrictive immigration system from 2021.

Barclays abandons tracking software

The financial services group is scrapping a system that tracked employees in the office, measuring the effectiveness of their desk-time.

Vinci Facilities sees revenues of £300m

The FM provider is reporting sustained growth through 2019 with revenues of around £300m for the full year.

Polyteck launches water services business

The facilities services provider has announced the launch of Pristine Water Services, a new brand offering water treatment services.

ENGIE secures place on CCS framework

ENGIE has been named as a supplier on Lot 6 of the new Crown Commercial Service RM6017 Postal Goods, Services and Solutions framework.

Ferrovial starts services division sales

The Spanish construction and infrastructure group has reached an agreement to sell Broadspectrum, its Australian services subsidiary.

Reconomy acquires ACM Environmental

The waste management and recycling services provider has started 2020 with the same ambitions that marked 2019.

Jenny Mann, FM trainer and advocate

Jenny Mann, joint founder of Quadrilect, one of the first dedicated training providers in the sector, passed away on 5 February.

CH&CO restructures for growth

The independent catering and hospitality business has announced an operational restructure, including a series of senior-level promotions.

All change at Kier Facilities

The latest published accounts show the scale of change that has been underway over the past year as the group anticipates the sale of this division.

Arcus charts independent future

The facilities management company has secured new investment that sees it gain independence from co-owner Sainsbury's.

Tivoli plans £5m investment

The landscape services group plans to invest in new machinery, systems and fleet over the next six months.

Prisons: contracting out services has failed

That's the top-line conclusion of a damning report published late last week by the National Audit Office, the parliamentary spending watchdog.

Principle aims to "lead the way" on sustainability

Principle Cleaning Services has declared a new objective: to become the most sustainable cleaning company in the UK.

Incentive sells Lynx business

Bidvest Noonan has acquired the security-only contracts held by Incentive FM Group's Lynx division.

Tudor grows with Welsh buy

Tudor Group, the Manchester-based cleaning services business, has extended its reach with the acquisition of Welsh company AQS.

London Trust to take services in-house

Imperial College Healthcare NHS Trust has dropped plans to renew its outsourcing contract and will take porters, cleaners and catering staff into direct employment from April.

FCO contract staff to strike

February sees staff on Interserve's contract at the Foreign and Commonwealth Office ready to launch one month's strike action in a simmering dispute over union recognition.

2019: a good year for outsourcing

The value of outsourcing contracts of all types rose 10% in the EMEA region in 2019 as businesses sought to counter economic uncertainty by reducing costs and investing in new solutions.

Mitie broadly positive at 9-month mark

The FM group is reporting total revenue growth of about 6% for the first nine months of its fiscal year, with organic growth flat for the period.

Mitie supports Aon for security accreditation

Mitie Security has assisted its client in achieving the 'Secured Environments' accreditation for its global HQ in London, only the second organisation in the City of London to achieve this status.

Wates business sets growth target

Wates Property Services, the group's FM and social housing division, has started the new year with the ambitious target of achieving annual turnover of £500m by 2024.

The cost of Carillion's collapse

The National Audit Office has published the findings of its investigation into two PFI hospitals that Carillion was building at the time it failed in January 2018.

CBRE buys Italian FM company

The CBRE Group has confirmed its acquisition of Coveri, a leading facilities management and technical engineering services company based in Milan.

Pareto sees turnover up 55%

The facilities and engineering services provider has reported annual turnover of £14.1m, up for the fifth consecutive year.

Carillion report now due next summer

Describing the scale and complexity of the investigation as "exceptional", the Financial Reporting Council says its first-stage report will be ready six months later than expected.

Innovise joins forces with US-based TEAM Software

Innovise, the UK-based technology leader specialising in software for guarding, cleaning and facilities management businesses, has been acquired by TEAM Software.

Ground Control builds position in gritting market

The Essex-headquartered external maintenance and landscaping provider has cemented its position as the country's biggest private gritting and winter maintenance company with the acquisition of JW Crowther & Son, known as The Gritting Company.

Wilson James launches risk advisory services

The security services specialist has announced the introduction of a new business division, specifically designed to help customers improve risk and threat management.

McGill backer looking for FM acquisitions

Graeme Carling has re-launched his investment company, United Capital, with an ambitious plan to grow rapidly within the sector.

Amulet unveils new control hub

Churchill Group's specialist security solutions provider has relocated and enhanced its core security control hub.

Samsic rebrands UK operations

The Coventry-based building support services contractor Regent Samsic is to rebrand as Samsic UK.

It's Veganuary at Sodexo

Sodexo is lending its support to healthy-eating resolutions, giving customers a helping hand by encouraging the uptake of plant-based meals.

UK public procurement up 17% in 2019

Over 2000 buyers awarded more than 45,000 contracts adding up to £93bn in total value, according to public sector specialists Tussell.

Imtech: Breathe in

The hard services specialist has acquired public sector energy performance contractor Breathe.

2019: the year in review

Our annual round-up of the key events in UK facilities management over the past 12 months is online now.

Kingdom acquires CSW Security

The Dumfries-based business, only two years old, specialises in rapid-deployment mobile security services including portable CCTV systems.

Securitas sets out plan to double business

The Stockholm-headquartered security services group has declared a new ambition: to double in size by 2023.

NG Bailey buys power engineering business

The independent engineering, IT and facilities services group has completed the acquisition of Schneider Electric's Substation Engineering Services division, a provider of power engineering and facilities solutions.

Positive Serco flags good results

In a trading update highlighting full-year performance the group talks of strong revenue growth and a solid uplift in profit.

Polyteck restructures 

The services group has unveiled a new business structure, moving operations into two new divisions: maintenance and specialist services, and property development.

Fisher named acting CEO at Amey

Amanda Fisher moves up from her current role as managing director of the group's Facilities Management, Defence and Justice business.

Arcus teams up with Aston University

Arcus FM has announced a new collaboration on a Knowledge Transfer Partnership that will bring science to apply on the goal of enhanced business efficiency.

More on the Clugston administration

KPMG's restructuring teams have been appointed administrators to Clugston Group Limited and Clugston Construction Limited, and separately to Clugston Services Limited.

Clugston calls in administrators

The Scunthorpe-based construction and services group called in KPMG late last week, as at least some businesses within the group were unable to continue trading.

Amey moves towards break-up

Preparations are underway for the sale of two major divisions, according to reports.

Knight Frank unveils flexible workspace offer

It's beginning to look like the corporate property advisors' must-have. The list of firms offering a flexible space service seems to growth monthly.

Workplace Futures: setting the agenda for FM

The bad news is that early-bird rates for February's conference are closing imminently. The good news is that all speakers are now confirmed for what will be a very strong programme.

ESA joins BCC

The trade body representing the UK's resource and waste management industry has joined the British Cleaning Council.

Annual market insight report online now

i-FM has published its latest Trends & Opportunities Report, providing a unique look at major events in the marketplace over the past year, their impact on the industry and how they, and events in the wider environment, are shaping FM for the future.

Compass reports strong growth

The group saw full-year revenue up 8.8% with organic growth of 6.4%, well above target.

Pareto takes Wing

Pareto FM has won a TFM contract at the UK headquarters of The Wing in Great Portland Street, London.

Bradford deal for Homes for Students

The student accommodation specialist has been appointed as the University of Bradford's preferred services provider for The Green, a 1026-bed, purpose-built building.

WeWork outsources FM to JLL

As the troubled workspace provider moves to cut costs and enhance efficiency it has appointed JLL to take charge of the delivery of facilities services in the US and Canada.

Bradford drops FM company plan

Bradford Teaching Hospitals NHS Foundation Trust has abandoned plans to move its facilities services operations into a separate, wholly owned company.

Mitie sees first half revenue up over 10%

The VSG acquisition provided a substantial boost over organic revenue growth of about 2%.

Hundreds strike at UCL

An estimated four hundred workers, students and supporters took part in Tuesday's action, said to be the biggest strike of outsourced workers in higher education history. 

Environmental sector launches emissions pledge

Environmental experts have launched Pledge to Net Zero, the first industry commitment in the UK requiring science-based targets from its signatories to tackle greenhouse gas emissions within their organisations.

Interserve restructures; CEO set to depart

Following a strategic review, the group is to shift governance and leadership responsibilities to its three divisions in a change that also sees the CEO position eliminated.

Kier stable amidst board changes

The construction and services group reported in a pre-AGM update last week that it is trading in line with board expectations. It also confirmed a number of changes at board level.

Speakers confirmed for Workplace Futures

The first big industry event of 2020, the annual Workplace Futures conference, will take on one of the newest and biggest challenges for facilities management: wellness, and all that this means for future FM strategy and practice.

Liquidator finds £500m for Carillion creditors

The Insolvency Service has recovered £510m as all the strands of the collapsed contractor are wound up.

UK contract catering headed for £12bn

Given a "supportive trading environment", total turnover in the sector could top £12bn by 2022.

Bolton to focus on local suppliers

The council has introduced policies designed to target SMEs for the delivery of facilities management, construction and support services across its estate.

Good full-year results for Sodexo

The group saw revenue grow by 7.6% for the year ending 31 August. Organic growth was 3.6%, ahead of published guidance.

ISS reports strong organic growth

In a trading statement covering the first nine months of 2019, the facilities services group says revenue was up by over 6%.

Wates lands framework place

Wates Living Space has been appointed to the South East Consortium internal & external building works framework.

North Yorks grows service company

More news from the public sector service provider market as North Yorkshire Education Service grows through acquisition.

Service costs set to continue to climb

No surprise there, but new projections from RICS lay out the scale of what FMs can expect over the next five years.

Catering to the next generation

A new report flags up five areas where changing workplace demography means new demands and expectations for caterers.

Apleona to be sold: reports

Sources have told Reuters that Swedish investment group EQT will be looking at selling its facilities management business early next year.

University estates: the challenges ahead

The annual Estates Management Report from the university community's professional body identifies a series of issues that might be keeping some estates directors awake at night.

Caution hits EMEA outsourcing

The annual value of Europe's managed services contracts dropped by more than €900m in the third quarter amid worries over Brexit, recession, trade and tariffs.

The catering industry and social enterprise

The foodservice sector needs to do more to showcase the commercial value social enterprises can bring to workplace clients, according to a roundtable organised by Bartlett Mitchell.

Whatever happened to Emprise?

Remember them? The cleaning and security services supplier that went into administration almost two years ago? Now we know a little more.

Atalian Servest sells landscaping business

The French facilities services provider has signed a deal to sell its landscaping division to investors.

Kingdom builds recruitment services

The facilities services group has extended the reach of its recruitment offer with a third buy.

Council names in-house delivery as default choice

In what it calls "a significant shift in approach", the London Borough of Haringey has adopted a new policy making direct delivery of council services the preferred option.

Ecocleen buys to expand

The group has completed the acquisition of Regency Cleaning Services, a family-owned business based in Henley-on-Thames, in a deal worth up to £2.5m.

Trust takes 600 back in-house

Last week the University Hospitals Plymouth NHS Trust welcomed more than 600 staff back into direct employment.

Axis scores ServiceMark accreditation

Axis Group has achieved a sector first: accreditation by the Institute of Customer Service following a major initiative to put service at the forefront of its cleaning, security and reception businesses.

Norwich to take services back in-house

Following lengthy discussion, Norwich City Council is moving to break up its joint venture with Norse Group.

More cooks for caterer CH&CO

The independent catering group has added Company of Cooks to its stable, just a few weeks after acquiring Mitie's catering business.

Committees seek update on Carillion investigations

The chairs of the parliamentary Work and Pensions and Business, Energy & Industrial Strategy committees have requested progress reports from the Insolvency Service and the Financial Reporting Council.

SMC completes major ARC upgrade

Security Monitoring Centres Limited has completed the refurbishment and re-fit of its Nottingham-based alarm receiving centre.

Abbate named CEO at Macro

Mace Group has made a number of changes to its senior leadership team including the creation of four new chief executive officer roles.

Macro reports 20% jump in turnover

Organic growth and strong client retention have pushed full-year turnover up to £144m, says the FM services provider.

Kier plunges into the red

Following a "difficult year" the construction and services group has reported a £245m loss for the 12 months through June 2019.

Whitehall's Strategic Suppliers: new insights

Tussell, the public sector procurement advisor, reports that central government's 'Strategic Suppliers' will be earning £10bn over the 2018/19 contract year.

Sodexo introduces new Public Service Pledge

Sodexo has published the third edition of its unique set of strategic and ethical commitments to its customers, employees and the communities in which it operates. 

Grazing acquires Purple Grape

Grazing, the workplace and venue food company, has announced the acquisition of Purple Grape Catering as part of a move to strengthen its offer to businesses across London.

Magenta reveals big changes

The communications agency specialising in the built environment sector is opening an office in North America. At the same time, Jo Sutherland is promoted to UK MD.

Atalian Servest reports strong H1 growth

The Paris-headquartered facilities services business cites "an inflection in the group's performance" as revenue and profit show double-digit growth.

Carillion effects linger on

The collapse of Carillion in January last year was a landmark event for UK facilities management and the wider outsourcing sector. Twenty months later the reverberations are still being felt.

Empiric praises benefit of bringing FM in-house

The provision and management of student accommodation has been a growth industry in recent years. Not surprisingly it is competitive, too, and one company has brought services in-house to boost its performance.

JLL becomes major Archibus player

The argument that technology is the future of both property and facilities management just got stronger, as the real estate advisory firm becomes the largest licensed Archibus provider in Australia.

Bradford backs off on wholly-owned plan

Bradford Teaching Hospitals NHS Foundation Trust had planned to launch its in-house facilities management company in the autumn, but following a serious clash with a trade union that target date has been dropped.

Westgrove on the rise

The Warrington-based facilities services company says it has secured a

Mitie sells catering business

Mitie has announced it has entered into an agreement to sell its catering and hospitality business to CH&CO for up to £85m in cash. 


Features - Search found 67 features

World FM Day 2020: reports from the frontline

People in FM hold all kinds of roles in all kinds of situations, working these days under considerable pressure. It is inspirational to hear what they do and how. We asked a whole selection to tell us about themselves in their own words.

Councils are doing it for themselves

Cornwall Council was an early adopter in setting up a wholly-owned FM operation; and Cormac is now winning third-party business. Fiona Perrin reports on the model.

9 megatrends that every FM provider should know

Economic growth, globalisation, technological development... here are a just some of the megatrends that are shaping the future of FM, analysed by the experts at ISS.

Smaller players with big ambitions

The latest in a series of i-FM features identifying some of the smaller, but growing players in UK FM.

Building innovation on international expertise

Phil Smith offers some advice on moving into, and benefiting from, international partnerships in a fast-changing FM sector.

Small, medium and enterprising

We hear a lot about the big organisations in UK FM. But who are the rising stars and what makes them successful? Fiona Perrin talked to four of the challengers.

Smart technology leads the way for cleaning

In the right environment, complete robotic cleaning could only be a year or two away. Alex Blake looks at the ways smart technology is changing the cleaning industry and calls for benchmarked standards on how it's being used.

Living wills are coming in facilities management

So embrace them now to get ahead of the game, say Derrick Tate and Farah Abou.

Securing the future

Consumer electronics have changed people's expectations and that change is filtering down to slower placed, traditional sectors such as security. So, what should you expect from the security industry asks Derek McLean.

Specialist services: medical equipment safety testing

Bouygues Energies & Services doesn't just look after buildings and the people who work in them. The company has developed some surprising specialisations, too. Simon Hayman turns the spotlight on one of these.

The changing role of FM in universities

Facilities management has become a critical factor for students when choosing their university. We talked to the experts at Bouygues E&S about this.

Can FM be disrupted?

Simon Iatrou examines how the gig economy and new technologies may soon revolutionise FM and other built environment disciplines.

Finding your voice

Simon Iatrou talks to Nicola Lovett, CEO of ENGIE Services, about how her organisation is adapting to the changing landscape of support services.

BIFM: a long and winding road

The latest in our occasional history series looks at the path of the British Institute of Facilities Management, definitely a case of moving forward though with a fair few potholes and switchbacks along the way.

The i-FM News Review 2017

As always in UK FM, it's been a busy year. It has also been a year notable for its mixed messages, with many service providers reporting growth but a significant number of others, including some of the biggest in the business, reporting problems.

Next Gen CCS Framework: an FM opportunity

As the market prepares itself for the government's next-gen FM CCS framework, Baskar Sundaram helps providers ascertain if the framework is the way forward for them.

Creating Incentives

i-FM looks back through the archives to explore the story behind Incentive FM and its leader Jeremy Waud, one of the FM sector’s most enduring figures.

Bidding in the public sector

Looking for public sector contracts? Nicola Bramwell explores some of the common pitfalls for bidders and offers advice on ways to avoid them.

Apleona: tracking the path from cleaning to FM

Apleona appeared on the UK FM scene in mid 2017. Who is this company with the unusual name and where did they come from?

A quick catch-up with Guy Tucker

In October 2014, i-FM met up with Guy Tucker, Head of Business Development at Arthur McKay, as the Scottish-based hard services specialist was eyeing expansion south of the border.

Sleeping Giant Awakes

Saudi Arabia has the potential to be far and away the largest FM market in the Gulf region. Trends in both the private and public sectors suggest that it is now poised to realise that potential and shed its historic low-cost, low-quality image.

The Success of Trade Shows

Matt Benyon explains why trade shows still have an important role to play in the sales and marketing mix.

The i-FM News Review 2014

The great thing about facilities management is that it is not like waiting for a bus: two or three big stories may occasionally come along together, but almost never are you left standing on the street corner waiting for something interesting to happen.

The Complicated Lineage of SGP

SGP Property & Facilities Management is a fine example of business evolution in the FM marketplace. For all the big names that have always been themselves, there are plenty of others that grew and changed through the busy M&A scene typical of UK FM.

10 Years of Rentokil

Rentokil Initial has been in the news with the £250m sale of its FM business to Interserve, which in a way signals the close of a remarkable and not always comfortable decade of change.

Global FM Makeover

i-FM caught up with Global FM Chairman Duncan Waddell in Australia last week to hear how 'the association for associations' has re-built itself with a clearer focus on goals and outcomes.

A Fresh Look at PHS

The support services group PHS is what you might call 'a solid little business'. And you’d be right: it has been solid, safe, maybe even unexciting; but it is not so little and it does have some new ideas for growth.

The i-FM News Review 2012

Another post-recessionary year, widely summed up by industry observers and financial directors alike with the phrase 'challenging market conditions'.

Middle East Success Story

After Macro International's fifth win of the FM Consultancy of the Year Award in the UAE, Jessica Jarlvi talks to MD Bill Heath.

Joining Forces

In an industry often accused of lacking differentiation, SGP is a company that seems to know exactly what it is about; and it appears to be making a success of it.

Ready for Action

In the three years since Neil Murray's appointment to run Sodexo's corporate FM division, that business has consciously avoided the spotlight. But things have changed now. Why?

Growth Strategy

Maybe it's fate. Highly regarded M&E specialist Norland Managed Services is making a strong move into integrated service delivery. That name choice of 15 years ago looks prescient indeed.

Dealing Direct

The future lies in the hands of service providers who can self-deliver at agreed quality and cost levels, consistently and with a bit of creativity. That's the view from Rob Legge, CEO of Servest.

A Short Shelf Life for Trade Magazines

There's a slow but steady revolution underway in the publishing industry. No one’s quite sure of the timing, but the direction is clear: the internet has changed the rules fundamentally.

i-FM News Review 2010

Despite the lingering effects of recession, this was an eventful year for UK facilities management.

Going for Growth the SGP Way

SGP's decision to buy a series of contracts from the collapsed Jarvis group looked to some like a bold and opportunistic move. Was it?

Reinventing OCS

Martin Gammon said he would wake the 'sleeping giant' when he was named MD for the group's UK business a year ago. Has he delivered?

Small is Beautiful

For a small company to win one PFM award is impressive but not so unusual. Scooping two is remarkable.

Born Again

Amey's FM business has been a bit of a dark horse over the past couple of years. That may change as the Built Environment division reaches a new level of maturity.

The ISS Way

Andrew Price explains why one of the biggest service companies in the world is really quite a simple business.

Winds of Change

When Paul Yearley declared two years ago that we were on the brink of a flood of new international FM deals, people stopped and listened.

Evolution at Work

Most business ideas dreamed up in a pub over a few drinks go no further than the lounge bar – and the world is probably a better place for it.

i-FM News Review 2009

In an industry known for the pace of change, this was a relatively quiet year. Recession held a tight grip but was defied by big contract wins, a few important deals and some interesting moves.

Joined-up Problem Solving

Noel Clancy has been on FM's fast-track growth and development path more than once: first at Integral, then Stiell and finally Alfred McAlpine.

Thinking Big

CBRE is the largest commercial property advisor in the world - and it loves FM. Over the past 18 months, it has doubled the size of its business in this sector.

Parallel Lives

Iain Murray currently has at least two careers and seems to be enjoying that situation immensely. Elliott Chase reports on a wide-ranging conversation.

Right Man, Right Time

Understanding what's happening in our recession-hit markets is no simple matter. Elliott Chase talks to Jamie Reynolds of GSH.

Positive Move

Where does FM provider Europa go from here? Elliott Chase talks with Chief Exec Greig Brown.

SGP - Finding a Place in the Market

Elliott Chase writes: Now sitting comfortably in the middle rankings of the i-FM Top 50, SGP Property & Facilities Management has one of the more interesting histories in the brief and sometimes colourful annals of UK FM.

Betting on a Dark Horse

Elliott Chase writes: Interserve - industrial heritage, mainly hard services, public sector bias. And, oh yeah, they're the ones that bought MacLellan Ð so lots of blue-collar services for the retail sector, tooÉ.right? Well, not entirely.

New Advocate for the Cause

Elliott Chase writes: If there is one common lament in facilities management, it must be this: the industry's 'recognition factor' is too low; what FMs do is not widely understood and the value they can bring is not fully appreciated.

i-FM News Review 2008

Elliott Chase writes: The credit crunch was just a few months old as 2008 dawned. At first, it seemed like an obscure concept that only City financiers would have to think about. Later, we realised there was no escape, as things went from bad to worse.

Report from Dubai

Elliott Chase writes: If you haven't been to 'the investor's playground', you should go. If you have, you should go back periodically to check on progress. Dubai is a world-class experiment in commercial, environmental and cultural development.

Compete to Win

Lucy Jeynes writes: As the construction of facilities for London 2012 begins, service providers of all sizes have the opportunity to bid for the business opportunities that arise.

Making Things Happen

Elliott Chase talks with Don Kenny, MD at Carillion Business Services and a key change-maker in UK FM.

The Credit Crunch and the FM Sector

James Stander offers an expert view on what market turmoil means for merger and acquisitions activity in FM.

World Traveller

Elliott Chase writes: We hear a lot about cross-border deals in global markets these days. SMI, the facilities services business set up specifically to play in this field, is proving the scale of the opportunity with its record of 70% annual growth.

How Big is FM?

Qi Moss examines why market researchers vary by £billions in their estimates of the size of the FM sector and suggests new ways of looking at the industry to arrive at a more accurate calculation.

Raising FM's Game

Elliott Chase talks with Mark Purnell, managing director of Intelligent Property Group, about opportunities in the marketplace and plans for growth.

Making Integration Work

Elliott Chase talks with Mark Rogers about why the integrated facilities services concept hasn't lived up to its promise and what Johnson Workplace Management is doing about it.

Building Bridges

Elliott Chase talks with Keith Martin of property adviser Donaldsons about their new joint venture with ISS Coflex - a move that could foster a revolution in property services.

Carving Out a Market

Elliott Chase writes: One clear theme in the brief history of facilities management in the UK is the decline of the freestanding management specialist.

PFM Interview

Jane Fenwick talks to Alfred McAlpine Business Services MD Craig McGilvray about recent successes and future prospects.

Playing by the rules?

Corporate governance is making headlines and sustainability is also moving up the agenda. In a special report i-FM looks at how the FM sector measures up. By Richard Byatt with additional research by Fiona Perrin and Elliott Chase.

Team players aiming for the premier league

In a couple of months Carillion Services will have its new senior management team in place. Richard Byatt spoke to Don Kenny and Oliver Jones, the two men leading Carillion's bid to become one of a select group of support services providers.

Taking the wheel in rough seas

Adrian Ringrose becomes chief executive of Interserve in July. Richard Byatt spoke to him about opportunities, threats and his personal ambitions for the business he will lead.

Alan Soper interview

Alan Soper, managing director of EMCOR Facilities Services talks to Jane Fenwick about how the company's strong technical skills base is leading it into new sectors.


Comments - Search found 9 comments

Survival of the fittest

The only thing that is constant is change: perhaps a fair observation for the wider facilities management and contract service industry in 2019. So what are the main influencers and disruptors of the moment?

FM outsourcing: a bigger role for SMEs?

Active Workplace Solutions worked with online facilities management resource and insights provider i-FM to survey FM practitioners on the key issues, needs and opportunities they face today. The research provided some interesting insights.

Talking the industry up

I think it’s very easy to talk down the FM industry right now; but more than ever I am seeing a real movement behind positive change and some urgency in creating a conversation that elevates the perception of the value of what FM does.

What's the point of marketing in FM?

In these uncertain times, how can CEOs and managing directors hope to deliver shareholder value, drive long-term profitability and create stability for their businesses?

The demise of Carillion and what it means

Even before there was a Carillion, stretching back into the days of its Tarmac predecessors, this business was a pioneer of the facilities management industry. Now that it has crashed so spectacularly what should we take away from this sorry situation?

What's in a name?

So now we know. Building Futures Group is the name of the combined organisation that brings together the FMA, the CSSA and Asset Skills.

Where is everybody?

If you look at the latest i-FM Top 50 list there are few surprises at the top end with companies like ISS, Carillion, Interserve and Rentokil getting bigger and bigger.

No sector can afford to think it's better than another

As the post-Olympics row about public sector outsourcing simmers on, Sodexo's Phil Hooper calls for balanced thinking.

Safe to Hope?

If anybody is clear about what is happening in the economy, please raise your hand.