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The Birmingham-based support services business responds to client demand and its own growth plans.
The new partnership focuses on fighting hunger and food waste.
Additional backing will support the next phase of development for the technical inspection and maintenance services group.
The FM business has opened an office in Dublin in pursuit of continued growth.
A month after its own launch the business has already made its third acquisition.
The acquisitive FM company has added the Tudor Group to its family of businesses.
The Glasgow-headquartered hard services group has announced it is firmly on the acquisition trail.
The Crown Commercial Service Healthcare Soft Facilities Management Framework agreement runs for three years with an option to extend for one more.
Workplace analytics sector continues to consolidate as software group buys solutions provider.
Health and care leaders are calling for the next government to boost investment to repair and update dilapidated buildings.
Two industry bodies and a university are set to explore innovation in the UK cleaning sector.
The government services specialist is reporting another year of growth in revenue and profit.
Another buy for the acquisitive grounds group strengthens its operations north of the border.
The facilities services group has increased its activity in recruitment with the latest acquisition.
A newly created decision-making group will drive the strategy and vision of the business.
The group is on the way to realising its full potential, says CEO.
The Sodexo procurement solutions business has been named to a key public sector agreement.
A six-episode series will look at the transformation of FM as it adapts to new customer demands and new ways of working.
The agreement covers planned and responsive installation, servicing, repairs and maintenance works.
OCS has been awarded a place on the Crown Commercial Service framework for RM6331 Healthcare Soft Facilities Management Services.
North East Lincolnshire Council will move to a new model as its outsourcing contract comes to a close.
Nurture Group has bought the Birmingham-based Midland Pest Control Ltd, strengthening its presence across the region.
Kent-headquartered integrated property services provider attracts new investment from Key Capital Partners.
The new technology platform will revolutionise the way public sector clients manage their workplaces, they say.
The Compass Group is reporting double-digit organic growth for Q1 FY24.
RecoTek, opened in Bucharest, is the next step in its growth strategy, says the circular economy specialist.
A $1bn deal will see the US-headquartered specialist join the property services group.
The British Council for Offices hopes its new agenda will guide and inspire the office sector amid disruption.
Demand for data, storage and the development of AI are driving the need for more sites and more energy.
Andrew Lunt is named as the new division’s managing director.
We are aware again this year that ‘delegate lists’ are being offered for sale. This is a scam.
Initiative comes as part of wider industry and government efforts to raise the bar on individual competence.
The ambitious East Lothian-headquartered company has further extended its footprint in England.
The group’s third quarter report shows a 14% year on year jump.
Into the busy and diverse FM marketplace comes a new London-headquartered service provider.
Construction and facilities management company is one of the 70 suppliers for Fusion21’s Building Improvements Framework.
The UK’s largest food and support services business has agreed to acquire the growing independent, subject to regulatory approval.
Mobiess Ltd is the group’s second acquisition announced this month.
Annual report cites support for patients, prioritisation of customer care and drive for sustainable services.
Bolton Council is set to reclaim facilities and estates services when its current outsourcing contract ends.
The property and FM group's latest acquisition will boost its project management and consulting services.
With the integration process underway for some months, January marks a rebrand for Bouygues Energies & Services in the UK.
Sodexo is reporting another year-on-year increase in the consumption of meat-free meals.
The growth and consolidation trend in the compliance sector continues.
The move aims to push responsible resource management up the agenda, with increased professional support.
Commitment to reach net zero greenhouse gas emissions by 2038 has been validated by SBTi.
The real estate experience platform has acquired the Symbiosy portfolio of smart building solutions.
The Glasgow-headquartered hard services group has acquired Automated Control Solutions Holdings and its subsidiaries.
The group is also reporting high single-digit underlying growth in all regions for Q1 FY24.
The London-based security services group has moved to extend its European operations.
A relationship that dates back over 25 years has been extended through the 2023/24 season.
Andrea Kolokasi now chairs the flexible workspace providers group.
The recycling and waste management group closed out 2023 with news that it had bought Luton-based F&R Cawley Ltd.
Building on a relationship launched in 2013, the venue partner says this will further enhance the experience for fans and guests.
Technology consultancy Seriös Group is aiming to treble its workforce following a six-figure investment.
New figures show the cost of running the health service estate, but the big worry is maintenance.
Our annual round-up of the key events in UK facilities management over the past 12 months is online now.
The Leeds-based soft services company has won recognition from multiple organisations during the year.
Good performance in the second half produces better then expected full year results.
Top public sector supply partners have seen a decline in their overall sector revenue of 17% in the past year.
The latest acquisition is Profile Security Services, a top 20 firm with offices across the UK.
The property investment and development group has unveiled a new retail operating model which includes more direct involvement in service delivery.
New sites have been added to the hard FM contracts awarded in 2021.
London-headquartered Danhouse Security says its new hub is designed to help rapidly implement and manage key service functions.
Two senior appointments and new London offices for the services provider.
The RM6280 Postal Services and Solutions Framework provides the public sector with a range of services.
The Compass business is partnering with the community sharing app to redistribute surplus food to local communities.
Worldweaver Training and Development is now a part of the facilities services group.
Private investment group takes a controlling interest to back further growth and development.
Full-year figures post-acquisition show a solid uplift in revenue and a return to profitability.
Interim results show double-digit growth in revenue and operating profit.
The firm has secured a place on the recently announced transport infrastructure framework.
The property services group becomes the latest to roll out artificial intelligence to enhance client and employee outcomes.
NHS Shared Business Services has launched a new agreement designed to help achieve net zero emissions ambitions.
That’s operationally and financially, and it is well positioned for a more focused growth phase.
The data services provider specialising in the built environment aims to help all organisations to harness data “like a large enterprise”.
The Hub showcases a range of cutting-edge technologies being used to drive change.
The Liverpool-based FM services provider says it’s had a good Q3, following a good start to the year.
The hard services provider has been appointed to the Scotland Excel Property Maintenance and Refurbishment Framework.
The Institute is backing the promise to active personnel, veterans and their families that they will be treated fairly.
It's been quite a ride, but now it's come to bankruptcy protection for the flexspace provider.
The specialised water treatment services provider has become the latest business to join the group.
The FM company has announced the acquisition of GBE Converge Group.
Birmingham-based Diamond Facilities Support is reporting a record period for new business.
A management buy-out at Mace Group sees the return of a past name to the FM scene.
In a new trading update the group cites continued strong organic growth and strengthened focus on the execution of the OneISS strategy.
Carlisle Support Services is celebrating a relationship with Tottenham Hotspur that spans more than two decades.
The property services group’s CAFM and IWMS platform is marking a period of record-setting double-digit growth.
The group says its post-Covid momentum is continuing to deliver good results.
Over 460,000 people working for 14,000 employers throughout the country are set for a cost-of-living pay boost.
The London-headquartered security services provider has acquired Secure Empty Property Limited.
The delivered-in office and venue catering specialist has won a series of new contracts.
In its first post-merger move, the group has acquired Surrey-headquartered Accuro.
Covering the period FY25 - FY27, the theme is ‘from facilities management to facilities transformation’.
Auditors penalised for performance prior to the group’s collapse in 2018.
Consultancies and contractors named for a £135m framework to deliver life safety and maintenance for the public sector.
Confidence in its performance leads to increase in FY24 expectation for operating profit.
Cliniwaste is a specialist in treating plastic waste generated by the NHS and pharmaceutical manufacturers.
The Germany-headquartered FM group has acquired a stake in the Irish predictive maintenance business Eastway.
The Sodexo procurement specialist has joined forces with leading hospitality companies to launch a new industry initiative.
The saga rolls on, with former CEO Richard Howson now being disqualified as a director for eight years.
The acquisition of Red Dot Security significantly extends self-delivery capacity.
First Response Group says acquisition of the events and stadia security management firm will fuel growth.
Anabas Welcome is a front-of-house, guest services and lifestyle brand that responds to surging customer demand.
Atlas FM has increased its reach with buys in Scotland and southern England.
SUEZ recycling and recovery UK has acquired Devon Contract Waste, a southwest-based independent recycling and waste management company.
New edition of the ‘maintenance bible’ sets out the technological and legislative developments that will impact FMs, designers and building owners.
Education caterer Alliance in Partnership sets out to reimagine school food and dining rooms.
The North West-based property services company has hit £7.5m in its fifth year, up from £2.5m in its first 12 months.
This summer the business delivered memorable food and hospitality experiences more than 2.6m customers.
The focus is on developing and certifying new induction materials for its Persons with Reduced Mobility team members.
The FM business reports it is now operating in Europe and North America.
Amey has been appointed to agreements that span the rail infrastructure group’s North West & Central regions.
The framework will see public sector bodies procuring contractors for a wide range of projects.
The Bristol-based construction and FM company reorganises in response to growth.
Portering, catering and cleaning services at the hospital have been recognised as NHS exemplars.
The firm has teamed up with a Dutch specialist to bring a new solution to the UK and Ireland.
The FM business has relaunched its brand as it moves into its second decade of operating.
Almost 9 in 10 UK chief security officers anticipate an increase in physical security threats over the next 12 months.
Sodexo Energy & Resources has reworked its offer to provide a best-in-class experience for offshore workers.
The FM services company has extended its operations in Spain with the acquisition of Biservicus Group.
The engineering and services business has been appointed to the £8bn Procure Partnerships National Framework.
Liz Benison, ISS UK&I CEO since 2021, has been appointed chief people & transformation officer at group level.
Royal Surrey County Hospital have been awarded the first NHS Exemplar status for outstanding portering services.
Social enterprise Fusion21 has announced the renewal of its national Building Improvements Framework.
The workplace consultancy is opening its first hub in the country in recognition of India’s status as an economic powerhouse.
JCA Engineering, based in Stevenage, is a critical environment project designer and principal contractor.
The Germany headquartered company has acquired Royston-based JCW Group Limited.
Proposals for an apprenticeship standard for the cleaning and hygiene industry have been approved.
The services provider pledges support for the duration of its latest seven-year contract.
Sales in the second quarter of 2023 finished 18.5% above the same period in 2022, but costs are an issue.
Concern is growing in the building services engineering sector about labour shortages amid a continuing economic squeeze.
New initiative in Wales will introduce students to the building services industry with a view to tackling the skills gap.
Graham Asset Management will install low-carbon heating solutions and improve the fabric of selected Cheshire schools.
The independent catering group has extended its reach with the acquisition of education specialist Pabulum.
The beneficiary will once again be the charity The Hygiene Bank.
Procurement services group Pagabo has confirmed the 47 suppliers appointed to a new £545m framework agreement.
The move adds to its mobile engineering, technology and project delivery strength, Arcus says.
Eric Wright Partnerships has been appointed to a new NHS healthcare planning framework.
Frameworx, the not-for-profit procurement organisation, has announced another round of new frameworks for a range of services.
Against positive results for the first half of the year, the group has announced plans to retain only the key accounts business in France.
The facilities management sector continues to defy a global M&A downturn.
The ambitious sustainable solutions business intends to quadruple its turnover to more than £5bn in 2030.
Half-year results for the public services specialist show figures up on all key measures.
King’s College London has announced the decision to in-source services at two key sites.
It’s water and air this time, following June’s move in the fire sector.
The group is welcoming the former G2 energy team into its business.
The independent catering group has brought onboard another workplace specialist.
Asset management solutions provider BPD Zenith has acquired Peacock Engineering Limited.
Equans has been awarded a gold EcoVadis medal for the second year running.
The Royal Institution of Chartered Surveyors Q2 UK Commercial Property Monitor is reporting a renewed downturn in the market.
Swindon Borough Council will retain Amey for a further year to support its carbon reduction strategy.
Leeds-based job management software provider celebrating its best ever six months for customer acquisition and contract wins.
The facilities management group is reporting good figures for what is traditionally its lowest revenue quarter.
Group revenue was up 15% for the third quarter overall, 17% in Europe.
New system addresses legislative and safety concerns for construction sites and mitigates the multi-million-pound risks of site shutdowns.
Acquisition of Robinson Services and its specialist security business Sword Security boost the group’s position in Northern Ireland.
Since 1 September 2022 WasteWatch has reduced food waste by 43%, the equivalent of 30,249 meals.
The London-based security services provider is pairing a new senior management team with a new purpose.
The cost information advisor sees the market facing restricted budgets as inflation comes down slower than expected and interest rates rise.
Churchill Group’s security services business is marking its fifth birthday with news of a 2023 turnover of £60m.
Without investment, this stock is unlikely to be fit for purpose in terms of meeting the needs of occupiers and complying with MEES legislation.
The acquisition adds complementary cloud-based software-as-a-service workplace management capabilities to the buyer’s existing portfolio.
Richard Adam, the group’s finance director between 2007 and 2016, has been disqualified for 12 and a half years.
Europe’s demand for IT and business services reached an all-time high in the second quarter of 2023.
The circular economy specialist has reported record annual turnover of over £1bn in 2022, more than doubling its 2020 figure.
The Atlas Group cleaning business has secured 11 contract wins in the first half of the year.
Claire Curran, managing director of building services specialists Linaker, has been elected president of the Building Engineering Services Association.
The Nottingham-based construction to services group has collapsed, with most of its 400 employees facing redundancy.
The hard services specialist is currently installing defibrillator units at 154 train stations.
A new report says that commercial landlords could be missing out on a new income source.
The move sees the majority of the technical and energy solution provider’s UK operations adopting the new brand.
A new market report shows costs down with space available up significantly.
A three-way merger will bring more than 1m sqm of commercial space under a single source of management.
Wates has become one of the first members of the National Homes Decarbonisation Group.
The public sector-focused services group has upgraded guidance for the full year following a good H1.
The Compass Group business has opened its first fully frictionless store, at the Defence Academy of the United Kingdom.
And not in a good way, as the entire Standards and Regulation Board resigns.
The two tech platforms are aiming to deliver a unique integrated real estate and facilities management solution.
The community platform for young professionals in FM has launched the premier episode of its new monthly podcast.
A £6.5m injection will support growth plans at MSL Property Care Services Ltd.
The hub provides a base for a key group business, as well as a home for the state-of-the-art Cleaning and Hygiene Centre of Excellence.
FM is a natural home for former members of the armed forces, and the number of service providers pledging support continues to grow.
The Sodexo Stop Hunger Foundation has donated a record amount to FareShare, the food redistribution charity.
Compass Group’s school and education catering company has teamed up with the food aid charity to help tackle hunger.
The circular economy specialist has been on the acquisition trail again.
The multi-disciplinary provider of safety and regulatory compliance services has acquired Alpha Fire Alarms.
The Atlas Group business has secured a position as a supplier on the Crescent Purchasing Consortium framework for cleaning services.
A new partnership brings the guest services specialist together with the workplace technology solutions and services provider.
This new pledge builds on the group’s ongoing commitment to hire, train and upskill immigrants and refugees.
The facilities and asset management services provider has achieved ISO 50001, the international standard for energy management systems.
The hard services specialist has reported a strong start to 2023, driven by new contract wins and extensions.
The launch comes in response to rising energy prices driving businesses to search for solutions to control costs.
Kingdom Services Group has acquired two businesses, bringing more than 750 additional staff into its workforce.
Caterplus, specialist in the care and retirement living sector, will provide services for 13 sites in England and Wales.
The AIM-listed security services group has signed a conditional agreement to sell as it shifts focus to higher margin businesses.
The group continues to haul in new and renewal business, cementing its position as the UK’s biggest FM group by some way.
The Defence infrastructure Organisation‘s recent renewal of the contract sees ESS retain its role as catering services provider.
In the latest move in this busy marketplace, Tivoli has exchanged contracts on a deal that will extend its scale and reach.
The Paris-based workINprogress specialises in workplace strategy and change management services.
The building services group has been added as a supplier on the Crown Commercial Service’s FM and workplace DPS system.
The social housing construction to maintenance services company has signed a definitive agreement with US investment group Apollo.
Contract caterers’ sales in the first quarter of 2023 finished 30% above the same period in 2022.
This strengthens its position in the commercial waste sector as the biggest technology-enabled resource management provider, Reconomy says.
The latest building services industry survey shows the growing impact rising labour shortages are having on businesses in the sector.
The looming spectre of obsolescence has seen a record level of office upgrade projects get underway in the capital.
The Flexible Space Association, the trade body for the flexible workspace industry, has hit the 1000-location mark.
The software powerhouses have announced a strategic partnership with the objective of offering companies an integrated solution for real estate and facilities management.
The FM services provider is extending its security operations with the deployment of a Boston Dynamics Spot unit.
Figures for the year ending September 2022 show a 75% growth in organic turnover to £32m.
Liverpool-based FM and project services company Avrenim is reporting new contract wins totalling more than £3.25m in the first quarter of 2023.
The landscape company has completed the acquisition of Norfolk-based CGM Group in a deal that will strengthen the buyer’s presence in the region.
The Leeds-based service provider has made several senior appointments to help propel continued growth.
First-half results lead to upgraded full-year guidance and commitment to an extended share buyback programme.
The cleaning services company is transferring the majority of its shares to its 2,300 employees.
Flexible workspace locations in the UK have hit their highest ever occupancy levels.
The facilities management and project services company has secured a place on its sixth public sector framework in under a year.
So strong, in fact, that the facilities services group has upgraded its outlook for organic growth in 2023.
The group has acquired RH Irving Industrials Ltd, a specialist in security systems design and maintenance.
Funded by Mitie, the Foundation operates independently, with a separate board and management structure.
The advanced digital platform will drive efficiencies and help accelerate decarbonisation efforts across the built environment.
Birmingham City University has appointed Inviron as principal contractor on a new HVAC project.
The security services business is in contention for Security Guarding Company of the Year at the Fire and Security Matters Awards 2023.
The Royal Institution of Chartered Surveyors sees the UK property market remaining subdued, but there are signs of optimism too.
The group’s dedicated business for sports, events and hospitality has taken full ownership of the STH joint venture.
The construction and facilities management organisation has announced a multi-million-pound investment in MetSpace.
The five-year plan for the grounds services business is underpinned by new investment of £57m.
Specialist M&E subcontractors will be appointed to the new framework, which will run for four years.
The cleaning services provider has taken on 600 new staff over the past 12 months following a series of contracts wins.
Q3 Services Channel Islands has acquired Jersey’s Millenium Cleaning Services Limited.
The hard services provider has been named as a supplier on Crown Commercial Service’s Housing Maintenance & Management Services DPS.
The group has closed FY23 with revenue up and operating profit ahead of the forecast.
The British Property Federation and the UK PropTech Association will join forces to drive innovation in the property sector.
Gdansk-headquartered Sescom says the acquisition provides a platform to expand its initial UK operations.
Failure to pursue recommendations for cleaning and hygiene to be made a national priority is ‘arguably reckless’ and ‘inexplicable’.
The hard services firm has been named as a supplier on the Crown Commercial Service Facilities Management & Workplace Services DPS.
Linx International Group is a risk management consulting business which also provides technical and management training to the security industry.
L&Q has signed contracts with ten partners on a programme worth up to £300m per year.
First half figures are up strongly and organic growth guidance has been upgraded.
Once dubbed ‘easyCouncil’ for its commitment to outsourced service delivery, the London borough is leaving almost all of that behind.
Independent infrastructure fund manager DIF Capital Partners is set to take a significant majority stake in the business.
The specialist facilities management business says it has secured new contracts and retained business across various locations and sectors.
Year-end figures show solid growth in turnover despite some challenges for the group.
The cleaning and related services group has secured a £4m asset-based lending facility.
The British Cleaning Council has thanked the more than 150 industry members who have backed its lobbying campaign and called on more colleagues to get involved.
The facilities management business recently provided support for Essar's Stanlow oil refinery in Ellesmere Port during its vital shutdown event.
The construction to services group says its record order book will propel further growth, too.
The professional body for the waste and recycling sector is calling on the government to provide additional support.
Market analyst Frost & Sullivan rates the firm as the leader on both scores in the European FM market.
The food and facilities services group and its client AstraZeneca are taking supplier management ‘to the next level’.
The deal sees the continued provision of engineering advice and asset management technology solutions for FM contracts.
Compass Group’s food and beverage procurement company has retained a major contract with NHS Supply Chain.
New figures published by the British Security Industry Association indicate that the sector is booming.
United Living Property Services has been awarded a place on two National Housing Maintenance Forum frameworks.
SPIE UK will be providing physical, technical and support services for the provision of security services.
Balfour Beatty, BAM Nuttall and Heathrow Airport will take part in the world’s first regulatory sandbox for industrial safetytech.
The micro supermarket leverages artificial intelligence to create a checkout-free experience at Amazon’s London headquarters in Shoreditch.
The soft services group has joined the Infection Prevention Society as a corporate member.
The revised guide aims to promote best practice in the fit-out process and to take account of new working practices.
The Frankfurt-headquartered integrated FM provider has signed a deal that will nearly double its headcount.
The firm’s Global Workplace Solutions business has announced the winners of its annual UK Supplier Innovation Challenge.
More mixed signals from the property world as 2023 office demand in London is up and more companies are upsizing than downsizing.
The security services group has launched its new technology brand in the UK.
New ways of working sees project complete successfully in nine weeks.
Kings Secure Technologies has signed a definitive agreement to acquire fire and life safety systems provider East Fire Extinguishers and Alarms.
Amey is using AI-powered visual assistance, enabling engineers to deliver a more effective service when carrying out housing maintenance tasks.
Planon has announced the acquisition of control.IT, the largest software company specialising in real estate asset and portfolio management in its region.
Following the signing of agreements, shareholders are due to approve the deal in April.
The majority of building services business owners and decision-makers expect performance to improve in the short-term but worsen by the end of 2023.
The environmental and engineering services group has extended its reach into hard FM with its latest buy.
The property and FM services company has extended its offer with the acquisition of the carbon consulting and analytics business.
Funds raised at Wednesday’s Stop Hunger Foundation dinner will go to projects tackling food insecurity and its causes.
Orbis Protect has completed the acquisition of Secure Site UK, an electronic surveillance specialist.
Corps Monitoring has partnered with home and business security systems specialist Texecom Monitor to provide a one-stop solution for signalling.
The property consultancy group is bringing forward its full acquisition of UK property and construction consultants AA Projects.
Following the acquisition of OCS Group by Clayton Dubilier & Rice, Atalian has confirmed the sale of key divisions.
The group’s full-year results for 2022 show revenue, profit and order intake all up.
Yorkshire based Sewell Estates has become part employee-owned.
New report aims to better understand how procurement practices are affecting the £10bn fit-out industry and how they can be improved.
National framework provider Pagabo has issued a prior information notice for its latest framework to support the public sector.
The services provider has acquired Dutton Fisher Associates, a specialist in training and apprenticeships in the social housing sector.
Reporting full-year results, the group cites accelerating organic growth, solid operating margin and free cash flow improvements.
Business process outsourcing specialist Capita is set to deliver a programme for culture change and promotion of flexible working practices in English schools.
The construction to services group collapsed five years ago, but the reverberations roll on.
The London-headquartered cleaning and support services business has acquired Expectations Property Group.
Secondary investment for the engineering services business will support ambitious growth plans.
The boutique workplace experience company has officially launched with a mission to help challenger organisations create and maintain inspiring workplaces.
Almost 2,000 jobs have been saved following the company’s collapse into administration.
The deal sees the ambitious FM company rebranding two of its existing business.
The group is reporting organic revenue growth of 24% on the back of good performance in all regions.
The job management software company reports that 2022 was its best trading year ever.
UK technology companies with game-changing safety tech products are being invited to get involved with a new Health & Safety Executive-backed initiative.
This is the sixth framework the business has been awarded a place on over the last twelve months.
Contract caterer BM has hit that milestone over the past six months, with new business in the financial, tech, media, construction and legal sectors.
Market prospects may be uncertain over the short-term, but many UK property companies intend to increase investment in carbon reduction this year.
Atlas FM’s security services division is reporting growth of over 120% in its first year, with a string of new business wins.
Throughout 2022, employees, clients and suppliers took part in fund-raising events for charity partner, Mind.
Levy UK&I, Compass Group’s sports and venue catering specialist, has launched BUILT by Levy.
The facilities management group saw Q3 revenue climb 3% above Q2 and 6% above Q1, according to a new trading statement.
The facilities services provider has become a supporting member of the Society of Food Hygiene and Technology, the highest level of membership offered.
From sustainability to skills shortages, the need to work together to overcome some of the key challenges of our time has never been more pressing for organisations operating in the built environment.
Three years on since The Workplace Event was last held face to face, it made its long-awaited return to the Birmingham NEC this month. Craig Peters reports.
This was a year that started like any other, with reports of contract wins, business changes, people moves, as well as the familiar big themes in the marketplace: competition, sustainability, workplace trends.
People in FM hold all kinds of roles in all kinds of situations, working these days under considerable pressure. It is inspirational to hear what they do and how. We asked a whole selection to tell us about themselves in their own words.
Cornwall Council was an early adopter in setting up a wholly-owned FM operation; and Cormac is now winning third-party business. Fiona Perrin reports on the model.
Economic growth, globalisation, technological development... here are a just some of the megatrends that are shaping the future of FM, analysed by the experts at ISS.
The latest in a series of i-FM features identifying some of the smaller, but growing players in UK FM.
Phil Smith offers some advice on moving into, and benefiting from, international partnerships in a fast-changing FM sector.
We hear a lot about the big organisations in UK FM. But who are the rising stars and what makes them successful? Fiona Perrin talked to four of the challengers.
In the right environment, complete robotic cleaning could only be a year or two away. Alex Blake looks at the ways smart technology is changing the cleaning industry and calls for benchmarked standards on how it's being used.
So embrace them now to get ahead of the game, say Derrick Tate and Farah Abou.
Consumer electronics have changed people's expectations and that change is filtering down to slower placed, traditional sectors such as security. So, what should you expect from the security industry asks Derek McLean.
Bouygues Energies & Services doesn't just look after buildings and the people who work in them. The company has developed some surprising specialisations, too. Simon Hayman turns the spotlight on one of these.
Facilities management has become a critical factor for students when choosing their university. We talked to the experts at Bouygues E&S about this.
Simon Iatrou examines how the gig economy and new technologies may soon revolutionise FM and other built environment disciplines.
Simon Iatrou talks to Nicola Lovett, CEO of ENGIE Services, about how her organisation is adapting to the changing landscape of support services.
The latest in our occasional history series looks at the path of the British Institute of Facilities Management, definitely a case of moving forward though with a fair few potholes and switchbacks along the way.
As always in UK FM, it's been a busy year. It has also been a year notable for its mixed messages, with many service providers reporting growth but a significant number of others, including some of the biggest in the business, reporting problems.
As the market prepares itself for the government's next-gen FM CCS framework, Baskar Sundaram helps providers ascertain if the framework is the way forward for them.
i-FM looks back through the archives to explore the story behind Incentive FM and its leader Jeremy Waud, one of the FM sector’s most enduring figures.
Looking for public sector contracts? Nicola Bramwell explores some of the common pitfalls for bidders and offers advice on ways to avoid them.
Apleona appeared on the UK FM scene in mid 2017. Who is this company with the unusual name and where did they come from?
In October 2014, i-FM met up with Guy Tucker, Head of Business Development at Arthur McKay, as the Scottish-based hard services specialist was eyeing expansion south of the border.
Saudi Arabia has the potential to be far and away the largest FM market in the Gulf region. Trends in both the private and public sectors suggest that it is now poised to realise that potential and shed its historic low-cost, low-quality image.
Matt Benyon explains why trade shows still have an important role to play in the sales and marketing mix.
The great thing about facilities management is that it is not like waiting for a bus: two or three big stories may occasionally come along together, but almost never are you left standing on the street corner waiting for something interesting to happen.
SGP Property & Facilities Management is a fine example of business evolution in the FM marketplace. For all the big names that have always been themselves, there are plenty of others that grew and changed through the busy M&A scene typical of UK FM.
Rentokil Initial has been in the news with the £250m sale of its FM business to Interserve, which in a way signals the close of a remarkable and not always comfortable decade of change.
i-FM caught up with Global FM Chairman Duncan Waddell in Australia last week to hear how 'the association for associations' has re-built itself with a clearer focus on goals and outcomes.
The support services group PHS is what you might call 'a solid little business'. And you’d be right: it has been solid, safe, maybe even unexciting; but it is not so little and it does have some new ideas for growth.
Another post-recessionary year, widely summed up by industry observers and financial directors alike with the phrase 'challenging market conditions'.
After Macro International's fifth win of the FM Consultancy of the Year Award in the UAE, Jessica Jarlvi talks to MD Bill Heath.
In an industry often accused of lacking differentiation, SGP is a company that seems to know exactly what it is about; and it appears to be making a success of it.
In the three years since Neil Murray's appointment to run Sodexo's corporate FM division, that business has consciously avoided the spotlight. But things have changed now. Why?
Maybe it's fate. Highly regarded M&E specialist Norland Managed Services is making a strong move into integrated service delivery. That name choice of 15 years ago looks prescient indeed.
The future lies in the hands of service providers who can self-deliver at agreed quality and cost levels, consistently and with a bit of creativity. That's the view from Rob Legge, CEO of Servest.
There's a slow but steady revolution underway in the publishing industry. No one’s quite sure of the timing, but the direction is clear: the internet has changed the rules fundamentally.
Despite the lingering effects of recession, this was an eventful year for UK facilities management.
SGP's decision to buy a series of contracts from the collapsed Jarvis group looked to some like a bold and opportunistic move. Was it?
Martin Gammon said he would wake the 'sleeping giant' when he was named MD for the group's UK business a year ago. Has he delivered?
For a small company to win one PFM award is impressive but not so unusual. Scooping two is remarkable.
Amey's FM business has been a bit of a dark horse over the past couple of years. That may change as the Built Environment division reaches a new level of maturity.
Andrew Price explains why one of the biggest service companies in the world is really quite a simple business.
When Paul Yearley declared two years ago that we were on the brink of a flood of new international FM deals, people stopped and listened.
Most business ideas dreamed up in a pub over a few drinks go no further than the lounge bar – and the world is probably a better place for it.
In an industry known for the pace of change, this was a relatively quiet year. Recession held a tight grip but was defied by big contract wins, a few important deals and some interesting moves.
Noel Clancy has been on FM's fast-track growth and development path more than once: first at Integral, then Stiell and finally Alfred McAlpine.
CBRE is the largest commercial property advisor in the world - and it loves FM. Over the past 18 months, it has doubled the size of its business in this sector.
Iain Murray currently has at least two careers and seems to be enjoying that situation immensely. Elliott Chase reports on a wide-ranging conversation.
Understanding what's happening in our recession-hit markets is no simple matter. Elliott Chase talks to Jamie Reynolds of GSH.
Where does FM provider Europa go from here? Elliott Chase talks with Chief Exec Greig Brown.
Elliott Chase writes: Now sitting comfortably in the middle rankings of the i-FM Top 50, SGP Property & Facilities Management has one of the more interesting histories in the brief and sometimes colourful annals of UK FM.
Elliott Chase writes: Interserve - industrial heritage, mainly hard services, public sector bias. And, oh yeah, they're the ones that bought MacLellan Ð so lots of blue-collar services for the retail sector, tooÉ.right? Well, not entirely.
Elliott Chase writes: If there is one common lament in facilities management, it must be this: the industry's 'recognition factor' is too low; what FMs do is not widely understood and the value they can bring is not fully appreciated.
Elliott Chase writes: The credit crunch was just a few months old as 2008 dawned. At first, it seemed like an obscure concept that only City financiers would have to think about. Later, we realised there was no escape, as things went from bad to worse.
Elliott Chase writes: If you haven't been to 'the investor's playground', you should go. If you have, you should go back periodically to check on progress. Dubai is a world-class experiment in commercial, environmental and cultural development.
Lucy Jeynes writes: As the construction of facilities for London 2012 begins, service providers of all sizes have the opportunity to bid for the business opportunities that arise.
Elliott Chase talks with Don Kenny, MD at Carillion Business Services and a key change-maker in UK FM.
James Stander offers an expert view on what market turmoil means for merger and acquisitions activity in FM.
Elliott Chase writes: We hear a lot about cross-border deals in global markets these days. SMI, the facilities services business set up specifically to play in this field, is proving the scale of the opportunity with its record of 70% annual growth.
Qi Moss examines why market researchers vary by £billions in their estimates of the size of the FM sector and suggests new ways of looking at the industry to arrive at a more accurate calculation.
Elliott Chase talks with Mark Purnell, managing director of Intelligent Property Group, about opportunities in the marketplace and plans for growth.
Elliott Chase talks with Mark Rogers about why the integrated facilities services concept hasn't lived up to its promise and what Johnson Workplace Management is doing about it.
Elliott Chase talks with Keith Martin of property adviser Donaldsons about their new joint venture with ISS Coflex - a move that could foster a revolution in property services.
Elliott Chase writes: One clear theme in the brief history of facilities management in the UK is the decline of the freestanding management specialist.
Jane Fenwick talks to Alfred McAlpine Business Services MD Craig McGilvray about recent successes and future prospects.
Corporate governance is making headlines and sustainability is also moving up the agenda. In a special report i-FM looks at how the FM sector measures up. By Richard Byatt with additional research by Fiona Perrin and Elliott Chase.
In a couple of months Carillion Services will have its new senior management team in place. Richard Byatt spoke to Don Kenny and Oliver Jones, the two men leading Carillion's bid to become one of a select group of support services providers.
Adrian Ringrose becomes chief executive of Interserve in July. Richard Byatt spoke to him about opportunities, threats and his personal ambitions for the business he will lead.
Alan Soper, managing director of EMCOR Facilities Services talks to Jane Fenwick about how the company's strong technical skills base is leading it into new sectors.
The only thing that is constant is change: perhaps a fair observation for the wider facilities management and contract service industry in 2019. So what are the main influencers and disruptors of the moment?
Active Workplace Solutions worked with online facilities management resource and insights provider i-FM to survey FM practitioners on the key issues, needs and opportunities they face today. The research provided some interesting insights.
I think it’s very easy to talk down the FM industry right now; but more than ever I am seeing a real movement behind positive change and some urgency in creating a conversation that elevates the perception of the value of what FM does.
In these uncertain times, how can CEOs and managing directors hope to deliver shareholder value, drive long-term profitability and create stability for their businesses?
Even before there was a Carillion, stretching back into the days of its Tarmac predecessors, this business was a pioneer of the facilities management industry. Now that it has crashed so spectacularly what should we take away from this sorry situation?
So now we know. Building Futures Group is the name of the combined organisation that brings together the FMA, the CSSA and Asset Skills.
If you look at the latest i-FM Top 50 list there are few surprises at the top end with companies like ISS, Carillion, Interserve and Rentokil getting bigger and bigger.
As the post-Olympics row about public sector outsourcing simmers on, Sodexo's Phil Hooper calls for balanced thinking.
If anybody is clear about what is happening in the economy, please raise your hand.