The facilities services group reports that key turnaround initiatives are progressing with dedicated improvement programmes to enhance performance of underperforming contracts and countries.
The support services group is boasting a ‘very strong year’ across its business globally.
The Manchester-based support services group has seen a 20% increase in revenue following a series of contract wins.
The London cleaning services provider has won a pair of contracts thanks, it says, to commitments to quality and flexibility.
This week’s planned auction between bidders for the security services group was pretty much a non-event.
The group has overhauled its strategy to set out a vision of a more sustainable and inclusive business model that puts purpose at its heart.
The group has acquired a 35% interest in Industrious, a provider of premium flexible workplace solutions in the US.
Daventry Norse has been renamed West Northamptonshire Norse ahead of the county’s reorganisation of local government.
The company says it is moving ahead to implement its vision of truly touchless and frictionless security.
Q3 Services Group has expanded its range of self-delivered services to include security.
This year's global celebration of facilities management will take place on 12 May.
The facilities services group is to start negotiations with the Danish Ministry of Defence Estate Agency which could see the early end of a major contract.
MRI Software has entered into an agreement to acquire the Trimble group’s real estate and workplace solutions division.
ENGIE UK & Ireland CEO Nicola Lovett has been appointed to lead a key CBI standing committee.
You may have thought it was all over, but the group's future won't be resolved until sometime next week.
The services provider has strengthened its UK cleaning business with two senior appointments.
SoftBank Robotics EMEA has signed a series of strategic partnerships with leading cleaning solutions providers across Europe.
The property services group has appointed Anthony Watson to head a newly expanded facilities management business.
Bringing together eight trade, technology, research and professional bodies, Actuate UK aims to deliver a single voice for the sector.
The UK-based field service management software company says the Dublin-based provider of mobile workforce management technology is a good fit.
The bespoke contract caterer has introduced a flexible offer to support businesses as they start planning the post-Covid return to the office.
The deal brings two complementary businesses together and takes the buyer’s annual revenue to over £500m.
In its latest trading statement, the group says the business is going in the right direction but with lockdown measures in place it’s going to take time.
The new service features SIA-licensed front of house staff who also have 5-star hospitality skills.
An All-Party Parliamentary Group for the cleaning and hygiene sector has been inaugurated.
The facilities services provider has extended its compliance resources and sealed a preferred supplier deal with OCS Group.
The Warrington-based FM group, best known for soft services, has extended its offer into hard services too.
That extends to organic revenue, which was up, as well as the integration of Interserve into the group.
The proposed All Party Parliamentary Group for the cleaning and hygiene industry will prioritise workers’ essential status and their access to Covid-19 vaccinations.
SoftBank Robotics EMEA has signed a strategic partnership with distribution and outsourcing specialist Bunzl Cleaning & Hygiene Supplies.
Andrew Price has been confirmed as the interim country manager for the UK and Ireland.
Mosaic is a subscription-based contract catering and front-of-house services model offering flexible solutions in a post-Covid workplace.
The multi‐billion pound UK engineering services sector is set to launch an important new industry alliance of eight organisations.
SoftBank Robotics EMEA has signed a strategic partnership with BOMA, the leading cleaning solution provider in Belgium, The Netherlands, Luxembourg and France.
The flex space operator says its anticipated recovery has been delayed into 2021 as virus control measures remain in place in many of its markets.
The global CRE and FM software group has taken a majority stake in a complementary Dutch business.
The facilities and engineering services provider has seen its turnover rise 15% for the year ending September 2020.
A change of ownership at property services business GDM has been capped off by merging with an FM provider.
Ten months into a pandemic, with recession hovering in the wings, a Milton Keynes-based group is pushing ahead with its expansion plans regardless.
Incentive FM has completed its recent SIA Approved Contractor Scheme audit, achieving a top score.
Mitie Security has teamed up with the independent charity in an innovative partnership to help keep communities and businesses safe.
Kings Secure Technologies has signed a definitive agreement to acquire the Midlands-based security services and monitoring business.
Excellerate Services has acquired national contract cleaning specialist CCM Facilities Ltd.
The Frankfurt-headquartered FM company has secured a five-year extension to its multi-service contract with international engineering group ABB.
The NG Bailey Group company has completed the acquisition of HV Services from its parent, Fundamentals Limited.
The ambitious resource management group has announced a further acquisition, this one based in Munich.
The buyer says it will leverage the company’s countrywide coverage and client base to expand its presence in Saudi Arabia.
Our annual round-up of the key events in UK facilities management over the past 12 months is online now.
The support services group has reached agreement to acquire Sydney-headquartered Facilities First Australia Holdings.
Serco says it is closing out its 2020 financial year with results comfortably ahead of earlier expectations.
The latest RICS survey of sentiment in the UK FM market has found positive views about growth continuing to rise in key areas.
The group has also announced a refreshed strategy and a number of senior management changes.
The Tivoli Group has exchanged contracts to acquire Sodexo Horticultural Services. Completion is set for 31 January.
The provider of outsourced resource management and environmental services has acquired Waste Source Ltd to further strengthen its service offer.
The cleaning services specialist says its new offer utilises science and technology to ensure workplaces are clean and protected.
The British Cleaning Council is sponsoring the creation of an All-Party Parliamentary Group to represent the cleaning and hygiene sector.
The security services group has rebuffed the persistent Canadian acquisition offers and instead struck a deal with its low-key American suitor.
Pareto FM has been included on the Sunday Times Virgin Atlantic Fast Track 100 league table ranking Britain's private companies with the fastest growth.
Investment firm EQT has struck a deal to sell the FM business to another investor, PAI Partners.
The Canadian group has returned with a final offer in its bid to acquire G4S.
Investment in the London-based delivered-in office food services provider will allow Sodexo to grow new digital-enabled and consumer-focused services.
Ian Mulholland becomes the fifth senior executive set to leave the company.
In addition to completing the sale of its FM business this week, the group announced a second sale as well as a number of executive team departures.
The group has confirmed that its acquisition of Interserve Facilities Management has been completed.
After 70 years of operation in the country, Compass Group has launched a distinct business: Compass Scotland.
The facilities management recruitment specialist has announced a new management structure to implement its plans for future growth.
The new offering brings together the company’s diverse expertise to provide employers with a connected, people-centric approach to transforming the workplace.
In its ongoing campaign to head off unwelcome acquisition moves, the security services group has published more making the case for continued independence.
People want to see cleaners in action, according to new research from ABM UK.
The group started FY 2020 on track to deliver its strongest performance ever. The fourth quarter didn't look too bad either.
Kathleen Fontana has become President of the Royal Institution of Chartered Surveyors.
The group's interim results for the six months to 30 September show a 'resilient performance' in the face of Covid impacts.
Sodexo has adapted a number of its services to meet the needs of today’s students, offering options and resources designed for these difficult times.
The Competition and Markets Authority has raised no objections to the deal.
The Financial Conduct Authority notified Carillion and the plc's executive directors eight weeks ago of its intention to take action following the 2018 collapse of the business.
Many businesses could save up to 30% on ‘hidden’ energy costs while increasing energy efficiency by up to 10% by changing their approach to data collection.
The FM provider has effectively brought its hard services operation in-house, integrating it into its Business & Industry Group.
The longstanding contract between the two will not be extended beyond its 2022 expiry date.
The global real estate services firm has formed CBRE Acquisition Holdings, a special-purpose company with the purpose right there in the name.
What's it like taking on a new job, a big job, in the middle of a pandemic crisis? New UK CEO Purvin Patel is almost six months into that challenge.
Mitie has reduced the price it will pay for Interserve's facilities management business, on the basis of its own recent good performance.
In a trading update covering the first nine months of the year the group says it has continued to feel the impact of Covid-19 and it has started to look at necessary changes for the future.
The US-headquartered Allied Universal Security Services has tabled an offer to acquire the G4S group.
A year after floating the idea the Swedish investment group has taken the first step towards a sale, according to reports.
The outsourced waste management and environmental compliance services provider has signed an agreement to acquire a German business.
The group says it has managed effectively through an unprecedented crisis and remains confident in its business model for the future.
The acquisition of Birmingham-based CPL FM Ltd marks a bid to expand market share in the facilities management sector.
Westbury Street Holdings has added Bartlett Mitchell to its assembly of catering brands, which also includes BaxterStorey.
The field service management software provider has secured major backing to accelerate its investment in R&D, organic growth and acquisitions.
Thirty-eight ISS guards are the first to have successfully achieved the police-endorsed qualification.
The region’s supply market saw a strong pick-up in recent months, though much of that was powered by new IT outsourcing contracts.
The specialist security services provider has launched a ‘working in the new normal’ service review offer for new and existing customers.
The buyer says this will enable it to meet increasing demand from customers for information-led security solutions.
The Manchester-based property development and management group says its new integrated FM business already has 30 contracts.
The company’s new offering integrates traditional reception and hosting services with building security.
The new industry code of practice sets out high-level steps to bring transparency and consistency to the facilities management procurement process.
The waste management and recycling business has acquired Camo Ltd in a £35m deal.
We’ve made a whole series of changes that both refresh the look and feel of the site and enhance the operational efficiency. We hope you’ll like it!
A second North American security group is expressing interest in a possible deal to acquire G4S.
Having put a 'firm offer' on the table, the Canadian company is now seeking to open talks with G4S investors.
The Food Services arm of ISS UK has unveiled a refreshed health and wellbeing strategy, created to support its customers in staying well this winter.
Q3 Services has purchased the Channel Islands-based business Biofog Limited.
Compass reports that organic revenue performance in its fourth quarter improved as clients in Education and Business & Industry began to return to schools and offices.
Mears Group has sold its care businesses in order to concentrate on services, including FM, for the housing sector.
BGIS, headquartered in Canada, is to acquire the UK-based Optimum Group Services.
Businesses seeking to win government work will need to set out how they will also deliver social value priorities, following new measures introduced last week.
The facilities services provider has bought the floorcare and associated hygiene services division of workwear and industrial wiper rental firm Lindström UK.
The Royal Institution of Chartered Surveyors is placing 150-170 roles at risk of redundancy.
The South African conglomerate has struggled with the impact of Covid-19 but that didn't dent its growing interest in the UK facilities services sector.
A new engineering services sector survey shows that two-thirds of businesses expect turnover to increase or remain the same in the third quarter of 2020.
Templa is the software company behind TemplaCMS and the leading financial contract management system for cleaning contractors in the UK and Australia.
Professional Services, part of the group's FM division, has set out its ambition to grow its education sector business by 20% in the next year.
London-based Principle Cleaning Services has raised £25,000 for Richard House Children's Hospice in East London.
Early in 2019 Montreal-headquartered GardaWorld launched a bold plan for the acquisition of G4S. But that came to nothing within a matter of weeks.
Following a three-year partnership, the FM company has acquired building energy management controls specialist BEMS.
The support services group has issued a broadly positive trading update on FY2020, coupled with news of actions taken.
The services provider is teaming up with food technology expert Dynamify to support the implementation of digital retail and hospitality across its sites in the UK.
The soft services specialist has refreshed its brand and repositioned to reflect the changing face of the workplace a decade after the company was launched.
The company is switching to a sector approach to ensure it is best placed to continue to support its clients while maximising opportunities in key markets.
September 1st marked the first day in the office for new Group CEO Jacob Aarup-Andersen.
The Good Eating Company has launched Good Eating Delivered, a new workplace food delivery solution.
It may still be August, but there is already quite a bit happening in the winter services marketplace.
Bartlett Mitchell has developed the new service to support clients looking for temporary food solutions during the post-lockdown period.
Newcastle upon Tyne Hospitals and Gateshead Health have signed a cooperation agreement that will see each getting access to the other's specialist FM services.
A new soft services procurement framework has been launched by NHS Shared Business Services.
More than 20 leading companies and individuals from the food service sector have joined forces to launch Food Service Circle.
Kenton Fine, group chairman at Atalian Servest, is now also executive chairman at the company's IT partner.
In a focused Covid-19 response, the facilities services provider has lined up leading advisors on infectious disease and industrial hygiene.
The facilities services group won't be the only company to describe business conditions in 2020 with words like those.
Working together, the catering services group and the anti-food waste campaigner have saved more than 172 tonnes of food through the lockdown period.
The hard service provider's newly available figures show both turnover and profit up substantially.
The support services group has reported first-half revenue up 24% over H1 2019, with underlying trading profit up 53%.
The low-level nuclear waste management company LLW Repository Ltd has awarded a new contract to the facilities management provider.
Its new strategic purpose aims to re-imagine the potential and positive impacts that the UK facilities management sector can bring to the workplace, the environment and society.
MRI Software has confirmed the acquisition of Housing Partners, a specialist technology provider for the social housing sector in the UK and Ireland.
The service brings together Mitie Security's suite of technology solutions into a single smart and seamless package.
Occupier demand for floorspace is down across the board, not surprisingly, but the future looks different too.
Group organic revenue was down 44% in the third quarter of FY2020, the peak of the lockdown period.
Wates Facilities Management has been appointed to the four-year Constructing West Midlands Framework.
The soft services group says its new initiative will help organisations create safe and hygienic workplaces.
Karen Thomas-Bland has been appointed to the new role of programme integration director.
Over the three-month period ending 30 June the FM group has seen revenue slip but new business is coming in and existing deals are being renewed.
The group's Secure Solutions business saw a largely flat performance for the six months ending 30 June, not bad in a pandemic-struck world.
The real estate advisory group has announced the proposed acquisition of a pair of property and facilities management firms.
The first industry assessment of the impact that Covid-19 has had on the managed services outsourcing sector is chilling but not surprising.
ISS Food Services has introduced Simply MADE, a food offering tailored to the post-lockdown 'new normal' world.
In-house cleaning will start on 24 August in 1,920 Convenience Metro and Express stores.
The catering and support services group has joined a handful of companies that do not plan to take the government's jobs retention bonus.
The Wates Group has unveiled a series of organisational changes designed to intensify its focus on the opportunities it sees across its markets.
Robinsons Facilities Services has secured a place on the NHS North of England Commercial Procurement Collaborative framework, following a competitive tender.
Another vote in favour of a flexible workspace future as US provider Serendipity Labs appoints the property services group to develop a series of UK locations over the next two years.
The institute has confirmed the shortlisted competitors for its 2020 awards and announced that the awards ceremony will be a virtual one.
UK construction could soon be on the verge of a fundamental shift towards value-based decision-making involving all key stakeholders in a project.
The change comes as a restructuring of resources between members of the same group.
Shareholders have voted strongly in favour of a key step in Mitie's acquisition of Interserve Support Services.
The Cardiff-headquartered facilities services provider has reported strong growth in turnover and profit for FY2020.
The fast-growing safety and compliance group has added contractor management services to its portfolio.
A procurement framework to help public sector organisations access technology that supports social distancing in the workplace has been launched.
The parliamentary Public Accounts Committee issued a new report this week highlighting a number of areas where urgent action is required, including around the state of the NHS estate.
Organic growth was down almost 30% for the support services group; but that's actually better than its earlier expectations.
Mitie has secured a new integrated facilities management contract with the UK's largest mutual life insurance, pensions and investment company.
New partnership brings together the Technology Enabled Maintenance Association and the Building Engineering Services Association to help accelerate the adoption of emerging technologies by the building maintenance sector.
Research commissioned by Sodexo shows that, as lockdown conditions are eased, growing numbers of people across the UK are eyeing up a return to sports and leisure sites.
The UK-based field service management software company has struck deals that see its total revenue grow by 25%.
Property development and investment company British Land has awarded the FM provider three new contracts and renewed another two.
The group, which has been working to stabilise itself for the past 18 months or so, could have done without the extra pressure of Covid-19. But all things considered, it's doing OK.
CBRE GWS has joined the Buy Social Corporate Challenge, a ground-breaking initiative led by Social Enterprise UK.
Peter Ankerstjerne has been appointed as chairman of the International Facility Management Association global board of directors.
Wates FM is celebrating its first anniversary and Salisbury has introduced its new brand to the market.
Buyers from both central government and the wider public sector can access the online portal to purchase a range of FM services, from maintenance and cleaning to security and catering.
SoftBank Robotics reports that, as of the end of June, it recorded cumulative sales of more than 10,000 units of its AI-enabled vacuum-cleaning robot, making it No.1 in the global market.
The London headquartered Hyde Housing Association has signed up five service providers to a four-year security services deal.
The facilities services group says it is cautious on performance predictions but the business remains solid.
The group has been appointed to provide security and cleaning services at Lakeside Village Shopping Outlet, on-site now as the retail centre opens again to the public.
In a strategic update issued this morning, Mitie says it has signed a sale & purchase agreement to acquire Interserve Facilities Management for £271m to be paid in cash and shares.
The group's package includes standards, consultancy, training, auditing and the BSI Kitemark.
The industry has launched a campaign to highlight the essential role that security officers play in public life and to increase respect and recognition for their capabilities.
The facilities services group has launched a specialist Covid cleaning service to provide cost-effective anti-microbial surface protection.
Wates has renewed its service agreement with the Association of Chartered Certified Accountants to deliver comprehensive FM services.
The Devon-based construction and hard services group has extended the range of services on offer in pursuit of it "ambitious growth plans".
The group reports strong trading and reinstated guidance for the full year in a pre-close update.
Zero Carbon for Zero Cost is a new programme intended to help businesses drive a green lockdown recovery.
The Churchill Group has launched an advanced version of its award-winning Cati software featuring Covid-19 functionality.
File this under 'it's an ill wind....': Bunzl, the supplier of cleaning materials, PPE and similar consumables, is anticipating good growth for the six months ending 30 June.
Workplace technology company Freespace says its solution supports the implementation of dynamic cleaning schedules using live occupancy data.
The FM services provider has struck a deal with national security firm GMS Group, enabling the two companies to work together.
The Outsourcing Playbook, designed to ensure that government and the private sector work together well, has been revised and updated.
The property services group has been appointed to provide a range of management services at the Port of Liverpool Building.
Europe's second largest carmaker has extended this 10-year partnership, in a deal worth £5.2m.
Mitie has launched the UK's first cleaning service with a chemical-free cleaning product proven to kill Covid-19 on surfaces for six months.
Corps Security has hired an archivist to review and catalogue the records of its 161-year history.
The company says a major restructure of the business is part of its preparation to lead the move to a more advanced FM industry as the UK comes out of lockdown.
The supplier has signed a three-year deal with Supply Chain Coordination Limited covering services at their head office in Nottingham.
Compass Group UK and Ireland has acquired Feedr in a move to accelerate its digital transformation.
The social housing maintenance and management specialist pushed up revenue by double figures over the course of 2019, but also saw an £87m loss on discontinued activities.
Compass Group UK & Ireland has announced a series of new initiatives to support its clients, its communities and its people through their safe return to work.
'Rise with Sodexo' has been designed to support clients in meeting health, operational and confidence challenges when reopening workplaces.
The food and support services group has released half-year results and at the same time launched a major equity fundraising initiative to cut debt and boost its finances.
The catering services group has completed a refinancing and fundraise with its existing lenders and shareholders.
Global consultancy and construction business Mace has announced a number of changes as it reshapes its facilities management division.
The facilities services group has announced that Jacob Aarup-Andersen is set to succeed Jeff Gravenhorst, who will be stepping down after 10 years in the top job.
The Scottish investment group has added the Glasgow-based hard services provider to its interests in the FM sector.
The cleaning services provider is rolling out a programme enabling users to participate in real-time environment hygiene control in the post-Covid workplace.
Today marks the annual global celebration of facilities management and facilities managers, especially appropriate at this point this year.
Today sees the launch of a dedicated page on i-FM pulling together all of our pandemic reporting, together with links to resources, for easy access.
Grazing Catering has announced the launch of Desk Dine, a new service designed specifically to meet post-lockdown physical distancing guidelines.
The facilities services provider has launched a new deep cleaning and sanitation division for residential and commercial properties.
ABM has developed a comprehensive programme of services designed to help businesses re-open in the wake of Covid-19.
The facilities services group reports that, despite pandemic impacts, revenue increased by 2.4% year-over-year in Q1 2020.
Ahh, the good old days. New research has found that the annual value of outsourcing deals in the Europe, Middle East and Africa region rose almost 4% in the first quarter of 2020.
The soft services provider has developed a Covid-19 swab testing service to help organisations safely manage buildings and protect occupants pre- and post-lockdown.
Here's some good news. The London catering specialist has turned in a set of strong results for its final full year as an independent.
The International Facility Management Association has been working around the clock, it reports, to provide timely, topical resources for FMs facing the challenges posed by the coronavirus outbreak.
Compass Group said in a trading update late last week that 55% of its operations had been closed as a result of covid-19 lockdown policies.
The contract cleaning group is creating new franchise opportunities within the UK following a record year in 2019, which saw the company grow by over a third.
Mitie Security is helping businesses in the battle against the spread of coronavirus with the launch of a new suite of fever-screening solutions.
Incentive FM has become nationally accredited on the Community Safety Accreditation Scheme.
The real estate software solutions company is set to acquire Castleton Technology Plc, a provider of specialist software and services to the social housing sector.
Crate-rental provider PHS Teacrate says it is operating at full capacity to meet demand driven by the coronavirus pandemic.
One commercial side-effect of the covid-19 pandemic appears to be growing numbers of business owners looking for an exit strategy.
The support services group has reported revenues up almost 6% for the first six months of its 2020 financial year. Operating profit was up 7%.
Sodexo has confirmed its support for all its employees and continues to redeploy teams to support the NHS during the covid-19 outbreak.
Hygiene services firm PHS Group has launched an emergency-response cleaning service for organisations affected by covid-19.
In March London caterer Fooditude closed down its production kitchen, only to re-open it at the beginning of April with a new purpose.
Facilities management outsourcing in the corporate sector accounted for 61% of overall UK FM market value in 2019, up from 58% in 2015.
The borough council has created its own company, which is already on the job providing waste and recycling services.
VINCI Construction UK has teams of employees working in eleven healthcare sites across the North West, Midlands and the South East and is working with the same number of NHS Trusts in support of the fight against covid-19.
The services-to-government group has become the latest business to declare trading conditions too uncertain to allow any confidence in near-term performance.
Three major plants and landscaping bodies are pressing their case with the government for a rescue package for the industry.
Balfour Beatty has been appointed as principal contractor for the transformation of Glasgow's Scottish Event Campus into a new temporary facility for NHS Scotland.
NHS Property Services has made the decision to take direct control of the delivery of most hard FM services.
The international energy and services group is the latest to update on the impacts of covid-19 on business.
The coronavirus epidemic has produced a wide range of impacts on companies and contracts, including a three-month delay in change in Barnsley.
The services group has launched a €30m programme to assist employees impacted by the covid-19 pandemic.
The Building Engineering Services Association is conducting a survey to identify firms across the sector capable of providing vital service and maintenance for the NHS at short notice.
Platinum Facilities is making its remote building monitoring solution available to organisations in London and the South East as building closures increase due to the coronavirus pandemic.
The construction and services group says that trading from the beginning of the year is in line with expectations but it is moving forward with changes in the face of continuing uncertainties.
The catering and support services group has announced new measures to recognise the exceptional efforts of its people and to support its communities during the current crisis.
Restricting its view to current impacts only, the outsourcing group says it is seeing a mixed picture but at the same time looking at some longer term preparations.
Outsourcing groups have been asked to share staff resources to ensure the delivery of public sector contracts, according to reports.
The soft services provider, headquartered in Bolton, has launched an offer to supports its local business community during these difficult times.
The facilities services group reports that the rapid escalation of containment measures this month is having a negative revenue and operating profit impact.
The British Security Industry Association is calling on the government to clarify the status of its members in the face of possible lockdowns and the impending closure of UK schools.
Over nine in 10 building engineering services businesses say they are concerned or very concerned about the impact of coronavirus on their business over the next six months.
The services group says that its H1 2020 figures are expected to be in line with guidance but it is keeping a close eye on coronavirus impacts.
The facilities services provider has struck a deal with ESO Capital Partners to become a minority investor in the business.
The services group is warning that operating profit in the second half of the year will be significantly lower than expected.
The Harrogate-headquartered hard services specialist has been awarded a place on the University of York's property maintenance framework.
The security services group has reported an uplift in revenue but matched it with a slump into loss for the 12 months of 2019.
Private equity investors are reported to be looking at several businesses that the outsourcing group now deems non-core.
The annual NEC event will be held in September, as it becomes the latest item on the FM calendar to be derailed by concerns around the coronavirus.
Following its rebrand earlier this year and a review of its UK operations, the business is settling down with a new focus.
Recent months have seen a substantial makeover at the flex space provider, with numerous personnel changes and the disposal of multiple assets.
First-half results show the construction and services grow pushing up operating profit even as revenue fell.
Cashflow issues have led to the collapse of the would-be one-stop-shop for property services.
Twenty 20 Capital has made a "significant" investment in facilities management and recruitment group Cordant, as it looks to expand its presence across the recruitment sector in particular.
The British Cleaning Council has warned that new immigration rules proposed for next year will cause "a severe shortage of staff" in the cleaning and tourism industries in and around London.
The flex space market is a good one: IWG plc, parent to Regus and a handful of other brands, has posted record results for 2019.
Sodexo has opened its first Crussh outlet at a military site at the Army Headquarters in Andover.
CBRE has extended its FM presence in the country with the acquisition of a Barcelona-headquartered project and facilities management company.
In its latest move, the rapidly growing caterer has brought London specialist Vacherin into the group.
Full-year results for 2019 show organic growth of 7.1%, close to double the previous year, with the second half rising to 8.1%.
The support services group has reported a significant uplift across key measures for 2019.
The recruitment group Acorn has formalised its involvement in the delivery of facilities services with the launch of a specialist division.
To mark its 120-year anniversary OCS has launched 'Partnership Made Personal', a new brand promise aiming to encompass the group's values.
Property services provider Place Partnership has secured positions on two regional lots, creating opportunities for the business to further expand its asset and estate management services.
The British Cleaning Council is warning about the "huge" possible impact of government proposals for a new, restrictive immigration system from 2021.
The financial services group is scrapping a system that tracked employees in the office, measuring the effectiveness of their desk-time.
The FM provider is reporting sustained growth through 2019 with revenues of around £300m for the full year.
The facilities services provider has announced the launch of Pristine Water Services, a new brand offering water treatment services.
ENGIE has been named as a supplier on Lot 6 of the new Crown Commercial Service RM6017 Postal Goods, Services and Solutions framework.
The Spanish construction and infrastructure group has reached an agreement to sell Broadspectrum, its Australian services subsidiary.
The waste management and recycling services provider has started 2020 with the same ambitions that marked 2019.
Jenny Mann, joint founder of Quadrilect, one of the first dedicated training providers in the sector, passed away on 5 February.
The independent catering and hospitality business has announced an operational restructure, including a series of senior-level promotions.
The latest published accounts show the scale of change that has been underway over the past year as the group anticipates the sale of this division.
The facilities management company has secured new investment that sees it gain independence from co-owner Sainsbury's.
The landscape services group plans to invest in new machinery, systems and fleet over the next six months.
That's the top-line conclusion of a damning report published late last week by the National Audit Office, the parliamentary spending watchdog.
Principle Cleaning Services has declared a new objective: to become the most sustainable cleaning company in the UK.
Bidvest Noonan has acquired the security-only contracts held by Incentive FM Group's Lynx division.
Tudor Group, the Manchester-based cleaning services business, has extended its reach with the acquisition of Welsh company AQS.
Imperial College Healthcare NHS Trust has dropped plans to renew its outsourcing contract and will take porters, cleaners and catering staff into direct employment from April.
February sees staff on Interserve's contract at the Foreign and Commonwealth Office ready to launch one month's strike action in a simmering dispute over union recognition.
The value of outsourcing contracts of all types rose 10% in the EMEA region in 2019 as businesses sought to counter economic uncertainty by reducing costs and investing in new solutions.
The FM group is reporting total revenue growth of about 6% for the first nine months of its fiscal year, with organic growth flat for the period.
Mitie Security has assisted its client in achieving the 'Secured Environments' accreditation for its global HQ in London, only the second organisation in the City of London to achieve this status.
Wates Property Services, the group's FM and social housing division, has started the new year with the ambitious target of achieving annual turnover of £500m by 2024.
The National Audit Office has published the findings of its investigation into two PFI hospitals that Carillion was building at the time it failed in January 2018.
The CBRE Group has confirmed its acquisition of Coveri, a leading facilities management and technical engineering services company based in Milan.
The facilities and engineering services provider has reported annual turnover of £14.1m, up for the fifth consecutive year.
Describing the scale and complexity of the investigation as "exceptional", the Financial Reporting Council says its first-stage report will be ready six months later than expected.
Innovise, the UK-based technology leader specialising in software for guarding, cleaning and facilities management businesses, has been acquired by TEAM Software.
The Essex-headquartered external maintenance and landscaping provider has cemented its position as the country's biggest private gritting and winter maintenance company with the acquisition of JW Crowther & Son, known as The Gritting Company.
The security services specialist has announced the introduction of a new business division, specifically designed to help customers improve risk and threat management.
Graeme Carling has re-launched his investment company, United Capital, with an ambitious plan to grow rapidly within the sector.
Churchill Group's specialist security solutions provider has relocated and enhanced its core security control hub.
The Coventry-based building support services contractor Regent Samsic is to rebrand as Samsic UK.
Sodexo is lending its support to healthy-eating resolutions, giving customers a helping hand by encouraging the uptake of plant-based meals.
Over 2000 buyers awarded more than 45,000 contracts adding up to £93bn in total value, according to public sector specialists Tussell.
This was a year that started like any other, with reports of contract wins, business changes, people moves, as well as the familiar big themes in the marketplace: competition, sustainability, workplace trends.
People in FM hold all kinds of roles in all kinds of situations, working these days under considerable pressure. It is inspirational to hear what they do and how. We asked a whole selection to tell us about themselves in their own words.
Cornwall Council was an early adopter in setting up a wholly-owned FM operation; and Cormac is now winning third-party business. Fiona Perrin reports on the model.
Economic growth, globalisation, technological development... here are a just some of the megatrends that are shaping the future of FM, analysed by the experts at ISS.
The latest in a series of i-FM features identifying some of the smaller, but growing players in UK FM.
Phil Smith offers some advice on moving into, and benefiting from, international partnerships in a fast-changing FM sector.
We hear a lot about the big organisations in UK FM. But who are the rising stars and what makes them successful? Fiona Perrin talked to four of the challengers.
In the right environment, complete robotic cleaning could only be a year or two away. Alex Blake looks at the ways smart technology is changing the cleaning industry and calls for benchmarked standards on how it's being used.
So embrace them now to get ahead of the game, say Derrick Tate and Farah Abou.
Consumer electronics have changed people's expectations and that change is filtering down to slower placed, traditional sectors such as security. So, what should you expect from the security industry asks Derek McLean.
Bouygues Energies & Services doesn't just look after buildings and the people who work in them. The company has developed some surprising specialisations, too. Simon Hayman turns the spotlight on one of these.
Facilities management has become a critical factor for students when choosing their university. We talked to the experts at Bouygues E&S about this.
Simon Iatrou examines how the gig economy and new technologies may soon revolutionise FM and other built environment disciplines.
Simon Iatrou talks to Nicola Lovett, CEO of ENGIE Services, about how her organisation is adapting to the changing landscape of support services.
The latest in our occasional history series looks at the path of the British Institute of Facilities Management, definitely a case of moving forward though with a fair few potholes and switchbacks along the way.
As always in UK FM, it's been a busy year. It has also been a year notable for its mixed messages, with many service providers reporting growth but a significant number of others, including some of the biggest in the business, reporting problems.
As the market prepares itself for the government's next-gen FM CCS framework, Baskar Sundaram helps providers ascertain if the framework is the way forward for them.
i-FM looks back through the archives to explore the story behind Incentive FM and its leader Jeremy Waud, one of the FM sector’s most enduring figures.
Looking for public sector contracts? Nicola Bramwell explores some of the common pitfalls for bidders and offers advice on ways to avoid them.
Apleona appeared on the UK FM scene in mid 2017. Who is this company with the unusual name and where did they come from?
In October 2014, i-FM met up with Guy Tucker, Head of Business Development at Arthur McKay, as the Scottish-based hard services specialist was eyeing expansion south of the border.
Saudi Arabia has the potential to be far and away the largest FM market in the Gulf region. Trends in both the private and public sectors suggest that it is now poised to realise that potential and shed its historic low-cost, low-quality image.
Matt Benyon explains why trade shows still have an important role to play in the sales and marketing mix.
The great thing about facilities management is that it is not like waiting for a bus: two or three big stories may occasionally come along together, but almost never are you left standing on the street corner waiting for something interesting to happen.
SGP Property & Facilities Management is a fine example of business evolution in the FM marketplace. For all the big names that have always been themselves, there are plenty of others that grew and changed through the busy M&A scene typical of UK FM.
Rentokil Initial has been in the news with the £250m sale of its FM business to Interserve, which in a way signals the close of a remarkable and not always comfortable decade of change.
i-FM caught up with Global FM Chairman Duncan Waddell in Australia last week to hear how 'the association for associations' has re-built itself with a clearer focus on goals and outcomes.
The support services group PHS is what you might call 'a solid little business'. And you’d be right: it has been solid, safe, maybe even unexciting; but it is not so little and it does have some new ideas for growth.
Another post-recessionary year, widely summed up by industry observers and financial directors alike with the phrase 'challenging market conditions'.
After Macro International's fifth win of the FM Consultancy of the Year Award in the UAE, Jessica Jarlvi talks to MD Bill Heath.
In an industry often accused of lacking differentiation, SGP is a company that seems to know exactly what it is about; and it appears to be making a success of it.
In the three years since Neil Murray's appointment to run Sodexo's corporate FM division, that business has consciously avoided the spotlight. But things have changed now. Why?
Maybe it's fate. Highly regarded M&E specialist Norland Managed Services is making a strong move into integrated service delivery. That name choice of 15 years ago looks prescient indeed.
The future lies in the hands of service providers who can self-deliver at agreed quality and cost levels, consistently and with a bit of creativity. That's the view from Rob Legge, CEO of Servest.
There's a slow but steady revolution underway in the publishing industry. No one’s quite sure of the timing, but the direction is clear: the internet has changed the rules fundamentally.
Despite the lingering effects of recession, this was an eventful year for UK facilities management.
SGP's decision to buy a series of contracts from the collapsed Jarvis group looked to some like a bold and opportunistic move. Was it?
Martin Gammon said he would wake the 'sleeping giant' when he was named MD for the group's UK business a year ago. Has he delivered?
For a small company to win one PFM award is impressive but not so unusual. Scooping two is remarkable.
Amey's FM business has been a bit of a dark horse over the past couple of years. That may change as the Built Environment division reaches a new level of maturity.
Andrew Price explains why one of the biggest service companies in the world is really quite a simple business.
When Paul Yearley declared two years ago that we were on the brink of a flood of new international FM deals, people stopped and listened.
Most business ideas dreamed up in a pub over a few drinks go no further than the lounge bar – and the world is probably a better place for it.
In an industry known for the pace of change, this was a relatively quiet year. Recession held a tight grip but was defied by big contract wins, a few important deals and some interesting moves.
Noel Clancy has been on FM's fast-track growth and development path more than once: first at Integral, then Stiell and finally Alfred McAlpine.
CBRE is the largest commercial property advisor in the world - and it loves FM. Over the past 18 months, it has doubled the size of its business in this sector.
Iain Murray currently has at least two careers and seems to be enjoying that situation immensely. Elliott Chase reports on a wide-ranging conversation.
Understanding what's happening in our recession-hit markets is no simple matter. Elliott Chase talks to Jamie Reynolds of GSH.
Where does FM provider Europa go from here? Elliott Chase talks with Chief Exec Greig Brown.
Elliott Chase writes: Now sitting comfortably in the middle rankings of the i-FM Top 50, SGP Property & Facilities Management has one of the more interesting histories in the brief and sometimes colourful annals of UK FM.
Elliott Chase writes: Interserve - industrial heritage, mainly hard services, public sector bias. And, oh yeah, they're the ones that bought MacLellan Ð so lots of blue-collar services for the retail sector, tooÉ.right? Well, not entirely.
Elliott Chase writes: If there is one common lament in facilities management, it must be this: the industry's 'recognition factor' is too low; what FMs do is not widely understood and the value they can bring is not fully appreciated.
Elliott Chase writes: The credit crunch was just a few months old as 2008 dawned. At first, it seemed like an obscure concept that only City financiers would have to think about. Later, we realised there was no escape, as things went from bad to worse.
Elliott Chase writes: If you haven't been to 'the investor's playground', you should go. If you have, you should go back periodically to check on progress. Dubai is a world-class experiment in commercial, environmental and cultural development.
Lucy Jeynes writes: As the construction of facilities for London 2012 begins, service providers of all sizes have the opportunity to bid for the business opportunities that arise.
Elliott Chase talks with Don Kenny, MD at Carillion Business Services and a key change-maker in UK FM.
James Stander offers an expert view on what market turmoil means for merger and acquisitions activity in FM.
Elliott Chase writes: We hear a lot about cross-border deals in global markets these days. SMI, the facilities services business set up specifically to play in this field, is proving the scale of the opportunity with its record of 70% annual growth.
Qi Moss examines why market researchers vary by ¬£billions in their estimates of the size of the FM sector and suggests new ways of looking at the industry to arrive at a more accurate calculation.
Elliott Chase talks with Mark Purnell, managing director of Intelligent Property Group, about opportunities in the marketplace and plans for growth.
Elliott Chase talks with Mark Rogers about why the integrated facilities services concept hasn't lived up to its promise and what Johnson Workplace Management is doing about it.
Elliott Chase talks with Keith Martin of property adviser Donaldsons about their new joint venture with ISS Coflex - a move that could foster a revolution in property services.
Elliott Chase writes: One clear theme in the brief history of facilities management in the UK is the decline of the freestanding management specialist.
Jane Fenwick talks to Alfred McAlpine Business Services MD Craig McGilvray about recent successes and future prospects.
Corporate governance is making headlines and sustainability is also moving up the agenda. In a special report i-FM looks at how the FM sector measures up. By Richard Byatt with additional research by Fiona Perrin and Elliott Chase.
In a couple of months Carillion Services will have its new senior management team in place. Richard Byatt spoke to Don Kenny and Oliver Jones, the two men leading Carillion's bid to become one of a select group of support services providers.
Adrian Ringrose becomes chief executive of Interserve in July. Richard Byatt spoke to him about opportunities, threats and his personal ambitions for the business he will lead.
Alan Soper, managing director of EMCOR Facilities Services talks to Jane Fenwick about how the company's strong technical skills base is leading it into new sectors.
The only thing that is constant is change: perhaps a fair observation for the wider facilities management and contract service industry in 2019. So what are the main influencers and disruptors of the moment?
Active Workplace Solutions worked with online facilities management resource and insights provider i-FM to survey FM practitioners on the key issues, needs and opportunities they face today. The research provided some interesting insights.
I think it’s very easy to talk down the FM industry right now; but more than ever I am seeing a real movement behind positive change and some urgency in creating a conversation that elevates the perception of the value of what FM does.
In these uncertain times, how can CEOs and managing directors hope to deliver shareholder value, drive long-term profitability and create stability for their businesses?
Even before there was a Carillion, stretching back into the days of its Tarmac predecessors, this business was a pioneer of the facilities management industry. Now that it has crashed so spectacularly what should we take away from this sorry situation?
So now we know. Building Futures Group is the name of the combined organisation that brings together the FMA, the CSSA and Asset Skills.
If you look at the latest i-FM Top 50 list there are few surprises at the top end with companies like ISS, Carillion, Interserve and Rentokil getting bigger and bigger.
As the post-Olympics row about public sector outsourcing simmers on, Sodexo's Phil Hooper calls for balanced thinking.