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CIBSE Guide M revised
New edition of the ‘maintenance bible’ sets out the technological and legislative developments that will impact FMs, designers and building owners.
Sodexo’s AiP business launches Kitcheneers
Education caterer Alliance in Partnership sets out to reimagine school food and dining rooms.
Momentum Group triples turnover
The North West-based property services company has hit £7.5m in its fifth year, up from £2.5m in its first 12 months.
Action-packed summer for Sodexo Live!
This summer the business delivered memorable food and hospitality experiences more than 2.6m customers.
ABM collaborates with Disability Rights UK
The focus is on developing and certifying new induction materials for its Persons with Reduced Mobility team members.
Pareto confirms expansion
The FM business reports it is now operating in Europe and North America.
Network Rail frameworks for Amey
Amey has been appointed to agreements that span the rail infrastructure group’s North West & Central regions.
Wates lands Procure framework place
The framework will see public sector bodies procuring contractors for a wide range of projects.
Lancer Scott restructures
The Bristol-based construction and FM company reorganises in response to growth.
Barnet Hospital achieves triple exemplar status
Portering, catering and cleaning services at the hospital have been recognised as NHS exemplars.
NJC bringing robotics to window cleaning
The firm has teamed up with a Dutch specialist to bring a new solution to the UK and Ireland.
14forty marks 10th anniversary
The FM business has relaunched its brand as it moves into its second decade of operating.
Companies see security threats increasing
Almost 9 in 10 UK chief security officers anticipate an increase in physical security threats over the next 12 months.
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Sodexo revamps offshore services
Sodexo Energy & Resources has reworked its offer to provide a best-in-class experience for offshore workers.
Mitie buys Spanish security business
The FM services company has extended its operations in Spain with the acquisition of Biservicus Group.
NG Bailey secures framework place
The engineering and services business has been appointed to the £8bn Procure Partnerships National Framework.
ISS: Benison to leave UK&I for group role
Liz Benison, ISS UK&I CEO since 2021, has been appointed chief people & transformation officer at group level.
Surrey hospital named exemplar
Royal Surrey County Hospital have been awarded the first NHS Exemplar status for outstanding portering services.
£346m improvements framework open
Social enterprise Fusion21 has announced the renewal of its national Building Improvements Framework.
AWA expands into India
The workplace consultancy is opening its first hub in the country in recognition of India’s status as an economic powerhouse.
Mitie acquires engineering firm
JCA Engineering, based in Stevenage, is a critical environment project designer and principal contractor.
Apleona buys technical FM provider
The Germany headquartered company has acquired Royston-based JCW Group Limited.
Cleaning apprenticeship approved
Proposals for an apprenticeship standard for the cleaning and hygiene industry have been approved.
Landmarc reaffirms commitment to SSAFA
The services provider pledges support for the duration of its latest seven-year contract.
Contract catering: Q2 sales up
Sales in the second quarter of 2023 finished 18.5% above the same period in 2022, but costs are an issue.
Engineering services: rising demand, skills shortages
Concern is growing in the building services engineering sector about labour shortages amid a continuing economic squeeze.
Building services: taking the message to schools
New initiative in Wales will introduce students to the building services industry with a view to tackling the skills gap.
Graham appointed on DfE pilot programme
Graham Asset Management will install low-carbon heating solutions and improve the fabric of selected Cheshire schools.
CH&CO grows education business
The independent catering group has extended its reach with the acquisition of education specialist Pabulum.
Cleanology launches third fundraiser
The beneficiary will once again be the charity The Hygiene Bank.
Suppliers announced for M&E framework
Procurement services group Pagabo has confirmed the 47 suppliers appointed to a new £545m framework agreement.
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Arcus acquires Trios Group
The move adds to its mobile engineering, technology and project delivery strength, Arcus says.
Eric Wright on NHS SBS framework
Eric Wright Partnerships has been appointed to a new NHS healthcare planning framework.
Social housing frameworks live
Frameworx, the not-for-profit procurement organisation, has announced another round of new frameworks for a range of services.
ISS upgrades outlook, plans to cut French business
Against positive results for the first half of the year, the group has announced plans to retain only the key accounts business in France.
FM M&A: still strong
The facilities management sector continues to defy a global M&A downturn.
RSK sets out big plans for the future
The ambitious sustainable solutions business intends to quadruple its turnover to more than £5bn in 2030.
Serco ‘making good progress’
Half-year results for the public services specialist show figures up on all key measures.
King's planning to in-source FM
King’s College London has announced the decision to in-source services at two key sites.
Compliance Group confirms second buy
It’s water and air this time, following June’s move in the fire sector.
Mitie expands electrical engineering capabilities
The group is welcoming the former G2 energy team into its business.
CH&CO adds Blue Apple to its portfolio
The independent catering group has brought onboard another workplace specialist.
Peacock adds colour to asset management group
Asset management solutions provider BPD Zenith has acquired Peacock Engineering Limited.
Equans earns second gold
Equans has been awarded a gold EcoVadis medal for the second year running.
Commercial property: good news and bad
The Royal Institution of Chartered Surveyors Q2 UK Commercial Property Monitor is reporting a renewed downturn in the market.
Swindon extends Amey partnership
Swindon Borough Council will retain Amey for a further year to support its carbon reduction strategy.
BigChange marks ‘record breaking’ first half
Leeds-based job management software provider celebrating its best ever six months for customer acquisition and contract wins.
Good start to the year for Mitie
The facilities management group is reporting good figures for what is traditionally its lowest revenue quarter.
Strong organic growth continues at Compass
Group revenue was up 15% for the third quarter overall, 17% in Europe.
OCS team pioneers MudCam
New system addresses legislative and safety concerns for construction sites and mitigates the multi-million-pound risks of site shutdowns.
Bidvest Noonan buys in NI
Acquisition of Robinson Services and its specialist security business Sword Security boost the group’s position in Northern Ireland.
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Sodexo slashes waste at Oasis academies
Since 1 September 2022 WasteWatch has reduced food waste by 43%, the equivalent of 30,249 meals.
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Danhouse Security relaunches with new team
The London-based security services provider is pairing a new senior management team with a new purpose.
BCIS offers five-year FM forecast
The cost information advisor sees the market facing restricted budgets as inflation comes down slower than expected and interest rates rise.
Amulet turns five
Churchill Group’s security services business is marking its fifth birthday with news of a 2023 turnover of £60m.
Nearly 20% of office space could be unlettable
Without investment, this stock is unlikely to be fit for purpose in terms of meeting the needs of occupiers and complying with MEES legislation.
Johnson Controls acquires FM:Systems
The acquisition adds complementary cloud-based software-as-a-service workplace management capabilities to the buyer’s existing portfolio.
Second Carillion director disqualified
Richard Adam, the group’s finance director between 2007 and 2016, has been disqualified for 12 and a half years.
EMEA outsourcing bounces back
Europe’s demand for IT and business services reached an all-time high in the second quarter of 2023.
Sustainability: Reconomy cracks £1bn mark
The circular economy specialist has reported record annual turnover of over £1bn in 2022, more than doubling its 2020 figure.
Strong start to 2023 for Lewis & Graves
The Atlas Group cleaning business has secured 11 contract wins in the first half of the year.
Curran named BESA president
Claire Curran, managing director of building services specialists Linaker, has been elected president of the Building Engineering Services Association.
Administrators appointed at J Tomlinson
The Nottingham-based construction to services group has collapsed, with most of its 400 employees facing redundancy.
Integral partners to deliver defibrillators
The hard services specialist is currently installing defibrillator units at 154 train stations.
EV: easy money?
A new report says that commercial landlords could be missing out on a new income source.
Imtech rebrands as Dalkia
The move sees the majority of the technical and energy solution provider’s UK operations adopting the new brand.
London flexible office space: growth market
A new market report shows costs down with space available up significantly.
Merger creates UAE’s largest property & FM operation
A three-way merger will bring more than 1m sqm of commercial space under a single source of management.
Wates joins forces to boost retrofit
Wates has become one of the first members of the National Homes Decarbonisation Group.
Serco reports strong first half
The public sector-focused services group has upgraded guidance for the full year following a good H1.
ESS unveils frictionless store
The Compass Group business has opened its first fully frictionless store, at the Defence Academy of the United Kingdom.
RICS back in the headlines
And not in a good way, as the entire Standards and Regulation Board resigns.
Accruent and ServiceChannel partner up
The two tech platforms are aiming to deliver a unique integrated real estate and facilities management solution.
Emerging Workplace Leaders new podcast
The community platform for young professionals in FM has launched the premier episode of its new monthly podcast.
Major investment for Halifax FM firm
A £6.5m injection will support growth plans at MSL Property Care Services Ltd.
Mitie launches Midlands hub
The hub provides a base for a key group business, as well as a home for the state-of-the-art Cleaning and Hygiene Centre of Excellence.
Bellrock and Lorne Stewart sign Armed Forces Covenant
FM is a natural home for former members of the armed forces, and the number of service providers pledging support continues to grow.
£1.5m funding milestone for food campaign
The Sodexo Stop Hunger Foundation has donated a record amount to FareShare, the food redistribution charity.
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Chartwells partners with Feeding Britain
Compass Group’s school and education catering company has teamed up with the food aid charity to help tackle hunger.
Reconomy buys to grow
The circular economy specialist has been on the acquisition trail again.
Compliance Group expands fire division
The multi-disciplinary provider of safety and regulatory compliance services has acquired Alpha Fire Alarms.
Lewis & Graves on CPC framework
The Atlas Group business has secured a position as a supplier on the Crescent Purchasing Consortium framework for cleaning services.
Portico teams up with transACT
A new partnership brings the guest services specialist together with the workplace technology solutions and services provider.
ISS commits to hire 1,000 refugees in Europe
This new pledge builds on the group’s ongoing commitment to hire, train and upskill immigrants and refugees.
Amey claims energy management first
The facilities and asset management services provider has achieved ISO 50001, the international standard for energy management systems.
Lorne Stewart Facilities boasts good start
The hard services specialist has reported a strong start to 2023, driven by new contract wins and extensions.
Bidvest Noonan: new energy management service
The launch comes in response to rising energy prices driving businesses to search for solutions to control costs.
Kingdom buys to build reach
Kingdom Services Group has acquired two businesses, bringing more than 750 additional staff into its workforce.
Elior business in 5-year win
Caterplus, specialist in the care and retirement living sector, will provide services for 13 sites in England and Wales.
Croma to sell guarding business
The AIM-listed security services group has signed a conditional agreement to sell as it shifts focus to higher margin businesses.
Mitie passes £4bn mark
The group continues to haul in new and renewal business, cementing its position as the UK’s biggest FM group by some way.
ESS confirms Defence Training Estate role
The Defence infrastructure Organisation‘s recent renewal of the contract sees ESS retain its role as catering services provider.
Tivoli Group to buy Greenfingers Landscape
In the latest move in this busy marketplace, Tivoli has exchanged contracts on a deal that will extend its scale and reach.
CBRE acquires workplace change advisor
The Paris-based workINprogress specialises in workplace strategy and change management services.
DMA named as CCS supplier
The building services group has been added as a supplier on the Crown Commercial Service’s FM and workplace DPS system.
Investor acquires United Living
The social housing construction to maintenance services company has signed a definitive agreement with US investment group Apollo.
Catering: post-Covid revival continues
Contract caterers’ sales in the first quarter of 2023 finished 30% above the same period in 2022.
Reconomy acquires UK Waste Solutions
This strengthens its position in the commercial waste sector as the biggest technology-enabled resource management provider, Reconomy says.
Labour shortages hitting engineering services
The latest building services industry survey shows the growing impact rising labour shortages are having on businesses in the sector.
London refurbishment at all-time high
The looming spectre of obsolescence has seen a record level of office upgrade projects get underway in the capital.
Growing flexspace group unveils conference plan
The Flexible Space Association, the trade body for the flexible workspace industry, has hit the 1000-location mark.
Planon partners with SAP
The software powerhouses have announced a strategic partnership with the objective of offering companies an integrated solution for real estate and facilities management.
Bidvest Noonan moves on robot technology
The FM services provider is extending its security operations with the deployment of a Boston Dynamics Spot unit.
Pareto reports eighth year of growth
Figures for the year ending September 2022 show a 75% growth in organic turnover to £32m.
Strong start for Liverpool services provider
Liverpool-based FM and project services company Avrenim is reporting new contract wins totalling more than £3.25m in the first quarter of 2023.
Nurture buys East Anglia service provider
The landscape company has completed the acquisition of Norfolk-based CGM Group in a deal that will strengthen the buyer’s presence in the region.
Servo growing fast
The Leeds-based service provider has made several senior appointments to help propel continued growth.
Compass points to strong growth
First-half results lead to upgraded full-year guidance and commitment to an extended share buyback programme.
Principle moves to employee ownership
The cleaning services company is transferring the majority of its shares to its 2,300 employees.
Record flexible occupancy rates
Flexible workspace locations in the UK have hit their highest ever occupancy levels.
Amey in framework success
The facilities management and project services company has secured a place on its sixth public sector framework in under a year.
ISS reports strong start to the year
So strong, in fact, that the facilities services group has upgraded its outlook for organic growth in 2023.
Mitie buys to expand security offer
The group has acquired RH Irving Industrials Ltd, a specialist in security systems design and maintenance.
Mitie Foundation marks 10th anniversary
Funded by Mitie, the Foundation operates independently, with a separate board and management structure.
Equans launches Smartr digital offer
The advanced digital platform will drive efficiencies and help accelerate decarbonisation efforts across the built environment.
Inviron extends Birmingham role
Birmingham City University has appointed Inviron as principal contractor on a new HVAC project.
Atlas Security shortlisted for top award
The security services business is in contention for Security Guarding Company of the Year at the Fire and Security Matters Awards 2023.
Occupier demand: quality over quantity
The Royal Institution of Chartered Surveyors sees the UK property market remaining subdued, but there are signs of optimism too.
Sodexo Live! moves on growth strategy
The group’s dedicated business for sports, events and hospitality has taken full ownership of the STH joint venture.
Polyteck takes stake in managed solutions provider
The construction and facilities management organisation has announced a multi-million-pound investment in MetSpace.
‘Aggressive’ growth plan for Nurture Group
The five-year plan for the grounds services business is underpinned by new investment of £57m.
Pagabo opens £545m M&E framework
Specialist M&E subcontractors will be appointed to the new framework, which will run for four years.
Cleanology sees ‘record breaking’ growth
The cleaning services provider has taken on 600 new staff over the past 12 months following a series of contracts wins.
Islands growth for Q3
Q3 Services Channel Islands has acquired Jersey’s Millenium Cleaning Services Limited.
Richard Irvin in second CCS win
The hard services provider has been named as a supplier on Crown Commercial Service’s Housing Maintenance & Management Services DPS.
Mitie looks strong
The group has closed FY23 with revenue up and operating profit ahead of the forecast.
Property and proptech groups to merge
The British Property Federation and the UK PropTech Association will join forces to drive innovation in the property sector.
Polish FM company buys into UK market
Gdansk-headquartered Sescom says the acquisition provides a platform to expand its initial UK operations.
BCC slams government lack of interest
Failure to pursue recommendations for cleaning and hygiene to be made a national priority is ‘arguably reckless’ and ‘inexplicable’.
Richard Irvin FM secures CCS place
The hard services firm has been named as a supplier on the Crown Commercial Service Facilities Management & Workplace Services DPS.
Mitie buys security consultancy
Linx International Group is a risk management consulting business which also provides technical and management training to the security industry.
10 on major works housing deal
L&Q has signed contracts with ten partners on a programme worth up to £300m per year.
Sodexo reports solid H1 results
First half figures are up strongly and organic growth guidance has been upgraded.
Services move in-house at Barnet
Once dubbed ‘easyCouncil’ for its commitment to outsourced service delivery, the London borough is leaving almost all of that behind.
Pinnacle sells district heating business
Independent infrastructure fund manager DIF Capital Partners is set to take a significant majority stake in the business.
Mace Operate reports strong start to 2023
The specialist facilities management business says it has secured new contracts and retained business across various locations and sectors.
Robertson FM revenue up
Year-end figures show solid growth in turnover despite some challenges for the group.
Major investment for Ecoserv
The cleaning and related services group has secured a £4m asset-based lending facility.
BCC calls for action on lobbying
The British Cleaning Council has thanked the more than 150 industry members who have backed its lobbying campaign and called on more colleagues to get involved.
14forty supports critical refinery shutdown
The facilities management business recently provided support for Essar's Stanlow oil refinery in Ellesmere Port during its vital shutdown event.
Wates reports record turnover
The construction to services group says its record order book will propel further growth, too.
CIWM warns on skills and labour shortage
The professional body for the waste and recycling sector is calling on the government to provide additional support.
EMCOR UK leads on growth and innovation
Market analyst Frost & Sullivan rates the firm as the leader on both scores in the European FM market.
Compass launches Vested contract in US
The food and facilities services group and its client AstraZeneca are taking supplier management ‘to the next level’.
REAMS extends Bouygues partnership
The deal sees the continued provision of engineering advice and asset management technology solutions for FM contracts.
Foodbuy retains NHS supply contract
Compass Group’s food and beverage procurement company has retained a major contract with NHS Supply Chain.
Demand for security officers ‘soars’
New figures published by the British Security Industry Association indicate that the sector is booming.
Two framework wins for United Living
United Living Property Services has been awarded a place on two National Housing Maintenance Forum frameworks.
SPIE named supplier on CCS framework
SPIE UK will be providing physical, technical and support services for the provision of security services.
Three selected for safetytech sandbox
Balfour Beatty, BAM Nuttall and Heathrow Airport will take part in the world’s first regulatory sandbox for industrial safetytech.
BaxterStorey opens Just Walk Out store
The micro supermarket leverages artificial intelligence to create a checkout-free experience at Amazon’s London headquarters in Shoreditch.
Churchill joins IPS
The soft services group has joined the Infection Prevention Society as a corporate member.
Updated client guide to office fit-outs
The revised guide aims to promote best practice in the fit-out process and to take account of new working practices.
Apleona in major merger move
The Frankfurt-headquartered integrated FM provider has signed a deal that will nearly double its headcount.
CBRE names winners in innovation challenge
The firm’s Global Workplace Solutions business has announced the winners of its annual UK Supplier Innovation Challenge.
Office demand exceeds 10-year average
More mixed signals from the property world as 2023 office demand in London is up and more companies are upsizing than downsizing.
Securitas Technology launches
The security services group has launched its new technology brand in the UK.
Inviron completes EDF refurbishment
New ways of working sees project complete successfully in nine weeks.
Kings grows with EFire buy
Kings Secure Technologies has signed a definitive agreement to acquire fire and life safety systems provider East Fire Extinguishers and Alarms.
Amey adopts digital solution for defence contract
Amey is using AI-powered visual assistance, enabling engineers to deliver a more effective service when carrying out housing maintenance tasks.
Planon in key acquisition
Planon has announced the acquisition of control.IT, the largest software company specialising in real estate asset and portfolio management in its region.
Elior moves on major acquisition
Following the signing of agreements, shareholders are due to approve the deal in April.
Engineers worry about payment and recruitment
The majority of building services business owners and decision-makers expect performance to improve in the short-term but worsen by the end of 2023.
RSK acquires Richard Irvin FM
The environmental and engineering services group has extended its reach into hard FM with its latest buy.
Bellrock acquires Carbon Architecture
The property and FM services company has extended its offer with the acquisition of the carbon consulting and analytics business.
Sodexo foundation raises over £144,000
Funds raised at Wednesday’s Stop Hunger Foundation dinner will go to projects tackling food insecurity and its causes.
Orbis buys to extend offer
Orbis Protect has completed the acquisition of Secure Site UK, an electronic surveillance specialist.
Corps partners for enhanced monitoring
Corps Monitoring has partnered with home and business security systems specialist Texecom Monitor to provide a one-stop solution for signalling.
Drees & Sommer brings forward AA acquisition
The property consultancy group is bringing forward its full acquisition of UK property and construction consultants AA Projects.
CDR acquires Atalian businesses
Following the acquisition of OCS Group by Clayton Dubilier & Rice, Atalian has confirmed the sale of key divisions.
Serco closes out a good year
The group’s full-year results for 2022 show revenue, profit and order intake all up.
Sewell moves toward employee ownership
Yorkshire based Sewell Estates has become part employee-owned.
Fit-out procurement under the spotlight
New report aims to better understand how procurement practices are affecting the £10bn fit-out industry and how they can be improved.
£180m TFM framework coming
National framework provider Pagabo has issued a prior information notice for its latest framework to support the public sector.
Kingdom grows training business
The services provider has acquired Dutton Fisher Associates, a specialist in training and apprenticeships in the social housing sector.
ISS reports strong momentum across 2022
Reporting full-year results, the group cites accelerating organic growth, solid operating margin and free cash flow improvements.
Flexible working coming to the education sector
Business process outsourcing specialist Capita is set to deliver a programme for culture change and promotion of flexible working practices in English schools.
KPMG in settlement with Carillion liquidator
The construction to services group collapsed five years ago, but the reverberations roll on.
Acquisition extends NJC’s reach
The London-headquartered cleaning and support services business has acquired Expectations Property Group.
New investment at Edwin James Group
Secondary investment for the engineering services business will support ambitious growth plans.
ISS unveils Livv
The boutique workplace experience company has officially launched with a mission to help challenger organisations create and maintain inspiring workplaces.
Ecoserv in pre-pack sale
Almost 2,000 jobs have been saved following the company’s collapse into administration.
Citrus FM merges with Waste Fetch
The deal sees the ambitious FM company rebranding two of its existing business.
Compass sees strong Q1 growth
The group is reporting organic revenue growth of 24% on the back of good performance in all regions.
Big growth at BigChange
The job management software company reports that 2022 was its best trading year ever.
Growth opportunity for safety tech specialists
UK technology companies with game-changing safety tech products are being invited to get involved with a new Health & Safety Executive-backed initiative.
Public sector framework place for Amey
This is the sixth framework the business has been awarded a place on over the last twelve months.
Caterer counts £20m of new contracts
Contract caterer BM has hit that milestone over the past six months, with new business in the financial, tech, media, construction and legal sectors.
Property looks to accelerate decarbonisation
Market prospects may be uncertain over the short-term, but many UK property companies intend to increase investment in carbon reduction this year.
Atlas Security boasts strong first year
Atlas FM’s security services division is reporting growth of over 120% in its first year, with a string of new business wins.
Inviron raises £20k for Mind
Throughout 2022, employees, clients and suppliers took part in fund-raising events for charity partner, Mind.
Levy launches build-out service
Levy UK&I, Compass Group’s sports and venue catering specialist, has launched BUILT by Levy.
Mitie reports 'encouraging performance'
The facilities management group saw Q3 revenue climb 3% above Q2 and 6% above Q1, according to a new trading statement.
Bidvest Noonan backs food body
The facilities services provider has become a supporting member of the Society of Food Hygiene and Technology, the highest level of membership offered.
Eurest supports Heathrow with free food scheme
With the winter in full swing and a cost-of-living crisis raging, Heathrow Airport has launched a free meal scheme for all employees.
Planon takes stake in PropTech company
Planon has acquired a majority share in Ubigreen, a company focused on energy performance and workspace optimisation.
Projects: SPIE appointed at pharma lab
Llife science company Evotec has appointed SPIE UK to deliver M&E works at its Abingdon site.
Projects: Novus lands trio of healthcare contracts
Novus Property Solutions has been awarded a series of hospital-based contracts across the North West and Midlands.
Sodexo reports strong start to FY23
First quarter group revenues reached €6.3bn, up 20.2% year-on-year, with organic growth remaining strong at 12.3%.
Planon partners to extend cloud offering
The global provider of building management software is partnering with Microsoft and adding Microsoft Azure to its cloud platform.
Buckthorn completes Amey buy
The investment group confirms that the deal was sealed at the end of December.
Vegetarian and vegan dishes on the rise
To mark Veganuary 2023, Sodexo has published its food sales data for 2022.
December news you may have missed
Here’s a brief round-up of stories that may have passed you by in the busy run-up to the holiday period.
Elior in major multi-services move
Elior Group has signed a memorandum of understanding to acquire Derichebourg Multiservices as a part of its ongoing turnaround strategy.
Atalian sale changes focus
The group will not be sold as a whole to the US investment company Clayton, Dubilier & Rice.
CBRE to buy Swedish firm
The property services group has announced a definitive agreement to acquire hard services provider H2M Sverige.
Imtech completes SPIE UK acquisition
With the customary conditions and regulatory approvals in place, SPIE UK is now wholly owned by Imtech.
Compass Foodbuy business grows
Foodbuy Europe, the Compass group business, has acquired Regency Purchasing Group, its third acquisition this year.
Serco: better than expected year
"2022 will turn out much better than we expected at the start of the year as strong growth across the business largely replaced Covid contracts.”
DIO updates on Built Estate contracts
As new contracts reach the year-one milestone, innovation and collaboration have paved the way for success, the Defence Infrastructure Organisation says.
Portico targets employee engagement
The specialist provider of tailored guest services has launched a new online directory of more than 300 value-add experiences from local businesses.
Milner to return to Amey as CEO
Buckthorn Partners has confirmed that Andy Milner will return as chief executive of the infrastructure and support services company.
GSH rebrands Team Q
Following the acquisition earlier this year, Team Q has now become GSH Facilities Management Ltd.
14forty in sustainable cleaning drive
The FM service provider has introduced a stabilised aqueous ozone system at three sites for its client N Brown Group plc.
Galliford Try awarded place on security framework
Galliford Try, the construction and services group, has been appointed to the new £3bn Crown Commercial Service framework.
Asbestos specialist buys to grow
Specialist service provider Environmental Essentials has acquired Adams Environmental, with the help of a follow-on investment.
Croma looks at selling guarding business
The AIM-listed security services group is in discussion about an MBO at Vigilant, its largest division.
US investor boosts position in UK security
Acquisition of the Protector Group follows stake taken in Amberstone Security.
Medirest site awarded exemplar status
The healthcare division of Compass UK & Ireland and partner Royal Surrey Hospital have been cited for the implementation of the 2021 National Standards for Cleaning.
Aramark launches at major Merlin sites
The latest phase in its partnership with Merlin Entertainments sees Aramark UK rolling out services at Alton Towers Resort and Warwick Castle.
OCS completes sale to CDR
OCS Group has confirmed completion of the sale of its facilities services division to Clayton, Dubilier & Rice.
DIO contracts launch
£117m worth of new contracts, awarded by the Defence Infrastructure Organisation, came into force on 1 December.
Cleaning APPG publishes first report
The All-Party Parliamentary Group for the Cleaning and Hygiene Industry has made a series of recommendations for government, regulators and the industry itself.
EcoSync secures growth funding
The energy solution provider has raised close to £1m to support expansion into new sectors.
Climate tech start-up growing fast
OakTree Power has reported a sixfold capacity increase in six months.
New restaurant opened by 14forty
The facilities management company has opened a new restaurant with online retailer N Brown Group plc.
Contract cleaning: opportunities & headwinds
New market research finds that just over half of UK contract cleaners reported rapid growth in the last 12 months, but the market is polarising.
Compass beats 2019 revenue
As the group continues on its recovery journey full-year figures for FY22 show Q4 at 116% of the 2019 revenue level.
Levy UK announces move to Living Wage
Compass Group UK & Ireland’s sports and leisure business topped off last week’s Living Wage Week by committing to the campaign for all its UK employees.
Mitie positive despite mid-year profit fall
First half saw strong performance reflecting momentum across all divisions, says CEO Phil Bentley.
Atlas in third acquisition
In its third move this year, Atlas FM has acquired cleaning and support services business Lewis & Graves Partnership.
JLL launches new brand positioning
A brand update aims to emphasise the firm’s purpose and range of expertise to help clients amid a changing real estate environment.
BCC backs Living Wage
This is Living Wage Week, and the British Cleaning Council has renewed its call for sector businesses to consider becoming real Living Wage Employers.
Imtech sells Irish engineering business
The hard services group has signed a binding agreement to sell Suir Engineering Ltd.
Government publishes first FM strategy
The document establishes a coordinated, cross-government vision for facilities management, setting the strategic approach and standards for ‘what good looks like’.
Matthew Dean named Chartered Practitioner
ISS product development manager Matthew Dean has secured the Chartered Practitioner award from the Worshipful Company of Environmental Cleaners.
Cleanology boosts growth
The commercial cleaning firm has continued its expansion programme with the acquisition of TC Bibby & Sons, one of the largest cleaning contractors in northwest England.
New workplace guest service business
Amplify has been launched, offering reception, switchboard, reservations, events and technical services.
Equans helping to fund net zero start-ups
Equans has invested in two net zero carbon software specialists through the Clean Growth Innovation Fund.
ISS gears up for next phase of its strategy
The FM services provider says it is evolving from a period of turnaround to a new phase of strong growth at sustainable and attractive margins.
New NHS food & drink standards
New standards published last week set the target for healthcare organisations, as well as contracted service providers.
Infogrid acquires data analytics firm
Building intelligence SaaS technology company Infogrid has acquired Aquicore, an ESG data and analytics specialist.
ISS sees strong growth momentum
The facilities services group is reporting strong figures for the first nine months of 2022.
Offices: call for circular economy principles
A new report by the British Council for Offices urges the property industry to ‘retain, extend life, reduce impact’ to future-proof the office sector.
Atlas acquires City West
One of London’s leading cleaning companies, City West Support Services brings to Atlas FM new customers in a range of sectors.
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DIO confirms start of Gibraltar contract
The first of a new suite of contracts to provide key services for the UK Armed Forces on overseas Ministry of Defence bases has been come into service.
Lightbulb moment for bid advisors
Bid consultancy Stephen Alexander has partnered with Lightbulb Credit to enhance its consultancy services for clients looking to win new public and private sector contracts.
ISS builds its position in Switzerland
The group has acquired FM company Livit, gaining 11 local branches throughout Switzerland.
Imtech to acquire SPIE UK
The acquisition will complement and enhance Imtech’s current offering, the buyer says.
Cooltech rebrands to Ecoserv Technical Services
A number of senior appointments have also been made following the acquisition by Ecoserv Group last year.
New MD for Office Concierge
The reception management specialist has promoted Anthony Laser to managing director.
Sodexo reports good figures for FY22
“All our activities delivered a strong recovery in Fiscal 2022,” says group CEO Sophie Bellon.
Lexington expands cloud catering service
Workplace caterer Lexington has extended it cloud offer, Lex Unboxed, to reach more workplaces in London.
Apleona to buy Irish FM provider
The Germany-based FM group is set to acquire Dublin-headquartered Acacia.
Outsourcing: pace of growth slows
Europe’s outsourced services market continued its year-on-year growth in Q3 2022, amid signs that economic concerns may be dampening demand.
Industry bodies to align data standards
In what has been described as “a momentous game-changing moment”, the standards used to manage costing, carbon, and building and facilities maintenance are to be aligned.
BCC blasts Home Secretary
Leaders of one of the UK’s biggest industries have branded Home Secretary Suella Braverman’s comments about reducing migrant workers entering the country as ‘ridiculous’.
Amey sold to investors
Spanish infrastructure group Ferrovial has struck a deal with two investment groups for the sale of its UK services business.
Equans delivers vast EV car park
One of the largest charging installations in the UK, NatWest offices in Gogarburn, Edinburgh, benefit from 264 sockets in total.
Sodexo subsidiary grows
Entegra, the group’s procurement business, has acquired Beacon Purchasing, bringing together two of the UK’s leading purchasing organisations.
ISS awards patient meals contract
ISS UK has announced a new partnership with apetito, one of the UK’s largest suppliers of delivered-in meals
Apleona acquires maintenance services specialist
London-headquartered Combined Technical Solutions Limited has been acquired by the Apleona group
Bouygues completes EQUANS acquisition
The deal will see Bouygues Energies & Services merging with EQUANS in January.
Kingdom business grows
Kingdom Cleaning is reporting significant growth, following a number of new business wins, appointments and acquisitions.
Condeco merges with iOffice + SpaceIQ
Bringing the provider of workspace scheduling software together with the workplace and asset management company creates Eptura.
MRI grows with retail specialist
The acquisitive real estate software group has announced the acquisition of UK-based Springboard, a provider of footfall counting and artificial intelligence-powered analytics.
Biffa agrees sale
One of the biggest names in the waste management business is set to be acquired in a £1.3bn deal.
Inviron strengthens net zero offering
A group-wide strategic review sees the hard services specialist taking the Connect Energy team into the fold.
Corps responds to cost challenges
The security services provider plans to launch a new customer and industry-focused campaign to support businesses facing rising costs.
VPS grows with Nexus acquisition
VPS Group, the temporary security specialist, has acquired Nexus National Security Network.
ABM expands social mobility initiative
ABM has opened its doors to the fifth cohort to take part in its Junior Engineering Engagement Programme, with an additional school on the roster.
NG Bailey ‘transforming connectivity’ as it targets growth
The group’s IT Services business has revealed ambitious plans for growth following a strong financial performance.
Bellrock buys technical services business
The property and facilities management group’s latest acquisition is Huntingdon-based Martech Technical Services Ltd.
Amey: buy-out in the works?
Former Amey CEO Andy Milner is in talks to return and lead a buyout of the business, Sky News is reporting.
CDX Security launches aviation division
The Warrington-based company says CDX Aviation Services comes in response to “soaring demand”.
Altuity secures listing on CCS framework
Specialist software developer Altuity Solutions has secured a place on the Crown Commercial Service’s G-Cloud 13 framework.
Inviron reports healthy growth across all sectors
Despite a challenging 2021, Inviron has reported a strong set of accounts underpinned by solid growth.
Offices: London occupiers growing footprint
Contrary to the post-Covid expectations of many, the Central London office leasing market has seen occupiers expanding their footprint at record levels.
Foodbuy buys again
Compass Group UK & Ireland has acquired Equinoxe Solutions which will be merged into the group’s Foodbuy procurement business.
MPs set for inquiry into Covid cleaning and hygiene
Next week sees the start of an inquiry into the role of cleaning and hygiene, and the associated challenges, during the Covid-19 pandemic.
McGill in administration again
Dundee-based McGill Facilities Management moved into administration last week, but one division has already been sold.
NG Bailey returns to profitability
The UK’s largest independent engineering and services business is reporting healthy figures for FY22.
CMA unwinds Veolia/Suez merger
The Competition and Markets Authority has instructed Veolia to sell three businesses after an in-depth investigation.
Atlas Security unveils new control room
A new national control centre aims to further professionalise operations, expand the service offering and create a more comfortable working environment.
CBRE extends FM technology offer
The property services group has announced the acquisition of E2C Technology, an artificial intelligence/machine learning specialist.
Orbis Protect acquires Veritas Property Management
The acquisition brings together both companies to strengthen the service offering to the enlarged group’s customers.
Mitie donates hygiene equipment to relief centre
The FM group has shipped PPE and other hygiene supplies to the GE Operator Humanitarian Centre in Warsaw.
Mears buys energy specialist
Headquartered in Dundee, IRT Surveys provides a range of data-led services focused on addressing fuel poverty, decarbonisation and energy efficiency.
JLL and HqO extend strategic relationship
The real estate advisory group and the workplace experience platform have sharpened their focus on the importance of workplace experience for building owners and occupiers.
Bullish ISS upgrades 2022 outlook
The facilities services group is reporting accelerating growth momentum for the first half of the year.
Property and FM could see budget cuts
An international survey of CFOs suggests real estate, facilities management and finance functions are most likely to face cuts in the next 12 months.
Solid first half for Serco
Growth in other parts of the business more than offset the wind-down of one contract and the exit from another.
Bouygues E&S named to CCS framework
The company has confirmed its place as a supplier on the Crown Commercial Service’s new facilities management framework, RM6232.
Capita to sell real estate businesses
The multi-disciplinary service group WSP is to acquire Capita Real Estate & Infrastructure and GL Hearn for £60m.
Chartwells Independent hails “outstanding year”
Compass Group UK & Ireland’s independent school catering division reports it has added a record number of schools to its estate.
McGill working to avoid administration
The Dundee-headquartered building services business is grappling with financial issues but continues to be operational.
Window cleaner climbs to number 2 spot
Principle Windows, the vertical cleaning division of Principle Cleaning Services, has become the second largest window cleaning operation in the UK.
BAM launches EV charging service
BAM Charging Solutions offers an end-to-end EV charging infrastructure service to support organisations on their road to zero emissions.
Sodexo Live! unveils DW Stadium makeover
Home to Wigan Athletic and Wigan Warriors, the DW Stadium now boasts modern hospitality, conference and events spaces, thanks to a £1m investment from the venue partner.
Former Carillion directors fined
Three ex-senior executives at the collapsed construction to services group have been issued with fines by the Financial Conduct Authority.
Features - Search found 70 features
Headquarters, hubquarters and haulovers
From sustainability to skills shortages, the need to work together to overcome some of the key challenges of our time has never been more pressing for organisations operating in the built environment.
Workplace: airing the big issues
Three years on since The Workplace Event was last held face to face, it made its long-awaited return to the Birmingham NEC this month. Craig Peters reports.
The i-FM News Review 2020
This was a year that started like any other, with reports of contract wins, business changes, people moves, as well as the familiar big themes in the marketplace: competition, sustainability, workplace trends.
World FM Day 2020: reports from the frontline
People in FM hold all kinds of roles in all kinds of situations, working these days under considerable pressure. It is inspirational to hear what they do and how. We asked a whole selection to tell us about themselves in their own words.
Councils are doing it for themselves
Cornwall Council was an early adopter in setting up a wholly-owned FM operation; and Cormac is now winning third-party business. Fiona Perrin reports on the model.
9 megatrends that every FM provider should know
Economic growth, globalisation, technological development... here are a just some of the megatrends that are shaping the future of FM, analysed by the experts at ISS.
Smaller players with big ambitions
The latest in a series of i-FM features identifying some of the smaller, but growing players in UK FM.
Building innovation on international expertise
Phil Smith offers some advice on moving into, and benefiting from, international partnerships in a fast-changing FM sector.
Small, medium and enterprising
We hear a lot about the big organisations in UK FM. But who are the rising stars and what makes them successful? Fiona Perrin talked to four of the challengers.
Smart technology leads the way for cleaning
In the right environment, complete robotic cleaning could only be a year or two away. Alex Blake looks at the ways smart technology is changing the cleaning industry and calls for benchmarked standards on how it's being used.
Living wills are coming in facilities management
So embrace them now to get ahead of the game, say Derrick Tate and Farah Abou.
Securing the future
Consumer electronics have changed people's expectations and that change is filtering down to slower placed, traditional sectors such as security. So, what should you expect from the security industry asks Derek McLean.
Specialist services: medical equipment safety testing
Bouygues Energies & Services doesn't just look after buildings and the people who work in them. The company has developed some surprising specialisations, too. Simon Hayman turns the spotlight on one of these.
The changing role of FM in universities
Facilities management has become a critical factor for students when choosing their university. We talked to the experts at Bouygues E&S about this.
Can FM be disrupted?
Simon Iatrou examines how the gig economy and new technologies may soon revolutionise FM and other built environment disciplines.
Finding your voice
Simon Iatrou talks to Nicola Lovett, CEO of ENGIE Services, about how her organisation is adapting to the changing landscape of support services.
BIFM: a long and winding road
The latest in our occasional history series looks at the path of the British Institute of Facilities Management, definitely a case of moving forward though with a fair few potholes and switchbacks along the way.
The i-FM News Review 2017
As always in UK FM, it's been a busy year. It has also been a year notable for its mixed messages, with many service providers reporting growth but a significant number of others, including some of the biggest in the business, reporting problems.
Next Gen CCS Framework: an FM opportunity
As the market prepares itself for the government's next-gen FM CCS framework, Baskar Sundaram helps providers ascertain if the framework is the way forward for them.
Creating Incentives
i-FM looks back through the archives to explore the story behind Incentive FM and its leader Jeremy Waud, one of the FM sector’s most enduring figures.
Bidding in the public sector
Looking for public sector contracts? Nicola Bramwell explores some of the common pitfalls for bidders and offers advice on ways to avoid them.
Apleona: tracking the path from cleaning to FM
Apleona appeared on the UK FM scene in mid 2017. Who is this company with the unusual name and where did they come from?
A quick catch-up with Guy Tucker
In October 2014, i-FM met up with Guy Tucker, Head of Business Development at Arthur McKay, as the Scottish-based hard services specialist was eyeing expansion south of the border.
Sleeping Giant Awakes
Saudi Arabia has the potential to be far and away the largest FM market in the Gulf region. Trends in both the private and public sectors suggest that it is now poised to realise that potential and shed its historic low-cost, low-quality image.
The Success of Trade Shows
Matt Benyon explains why trade shows still have an important role to play in the sales and marketing mix.
The i-FM News Review 2014
The great thing about facilities management is that it is not like waiting for a bus: two or three big stories may occasionally come along together, but almost never are you left standing on the street corner waiting for something interesting to happen.
The Complicated Lineage of SGP
SGP Property & Facilities Management is a fine example of business evolution in the FM marketplace. For all the big names that have always been themselves, there are plenty of others that grew and changed through the busy M&A scene typical of UK FM.
10 Years of Rentokil
Rentokil Initial has been in the news with the £250m sale of its FM business to Interserve, which in a way signals the close of a remarkable and not always comfortable decade of change.
Global FM Makeover
i-FM caught up with Global FM Chairman Duncan Waddell in Australia last week to hear how 'the association for associations' has re-built itself with a clearer focus on goals and outcomes.
A Fresh Look at PHS
The support services group PHS is what you might call 'a solid little business'. And you’d be right: it has been solid, safe, maybe even unexciting; but it is not so little and it does have some new ideas for growth.
The i-FM News Review 2012
Another post-recessionary year, widely summed up by industry observers and financial directors alike with the phrase 'challenging market conditions'.
Middle East Success Story
After Macro International's fifth win of the FM Consultancy of the Year Award in the UAE, Jessica Jarlvi talks to MD Bill Heath.
Joining Forces
In an industry often accused of lacking differentiation, SGP is a company that seems to know exactly what it is about; and it appears to be making a success of it.
Ready for Action
In the three years since Neil Murray's appointment to run Sodexo's corporate FM division, that business has consciously avoided the spotlight. But things have changed now. Why?
Growth Strategy
Maybe it's fate. Highly regarded M&E specialist Norland Managed Services is making a strong move into integrated service delivery. That name choice of 15 years ago looks prescient indeed.
Dealing Direct
The future lies in the hands of service providers who can self-deliver at agreed quality and cost levels, consistently and with a bit of creativity. That's the view from Rob Legge, CEO of Servest.
A Short Shelf Life for Trade Magazines
There's a slow but steady revolution underway in the publishing industry. No one’s quite sure of the timing, but the direction is clear: the internet has changed the rules fundamentally.
i-FM News Review 2010
Despite the lingering effects of recession, this was an eventful year for UK facilities management.
Going for Growth the SGP Way
SGP's decision to buy a series of contracts from the collapsed Jarvis group looked to some like a bold and opportunistic move. Was it?
Reinventing OCS
Martin Gammon said he would wake the 'sleeping giant' when he was named MD for the group's UK business a year ago. Has he delivered?
Small is Beautiful
For a small company to win one PFM award is impressive but not so unusual. Scooping two is remarkable.
Born Again
Amey's FM business has been a bit of a dark horse over the past couple of years. That may change as the Built Environment division reaches a new level of maturity.
The ISS Way
Andrew Price explains why one of the biggest service companies in the world is really quite a simple business.
Winds of Change
When Paul Yearley declared two years ago that we were on the brink of a flood of new international FM deals, people stopped and listened.
Evolution at Work
Most business ideas dreamed up in a pub over a few drinks go no further than the lounge bar – and the world is probably a better place for it.
i-FM News Review 2009
In an industry known for the pace of change, this was a relatively quiet year. Recession held a tight grip but was defied by big contract wins, a few important deals and some interesting moves.
Joined-up Problem Solving
Noel Clancy has been on FM's fast-track growth and development path more than once: first at Integral, then Stiell and finally Alfred McAlpine.
Thinking Big
CBRE is the largest commercial property advisor in the world - and it loves FM. Over the past 18 months, it has doubled the size of its business in this sector.
Parallel Lives
Iain Murray currently has at least two careers and seems to be enjoying that situation immensely. Elliott Chase reports on a wide-ranging conversation.
Right Man, Right Time
Understanding what's happening in our recession-hit markets is no simple matter. Elliott Chase talks to Jamie Reynolds of GSH.
Positive Move
Where does FM provider Europa go from here? Elliott Chase talks with Chief Exec Greig Brown.
SGP - Finding a Place in the Market
Elliott Chase writes: Now sitting comfortably in the middle rankings of the i-FM Top 50, SGP Property & Facilities Management has one of the more interesting histories in the brief and sometimes colourful annals of UK FM.
Betting on a Dark Horse
Elliott Chase writes: Interserve - industrial heritage, mainly hard services, public sector bias. And, oh yeah, they're the ones that bought MacLellan Ð so lots of blue-collar services for the retail sector, tooÉ.right? Well, not entirely.
New Advocate for the Cause
Elliott Chase writes: If there is one common lament in facilities management, it must be this: the industry's 'recognition factor' is too low; what FMs do is not widely understood and the value they can bring is not fully appreciated.
i-FM News Review 2008
Elliott Chase writes: The credit crunch was just a few months old as 2008 dawned. At first, it seemed like an obscure concept that only City financiers would have to think about. Later, we realised there was no escape, as things went from bad to worse.
Report from Dubai
Elliott Chase writes: If you haven't been to 'the investor's playground', you should go. If you have, you should go back periodically to check on progress. Dubai is a world-class experiment in commercial, environmental and cultural development.
Compete to Win
Lucy Jeynes writes: As the construction of facilities for London 2012 begins, service providers of all sizes have the opportunity to bid for the business opportunities that arise.
Making Things Happen
Elliott Chase talks with Don Kenny, MD at Carillion Business Services and a key change-maker in UK FM.
The Credit Crunch and the FM Sector
James Stander offers an expert view on what market turmoil means for merger and acquisitions activity in FM.
World Traveller
Elliott Chase writes: We hear a lot about cross-border deals in global markets these days. SMI, the facilities services business set up specifically to play in this field, is proving the scale of the opportunity with its record of 70% annual growth.
How Big is FM?
Qi Moss examines why market researchers vary by £billions in their estimates of the size of the FM sector and suggests new ways of looking at the industry to arrive at a more accurate calculation.
Raising FM's Game
Elliott Chase talks with Mark Purnell, managing director of Intelligent Property Group, about opportunities in the marketplace and plans for growth.
Making Integration Work
Elliott Chase talks with Mark Rogers about why the integrated facilities services concept hasn't lived up to its promise and what Johnson Workplace Management is doing about it.
Building Bridges
Elliott Chase talks with Keith Martin of property adviser Donaldsons about their new joint venture with ISS Coflex - a move that could foster a revolution in property services.
Carving Out a Market
Elliott Chase writes: One clear theme in the brief history of facilities management in the UK is the decline of the freestanding management specialist.
PFM Interview
Jane Fenwick talks to Alfred McAlpine Business Services MD Craig McGilvray about recent successes and future prospects.
Playing by the rules?
Corporate governance is making headlines and sustainability is also moving up the agenda. In a special report i-FM looks at how the FM sector measures up. By Richard Byatt with additional research by Fiona Perrin and Elliott Chase.
Team players aiming for the premier league
In a couple of months Carillion Services will have its new senior management team in place. Richard Byatt spoke to Don Kenny and Oliver Jones, the two men leading Carillion's bid to become one of a select group of support services providers.
Taking the wheel in rough seas
Adrian Ringrose becomes chief executive of Interserve in July. Richard Byatt spoke to him about opportunities, threats and his personal ambitions for the business he will lead.
Alan Soper interview
Alan Soper, managing director of EMCOR Facilities Services talks to Jane Fenwick about how the company's strong technical skills base is leading it into new sectors.
Comments - Search found 9 comments
Survival of the fittest
The only thing that is constant is change: perhaps a fair observation for the wider facilities management and contract service industry in 2019. So what are the main influencers and disruptors of the moment?
FM outsourcing: a bigger role for SMEs?
Active Workplace Solutions worked with online facilities management resource and insights provider i-FM to survey FM practitioners on the key issues, needs and opportunities they face today. The research provided some interesting insights.
Talking the industry up
I think it’s very easy to talk down the FM industry right now; but more than ever I am seeing a real movement behind positive change and some urgency in creating a conversation that elevates the perception of the value of what FM does.
What's the point of marketing in FM?
In these uncertain times, how can CEOs and managing directors hope to deliver shareholder value, drive long-term profitability and create stability for their businesses?
The demise of Carillion and what it means
Even before there was a Carillion, stretching back into the days of its Tarmac predecessors, this business was a pioneer of the facilities management industry. Now that it has crashed so spectacularly what should we take away from this sorry situation?
What's in a name?
So now we know. Building Futures Group is the name of the combined organisation that brings together the FMA, the CSSA and Asset Skills.
Where is everybody?
If you look at the latest i-FM Top 50 list there are few surprises at the top end with companies like ISS, Carillion, Interserve and Rentokil getting bigger and bigger.
No sector can afford to think it's better than another
As the post-Olympics row about public sector outsourcing simmers on, Sodexo's Phil Hooper calls for balanced thinking.
Safe to Hope?
If anybody is clear about what is happening in the economy, please raise your hand.
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