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CBRE targets supply chain emissions

The property services group has announced a strategic partnership with Emitwise, a carbon accounting software provider.

Right first time: the mobilisation challenge

An online workshop, coming up in October, aims to tackle some of the common problems and share strategies for success.

CIPD publishes ‘Manifesto for Good Work’

The focus is HR but much of this extends into FM, too.

Top workplace system integrators named

Market research and advisory firm Verdantix has identified five systems integration leaders.

14forty marks 10th anniversary

The FM business has relaunched its brand as it moves into its second decade of operating.

Research questions net zero progress

Fewer than 50% of organisations expect to meet decarbonisation targets by 2030.

ISS opens innovation lab

The facility services group has officially inaugurated its new Future of Work Innovation Lab in Porto.

Sustainable procurement: new advice

New report offers fresh insights into the current state of sustainable procurement adoption in the UK.

ISS targets digitisation of asset operations

The FM services group has announced a global strategic partnership with tech start-up ToolSense.

AWA expands into India

The workplace consultancy is opening its first hub in the country in recognition of India’s status as an economic powerhouse.

Unique networking event returns

Tomorrow Meets Today focuses on promoting diversity and creating unique opportunities for FM’s future leaders.

Property services: changing landscapes

Change is the theme for Barclays’ annual property services conference this year.

New energy procurement advice

New guidance on making informed procurement decisions aims to help accelerate the transition to a zero-carbon electricity grid.

Compass partners on Birmingham initiative

The services group is joining forces with The Ladder for Greater Birmingham to support and promote apprenticeships.

Amulet signs Good Employment Charter

The Churchill security business has signed up as a supporter of the Greater Manchester Good Employment Charter.

Amey in SWAPs role for DWP

Amey is working with the Department for Work and Pensions to deliver a Sector-Based Work Academy Programme.

Compass in £500,000 apprenticeships gift

The funds go to the West Midlands Combined Authority to boost hospitality and professional services apprenticeships for the region.

New site offers SMEs help with sustainability

The UK Business Climate Hub, launched this week, aims to be a one-stop-shop to help businesses save money and go green.

Study finds employers cutting back on space

Global research indicates many workers are still coming into the office less than two days a week.

Churchill moves to employee ownership trust

The group says the change will ensure it remains true to its founding entrepreneurial ethos and its core values while it continues to grow.

Compass launches career hub

The new platform is designed specifically for people who are struggling to gain employment.

Research highlights living wage challenge

Insecure employment is widespread in the UK labour market and costly to workers grappling with the cost-of-living crisis, says the Living Wage Foundation.

JLL unveils GPT model for property

JLL GPT aims to provide private, secure generative AI services to amplify insights and client outcomes.

SBFM tackles employment challenge

A new initiative from the soft FM specialist aims to provide sustainable employment opportunities for people from disadvantaged groups.

CCS helps NHS identify savings

A Crown Commercial Service-funded digital platform has identified millions of pounds of potential savings in its first year.

EMCOR publishes first sustainability report

Highlights include the creation of a new carbon team to tackle emissions and support customers to achieve net zero.

Amey unveils leadership D&I programme

Amey has launched its inaugural Multicultural Leadership Development Programme. 

BCIS offers five-year FM forecast

The cost information advisor sees the market facing restricted budgets as inflation comes down slower than expected and interest rates rise.

Partnership unlocks jobs potential

OCS has teamed up to offer new careers to previously unemployed jobseekers.

HR “should lean into AI”

That will put it in a position to drive principles about ethical and responsible use to ensure a just and fair transition, says the CIPD.

Acas consulting on flexible working code

The workplace advisory group has opened consultation on updates to its statutory Code of Practice on handling requests for flexible working.

Sustainability: Reconomy cracks £1bn mark

The circular economy specialist has reported record annual turnover of over £1bn in 2022, more than doubling its 2020 figure.

Social value: Arcus delivers with employability schemes

The FM provider is one year into a five-year social value strategy and is already highlighting the results.

Workplace: connection is key to retention and wellbeing

Three-quarters of office workers are more likely to stay in a job if they’ve built connections with colleagues.

Workplace: what do people want?

Workers increasingly view their work as more than just a source of income, as they seek a deeper relationship with their workplace.

Buildings: new guidelines on inclusion

Guidance will ensure that inclusion is considered at every stage of the design and construction process.

FM missing from whole-building carbon assessments

Rectifying this could help to position FM as a pivotal player in driving decarbonisation efforts.

Atlas Security launches people strategy

New strategy aims to demonstrate a commitment to improving the wellbeing of all employees, including frontline officers.

Imtech rebrands as Dalkia

The move sees the majority of the technical and energy solution provider’s UK operations adopting the new brand.

SBFM joins government advisory board

Supporting the rehabilitation of ex-offenders, the firm will help prepare, train and advise prison-leavers.

Compass named Living Wage Champion

Compass Group UK & Ireland has won the Living Wage Champion Award in the Recognised Service Provider Category.

ISS survey reveals worrying workplace trends

While most feel a sense of belonging at work, many worry about sharing opinions and about being treated unfairly.

SFMI criteria move with the times

The Sustainable Facilities Management Index assessments for 2023 will contain more scoring around mental health and wellbeing as behaviours become a reporting must.

Research: building a future-proof workplace

New research from Sodexo aims to answer the how-to question in the face of continued change. 

Sodexo pledges £100k for training ex-offenders

Funds, available to SMEs and not-for-profits, will come from Sodexo’s annual apprenticeship levy.

Breaks and refreshments count in the workplace

UK employers who encourage their teams to take longer, better quality and more frequent breaks could hold the key to unlocking productivity and improving employee wellbeing.

ISS commits to hire 1,000 refugees in Europe

This new pledge builds on the group’s ongoing commitment to hire, train and upskill immigrants and refugees.

Critical gaps emerge in workplace solutions

A new global survey points to a costly divide between employee need and employer provision.

Disability: how inclusive is remote and hybrid working?

A nationwide survey has been launched by Lancaster University exploring disabled workers' experiences of these work styles.

Urgent action needed on job quality

As FM clients grapple with changing work patterns and FM providers worry about recruitment issues, new research tracks falling engagement and rising stress.

Mitie hits electric fleet milestone

The FM group has transitioned 50% of its fleet to electric vehicles as it progresses toward the ultimate goal of 100% by the end of 2025.

Sodexo showcases positive social impact

Annual report highlights progress and outcomes delivered against the commitments laid out in its Social Impact Pledge.

Measuring and reporting climate risks

The UK Green Building Council has published advice on strategies and processes that asset owners can use to adapt and enhance their climate resilience.

Property and people coming together

Real estate decision-making and people-centric strategies are becoming more integrated, according to property advisor CBRE.

Carbon offsetting: trouble on the horizon

If offsetting is a part of your net zero strategy, you could be looking at a steep rise in costs.

White paper offers 7 steps to a smart building

The paper, from software group Service Works Global, argues that multiple new technologies and a big budget are not essential.

Sodexo welcomes interns

Twenty-four interns have been welcomed across the UK business as part of the 10,000 Black Interns Programme.

Flexible working key to recruitment & retention

New research from the CIPD finds that an estimated 4m people have changed careers due to a lack of flexibility at work.

Satvir Bungar on the Empower Role Model list

Satvir Bungar, M&A managing director at accountancy and business advisory firm BDO, has been named as one of the top 100 leaders for his work in supporting diversity and inclusion in the workplace.

Building the future-proof workplace

That’s the theme for Sodexo’s online afternoon event planned for later this week.

No action on emissions for a third of businesses

Over a third of businesses are yet to take meaningful action on reducing emissions, according to analysis of ONS figures.

Most younger workers back hybrid working

The figure is highest amongst UK Gen Zs (77%) but Millennials, too, (71%) would consider looking for a new job if asked to go into the workplace full-time.

Business continuity certification for Mitie

ISO 22301 certification bolsters the group’s risk management and business continuity credentials.

Hybrid workers want to shape work model

Just 14% prefer to have the work model mandated by their employer.

Veolia makes Best Places to Work list

The resource management specialist is in the top group of the best ‘very big’ companies to work for in 2023.

VIVO links up with mental health charity

Marking the start of Mental Health Awareness Week, VIVO Defence Services has become a company supporter of Lighthouse.

Arcus opens national training centre

A significant investment in growth, people and the future of facilities management, says the FM company.

Amey unveils new skills programme

The service provider’s Headstart initiative is the UK’s first contractor-led adaptation of the Department for Work and Pensions Kickstart programme.

Principle moves to employee ownership

The cleaning services company is transferring the majority of its shares to its 2,300 employees.

Net zero: BSI research finds SME opportunities

Progress on sustainability risks being held back as businesses grapple with increasing costs and lack of clarity around the way forward.

Biodiversity: UKGBC launches new guidance

Alongside the climate crisis, we face an ecological crisis in which biodiversity in the UK is under severe and urgent threat.

Younger workers driving wellbeing trends

Younger generations of workers across the UK are calling for enhanced wellbeing, sustainable and digital workplace practices.

Brand new: survey results offer market insights

Back after a pandemic-induced break, the FM Brands Survey provides a fresh check on perceptions of the UK market landscape.

Hybrid working dividend: two weeks a year

New research finds that on average hybrid working employees deliver nearly two extra weeks of work a year for their employer.

Sodexo extends employee support

The service provider has appointed Salary Finance to offer its UK employees a new financial wellbeing benefit.

NABERS 2.0 launched

The energy efficiency rating scheme for existing office buildings has been extended to meet the needs of owners and occupiers.

Corps Security to host mental health event

Registration is now open for Mental Health - Security’s Invisible Enemy, which marks May as Mental Health Awareness Month.

The future: it’s hybrid working + collaboration space

A survey from Mace finds that that hybrid working, with a collaborative central space, is the preferred post-pandemic style.

EMCOR UK scoops RoSPA industry awards

The service provider has been named winner of the Facilities Management Industry Sector Award and Water Industry Sector Award.

Social value: Compass backs Change Please

The food and facilities services company is extending its current work with the social enterprise.

New white paper looks at generative AI

Magenta Associates, the communications specialist for the built environment, has released a white paper that explores the implications of AI on content creation and communications.

EMCOR changes its gloves

EMCOR UK has switched to using Polyflex Eco gloves, made from recycled plastic, at British Sugar sites where it provides FM services.

Fit-out costs climbing fast

As post-Covid occupier expectations rise, so too have fit-out costs across key cities.

Good news and bad in FM market forecast

BCIS, the cost information service, has published its latest five-year forecast for trends in FM.

Sodexo Live! scores gold​

The group’s venues specialist has achieved the Green Meetings Gold Award at Ewood Park, the home of Blackburn Rovers FC.

Compass launches Vested contract in US

The food and facilities services group and its client AstraZeneca are taking supplier management ‘to the next level’.

Small businesses: energy tipping point coming

FSB finds 28% of firms that signed up to fixed energy contracts last year could have to downsize, rethink their business model or close.

Ventilation: why clean air is vital to health

The National Engineering Policy Centre has produced a useful interactive infographic highlighting the risks posed by poor ventilation.

Magenta backs anti-greenwash movement

The built environment communications specialist has signed The Anti-Greenwash Charter, promoting responsible marketing within the industry.

Green leases: collaboration is essential

Green leases can benefit both landlords and tenants while also serving to decarbonise real estate.

Two wheels good, says Sodexo

The services group has increased the amount eligible employees can apply for in its Cycle to Work salary sacrifice scheme.

CBRE names winners in innovation challenge

The firm’s Global Workplace Solutions business has announced the winners of its annual UK Supplier Innovation Challenge.

ISS group CEO resigns

ISS has announced that Group CEO Jacob Aarup-Andersen has submitted his resignation to the board of directors.

Planon launches enhanced workplace app

The new app enables organisations to provide a mobile-first, personalised connection between people and their workplace, services and facilities.

Office sector ‘in the eye of the storm’

A new report on the future of the office finds that while offices are here to stay, the sector is in “a full state of flux”.

Maintenance challenges see costs rise

New research has revealed the extent to which maintenance issues can impact the smooth running of a facility.

Flexspace: Tech sector dominates

The Technology, Media and Telecoms sector dominated activity in the European flex market in 2022.

Is hybrid working good for you?

Employers and employees have a differing opinion about the health and wellbeing impact of hybrid working, according to new research.

International Workplace shortlisted for award

The learning specialist, along with its client DPD, has been shortlisted for the prestigious SHE Awards.

Employers look to hire ex-offenders

New research reveals how recruitment challenges are encouraging employers to consider ex-offenders.

Energy regulations remain low on the office agenda

New research has found low awareness of new environmental standards despite increased demand for environmentally friendly office space.

Sodexo prevents 236 tonnes of food waste

Marking the arrival of Food Waste Action Week, Sodexo UK & Ireland has provided an update on its food waste reduction programme.

Getting serious: carbon targets in executive pay

Companies are increasingly using carbon targets as part of executive pay outcomes.

Sewell moves toward employee ownership

Yorkshire based Sewell Estates has become part employee-owned.

Vertas partners for improved fleet operation

The FM company has teamed up with fleet management specialist Trakm8 to enhance the operating efficiency of its 280-vehicle fleet.

Elior targets action on social value

The contract caterer’s new campaign aims to elevate social value awareness within the firm and unite efforts into a company-wide focus.

SBFM reinforces commitment to employees

The ambitious soft services provider has joined the industry-led young persons recruitment initiative, The 5% Club.

Flexible working: a gift for employers?

New research highlights the importance of flexibility in both employee and employer decision-making, with positive outcomes for both.

Firms struggle with people data: research

Workforce issues feature in three of the top four business concerns, but people data and discussion aren’t regularly on senior management or boardroom agendas.

Social value: Compass Group tops £590m

Compass Group UK & Ireland’s total social and local economic value has been calculated at £591m.

Sustainability: action can cut costs

Analysis of commercial property service charge data shows that greener buildings have substantially lower energy costs.

Atlas funds early years apprenticeships

Atlas FM is to fund the training costs of 10 Level 3 Early Years apprenticeships at Bright Horizons Nurseries.

Apprentice Day celebration at Inviron

With over 30 apprentices across its business, the technical FM provider currently offers one of the largest schemes in the industry.

The FM Brands Survey is back

After a gap of two-plus years, the survey returns to explore the brands landscape across the facilities management sector.

FM procurement: 3 key drivers

New research from CBRE has identified the key factors shaping FM procurement decisions.

£2m milestone for apprenticeship gifting

Sodexo has now gifted £2m of its apprenticeship levy to support a number of small companies and not-for-profits across the UK.

Anabas awarded gold for sustainability

EcoVadis, the global sustainability accreditor, has awarded a gold medal to the corporate FM specialist.

Apprenticeship levy: still a subject of debate

While many companies have done good things with their levy funds, the programme has been plagued by calls for change.

Team Software partners with Orka Works

The partnership brings together two growing firms, both with a focus on the facilities management industry.

Inviron raises £20k for Mind

Throughout 2022, employees, clients and suppliers took part in fund-raising events for charity partner, Mind.

New early careers hub for Sodexo

Explore at Sodexo on the Youth Employment UK website highlights the opportunities and career pathways available at the company.

VIVO partners with veterans charity

VIVO Defence Services is partnering with Launchpad, the charity helping veterans who need extra support making the move from the armed services to civilian life.

ESG: younger workers vote with their feet

New research shows that millennials and younger workers are driving a growing trend of ‘climate quitting’, seeking out more environmentally friendly jobs.

IFMA on change and the implications for FM

New research explores how changing organisational priorities are shaping the future of the built environment and FM roles.

Pinnacle reports ESG success

In its latest published report the services group highlights progress across the key pillars of its ESG framework.

Waste management: where does it all go?

In the UK, the largest contributor to methane emissions from the waste sector is landfill, accounting for 81% of sector emissions.

Sodexo slashes carbon emissions

The UK & Ireland business is reporting a 33% reduction in its Scope 1, 2 and 3 greenhouse gas emissions since its baseline year of 2017.

New head of social value at Churchill

Soft-services provider Churchill Group has appointed Julie Hollins as the new social value lead across its specialist businesses.

Pareto takes the pledge

Seven pledges, in fact, as the workspace services provider signs up to a series of social value-based initiatives.

Real estate in 2023: partnership and polarisation

JLL is forecasting more bridges built between occupiers and landlords, while the gap between good space and not so good will grow wider.

Flexspace: what to expect in 2023

The Flexible Space Association’s executive director, Jane Sartin, looks at what the industry is likely to see over the next 12 months.

Back pain trend rises with homeworking

Musculoskeletal disorders are the most common occupational illnesses, with back pain topping the list.

BAM unveils new sustainability strategy

The group is aiming to become an industry leader with a strategy it describes as ambitious, transparent and realistic.

ISS commits to being age-friendly employer

As part of its commitment to providing diverse, inclusive workspaces the group has signed up to the Age-Friendly Employer Pledge.

Mitie offers decarbonisation predictions

A new insights paper shares views for the year ahead, covering a range of areas including energy, e-mobility, waste and landscapes. 

Mitie marks 5 years as Top Employer

The 2023 UK Top Employers list includes the FM group for the fifth year running.

Cloudfm sets 2035 net zero target 

The company is aiming to lead the facilities management industry with a full-scope net zero emissions target for 2035.

Sodexo’s Raj Jones shortlisted for diversity award

Jones, head of DE&I for Sodexo UK & Ireland, has been selected as a finalist in the 2023 Burberry Diversity Awards.

Energy bills support: follow-on plan concerns

With the Energy Bill Relief Scheme due to end in March, the government has announced the Energy Bills Discount Scheme beginning in April.

SBFM partners to help the unemployed

The initiative will deliver a recruitment support scheme designed to help the long-term unemployed into sustainable employment.

Confidence slips as UK FM faces uncertainty

Concerns around the economy, and a number of other issues, have knocked back the growing confidence levels evident in the post-Covid period.

Elior donation to fund training

Elior UK has committed to fully fund five trainees at social enterprise Change Please.

Scope 3 emissions: moving up the agenda

New reporting standards, expected to be published in 2023, will require mandatory Scope 3 disclosures.

IWFM: update fire safety knowledge

With changes to fire safety starting to come into force from 23 January, the Institute of Workplace and Facilities Management is urging the profession to get up to date.

Holiday boost for the workplace

Research from Mitie finds over half of office workers saying they are excited to be back in the office over the festive period this year.

Compass commits £1.6m in levy funding

Compass Group UK & Ireland has committed over £1.6m of its Apprenticeship Levy funds to support over 100 SMEs, charities and social enterprises.

Planon secures WELL certification

The Planon Innovation Campus has been awarded certification at the Platinum level by the International WELL Building Institute.

Obstacles rise, occupancy drops

It will surprise no one, but accurate data shows the scale of what happens when commuters face cold weather and rail disruption.

Employees want amenities in the workplace

Employees today want more ‘hotel-style’ amenities such as areas for socialising, state-of-the-art infrastructure, outdoor spaces, onsite cafes, air conditioning and flexible work facilities.

Hybrid working ‘now the norm’

A global study of 220 offices in 33 countries has revealed that hybrid working is becoming established as the norm.

More emphasis needed on inclusive workplaces

The real estate industry has an opportunity to embrace inclusive design and make workplaces more appropriate, according to a new report.

Portico targets employee engagement

The specialist provider of tailored guest services has launched a new online directory of more than 300 value-add experiences from local businesses.

Kat Parsons, a woman to watch

Head of diversity, inclusion and belonging for ISS UK and Ireland, Parsons has been recognised in a key industry listing.

How to save energy

One highly effective way appears to be CUBE, the sector-led competition that helps commercial building users reduce their consumption.

Mitie named as Top 50 employer

The FM group has made the Inclusive Top 50 UK Employers list for the fifth year running.

SBFM launches employee L&D platform

Unify is part of the soft service provider’s investment in training to help address long-term skill and labour shortages across the industry.

ISS fostering diverse management talent

The facilities management group has joined the Generation Valuable training and mentorship programme.

SFMI assessments reveal Scope 3 focus

Leading facilities management companies are ahead of the curve for progress on Scope 3 emissions.

Hybrid workers worry about indoor air quality 

New research reveals more than half of UK hybrid workers are concerned poor air quality and ventilation will impact their health.

EMCOR UK partners with Social Value Portal

The partnership will enable EMCOR to measure, manage and report on its social value impact.

ABM launches pan-disability forum

The move is seen as a critical step in deepening the company’s commitment to creating inclusive venues and workplaces.

Mitie addresses FM’s ‘most pressing issues’

A new white paper from the FM group tackles eight key questions shaping the industry’s future.

Awards for Mitie’s risk management system

The FM group has come top in two categories at this year’s CIR Risk Management Awards.

Arcus launches net zero plan

The company’s strategy aims to provide a clear, measurable and data-driven framework.

SBFM provides financial wellbeing support

The soft services provider has introduced Bravo Benefits, a new financial wellness programme to better support its colleagues amidst the cost-of-living crisis.

Wellbeing: 14forty proves the benefits of action

Plantilicious, an entirely plant-based menu, was launched in 2021 and proved to be the start of a revolution for the FM services provider.

Levy UK announces move to Living Wage

Compass Group UK & Ireland’s sports and leisure business topped off last week’s Living Wage Week by committing to the campaign for all its UK employees.

Wates and Lloyds looking for next-gen innovation

A new competition is aimed at finding sustainability innovations that can help Lloyds tackle its hybrid working and travel emissions and enhance biodiversity.

ISS signs industry-first Vested deal

The facilities management group and LeasePlan have signed an international Vested agreement for next-generation fleet management.

SBFM signs Race at Work Charter

The fast growing soft services provider has joined over 800 employers in committing to creating a more diverse and inclusive workplace.

More companies using more use data

A CBRE survey of clients finds that closer attention is being paid to patterns in office occupancy, use and function.

Annual reports reveal focus on sustainability

But analysis of recently published reports shows there’s a need for more focus on connectivity across purpose, people and planet.

Government: double down on climate adaptation

The UK Green Building Council is calling on government to strengthen policies that will support a resilient built environment.

FM market landscape report online now

Trends & Opportunities, the unique annual review from i-FM, looks closely at the UK industry and how it is shaping up for the future.

Amey supporting young people into work

The facilities and asset management services provider is launching its own version of the Kickstart programme.

University teams win Sodexo funding

A Dragon's Den-style competition involving 85 students from 26 universities was recently held by the Sodexo Stop Hunger Foundation.

Churchill joins Tent Partnership

The soft services group has joined the Tent Partnership for Refugees network, its second move in supporting refugees.

ISS gears up for next phase of its strategy

The FM services provider says it is evolving from a period of turnaround to a new phase of strong growth at sustainable and attractive margins.

The FM market: smooth sailing, or choppy waters?

FM is famously resilient, of course. But in the face of rising economic challenges, including the prospect of a lengthy recession, how does business look over the coming months?

Data centres: busy but challenging times

IT directors in the UK and Europe see investment in facilities continuing to grow, despite worries that the coming year will be a difficult one.

Life sciences: making assets more sustainable

New research from JLL highlights ways that life science occupiers, investors, developers and landowners can mitigate the climate impact of their assets.

Bouygues E&S launches Orbiter

This, the company says, is the first 360-degree online self-assessment tool to help owners assess their building’s performance.

Business bodies call for net zero support

Two associations have responded to the government’s Net Zero Review by underscoring the need for leadership and support.

WGBC launches climate change resilience guide

New guidance from the World Green Building Council collates “effective and practical steps” to build resilience to the changing climate.

ONE winner at Atalian Servest

Frank Greenwood-Feane has been selected as the winner of this year’s ONE Project, Atalian Servest’s in-house innovation challenge.

‘Hybrid hotchpotch’ brings problems

Evidence is growing that hybrid working works best when it is clearly defined and implemented in line with the needs of an organisation and its employees.

Workplace: flexibility, personalised experience are key

Most companies remain uncertain about what their post-pandemic workplaces will look like.

BCO recommends more space per person

The British Council for Offices is calling for a new method of calculating the amount of space needed per person in the post-pandemic world of work.

ESG goals: testing progress

ESG commitments are an increasing priority for most businesses, but research suggests that many are still at the first stage of the journey.

Third of mid-sized businesses to restructure

Research from business advisers Grant Thornton shows that inflationary pressures, rising interest rates, high energy costs and ongoing supply chain issues are causing problems.

BaxterStorey: record number of degree apprentices

The UK’s largest hospitality provider has welcomed its largest ever group of degree apprentices.

Sustainability gold for Churchill

Churchill Services has been awarded a gold medal by EcoVadis, the global sustainability accreditor.

Compass Scotland teams up with FareShare

A new partnership will encourage Compass Scotland sites to work with FareShare to donate surplus food for distribution to those in need.

Hybrid workers worry about energy costs at home

New research reveals the impact the energy crisis is having on the UK workforce, as 70% of hybrid workers admit they’re concerned about the cost of working from home as bills skyrocket.

Flex trend continues to grow

Flex office stock in Europe will reach around 20% of total office stock over the next 10 years.

New task group on renewable energy procurement

The UK Green Building Council has assembled team of cross-industry experts who will support delivery of new guidance.

Technology critical to hybrid working

Organisations need to implement tailored tools and processes that work for their employees, clients and business models. 

Mitie hits all annual ESG targets

The FM provider’s latest ESG report highlights progress made against 13 ambitious targets.

Illingworth to advise Sodexo business

Former British Army senior officer James Illingworth OBE has been appointed as advisor to Sodexo’s Government board.

Datore secures energy intelligence agreement

The provider of data analytics and intelligence for the FM industry has announced a major contract win with one of the UK's largest retailers.

Compass opens reverse mentoring programme

The ‘Mentor Up’ programme aims to help create a shared understanding of the barriers, challenges and opportunities for colleagues from ethnic minority groups.

CIPD: money isn’t enough

As businesses across the country face rising costs, new research warns that using pay to attract talent simply isn’t enough to tackle ongoing skills shortages.

WeMaintain receives B Corp certification

The technology-driven maintenance services company has received B Corp status in recognition of its high environmental, social and governance standards.

Social enterprise challenge hits £250m mark

A group of 30 large companies have spent over a quarter of a billion pounds with social enterprises by bringing them into their supply chains.

October deadline for FM technology award

Over the past two decades the annual i-FM Technology in FM Award has highlighted some remarkable developments, as new ideas and capabilities have moved into the industry.

Europe set to witness ‘nearshoring’ boom

European businesses are looking towards Romania, Turkey and Morocco as alternatives to production in Ukraine and Asia following months of supply-chain disruption.

EHS software market grows

The environment, health and safety software market will continue to grow this year, in parallel with and potentially overlapping ESG activities.

Compass: sustainable bonds to progress net zero

In an industry first, the group has successfully issued two bonds, raising £750m to support delivery of its global net zero target.

Sensor specialist tackles desk occupancy

Data collection has become one of the most active areas of development as technology pushes ever further into the workplace.

ABM extends suicide prevention commitment

The facilities services firm is lending its security expertise and experience to raise awareness about suicide prevention.

Churchill extends care commitments

Churchill Services has signed the Care Leavers Covenant and the Employers Domestic Abuse Covenant.

CBRE partners with Social Enterprise Republic of Ireland

The group’s Global Workplace Solutions business has entered into an exclusive agreement with SERI to drive social enterprise participation in the corporate sector across Ireland.

Churchill’s Louisa Clarke joins Veterans Advisory Board

Louisa Clarke, managing director for the North and Scotland in Churchill’s cleaning business, has been successful in being appointed to this key position.

Reliance Protect extends social value commitment

The lone worker solution specialist has teamed up with two of its longstanding customers to create new social value funds.

Amey ups game on sustainability and social value

Amey has committed to a step-change in the way it works in order to achieve new levels of sustainability and social value across its operations.

EFP extends Electronic Arts partnership

Energy Fitness Professionals, the providers of corporate fitness and wellbeing services, has expanded its long-term partnership with video game giant Electronic Arts.

Wates FM invests at Twycross Zoo

The facilities management provider has introduced a year-long apprenticeship programme at its client site in Leicestershire.

Workplace: the future is hybrid + office

Hybrid working is set to become the dominant model, but decision-makers still believe the corporate office is critical to doing business.

Leesman achieves B Corp recognition

The workplace experience specialist has been recognised as a purpose-led organisation that places people at the heart of its business.

Another asset management win for Peacock

Liquid petroleum gas supplier Flogas Britain has appointed the engineering firm on a new enterprise asset management contract.

Post-Covid working: measuring the change

A global study of nearly 80 offices in 13 countries representing nearly 80,000 employees has revealed a seismic shift in working patterns.

Zero-hours contracts: not all bad

CIPD research shows zero-hours contract workers report better work-life balance and wellbeing than other workers.

ISS plans tech centre in Portugal

The facilities management group has announced plans to open a new, dedicated software development centre in Porto.

Property and FM could see budget cuts

An international survey of CFOs suggests real estate, facilities management and finance functions are most likely to face cuts in the next 12 months.

Robots: the future of customer service?

The majority of users have a positive experience with customer service robots, according to new research.

Eric Wright FM up for customer service award

The firm’s Variation App is one of just three initiatives in contention for the IWFM Award for Excellence in Customer Experience.

FM M&A: setting records again

In Q1 2022, there were 42 deals done in facilities management, contributing to making H1 ‘22 the strongest first-half performance at a total of 69 deals.

Atalian Servest deploys Wagestream

The FM provider has begun a phased roll-out of the financial wellbeing app to its workforce.

EMCOR scoops collaboration award

EMCOR UK has been recognised as a Pioneer in Collaboration by the Institute for Collaborative Working.

BigChange boasts big H1

The Leeds-headquartered field service management software company has signed almost 200 new customers in the first half of 2022.

Amey highlights social value impact

The company’s CEO has been speaking about the role that infrastructure businesses can play in achieving the government’s levelling up agenda.

ISS Warsaw HQ scoops platinum award

The ISS Hub has received top marks for accessibility and usability, making it the first to ever reach Platinum status.

Former Carillion directors fined

Three ex-senior executives at the collapsed construction to services group have been issued with fines by the Financial Conduct Authority.

KPMG fined millions for Carillion audits

The Financial Reporting Council has announced sanctions against the auditing firm, a former partner and four former employees.

IWFM publishes accounts, relocates AGM

The Institute's annual general meeting will take place in Bishop’s Stortford on Thursday, relocated in anticipation of rail disruption.

NHS Property Services boasts £250m savings

A cost transformation programme, launched in 2017, has delivered a quarter of a billion pounds worth of cost savings to the NHS across 2,000 initiatives.

Supply chain seeks more ESG information

Companies in the FM supply chain are grappling with the challenges raised by environmental, social and governance issues.

Sodexo celebrates Accelerators success

Sodexo has marked the culmination of its UK and Ireland innovation programme in a special event held at its London headquarters.

Energy: targeting sources of waste

Britain’s businesses are in the grip of an energy crisis. With energy costs continuing to rise, 92% of decision-makers are concerned.

Atlas Security signs up to Living Wage

Having met the necessary standards Atlas Security is now a Recognised Service Provider, joining the wider Atlas FM business.

Food sector: waste on the rise

Unprecedented pressure on supply chains has led to food buyers in the UK’s biggest organisations reporting a 60% increase in food waste over the last six months.

Return-to-the-office challenges?

Subsidised food and beverages could be key to bringing employees back to the workplace, especially during the cost-of-living crisis.

Churchill scoops gold award

Churchill Services has been recognised with the Gold Award from the Employer Recognition Scheme for 2022.

EQUANS unveils enhanced net zero target

EQUANS UK & Ireland has strengthened its existing commitment to decarbonisation by publishing a revised net zero roadmap.

Sodexo on top apprenticeship list

The services group has been named as one of the top 100 apprenticeship employers in the UK by the Department for Education.

Compass publishes new equalities targets

The food and support services provider has announced a new strategy to address the inequalities that create barriers to progress.

The purpose of the office: it’s complicated

Not just a place to work, for many the office plays a key role in intergenerational learning, social mobility and meeting L&D responsibilities.

FM Innovators Workplace Summit due this week

FM Innovators, the global group that fosters tech start-ups in FM, has scheduled its first Digital Workplace Summit for Thursday 7 July.

SFMI: a chance to shape the future

The organisers of the Sustainable Facilities Management Index are planning future research work and want your input.

Sustainability Tool adds diversity survey 

The software application designed to help organisations and their supply chains measure and monitor their sustainability performance has launched the 2022 employee diversity benchmarking survey.

Sodexo donates £35k to SSAFA

Since 2008, funding from Sodexo’s Stop Hunger Foundation has provided urgent welfare support to those most in need from the Armed Forces community, particularly veterans and their families.

Houston & Hawkes makes the B list

The independent caterer is the first contract catering business in the UK to become B Corp certified, reinforcing a purpose-led approach to doing business.

Companies must cut carbon quickly

New analysis shows that just 11% of the world’s listed companies are in alignment with the 1.5°C climate emergency target.

Totalmobile launches field service intelligence solution

The field service management software company has unveiled Insight, a system that enables organisations to gather and review data from services as they are taking place.

Three-quarters of employers offer hybrid working

New data from the CIPD shows that more than three-quarters of organisations have embraced hybrid working through a mix of formal and informal arrangements.

Wates: assessing social value

National property services provider Wates Smartspace has created £1.687m of social value for the local Cheshire community during the second year of a major fire station refurbishment programme.

Sypro scores with Hull City

The EFL Championship football club is partnering with compliance and asset management software provider Sypro.

HqO acquires Leesman

HqO, an industry-leading workplace experience platform, has announced the acquisition of Leesman, the world’s leader in measuring employee workplace experience.

Big issue: managing costs in FM

A new CBRE report aims to provide advice, as many companies are already involved in budget planning for next year.

Sodexo net zero targets validated

The service group’s near and long-term science-based emissions reduction targets have been validated by the Science Based Targets initiative.

Social value tool updated for 2022

National TOMs, the widely recognised social value measurement tool, has been refreshed and updated to reflect changing needs.

JLL: hybrid working is permanent

Research from the property services group finds that this model has become the most popular option for office workers.

Mid-market firms struggle with hybrid working

New research from business advisers Grant Thornton finds that since the lifting of Covid restrictions in February, the number of firms reporting hybrid working solutions has fallen.

ABM launches new ventures programme

ABM Ventures will aim to accelerate growth through investments in both client and team member experiences and industry-leading use of technology and data.

Rising costs drive focus on carbon reduction

New data from the Institute of Directors shows that half of businesses are now more likely to invest in carbon reduction measures.

BCO: invest in design for neurodiversity

The British Council for Offices is calling for more inclusive design, regulatory change and also proposing design recommendations.

Workplace: coping with new realities

PwC’s new Workforce Hopes and Fears survey is a reminder of just how much things have changed over the past couple of years.

Workplace investment aims to drive engagement

Employee engagement is the top priority for global businesses and nearly two-thirds are investing in their offices with this in mind.

Five days a week is so over

The majority of UK organisations seem to be settling into a middle ground between Covid-driven work-from-home practices and post-pandemic everyone-back-to-the-office policies.

CBRE increases commitment to flex space

The property services group has announced a new $100m investment in Industrious, a rapidly growing provider of premium flexible workplace solutions.

Majority still favour hybrid working

In CBRE’s latest EMEA Occupier Sentiment Survey 72% of companies said they are moving towards a hybrid workplace model.

IWMS: the future is CPIP

Move over integrated workplace management systems. Make way for connected portfolio intelligence platforms.

May 12th was a big day in the office

Last Thursday office occupancy in the UK reached an average of 42%, the highest national daily average since the start of the pandemic in March 2020.

EMCOR UK releases responsible business report

The report lays out the company’s vision to create a better world at work for people, communities and the planet.

Norse supporting aid effort

The Norse Group has joined forces to provide essential resources to help the Ukraine humanitarian aid effort.

Full EMCOR team on Real Living Wage

EMCOR UK has announced that from 1 April all its employees are earning the Real Living Wage or above.

Hybrid working: productivity on the rise

The number of employers who report that an increase in homeworking has increased their organisation’s productivity or efficiency has jumped significantly over the last year.

Cleanology on Living Wage leadership group

CEO Dominic Ponniah has joined the Living Wage Foundation’s Recognised Service Provider Leadership Group.

Compass commits to social value

Compass Group UK & Ireland has appointed Laura Neville as head of social value, with an agenda focused on employees, clients and communities.

ESG suffering from poor data quality

The ESG concept, originally a set of criteria for investors, has moved quickly into sustainability conversations, but perhaps too quickly.

Elior launches family friendly policy

The contract caterer’s new policy includes a range of elements designed to aid employee wellbeing.

Time running out on funding for electricity generation

Businesses that own or operate electricity generation systems have just four weeks left to apply for funding to help them update their equipment.

ISS celebrating awards success

The facilities services company has won a string of RoSPA awards and in catering there’s ‘rising star’ recognition.

Wellbeing slipping down the agenda?

Employee mental health and wellbeing must remain a business priority and should not be de-prioritised as ‘nice to haves’.

Amey partners with refugee agency

Refugees arriving in the UK can find themselves facing continued hardship, often including long-term unemployment. 

JLL turns to IFMA for FM training

In IFMA’s largest ever training relationship, JLL will make courses available to 1200 US employees.

Workplace Futures: conference white paper available now

February’s FM conference tackled the big topic of sustainability challenges and opportunities in a very well-received return as an in-person event.

Companies under-investing in hybrid working

New research suggests a lack of planning and investment in hybrid working is threatening to derail a widespread successful return to the office.

Living Wage accreditation for Richard Irvin FM

The Stirling-based hard services provider has pledged to pay the voluntary rate to help staff with the cost of living.

UKGBC offers social value toolkit

The UK Green Building Council has published guidance to support the delivery of social value across built environment projects.

How green is your business?

A new report has identified four types of corporate approach to sustainability to help businesses establish just how green they are.

Hybrid working: there’s no going back

We are not the same people who went home to work in early 2020: the past two years have left a lasting imprint.

Pinnacle unveils sustainability commitment 

Its Carbon Reduction Plan details how the group aims to minimise direct and indirect emissions across each of its services and its extensive property portfolio. 

10 lessons from the pandemic

Two years ago we were moving into Covid-19 lockdown, setting off what has been called the largest change in how people work in living memory.

Sodexo forms FM alliance in Ireland

The workplace services provider has announced a new strategic alliance with Dublin-headquartered Sensori Facilities Management.

Sustainable procurement demands focus

An update of the Sustainable Procurement in FM report has identified the key criteria that will help embed sustainability in the sector.

Workplace: the future is technology

That’s certainly the way IWG, parent to Regus and other flex space brands, sees it as it backs a merger with specialist The Instant Group.

Barts to take 1800 staff back in-house

Cleaners, porters, security guards and domestic staff working at the Barts Health group of hospitals will come into direct employment from 1 May 2023.

Sodexo report opens Food Waste Action Week

Today marks the start of a week that aims to support lasting change in line with the UN Sustainable Development Goal of halving global food waste by 2030.

Sodexo gets a Vital Spaces makeover

New investment in the London headquarters prioritises the employee experience and creates a showcase for the company’s eco-system of workplace services.

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The challenge of change

In the face of so much possibility and potential, how do FM service providers harness new technologies for the benefit of customers – and themselves?

Evolving a better solution

Recruitment is on every FM’s problem list, especially if you are a supplier of labour-intensive soft services.

The power of tailored asset management

Asset management has traditionally been seen as the responsibility of facilities managers, but that can be limiting.

M&A in FM: a market update

Against a background of lingering uncertainty but cautious optimism, BDO’s Satvir Bungar looks at the prospects for more private equity involvement in UK facilities management.

Positive action on workplace mental health

In recent years, mental health has emerged as a social value positive in the facilities management industry.

What it will take to earn the commute

Here’s a challenge: how can real estate better connect people, places and businesses to accelerate and unlock sustainable, inclusive and transformational investment?

Getting tech right: a masterclass

Andrew Targell is an expert on the tech that transforms FM. Fiona Perrin met him for key insights on how to deliver projects that drive business purpose.

Which way forward?

What better candidate for a workplace transformation case study than Which?

The cherry on the parfait

If FM wants to prove its role, it’s time to put employee experience first, workplace specialist Debra Ward tells Fiona Perrin.

FM: strategies for uncertain times

Uncertainty, change, agility, creativity: these are business-as-usual factors in FM. But could the industry be approaching a critical point where decisions made could reshape its future?

OCS shares community recruitment strategy

This month sees the OCS Foundation sharing details of its People into Work programme with the FM industry. If you are a service provider, you’ll want to know about this.

Health and safety reporting: power to the people

Health and safety in the workplace is a critical concern for all businesses, regardless of their revenue, location or size.

An end to greenwashing

Companies across all sectors talk about being ‘green' and ‘sustainable’, but this is truly a case of actions speaking louder than words.

Cargo bikes and the last mile logistics revolution

What should facilities managers know about cargo bikes? Do you let them into your building, do you use them to help decarbonise the workplace?

Net zero: more action needed now

The government’s latest Net Zero Review warned that delaying decarbonisation is a risk to UK jobs, infrastructure and investment.

ESG: why governance is critical

Daniel Ratcliffe examines why governance is a crucial factor in a facilities manager’s ESG strategy, and why it should not be minimised or missed out.

Flexspace: finding a place in corporate thinking

We talked with flexspace expert Kurt Mroncz to find out how this concept went from maybe to mainstream in corporate real estate strategy.

Five things FMs can do to prepare for winter

Ask most facilities managers which season brings the most challenges and the top answer will likely be winter.

Steps to real net zero success

Empty net zero promises do not just threaten the reputation, legitimacy and long-term interests of businesses but the survival of our planet.

Tackling the cost of business

For any industry where mobile and field-based employees account for a large proportion of the total workforce, the current climate is challenging,

Physical security: bigger benefits in cloud solutions

Scott Gray explains how physical security solutions connected to the cloud can help facilities managers meet security and business objectives.

Sustainability: pushing back on the myths

Purpose-driven corporate leaders seeking buy-in for a sustainable business plan often run into objections that are based on outdated information and outright falsehoods.

FM in a hybrid working world

Often lost in all the conversation around ‘new ways of working’ is what it all means for facilities management.

Smart cleaning: driving industry change

The cleaning industry has without a doubt undergone massive transformation in the last two years.

Buildings and extreme weather: data is key

When temperatures peaked at 37C across much of the UK in July, it caused many disruptions across multiple sectors.

Selecting and implementing tech in FM

FM software solutions offer wide-ranging benefits for workplace and facilities management professionals. But, choosing the ideal solution for your business’s unique requirements is vital.

Don’t forget about IT

As the FM industry becomes increasingly more digital, recognising the value of your IT is important when considering the priority list for an office relocation.

FM for a sustainable future - ready, tech, go

What will it take to achieve a sustainable built environment? To support a hybrid workforce? To maintain resilience and agility?

Sustainability: the key role of your logistics partner

Now more than ever, businesses are facing serious pressure from all angles to reduce their carbon footprint, whether it be from their own staff and customers, or via new legislation.

Sustainable buildings: visiting the future

April’s Intergovernmental Panel on Climate Change report offered a slither of hope that we can stave off the worst ravages of climate breakdown.

Creating workspace cultures to attract Gen Z

The chasm of generational differences between workers is widening with the general acceptance of new remote and hybrid workstyles.

Workplace: airing the big issues

Three years on since The Workplace Event was last held face to face, it made its long-awaited return to the Birmingham NEC this month. Craig Peters reports.

Why businesses should be investing in PropTech

As we begin to emerge from the Covid-19 pandemic, there is a heightened focus on employee health and wellbeing.

Social value: the impact of diversity & inclusion in the workplace

We asked Atalian Servest’s head of HR Sophie Ransome and head of learning & development Kelly Dolphin about their involvement at this month’s Workplace Futures conference.

Unlocking hidden talents through apprenticeships

Facilities management is facing a significant skills shortage. That’s not news: industry bodies have warned of a ‘demographic timebomb’ for years. Apprentice Simon Delmo reflects on the challenge.

Collaboration: one key to achieving sustainability goals

We recently spoke with EMCOR UK executive director marketing and business development Jeremy Campbell about his involvement at this month’s Workplace Futures conference.

Keep your energy bill in check

How to protect your business from unexpected energy price changes is going to be a serious issue in 2022. Pradyumna Pandit offers insights and advice.

What FM talent is looking for in 2022

It is clear for all to see that the recruitment market has been turned upside down over the past two years and candidate experience has changed significantly.

Workplace: the role of BIM and digital twins

Gary Watkins explains how businesses can leverage technology to make informed decisions about the workplace.

Staying on top of sustainability this Christmas

It’s easy to forget our sustainability practices when winding down for the end of the year, but the festive period doesn’t need to have a big impact on the planet.

FM market outlook: 2023/25

As outsourcing picks up pace in the UK, FM providers can look forward to increased business opportunities in the mid-term.

FM market outlook: 2022

As the country strives to look beyond the shadows cast by the Covid-19, Baskar Sundaram offers some insights on the coming year.

A future for hybrid working

In July Wates Group launched its post-pandemic office concept at its head office in Leatherhead. John Cartwright shares insights and predictions for the future for commercial fit-out.

Managing the return to the office: the legal sector

Most law firms have outperformed expectations on fee income, despite the pandemic. What is less certain is the way the sector is embracing hybrid working.

Putting food waste front & centre at COP26

COP26 has been big news for weeks, but the TV screens didn’t do it justice. It was vast.

Tackling the recruitment challenge

In recent months ‘shortage’ has become a key theme in all sorts of conversations, whether that’s doing the weekly shopping, planning a building project or looking to recruit staff.

What you need to know about ISO 45003

More and more organisations are, rightly, investing more time and resources into the mental wellbeing of their employees.

FMTech: PropTech’s big little sister

Until recently, in the FM community, only the PropTech startup ecosystem was getting clear attention. That is changing rapidly now.

On your bike

Pedal power is having a moment, partly inspired by the impacts of Covid-19. But, given the health and sustainability benefits, why shouldn’t that moment become permanent?

Branding: the edge in attracting talent

Ensuring that your company stands out among the many others in FM can put you ahead in recruiting from within the sector or beyond.

Making the case for better CMMS software

A recent report suggests that by using connected workforce platforms companies can improve workplace productivity by as much as 25%.

The race to net zero: what this means for FM

‘Net zero carbon’ is the latest catchphrase across the corporate sector. You’ve probably heard many interpretations of it, along with ‘climate positive’, ‘zero carbon’ and ‘science-based targets’.

Managing employee experience in the hybrid era

The past year has been tough on conventional wisdom. Covid-19 has challenged everything we think we know about the world, including the nature of work and workplace.

Managing fire safety compliance in turbulent times

Building owners who fail to comply with proposed new fire safety measures could be faced with unlimited fines.

The workplace: a major player in talent attraction & retention

Will Richards highlights three best workplace strategies to support talent attraction and retention in a post-Covid19 world.

Covid-19: driving technology change

Rodrigue Zbinden considers the recent increase in cloud adoption and how hosted security solutions can help to manage teams, facilities and operations.

Smart monitoring and sustainability

One of the fastest growing sectors for global investment in the past few years has been technology designed to make buildings smarter and more sustainable.

Technology: supporting the return to the office

In the wake of Covid-19, organisations around the world are rethinking space utilisation, employee engagement and wellbeing, sustainability and the overall real estate portfolio.

Getting flexible with workplace management technology

The only constant in life is change. Managing an office building in the 18th century would look a lot different to a 21st century workplace.

Using technology to create better user experiences

2021 will, we hope, see offices reopening and employees returning with new views on how they want to work. Technology has a crucial role to play.

Flexspace and the future of the office

Like many industries, the flexspace sector is facing one of its greatest challenges in the global pandemic.

Covid-19 and lift safety

Social distancing must have been one of the most used terms of 2020. Looking ahead to 2021 this same behaviour seems set to be a part of daily life for quite a while to come.

Moving in-house

Over the past couple of years King’s College London has been bringing previously outsourced services in-house. We talked to project lead Paloma Lisboa about how and why.

Ergonomics for a healthy, productive remote workforce

As we move towards the end of an absolutely tumultuous year, it’s clear that Covid-19 has had a deep and lasting impact on remote working.

Effective cleaning: the key to a safe workplace

This year has, without a doubt, challenged workplace and facilities professionals with a whole host of safety and wellbeing concerns.

Atalian Servest’s ONE project relaunched

Adversity sparks creativity: 2020 has certainly demonstrated this. We are all learning resilience in a year that has thrown challenges at us that we never imagined.

Lockdowns and tiers: what do they mean for FM?

Coming out of the second national lockdown in England and into a new tiered system has brought fresh challenges for the FM industry.

A smarter cleaning vision

It is hard to predict the long-term impact that Covid-19 will have on working practices in Europe and the knock-on implications for commercial real estate and workspaces.

Workspace design post-Covid

It's been a challenging year for facilities management on many fronts, and one more lies in the future of the office. We still need them, but what does FM need to do to ensure they are fit for a new future?

Keeping your premises Covid safe

In the facilities management sector, you have the hefty responsibility of looking after your premises and building users, whether these be staff, visitors, customers, residents or patients.

Smart makeover

Smart building technology essentially consists of a system of connected devices which can measure data from your building and transform it into usable insights and automation. The experts at Smarter Technologies outline some opportunities.

Spreading the word

One of the most frequently used words in facilities management must be ‘team’. But team-working requires information and a consistent flow is not an easy thing to achieve.

Controlling costs and improving productivity: 5 steps

Much has been said in recent years about technology in relation to how it is transforming FM, and recent developments have certainly accelerated both demand and adoption.

FM innovation: removing the capex barrier

There is an urgent need for innovation in FM, and in particular the cleaning industry, to improve performance in the midst of the Covid-19 pandemic.

The humble risk assessment

Amongst the many impacts of Covid-19 is this: everyone is talking about risk assessment.

Managing safety and risk in workforce transition

With the threat of the Covid-19 pandemic far from over, facility owners and managers need to stay up to date with the latest information, and stay flexible in their return-to-work planning.

Potential trends and changes to workplaces

In the final instalment of this series examining the return to work post-shutdown in the UK, Faegre Drinker solicitors look at the potential trends and longer term changes that the Covid-19 pandemic will likely have on workplaces.

Addressing the economic impact of Covid-19

In this second instalment in a series examining the challenges UK employers are likely to face in the coming months, solicitors at Faegre Drinker look at how employers can manage the economic impact the pandemic will likely have on many workplaces.

Returning to work post-shutdown

The Covid-19 pandemic and the resultant lockdown have caused a massive shift in the way we work. The experts from international law firm Faegre Drinker examine the challenges UK employers are likely to face in the coming months.

Why smart businesses minimise risk with smart detectors

Market research firm Gartner has predicted that in the internet of things marketplace building automation will be the segment with the largest growth rate in 2020, at 42%.

What happens after lockdown?

On Thursday 16 April, the UK government extended the lockdown by at least another three weeks. That’s not to say life will return to normal on early in May, of course. But, in the meantime, how should we think about this?

Inclusivity at the frontline

The LGBT+ in FM group supports colleagues from across the FM industry. Committee members got together to tell Fiona Perrin why reaching frontline colleagues with a message of inclusivity is so important.

Covid–19 and the UK facilities management market

As the economic implications of the global pandemic are becoming clearer, most FM businesses are scrambling to assess the impact on their top and bottom lines. Others are scrambling simply to survive.

Working from home: mixed messages, mixed success

Homeworking has rocketed up the agenda at many, if not most, organisations across the public and private sectors as covid-19 forces so much change. But the transition will not be easy for all.

Crunch time  for business occupiers

No matter the sector, be it technology, finance, retail, manufacturing or any other, virtually all UK businesses rent their HQ and operational premises under commercial leases. Scott Keown offers some timely advice.

Hail the clean, lean recycling years to come!

This year will witness the start of the glorious clean, lean years of recycling as any business that wants to embrace the green agenda in a meaningful way will have to re-examine how they manage their waste resources.

Dashboards: get your design right

The rise of technology within FM continues to advance. The advent of predictive analytics, the internet of things and smart technology are all disrupting the traditional approach to facilities management.

A moving experience

An office relocation is an exciting time for an organisation. Whether it’s as a result of expansion and growth, acquisition, or the consolidation of existing buildings into one new space, it's a chance for a fresh start in new facilities.

Data-driven design to stand the test of time

Getting your workspace right can be a game-changer for any business. But how do you know what style will stand the test of time? What will the workplace of the future look like?

Moving to business focused maintenance

The traditional one-size-fits-all maintenance approach uses interval-based inspection, planned maintenance and reactive repair. Alistair Clements makes the case for a better solution.

Productive, high-performing and healthy workplaces

Given what we already know, why isn't everyone making changes to create these, asks John O’Brien.

Access control: unlocking the business benefits

Rodrigue Zbinden considers the evolving role of access control systems and their benefits beyond the traditional use as a security technology.

The hidden threat to our workforce

FMs put wellness and the protection of the workforce right at the top of the agenda. So why, asks a new report, is no progress being made on the UK's highest reported workplace disease: hand arm vibration syndrome?

9 megatrends that every FM provider should know

Economic growth, globalisation, technological development... here are a just some of the megatrends that are shaping the future of FM, analysed by the experts at ISS.

What the office really means to a business

Increasing the cost-efficiency of a business, managing health and safety requirements, extending the lifespan of assets and monitoring and maintaining compliance all showcase the importance of facilities management today.

Smaller players with big ambitions

The latest in a series of i-FM features identifying some of the smaller, but growing players in UK FM.

Wellness and FM

The word wellness is everywhere. Type #Wellness into Instagram and you'll find 30 million posts ranging from bowls of green salads, to intense exercise routines, to bottles of activated charcoal. All with a collective 'shine' associated with good health.

When the lift doesn't go to the top

The subject of emotional intelligence seems to be everywhere, in bookshops, magazines and Twitter feeds. But how relevant is all this to workplace design and management?


The why, when and what: insights and updates from the LGBT+ in FM committee.

Bidding with the end in mind

Management guru Stephen Covey was always challenging people to think ahead and clearly define what they wish to achieve. He called it ‘starting with the end in mind’. Colin Dulson looks at what this idea means for FM.

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Instilling equity in a male-dominated industry

Significant progress has been made to increase opportunities for women working across the fire industry in 2023.

Green talent: the key to meeting sustainability targets

The need for talent skilled in sustainable offerings is ever-growing as governments and businesses face up to change.

The empty office space challenge

Organisations are grappling with an unprecedented challenge – what to do with vast, often underutilised floorspace.

Data: reimagining facilities management

Ricky Majer, chief technology officer at SBFM, explores how FM organisations can unlock the power of data.

Proptech: the future of CRE management

Simon Russell explores current challenges and new opportunities as teams push for better solutions in the hybrid working age.

Unlocking efficiency, security and compliance in the workplace

For all the negatives attached to Covid-19, and there were many, one positive was the boost to workplace technology.

Mind the gap: gender equality in the workplace

The impact of the Covid pandemic has been profound, and one area of that impact is the global gender gap.

Challenging bias, fostering opportunity

On International Women’s Day, two views on women in the FM industry, from the team at ABM.

Corporate sustainability: engagement is vital

Corporate sustainability enables businesses to demonstrate that their operations facilitate economic and sustainable growth.

FM Standards: get involved

Legislation, regulation and contract compliance; KPIs, SLAs and QSHE; governance groups, industry bodies and those blasted consultants…

AI: Superman or Kryptonite?

Now that the dust of innovation has settled on the hype around ChatGPT, it may be a good time to unpack the full implications of this technology.

Total Experience: the key to the future of FM services

Experience matters. To employees, businesses and customers. But positive experiences don’t emerge because of a new-fangled tool or a buzzword-filled communication strategy.

Invisible humans at the shrine of big data

The focus of this year’s Workplace Futures conference is ‘technology in the workplace’. This raises some pressing questions, David Sharp writes.

Data, data everywhere

But data is not the same as information. For decision-makers, data can be meaningless, even misleading.

Net zero: positioning FM for success

The journey to net zero requires the right strategy to get there. Paul de Kock looks at what this means for businesses and their FM teams.

Can dynamic capacity planning offset high office costs this winter?

The world has been through a dramatic learning process, and everyone anticipated a new post-pandemic chapter. But that is still emerging, argues Raj Krishnamurthy.

How to ensure IoT system security

Wireless IoT sensors are an affordable and easy-to-use solution for comprehensive data collection. Security, however, remains a worry.

MEES deadline – will you sink or swim?

The UK’s new Minimum Energy Efficiency Standard comes into play in just over six months. Property owners and occupiers need to be aware.

Apps: evolving an online community

Samsic UK recently launched its Samsic One app. Project lead John Conry Jnr explains the ethos behind it and what sets it apart.

Is this the end of the corporate reception area?

Workplace culture has emerged as a key factor as companies navigate their strategies and try to ensure that their employees are happy and productive in the office.

Is a net zero financial centre realistic?

A few months ago, the ex-chancellor promised to make Britain the ‘world’s first net zero-aligned financial centre’.

Why ‘society’ matters for good ESG practice

Many organisations assume that ESG is solely to do with reducing carbon emissions and, yes, this is a key element of good practice. But it is not the only one.

Following the ESG ‘rule of three’ for achieving outcomes

Environmental, social and governance issues are increasingly important across the commercial and public sectors. But there is still some misunderstanding in certain areas of compliance. Gordon Whyte makes the case for action.

Putting an end to modern slavery

Sodexo recently won the Social Impact & Diversity title at the 2022 Footprint awards for excellence in sustainability. Jayne Nightingale explains the actions and initiatives involved.

The security sector: operating with a social mission

For decades the security sector has been trapped in what many may dub a race to the bottom.

Four ways employers can boost their people’s health

The role of an employer in helping to keep their people healthy at work is a difficult one, and one that can’t be achieved with a didactic approach.

ISS puts gender balance firmly on the agenda

Gender balance is one of the five pillars that underpin the company’s new Diversity & Inclusion strategy.

Time for change: how we can avoid neglecting assets

For any company that has been around for a long time, change can be difficult to accept. After all, why change the core of a business which has stood the test of time?

FM: the next generation

Simon Ball reflects on 20 years in facilities management: what’s changed, what hasn’t and what needs to.

A better way to outsource

‘Collaboration’ is a term often bandied about in corporate boardrooms, rarely offering any true substance or tangible measurements.

The future of FM is changing

Some companies are already showing that agility and the ability to quickly adapt to a new business environment is the key to success.

Work and the workplace: what employers need to know

Employment solicitor Daniel Zona offers some advice on the rules covering hybrid and flexible working and how they might change.

Reestablishing the customer journey

For many, September marked a return to the office. And a shock to the system for many, too.

Plastic: the forgotten pandemic

Last year the Covid-19 pandemic was, quite rightfully, at the forefront of all our minds. But we need to think again about our policies and practices.

CRM: essential to successful customer experience

In a customer-centric world, simply offering a service isn’t enough. The focus now rests on offering an experience that research shows drives over two-thirds of customer loyalty.

Improving customer confidence in FM

Facilities management has never had a higher profile, as FM has become a much-needed weapon in the fight against the coronavirus.

Sink or swim: COP26 and FM

The Paris Agreement was heralded as a worldwide achievement. With the next conference due this autumn, countries have a chance to be leaders or followers. The same is true for companies: how will FM react?

The current state of FM and where we’re headed

I recall 2015 and 2016 very clearly. Those were years when we thought we knew what the future held for work, the workplace and facilities management in particular. We weren’t quite right.

FM: time for a new approach

Jeff Dewing argues the industry has a watershed moment to address its issues and shares his manifesto for change.

Transformation spells opportunity for security

The past year has been very challenging for the security industry. The pandemic has caused massive disruption, but we can be proud of how our industry has supported clients.

Redressing the balance of power

For centuries, landlords have had the upper hand in the UK commercial property market.

Building a sustainable future in FM

‘Build back better’ has become one of the defining slogans of the past year. It needs actioning.

The power of female leadership

With International Women’s Day upon us, it is important to take a moment to reflect on the female leadership and resilience that has seen us through the pandemic.

Survival to revival: supply chains in the 'new normal'

Steve McGregor shares his company’s journey through the challenges and opportunities faced by the built environment sector over the past year.

Keeping company culture alive

Company culture is often discussed, but with so many organisations dispersed why does it matter now more than ever and how do we maintain it during these challenging times?

How can FM prepare to lead change in 2021?

Of all the disciplines within the wider property arena, facilities management is that most accustomed to change. But are we ready for the coming year?

Planning the return to the workplace

Another national lockdown presents a real challenge for many. But if it can provide the time needed to ready the workplace for a strong and safe return, it will be well worth the effort.

Why we need to rethink technology in FM

The facilities management Industry is going through an important transition period. And technology needs to be a part of that.

A thank you to everyone in cleaning services

Today, Wednesday 21 October, is Thank Your Cleaner Day, marking a special day of recognition for cleaning teams up and down the country and across the globe. This has come at an appropriate time.

Security: on the frontline every day

Thursday the 17th is Thank Your Security Officer Day, a Corps Security initiative timed explicitly to coincide with the international week of recognition, Security Officer Appreciation Week.

The power of working together

Mitie CEO Phil Bentley's four decades of work have left him with a few critical lessons learned.

The importance of supply chains for the sustainable business

Global giants Google and WWF turned heads this June after announcing the details of their environmental data platform, a joint initiative which aims to tackle harmful emissions and waste across fashion industry supply chains.

The joy of giving

As we continue to emerge from lockdown and ease back into our ‘normal’ routines, we should take a moment to reflect on the past few months. I’m sure I’m not alone in feeling like everything since April has been a bit of a blur.

Facilities management has to change

But are large, traditional deals like Mitie's acquisition of Interserve FM the answer, Guy Hewett asks.

Unlocking the FM deal market: Mitie & Interserve

On the 25 June Mitie announced its intention to acquire Interserve’s facilities management division following the signing of a conditional share purchase agreement.

The FM industry under the spotlight

The role of the facilities manager is evolving. The coronavirus pandemic has changed the workplace experience for companies in all industries, finance, retail and tech among them.

Perfect timing for a LATCO?

Maria Warner highlights how the waste sector has benefitted from a new hybrid business model in Oxford. Are there lessons here for FM more generally?

How do we get there from here?

Coronavirus has made futurists of us all. This pandemic is responsible for the most severe change to life since the Second World War and now organisations are scrambling to understand what the ‘new normal’ will look like.

Why hot-desking is the way forward

The government is wrong. Hot-desking is a good solution to get people back to work.

Returning to the workplace: a matter of consent?

The subject of returning to work is on everyone's lips at the moment, following the relaxation in England of restrictions to control the spread of coronavirus.

Returning to work: are we ready?

Over the next few weeks and months, buildings across the country will start to be reoccupied. A gradual process, this will nevertheless presents enormous challenges to many businesses.

Are we all ready for the 'new normal'?

As companies start to understand the huge impact of covid-19, having to work extensively just to survive the unprecedented landscape, leadership teams are also faced with preparation efforts for what happens on the other side of the pandemic.

Security in a time of uncertainty

As the country continues to deal with the coronavirus outbreak, security officers have a vital role to play in keeping communities safe and helping to keep critical national infrastructure going.

Time to build on what's been achieved

Despite the concerns about the economy due to the type of Brexit we ultimately get and more recently Covid-19, one of the constants is that the facilities management sector remains positive.

Employee wellbeing is non-negotiable

That a leading FM industry event, Workplace Futures, has wellness as its theme is testament to the growing recognition of this as a vital part of any business. But why is it so important, and how can businesses ensure their strategies are effective?

Balancing Brexit

The phrase 'business uncertainty' is becoming more prevalent as the implementation of Brexit moves into a more intense phase. Martin Reed, looks at the impact this is having both for his company and the sector as a whole.

The transformational journey to workplace 2030

In the year 2020, I am approximately 43 years into a career that has been more or less exclusively focused on corporate real estate. So writes Chris Hood, looking back in order to see forward more clearly.

Facial recognition: friend or foe?

The BBC's 2019 drama The Capture, about a young soldier accused of a crime he denies, feels particularly pertinent for these times of tumultuous politics and rapid technological advancement.

Women in FM

Recent research looking at women in facilities management relayed the disappointing finding that half of FM businesses in the UK have no female representation at board level.

Waste: hero or villain?

If organisations were to remove their commitments to recycling from annual reports, would they risk an adverse judgement? And how does this reflect on the role of waste management?

Putting social value into practice

The concept of social value, and the notion that businesses should be striving to improve economic prosperity, is not a new thing. As a marketing professional, I have been developing these themes for some time now.

Three things FM outsourcers should learn

A few years ago, I was fortunate enough to lead the UK financial and professional services outsourcing business for one of the world’s largest technology companies. We worked with some of the biggest banks, law firms and advisory groups.

How to stay on target in FM

When we work with clients on outsourcing projects, we’re often asked the same question: once my new provider is in place, how can I ensure they are delivering on everything agreed?

Survival of the fittest

The only thing that is constant is change: perhaps a fair observation for the wider facilities management and contract service industry in 2019. So what are the main influencers and disruptors of the moment?

The next generation of FM: which way forward?

The facilities management industry has been a place that's good for everyone. The slow and steady growth seemed guaranteed, and there was a well-known operating model for how to win. But the good times are over.

FM outsourcing: a bigger role for SMEs?

Active Workplace Solutions worked with online facilities management resource and insights provider i-FM to survey FM practitioners on the key issues, needs and opportunities they face today. The research provided some interesting insights.

Open plan offices: due for disruption

Received wisdom says that open plan offices are good for both employer and employee because they promote face-to-face collaborative working and, as a result, help harness creativity and improve teamwork.

Why we must support SMEs in the supply chain

SMEs continue to be undervalued and under-represented in FM. But they offer numerous benefits and it’s high time we offered them more support to enter and stay in the supply chain.

Too much focus on Gen Y?

Lately, there has been loads of copy dedicated to a very specific cohort of the workforce, namely millennials: their personalities, their requirements, what they’ll bring to the workforce and what employers shouldn’t expect from them.

Stepping up support of ex-forces personnel

The FM sector has a lot to gain by employing ex-armed forces personnel. But, the process of moving into a civilian role can be difficult. The Armed Forces Covenant ensures that those who have served are given a chance and treated fairly.

Freed from chains

For the FM industry to drive innovation and deliver the superior performance customers demand, we must lead a radical overhaul of FM service supply chains, says Andrew Wood.

How FM can help a struggling retail sector

Retail centres are feeling the squeeze as customers place an ever higher value on their shopping experience. Paul Thrupp argues that the time is ripe for FM to step in as a central component to reviving the retail sector.

Consciously tackling unconscious bias

Unconscious bias has been common parlance in the business world for some years, and it continues to be one of the most important issues for business to recognise and manage.

A new approach to sustainability in the built environment

Sunil Shah looks at the current practice of responsible business in the built environment and explains the collaborative approach that RICS is taking to create the new model necessary to transfer knowledge of sustainability through the property lifecycle.

Time for change in government outsourcing practice

On exactly the same day that yet another key supplier of services to the government ran into financial problems, last week saw a speaker from the Cabinet Office tell the Workplace Futures conference that "we need significant cultural change on all sides".

FM has an image problem

And that is what's stopping our future talent from joining what one student called a 'hidden industry'. Sienna Emanuel asked a group of students what we need to do.

Responsible FM

"May you live in interesting times" is a Chinese curse that we would do well to consider long and hard right now.

Mental health first aiders: a benefit for us all

Wednesday December 19th will see a debate in the Commons, pushing for the implementation of a mental health first aider in every workplace to help bridge the gap between mental health and physical health care legislation in business.

The advantages of hire for the FM industry

Carl Webb reviews the importance of considering whether a hired climate control arrangement makes more sense than a traditional purchase.

Showcasing values-based activity in FM and workplace

Today is World Values Day, an opportunity to think about the principles that are important to us and to act on them.

Outsourcing in the public sector: a social commitment

The Public Service Act (Social Value) 2012 puts social value at the heart of commissioning, ensuring that authorities consider the wider economic and environmental benefit that they can achieve when buying goods and services. The Act became law in 2013.

Mutually beneficial

Collaborations between facilities management membership bodies have happened before. So, what makes the partnership between RICS and IFMA any different?

Owning the data and the data agenda

The future is equal parts exciting and terrifying. New technologies are opening up a world of possibilities; but they are also raising real-world concerns, like who will use, manage and ultimately own the abundance of new data that is produced.

Cyber security: have you left a window open?

When it comes to cyber security, we are fighting a perception, potentially fuelled by the suppliers of stock photos, that hackers are fantastically smart, well resourced, highly (and predictably) motivated and dressed in hoodies.

Making technology work for FM

If technology is going to become an increasingly necessary and perhaps even an enhancing part of FM going forward, how do we ensure that this promise is delivered? Mark Hazelwood looks at some of the issues.

Passing the buck: responsibility and accountability for compliance

Who is really responsible for compliance in an organisation? This was just one of many questions recently posed at the latest BIFM Leaders' Forum panel debate hosted by Churchill Service Solutions in London.

Talking the industry up

I think it’s very easy to talk down the FM industry right now; but more than ever I am seeing a real movement behind positive change and some urgency in creating a conversation that elevates the perception of the value of what FM does.

Compliance: simpler than it sounds

Harrison Briggs discusses the ever-changing requirements around compliance in the built environment.

Smarter working

It has become an industry adage that FM needs to move up the value chain, developing stronger, smarter working relationships with its customers. This is vital to the health of not just the industry but of customers' businesses too, says Jeff Flanagan.

You can't handle the truth

That memorable line from A Few Good Men, a drama about two US Marines accused of murder, resonates with me every time I hear politicians speaking about the 'truth'.