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Serco extends Herts partnership

Serco has been awarded a two-year extension to its partnership contract with Hertfordshire County Council, pushing the end date out to March 2021.

More bad news from Interserve

Shares in the support services and construction group plummeted yesterday morning following the publication of a trading update which brought news of a continued slowdown in business coupled with rising costs.

EMEA outsourcing market feels the pressures

The value of traditional outsourcing deals signed in the EMEA region slipped in the third quarter of the year, even as alternative as-a-service sourcing contracts reached an all-time high.

ABM scoops £2m retail deal

ABM UK has landed a three-year cleaning and security services contract at Victoria Place Shopping Centre in London's Victoria Station.

NG Bailey lands extensions with two law firms

The group's Facilities Services division has secured contract renewals for the London headquarters of two global law firms.

Kier wins new London FM contract

As part of the three-year deal to provide total facilities management to Capital City Academy, Kier will deliver a programme of careers workshops to help students better understand the opportunities available in the FM industry.

Mitie reports success in Scotland

Mitie's property management business has been awarded several social housing contracts in Scotland, with a total value of £50m.

ISS secures major deal with Deutsche Telekom

The telecoms group has appointed ISS on a 10-year integrated facilities services contract covering 9000 sites across Germany.

BCO calls for greater focus on customer experience

The UK office industry is undergoing a fundamental shift towards a more customer-centric approach, with an increasingly greater emphasis being placed on delivering outstanding customer service to occupiers.

EMCOR renews Hants deal

EMCOR UK has been awarded a new contract by Hampshire County Council that extends the maintenance services it has been providing for more than 20 years.

A brief history of Carillion

Recently, Carillion reported pre-tax losses of £1.153m for the first half of 2017. It is the latest chapter in the sometimes tumultuous history of one of the FM market's most active businesses.

Flexible workspace: drivers and the direction of travel

Things are obviously changing fast in the world of work. Business centres, serviced offices and similar flexible options have been around for years; but suddenly the coworking phenomenon is taking off. Sector expert Kurt Mroncz explains why.

Sustainable strategies

Amanda Williams reports on energy management initiatives introduced on the Defence National Training Estate.

Brand values: what do you stand for?

Brand is a simple word for a simple concept with which we are all familiar. Everything for sale is branded but the concept extends far beyond that, even to 'personal brands'. Labelling stuff has its advantages in a busy world.

Energy management: making it work

Energy is on every FM's agenda. But actually achieving the goals of efficiency and cost reduction almost certainly requires some fresh thinking. Paul Lynch explains what's needed.

Value for a new age

Not since the end of the Cold War has the future seemed so uncertain. Faith in age-old institutions is dwindling and the global hegemony feels a little less stable.

From rags to riches

Joel Briggs tells Simon Iatrou why the rapid growth of his FM business won’t be punctuated by the mistakes of his competitors.

Being green isn't so black & white

Simon Iatrou sits down with Bouygues Energies & Services’ Steve McDonald to discuss how the business is shaping its sustainability strategy in an increasingly uncertain world.

FM with a conscience

Simon Iatrou talks to Chris Kenneally about Cordant Group's switch to social enterprise and the wider implications for an FM industry in need of change.

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