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Welcome to i-FM, the award-winning news and market intelligence site for the UK facilities management industry. Whether you are looking to understand the business, keep up with developments, find a job or promote your company, no other site compares for reputation or market penetration. i-FM - we are your insight partner: the only online resource an FM ever needs. Find out more here.

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Camelot: Cawleys has the right numbers

The National Lottery operator has appointed Bedforshire-based Cawleys as its recycling and waste resource partner.

Churchill makes technology award shortlist

The soft service provider reports that its Mo:dus Make Ready system has been shortlisted for Best Public Sector Project at the National Technology Awards 2020.

Housing group moves to mobile technology

The Middlesbrough-headquartered Thirteen Group says it is transforming its FM services with a new workforce management system.

Mitie launches global security operations service

The service brings together Mitie Security's suite of technology solutions into a single smart and seamless package.

Jaguar lands City contract

Jaguar Building Services has been appointed to provide hard FM at a newly refurbished City of London property.

Mears extends London role

August sees the start of a new contract for the social housing specialist with Hammersmith and Fulham Council.

MyTAG to support skills certification

The technology group's patented Proof of Identity solution has been selected by NOCN Job Cards for new smart ID cards for the Construction Plant Competence Scheme.

Derwent reports Bournemouth win

Derwent Facilities Management has won a five-year total FM contract at Arts University Bournemouth.

RICS survey sees change coming

Occupier demand for floorspace is down across the board, not surprisingly, but the future looks different too.

ISS revalidated under Defence Employer Recognition Scheme

The facilities services group has announced the renewal of its Corporate Covenant, which has been validated for a further five years as a Gold award holder.

i-FM WF20 White paper

People, organisations and buildings all need to work towards the same aim, an aim expressed in the idea of wellness and the benefits this brings to both people and the organisations they work for. This was the goal of Workplace Futures 2020.

Trends and opportunities Report 2020

Our authoritative annual market overview provides clear and helpful analysis of the UK FM industry.

Insight: FM Audit Report 2019

The FM Audit Report series, which we first launched more than 10 years ago, aims to provide accurate and informative insights into our industry – something that has huge benefits for in-house FMs, service providers, advisors, individual professionals and anyone thinking about joining this business.

Managing a safer post-pandemic environment

Rodrigue Zbinden looks at how hosted security solutions such as access control systems can support facilities teams in dealing with the challenges of the 'new normal'.

Managing safety and risk in workforce transition

With the threat of the Covid-19 pandemic far from over, facility owners and managers need to stay up to date with the latest information, and stay flexible in their return-to-work planning.

Key to the future: staying flexible and creative

We know a lot about the state of the FM market these days, but what have lockdown conditions meant for FM suppliers? We spoke with one to find out.

Technology: what is it doing for FM?

For several years now the general view has been that technology would be a game-changer for the facilities management sector. So, has it been? How? Or if not, why not and when will it be?

Facilities management has to change

But are large, traditional deals like Mitie's acquisition of Interserve FM the answer, Guy Hewett asks.

Unlocking the FM deal market: Mitie & Interserve

On the 25 June Mitie announced its intention to acquire Interserve’s facilities management division following the signing of a conditional share purchase agreement.

Collaboration in crisis

David Carr, Chief Executive of Bouygues Energies and Services Solutions and chairman of the Business Services Association, says that from the tragedy of the pandemic some changes should sustain, including a more collaborative approach.

The employee-centric will survive

It’s companies that have put communication and colleague welfare at the top of the agenda that will survive in the ‘new normal’ of facilities services, Graeme Hughes and Andy Massey of Innovise tell Fiona Perrin.

Zooming in on innovation

Simon Titchener stopped travelling the world for a new role on the board of ISS UK, and then coronavirus hit. The challenge has led to innovation, he tells Fiona Perrin.

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