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Welcome to i-FM, the award-winning news and market intelligence site for the UK facilities management industry. Whether you are looking to understand the business, keep up with developments, find a job or promote your company, no other site compares for reputation or market penetration. i-FM - we are your insight partner: the only online resource an FM ever needs. Find out more here.

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Atalian Servest on board with LNER

London North Eastern Railway has awarded the facilities services group a new station and train cleaning and presentation contract.

RTÉ to feature Mount Charles

The catering services group has been appointed by Ireland's national public media organisation on a seven-year contract.

Eric Wright commits to 'analytics as a service'

Eric Wright FM has selected specialist advisors Datore to provide unified data analytics in support of a new operating model, one that aims to become an industry exemplar for customer service and delivery.

Graham in compliance double

Graham FM has secured two compliance services contracts, one with Derry City and Strabane District Council and a second with Ards and North Down Borough Council.

Sheffield deal for Homes for Students

The student accommodation manager is on-site at a new 284-bed complex in Sheffield city centre.

Energy match-making platform launches

PowerPaired aims to link community energy groups and owners of land or property with renewable energy and energy saving potential to deliver social and environmental impact.

Norse renews Northampton deal

The facilities group has been re-awarded the contract to supply cleaning and security services to Northampton College.

Amey moves towards break-up

Preparations are underway for the sale of two major divisions, according to reports.

Workplace Futures: setting the agenda for FM

The bad news is that early-bird rates for February's conference are closing imminently. The good news is that all speakers are now confirmed for what will be a very strong programme.

Knight Frank unveils flexible workspace offer

It's beginning to look like the corporate property advisors' must-have. The list of firms offering a flexible space service seems to growth monthly.

Business Confidence Index 2019 Report

The FM Business Confidence Index is a landmark annual study launched by i-FM in 2004. Over many years we have been pleased to work in partnership on this with Barclays; and this year we are pleased to welcome IFMA UK to the partnership, too.

i-FM WF19 Whitepaper

If facilities management is to continue on its broad track of successful development, we need to know more about the business of FM, its challenges and opportunities, what works and what doesn’t. This was the goal of Workplace Futures 2019.

Insight: FM Audit Report 2019

The FM Audit Report series, which we first launched more than 10 years ago, aims to provide accurate and informative insights into our industry – something that has huge benefits for in-house FMs, service providers, advisors, individual professionals and anyone thinking about joining this business.

Moving to business focused maintenance

The traditional one-size-fits-all maintenance approach uses interval-based inspection, planned maintenance and reactive repair. Alistair Clements makes the case for a better solution.

Productive, high-performing and healthy workplaces

Given what we already know, why isn't everyone making changes to create these, asks John O’Brien.

Councils are doing it for themselves

Cornwall Council was an early adopter in setting up a wholly-owned FM operation; and Cormac is now winning third-party business. Fiona Perrin reports on the model.

Putting social value into practice

The concept of social value, and the notion that businesses should be striving to improve economic prosperity, is not a new thing. As a marketing professional, I have been developing these themes for some time now.

Three things FM outsourcers should learn

A few years ago, I was fortunate enough to lead the UK financial and professional services outsourcing business for one of the world’s largest technology companies. We worked with some of the biggest banks, law firms and advisory groups.

How others see us

World-renowned business consultants McKinsey & Co tell us that facilities management is “ripe for disruption”. There’s some truth in that, for sure; but just how much truth depends on where you're standing.

Changing business, person by person

Chris Kenneally, CEO of Cordant Group, is 18 months into the journey to turn a commercial giant into a social business. Fiona Perrin met him to discover it's all about improving individual lives.

What I've learned along the way

Andy Chappell, now head of global corporate clients for ISS, has risen fast up the corporate ladder. As he settles into his new role, he shares advice for young FMs who might hope to emulate his success.

Getting on with it

Atalian Servest is good at giving the impression of being a calm, low-key sort of place. There’s none of that shouting about 'hey, look at us' that often goes with rapid growth and development.

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