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Welcome to i-FM, the award-winning news and market intelligence site for the UK facilities management industry. Whether you are looking to understand the business, keep up with developments, find a job or promote your company, no other site compares for reputation or market penetration. i-FM - we are your insight partner: the only online resource an FM ever needs. Find out more here.

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NJC in City win

The cleaning and support services company has landed a new contract at a residential development in the City of London.

New MD for Arthur McKay

Atalian Servest's building support services business has appointed Steve Wallbanks as managing director to spearhead growth.

ENGIE in long-term heat and energy network wins

ENGIE has begun work on a major new heat network which will serve future developments in the Nine Elms area of London, one of the capital's largest brownfield regeneration sites.

BMS too often overlooked in carbon strategies

Many property professionals are not fully aware of the carbon reduction capabilities offered by their building management systems.

Mears sharpens its focus

Mears Group has sold its care businesses in order to concentrate on services, including FM, for the housing sector.

Healthcare win for Artic

The hard services provider has regained the planned preventative maintenance contract at South London and Maudsley Hospital.

Lockdown good news: waste levels drop

According to facilities services group PHS, the amount of washroom waste generated by UK organisations in the last four months dropped by 49% year on year.

Membership organisations: facing up to change

David Emanuel writes: our professional institutes and associations need to react to market change just as quickly as do commercial businesses.

BGIS to buy hard services specialist

BGIS, headquartered in Canada, is to acquire the UK-based Optimum Group Services.

Social value in procurement model launched

Businesses seeking to win government work will need to set out how they will also deliver social value priorities, following new measures introduced last week.

i-FM WF20 White paper

People, organisations and buildings all need to work towards the same aim, an aim expressed in the idea of wellness and the benefits this brings to both people and the organisations they work for. This was the goal of Workplace Futures 2020.

Trends and opportunities Report 2020

Our authoritative annual market overview provides clear and helpful analysis of the UK FM industry.

Insight: FM Audit Report 2019

The FM Audit Report series, which we first launched more than 10 years ago, aims to provide accurate and informative insights into our industry – something that has huge benefits for in-house FMs, service providers, advisors, individual professionals and anyone thinking about joining this business.

Controlling costs and improving productivity: 5 steps

Much has been said in recent years about technology in relation to how it is transforming FM, and recent developments have certainly accelerated both demand and adoption.

Resilient decision-making in times of change

In any organisation, times of contraction can lead to difficult decisions. The same goes for periods of growth. Accurate, reliable data is critical in every case.

FM innovation: removing the capex barrier

There is an urgent need for innovation in FM, and in particular the cleaning industry, to improve performance in the midst of the Covid-19 pandemic.

Membership organisations need to face up to change

News that RICS is having to make redundancies is a clear reminder that our professional institutes and associations need to react to market change just as quickly as do commercial businesses.

Security: on the frontline every day

Thursday the 17th is Thank Your Security Officer Day, a Corps Security initiative timed explicitly to coincide with the international week of recognition, Security Officer Appreciation Week.

The power of working together

Mitie CEO Phil Bentley's four decades of work have left him with a few critical lessons learned.

In tune with the times

Wagestream is the sort of business idea that probably leaves other entrepreneurs muttering 'I wish I’d thought of that'.

Post-pandemic work: FM can lead the way

Under lockdown conditions, we recently questioned Mace Operate's MD for the UK and Europe, Marlies Hoogeboom, on her views about FM in a challenging and changing environment.

Collaboration in crisis

David Carr, Chief Executive of Bouygues Energies and Services Solutions and chairman of the Business Services Association, says that from the tragedy of the pandemic some changes should sustain, including a more collaborative approach.

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