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Law firms facing up to change

Often regarded as amongst the most conservative business types, the UK’s legal sector is moving swiftly to embrace operational and market changes.

Flex space demand grows

Demand for flexible offices is expected to recover to more than 10% of overall UK office demand in 2022.

ABM tackles indoor air quality

Responding to the impact of Covid-19, the facilities solutions company has launched a programme of services designed to help businesses make improvements in IAQ.

Workplace: majority of staff expected back by year-end

But new research from the Chartered Management Institute also finds that many people will not return till next spring.

Hybrid working could boost social mobility

New research has uncovered another potential benefit of a more flexible approach to work and the workplace.

RICS opens consultation on IBOS

The RICS-developed International Building Operations Standard is an innovative data-led standard that goes beyond the traditional ways of measuring building performance.

CBRE plans ‘next normal’ event

The property services group has announced plans for a thought-leadership event focused on ‘The Next Normal’ at its London HQ in October.

The workplace challenge: triggering new investment

Corporate real estate and facilities management teams are planning new technology investments across employee workplace experience, asset management and cloud-based security solutions.

Covid-19: permanent shifts in the business landscape

Post-Covid changes are likely to bolster major cities outside London and boost UK productivity, as new work patterns stick.

Employee experience driving IT investment

IT and workplace decision-makers are prioritising technology solutions that enhance employee experience and engagement despite ongoing budget constraints.

Flex, tech and wellbeing moving up the agenda

CBRE’s latest EMEA Occupier Survey provides good insights into thinking across this dynamic sector.

C&W partners with WeWork

Real estate services firm Cushman & Wakefield has teamed up with the flexible space provider to develop flex space solutions for landlords and occupiers.

Eurest and 14forty collaborate on office refit

The workplace caterer and the FM services provider have invested in enhanced employee wellbeing and nutrition in their Birmingham workspace.

Amey lauded for Future Office Initiative

Amey Consulting has been presented with an Initiative of the Year Award by RoSPA, the Royal Society for the Prevention of Accidents.

Employers expect more flexible work requests

A new survey from Acas has found that half of employers in Great Britain expect an increase in demand for flexible forms of working post-pandemic.

EMCOR supports wellbeing at work report

The FM company was among a number of collaborators working with Business in the Community to produce the report.

Workplace expectations: trouble ahead?

Staff may be officially returning to the office, but if employers don’t offer the right working experience 60% will leave or become less motivated, according to new research.

Demand for flexible space climbs

Savills-backed flexible office specialist Workthere is reporting enquiries for space up by 48% on pre-Covid levels.

Floor captains: key to the future of the office

Specialist provider of tailored guest services Portico has launched a new white paper exploring the role of floor captains and the value they bring to the workplace.

RICS Global Conference 2021: review

Some 16 months after the Covid-19 pandemic began, it feels like we’ve reached the final stages of grief.

BESA offers air quality guide

The removal of most Covid restrictions has increased calls for practical guidance and the setting of specific indoor air quality targets to support the health and wellbeing of building occupants.

Sodexo names workplace design partner

TSK Group has joined the partnership that underpins Vital Spaces, Sodexo’s people-centric proposition for workplace.

Freespace supporting workplace occupancy research

The workplace technology company is assisting Cardiff University with a study of occupancy patterns at the Open Space Network building in Warminster.

BSC launches new Five Star Audit for 2021

The British Safety Council’s Five Star Occupational Health and Safety Audit has been revised and updated.

Employees know what they want post-Covid

We’ve said it before and it remains true: one side-effect of the pandemic has been a steady stream of workplace-related research.

A snapshot of FM opinion

At Tuesday’s Workplace Futures conference we ran a series of polls to test views on some of the questions currently being considered and debated across the industry. The results are interesting, and occasionally intriguing.

Workplace Futures: return to the workplace

Yesterday’s conference could not have been more timely and on-target, addressing the needs of not just the FM sector but all those in support service roles.

Corporate occupiers grapple with Covid response

Global office occupancy rates decreased in June compared to May as organisations introduced strategies to tackle the resurgence in coronavirus cases.

Workplace Futures hits a nerve

And ‘nerve’ seems to be the right word, as the build-up to Tuesday’s conference is uncovering a lot of nervousness in the workplace community as the focus turns to dropping Covid restrictions.

Redefining ‘Freedom Day’

Freedom Day shouldn’t signal a mass return to workplaces, but it could signal the start of greater freedom and flexibility in how, when and where people work.

Wellbeing climbs the corporate agenda

Workplace wellbeing will be more important to organisations than product and service innovation, according to research conducted by Bartlett Mitchell.

Big jump in spending on workplace software coming

The overall market for space and workplace management software will grow from $0.9bn in 2021 to surpass $1.7bn in 2026.

Ventilation revolution needs funding

Public funding is urgently needed to ensure buildings benefit from improved awareness around mechanical ventilation systems and airborne disease risk.

Skanska building hits new WELL target

A flagship London office has set a new standard in sustainable workspaces by becoming the first in the UK to achieve WELL Platinum under the new v2 pilot scheme.

Wates adopts flexible working

The company, which employs nearly 4,000 people across the UK, is encouraging them all to experiment with different working patterns that improve their working life.

Research: job quality still falling short

As Covid shines a new light on people, work and workplace, employers are being urged to better understand job quality and to focus on making work a force for good.

Offices: post-Covid gap between occupiers and providers

A new report argues that occupier expectations for building performance are not being met, and that could harm long-term property values.

Awards: BCO crowns best offices

Taunton’s UK Hydrographic Office Headquarters was named Best of the Best at the British Council for Offices’ National Awards last night.

Employers to reduce office space by up to 9m sq ft

The latest addition to the ongoing debate about the future of offices in the UK comes from PwC’s latest Occupier Survey.

Mid-size firms plan to halve office time

A survey of UK mid-size businesses shows a clear shift towards long-term remote working.

BMG partners for sustainable furniture solutions

Business Moves Group is teaming up with sustainable office furniture solutions specialist The Coggin Group.

Suppliers ready but need a plan

As Covid restrictions are eased, more organisations are thinking about the reopening of offices. Can they depend on their suppliers?

BESA calls for new ventilation standards

The Building Engineering Services Association is supporting a campaign to have current building ventilation regulations completely rewritten.

Offices: four trends shaping the future

The office sector is on the cusp of considerable change, says Helical chief executive Gerald Kaye.

Offices: occupiers and landlords out of step?

New research suggests tenants expect changes in space use post-pandemic while landlords don’t.

New normal: old ways won’t work

To succeed in a hybrid future, organisations must stop duplicating office-centric practices and shift to a human-centric model.

Spica awarded grant for workplace app

Birmingham-based Spica Technologies has been awarded over £200,000 in funding to develop a plug and play workplace experience app.

Office occupancy data shows slow return

Data captured by workplace technology specialist Freespace shows low, but rising, occupancy levels.

Workplace Futures July set to launch

Following the success of February’s virtual conference, this year for the first time there will be a second. July’s event, free to attend, will tackle the return to the workplace.

WFH: interaction remains high on the ‘want’ list

A poll run by ISS UK during Lockdown 3 found that 67% of respondents missed social engagement when working from home.

Directors look to future of hybrid working

An IoD survey of 600 business leaders has shown that over 60% of organisations plan to adopt hybrid working even after restrictions ease.

Hybrid working: lease terms may limit take-up

A survey of UK business leaders has found that many organisations may have to wait to adopt a hybrid working model because of being locked into a long-term lease.

Flexibility rising up the corporate agenda

‘Before’ and ‘after’ Covid surveys show growing flexibility in approaches to issues attached to work and the workplace.

Johnson Controls partners with IWBI

The building systems specialist has announced a partnership with the International WELL Building Institute to promote global application of the WELL Building Standard.

7.5m workers hope homeworking is permanent

Almost a quarter of UK workers are hoping to work from home all, or almost all, of the time once lockdown restrictions have lifted.

Mid-sized businesses back post-pandemic remote working

Just 5% of over 600 mid-sized businesses surveyed believe that full-time office working will be most effective for their people post-pandemic.

BCO calls for multisensory design

New research from the British Council for Offices argues that a multisensory approach to workplace design can help improve wellbeing.

Mitie offers workplace return advice

With the prospect of a return to the workplace climbing the corporate agenda businesses must adapt their premises to recover quickly, according to a new guide.

Employees willing to pay for hybrid working

The commitment to change is considerable. In a US study nearly two-thirds of employees said they are willing to pay for access to office space to support new ways of work.

More than two-thirds want flexible working

Most workers in the UK want flexible working to continue, according to extensive new research from Microsoft.

New tools to prevent, reduce and manage stress

As more organisations begin to think about post-lockdown plans the Health & Safety Executive is urging employers to review stress-causing factors in work and workplaces.

Workplace Futures white paper published

Covid-19 forced Workplace Futures 2021 to be our first online event. Fittingly, we took as our theme the impact, challenges and opportunities presented by the pandemic.

Employees want reassurance

More than half of UK employees thinking about returning to the workplace would feel more comfortable if their employer used data to improve the healthiness of the building.

Managing employee experience in a hybrid world

Covid-19 has transformed both the nature of work and the role of the workplace. A new report looks at how businesses can overcome the emerging employee experience challenges.

The business case for air quality

Improving air quality is not just the right thing to do in terms of public health but will also have a significant impact on business profitability and productivity.

Hybrid working must be part of government strategy

A new think-tank report calls on the government to incentivise the establishment of more local offices and hybrid-working initiatives.

IWG sees the benefit of hybrid working

The group behind brands including Regus is seeing its market grow as companies begin to think about post-pandemic workplace solutions.

Shaping the future of work

As more employers begin to plan a return to the office, the shift toward a worker-centric model should be top of mind, says JLL.

Too many workplaces not ready for post-pandemic use

New research shows that workspaces currently on offer to a returning workforce are largely not up to scratch.

BCO: offices should address poor ventilation ‘urgently’

The British Council for Offices is calling on developers, owners and occupiers to ensure that UK offices have adequate ventilation ahead of a return to the workplace.

Law firm to review workplace strategy

International firm Clifford Chance has appointed Cushman & Wakefield to carry out a strategic review of its London occupational requirements.

Return to workplace threatens environmental dividend

With the government revealing its roadmap for the lifting of Covid-19 restrictions, it is becoming clear that the green gains of the pandemic could be lost.

FMs confident and looking for growth

A poll of the more than 350 delegates at this year’s Workplace Futures conference provides good insights into what FMs expect to see over the coming months.

Safety Council wants tougher Covid rules

The British Safety Council is calling on government and the HSE to strengthen and enforce Covid Secure workplace rules to protect workers.

CBRE takes stake in flex space provider

The group has acquired a 35% interest in Industrious, a provider of premium flexible workplace solutions in the US.

WFH: not for everyone all the time

The weight of information building up behind the view that office work has changed forever is considerable, though there is still much we don’t know.

GoSpace AI teams up with JLL

The plan is to deliver a revolutionary occupancy management solution for the post-pandemic hybrid workplace.

Mid-sized companies look to cut office space

Over a third of UK mid-sized businesses expect to reduce the amount of space they hold in the future.

2021: what’s in store for the flex space market?

2019 was a year of optimism and growth for providers, and 2020 was a year of uncertainty and challenge. So what comes next?

Office hygiene remains top concern

Another survey sampling the UK’s working population has found most wanting to get back to the office, but only if it is clean and safe.

IWG optimistic despite persistent pandemic

The flex space operator says its anticipated recovery has been delayed into 2021 as virus control measures remain in place in many of its markets.

Majority do not feel safe in buildings

Over 70% of the UK workforce does not feel completely safe working in their employer’s buildings.

Businesses spending more on healthy buildings

An independent survey of more than 800 building decision-makers shows a clear shift to increased investment in healthy building trends and technologies.

Businesses warned on crisis of trust

Organisations face a crisis of trust this year if they continue to make workplace decisions in the dark.

Covid-19 & CRE: the same but different

The property professionals group CoreNet Global has been tracking members’ views on the lasting effects of the pandemic. They have evolved but the themes remain consistent.

Workplace change: communication guide offered

Magenta, the communications agency for the built environment, has launched a guide to help businesses to communicate better as many think again about plans for a return to the office.

Real estate and the Covid-19 pandemic

The corporate property world was already changing when the coronavirus arrived. The real challenge now is handling the new pace of that change,

New report looks at pandemic productivity

Property advisors Avison Young looked into which elements of office-based and home-based working influence knowledge worker productivity.

Offices: shift predicted in central London demand

Demand for high quality office space in London will remain robust post-Covid, but what companies want and where they want it will change.

Cautious businesses hold back on decisions

Businesses across the UK are rethinking the role of the workplace in these pandemic-hit times, but many remain unwilling to commit to transformational change.

Tracking office use as lockdowns come and go

Office occupancy during the second lockdown remained six times higher than during the first, building sensor data shows.

Infogrid raises $15.5m to accelerate growth

The company, founded in 2018, is set on "making the unfulfilled promise of scalable IoT a reality". And it is targeting FM in particular.

EY pioneers hub & spoke model

Regus parent IWG will provide both a home-base and remote working sites for the business advisor’s Norway team.

Sodexo launches Vital Spaces

The new offering brings together the company’s diverse expertise to provide employers with a connected, people-centric approach to transforming the workplace.

JLL signs workplace deal with BP

JLL is to provide workplace and real estate solutions to support the oil and gas group's transformation and net zero carbon ambitions.

Planning for 2021

What's on the agenda for the coming year? FM never stands still for long: we want to hear about your workplace plans. And we have something to offer in return.

Covid-19: a boost for technology in the workplace

The pandemic could be the death knell for 'dumb buildings' as it catalyses and accelerates the long-term shift to smart technologies.

Work, workplace, risk: shaping property in 2021

Ten trends, all in play now, will shape the commercial real estate industry in the coming year.

Workplace: the future is more human-centric

The workplace of the future will be versatile and hybrid, focusing on employee-centric solutions, according to a global survey.

Workplace: a post-Covid flight to quality

The next three to five years will see a strong focus on flexibility, demanded by both workers and corporates, relating to work activity, space and location.

HR: key trends shaping the future

A new report identifies the trends that will have an impact on organisations, work and workers.

Spica to deliver workplace app for Mace

The workplace experience app will initially be available at the construction management group's global headquarters in London.

Should we tax homeworkers?

A new report from Deutsche Bank suggests that the answer should be yes, bringing a new dimension to discussions about what the 'new normal' might look like.

Third of home-workers feel disconnected

Data from Leesman's ongoing home-working study of more than 145,000 workers has revealed that a significant number of employees feel disconnected from their colleagues and their organisation.

Travel to work: management advice

Amongst everything else Covid-19 has impacted, there's the journey to work. Whether travelling now or at some point in the future, that journey may well need a rethink.

Generational divide in views on place of work

Older home-workers are showing a significantly greater preference for returning to the office than their younger counterparts, according to new research.

Workplace Week full line-up confirmed

The four-day festival showcasing how world-leading organisations are navigating the challenges of 2020 is set to provide virtual delegates with a window into multiple work strategies.

A hub & spoke future?

Over a third of business leaders are considering downsizing their primary office space and shifting towards smaller satellite offices.

BCO reveals London award winners

Five businesses have been recognised in London at the annual British Council for Offices regional awards.

Is flex space the answer?

It could be, says a new report, at least for many UK occupiers facing an uncertain future and needing an alternative to traditional corporate accommodation.

Workplace change: research backs research

An extensive report on the future of the office and office workers in the UK confirms that the seismic change in the way people work now is here to stay.

Hybrid workplaces will not work for everyone

Organisations could be caught up in a matrix of pain if they do not carefully manage the new realities of hybrid working.

Law firms looking to hybrid working

Even lawyers, perhaps the most traditional-minded when it comes to offices, now seem convinced that the future is about flexibility.

Commercial property: time for a change

For a whole series of reasons there is change underway in the property world, but underlying this is a more fundamental question: what is property actually for?

Calls for POE on all publicly funded buildings

Post-occupancy evaluation should be standard practice to ensure all new buildings meet intended energy efficiency ratings and provide optimum value for money.

Workplace Trends online next week

The long-running conference series will be back, in virtual form, with a strong programme on 15 October.

Lockdown good news: waste levels drop

According to facilities services group PHS, the amount of washroom waste generated by UK organisations in the last four months dropped by 49% year on year.

Working from home works

Research with a sample size of more than 125,000 workers shows that the home is outperforming the office in some fundamental areas.

Workplace Week to go virtual for 2020

The annual showcase for some of the best in work models and workstyles from some of the world's most forward-thinking organisations will take place 9–12 November.

C&W enters flex space market

Cushman & Wakefield, the global real estate services firm, has teamed up with workplace operator Industrious to offer a flexible space solution.

Covid-19: health and safety climb the agenda

The great pandemic work-from-home experiment has proved, broadly, a success. But a quarter of such workers express some concern about their mental wellbeing.

Home-working works, but mental health support needed

New research from the CIPD shows the shift to home-working over the lockdown period has been a positive experience for most employers.

Less space, close to transport 

As Londoners start to return to the city, flexible space providers are seeing some clear trends emerge.

CEOs see 'enduring shift' in office use

More than two-thirds of UK CEOs believe there will be a shift towards low density office usage as a consequence of the Covid-19 experience.

Online tool aims to get office occupiers thinking

A property consultancy has launched an online service to help organisations determine what their occupancy requirements will be in preparation for employees returning to the office.

Uneven recovery for flex space operators

Remote working may be an increasingly popular idea, but currently UK flexible office providers are seeing much lower levels of occupancy than elsewhere in Europe.

Sodexo launches Space eXperience

The group's workplace experience design consultancy, Wx, has launched a connected building management solution that supports organisations' return to the office.

Mixed feelings about returning to the office

Many are already back and some don't know when or if they will be back, as employers look for the best way forward.

We have seen the future and it is mixed

A report from property advisors JLL concludes that the pandemic working-from-home experiment is forcing companies to re-imagine the future of work and question the purpose of the office.

Autonomy makes the world go round

Pandemic lockdown or not, the key to good performance, and to success for every business, is employee happiness powered by autonomy.

Altuity teams up with BenefitFM

Altuity, the maintenance, facilities and asset management software company, has launched a new partnership with consultancy BenefitFM.

Return to work must be gradual, says CIPD

The Prime Minister's call for employers to begin bringing people back into the workplace in August has drawn another cautious response.

Flex space: JLL benefits from Serendipity

Another vote in favour of a flexible workspace future as US provider Serendipity Labs appoints the property services group to develop a series of UK locations over the next two years.

Londoners looking for a healthier commute

New statistics from a premium workspace provider suggest that the main concern for businesses post-lockdown is whether employees can get to and from work safely.

Coronavirus driving demand for flexible space

The trend towards workplace mobility was not created as a result of the pandemic, but it was certainly accelerated by it.

Sitemark launches home-working tool

The independent benchmarking service has launched a working from home wellness assessment tool to support businesses and employees.

Avison Young launches cost containment service

The new offer aims to support strategy development for a post-Covid environment, while building for a resilient and sustainable future.

Preference for home-working grows

New research commissioned by IWFM has found that the number of employees who do not want to return to the office has nearly doubled since the start of the lockdown.

HSE urges businesses to become Covid-secure

The Health and Safety Executive is calling for businesses in Great Britain to make sure they are Covid-secure as more sectors open their doors.

Spica to deliver workplace app for Zurich

Spica Technologies is developing a user-centric workplace experience solution for use at insurance group Zurich's new global headquarters in Switzerland.

Pest control: advice for FMs offered

National trade body the British Pest Control Association has issued a new guide to help facilities managers re-open premises as lockdown restrictions ease.

BSI updates Covid-19 guidance

Version 2 of BSI's Safe Working Guidelines has been published.

Post-lockdown expectations: divided opinion looms?

One unexpected side-effect of pandemic lockdown has been a steadily growing file of surveys carried out to uncover experiences and views. A number of these point towards a significant divide about the future of work.

Return to work: getting it right

Getting the workplace ready to reopen is a complex challenge and, happily, there is plenty of advice available. Ensuring the business itself is ready for reopening is a different challenge altogether.

The future of global office demand

A new report argues that increased working from home doesn't equate to reduced demand for office space. The situation is more complex than that.

9 to 5 is so in the past

That's the conclusion of a survey of building occupiers carried out by CoreNet Global, the corporate real estate professionals group.

Offices are vital, but need to change

Property services group Savills has published the results of a survey of its clients, and it is clear that change is on the cards.

The downside of working remotely

Trust, social cohesion and information sharing are the areas most potentially vulnerable to damage when people work virtually.

Engie offers Workspace 2 guide

"Covid-19 has presented an unprecedented challenge to all professionals involved in managing and maintaining buildings."

Businesses look to more remote working

71% of UK businesses are planning to permanently adopt flexible and agile working practices post the Covid-19 lockdown.

The future looks different

If the weight of opinion in survey research is a reliable indicator, there's no way the UK is going back to pre-Covid patterns once lockdown is lifted and 'normal' returns.

CBRE tests occupier sentiment

Occupiers across EMEA are planning to increase investment in technology, driven in large part by a post-lockdown focus on the employee experience.

Sodexo introduces hygiene verification

The group is partnering with Bureau Veritas, the testing, inspection and certification specialist, to introduce a hygiene verification label for its procedures and services.

Covid-19: free risk training app offered

The engineering services group Ramboll has launched an interactive training app to help businesses prepare for returning to the office.

Property: corporates looking for more flexibility

Demand by corporate owners to release capital from their real estate assets is increasing, spurred along by the Covid-19 pandemic.

Is it safe to work here?

Technology firm MyTAG has developed a new system to help companies ensure the safety and cleanliness of office spaces as employees return.  

The future of the workplace: a mix of locations

The results of a global survey on working from home during the pandemic point toward a shift from office-based to a "total workplace ecosystem", balancing office, home and other locations.

BSI publishes safe working guidelines

The UK's National Standards Body has published new safe working guidelines to help businesses manage the return to work and the reoccupation of their facilities.

Home-working: a success for most in financial services

Almost three-quarters of employees (70%) working in financial services rate their working from home experience as positive, according to a new survey from Deloitte.

Return to work: employee experience gets high priority

A survey of HR professionals finds almost two-thirds prioritising employee experience more highly now than before the coronavirus outbreak.

UK workers have mixed views on where they want to work

Rumours of the demise of the office are much exaggerated is the predictable conclusion emerging from research commissioned by the British Council for Offices.

Honeywell offers real-time 'healthy building' solution

With the prospect of a return to the workplace nearing a reality for many, support strategies of all shapes and sizes continue to emerge from product and service suppliers.

Back to work: social distancing will be critical

A UK-based technology company providing workplace sensors, digital signage and data intelligence has launched a social distancing solution to support businesses with the phased return to work.

Employers plan cautious return

Most companies plan to take a gradual approach to bringing employees back to their workplaces as governments begin to lift restrictions tied to Covid-19.

Lockdown working: what are we learning?

Last week we launched a quick poll of the FM community, asking if people were looking forward to returning to their usual places of work. There's a lot of ambivalence out there, and the reasons for that hold some lessons for us all.

myfm offers return to work guide

The specialist FM consultancy and interim management organisation has pooled the expertise of its team and its associates to produce a guide to preparing buildings for safe occupancy following lockdown.

CIPD: three tests before bringing people back

The UK HR body says employers should not bring their people back into the workplace until they have taken all practical steps to ensure employees feel safe 

IWFM: people worry about coming back

As lockdown measures begin to ease, many UK office workers are concerned about going back to the office. But working from home isn't perfect either.

Government publishes back-to-work guidance

A series of publications aim to offer practical guidelines to make workplaces as safe as possible and give people confidence to go back to work during the pandemic.

Cool workplace: lower temperatures coming?

CIBSE has been cited in the Sunday Times, advising that building managers increase the amount of exterior air flowing into the workplace in order to reduce the concentration of any Covid-19 particles.

Anxious about returning to the workplace?

If so, you are not alone. Over 40% of employees share that feeling because of Covid-19, according to a new survey published by the CIPD. 

Mitie offers post-lockdown guidance

As the lifting of some lockdown restrictions is reviewed by government, Mitie has published a return-to-work guide for facilities managers.

Does coronavirus spell the end of hotdesking?

Workplace design experts are predicting the pandemic could prove a major challenge to the future of hotdesking.

BCO: looking at change in the workplace

Screens to protect receptionists, touchless unisex toilets and reduced occupational density are all likely to be features of the post Covid-19 workplace.

Prepare for significant change to workplace catering

Workplace takeaways, shift-based lunches and more pre-ordering are all likely to be part of a new service pattern when the covid-19 lockdown period has passed.

C&W launches post-covid recovery service

Global real estate services firm Cushman & Wakefield has formed a Recovery Readiness Task Force to assist clients with post-covid-19 returns to the workplace.

Air cleaning should be standard practice

Clean air technologies and strategies should be adopted by every healthcare facility in the UK in the wake of the covid-19 pandemic.

LGBT+ in FM: how to stay connected

The successful LGBT+ in FM group has stepped up to provide community support during the coronavirus crisis.

Leesman unveils covid-19 research initiative

The workplace assessment specialist, backed by the Royal Institution of Chartered Surveyors and the International Facility Management Association, has launched a fast-track initiative to look into the impacts of covid-19 on FM and real estate.

Coronavirus: UK not prepared for homeworking

Figures released by the workplace analysis firm Leesman suggest that the UK is one of the least prepared countries to weather a mass homeworking strategy.

Coronavirus: workplace risk assessment tool

Sitemark, the independent benchmarking service, has released a free workplace risk assessment tool in response to the coronavirus outbreak.

Coronavirus: advice for employers and employees

With developments coming fast, anyone who feels overwhelmed by the flow of information, advice and opinion could certainly be forgiven. There are several good basic sources applicable to the workplace.

Cushman & Wakefield unveils flexible workspace service

The property services group has joined others in the business, along with developers and property owners, with the launch of a flex offering.

IWG reports strong growth

The flex space market is a good one: IWG plc, parent to Regus and a handful of other brands, has posted record results for 2019.

Corporate real estate: what to expect in 2020

January is the traditional time to make predictions and resolutions for the year ahead and so it was that CoreNet UK brought together a panel to debate the big issues facing the industry. Cathy Hayward reports.

Interserve offers insights into workplace effectiveness

A new report explores the 'workplace effectiveness index', a methodology tested at the company's own award-winning HQ in Birmingham.

The future of work is the future of the city

A poll of over 30,000 full- and part-time workers across 50 cities in 18 countries has found people significantly more optimistic about their local communities than the state of their nations.

Plants@Work gets a clean-up for 2020

The not-for-profit industry association for interior landscapers has given its website a thorough makeover to make it more accessible and useful to visitors.

Is coworking the answer?

The system of shared office space that offers tenants shorter leases and plug-and-pay spaces has made a big impact on the property world. But what's really behind its appeal, and does it have a long-term future?

Knight Frank unveils flexible workspace offer

It's beginning to look like the corporate property advisors' must-have. The list of firms offering a flexible space service seems to growth monthly.

Work smarter, not harder

Greg Bortkiewicz reports from WorkTech London 2019, where the key theme was 'transformation requires a human-centric approach for success'.

Flexible workspaces: good for local economies

New research from workspace provider Regus calculates the value that flexible office space and coworking locations would likely bring to local areas as operators look beyond major city locations.

Sodexo consolidates smart building expertise

Sodexo has confirmed the launch of Wx, a consultancy specialising in workplace experience design, calling the move clear evidence of its commitment to services for the work environment.

IWFM launches degree-level workplace qualification

Sixty learners have enrolled in the Institute of Workplace and Facilities Management's newly created Level 6 Diploma in Workplace, launching what it calls a ground-breaking qualification.

Helsinki site is first to be Leesman+ certified in Finland

The technology company Wärtsilä has received Leesman+ certification for the Helsinki Campus where the company's almost 500 employees working in the capital city area moved one year ago.

Corporates still see value in coworking

Big commercial organisations are using flexible workspace solutions and seeing the benefits; but they are also seeing some of the limitations. 

Mixed messages on coworking

Research from design firm Gensler on the rise of flexible workspace in the UK corporate sector has found that 40% of flexible space users would rather work from a conventional office.

IWFM partners with Microsoft on smart workplaces

The Institute of Workplace and Facilities Management has kicked off a research and development collaboration with the technology giant.

Future Office Awards open for entry

Into a crowded awards calendar comes a new scheme launched by London-based office specialists ThirdWay to celebrate the changing workspace. The top prize is £100K towards an office fit-out.

C&W recruits workplace visionary

Workplace has become a big area of competition for property services groups. The latest move sees Cushman & Wakefield recruiting Nicola Gillen to fill the newly created role of head of total workplace.

Workplace wellbeing: the time is now

"It was so different only ten years ago…" was a recurring phrase in this year's Make a Difference World Summit. Ellie Davis reports.

IFMA & RICS working together on coworking event

The coworking concept is definitely 'in', while flex-space demand continues to reshape traditional property markets and the likes of WeWork continue to grab headlines.

One in five new workplaces fails to meet needs

A new report from workplace experience research group Leesman concludes that a fifth of workplace change projects are not meeting employee needs. 

BuroHappold launches workplace optimisation tool

A new interactive dashboard providing real-time environmental data enables building occupiers to optimise the conditions in the workplace, the engineering group says.

Workplace strategy: choice and variety work best

Private offices, open plan, hotdesking: getting the work environment 'right' is as contentious as ever. Into the fray steps Savills with its new What Workers Want survey.

Westgrove teams up with retailTRUST on welfare

Westgrove Group, the Warrington-based FM company, has engaged with charity retailTRUST to support the welfare of its employees.

Millennials and the workplace

A survey of young leaders in corporate real estate, presented at last week’s CoreNet Global Summit in Amsterdam, concludes that workplace design and flexible working are top priorities.

CBRE launches first three Hana sites in London

Hana, the property advisor's flexible workspace venture, has unveiled plans for its first three UK sites.

CoreNet takes on the productivity challenge

Optimising the human experience in the workplace to achieve greater productivity and creativity will be the focus of next week's CoreNet Global Summit in Amsterdam.

BESA working on new healthy building standard

The plan is to develop a new British Standard designed to establish performance benchmarks for healthier buildings.

Leesman hits 600,000 milestone

The Leesman Index, the workplace experience benchmark, has reached a new peak, with more than 600,000 responses contributed to what is now the largest independent research project of its kind.

Flexible workspaces to increase by 56% by 2022

We're in the midst of a "coworking revolution" that will see the number of flexible workspaces continue to grow rapidly, say industry experts. 

Flexible workspace drives Big Nine action

The Big Nine regional office markets saw a big uplift in flexible workspace activity during the second quarter of the year.

New BCO guide reflects new concerns

The British Council for Offices has published a revised Guide to Specification, which provides guidance on industry standards for workplaces across the country.

Flexible working tops RICS poll

Flexible working options are key in making construction a more attractive and progressive career choice for women. It's not hard to see that applying to all built environment professions.

Leesman teams up for wellbeing benchmark

The workplace assessment specialist is teaming up with WELL Building Standard founder Delos to investigate how real estate strategy can better support wellbeing at work.

Office design hindering productivity

That's the conclusion from research carried out for property consultants Savills, which also found that UK workers are happier with their office environments generally, with companies doing more to help employees' physical and mental health.

Savills launches into flex office market

The real estate services firm is the latest in this sector to unveil a new offer dedicated to helping landlords and owner occupiers to take advantage of the demand for flexible office space.

Savills extends offer with workplace consultancy buy

The property services group has announced the acquisition of London-based workplace consultancy and design studio KKS with the aim of extending its range of services.

Workplace: people want good design

Results from a recent YouGov survey highlight the importance of the work environment to office workers, with more than two-fifths believing design can encourage innovation and creativity.

Directors of fit-out firms disqualified

The Competition and Markets Authority has followed up its investigation of illegal cartel behaviour in the office fit-out sector with the disqualification of three company directors.

Sodexo names top FM trends to watch

The group's US business has singled out four themes that each cover a number of trends expected to shape facilities management in 2019.

BCO reveals London best workplace winners

Six London businesses celebrated success at the BCO Annual Regional Awards yesterday, with Facebook, 2TVC, Deloitte, Boden, Project North and Fora Borough all recognised as the capital's best workplaces.

UK productivity slump linked to the employee experience

Only half of UK employees consider their organisations to be effective at creating a positive work environment and only two-fifths consider their employer to be effective at creating meaningful work.

Join the club: British Land's new flexible space offer

The property investment group behind such developments as Broadgate in London, Plymouth's Drake Circus and Sheffield's Meadowhall has unveiled the Storey Club, a serviced flexible work environment.

People override cost in CRE strategy

Around two-thirds of occupiers rank employee engagement and talent attraction and development as being two of the three most important drivers of corporate real estate strategy, even ahead of cost reduction.

World Workplace Europe looks forward

'World Workplace Europe meets Facility for Future' was the theme for IFMA's European conference held last week in Amsterdam. David Emanuel reports.

Noise in the workplace: damaging wellbeing and productivity

In a survey of 1,000 UK office workers, 65% said noise impacts on their ability to complete work in an accurate and timely manner. Nearly half said that noise had a negative impact on their wellbeing, with over 40% reporting it caused them stress.

ISS partners with specialist on IoT applications

ISS and T-Systems, a subsidiary of Deutsche Telekom, have signed a three-year strategic partnership focusing on internet of things solutions.

CMA busts fit-out cartel

Five office fit-out firms will pay fines totalling £7m after admitting to being involved in a cover bidding cartel.

Corporates to drive flexible workspace industry

Corporate occupiers are set to become the driving force within the flexible workspace industry as the way they view their office portfolios continues to change.

IWFM London conference programme confirmed

Tickets are now available for the annual London conference, which takes place on 14 March at the striking Freemasons' Hall.

Property professionals set to evolve into 'experience managers'?

In a broad study of the profession, CoreNet Global has identified the most influential trends in CRE through 2025 and beyond, which could include the disappearance of the CRE label itself. 

Landsec launches flexible office brand

One of the UK's top property investors is wading into the marketplace to provide customised office space for businesses looking for flexibility to enable future growth.

Parliament to focus on mental health in the workplace

Debate is expected today around the concept of mental health first aid in the workplace. This could be the start of significant change.

C02 in offices "silently damaging productivity"

The results from the first ever practical study into UK indoor office environments reveal that worker performance declines when CO2 levels are high and temperatures are too warm or too cold.

Crown Worldwide in Premier move

Business services group Crown Worldwide has acquired Premier Workplace Services as the group underlines its commitment to the workspace sector.

MyTAG offers air quality monitoring solution

MyTAG, the property management innovation company, has launched AirQ, a new way to monitor air quality.

Poor quality offices costing £4bn a year

New research reveals that 1 in 5 UK workers has around two unproductive hours every week caused by poor or inadequate work environments, leading to a huge cost to the economy.

Coworking: is it a new workplace cult?

This particular new way of working has taken off fast, with implications for corporate occupiers, facilities management and the entire commercial property world. David Emanuel has been to Amsterdam for full immersion in the coworking movement.

Paradigm shift: another CRE firm weighs in on change

There are five themes that will shape future occupational demand across global real estate markets. Each will be highly influential but in combination they represent nothing short of a new occupational orthodoxy, Knight Frank says.

Coworking on the rise: more evidence

Should you be in any doubt that the coworking phenomenon is reshaping corporate real estate's thinking, a new survey has found professionals expecting to see the trend "dramatically increase" over the next five years.

IWFM: the transition begins

This week sees the start of the process of transformational change at the BIFM as it moves to become the Institute of Workplace and Facilities Management.

The key to the productivity puzzle: leadership

Quality of leadership is the single most important factor to impact the level of productivity in an organisation according to a new international research study.

Is the conventional office lease dead?

A new white paper explores the fate of the traditional commercial property lease in the context of deep social, political and economic changes.

Understanding the flexible office space phenomenon

Europe's flexible office space sector has more than doubled in size since 2014 and is set to grow by up to 30% per year over the next five years. What's driving this?

ENGIE in Smart move

The acquisition of Smart Buildings Ltd will provide a step-change in ENGIE's smart buildings capabilities and significantly enhance the solutions it is able to offer to customers.

CBRE introduces Hana

The property services group has unveiled a new offering designed to help institutional property owners meet the rapidly growing demand for flexible office space solutions.

Charities: £10,000 of workplace design services for free

Workplace design consultants Burtt-Jones & Brewer are celebrating their 10th anniversary by offering one lucky charity thousands of pounds worth of their design time.

Live and let work

Business mogul Warren Buffett once said: "Someone is sitting in the shade today because someone planted a tree a long time ago." Lessons can take time to learn and we don’t always get things right, but our efforts can have a massive impact on the future.

RIBA, CIOB and RICS launch quality tracker tool

The Royal Institute of British Architects, Chartered Institute of Building and Royal Institution of Chartered Surveyors have launched a new free-to-download tool to improve the quality of outcomes for construction projects.

Cushman & Wakefield buys into design & build

Recent years have seen the big property services groups moving rapidly in the direction of becoming 'full service' providers and managers of work environments.

Employee experience 'super-drivers' revealed

New research from workplace analyst Leesman reveals a series of mission-critical drivers that organisations need to deliver if they are to foster outstanding workplace experience.

Conference report: less world, more workplace

The International Facility Management Association's World Workplace event, which took place last week, brings together 4,000 facilities professionals from across the globe. Or rather that's what it's supposed to do. Cathy Hayward reports.

BCO names the UK's best workplaces

London's Bloomberg offices came out on top at the British Council for Offices' National Awards, taking home both the Best of the Best and the Corporate Workplace awards.

Sodexo unveils global partnership with Microsoft

The services group will benefit through access to cloud, internet of things and machine learning capabilities for new and enhanced digital services to clients, consumers and employees.

CBRE offers free online workplace planning tool

The property services group has announced the UK launch of Spacer, a free workplace planning product to help companies apply best-in-class workplace trends to their office layout.

Refurbished industrial buildings are the future of workplace

That's the conclusion of a new study carried out by the property services group JLL and architects Hawkins\Brown.

ISS signals workplace move

SIGNAL, the ISS group's strategic workplace management and design firm, is opening a new office in London to further strengthen partnerships with key account customers.

CBRE names top trends in FM

Increasingly people want to choose where and when they work and they look to the workplace, wherever that may be, to deliver much more in terms of services and amenities. This is reshaping FM, says the property services group.

Coworking heading for empty retail space

Property advisor JLL predicts that coworking ventures could become a significant occupier on many high streets.

ENGIE says Change Please at Grant Thornton

The FM manager has introduced the social enterprise Change Please to its Grant Thornton client sites.

All change as coworking sweeps into the property world

Not long ago it seemed like just a variation on flexible workspace, but all that has changed. The speed with which coworking has become both a corporate accommodation strategy and a major influencer in property markets around the globe is stunning.

Colliers: senior appointments focus on occupiers

The real estate services group has recruited Andrew Hallissey as its new executive managing director of EMEA occupier services, based in London. 

Interserve report tackles need to optimise the workplace

Businesses need to radically re-envisage their workplaces to optimise team productivity and maximise the value of their physical working environments, the group says.

Sodexo names Wignall for digital workplace solutions

The services group has appointed Trevor Wignall as digital and innovation director within its corporate services business.

BSI offers wellbeing code of practice

The business standards company has launched a new code of practice for organisations to help tackle what it describes as a crisis in the mental health and wellbeing of Britain's workforce.

New president for BCO

Katrina Kostic Samen has been confirmed as the new president of the British Council for Offices.

Guide to responsible workplace fit-outs launched

A new online toolkit provides guidance for owners and occupiers on how to integrate sustainability and wellbeing into office fit-outs.

Technology: real-world applications

Changes, opportunities, impacts, implications: technology is a big subject these days in facilities management. But how much of the talk is real, in the sense of being about things that are relevant and workable for FM policy and practice?

Flexible workspace: growth sector

Flexibility seems to be the way of the future. It's become a standard theme in corporate strategies and reports, property industry analysis and planning, and of course on the ground in commercial property markets.

CBRE predicts "profound and far-reaching" change in CRE portfolios

Looking just over 20 years ahead, the real estate advisory group says the major focus for corporates will be flexibility, resting on fast decision-making in turn fed by new technologies.

Sodexo confirms Maximo to "create connected workplace experiences"

The services group has announced that it intends to harness the enhanced capabilities of IBM's Maximo technology to handle and transform its worldwide asset management function.

Landlords see opportunity in flexible work space

Nine out of ten UK landlords believe that flexible office space is on the brink of becoming mainstream, according to a new study from property advisors CBRE.

Ten-year study highlights shifting workplace trends

A new global report looks at the drivers and perceived benefits of alternative workplace programmes, uncovering the leadership and workplace strategy implications for organisations.

BCO publishes guidance on health and wellbeing

A new report from the British Council for Offices promises definitive guidance on supporting key people needs across an office building's lifecycle.

Anabas takes on hot-desking in second white paper

The corporate office FM specialist has published the second in a series of white papers exploring the evolution of agile working.

Technology in FM awards open for entries

Time to start planning: we are welcoming entries for the annual Technology in FM Awards. Final submissions are due in October and the winner will be announced next February at the Workplace Futures conference.

"Optimal office" productivity gains could unlock billions

Tackling the workplace productivity challenge has itself turned into a small industry. The latest analysis of the opportunity waiting to be released puts a prospective value of almost £40bn on office optimisation.

Greening the workplace: award winners

The biophilia movement got a significant boost last week as plants@work, the not-for-profit membership organisation for interior landscapers, announced the winners of the annual Leaf Awards.

London law firms leading the way on workplace change

Things move fast in the legal world, at least when it comes to how people work. A new report from CBRE finds a rapid take-up of agile working practices and artificial intelligence technologies.

Sodexo publishes latest workplace trends report

The group's 2018 report highlights the most critical factors affecting the future of work and demonstrates how an improved workplace experience is key to both increasing companies' performance and enhancing employee engagement.

Making the business case for green building benefits

The World Green Building Council has launched a new report highlighting the economic benefits of green building and showcasing improved occupant satisfaction when companies implement new health, wellbeing and productivity features in existing green sites.

BCO highlights London's best workplaces

Bloomberg, White Collar Factory, Havas UK, Here East and 10 Lower James Street have all been recognised as some of the best workplaces in the capital at the British Council for Offices regional awards.

Workplace Week New York plans confirmed

Following a successful six years in the UK, Workplace Week will arrive in New York this summer. The Advanced Workplace Associates fundraising event, supported by the IFMA Workplace Evolutionaries Group, takes place 18 – 22 June.

Occupiers less concerned about Brexit: CBRE

Occupiers are less concerned about Brexit than they were a year ago, according to a new CBRE research survey of over 100 major occupiers across Europe.

Flexible workspaces and smart technology to drive corporate real estate growth

A new report from property advisors JLL identifies 10 trends that are shaping corporate occupiers' decision-making in 2018.

Rolling out technology to make agile working work

Accountancy and business advisory firm BDO LLP has introduced new workplace technology to support its agile work environments in London and Reading.

Occupier expectations shifting as consumerisation takes hold

Nearly two-thirds of companies plan to increase their investment in real estate technology over the next three years, most of them in the next year, according to the 2018 EMEA Occupier Survey from CBRE.

CRE community to tackle uncertainty

One Big Day, a major event for the corporate real estate and associated sectors, attracts hundreds of professionals with a shared need for knowledge. This year, in response to a rapidly changing economy, the event takes on the issue of uncertainty.

Augmented reality: the key to understanding the workplace?

Space utilisation specialist Vantage Space is prototyping an augmented reality analysis platform for workplace utilisation and occupancy studies.

Government responds to Taylor Review with focus on 'good work'

The UK will become one of the first countries to address the challenges of the changing world of work in the modern economy, Whitehall has declared.

Adding value in a time of trouble

Simon Iatrou reports from Workplace Futures 2018, a conference that covered the good and the bad in facilities management.

Joint winners crowned in the i-FM Technology in FM Awards

In a clear demonstration of the quality of the entries, the judges for this year's awards were unable to pick one winner.

More to green buildings than energy savings

A Harvard University research team has concluded that green buildings can deliver billions of dollars in public health benefits, including fewer hospitalisations and reduced climate impacts.

Call for more health and wellbeing spaces in offices

Property investors seeking to future-proof office assets should consider providing space for gyms, nutritionists and medical consultation centres. Space for health and wellbeing has the most significant potential impact on employee performance, JLL says.

Ushering in a new era of workplace design

Neil Usher, the man behind Sky's multi-award winning work environments, has captured his views, experiences and advice in a soon to be published book. He's also speaking at next week's Workplace Futures conference.

Financial sector workplaces changing fast

Under growing pressure to compete, especially to recruit and retain good people, financial businesses are beginning to look more like tech businesses.

i-FM editor makes podcast debut

i-FM's Simon Iatrou can be heard on the latest episode of Workplace Matters, a regular podcast produced by workplace consultancy 3edges.

Corporate real estate: where to from here?

January is the traditional time to make predictions and resolutions for the year ahead and so it was that CoreNet's UK chapter took on the challenge. Cathy Hayward reports.


Features - Search found 100 features

Cleaning takes centre stage

As the return to the workplace gathers pace, the focus is on building confidence in those people who have been working elsewhere for so many months.

How can offices thrive in the next chapter of work?

After more than a year of uncertainty and lockdowns across the UK, there is renewed confidence in returning to a more normal life as we approach the final stages of the government’s roadmap to lift restrictions.

Digital twins: the new tool for facilities managers

Covid-19 has spurred a wave of innovation across the business world and certainly within FM itself.

Grey space: A flexible opportunity?

Grey space, those areas that now look like being surplus floorspace, might well present an opportunity for office occupiers to invest in new flexible workspace.

Managing employee experience in the hybrid era

The past year has been tough on conventional wisdom. Covid-19 has challenged everything we think we know about the world, including the nature of work and workplace.

Technology is key to success in flexspace

The recent easing of lockdown and reopening of pubs, shops and outdoor spaces has re-energised discussions surrounding the return to offices.

The workplace: a major player in talent attraction & retention

Will Richards highlights three best workplace strategies to support talent attraction and retention in a post-Covid19 world.

Improving employee experience in a post-Covid world

Few could have predicted the disruption of the pandemic, which has left thousands of buildings across the country lying empty. How do we think about what comes next?

Technology: supporting the return to the office

In the wake of Covid-19, organisations around the world are rethinking space utilisation, employee engagement and wellbeing, sustainability and the overall real estate portfolio.

Getting flexible with workplace management technology

The only constant in life is change. Managing an office building in the 18th century would look a lot different to a 21st century workplace.

Using technology to create better user experiences

2021 will, we hope, see offices reopening and employees returning with new views on how they want to work. Technology has a crucial role to play.

The outlook for the offices in 2021

The year ahead is a promising time for the office market. While the UK faces further lockdown measures, the vaccination programme brings light to the end of the tunnel.

Flexspace and the future of the office

Like many industries, the flexspace sector is facing one of its greatest challenges in the global pandemic.

Ergonomics for a healthy, productive remote workforce

As we move towards the end of an absolutely tumultuous year, it’s clear that Covid-19 has had a deep and lasting impact on remote working.

A smarter cleaning vision

It is hard to predict the long-term impact that Covid-19 will have on working practices in Europe and the knock-on implications for commercial real estate and workspaces.

Workspace design post-Covid

It's been a challenging year for facilities management on many fronts, and one more lies in the future of the office. We still need them, but what does FM need to do to ensure they are fit for a new future?

Keeping your premises Covid safe

In the facilities management sector, you have the hefty responsibility of looking after your premises and building users, whether these be staff, visitors, customers, residents or patients.

Smart buildings for the 'new normal'

Facilities managers are under pressure to re-open offices safely, but the stakes could not be higher. So how can technology help?

Covid-ready communal areas

Facilities managers across all sectors are incredibly busy right now, as throughout the UK businesses are urged back to work by the government.

Managing safety and risk in workforce transition

With the threat of the Covid-19 pandemic far from over, facility owners and managers need to stay up to date with the latest information, and stay flexible in their return-to-work planning.

Potential trends and changes to workplaces

In the final instalment of this series examining the return to work post-shutdown in the UK, Faegre Drinker solicitors look at the potential trends and longer term changes that the Covid-19 pandemic will likely have on workplaces.

Addressing the economic impact of Covid-19

In this second instalment in a series examining the challenges UK employers are likely to face in the coming months, solicitors at Faegre Drinker look at how employers can manage the economic impact the pandemic will likely have on many workplaces.

Returning to work post-shutdown

The Covid-19 pandemic and the resultant lockdown have caused a massive shift in the way we work. The experts from international law firm Faegre Drinker examine the challenges UK employers are likely to face in the coming months.

What future for flexible workspace providers?

Demand for flexible workspace in the UK has dropped to roughly 20% of pre-Covid-19 levels and does not look set to recover soon. But many providers are remaining open, though often with skeleton staff.

Retrofitting workspace to meet new demands

The Covid-19 pandemic is causing us to rethink what is important for the workplace and how offices are designed, built and managed.

Why smart businesses minimise risk with smart detectors

Market research firm Gartner has predicted that in the internet of things marketplace building automation will be the segment with the largest growth rate in 2020, at 42%.

What happens after lockdown?

On Thursday 16 April, the UK government extended the lockdown by at least another three weeks. That’s not to say life will return to normal on early in May, of course. But, in the meantime, how should we think about this?

Businesses clean up to fight invisible enemy

With the number of coronavirus cases rising, businesses are more conscious than ever of the need to protect themselves against this invisible enemy.

University at home: lessons from FM

Sienna Emanuel reports on how students are finding the switch from university facilities to studies at home, and how to make that work.

Working from home: mixed messages, mixed success

Homeworking has rocketed up the agenda at many, if not most, organisations across the public and private sectors as covid-19 forces so much change. But the transition will not be easy for all.

Combatting the January blues with nature

Every January many head back to work after the excitement of Christmas, braving cold and wet weather and committed to ambitious diets and New Year’s resolutions. It’s no wonder many consider this their least favourite month.

Data-driven design to stand the test of time

Getting your workspace right can be a game-changer for any business. But how do you know what style will stand the test of time? What will the workplace of the future look like?

Productive, high-performing and healthy workplaces

Given what we already know, why isn't everyone making changes to create these, asks John O’Brien.

Smart solutions deliver benefits

Eindhoven University of Technology's Atlas Building is reckoned to be the most sustainable educational facility in the world following a 'smart' refurbishment.

Workplace planning: new tech opens new doors

As workplace needs and expectations change, 3D mobile mapping is becoming a key tool in building management, from construction to streamlining the process of maintenance and upgrades.

What the office really means to a business

Increasing the cost-efficiency of a business, managing health and safety requirements, extending the lifespan of assets and monitoring and maintaining compliance all showcase the importance of facilities management today.

Wellness and FM

The word wellness is everywhere. Type #Wellness into Instagram and you'll find 30 million posts ranging from bowls of green salads, to intense exercise routines, to bottles of activated charcoal. All with a collective 'shine' associated with good health.

When the lift doesn't go to the top

The subject of emotional intelligence seems to be everywhere, in bookshops, magazines and Twitter feeds. But how relevant is all this to workplace design and management?

LGBT+ in FM

The why, when and what: insights and updates from the LGBT+ in FM committee.

Combining the power of people and data

UK-based government solutions provider KBR is no stranger to the facilities management market. A major partner to 20% of the British armed forces, KBR also takes on contracts where they provide a client-side and strategic role.

Delivering the goods

In this case study, we look at how the FM team at delivery company Hermes is ensuring the workplace copes with today's pressures, and can also be ready for tomorrow’s.

Protecting people from an invisible killer

Air pollution is a global environmental health issue with reports increasingly suggesting that poor air quality may be associated with mental health problems. Peter Dyment examines ways FMs can help mitigate the problem.

Health, productivity and indoor air quality

As a business, you’re no doubt striving towards giving your customers the best possible experience. As an employer, you’ll be committed to the health and wellbeing of your staff. But something could be impacting your efforts more than you realise.

Solving the productivity puzzle

Leadership is what impacts productivity the most, but not enough attention is paid to it and anyway, asks Sion Davies, do we have the right calibre of leaders in the FM and workplace sectors?

Productivity: new insight into an old problem

New UK research shows high CO2 concentrations in offices are decreasing people’s cognitive capability. John O’Brien explains the background to this and what the findings mean.

How tech is transforming property markets

Over the past five years, new tech has drastically transformed the way B2B and B2C businesses operate. Ritam Gandhi looks at what’s available now and what's on the horizon.

Coworking and the demise of the commercial property lease

Traditional commercial office leases are under threat, as an increasing number of organisations begin to recognise the value of flexible working. But why should facilities managers care about this new trend?

The impact of IoT on facilities management

The Internet of Things is changing fast. What does that mean for facilities managers? David Armour looks at current opportunities and some possibilities on the horizon.

IoT and facilities management

Facilities management is a wide-ranging field that is standing on the edge of a precipice. Lee Davies looks at what technology has to offer for the best way forward.

Office design and the importance of empowerment

Over the past few years, businesses have started to question whether open offices really encourage the behaviours they’re supposed to inspire. But that might well be the wrong starting point for this discussion, as Gerry Brennan explains.

Technology and safety in pharmaceutical FM

Compliance and safety are paramount to every pharmaceutical business, but the focus for the FM team is especially important. Mike Knapp explains.

Workplace wellness now front of mind

Up to five million UK workers have a mental health condition, and UK FMs have a role to play in doing something about it. Fiona Perrin reports. 

Cash is no longer king for the FM

Driven by the phenomenal growth of smart technology over the past decade, the UK is heading towards becoming a largely cash-free society, with people preferring to use alternative and more convenient methods of payment.

Facilities management in smart buildings

Building technology has come along in leaps and bounds, and 'smart' projects that can offer tangible, operational benefits to building managers and tenants are becoming increasingly popular. Nick Sacke explores some of the issues and opportunities.

More than free food and bean bags

Adapting our working practices to support millennials can play a big role in staff retention, says Sienna Emanuel.

How nudging can drive higher workplace efficiency

Managers and companies looking to grow profitably can hardly disagree that employee productivity has become the major managerial battlefield. ISS offers some advice on the concept of 'nudging'.

Coworking comes to the corporation

Coworking spaces create community and collaboration. Some enterprises want a bit of that buzz, reports Fiona Perrin from the frontline of flexible working.

Keeping it real in tech

Artificial intelligence, the rise of the robots, the internet of things, big data: technology is coming to take over. But how much of it is delivering real FM benefits today? Fiona Perrin went in search of those who are keeping it real.

Change vs transition in service outsourcing

Change management and transition management are important processes of any service outsourcing project. But what is the difference between them and what outcomes can they help you to achieve? ISS offers insights and advice.

Achieving a high-performing workplace

Leesman, the global business intelligence tool that benchmarks how workplaces support employee and organisational performance, has launched a new research report which outlines where the best workplaces are outperforming the rest.

Collaborative workplaces: flexible and future-proofed

Lieven Bertier explores how technology can help FMs create work spaces fit for the future.

Smart data, efficient schools, improved performance

George Adams and Liam Rock explore some of the complexity of applying big data principles in an education setting, a challenge that promises significant benefits.

Biophilic design: sorting the facts from the myths

Ahead of The Facilities Event this April, i-FM talks to sustainable architectural and interior design guru Oliver Heath about biophilic design, separating the fact from the fiction about this deep connection between humans and nature.

Helping workers escape the concrete jungle

Research from bicycle manufacturer Ribble recently found that most Britons spend 92% of their time indoors. So, if people spend just 8% of their time outside, when do they get to interact with nature? Kenneth Freeman looks at some of the opportunities.

Flexible workspace: drivers and the direction of travel

Things are obviously changing fast in the world of work. Business centres, serviced offices and similar flexible options have been around for years; but suddenly the coworking phenomenon is taking off. Sector expert Kurt Mroncz explains why.

Getting the most from your investment in office space

Here's what we know. The world of work is rapidly changing. If people are happy at work, they will deliver the goods and achieve their potential. Happiness at work builds a solid foundation that enables a thriving, agile workplace. Julia Lindsay explains.

An intelligent workplace for a market intelligence agency

The world of work is changing: we all know that. And it’s great to see some companies move with the times, and sometimes even skip ahead by a few strides.

Why the future of work is more human than you think

Everyone wants to be happy at work, and a growing number of forward-thinking companies are starting to recognise the importance of happiness in the workplace. Marie Puybaraud explains what's behind this shift in attitude.

Sensory overload

Sensor technology is spreading fast. How do we balance the benefits of that with growing concerns about privacy? Raj Krishnamurthy looks at the issues and opportunities.

The workplace: indoor environmental conditions and productivity

Workplace and productivity have become major themes in FM over recent months. Here, Tom Cudmore looks at the crucial role of the environment, its impact on people and how all that can be measured.

Flexible working challenges

Just as today's workers expect greater flexibility from their companies, so should facilities managers look for adaptability and innovation from their contractors. Chris Parkes considers what flexible working means for FMs and their outsourcing partners.

Five ways to safeguard your mobile lone workers

Under the Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1999 employers have legal duties to assess all risks to health and safety, including the risk of lone working.

What's the deal with productivity?

Can workplace design improve productivity, and is that measurable? Simon Iatrou talks to some of the key players behind The Stoddart Review about the report, its aims and the workplace puzzle.

Defining the optimum workplace

Tom Cudmore introduces the Whole Life Performance Plus project, a collaborative effort that is aiming to create workplaces that enhance the productivity and wellbeing of occupants.

The rise and rise of technology

Building systems engineering has become a much more technical discipline. What does that mean for today's engineers and for their FM colleagues?

Tips for effective change management

The world of work is changing rapidly and, as such, many organisations are trying to work out how to take full advantage of the mobility technology avails their people. Andrew Mawson offers some insights into the challenge.

Seeing the light: FMs' views on LEDs

LED lighting could offer a good solution to a number of the big challenges facing all organisations and their facilities management teams. But how much do FMs know about LEDs and what are their views on the pros and cons?

Using technology to improve service experiences

Technology will change how services are managed, how end-users interact with service providers, and how service employees interact with end-users. But what are the opportunities and risks in using technology to improve service experiences?

One FM's journey to see the LED light

Whatever facility you manage, no doubt you are judged by the bottom line. Whether you run a hospital or a warehouse, operating buildings at a lower cost is a continual challenge that often looks to new technology for a solution.

Gen Z: bringing new requirements to the office

In 2017, organisations will focus on flexibility and support workforce wellbeing, especially if they want to recruit and retain Generation Z, says Elyse Emanuel.

Social ergonomics in workplace design

Can our workplace make us more productive? Yes, says Lillian Antonio, senior ergonomist at Herman Miller. The key is simple: be happy.

Planning ahead: a holistic approach to security

James Kelly, Chief Executive of the British Security Industry Association, discusses the importance of planning for safety in an increasingly dangerous world.

Supply power

Simon Iatrou visits power supply company National Grid to see how facilities management services there are breaking new ground and winning accolades for its smart working programme.

Agile spaces: Bouygues makes a smart move

In February, Bouygues Energies & Services relocated its London offices to Lambeth Palace Road: an opportunity to design a new and innovative agile working environment that promotes collaboration and performance.

A new generation of light on the horizon

Are LEDs surpassing fluorescent lamps as the lighting medium of choice? David Clements argues that the greatest seismic shift in 60 years is now underway in the lighting sector.

Contract catering: new demands, new solutions

The UK food service industry is changing fast. Competition in the market is stiff, regulation is on the rise, customer expectations are shifting, and like much else in FM there's growing pressure for integrated solutions. Andrew Brown explores the issues.

How Will Work Change in 2018?

Mark Catchlove outlines some of the ways in which the pioneering furniture group Herman Miller works to predict the future for itself and its customers.

Four Trends that Affect Our Ways of Working

During the last decade, workspace has seen dramatic change. But this is nothing compared to how new organisational structures will impact the work environment towards 2020. ISS looks at the trends that will have the biggest impact on our ways of working.

Adding Intelligence and Innovation to Facilities Services

ISS is working with technology partners to create intelligent buildings by transforming data into customer satisfaction and bottom-line improvement.

Green Writing on the Wall

The benefits of both interior and exterior planting for all working environments are proven. Now, it's becoming clear that green wall systems offer a high-impact way for businesses to display their green credentials and also increase staff well-being.

The Perfect Workplace Brew

Coffee has become so firmly embedded in the cultural psyche, many of us simply could not work without it. Jenna Horsnell examines the various hot drinks options available to businesses to ensure workers never go without.

Understanding How We Got Here

Life, wrote the philosopher Soren Kierkegaard, can only be understood backwards, but must be lived forwards. That sums up our understanding of some of the key trends in office environments over the past 20 years, writes Colin Watson.

Creating Flexible Space

Tony Cahill provides advice on transforming an older building into a flexible workspace, ensuring the interior works are in line with the latest in office practice.

The Google Effect: How Workplace Design Drives Business Performance

Stephen Shallcroft says that facilities management needs to understand not only the needs of a business but also its workforce if it is to provide the most effective workplace.

The Office Furniture of Tomorrow

Steve Fitch reports from last month's Orgatec, one of the world's largest office furniture trade fairs, giving us a glimpse of the trends that are set to infiltrate our workspaces in the near future.

Not All EPCs are the Same

Marcus Brodin explains why an energy performance contract from an experienced solutions provider can offer a number of advantages over traditional procurement models.

How to Avoid Stranded Investments in Intelligent Buildings

Mike Welch explains why it makes commercial sense to adopt a more flexible, open approach to the control and management of lighting systems today.

The Search for the Optimum Office Solution

It's not often that workplace management becomes national business news but that happened early last year when the world became very interested for a while in the way we design and manage offices. Mark Eltringham explains.

Ergonomics and FM

Nigel Heaton explores a few key issues too many of us take for granted in the everyday world of work and looks at how a little more thought can produce a better result.

A Meeting of Agile Minds

Each year Workplace Week showcases some of the most exciting examples of workplace innovation currently in use. The highlight is a one-day convention where delegates come together to discuss key themes and contemporary issues. Richard Byatt reports.


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Work and the workplace: what employers need to know

Employment solicitor Daniel Zona offers some advice on the rules covering hybrid and flexible working and how they might change.

Reestablishing the customer journey

For many, September marked a return to the office. And a shock to the system for many, too.

Finding the right technology in a digital world

The pandemic has spurred workplace change. A survey from McKinsey found that the year following the initial UK lockdown accelerated the adoption of workplace technology by several years.

Keeping company culture alive

Company culture is often discussed, but with so many organisations dispersed why does it matter now more than ever and how do we maintain it during these challenging times?

How can FM prepare to lead change in 2021?

Of all the disciplines within the wider property arena, facilities management is that most accustomed to change. But are we ready for the coming year?

Planning the return to the workplace

Another national lockdown presents a real challenge for many. But if it can provide the time needed to ready the workplace for a strong and safe return, it will be well worth the effort.

The power of working together

Mitie CEO Phil Bentley's four decades of work have left him with a few critical lessons learned.

The FM industry under the spotlight

The role of the facilities manager is evolving. The coronavirus pandemic has changed the workplace experience for companies in all industries, finance, retail and tech among them.

How do we get there from here?

Coronavirus has made futurists of us all. This pandemic is responsible for the most severe change to life since the Second World War and now organisations are scrambling to understand what the ‘new normal’ will look like.

Why hot-desking is the way forward

The government is wrong. Hot-desking is a good solution to get people back to work.

Returning to the workplace: a matter of consent?

The subject of returning to work is on everyone's lips at the moment, following the relaxation in England of restrictions to control the spread of coronavirus.

Returning to work: are we ready?

Over the next few weeks and months, buildings across the country will start to be reoccupied. A gradual process, this will nevertheless presents enormous challenges to many businesses.

The transformational journey to workplace 2030

In the year 2020, I am approximately 43 years into a career that has been more or less exclusively focused on corporate real estate. So writes Chris Hood, looking back in order to see forward more clearly.

Open plan offices: due for disruption

Received wisdom says that open plan offices are good for both employer and employee because they promote face-to-face collaborative working and, as a result, help harness creativity and improve teamwork.

Too much focus on Gen Y?

Lately, there has been loads of copy dedicated to a very specific cohort of the workforce, namely millennials: their personalities, their requirements, what they’ll bring to the workforce and what employers shouldn’t expect from them.

Consciously tackling unconscious bias

Unconscious bias has been common parlance in the business world for some years, and it continues to be one of the most important issues for business to recognise and manage.

Mental health first aiders: a benefit for us all

Wednesday December 19th will see a debate in the Commons, pushing for the implementation of a mental health first aider in every workplace to help bridge the gap between mental health and physical health care legislation in business.

Showcasing values-based activity in FM and workplace

Today is World Values Day, an opportunity to think about the principles that are important to us and to act on them.

FM and the need for leadership

With the world changing fast this is an important time to position facilities management as the lead enabling function for positive progress in multiple aspects of our lives, from the workplace through to cities. Geoff Prudence argues for greater focus.

The top workplace trends of 2018

Gregory Blondeau discusses the trends set to transform the workplace this year including the management of technology, personal data and privacy.

The Elemental Workplace

The relationship between facilities management and the emerging discipline of Workplace has always been slightly awkward.

Broadening the FM view

Considering how an environment makes employees feel and interact is key to creating business-supporting workspaces, says Jeff Flanagan.  

Experience counts

Anthony Bennett discusses the role of the service provider in the employee experience.

Managing FM in an agile workspace

Agile working is a hugely popular trend in workplace circles, but how exactly does it look in practice? Ravi Bhatnagar unpacks some of the key issues around the concept for facilities managers.

The business benefits of hard data

Simon Iatrou's recent comment piece titled 'Where's the proof?' prompted a few thoughts on the analysis of data to make a case and how that applies particularly in FM.

Don't over design it

Adam Burtt-Jones argues that design has to ask difficult questions of other professional disciplines to make sure a space is effective.

Style over substance

The temptation to buy the latest must-have gizmo can often be too hard to resist. In the workplace, this impulse negates the practical needs of staff and leads to poorly performing spaces.

The importance of being diligent

Laziness is at the heart of many failures in workplace design, says Adam Burtt-Jones. The solution is to ask the tough questions of the right people.

Workplace management is NOT 'non core'

Another year has gone and we're within a short hop of this year's Workplace Week Convention, entitled 'The work/place revolution… taking human performance to new levels'.

Wellbeing doesn't need to cost the earth

Christopher Pedersen offers his top 10 tips on implementing wellbeing at a very low cost

Remote control

As Workplace Week comes to a close, showcasing some of the best examples of office innovation in the UK, Tim Clapham discusses how technology can help facilitate new ways of working.

Utilisation studies: science or sorcery?

We have all sat through workplace consultants' presentations in which they report that the benchmark workstation utilisation is around 50%. What exactly does that mean?

Flexible workspace: real benefits

Flexible working has long been a hot topic amongst industry folk, but the recent announcement from Yahoo! made the issue a national discussion point yet again.

SAD days are coming

Next Monday many of us will be going to work in semi-darkness as the clocks go back an hour on Sunday.

Getting the balance right

Past experience tells us, or should tell us, that major shifts in working cultures and working practices are invariably linked to new technology.

Game changer opportunity

No matter what the economic circumstances, the successful teams, the successful businesses and the successful people all have one thing in common: a sense of purpose provided by strong leadership.

Shedding light on a big issue

After temperature ('it's too hot', 'the office is freezing'), lighting is one of the main issues that keep facilities helpdesk lines buzzing.

Time to Get Personal

The nine-to-five monotony of the desk-bound office dweller is finally giving way to a work anywhere anytime culture designed to maximise creativity and efficiency. Are you ready for it?

Brand Spanking

It always pays to read the media for which you are writing: you can learn a lot.

Look After Your People

Read all the HR surveys, listen to all the commentators talk about the biggest challenges we face and somewhere up there you will find the word 'retention'.

Death of the Office?

Research suggests that almost total redundancy of the physical office is on the cards in as little as twenty years' time.