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Change management and transition management are important processes of any service outsourcing project. But what is the difference between them and what outcomes can they help you to achieve? ISS offers insights and advice.
The collapse of Carillion in January has put the spotlight on the facilities management sector and more generally on outsourcing. Jo Kettner turns that light on some of the big players in the business.
Cities could be humanity's biggest challenge or our best opportunity; regardless, we are experiencing rapid expansion of urban populations. And the buildings that exist within these areas are guzzling up the world's finite resources.
Leesman, the global business intelligence tool that benchmarks how workplaces support employee and organisational performance, has launched a new research report which outlines where the best workplaces are outperforming the rest.
Sodexo's recently published Public Service Pledge has drawn a lot of interest in an FM marketplace that, if not troubled, is at least a bit unsettled. It would be easy to see the document as one more by-product of the Carillion debacle, but it is not.
Lieven Bertier explores how technology can help FMs create work spaces fit for the future.
In light of the FM market’s recent troubles, Tony Raikes tells i-FM that the outsourcing sector might have forgotten what it means to be sustainable.
Public healthcare in the UK is facing extreme financial pressure, with NHS trusts struggling to fund vital services. James Taylor tells i-FM how facilities services companies can help to ease the burden.
Graham Perry has played a pivotal role in the development of FM software since he moved to the UK from South Africa six years ago. Here, he talks about that journey and what might come next.
George Adams and Liam Rock explore some of the complexity of applying big data principles in an education setting, a challenge that promises significant benefits.
Juergen Kulka introduces i-FM to a new outsourcing model and explains why this could represent a step-change in facilities services.
The facilities management sector continues to face the challenges of low profit margins, decreasing budgets and increased client expectations.
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