The ultimate aspiration for any FM function is to align itself with an organisation's core business. This is a sound bite facilities management professionals hear often.
Is this the most important goal in facilities management? Has value become the key deliverable and success in delivering it the key message for the industry?
The head and the gut are often presented as antagonistic anatomical forces that compel a person to act either on reason or emotion. Yet science tells us that this is a false dichotomy.
If there was ever a thing that might be needed it's probably a review of modern working practices. If there was ever a thing that might be difficult to do, it's probably a review of modern working practices.
I have been fortunate enough to meet some innovative leaders in their inspiring corporate offices over the past couple of weeks. All very different businesses, but they do have one big thing in common: a clear commitment to their people.
Buried beneath the clamour of the snap election and its surprising results last week was a story about something called the Naylor Review.
Facilities management is nothing if not a place of change. Policies, practices, expectations and FM companies themselves shift and develop. Could one, Mitie, in the headlines as much for bad news as good in recent weeks, be showing us the way forward?
I realise not everyone finds the history of FM as engaging as I do, but it is nevertheless interesting, instructive and occasionally surprising.
There was a brief but spirited Twitter discussion last week in which some highly experienced FM players debated the relationship between workplace and facilities management. The two are grappling for primacy at the moment, at least in some quarters.
In a recent blog post, workplace commentator Simon Heath criticised The Stoddart Review for its assertion that a 1% productivity gain could add £20 billion to the UK economy.
A new year is a time for looking forward, of course. But looking forward is inevitably built on a foundation of looking back, at things left undone and things that perhaps aren't going quite as planned. And then there are regrets.
Happy New Year! In some ways, it feels particularly good to be moving on from 2016, which brought with it a few changes and challenges that many of us may be happy to see recede into the past.
There's a lot of knowledge and experience behind the idea that certain words catch our interest almost automatically, conjuring up a variety of associations and/or spurring us to action. The history of advertising is the history of key word development.
History has a funny habit of repeating itself. Trends emerge, die and are sometimes inexplicably resurrected.
With the swift exit of new CEO Ray Perry and IFMA and RICS now collaborating to focus on the development of the FM profession around the world, BIFM has some major issues on its plate. I addressed this last spring, but agreed not to publish.
We seem to have entered an age in which crystal balls are particularly cloudy, at least in parts. And it is in those parts, where we are less sure of events and their implications, that risk lies.
Whenever someone wants to talk about branding, I'm immediately reminded of Sigmund Freud's nephew and his work in the tobacco industry.
More of the same: that's one way to interpret the conclusions of the latest market research study on global trends in FM. But in this case 'the same' means some very big changes over the next five years or so.
For months, the British politicians who campaigned to leave the EU were portrayed as insular and parochial.
Every research report that i-FM has been involved in over the past decade has pointed to technology being one of the key game-changers in FM. But where will technology actually take us?
If you have been paying attention over the past two years, you will have noticed a growing obsession in facilities management with productivity.
You might be surprised to learn that BaxterStorey has produced a white paper that purposely looks beyond its own service focus to the wider industry of outsourced FM, with the goal of uncovering how this sector can continue to grow and develop.
The 2016 FM Business Confidence Monitor provided us with a window into an industry less confident than it was 12 months ago.
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