How effective are FM service providers at managing their client relationships and how do they differ between service lines and sectors?

What do you think are the FM industry’s strengths and weaknesses when it comes to managing client relationships?

What can be done to improve client management practices?

Our survey sets out to establish a FM industry benchmark for client management.

Join in the survey now


*Terms and conditions apply. For each online survey completed, the entrant will be entered into a prize draw for the chance to win an iPad with 16GB of memory. Personal contact details will be used only for the prize draw. All research results will be consolidated and non-attributable to any individual.

Any survey completed after the closing date will not be included in the draw.

Participants may complete the survey and enter the draw multiple times, each time referencing a different supplier. Participants are however limited to a maximum of 5 surveys and draw entries.