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News - Search found 93 news stories

Contract catering: sales still down in Q2

New research shows year-on-year sales down on 2019 levels in the second quarter of 2022 as cost pressures mounted.

UK FM commercial market: an overview

The UK market is one of the largest and most mature for the office space and commercial buildings sector worldwide. The sector has also traditionally been one of the largest buyers of FM services.

More insight into a lively M&A market

UK mid-market private equity deal activity topped pre-pandemic levels during the first half of 2022.

FM M&A: setting records again

In Q1 2022, there were 42 deals done in facilities management, contributing to making H1 ‘22 the strongest first-half performance at a total of 69 deals.

73% of FMs are struggling to source labour

Labour sourcing is the top obstacle for FM professionals when providing cleaning services of the right quality.

Market insight: public sector procurement picks up

FM-related deals in the public sector were worth a total of £872m in the second quarter of this year, up significantly on Q1 levels.

Mace tops provider survey

Research across six leading international FM providers assessed their performance across six key themes.

Contract caterers building back from Covid

Sales in the contract catering sector are improving but remain well below pre-Covid-19 levels, new research reveals.

£3bn turnaround for FM in 2022

New market research has found that while the cost of Covid will exceed £11bn in lost revenue by 2026, prospects are positive for this year with a £3bn sales uplift expected.

Cleaning survey: closes this week

Our latest 30-second survey asks for your views and insights into the cleaning industry as we settle into the post-pandemic period.

Market insight: public sector procurement falls in Q1

FM-related deals in the public sector were worth a total of £360m in the first quarter of this year, slipping back to 2020 levels.

Cleaning: BCC’s latest market insight report

The cleaning, hygiene and waste industry taken together remains one of the 10 biggest industries in the UK.

RICS confirms need for better data management

The latest UK FM survey found three-quarters of respondents saying better benchmarking of performance is needed across the industry.

First generation outsourcing: where to start

CBRE cites market research figures indicating that 35% of facilities management activity is handled in-house.

M&A in FM: pandemic proof?

The final three months of 2021 saw 125 deals done in UK FM, a 10-year record.

FM conference programme confirmed

The first major FM conference of the year, Workplace Futures, takes place in London on 22 February.

Public sector FM deals hit 2-year high

In 2021, government procurement for FM services was worth over £5bn, nearly double the value of FM procurement in the year before.

News review: the good, the bad and the uncertain

Our annual round-up of the key events in UK facilities management over the past 12 months is online now.

FM market performance: better than expected

2020 saw the UK facilities management market hit hard by Covid-19, along with most other business sectors. But how hard?

Senior execs focused on a hybrid future

Ipsos MORI’s latest Captains of Industry survey has found most expecting the pandemic to have a lasting impact on how and where people work.

i-FM’s David Emanuel featured in RSL podcast

Refreshment Systems Ltd, the coffee and vending machine specialist, has launched an interview podcast, featuring key people from in and around FM.

Catering: sales up but still below pre-Covid levels

Third-quarter sales at leading contract caterers grew by half from 2020 levels as the sector continues its recovery from the pandemic.

FM framework webinar

Baachu, the facilities management marketing and business development consultancy, is planning a free webinar focused on the upcoming £35bn RM 6232 contract opportunity.

Trends & Opportunities report online now

Our latest annual market review provides a unique look at the UK FM marketplace and how the industry is shaping up for the future.

Market insight: 292 public sector contracts awarded in Q3

FM-related deals in the public sector were worth a total of £1bn in the third quarter of this year.

IFMA unveils future-oriented research agenda

The International Facility Management Association has announced the creation of a new Research Advisory Committee.

Trends & Opportunities survey launches

i-FM’s landmark annual market report will include something new and different this year: the results of a wide-ranging industry survey.

Up for the challenge

Liz Benison took on the top job at ISS UK & Ireland with just about everything in flux: the pandemic-hit marketplace, local and group business strategy, the future shape of work and the workplace, and FM itself of course.

Order books full but skills shortages a worry

The latest sector-wide Building Engineering Business Survey shows that turnover is predicted to grow through the rest of 2021 but materials and labour shortages are likely to worsen.

RICS finds optimism in the FM market

Workloads, profit margins and employment opportunities are set to continue to grow for the year ahead due to increasing demand for FM services.

Flex, tech and wellbeing moving up the agenda

CBRE’s latest EMEA Occupier Survey provides good insights into thinking across this dynamic sector.

Contract catering: sales jump in second quarter

Sales in the contract catering sector grew by more than two-thirds in the second quarter of 2021 as the sector continues its recovery from Covid-19 lockdowns.

M&A: a busy six months in FM

There seems little doubt that 2021 is shaping up to be a record year for activity in the UK’s facilities management sector. A new report provides some hard evidence.

Market insight: 176 public sector contracts in Q2

The public sector continues to be fertile ground for new contracts, with FM-related deals totalling almost £230m awarded in the second quarter of this year.

A snapshot of FM opinion

At Tuesday’s Workplace Futures conference we ran a series of polls to test views on some of the questions currently being considered and debated across the industry. The results are interesting, and occasionally intriguing.

Workplace Futures: return to the workplace

Yesterday’s conference could not have been more timely and on-target, addressing the needs of not just the FM sector but all those in support service roles.

Big jump in spending on workplace software coming

The overall market for space and workplace management software will grow from $0.9bn in 2021 to surpass $1.7bn in 2026.

Optimism in new RICS FM survey

The latest quarterly results show a greater demand for services across most sectors, with employment opportunities increasing too.

Cleaning, hygiene and waste: £55bn industry

New research from the British Cleaning Council puts the collective scale of the industry within the UK’s top ten.

Confidence is back: UK FM looks towards growth

New research shows that overall confidence levels across the sector are pushing back towards the highs recorded early last year prior to the damage wrought by Covid-19.

IWFM finds mixed picture for FM market

More than half of workplace and facilities management professionals believe the market will improve in the next 12 months, despite concerns over the impacts of Brexit and Covid.

More set to return to the workplace?

The pandemic-inspired future-of-work debate seems to be entering a new phase focusing on how many people will return/stay away if they can.

Today: two key issues, two chances to learn

A pair of on-target webinars take place this afternoon, one focused on using data and the other on making the most of current market opportunities.

Workplace Futures slides and videos available

Full video coverage, as well as speaker slides, from February’s conference are now on the event website.

Workplace Futures slides and videos available

Full video coverage, as well as speaker slides, from February’s conference are now on the event website.

Lessons from a virtual world

Workplace Futures moved online this year, producing lessons for us about how to do this well but also real insights into what FMs are thinking and doing in these extraordinary times.

FMs confident and looking for growth

A poll of the more than 350 delegates at this year’s Workplace Futures conference provides good insights into what FMs expect to see over the coming months.

FM business confidence survey opens

The annual FM Business Confidence Index survey, backed by Barclays and i-FM, will test frontline market views within this key UK industry.

Covid drives FM market down 6%

The value of the UK FM market in 2020 is projected to be down by around 6%, largely due to the virus and the associated lockdown.

VINCI Facilities wins top award for sustainability in FM

VINCI Facilities has come out on top in the Sustainable Facilities Management Index 2020 E-Awards.

Outsourcing bounced back in Q4 2020

Shrugging off the effects of the pandemic, the Europe, Middle East and Africa sourcing market delivered its best quarterly performance ever.

News review: a year unlike any other

Our annual round-up of the key events in UK facilities management over the past 12 months is online now.

RICS partners for new report on FM in Europe

Researched by the multi-national built environment group Drees & Sommer, the report looks at major service providers operating across borders.

RICS FM survey opens

RICS has launched its latest quarterly survey designed to gather information on current and emerging trends across FM.

ISS: realising the potential

What's it like taking on a new job, a big job, in the middle of a pandemic crisis? New UK CEO Purvin Patel is almost six months into that challenge.

Annual market insight report online now

i-FM has published its latest Trends & Opportunities Report, providing a unique look at major events in the marketplace over the past year, their impact on the industry and how they, and events in the wider environment, are shaping FM for the future.

FM Brands Survey: the results

Brand is important in facilities management: 90% of FMs rank it as a key factor when buyers are procuring services.

Welcome to a new day at i-FM

We’ve made a whole series of changes that both refresh the look and feel of the site and enhance the operational efficiency. We hope you’ll like it!

Commercial property: time for a change

For a whole series of reasons there is change underway in the property world, but underlying this is a more fundamental question: what is property actually for?

RICS survey: Covid-19 making itself felt

The latest RICS UK Facilities Management Survey shows the healthcare sector still seeing the strongest growth in demand for FM services.

New research: FM looks surprisingly good

A new report on the UK facilities management market concludes that outsourcing will outperform the UK economy in 2020.

Is corporate branding important in FM?

The i-FM Facilities Management Brands Survey is back following a two-year pause. And with the challenges the market is facing now the timing couldn't be better.

RICS FM survey online now

RICS has launched its third quarterly survey designed to gather information on current and emerging trends across FM.

i-FM turns 20

We are celebrating our 20th anniversary this year, and to mark that we have produced a couple of articles that will delight anyone who is interested in how FM became the marketplace that we know today.

BCC clarifies meaning of cleaning and hygiene terms

The British Cleaning Council has stepped in to resolve any confusion or misunderstanding around industry terms, particularly important these days.

IWFM makes the case for fair pay

Working in partnership with the Living Wage Foundation, the IWFM has published new guidance on the real Living Wage.

Security industry set for post-pandemic growth

Despite an uneven performance stretching into next year, the global security market looks set for good growth according to new research.

RICS goes online

The 2020 RICS Strategic FM Conference rose to the pandemic challenge earlier this week, becoming the first such event to be held online. No doubt it will not be the last.

How often do you review your cleaning KPIs?

More than a quarter of FMs in the EMEA region admit that their organisation has not reviewed metrics and KPIs for commercial cleaning in the last five years.

RICS doubles capacity for upcoming conference

The annual strategic FM event, taking place this year online, hit its 500-delegate capacity a few days ago. That has now been upped to 1000 to meet continued demand.

Some optimism in a tough marketplace

With new business opportunities in short supply, turnover generally on a downward slide and the prospect of redundancies looming, UK FM companies have a lot to worry about. But some see positives on the horizon.

Businesses look to 'hold on' through coronavirus storm

A new building engineering services sector survey shows that almost three-quarters of businesses expect their turnover to fall in the second quarter of 2020, compared to the first quarter.

RICS market survey launches

RICS is currently gathering insights into how the facilities management sector is reacting to the challenges of the Covid-19 pandemic.

Covid-19: news, information and resources

Today sees the launch of a dedicated page on i-FM pulling together all of our pandemic reporting, together with links to resources, for easy access.

Public sector outsourcing market may be stabilising

April saw a 66% in new public sector contract opportunities compared to February according to Tussell, the market intelligence firm.

We're looking for information: you can help

We have two research projects underway: one in preparation for World FM Day and a second looking into the realities of today's FM business operations.

Prepare for significant change to workplace catering

Workplace takeaways, shift-based lunches and more pre-ordering are all likely to be part of a new service pattern when the covid-19 lockdown period has passed.

FM M&A: market stalls in face of covid-19

We began the year in an optimistic mood, writes BDO's Satvir Bungar in the firm's latest update on merger & acquisition trends in UK FM.

New covid-19 webinar: FM on the frontline

A sector that is too often overlooked or relegated to 'commodity service' is playing a critical role in the battle against the covid-19 outbreak. What does FM itself need and how can it access that?

Facilities management: news from the frontline

We have been talking to a range of service providers about their experiences of what covid-19 means for their businesses right now.

Cleaning sector counts as top-ten UK industry

New research by the British Cleaning Council has revealed that there are approximately 1.63m workers in the industry, making up around 5% of the UK workforce.

Think-tank warns on dangers of 'another Carillion'

The Institute for Government argues that Whitehall has yet to address the problems that led to the collapse of the construction and services group two years ago.

Should you be worried about a post-Brexit UK?

Almost half of British boards expect Brexit to damage their businesses, according to a Financial Times-backed survey of the FTSE 350 companies.

NHS Providers calls for major investment

A new report sets out the scale of the task required to rebuild and equip the NHS to make it fit for the 21st century.

Looking to the regions

Crane surveys show business buoyant in construction markets in four cities around the UK, no doubt tipping a growth in FM opportunities too.

2019: a good year for outsourcing

The value of outsourcing contracts of all types rose 10% in the EMEA region in 2019 as businesses sought to counter economic uncertainty by reducing costs and investing in new solutions.

Corporate real estate: what to expect in 2020

January is the traditional time to make predictions and resolutions for the year ahead and so it was that CoreNet UK brought together a panel to debate the big issues facing the industry. Cathy Hayward reports.

FM business confidence survey opens

The annual FM Business Confidence Index survey, backed by Barclays and IFMA UK, will test frontline market views within this key UK industry.

2019: the year in review

Our annual round-up of the key events in UK facilities management over the past 12 months is online now.

CBRE names top trends in FM

The latest edition of the firm's annual report highlights how changes in occupier needs are impacting FM strategies.

Workplace Futures: setting the agenda for FM

The bad news is that early-bird rates for February's conference are closing imminently. The good news is that all speakers are now confirmed for what will be a very strong programme.

Annual market insight report online now

i-FM has published its latest Trends & Opportunities Report, providing a unique look at major events in the marketplace over the past year, their impact on the industry and how they, and events in the wider environment, are shaping FM for the future.

Caution hits EMEA outsourcing

The annual value of Europe's managed services contracts dropped by more than €900m in the third quarter amid worries over Brexit, recession, trade and tariffs.


Features - Search found 19 features

Smart cleaning: driving industry change

The cleaning industry has without a doubt undergone massive transformation in the last two years.

Market insight: public procurement up in second quarter

The UK Government awarded 321 contracts relating to facilities management in Q2 2022, worth a total of £872m.

Market insight: FM procurement falls in Q1 2022

The UK government awarded 264 contracts relating to facilities management in Q1 2022, worth a total of £360 million.

Collaboration: one key to achieving sustainability goals

We recently spoke with EMCOR UK executive director marketing and business development Jeremy Campbell about his involvement at this month’s Workplace Futures conference.

Market insight: Public FM procurement hits £5bn in 2021

The UK government awarded 252 contracts relating to facilities management in the fourth quarter of 2021, worth a total of £445m.

FM market outlook: 2023/25

As outsourcing picks up pace in the UK, FM providers can look forward to increased business opportunities in the mid-term.

FM market outlook: 2022

As the country strives to look beyond the shadows cast by the Covid-19, Baskar Sundaram offers some insights on the coming year.

Market insight: 292 public sector contracts in Q3

This is the third in a quarterly series of updates exclusively for i-FM from Tussell, the public sector procurement experts.

FMTech: PropTech’s big little sister

Until recently, in the FM community, only the PropTech startup ecosystem was getting clear attention. That is changing rapidly now.

Enhancing the value of facilities management

Baskar Sundaram looks at the changing face of public sector FM procurement, as evident in the upcoming Crown Commercial Service framework.

UK government facilities management contracts: Q2 2021

This is the second in a quarterly series of updates exclusively for i-FM from Tussell, the public sector procurement experts.

UK government facilities management contracts: Q1 2021

This is the first in a quarterly series of updates exclusively for i-FM from Tussell, the public sector procurement experts.

What’s driving food and drink trends?

Events of the last year have been instrumental in shaping consumer trends. The speed of change has been remarkable.

The i-FM News Review 2020

This was a year that started like any other, with reports of contract wins, business changes, people moves, as well as the familiar big themes in the marketplace: competition, sustainability, workplace trends.

Key to the future: staying flexible and creative

We know a lot about the state of the FM market these days, but what have lockdown conditions meant for FM suppliers? We spoke with one to find out.

FM post-crisis: a global perspective

What began as a crisis of health is now having widespread global economic and social impact. The way we work and live has changed.

Covid–19 and the UK facilities management market

As the economic implications of the global pandemic are becoming clearer, most FM businesses are scrambling to assess the impact on their top and bottom lines. Others are scrambling simply to survive.

Competing in a 'more for less' market

The facilities management industry is set to see increased challenges over the next five years on the back of large-scale property development in many economies across the EMEA region.

9 megatrends that every FM provider should know

Economic growth, globalisation, technological development... here are a just some of the megatrends that are shaping the future of FM, analysed by the experts at ISS.


Comments - Search found 18 comments

FM: the next generation

Simon Ball reflects on 20 years in facilities management: what’s changed, what hasn’t and what needs to.

A better way to outsource

‘Collaboration’ is a term often bandied about in corporate boardrooms, rarely offering any true substance or tangible measurements.

Security services: a changing landscape

Eighteen months ago security officers were walking through deserted streets, past shuttered shops and empty pubs and restaurants to protect empty buildings, or those with only a skeleton staff.

Halting the race to the bottom

It’s time for cleaning to stand firm. Dominic Ponniah argues that the industry needs to value itself and shout about its achievements.

The current state of FM and where we’re headed

I recall 2015 and 2016 very clearly. Those were years when we thought we knew what the future held for work, the workplace and facilities management in particular. We weren’t quite right.

Security: innovation is shaping the future

Jason Pope turns the World FM Day focus onto security services to show how Covid-19 has been the catalyst the industry needed.

Why do companies change FM suppliers so often?

On World FM Day, Alistair Scott argues that in order to break this cycle we need to first consider the causes behind it.

Why behaviours are key to our success in FM

To mark World FM Day, Debi Rowland offers some insights on skilling up for a career in FM.

Women in manufacturing: an opportunity in FM

In celebration of World FM Day, Ann Gent outlines the career prospects in what might fairly be called a neglected sector.

Facilities management has to change

But are large, traditional deals like Mitie's acquisition of Interserve FM the answer, Guy Hewett asks.

Unlocking the FM deal market: Mitie & Interserve

On the 25 June Mitie announced its intention to acquire Interserve’s facilities management division following the signing of a conditional share purchase agreement.

Perfect timing for a LATCO?

Maria Warner highlights how the waste sector has benefitted from a new hybrid business model in Oxford. Are there lessons here for FM more generally?

Are we all ready for the 'new normal'?

As companies start to understand the huge impact of covid-19, having to work extensively just to survive the unprecedented landscape, leadership teams are also faced with preparation efforts for what happens on the other side of the pandemic.

Testing your strategic growth plans

Every FM service provider has short- and medium-term growth strategies in place. But how effectively are the assumptions underpinning these strategies tested?

Time to build on what's been achieved

Despite the concerns about the economy due to the type of Brexit we ultimately get and more recently Covid-19, one of the constants is that the facilities management sector remains positive.

Balancing Brexit

The phrase 'business uncertainty' is becoming more prevalent as the implementation of Brexit moves into a more intense phase. Martin Reed, looks at the impact this is having both for his company and the sector as a whole.

Three things FM outsourcers should learn

A few years ago, I was fortunate enough to lead the UK financial and professional services outsourcing business for one of the world’s largest technology companies. We worked with some of the biggest banks, law firms and advisory groups.

The next generation of FM: which way forward?

The facilities management industry has been a place that's good for everyone. The slow and steady growth seemed guaranteed, and there was a well-known operating model for how to win. But the good times are over.