Where is FM on the tech curve these days: leading, keeping up, lagging? We want to hear from you to build a picture of frontline opinion.
More than half of UK employees thinking about returning to the workplace would feel more comfortable if their employer used data to improve the healthiness of the building.
The facilities services provider is launching an integrated security operations and workforce management platform after client trials.
Ezitracker, the provider of workforce management solutions well known in the FM sector, has been acquired.
The UK-based field service management software company has announced the acquisition of Cognito iQ.
Data and its impact on the FM industry has been a hot topic for years. Yet many organisations still have questions. Around service delivery, around customer experience: does all that data really make a difference?
In its latest acquisition the real estate software company has extended its offer into workplace safety and security needs.
Planon has formed a new partnership with SaaS solutions provider AddOnn to support delivery of cleaning and related services.
The employee financial support system has come top in the competition for the annual i-FM Technology in FM Award.
Augmented reality is becoming a crucial component of facilities management, according to a new report.
MRI Software has entered into an agreement to acquire the Trimble group’s real estate and workplace solutions division.
Outdated attitudes amongst senior business leaders are at risk of jeopardising future business survival.
The plan is to deliver a revolutionary occupancy management solution for the post-pandemic hybrid workplace.
The global CRE and FM software group has taken a majority stake in a complementary Dutch business.
Businesses are looking at budget increases focused on protecting the environment and worker health and safety.
Last week’s World Workplace virtual conference saw Sodexo recognised for the development and implementation of its Covid-19 management app.
The quality of entries for the i-FM Technology in FM Award remains high. No negative Covid-19 impact here.
The new report examines how service providers can use data to demonstrate professionalism and make improvements in areas that are growing in strategic importance.
Office occupancy during the second lockdown remained six times higher than during the first, building sensor data shows.
The company, founded in 2018, is set on "making the unfulfilled promise of scalable IoT a reality". And it is targeting FM in particular.
The smart building sector looks set to benefit from a surge of spending in 2021.
A new report from the IWFM and Microsoft argues that partnering is the route to overcoming 'the technology barrier' and realising its potential to impact workplace performance.
The pandemic could be the death knell for 'dumb buildings' as it catalyses and accelerates the long-term shift to smart technologies.
The field service management software provider has secured major backing to accelerate its investment in R&D, organic growth and acquisitions.
The hard services company RFM Group is rolling out a new cloud-based mobile workforce management system.
The ServicePoint solution has come top in the ‘Use of technology to connect with customers’ category at the annual O2 Blue Door Awards.
SoftBank Robotics designs and manufactures interactive robots. One addresses a key need for FM currently, delivery of efficient and effective cleaning services.
The field service management software specialist has been selected to develop a mobile app to power Compass Group's digitised Safety Walks programme.
The International Facility Management Association and industry specialist SoftBank Robotics have come together to produce the guide, along with a range of expert contributors.
Templa is the software company behind TemplaCMS and the leading financial contract management system for cleaning contractors in the UK and Australia.
Clenetix has launched a software-as-a-service solution that it says ensures cleaning operations meet needs and enhance service efficiency.
If you are doing good things with technology in FM, we want to hear from you. And you only have another six weeks before entries close.
New white paper highlights the benefits of integrated access control systems to help organisations transform security and operations, but stresses that existing barriers are preventing adoption.
The services provider is teaming up with food technology expert Dynamify to support the implementation of digital retail and hospitality across its sites in the UK.
Early interest in the i-FM Technology in FM Award suggests that some good things may come out of 2020 after all.
Cijo Joseph, chief technology and information officer, has been invaluable in the delivery of Mitie's IT strategy, the company says.
A newcomer to the UK CAFM market has secured a three-year deal with the Co-operative Bank.
MRI Software has confirmed the acquisition of Housing Partners, a specialist technology provider for the social housing sector in the UK and Ireland.
The soft service provider reports that its Mo:dus Make Ready system has been shortlisted for Best Public Sector Project at the National Technology Awards 2020.
The Middlesbrough-headquartered Thirteen Group says it is transforming its FM services with a new workforce management system.
The technology group's patented Proof of Identity solution has been selected by NOCN Job Cards for new smart ID cards for the Construction Plant Competence Scheme.
Eric Wright Facilities Management has launched a digital transformation programme across all areas of its business.
The East London business innovation campus has teamed up with a software specialist to focus on reducing energy consumption.
Altuity, the maintenance, facilities and asset management software company, has launched a new partnership with consultancy BenefitFM.
At last week's virtual ceremony for the Real IT Awards Mitie came away top in two categories.
If you are doing good things with technology in FM, we want to hear from you.
The change comes as a restructuring of resources between members of the same group.
The pandemic has highlighted the critical role of cleaning activities as never before. Effective management is equally important.
A procurement framework to help public sector organisations access technology that supports social distancing in the workplace has been launched.
Spica Technologies is developing a user-centric workplace experience solution for use at insurance group Zurich's new global headquarters in Switzerland.
New partnership brings together the Technology Enabled Maintenance Association and the Building Engineering Services Association to help accelerate the adoption of emerging technologies by the building maintenance sector.
The UK-based field service management software company has struck deals that see its total revenue grow by 25%.
The caterer has announced the launch of new technology enabling customers to order food straight to their desks, minimising the risk of transmitting coronavirus.
The Churchill Group has launched an advanced version of its award-winning Cati software featuring Covid-19 functionality.
Occupiers across EMEA are planning to increase investment in technology, driven in large part by a post-lockdown focus on the employee experience.
The company says a major restructure of the business is part of its preparation to lead the move to a more advanced FM industry as the UK comes out of lockdown.
Technology firm MyTAG has developed a new system to help companies ensure the safety and cleanliness of office spaces as employees return.
Compass Group UK and Ireland has acquired Feedr in a move to accelerate its digital transformation.
Recent market research found 90% of FMs surveyed citing innovation as a top business priority, with 70% of those on the supply-side saying they are facing increasing pressure from clients on this.
The cleaning services provider is rolling out a programme enabling users to participate in real-time environment hygiene control in the post-Covid workplace.
The mobile ordering platform aims to bring operations in line with 'the digital age' and the needs of the post-coronavirus workplace.
The majority of FM leaders across the EMEA region believe that technology suppliers should offer performance-based contracts in order to improve the success rate of innovation projects.
The soft services group has added a new app to its digital platform, designed to monitor signs and curb the spread of the coronavirus.
The tech companies are teaming up to provide a new solution for how facilities staff work and get paid.
Built environment technology specialist Altuity is offering schools and trusts free, no obligation use of the maintenance features within its AltoSites software product.
The built environment technology specialist has been appointed to provide remote asset monitoring for Mitie's facilities management clients.
The real estate software solutions company is set to acquire Castleton Technology Plc, a provider of specialist software and services to the social housing sector.
If you are at the small end of the scale and need help with work management and scheduling this may be the solution for you.
Tops Day Nurseries, a company managing a group of 30 nurseries educating over 3,000 children across the south of England, has adopted the AltoSites software solution.
The IWMS technology specialist is working with FM services providers involved at the temporary sites being developed for the fight against covid-19.
Recent months have seen a substantial makeover at the flex space provider, with numerous personnel changes and the disposal of multiple assets.
Four entries made it through to the final round of judging in this year's i-FM Technology in FM Award competition. The winner was confirmed yesterday at the Workplace Futures conference.
The financial services group is scrapping a system that tracked employees in the office, measuring the effectiveness of their desk-time.
By spring, Amey will have created a digitised public highway network for Sheffield, with thousands of individual sensors communicating wirelessly via smart sensors deployed to the city's assets.
Innovise, the UK-based technology leader specialising in software for guarding, cleaning and facilities management businesses, has been acquired by TEAM Software.
New research from Mitie has shown that almost half of facilities managers are missing out on the potential of digital transformation by not adopting new technology.
Eric Wright FM has selected specialist advisors Datore to provide unified data analytics in support of a new operating model, one that aims to become an industry exemplar for customer service and delivery.
Sodexo has confirmed the launch of Wx, a consultancy specialising in workplace experience design, calling the move clear evidence of its commitment to services for the work environment.
Real estate businesses are continuing to make slow and steady progress in upping their digital game, but enterprise-wide digital strategies remain far from commonplace.
Shortlisting gets tougher every year, the judges say, as the quality of entries for the i-FM Technology in FM Award increases steadily year on year.
The Institute of Workplace and Facilities Management has kicked off a research and development collaboration with the technology giant.
The services group has secured its first multi-national contract and also its first win in the hospitality sector, an area the company has been looking at for future development.
There's clearly a lot going on around new ideas in FM: entries for the 2020 i-FM Technology in FM Award are looking very good. The closing date is in October, but now is the time to get involved.
The petroleum products distributor and retailer has selected the Urgent facilities and asset management platform to support maintenance operations across almost 90 company-owned service stations.
The argument that technology is the future of both property and facilities management just got stronger, as the real estate advisory firm becomes the largest licensed Archibus provider in Australia.
Cloudfm and the University of Essex have formed a technology-driven partnership to bring state-of-the-art artificial intelligence and internet of things capabilities to some of the company's key clients.
In another sign that technology is shaping the future of the support services industry, the catering and services group is close to finalising a minority stake investment in the Indian tech company Zeta.
ENGIE has been named as overall winner in the Digital Innovation category of the Business in the Community Responsible Business Awards 2019.
If you are doing good things with technology in FM, it's time to start thinking about your award submission. The closing date is in October, but planning ahead might well put you ahead of the competition.
The facilities management company has partnered with Bsquare, a provider of next-gen devices and systems, to create a new platform designed to revolutionise the way FM organisations operate.
The subject of technology, where it's headed and what it offers, features in virtually every conversation about facilities management these days. Quite right, too; but are FMs really comfortable with and ready for the arrival of big data?
Following a successful pilot, NHS Property Services has launched NHS Open Space, a booking platform designed to give users ready access to available spaces and increase utilisation efficiency for the health service.
The security industry is being too slow to adopt and adapt to building information modelling. But architects and contractors are also being too slow to engage with security businesses.
The group's US business has singled out four themes that each cover a number of trends expected to shape facilities management in 2019.
The award-winning Bristol-based maintenance and facilities management software company has been accepted on to the southwest region's NatWest Entrepreneur Accelerator programme.
Students at Northern Arizona University now have the convenience of receiving food delivered by robot, thanks to the catering service provider and its partner Starship Technologies.
Europe is seeing rapid growth in the market for smart connected HVAC systems that enable performance to be monitored and analysed.
The UK is well placed to capture the lead as a global hub for real estate technology and innovation, according to new research.
M J Mapp has signed up technology specialist Locale to provide a bespoke solution to support site management needs and provide a new communication channel for their UK portfolio.
Urgent Technology has been awarded a multi-year contract to supply its facilities management software and services in the Netherlands for the global infrastructure firm.
ISS and T-Systems, a subsidiary of Deutsche Telekom, have signed a three-year strategic partnership focusing on internet of things solutions.
Proptech is moving from beta to mainstream. That was the message from a host of speakers at the inaugural PropTech conference Wednesday. Cathy Hayward reports.
The independently-owned service provider is partnering with a software specialist to launch a new system designed to simplify service delivery and facilitate enhanced ways of working with clients.
The two winners have emerged from a highly competitive run for this year's i-FM Technology in FM Awards.
If you regard discussions around change in the workplace, especially when it comes to 'the rise of the machines', as largely over-excited hype, it may be time to think again.
BigChange, the mobile workforce technology company, has acquired two UK-based businesses, gaining new software and consulting capabilities as well as over 100 new customers.
The acquisition of Smart Buildings Ltd will provide a step-change in ENGIE's smart buildings capabilities and significantly enhance the solutions it is able to offer to customers.
Six entrants will compete in the final of i-FM's annual awards programme, vying for recognition as the best in development and application of new technologies in the facilities sector.
The services management specialist says its newly launched Freedom Client App will save its existing client base millions in the first year alone.
The results of a pan-European survey point to an increased appetite to shift physical security systems to the cloud to access big data insights and meet business objectives more readily.
This long-running awards scheme recognises companies and organisations in the facilities sector that are utilising new technologies to achieve great things in business processes and performance. Entry is still open, but it closes next week.
The property services group is to acquire ValuD Consulting, a leading provider of IBM software integration and consulting services in the United States and India.
MyTAG, the property management innovation partner, has announced that its new Postroom application has been installed in five major London buildings managed by BNP Paribas Real Estate.
Watson, IBM's business focusing on artificial intelligence systems and services, has launched a set of 'ready to get started' solutions for a range of industry sectors including building management.
The services group will benefit through access to cloud, internet of things and machine learning capabilities for new and enhanced digital services to clients, consumers and employees.
Entries for the next i-FM-backed Technology in Facilities Management Award are due in before 19 October. Four weeks to make your case for industry recognition of your good work.
Market research has uncovered a surge in projects incorporating building energy management systems technology, closing the gap with long-running energy efficiency technology favourite LED lighting.
BIFM has published a new Leaders' Forum report focused on the challenges and practical solutions for embedding building information modelling processes across the sector.
The services group has appointed Trevor Wignall as digital and innovation director within its corporate services business.
The latest report on this comes from business advisors PwC. Their research indicates that artificial intelligence and related technologies could create as many jobs as they displace in the UK over the next 20 years.
The ENGIE group has acquired 60% of Flashnet, a Romanian internet of things specialist.
Now heading into its 15th year, the i-FM-backed award is refocusing as technology becomes an increasingly big topic of discussion in FM. We're introducing new procedures and new opportunities, too.
Changes, opportunities, impacts, implications: technology is a big subject these days in facilities management. But how much of the talk is real, in the sense of being about things that are relevant and workable for FM policy and practice?
BIFM's latest guidance note explores the impact of technology in transforming the FM function, focusing on IoT and its contribution to improving overall business performance.
Innovise Software has teamed up with specialist firm FaceID Biometrics to add cutting-edge face recognition technology to the company's established FM support programmes portfolio.
The services group has announced that it intends to harness the enhanced capabilities of IBM's Maximo technology to handle and transform its worldwide asset management function.
Time to start planning: we are welcoming entries for the annual Technology in FM Awards. Final submissions are due in October and the winner will be announced next February at the Workplace Futures conference.
From supplier performance and energy consumption to heating patterns and building utilisation, a vast amount of data is at FMs' fingertips. Yet only a small amount of this information is ever used to provide businesses with valuable insight.
The supermarket group has selected the proptech software developed by Styles&Wood to underpin its new global property operating model, following an overhaul of its strategic systems.
Innovise Limited, the facilities services software specialist, has acquired the Ministry of Ideas businesses in the UK, North America and Poland to form a new division focused on risk and loss prevention software solutions.
Spending on Internet of Things technology is growing, in FM and beyond; and spending on security systems and services around IoT technology is following the same track.
International Enterprise Singapore, a government agency, has brought together two specialist companies with the goal of targeting new markets for an Internet of Things facilities management solution.
As early as last year NHS Fife's Victoria Hospital became the first site in Scotland to deploy a robotic floor cleaning machine.
Space utilisation specialist Vantage Space is prototyping an augmented reality analysis platform for workplace utilisation and occupancy studies.
JTC, the Singapore government's development agency, has installed more than 40 solar-powered smart waste bins around its key commercial sites.
Churchill Services Group has unveiled CATI, its new compliance software platform, as an initial move towards its vision to 'digitise FM'.
In a clear demonstration of the quality of the entries, the judges for this year's awards were unable to pick one winner.
CBRE Data Centre Solutions, the group's integrated data centre operations provider, and Litbit Inc, a leading artificial intelligence company, have announced a new strategic relationship.
Paul Djuric has been named Chief Executive Officer at the global facilities maintenance and asset management software provider.
The real estate advisory group has unveiled CBRE 360, a global capability focused on delivering enhanced employee experiences in the workplace.
The real estate services provider has extended its existing relationship to include the management of private rented sector properties in the UK.
Arguing that drones offer a string of strategic and operational benefits to many organisations, the business advisors are offering to help clients take advantage of the technology and extract value from the collected data.
MRI Software, a global leader in real estate software solutions, has announced the acquisition of MDA Property Systems, a property management and accounting software company based in Cape Town.
The property and FM business has appointed Akshay Thakur to lead its Smart Building Program in the EMEA region.
Five entrants will compete in the final of i-FM's annual awards programme, which recognises the very best new technologies in the facilities sector.
Real estate solutions provider MRI Software has acquired Qube Global Software, the UK-based supplier of property and facilities management systems.
The telecommunications group has significantly improved energy efficiency and building performance following a digital retrofit programme at a key building in Leeds.
ENGIE has become the first dedicated facilities management company, and one of the first organisations globally, to achieve the new BSI Kitemark for BIM.
The construction and services group has been trialling 'smart data' technology combining sensors, a mobile app and a web dashboard at its UK head office.
There has been a lot of discussion in recent months about the increasing deployment of technology in the world of work. Automation seems an unstoppable trend, from data collection and analysis right up to, in the case of the FM sector, service delivery.
Bellrock's software services business, Concerto, has won a new contract at Blackburn with Darwen Council.
More than 80% of FM professionals believe that building information modelling has the potential to deliver significant benefits.
It's not just facilities management, of course; the future of the world is being reshaped by technology, and that includes the property world.
Service Works Group, the international provider of facilities, property and workplace management software, has been acquired by Addnode Group, a leading European supplier of software and services for design, construction and product data information.
The technical services specialist says it is to centre its new British business around a strong technology platform.
There's a change underway in how FM providers see their role in delivering workplace services. Three new partnerships with technology firms, reported here in recent weeks, are evidence of that.
It's starting to look like a trend. Another top FM services provider is teaming up with a specialist technology company with an eye on the changing workplace.
Bouygues Energies & Services has announced a new partnership that brings together global expertise in facilities management with context-aware computing and machine intelligence capabilities to deliver the workplace of the future.
Time to start planning: we are welcoming entries for the annual Technology in FM Awards. Final submissions are due in October and the winner will be announced next February at the Workplace Futures conference.
Mitie is to partner with Microsoft to deliver the company's new vision for the 'connected workspace'.
This question is bound to take on significance in the coming years, and it was the theme of two recent FM conferences. Simon Iatrou reports.
Nearly half of firms believe the current wave of Artificial Intelligence will be transformational and widespread, fundamentally transforming the industry and markets they work in.
The specialist provider of workspace utilisation technologies has teamed up with HOK, a global design, architecture, engineering and planning firm, offering workplace occupancy and change management consultancy services.
The annual NBS National BIM Survey, now in its seventh year, provides a snapshot of the understanding and use of building information modelling across the built environment sector. The latest results are the first since last year's BIM mandate.
IFMA has announced the launch of a new international organisation, the Built Environment Technology Association.
You can almost feel it, the warm, dry wind pushing new technology applications through virtually every aspect of FM operations. In fact, you can feel it in the washroom as hand-dryers reach a new level of high-tech.
The property services group has acquired Mainstream Software Inc, a provider of work order management and reporting systems.
OK, that might be overstating it a little; but new developments are reshaping capabilities, expectations and skills requirements right across the industry.
FM professionals with an interest in how technology and innovation will continue to influence the way facilities management is delivered are invited to contribute to the debate by joining a new working group being formed by BIFM.
The British Institute of Facilities Management has published a new guide for facilities management professionals working with clients on BIM construction projects.
New research from software company Service Works Group shows that technology is the driving force behind FM productivity and growth.
Only a tiny proportion of the UK's leading property and facilities management companies believe they are harnessing technology successfully according to research from Qube Global Software.
Given the sheer amount of floorspace that healthcare occupies, coupled with the financial and health & safety demands that are tied to it, the need for low-risk solutions for optimising management and service delivery is clear. So what can be done?
BIFM has incorporated building information modelling into its Facilities Management Professional Standards to reflect the growing impact BIM has on the working practices of FM professionals.
The support services business has won the 2017 Technology in FM Award for the deployment of its Smart Building in a Bag software at the Royal National Lifeboat Institution's head office.
The property advisor has teamed up with 5NINES Global Holdings, a provider of colocation and wholesale data centre solutions, to offer clients a package of operational services, including FM and ICT.
A top line-up of industry specialists will debate and share knowledge with delegates at Facilities Management 2017 say the organisers of the event, which takes place at the NEC on 21-23 March.
The 2017 National BIM Survey is open and inviting responses, nearly one year on from the government's mandate for collaborative 3DBIM on all centrally-funded projects.
The International Facility Management Association is aiming to get ahead of the rapidly developing Internet of Things with the launch of a dedicated IoT taskforce and a collaborative portal for knowledge sharing.
Skanska is one of the first facilities management companies to be awarded the highest level of building information modelling certification in the UK, the BSI BIM Kitemark.
Now in its 11th year, the i-FM Technology in FM Award recognises the very best new technologies in the facilities sector, the ones that are driving improvements in business process and performance.
The FM industry is modernising and technology will drive the change, says software group SWG.
The deadline for receipt of entries for i-FM's annual Technology in FM Awards is 14 November. If you've got a great idea up and running, join the contenders now.
The property services group is predicting that increasing numbers of organisations will soon be turning to digital technologies to manage the facilities that support work and the workforce.
The UK's largest marine science and research institute is revising its approach to FM after appointing Solution House to deploy its Incident Desk software.
The property and FM software provider has appointed Colin O'Reilly to head up its sales division.
A new report by credit ratings business Moody's Investor Service has claimed that organic revenue in the EMEA facilities management sector will grow over the next two years due to the increasing popularity of outsourcing.
Bellrock has acquired Concerto Support Services, the FM, asset management and project management software business.
Aerial technology is set to transform asset management especially in terms of inspection and information gathering, making it safer, quicker and easier says Amey.
It's almost too obvious to say; but sometimes the obvious changes are the ones that have the greatest impact almost before we realise what's happening.
Rentokil Initial has unveiled a collaboration with Google and PA Consulting Group designed to pave the way for 'next generation' pest control services for customers.
Workplace management company Condeco has been marking receipt of the prestigious accolade, the highest official award for UK businesses.
Universal Protection Services, the largest security provider in the United States, has extended its service offer with the launch of a robot that provides real-time video and audio communication linked directly to a manned control centre.
The greatest business benefit of FM software lies in helping to secure new contracts and adding value to existing deals, according to new research.
A new report has placed Scotland and the United Kingdom third and fourth in development of building implementation modelling capabilities of a group of twelve countries studied.
i-FM's annual Technology in FM Awards are once again welcoming entries. Final submissions are due in November and the winner will be announced next February at the Workplace Futures conference.
The facilities management specialist is rolling out its own app technology to customers across the UK.
The ISS Group has signed a commercial agreement with IBM to use the power of the Internet of Things to transform the management of over 25,000 buildings around the world.
Technology is shaping the future of many industries, and FM is undoubtedly one of them. But when technology is developed 'elsewhere' and passed down the chain for adoption and implementation, the results can be less than satisfactory.
The Ministry of Justice has launched a new suite of documents providing clear and concise instruction and guidance on how to define, procure and deliver Level 2 Building Information Modelling across their projects.
The global software company is marking the start of London Technology Week with the news that it has secured significant new investment that will be used to accelerate its expansion.
Workplace technology specialist Condeco Software has announced the acquisition of myVRM, a New York-based software company with workflow automation expertise in video collaboration, content sharing, unified communications, virtual meetings and analytics.
Carillion has teamed up with SPICA Technologies to roll out a pilot Internet of Things project for remote Legionella monitoring across a series of building society branches in Central London.
Robots have been such fertile territory for fiction writers for so long that it is near on impossible to think about them without conjuring up irrelevant, and usually negative, associations. But it's probably time for a re-think.
ISS Technical Services has won recognition for its new bespoke app designed to measure CO2 equivalent for refrigerant gas in refrigeration and air conditioning units.
The facilities management group is now an official Team Supplier to Red Bull Racing, marking the start of a long-term relationship to provide advanced building telemetry at the team's Milton Keynes site.
CBRE has won the Best Near Field Communication Deployment Award at the prestigious RFID Journal Awards, held in Florida. Devon-based MyTAG.io was a key enabler of that success.
Kimberly-Clark Professional, suppliers of a huge range of consumables, has built an Internet of Things app enabling FMs to monitor toilet facilities and the equipment within them.
HFL Building Solutions has appointed technology company SRO to supply and implement IBM's enterprise asset management system to support its outsourced facilities management and mobile engineering services.
This is your last chance to complete the UK FM Software Survey and enter a prize draw for shopping vouchers worth £500.
Facilities management has a pivotal role to play in realising organisational objectives, whether it's profitability, asset efficiency or employee retention. Technology, applied in the right ways, can add real value to that.
There is no doubt that it is: the development and application of technology has been repeatedly identified as one of the key challenges for facilities management in 2016 and beyond.
Miworld was crowned the winner in i-FM's annual awards competition, while Logincident was awarded a highly commended prize, at this week's Workplace Futures conference.
Service Works Group has published a new version of its 'Best Practice for Successful FM Software Implementation' white paper.
For all the positives that building information modelling technology may deliver, there's a potential weakness: all that highly detailed information pulled together in one place.
St Helens & Knowsley NHS Trust scooped the BIFM 'major project of the year' award in 2013. It is still a model operation, demonstrating this most recently through a unique approach to asset management.
Building information modelling is set to have an impact on design, construction and FM, not least as a result of next year's requirement on government-funded projects. But it is still true that take-up has been patchy at best.
At a recent webinar, jointly hosted by FM software provider Service Works Group and the Facilities Show, a panel of leading lights from the FM profession explored what the future holds for the FM industry in 2016 and beyond.
ISS has turned its Copenhagen headquarters into a testbed for the development of a system that uses strategically placed sensors to report on occupier activity in real-time enabling fast, targeted responses to service needs.
The 2016 i-FM Technology in FM Award is open for entries. Submissions are due in in November, and the awards will be presented in February.
Less than a fifth of firms in the building services sector are fully ready to use building information modelling on projects, according to new survey findings.
FM providers must stay on top of trends to remain competitive and relevant as the industry adapts to meet changing standards and growing demands.
Condeco, the leading workspace scheduling solutions provider, has seen turnover climb to record levels following international growth spanning EMEA, North America and Asia-Pacific markets.
Canary Wharf Group has completed a major lighting upgrade across a number of its retail malls saving thousands of pounds and slashing its carbon footprint.
Member research at the Royal Institution of Chartered Surveyors has found that while the majority of firms have looked at building information modelling, only about half are actually using it.
Sydney Opera House has named global professional services firm AECOM to lead a team that will deliver a groundbreaking interface between traditional building management control systems, building information databases and building information modelling.
If you are wondering where the 'internet of things' is going to get its real start, it looks like it could be lighting.
Software can play a crucial role in helping FMs meet the challenges of improving the performance of staff, contractors, and assets, and reducing spend. But clarity is essential to success.
Facilities services are labour-intensive almost by definition. Managing people, their time, whereabouts and of course remuneration are all critical functions.
Central government continues to be the driving force behind the adoption of building information modelling and much of the built environment industry is expecting BIM to become compulsory on public sector projects.
Real sit-up-and-take-notice innovation in the built environment sector seems a pretty rare thing. Why is that?
Supplier information management expert Trade Interchange has won a contract with Whitbread to provide software for the company to manage its suppliers.
Three companies have taken top honours in the 2015 Technology in FM Awards, presented this week as a highlight of this year's Workplace Futures conference.
There is undeniably a huge amount of confusion around facilities management software terminology, from CAFM and CMMS to IWMS and MMS.
The Canary Wharf Group has named 12 start-up businesses that will be fostered on-site and then pilot their ideas for improving buildings and transportation.
As winter reminds us there's still a long way to go, it's worth looking again at your basic planning for tough weather conditions and contingency planning for the inevitable 'unforeseen events'.
NBS has launched the fifth National BIM Survey, the last survey before Level 2 BIM becomes mandatory on all publicly funded projects in 2016.
Service Works Group has won a contract to provide its QFM software solution to South Essex College of Further and Higher Education.
Since facilities management software was introduced in the UK in the late 1980s, the industry has come a long way, with programs securing an important place in many FM departments. But could more be done with these tools?
Proxyclick, the specialist in web-based visitor management solutions, has questioned top organisations and distilled out a list of key recommendations for providing world-class reception services.
Service delivery is service delivery, right? Once you have done what your client asked for, you can pack up and leave knowing you've done the job, right?
That might be a bit of an exaggeration, but the rapid pace of development in security technology is undeniably opening up doors for greater integration and new applications.
A wide field of entrants has been pared down to nine leading contenders for the 2015 Technology in Facilities Management Awards.
Real estate and facilities management systems developer Accruent has acquired VFA, the provider of end-to-end solutions for facilities capital planning and asset management.
The 2015 i-FM Technology in FM Awards are open for entries, but submissions are due in by 14 November. Act now to be in with a chance.
The pressure has been on for years now to make the most of available resources, whether that's at the macro level with entire property portfolios or with a more micro focus on the meeting room down the hall.
??Reacting to Apple's latest product launch, global real estate firm JLL has declared that wearable smart technology is 'the next big thing' for the corporate real estate sector.
The numerous acronyms used to describe facilities management software are causing confusion among FM professionals, according to a survey from FM software expert Service Works Group.
CBx, the not for profit venture that works for greater coordination between energy management and building management, has published a white paper looking at the relationship between FM and BIM.
CAFM, CMMS, EAMS, FMIS, IWMS, MMS? Which is the most popular term used to describe facilities management software?
Supply chain compliance specialist Altius has more than doubled the size of its operation by expanding into new premises at Derby's Wyvern Business Park.
The rate of take-up of building information modelling is high and accelerating, according to the fourth annual NBS National BIM Survey.
An investor-backed buy-out at the CAFM software specialist sees founder Andrew Terry leaving the business.
A webinar exploring how technology is changing the future of the FM profession has suggested that facilities managers' current use of the technology available to them is surprisingly low.
The government should mandate Level 2 BIM in facilities management if the industry is to take it seriously, according to Kath Fontana, Managing Director at BAM FM.
Key parts of facilities management practice are already driven by technology, a trend that can only continue. The more that practitioners embrace this, the stronger the management function in FM will become.
If there is one thing that really might change the whole nature of facilities management it must be technology which, as in every other facet of life, continues to bring to FM new benefits, opportunities and not a few fresh challenges.
FM software provider Service Works Group has published a guide that explores the business benefits of taking a strategic approach to space and move management.
The British Institute of Facilities Management has published a new Good Practice Guide providing practical guidance on building controls and building energy management systems.
A cultural change is required if building information modelling is to be properly implemented across the built environment ahead of the government's 2016 deadline for its use on all centrally procured public sector projects, according to RICS.
Three companies have taken top honours in the 2014 Technology in FM Awards, presented yesterday as a highlight of this year's Workplace Futures conference.
The award-winning iSite has confirmed the signing of a contract that sees it implementing its Hub system for Africa's largest bank to deliver a consolidated 'one view' of the bank's estates and facilities management operations.
ICT market experts Gartner are predicting that augmented reality systems are set to move rapidly into the workplace as the technology reaches a level of maturity.
Companies shortlisted for the 2014 Technology in FM Awards have been confirmed ahead of the judging, which takes place later this month.
Bruce Bisset, President of the Building & Engineering Services Association, believes the answer is yes; but he doesn't believe for a minute it will be easy.
Building information modelling is playing a pioneering role in the design and delivery of three new facilities for West Yorkshire Police in Wakefield and Leeds, Interserve reports.
The BIM4FM group is currently preparing a guidance note for the facilities management sector to support and develop the understanding of building information modelling and soft landings.
Flexible working in the based-elsewhere sense may still find limited acceptance at some organisations, but that doesn't mean their people can’t benefit from greater comfort and efficiency through new approaches to resource utilisation.
Friday 29 November is the final date for submitting complete entries for the 2014 Technology in FM Awards.
Facilities management is about people. Social media is about people. The two were made for each other.
RICS is calling for more ambitious sector targets to raise awareness of building information modelling and its benefits to facilities management.
The Royal Institution of Chartered Surveyors is offering a new building information modelling manager certification.
Entries now coming in for the 2014 Technology in FM Awards are highlighting the rapidly growing role of IT systems and applications within the facilities management sector generally as well as in day-to-day FM practice.
FM software provider Service Works Group has published a guide examining how mobile technology is transforming the way in which businesses can operate, including the impacts on facilities management and field services.
The BIM4FM group has released a full summary from its BIM survey highlighting current views and perceptions about building information modelling by facilities managers, building owners and occupiers.
Today sees the launch of a series of enhancements to the i-FM website, designed to make it faster and easier to use.
I would much rather see the right performance procured at the wrong price than the wrong performance procured at the right price.
Support for lifecycle management tops the list of most important factors that facilities managers are looking for from building information modelling systems, according to new research.
One of the most recognisable buildings in the world is inviting qualified consultants to help deliver a Building Information Modelling for Facilities Management solution.
BAM FM has launched a live deployment project at UCL Academy, London, to bring building information modelling to every stage of a building's lifecycle.
Building information modelling is a concept, a process for addressing needs. It is not going to solve any problems on its own.
Innovise Software will be featuring a series of live 'Bite Sized' Seminars that will be hosted and filmed on its stand at next week's Facilities Show.
Details have been confirmed of a breakfast event targeting the need for new approaches to benchmarking and cost management on large corporate estates.
IFPI, the company behind the EstateMaster benchmarking package, has signed an agreement with Nigeria's Covenant University that will see the software tailored for local use.
FM professionals are becoming more aware of the benefits of using specialised software to manage their facilities, according to the results of the latest industry software survey.
Leading institutes, trade associations and professional bodies representing the built environment have joined together to form the BIM4FM group.
CEO Marissa Mayer's recent pronouncement on where and how Yahoo staff work has driven this often-controversial issue straight to the top of the agenda for many workplace theorists and commentators.
The Construction Industry Council has published three documents designed to support the development and application of building information modelling systems.
It is almost impossible to conceive of running an efficient facilities management operation without a growing range of devices, systems and applications.
The construction and FM group is partnering on a new research project to bring building information modelling into facilities management.
Three companies have taken top honours in the 2013 Technology in FM Awards.
The names of the finalists in contention for the 2013 i-FM Technology in FM Award have been revealed following stiff competition across all three categories.
The British Council for Offices has appointed architect HOK and the University of Salford to research the use and applicability of building information modelling as it relates to the group's remit.
The built environment advisory group BRE is to take over the running of one of the leading BIM development groups in the UK from 1 January.
Building information modelling looks like it's here to stay. The question is, what should FM do about it.
A newly published white paper looks at the concept of Cloud computing, where it's come from and what it means for facilities management.
Rodrigue Zbinden considers the recent increase in cloud adoption and how hosted security solutions can help to manage teams, facilities and operations.
One of the fastest growing sectors for global investment in the past few years has been technology designed to make buildings smarter and more sustainable.
In the wake of Covid-19, organisations around the world are rethinking space utilisation, employee engagement and wellbeing, sustainability and the overall real estate portfolio.
Success with new technology requires buy-in from the very people who will be working with it.
The only constant in life is change. Managing an office building in the 18th century would look a lot different to a 21st century workplace.
2021 will, we hope, see offices reopening and employees returning with new views on how they want to work. Technology has a crucial role to play.
High staff attrition has been a painful fact of life for FM and cleaning businesses for many years. Technology can help.
Coming out of the second national lockdown in England and into a new tiered system has brought fresh challenges for the FM industry.
It is hard to predict the long-term impact that Covid-19 will have on working practices in Europe and the knock-on implications for commercial real estate and workspaces.
Smart building technology essentially consists of a system of connected devices which can measure data from your building and transform it into usable insights and automation. The experts at Smarter Technologies outline some opportunities.
Much has been said in recent years about technology in relation to how it is transforming FM, and recent developments have certainly accelerated both demand and adoption.
In any organisation, times of contraction can lead to difficult decisions. The same goes for periods of growth. Accurate, reliable data is critical in every case.
There is an urgent need for innovation in FM, and in particular the cleaning industry, to improve performance in the midst of the Covid-19 pandemic.
Facilities managers are under pressure to re-open offices safely, but the stakes could not be higher. So how can technology help?
Rodrigue Zbinden looks at how hosted security solutions such as access control systems can support facilities teams in dealing with the challenges of the 'new normal'.
What began as a crisis of health is now having widespread global economic and social impact. The way we work and live has changed.
The Covid-19 pandemic is causing us to rethink what is important for the workplace and how offices are designed, built and managed.
Market research firm Gartner has predicted that in the internet of things marketplace building automation will be the segment with the largest growth rate in 2020, at 42%.
With access to limitless data in every aspect of our lives, it’s about time that we really utilise that data to improve the world around us. Rob Charlton argues the case for digital twins.
i-FM's annual award scheme regularly draws entries from a wide range of organisations, all focused on a single broad goal: meeting the challenge of doing things in better ways through the application of new technologies.
Rodrigue Zbinden considers the evolving role of access control systems and their benefits beyond the traditional use as a security technology.
As workplace needs and expectations change, 3D mobile mapping is becoming a key tool in building management, from construction to streamlining the process of maintenance and upgrades.
UK-based government solutions provider KBR is no stranger to the facilities management market. A major partner to 20% of the British armed forces, KBR also takes on contracts where they provide a client-side and strategic role.
How can facilities managers help workers create better lunchtime habits? Nick Hucker has some observations about current trends.
Is that a possibility, perhaps even a necessity? Paul Djuric looks at how ready the FM industry is for the arrival of big data.
When technology works, it can help us be well and more productive, Graeme Hughes, MD of Innovise, tells Fiona Perrin; but watch out for those applications that can lead to more, rather than less, stress.
In Poland, a major contractor has been working with a local building technology specialist to implement new solutions to the age-old problem of transparency of information. Even operating costs can be accurately predicted now.
The continuous evolution of FM methods and techniques has given rise to more efficient and cost-effective solutions in recent years. Shailendra Jain outlines developments in one key area of practice, FM apps.
The benefits of smart buildings are well recognised but organisations in the public and private sectors are under pressure to focus their capital on other investments. Gary Thompson outlines a solution.
John Allen explains how IoT enabled access control solutions can deliver security and business benefits for almost any organisation.
Gary Jones looks at how facilities management software can boost satisfaction levels and retain customers.
Over the past five years, new tech has drastically transformed the way B2B and B2C businesses operate. Ritam Gandhi looks at what’s available now and what's on the horizon.
Engaging employees has never been more important. Fiona Perrin explores how an application that mirrors those we use as consumers is keeping soft services staff connected.
The Internet of Things is changing fast. What does that mean for facilities managers? David Armour looks at current opportunities and some possibilities on the horizon.
Facilities management is a wide-ranging field that is standing on the edge of a precipice. Lee Davies looks at what technology has to offer for the best way forward.
Over the past few years, businesses have started to question whether open offices really encourage the behaviours they’re supposed to inspire. But that might well be the wrong starting point for this discussion, as Gerry Brennan explains.
Driven by the phenomenal growth of smart technology over the past decade, the UK is heading towards becoming a largely cash-free society, with people preferring to use alternative and more convenient methods of payment.
How many people reading this have BIM fatigue? Who is tired of hearing how BIM can transform facilities management? How come since the 2016 UK government mandate, there is still little evidence of BIM for FM becoming business as usual?
Building technology has come along in leaps and bounds, and 'smart' projects that can offer tangible, operational benefits to building managers and tenants are becoming increasingly popular. Nick Sacke explores some of the issues and opportunities.
Consumer electronics have changed people's expectations and that change is filtering down to slower placed, traditional sectors such as security. So, what should you expect from the security industry asks Derek McLean.
Artificial intelligence, the rise of the robots, the internet of things, big data: technology is coming to take over. But how much of it is delivering real FM benefits today? Fiona Perrin went in search of those who are keeping it real.
Lieven Bertier explores how technology can help FMs create work spaces fit for the future.
The facilities management sector continues to face the challenges of low profit margins, decreasing budgets and increased client expectations.
Simon Iatrou examines how the gig economy and new technologies may soon revolutionise FM and other built environment disciplines.
Building information modelling is not new. Nor is the tension between building contracting and facilities management. Mike Knapp argues the case for closer collaboration.
Cyber-attacks, such as last year's NHS Wannacry ransomware breach, are not the sole concern of an organisation’s IT department. Paul Djuric explains.
Graeme Hughes explains why connecting with your staff works whatever the outcome of Brexit.
Richard Savage looks at why intuitive, cloud-based systems are the future of contract cost and performance management.
Sensor technology is spreading fast. How do we balance the benefits of that with growing concerns about privacy? Raj Krishnamurthy looks at the issues and opportunities.
Just as today's workers expect greater flexibility from their companies, so should facilities managers look for adaptability and innovation from their contractors. Chris Parkes considers what flexible working means for FMs and their outsourcing partners.
Building systems engineering has become a much more technical discipline. What does that mean for today's engineers and for their FM colleagues?
Technology will change how services are managed, how end-users interact with service providers, and how service employees interact with end-users. But what are the opportunities and risks in using technology to improve service experiences?
Corporate real estate management and facilities management have for decades provided the physical cornerstone for businesses of all kinds. All that will soon change, argues ISS.
As on-site health & safety requirements seem to increase exponentially, the challenge for facilities managers in managing contractors grows consequentially.
Following a UK-wide survey looking into how technology is affecting facilities management, Service Works Group and i-FM reveal new insights into how the industry is performing.
Michael McCullen implores facilities managers to ask the right question when it comes to specifying a BIM system.
Waiting to pay in a restaurant, where their electronic payment system had gone down, and seeing the old, paper-based vouchers, I thought about how things have progressed, saving time, improving security and removing the paper.
It's time for action and the tools we need are already available. Andy Badger makes the case for moving away from 'business as usual'.
Effective asset management needs a vision to take it from being seen as just about data collection and IT systems to being a business tool that adds real value. But that vision only comes when all partners work together as a team, says Duncan Hartley.
ISS is working with technology partners to create intelligent buildings by transforming data into customer satisfaction and bottom-line improvement.
There's a lot that today's business world can learn from an experienced butler's approach to service, writes Gregory Blondeau.
Matthew Parr expounds on the latest developments in remote workforce electronic monitoring systems and how they can benefit facilities managers employing field-based staff.
Mark Kirkham discusses how facilities management can use mobile devices and real-time data to improve productivity and create competitive advantage.
Security technology is developing fast, and client expectations are rising at the same time. The challenge for system providers and operators is, can they keep up? John Davies looks at some of the issues and opportunities.
Our cities are developing at such an incredible rate that space is now at a premium. In response, Paul Statham says, organisations should turn to resource scheduling systems.
Finalist in Operations Category - Oneserve2Oneserve: A journey across the seven C's
Finalist in Commercial Category - PocketFM: Helping facilities & maintenance get work done
Winner of the Communications & Customer Service Category - ATOM: Small but perfectly formed to manage your transport contracts
Finalist in Communications/Customer Service Category - NIMBUS: Pioneering a new industry with the help of technology
Finalists in Commercial Category - Kykloud: Mobile surveying and asset management software
Finalist in Communications/Customer Service Category - myISS: Improving inter-company communication with a dispersed workforce
Winner of the Commercial Category - Altius Vendor Assesment: How to improve the health of your supply chain compliance
The winners of i-FM's annual Technology in FM Awards have been named. Simon Iatrou explains the judging process, reviews the finalists and looks at what really made the difference for those who came out on top.
Building information modelling is taking the building services design industry by storm, but what can it possibly do for facilities management?
It is widely reported that BIM will transform the way facilities are designed, built and operated, but what does this really mean to the FM sector?
Given that a massive 40% of worldwide CO2 emissions come from buildings, property and facilities managers have a unique opportunity to make a real difference.
FM technology specialist complyNC is shortlisted for this year’s i-FM e-business award. Here, MD Mark Purnell explains how the company is working with UK charities.
Your supply chain is the heartbeat of your FM operation. Detecting and avoiding any threat of cardiac arrest is vital.
At a time when cost is a key concern for all organisations, making the most of existing space is critical.
Achieving real connected FM thinking, with just a few months from project inception to going live, won Chardfm and its partners the 2009 i-FM e-business award.
Cost reduction doesnÕt have to mean doing without what you need. It can mean understanding what you have and how to make better use of it.
The facilities management Industry is going through an important transition period. And technology needs to be a part of that.
The BBC's 2019 drama The Capture, about a young soldier accused of a crime he denies, feels particularly pertinent for these times of tumultuous politics and rapid technological advancement.
The future is equal parts exciting and terrifying. New technologies are opening up a world of possibilities; but they are also raising real-world concerns, like who will use, manage and ultimately own the abundance of new data that is produced.
When it comes to cyber security, we are fighting a perception, potentially fuelled by the suppliers of stock photos, that hackers are fantastically smart, well resourced, highly (and predictably) motivated and dressed in hoodies.
If technology is going to become an increasingly necessary and perhaps even an enhancing part of FM going forward, how do we ensure that this promise is delivered? Mark Hazelwood looks at some of the issues.
Who is really responsible for compliance in an organisation? This was just one of many questions recently posed at the latest BIFM Leaders' Forum panel debate hosted by Churchill Service Solutions in London.
Harrison Briggs discusses the ever-changing requirements around compliance in the built environment.
Gregory Blondeau discusses the trends set to transform the workplace this year including the management of technology, personal data and privacy.
Jess Edwards explains how the right technology can help organisations communicate better while saving time and money.
There's no escaping the fact that FMs are part of the government’s BIM drive, says Kath Fontana.
Embracing the age of big data and all its associated ground-breaking technology is crucial for the FM sector, but there is a risk that partnership working and collaborative cultures could be lost to the detriment of the client relationship.
The property and facilities management sectors are often slow adopters of innovation, even when it offers significant benefits and is straightforward to implement.
Nowadays sustainability is an ingrained business practice and nearly every organisation has green policies in place to reduce its impact on the environment.
Who is making things happen in the built environment sector? Who's stimulating change?
Advances in technology increasingly mean facilities can be managed from anywhere, often without the need for human intervention. Lionel Prodgers makes the case for embracing the trend now.
As Workplace Week comes to a close, showcasing some of the best examples of office innovation in the UK, Tim Clapham discusses how technology can help facilitate new ways of working.
Building information modelling: three words that generate a range of reactions from people working in the UK built environment.
Flexible working has long been a hot topic amongst industry folk, but the recent announcement from Yahoo! made the issue a national discussion point yet again.
Let's light the blue touch paper. 90% of you reading this are luddites when it comes to social media.
The facilities management sector is awash with acronyms, especially in the technology sphere as three and four-letter terms are bandied around with increasing ease, if not understanding.