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Johnson Controls secures NHS framework place
The six-year framework covers the provision of smart building solutions using internet of things technology.
Views on the future of work remain mixed
Covid restrictions are being relaxed and central government is calling for people to return to the workplace, but the views of workers are mixed on this.
Condeco acquires Proxyclick
The workspace management software provider has extended its reach with the acquisition of a leading visitor management specialist.
SoftBank Robotics joins forces with Infogrid
The leading provider of autonomous cobots has formed a strategic partnership with the leading provider of smart building systems.
EMCOR UK launches workplace app
AXIS is designed to enhance the workplace experience by seamlessly connecting organisations with their employees.
Planon completes European offer
New acquisition is the last building-block in its cost control and financial optimisation offering in the European markets.
JLL acquires proptech company
The property services group has announced the acquisition of California-based Hank, a virtual engineering optimisation platform powered by artificial intelligence.
CBRE extends occupier strategy services
The property services group has acquired a US-headquartered provider of occupancy planning and technology services.
Catella APAM extends Demand Logic deal
The specialist UK real estate asset manager has extended a partnership that provides building performance analytics at Arlington Business Park in Reading.
Sodexo calls in the robots
The cleaning team at Stoke Mandeville Hospital now includes Chloe, who will be working on the children’s ward.
Bellrock’s Concerto partners for IoT solutions
The group’s CAFM software business has teamed up with Disruptive Technologies, the award-winning developer of the world’s smallest IoT sensors.
Altuity wins grant for retrofit services
Altuity Solutions, the Bristol-based developer of facilities and asset management software, has won a £15,000 grant to help it expand into the growing but challenging retrofit sector.
Johnson Controls develops all-in-one solution
The building services specialist says its new system can track sustainability, health and wellness metrics while also reducing energy and water use, waste and carbon footprint.
JLL acquires building operations technology company
Acquisition of Building Engines will expand its reach and extend the open ecosystem of the property management platform for real estate investors and operators.
Planon named a leader for CMMS and FM
The recognition comes from technology market specialist IDC in two of its recent MarketScape assessment reports.
White paper: business strategy in an uncertain world
The past 18 months or so have been amongst the most challenging in living memory, especially for services businesses.
Ocado serves up catering robots
Food service robots are preparing fresh, personalised lunches for the 4,000 employees returning to the group’s HQ.
Autodesk invests in iOFFICE pair
Autodesk, one of the biggest names in built environment technology, says its strategic investment will give businesses unequaled ability to optimise their assets.
The workplace challenge: triggering new investment
Corporate real estate and facilities management teams are planning new technology investments across employee workplace experience, asset management and cloud-based security solutions.
WorkWave to acquire TEAM software
The provider of software-as-a-service solutions has extended its reach into the services sector with this latest acquisition.
MRI fills in a gap
The acquisitive real estate software group has announced the acquisition of customer relationship management solution provider Box+Dice.
Birmingham targets ‘smartest university campus in the world’
The University of Birmingham, in partnership with Siemens, has set its sights on the benefits of a series of new technologies.
Technology & FM: more information and training needed
A survey from property services specialist DMA Group has found that almost three-quarters of those working in the industry class themselves as tech-savvy. But there’s a ‘but…’.
Key merger in workplace software sector
iOFFICE, an industry leader in workplace experience and asset management solutions, and SpaceIQ, a leading integrated workplace management system provider, have merged.
MRI acquires FSI
The highly acquisitive MRI Software has added another provider to its portfolio with the acquisition of UK-headquartered FSI.
Altuity ranked in proptech top 50
Altuity Solutions Ltd, the award-winning developer of facilities management software, has been included in Business Cloud’s inaugural #PropTech50 innovation ranking.
Freespace supporting workplace occupancy research
The workplace technology company is assisting Cardiff University with a study of occupancy patterns at the Open Space Network building in Warminster.
Vote of confidence in FM technology
Technology investment group Fortive is to buy procurement and service delivery platform ServiceChannel in a $1.2bn deal.
Corporate occupiers grapple with Covid response
Global office occupancy rates decreased in June compared to May as organisations introduced strategies to tackle the resurgence in coronavirus cases.
Budget shortfalls put sustainability at risk
Budget constraints and buy-in from senior leadership are the two biggest barriers to adoption of smart technologies.
Big jump in spending on workplace software coming
The overall market for space and workplace management software will grow from $0.9bn in 2021 to surpass $1.7bn in 2026.
Investment group acquires iOFFICE
Private equity firm Thoma Bravo will back the workplace and asset management SaaS software leader in accelerating innovation and expansion.
Planon launches online marketplace
The global provider of real estate and facilities management software has launched a new resource for organisations looking for PropTech innovations.
Gartner names Cloudfm as a global leader
The technology research and advisory company has singled out Cloudfm as a leader in IoT-enabled predictive maintenance.
Altuity secures R&D funding
A business growth grant from the West of England Combined Authority will fund 80% of the hardware costs for an R&D project.
FM missing out on the promise of new technology
A recent survey of FMs has revealed some alarming contradictions in the industry’s approach to technology.
Hyperautomation: a strategy to drive business growth
This could be the competitive differentiator that FM service providers need to win, and retain, new clients.
Open for entry: i-FM Technology in FM Award
If you are doing great things with technology in FM, we want to hear from you.
Demand Logic backs up London development
The software company has been appointed to support net zero targets on a major central London site.
Bouygues joins drive for innovation and digital transformation
Bouygues Construction has joined forces with The Cambridge Service Alliance, with a focus on research around digital twins.
Q3 calls in Clenetix
Q3 Services Group has appointed the cleaning software specialist to provide check in/check out time and attendance monitoring for a national logistics company client.
Spica awarded grant for workplace app
Birmingham-based Spica Technologies has been awarded over £200,000 in funding to develop a plug and play workplace experience app.
Sport Ireland Campus goes digital
Workplace management solutions provider Over-C is partnering with the Sport Ireland Campus to digitally transform facilities management.
Office occupancy data shows slow return
Data captured by workplace technology specialist Freespace shows low, but rising, occupancy levels.
SoftBank Robotics signs deal in Israel
SoftBank Robotics EMEA has signed a strategic partnership with I.E. Mittwoch & Sons, a leading provider of robotic solutions in Israel.
Technology survey launches
Where is FM on the tech curve these days: leading, keeping up, lagging? We want to hear from you to build a picture of frontline opinion.
Employees want reassurance
More than half of UK employees thinking about returning to the workplace would feel more comfortable if their employer used data to improve the healthiness of the building.
Samsic rolls out digital security management
The facilities services provider is launching an integrated security operations and workforce management platform after client trials.
Access Group buys Ezitracker
Ezitracker, the provider of workforce management solutions well known in the FM sector, has been acquired.
Totalmobile buys analytics firm
The UK-based field service management software company has announced the acquisition of Cognito iQ.
Data: what good is it really?
Data and its impact on the FM industry has been a hot topic for years. Yet many organisations still have questions. Around service delivery, around customer experience: does all that data really make a difference?
MRI adds safety and security capability
In its latest acquisition the real estate software company has extended its offer into workplace safety and security needs.
Planon adds on AddOnn
Planon has formed a new partnership with SaaS solutions provider AddOnn to support delivery of cleaning and related services.
Wagestream scoops 2021 Technology Award
The employee financial support system has come top in the competition for the annual i-FM Technology in FM Award.
Is AR FM's future?
Augmented reality is becoming a crucial component of facilities management, according to a new report.
MRI takes Manhattan
MRI Software has entered into an agreement to acquire the Trimble group’s real estate and workplace solutions division.
Businesses sceptical about the value of technology
Outdated attitudes amongst senior business leaders are at risk of jeopardising future business survival.
GoSpace AI teams up with JLL
The plan is to deliver a revolutionary occupancy management solution for the post-pandemic hybrid workplace.
Planon buys for growth
The global CRE and FM software group has taken a majority stake in a complementary Dutch business.
Technology spending priorities for 2021
Businesses are looking at budget increases focused on protecting the environment and worker health and safety.
Sodexo scoops IFMA innovation award
Last week’s World Workplace virtual conference saw Sodexo recognised for the development and implementation of its Covid-19 management app.
Technology Award shortlist confirmed
The quality of entries for the i-FM Technology in FM Award remains high. No negative Covid-19 impact here.
White paper explores the power of data in cleaning
The new report examines how service providers can use data to demonstrate professionalism and make improvements in areas that are growing in strategic importance.
Tracking office use as lockdowns come and go
Office occupancy during the second lockdown remained six times higher than during the first, building sensor data shows.
Infogrid raises $15.5m to accelerate growth
The company, founded in 2018, is set on "making the unfulfilled promise of scalable IoT a reality". And it is targeting FM in particular.
Covid-19 shaping technology investment
The smart building sector looks set to benefit from a surge of spending in 2021.
The key to tech in FM
A new report from the IWFM and Microsoft argues that partnering is the route to overcoming 'the technology barrier' and realising its potential to impact workplace performance.
Covid-19: a boost for technology in the workplace
The pandemic could be the death knell for 'dumb buildings' as it catalyses and accelerates the long-term shift to smart technologies.
Totalmobile plans growth following investment
The field service management software provider has secured major backing to accelerate its investment in R&D, organic growth and acquisitions.
BigChange puts RFM on the road
The hard services company RFM Group is rolling out a new cloud-based mobile workforce management system.
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ISS scoops customer connection award
The ServicePoint solution has come top in the ‘Use of technology to connect with customers’ category at the annual O2 Blue Door Awards.
i-FM welcomes new sponsor
SoftBank Robotics designs and manufactures interactive robots. One addresses a key need for FM currently, delivery of efficient and effective cleaning services.
Compass names Totalmobile for safety initiative
The field service management software specialist has been selected to develop a mobile app to power Compass Group's digitised Safety Walks programme.
Practical guide for cobotics in FM published
The International Facility Management Association and industry specialist SoftBank Robotics have come together to produce the guide, along with a range of expert contributors.
Innovise acquires cleaning software specialist
Templa is the software company behind TemplaCMS and the leading financial contract management system for cleaning contractors in the UK and Australia.
New software aims to transform cleaning efficiency
Clenetix has launched a software-as-a-service solution that it says ensures cleaning operations meet needs and enhance service efficiency.
Technology in FM Award: October closing date
If you are doing good things with technology in FM, we want to hear from you. And you only have another six weeks before entries close.
Call for faster take-up of smart access control
New white paper highlights the benefits of integrated access control systems to help organisations transform security and operations, but stresses that existing barriers are preventing adoption.
Sodexo goes digital with new partnership
The services provider is teaming up with food technology expert Dynamify to support the implementation of digital retail and hospitality across its sites in the UK.
Competition looks stiff for technology award
Early interest in the i-FM Technology in FM Award suggests that some good things may come out of 2020 after all.
IT lead joins Executive Leadership Team at Mitie
Cijo Joseph, chief technology and information officer, has been invaluable in the delivery of Mitie's IT strategy, the company says.
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Co-op banks on Expansive
A newcomer to the UK CAFM market has secured a three-year deal with the Co-operative Bank.
MRI Software acquires housing specialist
MRI Software has confirmed the acquisition of Housing Partners, a specialist technology provider for the social housing sector in the UK and Ireland.
Churchill makes technology award shortlist
The soft service provider reports that its Mo:dus Make Ready system has been shortlisted for Best Public Sector Project at the National Technology Awards 2020.
Housing group moves to mobile technology
The Middlesbrough-headquartered Thirteen Group says it is transforming its FM services with a new workforce management system.
MyTAG to support skills certification
The technology group's patented Proof of Identity solution has been selected by NOCN Job Cards for new smart ID cards for the Construction Plant Competence Scheme.
Digital transformation for Eric Wright FM
Eric Wright Facilities Management has launched a digital transformation programme across all areas of its business.
Here East partnership targets energy reductions
The East London business innovation campus has teamed up with a software specialist to focus on reducing energy consumption.
Altuity teams up with BenefitFM
Altuity, the maintenance, facilities and asset management software company, has launched a new partnership with consultancy BenefitFM.
Mitie scoops IT awards
At last week's virtual ceremony for the Real IT Awards Mitie came away top in two categories.
Technology in FM Award: open for entries now
If you are doing good things with technology in FM, we want to hear from you.
Excitech's CAFM business moves to Service Works
The change comes as a restructuring of resources between members of the same group.
Covid-19: Altuity adds cleaning management capability
The pandemic has highlighted the critical role of cleaning activities as never before. Effective management is equally important.
Covid-19: new framework for return-to-work technology
A procurement framework to help public sector organisations access technology that supports social distancing in the workplace has been launched.
Spica to deliver workplace app for Zurich
Spica Technologies is developing a user-centric workplace experience solution for use at insurance group Zurich's new global headquarters in Switzerland.
BESA teams up with TEMA
New partnership brings together the Technology Enabled Maintenance Association and the Building Engineering Services Association to help accelerate the adoption of emerging technologies by the building maintenance sector.
Totalmobile in pair of acquisitions
The UK-based field service management software company has struck deals that see its total revenue grow by 25%.
Bartlett Mitchell turns to contact-free app
The caterer has announced the launch of new technology enabling customers to order food straight to their desks, minimising the risk of transmitting coronavirus.
Churchill updates compliance software
The Churchill Group has launched an advanced version of its award-winning Cati software featuring Covid-19 functionality.
CBRE tests occupier sentiment
Occupiers across EMEA are planning to increase investment in technology, driven in large part by a post-lockdown focus on the employee experience.
Cloudfm restructures: more technology, fewer people
The company says a major restructure of the business is part of its preparation to lead the move to a more advanced FM industry as the UK comes out of lockdown.
Is it safe to work here?
Technology firm MyTAG has developed a new system to help companies ensure the safety and cleanliness of office spaces as employees return.
Compass buys food and health technology start-up
Compass Group UK and Ireland has acquired Feedr in a move to accelerate its digital transformation.
Many FMs fear they are years behind innovative competitors
Recent market research found 90% of FMs surveyed citing innovation as a top business priority, with 70% of those on the supply-side saying they are facing increasing pressure from clients on this.
Samsic calls for greater user engagement
The cleaning services provider is rolling out a programme enabling users to participate in real-time environment hygiene control in the post-Covid workplace.
Vacherin moves to mobile ordering app
The mobile ordering platform aims to bring operations in line with 'the digital age' and the needs of the post-coronavirus workplace.
FMs looking for more to drive innovation
The majority of FM leaders across the EMEA region believe that technology suppliers should offer performance-based contracts in order to improve the success rate of innovation projects.
Churchill launches Covid symptom tracker
The soft services group has added a new app to its digital platform, designed to monitor signs and curb the spread of the coronavirus.
Innovise in new partnership with Wagestream
The tech companies are teaming up to provide a new solution for how facilities staff work and get paid.
Free maintenance software for schools
Built environment technology specialist Altuity is offering schools and trusts free, no obligation use of the maintenance features within its AltoSites software product.
Mitie partners with Accruent on monitoring solution
The built environment technology specialist has been appointed to provide remote asset monitoring for Mitie's facilities management clients.
MRI Software buys social housing specialist
The real estate software solutions company is set to acquire Castleton Technology Plc, a provider of specialist software and services to the social housing sector.
SMEs: free work management software offered
If you are at the small end of the scale and need help with work management and scheduling this may be the solution for you.
Altuity in multi-site win
Tops Day Nurseries, a company managing a group of 30 nurseries educating over 3,000 children across the south of England, has adopted the AltoSites software solution.
FSI providing support at field hospitals
The IWMS technology specialist is working with FM services providers involved at the temporary sites being developed for the fight against covid-19.
WeWork sells FM platform
Recent months have seen a substantial makeover at the flex space provider, with numerous personnel changes and the disposal of multiple assets.
Technology award winner revealed
Four entries made it through to the final round of judging in this year's i-FM Technology in FM Award competition. The winner was confirmed yesterday at the Workplace Futures conference.
Barclays abandons tracking software
The financial services group is scrapping a system that tracked employees in the office, measuring the effectiveness of their desk-time.
Amey working to digitise Sheffield
By spring, Amey will have created a digitised public highway network for Sheffield, with thousands of individual sensors communicating wirelessly via smart sensors deployed to the city's assets.
Innovise joins forces with US-based TEAM Software
Innovise, the UK-based technology leader specialising in software for guarding, cleaning and facilities management businesses, has been acquired by TEAM Software.
FMs missing out on digital benefits
New research from Mitie has shown that almost half of facilities managers are missing out on the potential of digital transformation by not adopting new technology.
Eric Wright commits to 'analytics as a service'
Eric Wright FM has selected specialist advisors Datore to provide unified data analytics in support of a new operating model, one that aims to become an industry exemplar for customer service and delivery.
Sodexo consolidates smart building expertise
Sodexo has confirmed the launch of Wx, a consultancy specialising in workplace experience design, calling the move clear evidence of its commitment to services for the work environment.
Companies still finding their way on proptech
Real estate businesses are continuing to make slow and steady progress in upping their digital game, but enterprise-wide digital strategies remain far from commonplace.
Shortlist revealed for Technology Award
Shortlisting gets tougher every year, the judges say, as the quality of entries for the i-FM Technology in FM Award increases steadily year on year.
IWFM partners with Microsoft on smart workplaces
The Institute of Workplace and Facilities Management has kicked off a research and development collaboration with the technology giant.
Churchill lands first international contract
The services group has secured its first multi-national contract and also its first win in the hospitality sector, an area the company has been looking at for future development.
Technology award: still time to join the competition
There's clearly a lot going on around new ideas in FM: entries for the 2020 i-FM Technology in FM Award are looking very good. The closing date is in October, but now is the time to get involved.
Urgent decision for Harvest Energy
The petroleum products distributor and retailer has selected the Urgent facilities and asset management platform to support maintenance operations across almost 90 company-owned service stations.
JLL becomes major Archibus player
The argument that technology is the future of both property and facilities management just got stronger, as the real estate advisory firm becomes the largest licensed Archibus provider in Australia.
Cloudfm partners with Essex on AI
Cloudfm and the University of Essex have formed a technology-driven partnership to bring state-of-the-art artificial intelligence and internet of things capabilities to some of the company's key clients.
Sodexo takes stake in fintech company
In another sign that technology is shaping the future of the support services industry, the catering and services group is close to finalising a minority stake investment in the Indian tech company Zeta.
ENGIE scoops digital innovation award
ENGIE has been named as overall winner in the Digital Innovation category of the Business in the Community Responsible Business Awards 2019.
Technology in FM Award: open for entry
If you are doing good things with technology in FM, it's time to start thinking about your award submission. The closing date is in October, but planning ahead might well put you ahead of the competition.
Arcus plans "industry-first" monitoring platform
The facilities management company has partnered with Bsquare, a provider of next-gen devices and systems, to create a new platform designed to revolutionise the way FM organisations operate.
Is FM ready for Big Data?
The subject of technology, where it's headed and what it offers, features in virtually every conversation about facilities management these days. Quite right, too; but are FMs really comfortable with and ready for the arrival of big data?
NHS launches space booking platform
Following a successful pilot, NHS Property Services has launched NHS Open Space, a booking platform designed to give users ready access to available spaces and increase utilisation efficiency for the health service.
Security systems being left out of BIM
The security industry is being too slow to adopt and adapt to building information modelling. But architects and contractors are also being too slow to engage with security businesses.
Sodexo names top FM trends to watch
The group's US business has singled out four themes that each cover a number of trends expected to shape facilities management in 2019.
Altuity moves to accelerate growth
The award-winning Bristol-based maintenance and facilities management software company has been accepted on to the southwest region's NatWest Entrepreneur Accelerator programme.
Sodexo deploys robots at US universities
Students at Northern Arizona University now have the convenience of receiving food delivered by robot, thanks to the catering service provider and its partner Starship Technologies.
Europe set for growth in connected HVAC market
Europe is seeing rapid growth in the market for smart connected HVAC systems that enable performance to be monitored and analysed.
UK poised for proptech lead
The UK is well placed to capture the lead as a global hub for real estate technology and innovation, according to new research.
Managing agent Mapp partners for proptech solution
M J Mapp has signed up technology specialist Locale to provide a bespoke solution to support site management needs and provide a new communication channel for their UK portfolio.
Urgent technology solution for AECOM
Urgent Technology has been awarded a multi-year contract to supply its facilities management software and services in the Netherlands for the global infrastructure firm.
ISS partners with specialist on IoT applications
ISS and T-Systems, a subsidiary of Deutsche Telekom, have signed a three-year strategic partnership focusing on internet of things solutions.
Proptech: set to rewrite the property book?
Proptech is moving from beta to mainstream. That was the message from a host of speakers at the inaugural PropTech conference Wednesday. Cathy Hayward reports.
Churchill pursues digital transformation strategy
The independently-owned service provider is partnering with a software specialist to launch a new system designed to simplify service delivery and facilitate enhanced ways of working with clients.
Churchill and Altuity scoop Technology Awards
The two winners have emerged from a highly competitive run for this year's i-FM Technology in FM Awards.
AI is coming faster than you think
If you regard discussions around change in the workplace, especially when it comes to 'the rise of the machines', as largely over-excited hype, it may be time to think again.
Big change in workforce management tech sector
BigChange, the mobile workforce technology company, has acquired two UK-based businesses, gaining new software and consulting capabilities as well as over 100 new customers.
ENGIE in Smart move
The acquisition of Smart Buildings Ltd will provide a step-change in ENGIE's smart buildings capabilities and significantly enhance the solutions it is able to offer to customers.
Technology in FM Awards 2019 finalists revealed
Six entrants will compete in the final of i-FM's annual awards programme, vying for recognition as the best in development and application of new technologies in the facilities sector.
Cloudfm app targets £2m in savings
The services management specialist says its newly launched Freedom Client App will save its existing client base millions in the first year alone.
Security services moving towards cloud adoption
The results of a pan-European survey point to an increased appetite to shift physical security systems to the cloud to access big data insights and meet business objectives more readily.
Technology in FM Award: deadline looms
This long-running awards scheme recognises companies and organisations in the facilities sector that are utilising new technologies to achieve great things in business processes and performance. Entry is still open, but it closes next week.
JLL buys in more technology expertise
The property services group is to acquire ValuD Consulting, a leading provider of IBM software integration and consulting services in the United States and India.
City post rooms get a technology boost
MyTAG, the property management innovation partner, has announced that its new Postroom application has been installed in five major London buildings managed by BNP Paribas Real Estate.
IBM unveils 'pre-trained' AI system for facilities managers
Watson, IBM's business focusing on artificial intelligence systems and services, has launched a set of 'ready to get started' solutions for a range of industry sectors including building management.
Sodexo unveils global partnership with Microsoft
The services group will benefit through access to cloud, internet of things and machine learning capabilities for new and enhanced digital services to clients, consumers and employees.
Technology in FM Award: deadline coming
Entries for the next i-FM-backed Technology in Facilities Management Award are due in before 19 October. Four weeks to make your case for industry recognition of your good work.
Smart building technologies on the rise
Market research has uncovered a surge in projects incorporating building energy management systems technology, closing the gap with long-running energy efficiency technology favourite LED lighting.
BIM: challenges and opportunities for FM
BIFM has published a new Leaders' Forum report focused on the challenges and practical solutions for embedding building information modelling processes across the sector.
Sodexo names Wignall for digital workplace solutions
The services group has appointed Trevor Wignall as digital and innovation director within its corporate services business.
Some good news, some bad: a look at technology & jobs
The latest report on this comes from business advisors PwC. Their research indicates that artificial intelligence and related technologies could create as many jobs as they displace in the UK over the next 20 years.
ENGIE takes majority stake in IoT company
The ENGIE group has acquired 60% of Flashnet, a Romanian internet of things specialist.
Technology in FM Award gets a relaunch
Now heading into its 15th year, the i-FM-backed award is refocusing as technology becomes an increasingly big topic of discussion in FM. We're introducing new procedures and new opportunities, too.
Technology: real-world applications
Changes, opportunities, impacts, implications: technology is a big subject these days in facilities management. But how much of the talk is real, in the sense of being about things that are relevant and workable for FM policy and practice?
BIFM offers guidance on the internet of things
BIFM's latest guidance note explores the impact of technology in transforming the FM function, focusing on IoT and its contribution to improving overall business performance.
Innovise set to bring face recognition to the FM sector
Innovise Software has teamed up with specialist firm FaceID Biometrics to add cutting-edge face recognition technology to the company's established FM support programmes portfolio.
Sodexo confirms Maximo to "create connected workplace experiences"
The services group has announced that it intends to harness the enhanced capabilities of IBM's Maximo technology to handle and transform its worldwide asset management function.
Technology in FM awards open for entries
Time to start planning: we are welcoming entries for the annual Technology in FM Awards. Final submissions are due in October and the winner will be announced next February at the Workplace Futures conference.
Can facilities managers take advantage of big data?
From supplier performance and energy consumption to heating patterns and building utilisation, a vast amount of data is at FMs' fingertips. Yet only a small amount of this information is ever used to provide businesses with valuable insight.
Tesco to roll out iSite software
The supermarket group has selected the proptech software developed by Styles&Wood to underpin its new global property operating model, following an overhaul of its strategic systems.
Innovise acquires Ministry of Ideas
Innovise Limited, the facilities services software specialist, has acquired the Ministry of Ideas businesses in the UK, North America and Poland to form a new division focused on risk and loss prevention software solutions.
If IoT is the next big thing, IoT security is right behind it
Spending on Internet of Things technology is growing, in FM and beyond; and spending on security systems and services around IoT technology is following the same track.
Singapore backs IoT developments for FM
International Enterprise Singapore, a government agency, has brought together two specialist companies with the goal of targeting new markets for an Internet of Things facilities management solution.
The robots are already here
As early as last year NHS Fife's Victoria Hospital became the first site in Scotland to deploy a robotic floor cleaning machine.
Augmented reality: the key to understanding the workplace?
Space utilisation specialist Vantage Space is prototyping an augmented reality analysis platform for workplace utilisation and occupancy studies.
Singapore rolls out smart bins
JTC, the Singapore government's development agency, has installed more than 40 solar-powered smart waste bins around its key commercial sites.
Churchill launches compliance platform
Churchill Services Group has unveiled CATI, its new compliance software platform, as an initial move towards its vision to 'digitise FM'.
Joint winners crowned in the i-FM Technology in FM Awards
In a clear demonstration of the quality of the entries, the judges for this year's awards were unable to pick one winner.
Smart move: CBRE teams up with AI innovator
CBRE Data Centre Solutions, the group's integrated data centre operations provider, and Litbit Inc, a leading artificial intelligence company, have announced a new strategic relationship.
New CEO at Urgent Technology
Paul Djuric has been named Chief Executive Officer at the global facilities maintenance and asset management software provider.
CBRE integrates workplace services in new offer
The real estate advisory group has unveiled CBRE 360, a global capability focused on delivering enhanced employee experiences in the workplace.
Technology: Savills extends partnership with MRI Software
The real estate services provider has extended its existing relationship to include the management of private rented sector properties in the UK.
Technology: PwC launches drones team
Arguing that drones offer a string of strategic and operational benefits to many organisations, the business advisors are offering to help clients take advantage of the technology and extract value from the collected data.
More consolidation in the property software sector
MRI Software, a global leader in real estate software solutions, has announced the acquisition of MDA Property Systems, a property management and accounting software company based in Cape Town.
Smart appointment at JLL
The property and FM business has appointed Akshay Thakur to lead its Smart Building Program in the EMEA region.
i-FM's Technology in FM Awards 2018 finalists revealed
Five entrants will compete in the final of i-FM's annual awards programme, which recognises the very best new technologies in the facilities sector.
MRI extends reach with Qube buy
Real estate solutions provider MRI Software has acquired Qube Global Software, the UK-based supplier of property and facilities management systems.
Building 'Fitbit' saves BT thousands
The telecommunications group has significantly improved energy efficiency and building performance following a digital retrofit programme at a key building in Leeds.
ENGIE first FM company to secure BSI Kitemark
ENGIE has become the first dedicated facilities management company, and one of the first organisations globally, to achieve the new BSI Kitemark for BIM.
Skanska: test bed for new FM technology
The construction and services group has been trialling 'smart data' technology combining sensors, a mobile app and a web dashboard at its UK head office.
The robots are coming: should we worry?
There has been a lot of discussion in recent months about the increasing deployment of technology in the world of work. Automation seems an unstoppable trend, from data collection and analysis right up to, in the case of the FM sector, service delivery.
Council to enjoy Concerto
Bellrock's software services business, Concerto, has won a new contract at Blackburn with Darwen Council.
Most FMs believe BIM is good for facilities management
More than 80% of FM professionals believe that building information modelling has the potential to deliver significant benefits.
The future for CRE: proptech
It's not just facilities management, of course; the future of the world is being reshaped by technology, and that includes the property world.
Addnode buys SWG
Service Works Group, the international provider of facilities, property and workplace management software, has been acquired by Addnode Group, a leading European supplier of software and services for design, construction and product data information.
GSH to lead on data-centric approach
The technical services specialist says it is to centre its new British business around a strong technology platform.
FM gets serious about workplace technology
There's a change underway in how FM providers see their role in delivering workplace services. Three new partnerships with technology firms, reported here in recent weeks, are evidence of that.
Servest takes stake in ICT company
It's starting to look like a trend. Another top FM services provider is teaming up with a specialist technology company with an eye on the changing workplace.
Bouygues E&S teams up for the connected workplace
Bouygues Energies & Services has announced a new partnership that brings together global expertise in facilities management with context-aware computing and machine intelligence capabilities to deliver the workplace of the future.
2018 Technology Awards open for entries
Time to start planning: we are welcoming entries for the annual Technology in FM Awards. Final submissions are due in October and the winner will be announced next February at the Workplace Futures conference.
Mitie teams with Microsoft on new vision
Mitie is to partner with Microsoft to deliver the company's new vision for the 'connected workspace'.
What is technology's role in the workplace of the future?
This question is bound to take on significance in the coming years, and it was the theme of two recent FM conferences. Simon Iatrou reports.
UK business grapples with a high-tech future
Nearly half of firms believe the current wave of Artificial Intelligence will be transformational and widespread, fundamentally transforming the industry and markets they work in.
Condeco partners with workplace design specialist
The specialist provider of workspace utilisation technologies has teamed up with HOK, a global design, architecture, engineering and planning firm, offering workplace occupancy and change management consultancy services.
BIM: take-up grows but challenges remain
The annual NBS National BIM Survey, now in its seventh year, provides a snapshot of the understanding and use of building information modelling across the built environment sector. The latest results are the first since last year's BIM mandate.
Built environment technology group launched
IFMA has announced the launch of a new international organisation, the Built Environment Technology Association.
The winds of change
You can almost feel it, the warm, dry wind pushing new technology applications through virtually every aspect of FM operations. In fact, you can feel it in the washroom as hand-dryers reach a new level of high-tech.
CBRE buys software business
The property services group has acquired Mainstream Software Inc, a provider of work order management and reporting systems.
Technology is everything
OK, that might be overstating it a little; but new developments are reshaping capabilities, expectations and skills requirements right across the industry.
BIFM plans new technology working group
FM professionals with an interest in how technology and innovation will continue to influence the way facilities management is delivered are invited to contribute to the debate by joining a new working group being formed by BIFM.
BIFM offers new guidance on BIM for FMs
The British Institute of Facilities Management has published a new guide for facilities management professionals working with clients on BIM construction projects.
How technology is affecting FM on a global scale
New research from software company Service Works Group shows that technology is the driving force behind FM productivity and growth.
Few property and FM companies up to speed on technology
Only a tiny proportion of the UK's leading property and facilities management companies believe they are harnessing technology successfully according to research from Qube Global Software.
Healthcare estates: new roles for new technology
Given the sheer amount of floorspace that healthcare occupies, coupled with the financial and health & safety demands that are tied to it, the need for low-risk solutions for optimising management and service delivery is clear. So what can be done?
BIFM brings BIM into Professional Standards
BIFM has incorporated building information modelling into its Facilities Management Professional Standards to reflect the growing impact BIM has on the working practices of FM professionals.
Interserve takes top tech gong
The support services business has won the 2017 Technology in FM Award for the deployment of its Smart Building in a Bag software at the Royal National Lifeboat Institution's head office.
CBRE unveils new solution for data centre services
The property advisor has teamed up with 5NINES Global Holdings, a provider of colocation and wholesale data centre solutions, to offer clients a package of operational services, including FM and ICT.
Facilities Management 2017: programme details confirmed
A top line-up of industry specialists will debate and share knowledge with delegates at Facilities Management 2017 say the organisers of the event, which takes place at the NEC on 21-23 March.
Annual BIM survey launches
The 2017 National BIM Survey is open and inviting responses, nearly one year on from the government's mandate for collaborative 3DBIM on all centrally-funded projects.
IFMA tackles the IoT challenge
The International Facility Management Association is aiming to get ahead of the rapidly developing Internet of Things with the launch of a dedicated IoT taskforce and a collaborative portal for knowledge sharing.
Skanska awarded BSI BIM Kitemark
Skanska is one of the first facilities management companies to be awarded the highest level of building information modelling certification in the UK, the BSI BIM Kitemark.
Technology in FM Award finalists named
Now in its 11th year, the i-FM Technology in FM Award recognises the very best new technologies in the facilities sector, the ones that are driving improvements in business process and performance.
Top tech trends for FM in 2017
The FM industry is modernising and technology will drive the change, says software group SWG.
2017 Technology Award: 1 week to go
The deadline for receipt of entries for i-FM's annual Technology in FM Awards is 14 November. If you've got a great idea up and running, join the contenders now.
JLL: technology is FM's future
The property services group is predicting that increasing numbers of organisations will soon be turning to digital technologies to manage the facilities that support work and the workforce.
National Oceanography Centre switches FM to software solution
The UK's largest marine science and research institute is revising its approach to FM after appointing Solution House to deploy its Incident Desk software.
New Sales Director for Qube Global Software
The property and FM software provider has appointed Colin O'Reilly to head up its sales division.
European FM set for greater revenue
A new report by credit ratings business Moody's Investor Service has claimed that organic revenue in the EMEA facilities management sector will grow over the next two years due to the increasing popularity of outsourcing.
Bellrock inspired by Concerto
Bellrock has acquired Concerto Support Services, the FM, asset management and project management software business.
Drones taking off
Aerial technology is set to transform asset management especially in terms of inspection and information gathering, making it safer, quicker and easier says Amey.
Technology becoming a key feature of FM
It's almost too obvious to say; but sometimes the obvious changes are the ones that have the greatest impact almost before we realise what's happening.
Pest control goes high-tech
Rentokil Initial has unveiled a collaboration with Google and PA Consulting Group designed to pave the way for 'next generation' pest control services for customers.
Condeco celebrates Queen's Award for Enterprise
Workplace management company Condeco has been marking receipt of the prestigious accolade, the highest official award for UK businesses.
The robots are coming
Universal Protection Services, the largest security provider in the United States, has extended its service offer with the launch of a robot that provides real-time video and audio communication linked directly to a manned control centre.
FM technology: benefiting the bottom line
The greatest business benefit of FM software lies in helping to secure new contracts and adding value to existing deals, according to new research.
Scotland looks hard at BIM progress
A new report has placed Scotland and the United Kingdom third and fourth in development of building implementation modelling capabilities of a group of twelve countries studied.
2017 Technology Awards open for entries
i-FM's annual Technology in FM Awards are once again welcoming entries. Final submissions are due in November and the winner will be announced next February at the Workplace Futures conference.
Oltec launches 'home grown' app
The facilities management specialist is rolling out its own app technology to customers across the UK.
ISS joins with IBM to put the 'human touch' into buildings
The ISS Group has signed a commercial agreement with IBM to use the power of the Internet of Things to transform the management of over 25,000 buildings around the world.
BIM: are you getting what you need?
Technology is shaping the future of many industries, and FM is undoubtedly one of them. But when technology is developed 'elsewhere' and passed down the chain for adoption and implementation, the results can be less than satisfactory.
MoJ completes BIM best practice guidelines
The Ministry of Justice has launched a new suite of documents providing clear and concise instruction and guidance on how to define, procure and deliver Level 2 Building Information Modelling across their projects.
Condeco raises $30m to drive growth
The global software company is marking the start of London Technology Week with the news that it has secured significant new investment that will be used to accelerate its expansion.
Condeco buys myVRM to enhance technology services
Workplace technology specialist Condeco Software has announced the acquisition of myVRM, a New York-based software company with workflow automation expertise in video collaboration, content sharing, unified communications, virtual meetings and analytics.
Carillion pioneers Legionella monitoring project
Carillion has teamed up with SPICA Technologies to roll out a pilot Internet of Things project for remote Legionella monitoring across a series of building society branches in Central London.
Robot wars: ready to share an office with a machine?
Robots have been such fertile territory for fiction writers for so long that it is near on impossible to think about them without conjuring up irrelevant, and usually negative, associations. But it's probably time for a re-think.
ISS takes top award for CO2 app
ISS Technical Services has won recognition for its new bespoke app designed to measure CO2 equivalent for refrigerant gas in refrigeration and air conditioning units.
Mitie teams up with Red Bull
The facilities management group is now an official Team Supplier to Red Bull Racing, marking the start of a long-term relationship to provide advanced building telemetry at the team's Milton Keynes site.
CBRE scoops NFC technology award
CBRE has won the Best Near Field Communication Deployment Award at the prestigious RFID Journal Awards, held in Florida. Devon-based MyTAG.io was a key enabler of that success.
IoT: coming soon to a loo near you
Kimberly-Clark Professional, suppliers of a huge range of consumables, has built an Internet of Things app enabling FMs to monitor toilet facilities and the equipment within them.
Full Maximo package for HFL
HFL Building Solutions has appointed technology company SRO to supply and implement IBM's enterprise asset management system to support its outsourced facilities management and mobile engineering services.
Technology survey closes this week
This is your last chance to complete the UK FM Software Survey and enter a prize draw for shopping vouchers worth £500.
Integration: the key to reducing costs and increasing efficiency
Facilities management has a pivotal role to play in realising organisational objectives, whether it's profitability, asset efficiency or employee retention. Technology, applied in the right ways, can add real value to that.
How is technology transforming FM?
There is no doubt that it is: the development and application of technology has been repeatedly identified as one of the key challenges for facilities management in 2016 and beyond.
Technology in FM Award recipients revealed
Miworld was crowned the winner in i-FM's annual awards competition, while Logincident was awarded a highly commended prize, at this week's Workplace Futures conference.
SWG updates advice on FM software implementation
Service Works Group has published a new version of its 'Best Practice for Successful FM Software Implementation' white paper.
BSI targets BIM security issue
For all the positives that building information modelling technology may deliver, there's a potential weakness: all that highly detailed information pulled together in one place.
Proving teamwork works
St Helens & Knowsley NHS Trust scooped the BIFM 'major project of the year' award in 2013. It is still a model operation, demonstrating this most recently through a unique approach to asset management.
SWG offers advice on FM and BIM
Building information modelling is set to have an impact on design, construction and FM, not least as a result of next year's requirement on government-funded projects. But it is still true that take-up has been patchy at best.
Challenge for 2016: how FMs use technology
At a recent webinar, jointly hosted by FM software provider Service Works Group and the Facilities Show, a panel of leading lights from the FM profession explored what the future holds for the FM industry in 2016 and beyond.
FM innovation: putting technology to work
ISS has turned its Copenhagen headquarters into a testbed for the development of a system that uses strategically placed sensors to report on occupier activity in real-time enabling fast, targeted responses to service needs.
Technology Award: call for entries
The 2016 i-FM Technology in FM Award is open for entries. Submissions are due in in November, and the awards will be presented in February.
Companies not ready for BIM deadline
Less than a fifth of firms in the building services sector are fully ready to use building information modelling on projects, according to new survey findings.
FM's top 10 emerging tech trends for 2016
FM providers must stay on top of trends to remain competitive and relevant as the industry adapts to meet changing standards and growing demands.
Condeco reports record growth
Condeco, the leading workspace scheduling solutions provider, has seen turnover climb to record levels following international growth spanning EMEA, North America and Asia-Pacific markets.
Lighting upgrade cuts Canary Wharf costs
Canary Wharf Group has completed a major lighting upgrade across a number of its retail malls saving thousands of pounds and slashing its carbon footprint.
Surveyors not convinced about BIM
Member research at the Royal Institution of Chartered Surveyors has found that while the majority of firms have looked at building information modelling, only about half are actually using it.
Landmark to get 'world-first' management system
Sydney Opera House has named global professional services firm AECOM to lead a team that will deliver a groundbreaking interface between traditional building management control systems, building information databases and building information modelling.
Get ready for smart lighting
If you are wondering where the 'internet of things' is going to get its real start, it looks like it could be lighting.
FM software: clear vision required
Software can play a crucial role in helping FMs meet the challenges of improving the performance of staff, contractors, and assets, and reducing spend. But clarity is essential to success.
Keeping track of your assets
Facilities services are labour-intensive almost by definition. Managing people, their time, whereabouts and of course remuneration are all critical functions.
BIM: private sector challenge remains
Central government continues to be the driving force behind the adoption of building information modelling and much of the built environment industry is expecting BIM to become compulsory on public sector projects.
Getting serious about innovation
Real sit-up-and-take-notice innovation in the built environment sector seems a pretty rare thing. Why is that?
Whitbread appoints Trade Interchange
Supplier information management expert Trade Interchange has won a contract with Whitbread to provide software for the company to manage its suppliers.
Technology in FM Awards: winners revealed
Three companies have taken top honours in the 2015 Technology in FM Awards, presented this week as a highlight of this year's Workplace Futures conference.
SWG offers guide to software maze
There is undeniably a huge amount of confusion around facilities management software terminology, from CAFM and CMMS to IWMS and MMS.
Canary Wharf turns itself into a futures testbed
The Canary Wharf Group has named 12 start-up businesses that will be fostered on-site and then pilot their ideas for improving buildings and transportation.
Winter weather: it's not too late to prepare
As winter reminds us there's still a long way to go, it's worth looking again at your basic planning for tough weather conditions and contingency planning for the inevitable 'unforeseen events'.
National BIM survey now online
NBS has launched the fifth National BIM Survey, the last survey before Level 2 BIM becomes mandatory on all publicly funded projects in 2016.
Service Works software for South Essex College
Service Works Group has won a contract to provide its QFM software solution to South Essex College of Further and Higher Education.
FM software: leaping ahead or lagging behind?
Since facilities management software was introduced in the UK in the late 1980s, the industry has come a long way, with programs securing an important place in many FM departments. But could more be done with these tools?
Secrets of success in reception services
Proxyclick, the specialist in web-based visitor management solutions, has questioned top organisations and distilled out a list of key recommendations for providing world-class reception services.
Balancing service delivery strategies
Service delivery is service delivery, right? Once you have done what your client asked for, you can pack up and leave knowing you've done the job, right?
Security as the heart of facilities operations
That might be a bit of an exaggeration, but the rapid pace of development in security technology is undeniably opening up doors for greater integration and new applications.
Technology Awards shortlist revealed
A wide field of entrants has been pared down to nine leading contenders for the 2015 Technology in Facilities Management Awards.
Accruent buys VFA
Real estate and facilities management systems developer Accruent has acquired VFA, the provider of end-to-end solutions for facilities capital planning and asset management.
Technology Awards: one month to go
The 2015 i-FM Technology in FM Awards are open for entries, but submissions are due in by 14 November. Act now to be in with a chance.
Making more of what you've got
The pressure has been on for years now to make the most of available resources, whether that's at the macro level with entire property portfolios or with a more micro focus on the meeting room down the hall.
Technology Award open for entries
The 2015 i-FM Technology in FM Award is now open for entries. Submissions are due in the autumn, with awards to be presented in three categories in February.
Wearable technology will revolutionise CRE
??Reacting to Apple's latest product launch, global real estate firm JLL has declared that wearable smart technology is 'the next big thing' for the corporate real estate sector.
FM software: confusion reigns
The numerous acronyms used to describe facilities management software are causing confusion among FM professionals, according to a survey from FM software expert Service Works Group.
CBx offers BIM white paper
CBx, the not for profit venture that works for greater coordination between energy management and building management, has published a white paper looking at the relationship between FM and BIM.
Technology Award open for entries
The 2015 i-FM Technology in FM Award is now open for entries. Submissions are due in the autumn, with awards to be presented in three categories in February.
Pick your favourite acronym
CAFM, CMMS, EAMS, FMIS, IWMS, MMS? Which is the most popular term used to describe facilities management software?
Altius doubles space to prepare for growth
Supply chain compliance specialist Altius has more than doubled the size of its operation by expanding into new premises at Derby's Wyvern Business Park.
BIM bandwagon rolls on
The rate of take-up of building information modelling is high and accelerating, according to the fourth annual NBS National BIM Survey.
MBO at Micad
An investor-backed buy-out at the CAFM software specialist sees founder Andrew Terry leaving the business.
Features - Search found 93 features
Workplace: the role of BIM and digital twins
Gary Watkins explains how businesses can leverage technology to make informed decisions about the workplace.
The rise of the cobots
We have been pioneering autonomous cleaning for over a decade, and the last 18 months have proven to be a pivotable point in this journey for our industry.
FMTech: PropTech’s big little sister
Until recently, in the FM community, only the PropTech startup ecosystem was getting clear attention. That is changing rapidly now.
Making the case for better CMMS software
A recent report suggests that by using connected workforce platforms companies can improve workplace productivity by as much as 25%.
How can offices thrive in the next chapter of work?
After more than a year of uncertainty and lockdowns across the UK, there is renewed confidence in returning to a more normal life as we approach the final stages of the government’s roadmap to lift restrictions.
IoT: help in reaching your sustainability goals
Calls for significant and meaningful action to combat climate change have certainly intensified over the past decade.
Digital twins: the new tool for facilities managers
Covid-19 has spurred a wave of innovation across the business world and certainly within FM itself.
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Time to reduce your office car park?
The pandemic has brought with it some real opportunities for future-focused facilities professionals.
Managing fire safety compliance in turbulent times
Building owners who fail to comply with proposed new fire safety measures could be faced with unlimited fines.
Technology is key to success in flexspace
The recent easing of lockdown and reopening of pubs, shops and outdoor spaces has re-energised discussions surrounding the return to offices.
Covid-19: driving technology change
Rodrigue Zbinden considers the recent increase in cloud adoption and how hosted security solutions can help to manage teams, facilities and operations.
Smart monitoring and sustainability
One of the fastest growing sectors for global investment in the past few years has been technology designed to make buildings smarter and more sustainable.
Technology: supporting the return to the office
In the wake of Covid-19, organisations around the world are rethinking space utilisation, employee engagement and wellbeing, sustainability and the overall real estate portfolio.
The importance of change management
Success with new technology requires buy-in from the very people who will be working with it.
Getting flexible with workplace management technology
The only constant in life is change. Managing an office building in the 18th century would look a lot different to a 21st century workplace.
Using technology to create better user experiences
2021 will, we hope, see offices reopening and employees returning with new views on how they want to work. Technology has a crucial role to play.
Enhancing employer brand with cobotics
High staff attrition has been a painful fact of life for FM and cleaning businesses for many years. Technology can help.
Lockdowns and tiers: what do they mean for FM?
Coming out of the second national lockdown in England and into a new tiered system has brought fresh challenges for the FM industry.
A smarter cleaning vision
It is hard to predict the long-term impact that Covid-19 will have on working practices in Europe and the knock-on implications for commercial real estate and workspaces.
Smart makeover
Smart building technology essentially consists of a system of connected devices which can measure data from your building and transform it into usable insights and automation. The experts at Smarter Technologies outline some opportunities.
Controlling costs and improving productivity: 5 steps
Much has been said in recent years about technology in relation to how it is transforming FM, and recent developments have certainly accelerated both demand and adoption.
Resilient decision-making in times of change
In any organisation, times of contraction can lead to difficult decisions. The same goes for periods of growth. Accurate, reliable data is critical in every case.
FM innovation: removing the capex barrier
There is an urgent need for innovation in FM, and in particular the cleaning industry, to improve performance in the midst of the Covid-19 pandemic.
Smart buildings for the 'new normal'
Facilities managers are under pressure to re-open offices safely, but the stakes could not be higher. So how can technology help?
Managing a safer post-pandemic environment
Rodrigue Zbinden looks at how hosted security solutions such as access control systems can support facilities teams in dealing with the challenges of the 'new normal'.
FM post-crisis: a global perspective
What began as a crisis of health is now having widespread global economic and social impact. The way we work and live has changed.
Retrofitting workspace to meet new demands
The Covid-19 pandemic is causing us to rethink what is important for the workplace and how offices are designed, built and managed.
Why smart businesses minimise risk with smart detectors
Market research firm Gartner has predicted that in the internet of things marketplace building automation will be the segment with the largest growth rate in 2020, at 42%.
Digital twins: two is better than one
With access to limitless data in every aspect of our lives, it’s about time that we really utilise that data to improve the world around us. Rob Charlton argues the case for digital twins.
Technology in FM: news from the frontline
i-FM's annual award scheme regularly draws entries from a wide range of organisations, all focused on a single broad goal: meeting the challenge of doing things in better ways through the application of new technologies.
Access control: unlocking the business benefits
Rodrigue Zbinden considers the evolving role of access control systems and their benefits beyond the traditional use as a security technology.
Workplace planning: new tech opens new doors
As workplace needs and expectations change, 3D mobile mapping is becoming a key tool in building management, from construction to streamlining the process of maintenance and upgrades.
Combining the power of people and data
UK-based government solutions provider KBR is no stranger to the facilities management market. A major partner to 20% of the British armed forces, KBR also takes on contracts where they provide a client-side and strategic role.
Ordering in: giving customers what they want
How can facilities managers help workers create better lunchtime habits? Nick Hucker has some observations about current trends.
The FM as data scientist
Is that a possibility, perhaps even a necessity? Paul Djuric looks at how ready the FM industry is for the arrival of big data.
Tech that protects our wellbeing
When technology works, it can help us be well and more productive, Graeme Hughes, MD of Innovise, tells Fiona Perrin; but watch out for those applications that can lead to more, rather than less, stress.
Transparency: the key to better buildings
In Poland, a major contractor has been working with a local building technology specialist to implement new solutions to the age-old problem of transparency of information. Even operating costs can be accurately predicted now.
Making facilities management easier
The continuous evolution of FM methods and techniques has given rise to more efficient and cost-effective solutions in recent years. Shailendra Jain outlines developments in one key area of practice, FM apps.
Smart start for smart buildings
The benefits of smart buildings are well recognised but organisations in the public and private sectors are under pressure to focus their capital on other investments. Gary Thompson outlines a solution.
Why open standards are vital for the future of access control
John Allen explains how IoT enabled access control solutions can deliver security and business benefits for almost any organisation.
A better answer to customer satisfaction
Gary Jones looks at how facilities management software can boost satisfaction levels and retain customers.
How tech is transforming property markets
Over the past five years, new tech has drastically transformed the way B2B and B2C businesses operate. Ritam Gandhi looks at what’s available now and what's on the horizon.
The work app for employee engagement
Engaging employees has never been more important. Fiona Perrin explores how an application that mirrors those we use as consumers is keeping soft services staff connected.
The impact of IoT on facilities management
The Internet of Things is changing fast. What does that mean for facilities managers? David Armour looks at current opportunities and some possibilities on the horizon.
IoT and facilities management
Facilities management is a wide-ranging field that is standing on the edge of a precipice. Lee Davies looks at what technology has to offer for the best way forward.
Office design and the importance of empowerment
Over the past few years, businesses have started to question whether open offices really encourage the behaviours they’re supposed to inspire. But that might well be the wrong starting point for this discussion, as Gerry Brennan explains.
Cash is no longer king for the FM
Driven by the phenomenal growth of smart technology over the past decade, the UK is heading towards becoming a largely cash-free society, with people preferring to use alternative and more convenient methods of payment.
Barriers to BIM adoption in FM and how to overcome them
How many people reading this have BIM fatigue? Who is tired of hearing how BIM can transform facilities management? How come since the 2016 UK government mandate, there is still little evidence of BIM for FM becoming business as usual?
Facilities management in smart buildings
Building technology has come along in leaps and bounds, and 'smart' projects that can offer tangible, operational benefits to building managers and tenants are becoming increasingly popular. Nick Sacke explores some of the issues and opportunities.
Securing the future
Consumer electronics have changed people's expectations and that change is filtering down to slower placed, traditional sectors such as security. So, what should you expect from the security industry asks Derek McLean.
Keeping it real in tech
Artificial intelligence, the rise of the robots, the internet of things, big data: technology is coming to take over. But how much of it is delivering real FM benefits today? Fiona Perrin went in search of those who are keeping it real.
Collaborative workplaces: flexible and future-proofed
Lieven Bertier explores how technology can help FMs create work spaces fit for the future.
Why FM is investing in technology to deliver efficiencies
The facilities management sector continues to face the challenges of low profit margins, decreasing budgets and increased client expectations.
Can FM be disrupted?
Simon Iatrou examines how the gig economy and new technologies may soon revolutionise FM and other built environment disciplines.
BIM: why contractors and FM providers need to work together
Building information modelling is not new. Nor is the tension between building contracting and facilities management. Mike Knapp argues the case for closer collaboration.
Cyber hacking and FM: no longer just an IT problem
Cyber-attacks, such as last year's NHS Wannacry ransomware breach, are not the sole concern of an organisation’s IT department. Paul Djuric explains.
Brexit and employee engagement
Graeme Hughes explains why connecting with your staff works whatever the outcome of Brexit.
The ultimate finger on the pulse
Richard Savage looks at why intuitive, cloud-based systems are the future of contract cost and performance management.
Sensory overload
Sensor technology is spreading fast. How do we balance the benefits of that with growing concerns about privacy? Raj Krishnamurthy looks at the issues and opportunities.
Flexible working challenges
Just as today's workers expect greater flexibility from their companies, so should facilities managers look for adaptability and innovation from their contractors. Chris Parkes considers what flexible working means for FMs and their outsourcing partners.
The rise and rise of technology
Building systems engineering has become a much more technical discipline. What does that mean for today's engineers and for their FM colleagues?
Using technology to improve service experiences
Technology will change how services are managed, how end-users interact with service providers, and how service employees interact with end-users. But what are the opportunities and risks in using technology to improve service experiences?
What is the future of FM outsourcing?
Corporate real estate management and facilities management have for decades provided the physical cornerstone for businesses of all kinds. All that will soon change, argues ISS.
Why E-Permits to Work will replace paper
As on-site health & safety requirements seem to increase exponentially, the challenge for facilities managers in managing contractors grows consequentially.
Technology in FM: luxury or necessity?
Following a UK-wide survey looking into how technology is affecting facilities management, Service Works Group and i-FM reveal new insights into how the industry is performing.
Are FM people constrained by data?
Michael McCullen implores facilities managers to ask the right question when it comes to specifying a BIM system.
What contactless credit card technology can do for FM
Waiting to pay in a restaurant, where their electronic payment system had gone down, and seeing the old, paper-based vouchers, I thought about how things have progressed, saving time, improving security and removing the paper.
Climate Change and the Hospitality Industry
It's time for action and the tools we need are already available. Andy Badger makes the case for moving away from 'business as usual'.
Making Asset Management Work
Effective asset management needs a vision to take it from being seen as just about data collection and IT systems to being a business tool that adds real value. But that vision only comes when all partners work together as a team, says Duncan Hartley.
Adding Intelligence and Innovation to Facilities Services
ISS is working with technology partners to create intelligent buildings by transforming data into customer satisfaction and bottom-line improvement.
Learning from Downton Abbey
There's a lot that today's business world can learn from an experienced butler's approach to service, writes Gregory Blondeau.
Keeping Check
Matthew Parr expounds on the latest developments in remote workforce electronic monitoring systems and how they can benefit facilities managers employing field-based staff.
Improving Productivity with Mobile Technology
Mark Kirkham discusses how facilities management can use mobile devices and real-time data to improve productivity and create competitive advantage.
Security Integration: What's Next?
Security technology is developing fast, and client expectations are rising at the same time. The challenge for system providers and operators is, can they keep up? John Davies looks at some of the issues and opportunities.
Room for improvement
Our cities are developing at such an incredible rate that space is now at a premium. In response, Paul Statham says, organisations should turn to resource scheduling systems.
Technology in FM Awards 2014: Vivark
Finalist in Operations Category - Oneserve2Oneserve: A journey across the seven C's
Technology in FM Awards 2014: PocketFM
Finalist in Commercial Category - PocketFM: Helping facilities & maintenance get work done
Technology in FM Awards 2014: Birmingham Children's Hospital and Ambinet
Winner of the Communications & Customer Service Category - ATOM: Small but perfectly formed to manage your transport contracts
Technology in FM Awards 2014: GRITIT
Finalist in Communications/Customer Service Category - NIMBUS: Pioneering a new industry with the help of technology
Technology in FM Awards 2014: Kykloud
Finalists in Commercial Category - Kykloud: Mobile surveying and asset management software
Technology in FM Awards 2014: ISS Facility Services UK
Finalist in Communications/Customer Service Category - myISS: Improving inter-company communication with a dispersed workforce
Technology in FM Awards 2014: Altius
Winner of the Commercial Category - Altius Vendor Assesment: How to improve the health of your supply chain compliance
Technology in FM Awards 2014: BAM FM
Winner in the Operational Category – Project Robin by BAM FM
Technology in FM Awards 2014: Sodexo
Finalist in Operational Category - GTOR, Sodexo
Technology Awards: The Winner Is…
The winners of i-FM's annual Technology in FM Awards have been named. Simon Iatrou explains the judging process, reviews the finalists and looks at what really made the difference for those who came out on top.
BIM: the ultimate FM tool
Building information modelling is taking the building services design industry by storm, but what can it possibly do for facilities management?
The Meaning of BIM
It is widely reported that BIM will transform the way facilities are designed, built and operated, but what does this really mean to the FM sector?
Sustainability Matters More Than Ever
Given that a massive 40% of worldwide CO2 emissions come from buildings, property and facilities managers have a unique opportunity to make a real difference.
Charity Case
FM technology specialist complyNC is shortlisted for this year’s i-FM e-business award. Here, MD Mark Purnell explains how the company is working with UK charities.
Look After Your Heart
Your supply chain is the heartbeat of your FM operation. Detecting and avoiding any threat of cardiac arrest is vital.
Saving Money on Space
At a time when cost is a key concern for all organisations, making the most of existing space is critical.
Click to Connect
Achieving real connected FM thinking, with just a few months from project inception to going live, won Chardfm and its partners the 2009 i-FM e-business award.
Managing Energy by Managing Space
Cost reduction doesnÕt have to mean doing without what you need. It can mean understanding what you have and how to make better use of it.
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The future of FM
A couple of months ago I was asked to write a comment piece about past changes in the built environment sector and what might be coming next. My answer might have been different only these few weeks later.
The future of FM is changing
Some companies are already showing that agility and the ability to quickly adapt to a new business environment is the key to success.
CRM: essential to successful customer experience
In a customer-centric world, simply offering a service isn’t enough. The focus now rests on offering an experience that research shows drives over two-thirds of customer loyalty.
Improving customer confidence in FM
Facilities management has never had a higher profile, as FM has become a much-needed weapon in the fight against the coronavirus.
The current state of FM and where we’re headed
I recall 2015 and 2016 very clearly. Those were years when we thought we knew what the future held for work, the workplace and facilities management in particular. We weren’t quite right.
Finding the right technology in a digital world
The pandemic has spurred workplace change. A survey from McKinsey found that the year following the initial UK lockdown accelerated the adoption of workplace technology by several years.
FM: time for a new approach
Jeff Dewing argues the industry has a watershed moment to address its issues and shares his manifesto for change.
Why we need to rethink technology in FM
The facilities management Industry is going through an important transition period. And technology needs to be a part of that.
Facial recognition: friend or foe?
The BBC's 2019 drama The Capture, about a young soldier accused of a crime he denies, feels particularly pertinent for these times of tumultuous politics and rapid technological advancement.
Owning the data and the data agenda
The future is equal parts exciting and terrifying. New technologies are opening up a world of possibilities; but they are also raising real-world concerns, like who will use, manage and ultimately own the abundance of new data that is produced.
Cyber security: have you left a window open?
When it comes to cyber security, we are fighting a perception, potentially fuelled by the suppliers of stock photos, that hackers are fantastically smart, well resourced, highly (and predictably) motivated and dressed in hoodies.
Making technology work for FM
If technology is going to become an increasingly necessary and perhaps even an enhancing part of FM going forward, how do we ensure that this promise is delivered? Mark Hazelwood looks at some of the issues.
Passing the buck: responsibility and accountability for compliance
Who is really responsible for compliance in an organisation? This was just one of many questions recently posed at the latest BIFM Leaders' Forum panel debate hosted by Churchill Service Solutions in London.
Compliance: simpler than it sounds
Harrison Briggs discusses the ever-changing requirements around compliance in the built environment.
The top workplace trends of 2018
Gregory Blondeau discusses the trends set to transform the workplace this year including the management of technology, personal data and privacy.
Smart talking
Jess Edwards explains how the right technology can help organisations communicate better while saving time and money.
BIM means us too
There's no escaping the fact that FMs are part of the government’s BIM drive, says Kath Fontana.
Is FM at risk of dehumanising?
Embracing the age of big data and all its associated ground-breaking technology is crucial for the FM sector, but there is a risk that partnership working and collaborative cultures could be lost to the detriment of the client relationship.
Using technology to ensure compliance
The property and facilities management sectors are often slow adopters of innovation, even when it offers significant benefits and is straightforward to implement.
Going digital for reduced food miles
Nowadays sustainability is an ingrained business practice and nearly every organisation has green policies in place to reduce its impact on the environment.
Where are the innovators?
Who is making things happen in the built environment sector? Who's stimulating change?
FM: technology is the future
Advances in technology increasingly mean facilities can be managed from anywhere, often without the need for human intervention. Lionel Prodgers makes the case for embracing the trend now.
Remote control
As Workplace Week comes to a close, showcasing some of the best examples of office innovation in the UK, Tim Clapham discusses how technology can help facilitate new ways of working.
BIM: not the Holy Grail
Building information modelling: three words that generate a range of reactions from people working in the UK built environment.
Flexible workspace: real benefits
Flexible working has long been a hot topic amongst industry folk, but the recent announcement from Yahoo! made the issue a national discussion point yet again.
Social media is the future
Let's light the blue touch paper. 90% of you reading this are luddites when it comes to social media.
The future is integration
The facilities management sector is awash with acronyms, especially in the technology sphere as three and four-letter terms are bandied around with increasing ease, if not understanding.
Up from the Ashes of Recession
No well managed business can risk standing still for too long. Stagnation can all too easily lead to extinction.
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