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NHS Open Space to be rolled out across the estate

An improved system aims to enable maximum visibility of estate utilisation and management.

Job postings that require AI skills growing fast

If you thought artificial intelligence was somewhere over the horizon, the recruitment market says differently.

ISS to collaborate with Microsoft on AI

The goal is to reimagine flexible work powered by AI solutions.

AI: text generation leads the way

Artificial intelligence is rapidly finding its way into organisations.

JLL puts the case for better data

More on the ‘hybrid working is here to stay’ theme, with some interesting statistics, too.

AI: everything you need to know but were afraid to ask?

Our latest interview features Fiona Perrin in conversation with AI expert Inma Martinez.

Demand for analytics and optimisation driving controls market

The global building automation and control systems market grew by nearly 6% in 2023.

Bidvest Noonan launches Dynamic Workplace

New intelligence-driven service solution employs cutting-edge sensor-based technology.

Workplace Futures: the white paper

Collection of 18 articles summarises all the content from February's FM industry conference.

Bidvest Noonan launches operations platform

Task is a cloud-based platform designed to transform the way the company operates in the field.

Tango buys Locatee

Workplace analytics sector continues to consolidate as software group buys solutions provider.

Workplace Futures: videos online now

Relive all the action, or find out what you missed, at this year’s annual FM conference.

The future of cleaning

Two industry bodies and a university are set to explore innovation in the UK cleaning sector.

Lone worker protection alerts surge

Growing risks and hostile environments are driving up the number of alerts.

2024 Technology Award winner revealed

Soft services specialist SBFM Ltd has won the 2024 i-FM Technology in FM Award.

Amey and MRI to launch ‘first of its kind’ software

The new technology platform will revolutionise the way public sector clients manage their workplaces, they say.

Workplace Futures 2024: join us, in-person or virtual

Ten days to go and just a few in-person delegate places are available. Book now.

Bellrock buys mobile data collection specialist

Mobiess Ltd is the group’s second acquisition announced this month.

Workplace Futures 2024: programme confirmed

The full programme for February’s FM industry conference is complete and online now.

New ‘smart’ offering from SFG20

The building maintenance software specialist is aiming to address ‘once in a generation’ challenges facing FM.

Tech Award shortlist confirmed

The shortlist for the 2024 i-FM Technology in FM Award has been announced.

Seriös about growth

Technology consultancy Seriös Group is aiming to treble its workforce following a six-figure investment.

What does AI think about the future of technology in FM?

We asked three content generators the same question. The answers were disappointing.

Few businesses embracing digital-led maintenance

New research finds only 20% of businesses are ‘wholeheartedly’ embracing this strategy.

Energy management software providers rated

The energy efficiency and sustainability management sector is set for growth, but who are the best providers?

Elior UK introduces mixed reality training

The technology enables staff training ‘anytime, anywhere’.

Cushman & Wakefield to embed AI across operations

The property services group becomes the latest to roll out artificial intelligence to enhance client and employee outcomes.

Mitie opens Facilities Transformation Hub

The Hub showcases a range of cutting-edge technologies being used to drive change.

AI and the future of facilities services

A new ISS white paper argues that artificial intelligence is set to reshape products and services, transforming the industry.

Technology Award: time to act

Entry closes for the annual Technology in FM Award in just over two weeks.

Principle calls in the robots

New partnership brings the Ozmo window cleaning robot to London.

AI expected to reshape security services

Nine in 10 security chiefs say AI will have the biggest impact on physical security operations over the next five years.

Bellrock reports Concerto success

The property services group’s CAFM and IWMS platform is marking a period of record-setting double-digit growth.

HqO aims to transform workplace experience

The platform has been selected for a series of UK science and innovation sites.

REAMS supporting Stadium Support

Hard services specialist Stadium Support Services has brought the asset management specialist into its contract with Queens Park Rangers.

Technology Award: enter now

The annual Technology in FM Award is welcoming all entries that demonstrably benefit organisations and their people.

Companies increasing workplace tech budgets

Commercial real estate occupiers are willing to put their money where the technology is, according to new research.

Cloudfm recognised for innovation

The Mindsett product has helped the firm to rank second in the BusinessCloud Top 50 PropTech businesses. 

JLL targets energy efficiency and carbon reduction

Royal London Asset Management will implement the firm’s Hank platform across its managed offices portfolio.

Awards: Compass and SoftBank shortlisted

SoftBank Robotics and Compass Group have been cited for their innovative application of robotic solutions in the catering sector.

Apleona buys into predictive maintenance specialist

The Germany-headquartered FM group has acquired a stake in the Irish predictive maintenance business Eastway.

Mitie unveils Merlin Connect

The new cleaning technology platform is seen as cutting-edge.

NJC bringing robotics to window cleaning

The firm has teamed up with a Dutch specialist to bring a new solution to the UK and Ireland.

Top workplace system integrators named

Market research and advisory firm Verdantix has identified five systems integration leaders.

ISS opens innovation lab

The facility services group has officially inaugurated its new Future of Work Innovation Lab in Porto.

ISS targets digitisation of asset operations

The FM services group has announced a global strategic partnership with tech start-up ToolSense.

CBRE: 1bn sq ft using AI-powered FM

Smart solutions are being used to improve operational reliability and drive efficiency at more than 20,000 client sites.

Amey trials robotic technology

Amey’s facilities management business is testing a new means of capturing data across its education portfolio.

JLL unveils GPT model for property

JLL GPT aims to provide private, secure generative AI services to amplify insights and client outcomes.

MyTAG wins with Zip World

The technology firm is delivering solutions for health & safety, statutory compliance and employee engagement needs.

Peacock adds colour to asset management group

Asset management solutions provider BPD Zenith has acquired Peacock Engineering Limited.

BigChange marks ‘record breaking’ first half

Leeds-based job management software provider celebrating its best ever six months for customer acquisition and contract wins.

Johnson Controls acquires FM:Systems

The acquisition adds complementary cloud-based software-as-a-service workplace management capabilities to the buyer’s existing portfolio.

Accruent and ServiceChannel partner up

The two tech platforms are aiming to deliver a unique integrated real estate and facilities management solution.

Tech companies partner to extend service offer

Two field service management software providers have formed a strategic partnership to strengthen their offer across the UK and Ireland.

Portico teams up with transACT

A new partnership brings the guest services specialist together with the workplace technology solutions and services provider.

White paper offers 7 steps to a smart building

The paper, from software group Service Works Global, argues that multiple new technologies and a big budget are not essential.

Proptech: Australian group builds presence in Europe

A recent acquisition shows the scale of the ambition and opportunity in this sector.

Planon partners with SAP

The software powerhouses have announced a strategic partnership with the objective of offering companies an integrated solution for real estate and facilities management.

Equans launches Smartr digital offer

The advanced digital platform will drive efficiencies and help accelerate decarbonisation efforts across the built environment.

Technology critical to FM’s future

New research suggests that almost half of FMs think their business could become unviable if it doesn’t improve its digital technologies and skills.

Workplace Futures white paper now available

February’s FM conference tackled the big and very timely topic of technology in the workplace.

Amey adopts digital solution for defence contract

Amey is using AI-powered visual assistance, enabling engineers to deliver a more effective service when carrying out housing maintenance tasks.

Planon in key acquisition

Planon has announced the acquisition of control.IT, the largest software company specialising in real estate asset and portfolio management in its region.

Workplace Futures: slides and videos available

The theme for this year’s conference was technology and FM, and all speaker slides and videos are available on the website now.

Technology Award winner announced

A team comprised of Softbank Robotics, H3 Dynamics and Bouygues Energies & Services has won the 2023 i-FM Technology in FM Award.

Don’t miss out on Workplace Futures

The landmark annual conference is taking place today. You can sign in for the virtual event at no cost.

Team Software partners with Orka Works

The partnership brings together two growing firms, both with a focus on the facilities management industry.

IFMA on change and the implications for FM

New research explores how changing organisational priorities are shaping the future of the built environment and FM roles.

Planon takes stake in PropTech company

Planon has acquired a majority share in Ubigreen, a company focused on energy performance and workspace optimisation.

Planon partners to extend cloud offering

The global provider of building management software is partnering with Microsoft and adding Microsoft Azure to its cloud platform.

Datore launches energy management solution

Software from the data analytics firm measures and analyses real-time energy data and automates processes with notifications and actions.

Workplace Futures programme published

The programme for February’s FM industry conference is complete and online now.

NHS moves on smarter buildings programme

NHS Property Services has appointed Hark Systems Ltd to provide expertise and consultancy on programme design.

Six shortlisted for Technology Award

The shortlist for i-FM’s long-running Technology in FM Award has been announced.

FM market landscape report online now

Trends & Opportunities, the unique annual review from i-FM, looks closely at the UK industry and how it is shaping up for the future.

Stirling rolls out largest of its kind IoT network

This is the UK's first scalable and secure technology roll-out designed to improve the health, safety and wellbeing of council tenants.

Infogrid acquires data analytics firm

Building intelligence SaaS technology company Infogrid has acquired Aquicore, an ESG data and analytics specialist.

Equans supports smart building transition

Equans has been instrumental in the digital transition of a newly refurbished Leeds building into an industry-leading example of a smart building.

ESG goals: testing progress

ESG commitments are an increasing priority for most businesses, but research suggests that many are still at the first stage of the journey.

Energy start-up tackles empty room challenge

Energy management technology firm EcoSync has launched a room-by-room dynamic management platform in a bid to reduce energy waste.

Technology critical to hybrid working

Organisations need to implement tailored tools and processes that work for their employees, clients and business models. 

Swansea place for Bellrock

Swansea University’s five-year hard services agreement includes a 24-hour helpdesk covering about 100 buildings across the city.

Condeco merges with iOffice + SpaceIQ

Bringing the provider of workspace scheduling software together with the workplace and asset management company creates Eptura.

MRI grows with retail specialist

The acquisitive real estate software group has announced the acquisition of UK-based Springboard, a provider of footfall counting and artificial intelligence-powered analytics.

October deadline for FM technology award

Over the past two decades the annual i-FM Technology in FM Award has highlighted some remarkable developments, as new ideas and capabilities have moved into the industry.

Digital cleaning summit due next week

FM Innovators will focus on bringing innovative cleaning technology to FM with its second summit on Tuesday, September 20th.

Sensor specialist tackles desk occupancy

Data collection has become one of the most active areas of development as technology pushes ever further into the workplace.

Birmingham ‘smart campus’ initiative moves ahead

The University of Birmingham has selected Schneider Electric to support the development of its Smart Campus project.

Technology in FM Award: October deadline

The longstanding industry award scheme remains open for entries until the end of next month.

Altuity secures listing on CCS framework

Specialist software developer Altuity Solutions has secured a place on the Crown Commercial Service’s G-Cloud 13 framework.

PropTech50 innovation ranking for Altuity

For the second year running the software provider has ranked in Business Cloud’s PropTech50 innovation listing.

Expansive FM in 3-country win

The CAFM specialist has been appointed to support the growth and development of Starbucks and KFC franchises in the UK, Austria and Slovakia.

CBRE extends FM technology offer

The property services group has announced the acquisition of E2C Technology, an artificial intelligence/machine learning specialist.

Summer heat: the importance of technology

Post-pandemic, the Building Controls Industry Association says, people are expecting their employers to take steps to ensure their place of work is a comfortable environment.

Another asset management win for Peacock

Liquid petroleum gas supplier Flogas Britain has appointed the engineering firm on a new enterprise asset management contract.

Robots: the future of customer service?

The majority of users have a positive experience with customer service robots, according to new research.

Eric Wright FM up for customer service award

The firm’s Variation App is one of just three initiatives in contention for the IWFM Award for Excellence in Customer Experience.

Northumberland turns to Totalmobile

Northumberland County Council is deploying the company’s field service management solution to digitalise its FM operations and link the FM business unit with other council services.

BigChange boasts big H1

The Leeds-headquartered field service management software company has signed almost 200 new customers in the first half of 2022.

73% of FMs are struggling to source labour

Labour sourcing is the top obstacle for FM professionals when providing cleaning services of the right quality.

Sodexo celebrates Accelerators success

Sodexo has marked the culmination of its UK and Ireland innovation programme in a special event held at its London headquarters.

Networked systems increase cyber-attack risk

Companies face an increasing but under-recognised threat from cyber-attacks on building systems.

FM Innovators Workplace Summit due this week

FM Innovators, the global group that fosters tech start-ups in FM, has scheduled its first Digital Workplace Summit for Thursday 7 July.

Planon extends workplace services

The building management software provider has announced the launch of Planon Workplace Edition.

Security upgrade for the Proms

The world’s greatest classical music festival is to introduce an innovative form of paperless security technology for those working or performing at this summer’s event.

Totalmobile launches field service intelligence solution

The field service management software company has unveiled Insight, a system that enables organisations to gather and review data from services as they are taking place.

ISS joins FM cobot development team

The FacilityCobot project aims to develop a mobile robot that can relieve cleaning staff from repetitive or physically exhausting tasks.

SoftBank Robotics partners for enhanced service solutions

The expert companies will develop a variety of automated and intelligent tray delivery systems to help with challenges in the service industries.

Demand Logic to roll out carbon cutting tech

The proptech firm has closed a new funding round, pulling in investment to back growth and development.

Elior brings in the robots

Contract caterer Elior UK is trialling the use of robotic food delivery technology to increase efficiency and enhance customer service.

Sypro scores with Hull City

The EFL Championship football club is partnering with compliance and asset management software provider Sypro.

FM Innovators turn focus on maintenance

The global group that fosters tech start-ups in FM will hold its first Digital Maintenance Summit on Thursday the 9th.

ABM launches new ventures programme

ABM Ventures will aim to accelerate growth through investments in both client and team member experiences and industry-leading use of technology and data.

EQUANS launches digital services

The new brand, EQUANS Digital, is designed to help customers develop their performance and accelerate their tech transition.

AI liquid sensor business attracts new backers

InferSens, a ground-breaking machine learning-based sensor business, has attracted substantial new investment setting it up for success in the FM and building services sectors.

Sodexo’s Harris scoops BCIA award

The company’s hard FM ambassador, Joanna Harris, has been recognised by the Building Controls Industry Association with the Outstanding Contribution award.

IWMS: the future is CPIP

Move over integrated workplace management systems. Make way for connected portfolio intelligence platforms.

May 12th was a big day in the office

Last Thursday office occupancy in the UK reached an average of 42%, the highest national daily average since the start of the pandemic in March 2020.

i-FM Technology in FM Award: entry open

Doing great things with technology in FM? We want to hear from you.

FM Innovators Summit coming May 19th

FM Innovators, the global group that fosters tech start-ups in FM, has scheduled its 1st Digital Cleaning Summit for Thursday the 19th.

CBRE partners with Microsoft for enhanced FM

The partnership focuses on providing a significantly enhanced suite of technology offerings to serve large retailers and other companies with distributed-site footprints.

Technology: robots in the kitchen

Karakuri, the leading provider of smart kitchen systems, has launched a certification programme for third-party catering software, products and services.

SoftBank Robotics signs strategic partnership in Italy

ISC, the leading Italian services provider, will now offer Whiz, Europe’s first industrial cobotic vacuum sweeper, to its FM and cleaning contractor clients.

14forty: robot joins the team

The FM business has introduced a sophisticated cleaning robot into parent company Compass Group UK & Ireland’s Chertsey headquarters.

TEAM Software offers Lite option

TEAM, which specialises in the facilities services market, says its new option is an easy-to-use, all-in-one platform that empowers small and early-stage companies.

Covid-19: safest day in the office is Wednesday

Workers looking for the lowest virus transmission risk day of the week to go into the workplace should go in on a Wednesday.

Hospitality industry losing out on savings

The UK hospitality industry is missing out on savings of £736m a year due to outdated facilities management practices, according to a new study. 

Workplace: more doors opening

The number of offices open in both London and the UK has reached figures not seen since the start of the pandemic in March 2020.

Arcus celebrates Technology Award win

The facilities management company was presented with the 2022 Technology in FM Award at last week’s Workplace Futures conference.

Arcus FM wins 2022 technology award

This year’s i-FM Technology in FM Award was presented to Arcus FM for its Photovoltaic Energy Dashboard monitoring and management system.

RICS unveils IBOS framework

The International Building Operation Standard promises a new approach to measure and manage how buildings perform for people.  

Totalmobile buys to grow service offer

The field service management software company has acquired shift planning, rostering and workforce management specialist Working Time Solutions.

Savills buys workplace platform

In another significant move on the proptech front the firm’s investment subsidiary has acquired tenant and workplace experience platform Cureoscity.

Amey deploys scheduling solution for MoD work

A new digital solution aims to enhance the maintenance of military homes across the UK and reduce carbon emissions.

Johnson Controls secures NHS framework place

The six-year framework covers the provision of smart building solutions using internet of things technology.

Views on the future of work remain mixed

Covid restrictions are being relaxed and central government is calling for people to return to the workplace, but the views of workers are mixed on this.

Condeco acquires Proxyclick

The workspace management software provider has extended its reach with the acquisition of a leading visitor management specialist.

SoftBank Robotics joins forces with Infogrid

The leading provider of autonomous cobots has formed a strategic partnership with the leading provider of smart building systems.

EMCOR UK launches workplace app

AXIS is designed to enhance the workplace experience by seamlessly connecting organisations with their employees.

Planon completes European offer

New acquisition is the last building-block in its cost control and financial optimisation offering in the European markets.

JLL acquires proptech company

The property services group has announced the acquisition of California-based Hank, a virtual engineering optimisation platform powered by artificial intelligence.

CBRE extends occupier strategy services

The property services group has acquired a US-headquartered provider of occupancy planning and technology services.

Catella APAM extends Demand Logic deal

The specialist UK real estate asset manager has extended a partnership that provides building performance analytics at Arlington Business Park in Reading.

Sodexo calls in the robots

The cleaning team at Stoke Mandeville Hospital now includes Chloe, who will be working on the children’s ward.

Bellrock’s Concerto partners for IoT solutions

The group’s CAFM software business has teamed up with Disruptive Technologies, the award-winning developer of the world’s smallest IoT sensors.

Altuity wins grant for retrofit services

Altuity Solutions, the Bristol-based developer of facilities and asset management software, has won a £15,000 grant to help it expand into the growing but challenging retrofit sector.

Johnson Controls develops all-in-one solution

The building services specialist says its new system can track sustainability, health and wellness metrics while also reducing energy and water use, waste and carbon footprint.

JLL acquires building operations technology company

Acquisition of Building Engines will expand its reach and extend the open ecosystem of the property management platform for real estate investors and operators.

Planon named a leader for CMMS and FM

The recognition comes from technology market specialist IDC in two of its recent MarketScape assessment reports.

White paper: business strategy in an uncertain world

The past 18 months or so have been amongst the most challenging in living memory, especially for services businesses.

Ocado serves up catering robots

Food service robots are preparing fresh, personalised lunches for the 4,000 employees returning to the group’s HQ.

Autodesk invests in iOFFICE pair

Autodesk, one of the biggest names in built environment technology, says its strategic investment will give businesses unequaled ability to optimise their assets.

The workplace challenge: triggering new investment

Corporate real estate and facilities management teams are planning new technology investments across employee workplace experience, asset management and cloud-based security solutions.

WorkWave to acquire TEAM software

The provider of software-as-a-service solutions has extended its reach into the services sector with this latest acquisition.

MRI fills in a gap

The acquisitive real estate software group has announced the acquisition of customer relationship management solution provider Box+Dice.

Birmingham targets ‘smartest university campus in the world’

The University of Birmingham, in partnership with Siemens, has set its sights on the benefits of a series of new technologies.

Technology & FM: more information and training needed

A survey from property services specialist DMA Group has found that almost three-quarters of those working in the industry class themselves as tech-savvy. But there’s a ‘but…’.

Key merger in workplace software sector

iOFFICE, an industry leader in workplace experience and asset management solutions, and SpaceIQ, a leading integrated workplace management system provider, have merged.

MRI acquires FSI

The highly acquisitive MRI Software has added another provider to its portfolio with the acquisition of UK-headquartered FSI.

Altuity ranked in proptech top 50

Altuity Solutions Ltd, the award-winning developer of facilities management software, has been included in Business Cloud’s inaugural #PropTech50 innovation ranking.

Freespace supporting workplace occupancy research

The workplace technology company is assisting Cardiff University with a study of occupancy patterns at the Open Space Network building in Warminster.

Vote of confidence in FM technology

Technology investment group Fortive is to buy procurement and service delivery platform ServiceChannel in a $1.2bn deal.

Corporate occupiers grapple with Covid response

Global office occupancy rates decreased in June compared to May as organisations introduced strategies to tackle the resurgence in coronavirus cases.

Budget shortfalls put sustainability at risk

Budget constraints and buy-in from senior leadership are the two biggest barriers to adoption of smart technologies.

Big jump in spending on workplace software coming

The overall market for space and workplace management software will grow from $0.9bn in 2021 to surpass $1.7bn in 2026.

Investment group acquires iOFFICE

Private equity firm Thoma Bravo will back the workplace and asset management SaaS software leader in accelerating innovation and expansion.

Planon launches online marketplace

The global provider of real estate and facilities management software has launched a new resource for organisations looking for PropTech innovations.

Gartner names Cloudfm as a global leader

The technology research and advisory company has singled out Cloudfm as a leader in IoT-enabled predictive maintenance.

Altuity secures R&D funding

A business growth grant from the West of England Combined Authority will fund 80% of the hardware costs for an R&D project.

FM missing out on the promise of new technology

A recent survey of FMs has revealed some alarming contradictions in the industry’s approach to technology.

Hyperautomation: a strategy to drive business growth

This could be the competitive differentiator that FM service providers need to win, and retain, new clients.

Open for entry: i-FM Technology in FM Award

If you are doing great things with technology in FM, we want to hear from you.

Demand Logic backs up London development

The software company has been appointed to support net zero targets on a major central London site.

Bouygues joins drive for innovation and digital transformation

Bouygues Construction has joined forces with The Cambridge Service Alliance, with a focus on research around digital twins.

Q3 calls in Clenetix

Q3 Services Group has appointed the cleaning software specialist to provide check in/check out time and attendance monitoring for a national logistics company client.

Spica awarded grant for workplace app

Birmingham-based Spica Technologies has been awarded over £200,000 in funding to develop a plug and play workplace experience app.

Sport Ireland Campus goes digital

Workplace management solutions provider Over-C is partnering with the Sport Ireland Campus to digitally transform facilities management.

Office occupancy data shows slow return

Data captured by workplace technology specialist Freespace shows low, but rising, occupancy levels.

SoftBank Robotics signs deal in Israel

SoftBank Robotics EMEA has signed a strategic partnership with I.E. Mittwoch & Sons, a leading provider of robotic solutions in Israel.

Technology survey launches

Where is FM on the tech curve these days: leading, keeping up, lagging? We want to hear from you to build a picture of frontline opinion.

Employees want reassurance

More than half of UK employees thinking about returning to the workplace would feel more comfortable if their employer used data to improve the healthiness of the building.

Samsic rolls out digital security management

The facilities services provider is launching an integrated security operations and workforce management platform after client trials.

Access Group buys Ezitracker

Ezitracker, the provider of workforce management solutions well known in the FM sector, has been acquired.

Totalmobile buys analytics firm

The UK-based field service management software company has announced the acquisition of Cognito iQ.

Data: what good is it really?

Data and its impact on the FM industry has been a hot topic for years. Yet many organisations still have questions. Around service delivery, around customer experience: does all that data really make a difference?

MRI adds safety and security capability

In its latest acquisition the real estate software company has extended its offer into workplace safety and security needs.

Planon adds on AddOnn

Planon has formed a new partnership with SaaS solutions provider AddOnn to support delivery of cleaning and related services.

Wagestream scoops 2021 Technology Award

The employee financial support system has come top in the competition for the annual i-FM Technology in FM Award.

Is AR FM's future?

Augmented reality is becoming a crucial component of facilities management, according to a new report.

MRI takes Manhattan

MRI Software has entered into an agreement to acquire the Trimble group’s real estate and workplace solutions division.

Businesses sceptical about the value of technology

Outdated attitudes amongst senior business leaders are at risk of jeopardising future business survival.

GoSpace AI teams up with JLL

The plan is to deliver a revolutionary occupancy management solution for the post-pandemic hybrid workplace.

Planon buys for growth

The global CRE and FM software group has taken a majority stake in a complementary Dutch business.

Technology spending priorities for 2021

Businesses are looking at budget increases focused on protecting the environment and worker health and safety.

Sodexo scoops IFMA innovation award

Last week’s World Workplace virtual conference saw Sodexo recognised for the development and implementation of its Covid-19 management app.

Technology Award shortlist confirmed

The quality of entries for the i-FM Technology in FM Award remains high. No negative Covid-19 impact here.

White paper explores the power of data in cleaning

The new report examines how service providers can use data to demonstrate professionalism and make improvements in areas that are growing in strategic importance.

Tracking office use as lockdowns come and go

Office occupancy during the second lockdown remained six times higher than during the first, building sensor data shows.

Infogrid raises $15.5m to accelerate growth

The company, founded in 2018, is set on "making the unfulfilled promise of scalable IoT a reality". And it is targeting FM in particular.

Covid-19 shaping technology investment

The smart building sector looks set to benefit from a surge of spending in 2021.

The key to tech in FM

A new report from the IWFM and Microsoft argues that partnering is the route to overcoming 'the technology barrier' and realising its potential to impact workplace performance.

Covid-19: a boost for technology in the workplace

The pandemic could be the death knell for 'dumb buildings' as it catalyses and accelerates the long-term shift to smart technologies.

Totalmobile plans growth following investment

The field service management software provider has secured major backing to accelerate its investment in R&D, organic growth and acquisitions.

BigChange puts RFM on the road

The hard services company RFM Group is rolling out a new cloud-based mobile workforce management system. 

ISS scoops customer connection award

The ServicePoint solution has come top in the ‘Use of technology to connect with customers’ category at the annual O2 Blue Door Awards.

i-FM welcomes new sponsor

SoftBank Robotics designs and manufactures interactive robots. One addresses a key need for FM currently, delivery of efficient and effective cleaning services.

Compass names Totalmobile for safety initiative

The field service management software specialist has been selected to develop a mobile app to power Compass Group's digitised Safety Walks programme.

Practical guide for cobotics in FM published

The International Facility Management Association and industry specialist SoftBank Robotics have come together to produce the guide, along with a range of expert contributors.

Innovise acquires cleaning software specialist

Templa is the software company behind TemplaCMS and the leading financial contract management system for cleaning contractors in the UK and Australia.

New software aims to transform cleaning efficiency

Clenetix has launched a software-as-a-service solution that it says ensures cleaning operations meet needs and enhance service efficiency.

Technology in FM Award: October closing date

If you are doing good things with technology in FM, we want to hear from you. And you only have another six weeks before entries close.

Call for faster take-up of smart access control

New white paper highlights the benefits of integrated access control systems to help organisations transform security and operations, but stresses that existing barriers are preventing adoption.

Sodexo goes digital with new partnership

The services provider is teaming up with food technology expert Dynamify to support the implementation of digital retail and hospitality across its sites in the UK.

Competition looks stiff for technology award

Early interest in the i-FM Technology in FM Award suggests that some good things may come out of 2020 after all.

IT lead joins Executive Leadership Team at Mitie

Cijo Joseph, chief technology and information officer, has been invaluable in the delivery of Mitie's IT strategy, the company says.

Co-op banks on Expansive

A newcomer to the UK CAFM market has secured a three-year deal with the Co-operative Bank.

MRI Software acquires housing specialist

MRI Software has confirmed the acquisition of Housing Partners, a specialist technology provider for the social housing sector in the UK and Ireland.

Churchill makes technology award shortlist

The soft service provider reports that its Mo:dus Make Ready system has been shortlisted for Best Public Sector Project at the National Technology Awards 2020.

Housing group moves to mobile technology

The Middlesbrough-headquartered Thirteen Group says it is transforming its FM services with a new workforce management system.

MyTAG to support skills certification

The technology group's patented Proof of Identity solution has been selected by NOCN Job Cards for new smart ID cards for the Construction Plant Competence Scheme.

Digital transformation for Eric Wright FM

Eric Wright Facilities Management has launched a digital transformation programme across all areas of its business.

Here East partnership targets energy reductions

The East London business innovation campus has teamed up with a software specialist to focus on reducing energy consumption.

Altuity teams up with BenefitFM

Altuity, the maintenance, facilities and asset management software company, has launched a new partnership with consultancy BenefitFM.

Mitie scoops IT awards

At last week's virtual ceremony for the Real IT Awards Mitie came away top in two categories.

Technology in FM Award: open for entries now

If you are doing good things with technology in FM, we want to hear from you.

Excitech's CAFM business moves to Service Works

The change comes as a restructuring of resources between members of the same group.

Covid-19: Altuity adds cleaning management capability

The pandemic has highlighted the critical role of cleaning activities as never before. Effective management is equally important.

Covid-19: new framework for return-to-work technology

A procurement framework to help public sector organisations access technology that supports social distancing in the workplace has been launched.

Spica to deliver workplace app for Zurich

Spica Technologies is developing a user-centric workplace experience solution for use at insurance group Zurich's new global headquarters in Switzerland.

BESA teams up with TEMA

New partnership brings together the Technology Enabled Maintenance Association and the Building Engineering Services Association to help accelerate the adoption of emerging technologies by the building maintenance sector. 

Totalmobile in pair of acquisitions

The UK-based field service management software company has struck deals that see its total revenue grow by 25%.

Bartlett Mitchell turns to contact-free app

The caterer has announced the launch of new technology enabling customers to order food straight to their desks, minimising the risk of transmitting coronavirus.

Churchill updates compliance software

The Churchill Group has launched an advanced version of its award-winning Cati software featuring Covid-19 functionality.

CBRE tests occupier sentiment

Occupiers across EMEA are planning to increase investment in technology, driven in large part by a post-lockdown focus on the employee experience.

Cloudfm restructures: more technology, fewer people

The company says a major restructure of the business is part of its preparation to lead the move to a more advanced FM industry as the UK comes out of lockdown.

Is it safe to work here?

Technology firm MyTAG has developed a new system to help companies ensure the safety and cleanliness of office spaces as employees return.  

Compass buys food and health technology start-up

Compass Group UK and Ireland has acquired Feedr in a move to accelerate its digital transformation.

Many FMs fear they are years behind innovative competitors

Recent market research found 90% of FMs surveyed citing innovation as a top business priority, with 70% of those on the supply-side saying they are facing increasing pressure from clients on this. 

Samsic calls for greater user engagement

The cleaning services provider is rolling out a programme enabling users to participate in real-time environment hygiene control in the post-Covid workplace.

Vacherin moves to mobile ordering app

The mobile ordering platform aims to bring operations in line with 'the digital age' and the needs of the post-coronavirus workplace.

FMs looking for more to drive innovation

The majority of FM leaders across the EMEA region believe that technology suppliers should offer performance-based contracts in order to improve the success rate of innovation projects.

Churchill launches Covid symptom tracker

The soft services group has added a new app to its digital platform, designed to monitor signs and curb the spread of the coronavirus.

Innovise in new partnership with Wagestream

The tech companies are teaming up to provide a new solution for how facilities staff work and get paid.

Free maintenance software for schools

Built environment technology specialist Altuity is offering schools and trusts free, no obligation use of the maintenance features within its AltoSites software product.

Mitie partners with Accruent on monitoring solution

The built environment technology specialist has been appointed to provide remote asset monitoring for Mitie's facilities management clients.

MRI Software buys social housing specialist

The real estate software solutions company is set to acquire Castleton Technology Plc, a provider of specialist software and services to the social housing sector.

SMEs: free work management software offered

If you are at the small end of the scale and need help with work management and scheduling this may be the solution for you.

Altuity in multi-site win

Tops Day Nurseries, a company managing a group of 30 nurseries educating over 3,000 children across the south of England, has adopted the AltoSites software solution.

FSI providing support at field hospitals

The IWMS technology specialist is working with FM services providers involved at the temporary sites being developed for the fight against covid-19.

WeWork sells FM platform

Recent months have seen a substantial makeover at the flex space provider, with numerous personnel changes and the disposal of multiple assets.

Technology award winner revealed

Four entries made it through to the final round of judging in this year's i-FM Technology in FM Award competition. The winner was confirmed yesterday at the Workplace Futures conference.

Barclays abandons tracking software

The financial services group is scrapping a system that tracked employees in the office, measuring the effectiveness of their desk-time.

Amey working to digitise Sheffield

By spring, Amey will have created a digitised public highway network for Sheffield, with thousands of individual sensors communicating wirelessly via smart sensors deployed to the city's assets. 

Innovise joins forces with US-based TEAM Software

Innovise, the UK-based technology leader specialising in software for guarding, cleaning and facilities management businesses, has been acquired by TEAM Software.

FMs missing out on digital benefits

New research from Mitie has shown that almost half of facilities managers are missing out on the potential of digital transformation by not adopting new technology.

Eric Wright commits to 'analytics as a service'

Eric Wright FM has selected specialist advisors Datore to provide unified data analytics in support of a new operating model, one that aims to become an industry exemplar for customer service and delivery.

Sodexo consolidates smart building expertise

Sodexo has confirmed the launch of Wx, a consultancy specialising in workplace experience design, calling the move clear evidence of its commitment to services for the work environment.

Companies still finding their way on proptech

Real estate businesses are continuing to make slow and steady progress in upping their digital game, but enterprise-wide digital strategies remain far from commonplace.

Shortlist revealed for Technology Award

Shortlisting gets tougher every year, the judges say, as the quality of entries for the i-FM Technology in FM Award increases steadily year on year.

IWFM partners with Microsoft on smart workplaces

The Institute of Workplace and Facilities Management has kicked off a research and development collaboration with the technology giant.

Churchill lands first international contract

The services group has secured its first multi-national contract and also its first win in the hospitality sector, an area the company has been looking at for future development.

Technology award: still time to join the competition

There's clearly a lot going on around new ideas in FM: entries for the 2020 i-FM Technology in FM Award are looking very good. The closing date is in October, but now is the time to get involved.

Urgent decision for Harvest Energy

The petroleum products distributor and retailer has selected the Urgent facilities and asset management platform to support maintenance operations across almost 90 company-owned service stations.

JLL becomes major Archibus player

The argument that technology is the future of both property and facilities management just got stronger, as the real estate advisory firm becomes the largest licensed Archibus provider in Australia.

Cloudfm partners with Essex on AI

Cloudfm and the University of Essex have formed a technology-driven partnership to bring state-of-the-art artificial intelligence and internet of things capabilities to some of the company's key clients.

Sodexo takes stake in fintech company

In another sign that technology is shaping the future of the support services industry, the catering and services group is close to finalising a minority stake investment in the Indian tech company Zeta.

ENGIE scoops digital innovation award

ENGIE has been named as overall winner in the Digital Innovation category of the Business in the Community Responsible Business Awards 2019.

Technology in FM Award: open for entry

If you are doing good things with technology in FM, it's time to start thinking about your award submission. The closing date is in October, but planning ahead might well put you ahead of the competition.

Arcus plans "industry-first" monitoring platform

The facilities management company has partnered with Bsquare, a provider of next-gen devices and systems, to create a new platform designed to revolutionise the way FM organisations operate.

Is FM ready for Big Data?

The subject of technology, where it's headed and what it offers, features in virtually every conversation about facilities management these days. Quite right, too; but are FMs really comfortable with and ready for the arrival of big data?

NHS launches space booking platform

Following a successful pilot, NHS Property Services has launched NHS Open Space, a booking platform designed to give users ready access to available spaces and increase utilisation efficiency for the health service.

Security systems being left out of BIM

The security industry is being too slow to adopt and adapt to building information modelling. But architects and contractors are also being too slow to engage with security businesses.

Sodexo names top FM trends to watch

The group's US business has singled out four themes that each cover a number of trends expected to shape facilities management in 2019.

Altuity moves to accelerate growth

The award-winning Bristol-based maintenance and facilities management software company has been accepted on to the southwest region's NatWest Entrepreneur Accelerator programme.

Sodexo deploys robots at US universities

Students at Northern Arizona University now have the convenience of receiving food delivered by robot, thanks to the catering service provider and its partner Starship Technologies.

Europe set for growth in connected HVAC market

Europe is seeing rapid growth in the market for smart connected HVAC systems that enable performance to be monitored and analysed.

UK poised for proptech lead

The UK is well placed to capture the lead as a global hub for real estate technology and innovation, according to new research.

Managing agent Mapp partners for proptech solution

M J Mapp has signed up technology specialist Locale to provide a bespoke solution to support site management needs and provide a new communication channel for their UK portfolio.

Urgent technology solution for AECOM

Urgent Technology has been awarded a multi-year contract to supply its facilities management software and services in the Netherlands for the global infrastructure firm.

ISS partners with specialist on IoT applications

ISS and T-Systems, a subsidiary of Deutsche Telekom, have signed a three-year strategic partnership focusing on internet of things solutions.

Proptech: set to rewrite the property book?

Proptech is moving from beta to mainstream. That was the message from a host of speakers at the inaugural PropTech conference Wednesday. Cathy Hayward reports.

Churchill pursues digital transformation strategy

The independently-owned service provider is partnering with a software specialist to launch a new system designed to simplify service delivery and facilitate enhanced ways of working with clients.

Churchill and Altuity scoop Technology Awards

The two winners have emerged from a highly competitive run for this year's i-FM Technology in FM Awards.

AI is coming faster than you think

If you regard discussions around change in the workplace, especially when it comes to 'the rise of the machines', as largely over-excited hype, it may be time to think again.

Big change in workforce management tech sector

BigChange, the mobile workforce technology company, has acquired two UK-based businesses, gaining new software and consulting capabilities as well as over 100 new customers.

ENGIE in Smart move

The acquisition of Smart Buildings Ltd will provide a step-change in ENGIE's smart buildings capabilities and significantly enhance the solutions it is able to offer to customers.

Technology in FM Awards 2019 finalists revealed

Six entrants will compete in the final of i-FM's annual awards programme, vying for recognition as the best in development and application of new technologies in the facilities sector.

Cloudfm app targets £2m in savings

The services management specialist says its newly launched Freedom Client App will save its existing client base millions in the first year alone.

Security services moving towards cloud adoption

The results of a pan-European survey point to an increased appetite to shift physical security systems to the cloud to access big data insights and meet business objectives more readily.

Technology in FM Award: deadline looms

This long-running awards scheme recognises companies and organisations in the facilities sector that are utilising new technologies to achieve great things in business processes and performance. Entry is still open, but it closes next week.

JLL buys in more technology expertise

The property services group is to acquire ValuD Consulting, a leading provider of IBM software integration and consulting services in the United States and India.

City post rooms get a technology boost

MyTAG, the property management innovation partner, has announced that its new Postroom application has been installed in five major London buildings managed by BNP Paribas Real Estate.

IBM unveils 'pre-trained' AI system for facilities managers

Watson, IBM's business focusing on artificial intelligence systems and services, has launched a set of 'ready to get started' solutions for a range of industry sectors including building management.

Sodexo unveils global partnership with Microsoft

The services group will benefit through access to cloud, internet of things and machine learning capabilities for new and enhanced digital services to clients, consumers and employees.

Technology in FM Award: deadline coming

Entries for the next i-FM-backed Technology in Facilities Management Award are due in before 19 October. Four weeks to make your case for industry recognition of your good work.

Smart building technologies on the rise

Market research has uncovered a surge in projects incorporating building energy management systems technology, closing the gap with long-running energy efficiency technology favourite LED lighting.

BIM: challenges and opportunities for FM

BIFM has published a new Leaders' Forum report focused on the challenges and practical solutions for embedding building information modelling processes across the sector.

Sodexo names Wignall for digital workplace solutions

The services group has appointed Trevor Wignall as digital and innovation director within its corporate services business.

Some good news, some bad: a look at technology & jobs

The latest report on this comes from business advisors PwC. Their research indicates that artificial intelligence and related technologies could create as many jobs as they displace in the UK over the next 20 years.

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Changing an industry stuck in an outdated processes and expectations rut, one customer at a time.

Gatwick: looking beyond arrivals and departures

The airport, a complex site with over 70 years of history, is tackling buried assets and biodiversity with digital mapping.

SWG at 30: a journey through the i-FM archives

Service Works Global, one of the most recognisable software brands in the FM and workplace market, turned 30 this April.

AI and the workplace: what do we really need to know?

Fiona Perrin talks with Inma Martinez, advisor to governments and businesses on the impact of artificial intelligence.

Growth, technology, experience: squaring the circle

With ambitions to grow and an increasing appetite for new technologies, are FM providers redefining ‘the workplace experience’?

The future of technology in facilities management

The view from content generator Anyword.com in response to our request for an article.

Sunderland tackles sustainability

Sunderland A.F.C. is a case study in using facilities analytics to meet sustainability targets.

Beyond the hype: AI in the built environment

AI has never been so accessible, nor so much a point of discussion in terms of impacts and opportunities.

Who’s visiting your office?

Joe Harris warns your biggest cyber security risk might be hiding in plain sight.

Climate tech investment: the benefits

Embracing technology to monitor emissions and act on real-time data positions FM teams to achieve real change.

Protecting historic buildings with digital models

Digital models of historic buildings can act as a back-up in the case of extensive damage and provide immediate benefits to building and facilities managers.

Getting tech right: a masterclass

Andrew Targell is an expert on the tech that transforms FM. Fiona Perrin met him for key insights on how to deliver projects that drive business purpose.

Tackling the cost of business

For any industry where mobile and field-based employees account for a large proportion of the total workforce, the current climate is challenging,

Physical security: bigger benefits in cloud solutions

Scott Gray explains how physical security solutions connected to the cloud can help facilities managers meet security and business objectives.

FM in a hybrid working world

Often lost in all the conversation around ‘new ways of working’ is what it all means for facilities management.

Smart cleaning: driving industry change

The cleaning industry has without a doubt undergone massive transformation in the last two years.

Digital twins: the next stage of BIM

It’s not controversial to say that BIM, building information modelling, has struggled to gain traction in facilities management market since the concept was introduced to the sector almost 20 years ago.

Buildings and extreme weather: data is key

When temperatures peaked at 37C across much of the UK in July, it caused many disruptions across multiple sectors.

Selecting and implementing tech in FM

FM software solutions offer wide-ranging benefits for workplace and facilities management professionals. But, choosing the ideal solution for your business’s unique requirements is vital.

FM for a sustainable future - ready, tech, go

What will it take to achieve a sustainable built environment? To support a hybrid workforce? To maintain resilience and agility?

Optimising the workplace with CAFM

The facilities management sector has undergone a transformational shift. Not only have we witnessed a transition to more digital ways of working, but the responsibilities placed on facilities managers have grown in scope.

Four reasons to go digital for asset management

FM businesses can save time, money and hassle by fully digitising their asset management, says Dan Teare.

Workplace: airing the big issues

Three years on since The Workplace Event was last held face to face, it made its long-awaited return to the Birmingham NEC this month. Craig Peters reports.

Why businesses should be investing in PropTech

As we begin to emerge from the Covid-19 pandemic, there is a heightened focus on employee health and wellbeing.

Unlocking hidden talents through apprenticeships

Facilities management is facing a significant skills shortage. That’s not news: industry bodies have warned of a ‘demographic timebomb’ for years. Apprentice Simon Delmo reflects on the challenge.

Workplace: the role of BIM and digital twins

Gary Watkins explains how businesses can leverage technology to make informed decisions about the workplace.

The rise of the cobots

We have been pioneering autonomous cleaning for over a decade, and the last 18 months have proven to be a pivotable point in this journey for our industry.

FMTech: PropTech’s big little sister

Until recently, in the FM community, only the PropTech startup ecosystem was getting clear attention. That is changing rapidly now.

Making the case for better CMMS software

A recent report suggests that by using connected workforce platforms companies can improve workplace productivity by as much as 25%.

How can offices thrive in the next chapter of work?

After more than a year of uncertainty and lockdowns across the UK, there is renewed confidence in returning to a more normal life as we approach the final stages of the government’s roadmap to lift restrictions.

IoT: help in reaching your sustainability goals

Calls for significant and meaningful action to combat climate change have certainly intensified over the past decade.

Digital twins: the new tool for facilities managers

Covid-19 has spurred a wave of innovation across the business world and certainly within FM itself.

Time to reduce your office car park?

The pandemic has brought with it some real opportunities for future-focused facilities professionals.

Managing fire safety compliance in turbulent times

Building owners who fail to comply with proposed new fire safety measures could be faced with unlimited fines.

Technology is key to success in flexspace

The recent easing of lockdown and reopening of pubs, shops and outdoor spaces has re-energised discussions surrounding the return to offices.

Covid-19: driving technology change

Rodrigue Zbinden considers the recent increase in cloud adoption and how hosted security solutions can help to manage teams, facilities and operations.

Smart monitoring and sustainability

One of the fastest growing sectors for global investment in the past few years has been technology designed to make buildings smarter and more sustainable.

Technology: supporting the return to the office

In the wake of Covid-19, organisations around the world are rethinking space utilisation, employee engagement and wellbeing, sustainability and the overall real estate portfolio.

The importance of change management

Success with new technology requires buy-in from the very people who will be working with it.

Getting flexible with workplace management technology

The only constant in life is change. Managing an office building in the 18th century would look a lot different to a 21st century workplace.

Using technology to create better user experiences

2021 will, we hope, see offices reopening and employees returning with new views on how they want to work. Technology has a crucial role to play.

Enhancing employer brand with cobotics

High staff attrition has been a painful fact of life for FM and cleaning businesses for many years. Technology can help.

Lockdowns and tiers: what do they mean for FM?

Coming out of the second national lockdown in England and into a new tiered system has brought fresh challenges for the FM industry.

A smarter cleaning vision

It is hard to predict the long-term impact that Covid-19 will have on working practices in Europe and the knock-on implications for commercial real estate and workspaces.

Smart makeover

Smart building technology essentially consists of a system of connected devices which can measure data from your building and transform it into usable insights and automation. The experts at Smarter Technologies outline some opportunities.

Controlling costs and improving productivity: 5 steps

Much has been said in recent years about technology in relation to how it is transforming FM, and recent developments have certainly accelerated both demand and adoption.

Resilient decision-making in times of change

In any organisation, times of contraction can lead to difficult decisions. The same goes for periods of growth. Accurate, reliable data is critical in every case.

FM innovation: removing the capex barrier

There is an urgent need for innovation in FM, and in particular the cleaning industry, to improve performance in the midst of the Covid-19 pandemic.

Smart buildings for the 'new normal'

Facilities managers are under pressure to re-open offices safely, but the stakes could not be higher. So how can technology help?

Managing a safer post-pandemic environment

Rodrigue Zbinden looks at how hosted security solutions such as access control systems can support facilities teams in dealing with the challenges of the 'new normal'.

FM post-crisis: a global perspective

What began as a crisis of health is now having widespread global economic and social impact. The way we work and live has changed.

Retrofitting workspace to meet new demands

The Covid-19 pandemic is causing us to rethink what is important for the workplace and how offices are designed, built and managed.

Why smart businesses minimise risk with smart detectors

Market research firm Gartner has predicted that in the internet of things marketplace building automation will be the segment with the largest growth rate in 2020, at 42%.

Digital twins: two is better than one

With access to limitless data in every aspect of our lives, it’s about time that we really utilise that data to improve the world around us. Rob Charlton argues the case for digital twins.

Technology in FM: news from the frontline

i-FM's annual award scheme regularly draws entries from a wide range of organisations, all focused on a single broad goal: meeting the challenge of doing things in better ways through the application of new technologies.

Access control: unlocking the business benefits

Rodrigue Zbinden considers the evolving role of access control systems and their benefits beyond the traditional use as a security technology.

Workplace planning: new tech opens new doors

As workplace needs and expectations change, 3D mobile mapping is becoming a key tool in building management, from construction to streamlining the process of maintenance and upgrades.

Combining the power of people and data

UK-based government solutions provider KBR is no stranger to the facilities management market. A major partner to 20% of the British armed forces, KBR also takes on contracts where they provide a client-side and strategic role.

Ordering in: giving customers what they want

How can facilities managers help workers create better lunchtime habits? Nick Hucker has some observations about current trends.

The FM as data scientist

Is that a possibility, perhaps even a necessity? Paul Djuric looks at how ready the FM industry is for the arrival of big data.

Tech that protects our wellbeing

When technology works, it can help us be well and more productive, Graeme Hughes, MD of Innovise, tells Fiona Perrin; but watch out for those applications that can lead to more, rather than less, stress.

Transparency: the key to better buildings

In Poland, a major contractor has been working with a local building technology specialist to implement new solutions to the age-old problem of transparency of information. Even operating costs can be accurately predicted now.

Making facilities management easier

The continuous evolution of FM methods and techniques has given rise to more efficient and cost-effective solutions in recent years. Shailendra Jain outlines developments in one key area of practice, FM apps.

Smart start for smart buildings

The benefits of smart buildings are well recognised but organisations in the public and private sectors are under pressure to focus their capital on other investments. Gary Thompson outlines a solution.

Why open standards are vital for the future of access control

John Allen explains how IoT enabled access control solutions can deliver security and business benefits for almost any organisation.

A better answer to customer satisfaction

Gary Jones looks at how facilities management software can boost satisfaction levels and retain customers.

How tech is transforming property markets

Over the past five years, new tech has drastically transformed the way B2B and B2C businesses operate. Ritam Gandhi looks at what’s available now and what's on the horizon.

The work app for employee engagement

Engaging employees has never been more important. Fiona Perrin explores how an application that mirrors those we use as consumers is keeping soft services staff connected.

The impact of IoT on facilities management

The Internet of Things is changing fast. What does that mean for facilities managers? David Armour looks at current opportunities and some possibilities on the horizon.

IoT and facilities management

Facilities management is a wide-ranging field that is standing on the edge of a precipice. Lee Davies looks at what technology has to offer for the best way forward.

Office design and the importance of empowerment

Over the past few years, businesses have started to question whether open offices really encourage the behaviours they’re supposed to inspire. But that might well be the wrong starting point for this discussion, as Gerry Brennan explains.

Cash is no longer king for the FM

Driven by the phenomenal growth of smart technology over the past decade, the UK is heading towards becoming a largely cash-free society, with people preferring to use alternative and more convenient methods of payment.

Barriers to BIM adoption in FM and how to overcome them

How many people reading this have BIM fatigue? Who is tired of hearing how BIM can transform facilities management? How come since the 2016 UK government mandate, there is still little evidence of BIM for FM becoming business as usual?

Facilities management in smart buildings

Building technology has come along in leaps and bounds, and 'smart' projects that can offer tangible, operational benefits to building managers and tenants are becoming increasingly popular. Nick Sacke explores some of the issues and opportunities.

Securing the future

Consumer electronics have changed people's expectations and that change is filtering down to slower placed, traditional sectors such as security. So, what should you expect from the security industry asks Derek McLean.

Keeping it real in tech

Artificial intelligence, the rise of the robots, the internet of things, big data: technology is coming to take over. But how much of it is delivering real FM benefits today? Fiona Perrin went in search of those who are keeping it real.

Collaborative workplaces: flexible and future-proofed

Lieven Bertier explores how technology can help FMs create work spaces fit for the future.

Why FM is investing in technology to deliver efficiencies

The facilities management sector continues to face the challenges of low profit margins, decreasing budgets and increased client expectations. 

Can FM be disrupted?

Simon Iatrou examines how the gig economy and new technologies may soon revolutionise FM and other built environment disciplines.

BIM: why contractors and FM providers need to work together

Building information modelling is not new. Nor is the tension between building contracting and facilities management. Mike Knapp argues the case for closer collaboration.

Cyber hacking and FM: no longer just an IT problem

Cyber-attacks, such as last year's NHS Wannacry ransomware breach, are not the sole concern of an organisation’s IT department. Paul Djuric explains.

Brexit and employee engagement

Graeme Hughes explains why connecting with your staff works whatever the outcome of Brexit.

The ultimate finger on the pulse

Richard Savage looks at why intuitive, cloud-based systems are the future of contract cost and performance management.

Sensory overload

Sensor technology is spreading fast. How do we balance the benefits of that with growing concerns about privacy? Raj Krishnamurthy looks at the issues and opportunities.

Flexible working challenges

Just as today's workers expect greater flexibility from their companies, so should facilities managers look for adaptability and innovation from their contractors. Chris Parkes considers what flexible working means for FMs and their outsourcing partners.

The rise and rise of technology

Building systems engineering has become a much more technical discipline. What does that mean for today's engineers and for their FM colleagues?

Using technology to improve service experiences

Technology will change how services are managed, how end-users interact with service providers, and how service employees interact with end-users. But what are the opportunities and risks in using technology to improve service experiences?

What is the future of FM outsourcing?

Corporate real estate management and facilities management have for decades provided the physical cornerstone for businesses of all kinds. All that will soon change, argues ISS.

Why E-Permits to Work will replace paper

As on-site health & safety requirements seem to increase exponentially, the challenge for facilities managers in managing contractors grows consequentially.

Technology in FM: luxury or necessity?

Following a UK-wide survey looking into how technology is affecting facilities management, Service Works Group and i-FM reveal new insights into how the industry is performing.

Are FM people constrained by data?

Michael McCullen implores facilities managers to ask the right question when it comes to specifying a BIM system.

What contactless credit card technology can do for FM

Waiting to pay in a restaurant, where their electronic payment system had gone down, and seeing the old, paper-based vouchers, I thought about how things have progressed, saving time, improving security and removing the paper.

Climate Change and the Hospitality Industry

It's time for action and the tools we need are already available. Andy Badger makes the case for moving away from 'business as usual'.

Making Asset Management Work

Effective asset management needs a vision to take it from being seen as just about data collection and IT systems to being a business tool that adds real value. But that vision only comes when all partners work together as a team, says Duncan Hartley.

Adding Intelligence and Innovation to Facilities Services

ISS is working with technology partners to create intelligent buildings by transforming data into customer satisfaction and bottom-line improvement.

Learning from Downton Abbey

There's a lot that today's business world can learn from an experienced butler's approach to service, writes Gregory Blondeau.

Keeping Check

Matthew Parr expounds on the latest developments in remote workforce electronic monitoring systems and how they can benefit facilities managers employing field-based staff.

Improving Productivity with Mobile Technology

Mark Kirkham discusses how facilities management can use mobile devices and real-time data to improve productivity and create competitive advantage.

Security Integration: What's Next?

Security technology is developing fast, and client expectations are rising at the same time. The challenge for system providers and operators is, can they keep up? John Davies looks at some of the issues and opportunities.

Room for improvement

Our cities are developing at such an incredible rate that space is now at a premium. In response, Paul Statham says, organisations should turn to resource scheduling systems.

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Retrofit goals: modern asset management is critical

As the world increasingly focuses on sustainability, carbon retrofit initiatives have become crucial for reducing carbon footprints and fighting climate change.

How data powers sustainability in workspaces

If we don’t know what’s happening in our offices, we can’t make them more efficient or sustainable.

Connecting the dots

We live in a world where droves of information and data are at our fingertips, containing limitless potential insights.

Maximise the impact of your data

Ever found yourself drowning in a sea of data, wondering if there's a way to make sense of it all?

How to innovate with minimal risk

John Norris looks at how an open approach with a clear evaluation process can keep the FM at the forefront of innovation.

The empty office space challenge

Organisations are grappling with an unprecedented challenge – what to do with vast, often underutilised floorspace.

Data: reimagining facilities management

Ricky Majer, chief technology officer at SBFM, explores how FM organisations can unlock the power of data.

Proptech: the future of CRE management

Simon Russell explores current challenges and new opportunities as teams push for better solutions in the hybrid working age.

Unlocking efficiency, security and compliance in the workplace

For all the negatives attached to Covid-19, and there were many, one positive was the boost to workplace technology.

AI: Superman or Kryptonite?

Now that the dust of innovation has settled on the hype around ChatGPT, it may be a good time to unpack the full implications of this technology.

Total Experience: the key to the future of FM services

Experience matters. To employees, businesses and customers. But positive experiences don’t emerge because of a new-fangled tool or a buzzword-filled communication strategy.

Invisible humans at the shrine of big data

The focus of this year’s Workplace Futures conference is ‘technology in the workplace’. This raises some pressing questions, David Sharp writes.

Data, data everywhere

But data is not the same as information. For decision-makers, data can be meaningless, even misleading.

Build smart for smart business

Smart. Facilities management is awash with the concept, hailed as the future not just of buildings but of the whole built environment.

Can dynamic capacity planning offset high office costs this winter?

The world has been through a dramatic learning process, and everyone anticipated a new post-pandemic chapter. But that is still emerging, argues Raj Krishnamurthy.

How to ensure IoT system security

Wireless IoT sensors are an affordable and easy-to-use solution for comprehensive data collection. Security, however, remains a worry.

Cobotics in FM: The past, present and future

The dirty, dull, distant, dangerous or repetitive. If a task falls into any one of these brackets, chances are it’s a nuisance or a burden.

Apps: evolving an online community

Samsic UK recently launched its Samsic One app. Project lead John Conry Jnr explains the ethos behind it and what sets it apart.

Time for change: how we can avoid neglecting assets

For any company that has been around for a long time, change can be difficult to accept. After all, why change the core of a business which has stood the test of time?

The future of FM is changing

Some companies are already showing that agility and the ability to quickly adapt to a new business environment is the key to success.

CRM: essential to successful customer experience

In a customer-centric world, simply offering a service isn’t enough. The focus now rests on offering an experience that research shows drives over two-thirds of customer loyalty.

Improving customer confidence in FM

Facilities management has never had a higher profile, as FM has become a much-needed weapon in the fight against the coronavirus.

The current state of FM and where we’re headed

I recall 2015 and 2016 very clearly. Those were years when we thought we knew what the future held for work, the workplace and facilities management in particular. We weren’t quite right.

Finding the right technology in a digital world

The pandemic has spurred workplace change. A survey from McKinsey found that the year following the initial UK lockdown accelerated the adoption of workplace technology by several years.

FM: time for a new approach

Jeff Dewing argues the industry has a watershed moment to address its issues and shares his manifesto for change.

Why we need to rethink technology in FM

The facilities management Industry is going through an important transition period. And technology needs to be a part of that.

Facial recognition: friend or foe?

The BBC's 2019 drama The Capture, about a young soldier accused of a crime he denies, feels particularly pertinent for these times of tumultuous politics and rapid technological advancement.

Owning the data and the data agenda

The future is equal parts exciting and terrifying. New technologies are opening up a world of possibilities; but they are also raising real-world concerns, like who will use, manage and ultimately own the abundance of new data that is produced.

Cyber security: have you left a window open?

When it comes to cyber security, we are fighting a perception, potentially fuelled by the suppliers of stock photos, that hackers are fantastically smart, well resourced, highly (and predictably) motivated and dressed in hoodies.

Making technology work for FM

If technology is going to become an increasingly necessary and perhaps even an enhancing part of FM going forward, how do we ensure that this promise is delivered? Mark Hazelwood looks at some of the issues.

Passing the buck: responsibility and accountability for compliance

Who is really responsible for compliance in an organisation? This was just one of many questions recently posed at the latest BIFM Leaders' Forum panel debate hosted by Churchill Service Solutions in London.

Compliance: simpler than it sounds

Harrison Briggs discusses the ever-changing requirements around compliance in the built environment.

The top workplace trends of 2018

Gregory Blondeau discusses the trends set to transform the workplace this year including the management of technology, personal data and privacy.

Smart talking

Jess Edwards explains how the right technology can help organisations communicate better while saving time and money.   

BIM means us too

There's no escaping the fact that FMs are part of the government’s BIM drive, says Kath Fontana.

Is FM at risk of dehumanising?

Embracing the age of big data and all its associated ground-breaking technology is crucial for the FM sector, but there is a risk that partnership working and collaborative cultures could be lost to the detriment of the client relationship.

Using technology to ensure compliance

The property and facilities management sectors are often slow adopters of innovation, even when it offers significant benefits and is straightforward to implement.

Going digital for reduced food miles

Nowadays sustainability is an ingrained business practice and nearly every organisation has green policies in place to reduce its impact on the environment.

Where are the innovators?

Who is making things happen in the built environment sector? Who's stimulating change?

FM: technology is the future

Advances in technology increasingly mean facilities can be managed from anywhere, often without the need for human intervention. Lionel Prodgers makes the case for embracing the trend now.

Remote control

As Workplace Week comes to a close, showcasing some of the best examples of office innovation in the UK, Tim Clapham discusses how technology can help facilitate new ways of working.

BIM: not the Holy Grail

Building information modelling: three words that generate a range of reactions from people working in the UK built environment.

Flexible workspace: real benefits

Flexible working has long been a hot topic amongst industry folk, but the recent announcement from Yahoo! made the issue a national discussion point yet again.

Social media is the future

Let's light the blue touch paper. 90% of you reading this are luddites when it comes to social media.

The future is integration

The facilities management sector is awash with acronyms, especially in the technology sphere as three and four-letter terms are bandied around with increasing ease, if not understanding.

Up from the Ashes of Recession

No well managed business can risk standing still for too long. Stagnation can all too easily lead to extinction.