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Businesses risk sleepwalking into cyber attacks, RICS warns
Survey finds 73% believing a cybersecurity incident will disrupt their business within two years.
BMS: connection means risk
As building management systems are increasingly internet connected, risk management becomes increasingly important.
Bellrock buys booking and scheduling business
Acquisition of WiggleDesk is part of an ‘ambitious 2025 M&A strategy’.
JLL injects AI into property management
CRE group has launched an artificial intelligence assistant designed to support real estate owners.
JLL partners with ServiceNow
New collaboration bridges the gap between real estate and IT services for improved workplace management, firm says.
Planon named FM leader
Market research firm rates technology company amongst leaders in facilities management applications.
Workplace Futures 2025: white paper available now
February’s FM conference tackled a growing talking point for the industry – artificial intelligence.
Sodexo tool spotlights social value impact
Sodexo UK & Ireland’s Government business launches new client-focused, data-driven reporting platform.
BSI offers guidance on AI sustainability
Generative AI applications may use 30 times more energy than machines running task-specific software.
OCS collaborates with Morrisons on cobotics
New cleaning technology introduced across supermarket group's logistics sites.
Government targets AI for growth
Action plan aims to ‘turbocharge growth and boost living standards’.
Demand for ‘connected intelligence’ surges
Research shows innovative solutions emerging from drive for real estate optimisation.
Galliford Try partners for AI-driven security
Next-gen technology designed to enhance security and protect assets, workers and surrounding communities.
New Equans brand will drive digital offer
Equans Digital brings together a range of solutions focused on decarbonisation and digital transformation.
BM trials AI self-checkout
Caterer is testing system at two client sites, with possible roll-out to follow.
Five shortlisted for Technology Award
The shortlist for i-FM’s long-running Technology in FM Award has been announced.
City FM partners with Totalmobile
Lone worker protection technology to be rolled out for 600 employees.
Planon in major Middle East win
Tamimi, largest service provider in the region, to deploy Planon’s Field Services platform.
Annual FM market report online now
Trends & Opportunities, the unique annual review from i-FM, looks closely at the UK industry and how it is shaping up for the future.
IoT set to revolutionise building operations
Technology evolving rapidly to meet building owners and operators needs.
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AI-powered savings in Nottingham
University’s state-of-the-art Connected Services Hub is cutting costs and increasing efficiency.
AI and security: responsible use charter published
Confederation of European Security Services offers guidance for security companies.
Datore signs five new customers
FM is catching on to the transformative power of data, says the analytics as a service specialist.
Technology in FM Award: deadline coming
November already! and the closing date for this unique annual award is the 29th.
Many businesses lag behind on maintenance
As many as 60% may still be using paper-based maintenance guidance.
JLL turns up the AI dial
New purpose-built platform will leverage the best of human and machine learning, says the CRE group.
AI will bring FM a new era of efficiency
Artificial intelligence is poised to transform the landscape of facilities management, says CBRE.
DMA scoops IWFM award
Property services specialist won Best SME-led Innovation at the 2024 Impact Awards.
Mitie saves time and increases efficiency for hospital
Deployment of new technology sees task response time reduced by 58% and cleaning task efficiency increase by 247%.
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IFMA publishes AI report
New publication aims to provide a roadmap to understanding and leveraging AI in the built environment.
Technology in FM Award 2025: open for entries
With an autumn closing date, now is the time to start thinking about entering for this unique award.
Smart buildings bring sustainability, security and cost benefits
Survey finds smart systems deemed essential in meeting business and environmental challenges.
New CAFM system enters the market
Newcastle-based tech firm Elisian builds on experience in regulated industries to develop a product tailored for FM.
Bidvest Noonan launches digital twin service
TwinSpace offers clients 3D virtual replicas of their facilities.
JLL assesses the state of FM technology
New report looks at how tech is driving efficiency and effectiveness amid understaffing and budget constraints.
Embrace AI tools, say business leaders
Three-quarters expect job displacement from AI, but most see innovation as more important than protecting existing roles.
Planon named a CMMS software leader
Solution configurability, global reach and customer service highlighted as key strengths.
Easing the systems integration challenge for FMs
Two-thirds of professionals affected by issues relating to FM technology.
AI guidance and education slow to materialise
As artificial intelligence finds its way into business operations, senior executives have significant concerns.
Sodexo brings data-first approach to NHS Trust
New asset performance management software delivering benefits for Manchester University NHS Foundation Trust.
Vinci Facilities to roll out Maximo
The new system will complement and extend existing capabilities.
EMCOR launches insight service
The new service combines the expertise of EMCOR UK’s people with leading technology.
The future is AI, carefully applied
Majority of CFOs and CEOs believe AI technology will have significant impact on their industries over the next three years.
Entry opens for Technology in FM Award
If you are doing great things with technology in FM, now is the time to start thinking about this unique award.
Amey partners for energy management AI solution
‘Ground-breaking’ solution makes real-time changes to building assets in response to how a property is being used.
CIOB publishes AI playbook
The Chartered Institute of Building's Digital and Innovation Advisory Panel advises on AI in the built environment.
JLL brings AI into its FM app
AI technology will support delivery of cost-effective, compliant, pro-active facilities management.
Totalmobile adds IoT to service offer
New partnership aims to transform social housing and local government services.
What will facilities management look like in 2050?
July event will showcase cutting-edge technology and visualise the future of FM.
Avoiding common IoT pitfalls
As IoT deployments increase careful planning and management are essential.
NHS Open Space to be rolled out across the estate
An improved system aims to enable maximum visibility of estate utilisation and management.
Job postings that require AI skills growing fast
If you thought artificial intelligence was somewhere over the horizon, the recruitment market says differently.
ISS to collaborate with Microsoft on AI
The goal is to reimagine flexible work powered by AI solutions.
AI: text generation leads the way
Artificial intelligence is rapidly finding its way into organisations.
JLL puts the case for better data
More on the ‘hybrid working is here to stay’ theme, with some interesting statistics, too.
AI: everything you need to know but were afraid to ask?
Our latest interview features Fiona Perrin in conversation with AI expert Inma Martinez.
Demand for analytics and optimisation driving controls market
The global building automation and control systems market grew by nearly 6% in 2023.
Bidvest Noonan launches Dynamic Workplace
New intelligence-driven service solution employs cutting-edge sensor-based technology.
Workplace Futures: the white paper
Collection of 18 articles summarises all the content from February's FM industry conference.
Bidvest Noonan launches operations platform
Task is a cloud-based platform designed to transform the way the company operates in the field.
Tango buys Locatee
Workplace analytics sector continues to consolidate as software group buys solutions provider.
Workplace Futures: videos online now
Relive all the action, or find out what you missed, at this year’s annual FM conference.
The future of cleaning
Two industry bodies and a university are set to explore innovation in the UK cleaning sector.
Lone worker protection alerts surge
Growing risks and hostile environments are driving up the number of alerts.
2024 Technology Award winner revealed
Soft services specialist SBFM Ltd has won the 2024 i-FM Technology in FM Award.
Amey and MRI to launch ‘first of its kind’ software
The new technology platform will revolutionise the way public sector clients manage their workplaces, they say.
Workplace Futures 2024: join us, in-person or virtual
Ten days to go and just a few in-person delegate places are available. Book now.
Bellrock buys mobile data collection specialist
Mobiess Ltd is the group’s second acquisition announced this month.
Workplace Futures 2024: programme confirmed
The full programme for February’s FM industry conference is complete and online now.
New ‘smart’ offering from SFG20
The building maintenance software specialist is aiming to address ‘once in a generation’ challenges facing FM.
Tech Award shortlist confirmed
The shortlist for the 2024 i-FM Technology in FM Award has been announced.
Seriös about growth
Technology consultancy Seriös Group is aiming to treble its workforce following a six-figure investment.
What does AI think about the future of technology in FM?
We asked three content generators the same question. The answers were disappointing.
Few businesses embracing digital-led maintenance
New research finds only 20% of businesses are ‘wholeheartedly’ embracing this strategy.
Energy management software providers rated
The energy efficiency and sustainability management sector is set for growth, but who are the best providers?
Elior UK introduces mixed reality training
The technology enables staff training ‘anytime, anywhere’.
Cushman & Wakefield to embed AI across operations
The property services group becomes the latest to roll out artificial intelligence to enhance client and employee outcomes.
Mitie opens Facilities Transformation Hub
The Hub showcases a range of cutting-edge technologies being used to drive change.
AI and the future of facilities services
A new ISS white paper argues that artificial intelligence is set to reshape products and services, transforming the industry.
Technology Award: time to act
Entry closes for the annual Technology in FM Award in just over two weeks.
Principle calls in the robots
New partnership brings the Ozmo window cleaning robot to London.
AI expected to reshape security services
Nine in 10 security chiefs say AI will have the biggest impact on physical security operations over the next five years.
Bellrock reports Concerto success
The property services group’s CAFM and IWMS platform is marking a period of record-setting double-digit growth.
HqO aims to transform workplace experience
The platform has been selected for a series of UK science and innovation sites.
REAMS supporting Stadium Support
Hard services specialist Stadium Support Services has brought the asset management specialist into its contract with Queens Park Rangers.
Technology Award: enter now
The annual Technology in FM Award is welcoming all entries that demonstrably benefit organisations and their people.
Companies increasing workplace tech budgets
Commercial real estate occupiers are willing to put their money where the technology is, according to new research.
Cloudfm recognised for innovation
The Mindsett product has helped the firm to rank second in the BusinessCloud Top 50 PropTech businesses.
JLL targets energy efficiency and carbon reduction
Royal London Asset Management will implement the firm’s Hank platform across its managed offices portfolio.
Awards: Compass and SoftBank shortlisted
SoftBank Robotics and Compass Group have been cited for their innovative application of robotic solutions in the catering sector.
Apleona buys into predictive maintenance specialist
The Germany-headquartered FM group has acquired a stake in the Irish predictive maintenance business Eastway.
Mitie unveils Merlin Connect
The new cleaning technology platform is seen as cutting-edge.
NJC bringing robotics to window cleaning
The firm has teamed up with a Dutch specialist to bring a new solution to the UK and Ireland.
Top workplace system integrators named
Market research and advisory firm Verdantix has identified five systems integration leaders.
ISS opens innovation lab
The facility services group has officially inaugurated its new Future of Work Innovation Lab in Porto.
ISS targets digitisation of asset operations
The FM services group has announced a global strategic partnership with tech start-up ToolSense.
CBRE: 1bn sq ft using AI-powered FM
Smart solutions are being used to improve operational reliability and drive efficiency at more than 20,000 client sites.
Amey trials robotic technology
Amey’s facilities management business is testing a new means of capturing data across its education portfolio.
JLL unveils GPT model for property
JLL GPT aims to provide private, secure generative AI services to amplify insights and client outcomes.
MyTAG wins with Zip World
The technology firm is delivering solutions for health & safety, statutory compliance and employee engagement needs.
Peacock adds colour to asset management group
Asset management solutions provider BPD Zenith has acquired Peacock Engineering Limited.
BigChange marks ‘record breaking’ first half
Leeds-based job management software provider celebrating its best ever six months for customer acquisition and contract wins.
Johnson Controls acquires FM:Systems
The acquisition adds complementary cloud-based software-as-a-service workplace management capabilities to the buyer’s existing portfolio.
Accruent and ServiceChannel partner up
The two tech platforms are aiming to deliver a unique integrated real estate and facilities management solution.
Tech companies partner to extend service offer
Two field service management software providers have formed a strategic partnership to strengthen their offer across the UK and Ireland.
Portico teams up with transACT
A new partnership brings the guest services specialist together with the workplace technology solutions and services provider.
White paper offers 7 steps to a smart building
The paper, from software group Service Works Global, argues that multiple new technologies and a big budget are not essential.
Proptech: Australian group builds presence in Europe
A recent acquisition shows the scale of the ambition and opportunity in this sector.
Planon partners with SAP
The software powerhouses have announced a strategic partnership with the objective of offering companies an integrated solution for real estate and facilities management.
Equans launches Smartr digital offer
The advanced digital platform will drive efficiencies and help accelerate decarbonisation efforts across the built environment.
Technology critical to FM’s future
New research suggests that almost half of FMs think their business could become unviable if it doesn’t improve its digital technologies and skills.
Workplace Futures white paper now available
February’s FM conference tackled the big and very timely topic of technology in the workplace.
Amey adopts digital solution for defence contract
Amey is using AI-powered visual assistance, enabling engineers to deliver a more effective service when carrying out housing maintenance tasks.
Planon in key acquisition
Planon has announced the acquisition of control.IT, the largest software company specialising in real estate asset and portfolio management in its region.
Workplace Futures: slides and videos available
The theme for this year’s conference was technology and FM, and all speaker slides and videos are available on the website now.
Technology Award winner announced
A team comprised of Softbank Robotics, H3 Dynamics and Bouygues Energies & Services has won the 2023 i-FM Technology in FM Award.
Don’t miss out on Workplace Futures
The landmark annual conference is taking place today. You can sign in for the virtual event at no cost.
Team Software partners with Orka Works
The partnership brings together two growing firms, both with a focus on the facilities management industry.
IFMA on change and the implications for FM
New research explores how changing organisational priorities are shaping the future of the built environment and FM roles.
Planon takes stake in PropTech company
Planon has acquired a majority share in Ubigreen, a company focused on energy performance and workspace optimisation.
Planon partners to extend cloud offering
The global provider of building management software is partnering with Microsoft and adding Microsoft Azure to its cloud platform.
Datore launches energy management solution
Software from the data analytics firm measures and analyses real-time energy data and automates processes with notifications and actions.
Workplace Futures programme published
The programme for February’s FM industry conference is complete and online now.
NHS moves on smarter buildings programme
NHS Property Services has appointed Hark Systems Ltd to provide expertise and consultancy on programme design.
Six shortlisted for Technology Award
The shortlist for i-FM’s long-running Technology in FM Award has been announced.
FM market landscape report online now
Trends & Opportunities, the unique annual review from i-FM, looks closely at the UK industry and how it is shaping up for the future.
Stirling rolls out largest of its kind IoT network
This is the UK's first scalable and secure technology roll-out designed to improve the health, safety and wellbeing of council tenants.
Infogrid acquires data analytics firm
Building intelligence SaaS technology company Infogrid has acquired Aquicore, an ESG data and analytics specialist.
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Equans supports smart building transition
Equans has been instrumental in the digital transition of a newly refurbished Leeds building into an industry-leading example of a smart building.
ESG goals: testing progress
ESG commitments are an increasing priority for most businesses, but research suggests that many are still at the first stage of the journey.
Energy start-up tackles empty room challenge
Energy management technology firm EcoSync has launched a room-by-room dynamic management platform in a bid to reduce energy waste.
Technology critical to hybrid working
Organisations need to implement tailored tools and processes that work for their employees, clients and business models.
Swansea place for Bellrock
Swansea University’s five-year hard services agreement includes a 24-hour helpdesk covering about 100 buildings across the city.
Condeco merges with iOffice + SpaceIQ
Bringing the provider of workspace scheduling software together with the workplace and asset management company creates Eptura.
MRI grows with retail specialist
The acquisitive real estate software group has announced the acquisition of UK-based Springboard, a provider of footfall counting and artificial intelligence-powered analytics.
October deadline for FM technology award
Over the past two decades the annual i-FM Technology in FM Award has highlighted some remarkable developments, as new ideas and capabilities have moved into the industry.
Digital cleaning summit due next week
FM Innovators will focus on bringing innovative cleaning technology to FM with its second summit on Tuesday, September 20th.
Sensor specialist tackles desk occupancy
Data collection has become one of the most active areas of development as technology pushes ever further into the workplace.
Birmingham ‘smart campus’ initiative moves ahead
The University of Birmingham has selected Schneider Electric to support the development of its Smart Campus project.
Technology in FM Award: October deadline
The longstanding industry award scheme remains open for entries until the end of next month.
Altuity secures listing on CCS framework
Specialist software developer Altuity Solutions has secured a place on the Crown Commercial Service’s G-Cloud 13 framework.
PropTech50 innovation ranking for Altuity
For the second year running the software provider has ranked in Business Cloud’s PropTech50 innovation listing.
Expansive FM in 3-country win
The CAFM specialist has been appointed to support the growth and development of Starbucks and KFC franchises in the UK, Austria and Slovakia.
CBRE extends FM technology offer
The property services group has announced the acquisition of E2C Technology, an artificial intelligence/machine learning specialist.
Summer heat: the importance of technology
Post-pandemic, the Building Controls Industry Association says, people are expecting their employers to take steps to ensure their place of work is a comfortable environment.
Another asset management win for Peacock
Liquid petroleum gas supplier Flogas Britain has appointed the engineering firm on a new enterprise asset management contract.
Robots: the future of customer service?
The majority of users have a positive experience with customer service robots, according to new research.
Eric Wright FM up for customer service award
The firm’s Variation App is one of just three initiatives in contention for the IWFM Award for Excellence in Customer Experience.
Northumberland turns to Totalmobile
Northumberland County Council is deploying the company’s field service management solution to digitalise its FM operations and link the FM business unit with other council services.
BigChange boasts big H1
The Leeds-headquartered field service management software company has signed almost 200 new customers in the first half of 2022.
73% of FMs are struggling to source labour
Labour sourcing is the top obstacle for FM professionals when providing cleaning services of the right quality.
Sodexo celebrates Accelerators success
Sodexo has marked the culmination of its UK and Ireland innovation programme in a special event held at its London headquarters.
Networked systems increase cyber-attack risk
Companies face an increasing but under-recognised threat from cyber-attacks on building systems.
FM Innovators Workplace Summit due this week
FM Innovators, the global group that fosters tech start-ups in FM, has scheduled its first Digital Workplace Summit for Thursday 7 July.
Planon extends workplace services
The building management software provider has announced the launch of Planon Workplace Edition.
Security upgrade for the Proms
The world’s greatest classical music festival is to introduce an innovative form of paperless security technology for those working or performing at this summer’s event.
Totalmobile launches field service intelligence solution
The field service management software company has unveiled Insight, a system that enables organisations to gather and review data from services as they are taking place.
ISS joins FM cobot development team
The FacilityCobot project aims to develop a mobile robot that can relieve cleaning staff from repetitive or physically exhausting tasks.
SoftBank Robotics partners for enhanced service solutions
The expert companies will develop a variety of automated and intelligent tray delivery systems to help with challenges in the service industries.
Demand Logic to roll out carbon cutting tech
The proptech firm has closed a new funding round, pulling in investment to back growth and development.
Elior brings in the robots
Contract caterer Elior UK is trialling the use of robotic food delivery technology to increase efficiency and enhance customer service.
Sypro scores with Hull City
The EFL Championship football club is partnering with compliance and asset management software provider Sypro.
FM Innovators turn focus on maintenance
The global group that fosters tech start-ups in FM will hold its first Digital Maintenance Summit on Thursday the 9th.
ABM launches new ventures programme
ABM Ventures will aim to accelerate growth through investments in both client and team member experiences and industry-leading use of technology and data.
EQUANS launches digital services
The new brand, EQUANS Digital, is designed to help customers develop their performance and accelerate their tech transition.
AI liquid sensor business attracts new backers
InferSens, a ground-breaking machine learning-based sensor business, has attracted substantial new investment setting it up for success in the FM and building services sectors.
Sodexo’s Harris scoops BCIA award
The company’s hard FM ambassador, Joanna Harris, has been recognised by the Building Controls Industry Association with the Outstanding Contribution award.
IWMS: the future is CPIP
Move over integrated workplace management systems. Make way for connected portfolio intelligence platforms.
May 12th was a big day in the office
Last Thursday office occupancy in the UK reached an average of 42%, the highest national daily average since the start of the pandemic in March 2020.
i-FM Technology in FM Award: entry open
Doing great things with technology in FM? We want to hear from you.
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FM Innovators Summit coming May 19th
FM Innovators, the global group that fosters tech start-ups in FM, has scheduled its 1st Digital Cleaning Summit for Thursday the 19th.
CBRE partners with Microsoft for enhanced FM
The partnership focuses on providing a significantly enhanced suite of technology offerings to serve large retailers and other companies with distributed-site footprints.
Technology: robots in the kitchen
Karakuri, the leading provider of smart kitchen systems, has launched a certification programme for third-party catering software, products and services.
SoftBank Robotics signs strategic partnership in Italy
ISC, the leading Italian services provider, will now offer Whiz, Europe’s first industrial cobotic vacuum sweeper, to its FM and cleaning contractor clients.
14forty: robot joins the team
The FM business has introduced a sophisticated cleaning robot into parent company Compass Group UK & Ireland’s Chertsey headquarters.
TEAM Software offers Lite option
TEAM, which specialises in the facilities services market, says its new option is an easy-to-use, all-in-one platform that empowers small and early-stage companies.
Covid-19: safest day in the office is Wednesday
Workers looking for the lowest virus transmission risk day of the week to go into the workplace should go in on a Wednesday.
Hospitality industry losing out on savings
The UK hospitality industry is missing out on savings of £736m a year due to outdated facilities management practices, according to a new study.
Workplace: more doors opening
The number of offices open in both London and the UK has reached figures not seen since the start of the pandemic in March 2020.
Arcus celebrates Technology Award win
The facilities management company was presented with the 2022 Technology in FM Award at last week’s Workplace Futures conference.
Arcus FM wins 2022 technology award
This year’s i-FM Technology in FM Award was presented to Arcus FM for its Photovoltaic Energy Dashboard monitoring and management system.
RICS unveils IBOS framework
The International Building Operation Standard promises a new approach to measure and manage how buildings perform for people.
Totalmobile buys to grow service offer
The field service management software company has acquired shift planning, rostering and workforce management specialist Working Time Solutions.
Savills buys workplace platform
In another significant move on the proptech front the firm’s investment subsidiary has acquired tenant and workplace experience platform Cureoscity.
Amey deploys scheduling solution for MoD work
A new digital solution aims to enhance the maintenance of military homes across the UK and reduce carbon emissions.
Johnson Controls secures NHS framework place
The six-year framework covers the provision of smart building solutions using internet of things technology.
Views on the future of work remain mixed
Covid restrictions are being relaxed and central government is calling for people to return to the workplace, but the views of workers are mixed on this.
Condeco acquires Proxyclick
The workspace management software provider has extended its reach with the acquisition of a leading visitor management specialist.
SoftBank Robotics joins forces with Infogrid
The leading provider of autonomous cobots has formed a strategic partnership with the leading provider of smart building systems.
EMCOR UK launches workplace app
AXIS is designed to enhance the workplace experience by seamlessly connecting organisations with their employees.
Planon completes European offer
New acquisition is the last building-block in its cost control and financial optimisation offering in the European markets.
JLL acquires proptech company
The property services group has announced the acquisition of California-based Hank, a virtual engineering optimisation platform powered by artificial intelligence.
CBRE extends occupier strategy services
The property services group has acquired a US-headquartered provider of occupancy planning and technology services.
Catella APAM extends Demand Logic deal
The specialist UK real estate asset manager has extended a partnership that provides building performance analytics at Arlington Business Park in Reading.
Sodexo calls in the robots
The cleaning team at Stoke Mandeville Hospital now includes Chloe, who will be working on the children’s ward.
Bellrock’s Concerto partners for IoT solutions
The group’s CAFM software business has teamed up with Disruptive Technologies, the award-winning developer of the world’s smallest IoT sensors.
Altuity wins grant for retrofit services
Altuity Solutions, the Bristol-based developer of facilities and asset management software, has won a £15,000 grant to help it expand into the growing but challenging retrofit sector.
Johnson Controls develops all-in-one solution
The building services specialist says its new system can track sustainability, health and wellness metrics while also reducing energy and water use, waste and carbon footprint.
JLL acquires building operations technology company
Acquisition of Building Engines will expand its reach and extend the open ecosystem of the property management platform for real estate investors and operators.
Planon named a leader for CMMS and FM
The recognition comes from technology market specialist IDC in two of its recent MarketScape assessment reports.
White paper: business strategy in an uncertain world
The past 18 months or so have been amongst the most challenging in living memory, especially for services businesses.
Ocado serves up catering robots
Food service robots are preparing fresh, personalised lunches for the 4,000 employees returning to the group’s HQ.
Autodesk invests in iOFFICE pair
Autodesk, one of the biggest names in built environment technology, says its strategic investment will give businesses unequaled ability to optimise their assets.
The workplace challenge: triggering new investment
Corporate real estate and facilities management teams are planning new technology investments across employee workplace experience, asset management and cloud-based security solutions.
WorkWave to acquire TEAM software
The provider of software-as-a-service solutions has extended its reach into the services sector with this latest acquisition.
MRI fills in a gap
The acquisitive real estate software group has announced the acquisition of customer relationship management solution provider Box+Dice.
Birmingham targets ‘smartest university campus in the world’
The University of Birmingham, in partnership with Siemens, has set its sights on the benefits of a series of new technologies.
Technology & FM: more information and training needed
A survey from property services specialist DMA Group has found that almost three-quarters of those working in the industry class themselves as tech-savvy. But there’s a ‘but…’.
Key merger in workplace software sector
iOFFICE, an industry leader in workplace experience and asset management solutions, and SpaceIQ, a leading integrated workplace management system provider, have merged.
MRI acquires FSI
The highly acquisitive MRI Software has added another provider to its portfolio with the acquisition of UK-headquartered FSI.
Altuity ranked in proptech top 50
Altuity Solutions Ltd, the award-winning developer of facilities management software, has been included in Business Cloud’s inaugural #PropTech50 innovation ranking.
Freespace supporting workplace occupancy research
The workplace technology company is assisting Cardiff University with a study of occupancy patterns at the Open Space Network building in Warminster.
Vote of confidence in FM technology
Technology investment group Fortive is to buy procurement and service delivery platform ServiceChannel in a $1.2bn deal.
Corporate occupiers grapple with Covid response
Global office occupancy rates decreased in June compared to May as organisations introduced strategies to tackle the resurgence in coronavirus cases.
Budget shortfalls put sustainability at risk
Budget constraints and buy-in from senior leadership are the two biggest barriers to adoption of smart technologies.
Big jump in spending on workplace software coming
The overall market for space and workplace management software will grow from $0.9bn in 2021 to surpass $1.7bn in 2026.
Investment group acquires iOFFICE
Private equity firm Thoma Bravo will back the workplace and asset management SaaS software leader in accelerating innovation and expansion.
Planon launches online marketplace
The global provider of real estate and facilities management software has launched a new resource for organisations looking for PropTech innovations.
Gartner names Cloudfm as a global leader
The technology research and advisory company has singled out Cloudfm as a leader in IoT-enabled predictive maintenance.
Altuity secures R&D funding
A business growth grant from the West of England Combined Authority will fund 80% of the hardware costs for an R&D project.
FM missing out on the promise of new technology
A recent survey of FMs has revealed some alarming contradictions in the industry’s approach to technology.
Hyperautomation: a strategy to drive business growth
This could be the competitive differentiator that FM service providers need to win, and retain, new clients.
Open for entry: i-FM Technology in FM Award
If you are doing great things with technology in FM, we want to hear from you.
Demand Logic backs up London development
The software company has been appointed to support net zero targets on a major central London site.
Bouygues joins drive for innovation and digital transformation
Bouygues Construction has joined forces with The Cambridge Service Alliance, with a focus on research around digital twins.
Q3 calls in Clenetix
Q3 Services Group has appointed the cleaning software specialist to provide check in/check out time and attendance monitoring for a national logistics company client.
Spica awarded grant for workplace app
Birmingham-based Spica Technologies has been awarded over £200,000 in funding to develop a plug and play workplace experience app.
Sport Ireland Campus goes digital
Workplace management solutions provider Over-C is partnering with the Sport Ireland Campus to digitally transform facilities management.
Office occupancy data shows slow return
Data captured by workplace technology specialist Freespace shows low, but rising, occupancy levels.
SoftBank Robotics signs deal in Israel
SoftBank Robotics EMEA has signed a strategic partnership with I.E. Mittwoch & Sons, a leading provider of robotic solutions in Israel.
Technology survey launches
Where is FM on the tech curve these days: leading, keeping up, lagging? We want to hear from you to build a picture of frontline opinion.
Employees want reassurance
More than half of UK employees thinking about returning to the workplace would feel more comfortable if their employer used data to improve the healthiness of the building.
Samsic rolls out digital security management
The facilities services provider is launching an integrated security operations and workforce management platform after client trials.
Access Group buys Ezitracker
Ezitracker, the provider of workforce management solutions well known in the FM sector, has been acquired.
Totalmobile buys analytics firm
The UK-based field service management software company has announced the acquisition of Cognito iQ.
Data: what good is it really?
Data and its impact on the FM industry has been a hot topic for years. Yet many organisations still have questions. Around service delivery, around customer experience: does all that data really make a difference?
MRI adds safety and security capability
In its latest acquisition the real estate software company has extended its offer into workplace safety and security needs.
Planon adds on AddOnn
Planon has formed a new partnership with SaaS solutions provider AddOnn to support delivery of cleaning and related services.
Wagestream scoops 2021 Technology Award
The employee financial support system has come top in the competition for the annual i-FM Technology in FM Award.
Is AR FM's future?
Augmented reality is becoming a crucial component of facilities management, according to a new report.
MRI takes Manhattan
MRI Software has entered into an agreement to acquire the Trimble group’s real estate and workplace solutions division.
Businesses sceptical about the value of technology
Outdated attitudes amongst senior business leaders are at risk of jeopardising future business survival.
GoSpace AI teams up with JLL
The plan is to deliver a revolutionary occupancy management solution for the post-pandemic hybrid workplace.
Planon buys for growth
The global CRE and FM software group has taken a majority stake in a complementary Dutch business.
Technology spending priorities for 2021
Businesses are looking at budget increases focused on protecting the environment and worker health and safety.
Sodexo scoops IFMA innovation award
Last week’s World Workplace virtual conference saw Sodexo recognised for the development and implementation of its Covid-19 management app.
Technology Award shortlist confirmed
The quality of entries for the i-FM Technology in FM Award remains high. No negative Covid-19 impact here.
White paper explores the power of data in cleaning
The new report examines how service providers can use data to demonstrate professionalism and make improvements in areas that are growing in strategic importance.
Tracking office use as lockdowns come and go
Office occupancy during the second lockdown remained six times higher than during the first, building sensor data shows.
Infogrid raises $15.5m to accelerate growth
The company, founded in 2018, is set on "making the unfulfilled promise of scalable IoT a reality". And it is targeting FM in particular.
Covid-19 shaping technology investment
The smart building sector looks set to benefit from a surge of spending in 2021.
The key to tech in FM
A new report from the IWFM and Microsoft argues that partnering is the route to overcoming 'the technology barrier' and realising its potential to impact workplace performance.
Covid-19: a boost for technology in the workplace
The pandemic could be the death knell for 'dumb buildings' as it catalyses and accelerates the long-term shift to smart technologies.
Totalmobile plans growth following investment
The field service management software provider has secured major backing to accelerate its investment in R&D, organic growth and acquisitions.
BigChange puts RFM on the road
The hard services company RFM Group is rolling out a new cloud-based mobile workforce management system.
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ISS scoops customer connection award
The ServicePoint solution has come top in the ‘Use of technology to connect with customers’ category at the annual O2 Blue Door Awards.
i-FM welcomes new sponsor
SoftBank Robotics designs and manufactures interactive robots. One addresses a key need for FM currently, delivery of efficient and effective cleaning services.
Compass names Totalmobile for safety initiative
The field service management software specialist has been selected to develop a mobile app to power Compass Group's digitised Safety Walks programme.
Practical guide for cobotics in FM published
The International Facility Management Association and industry specialist SoftBank Robotics have come together to produce the guide, along with a range of expert contributors.
Innovise acquires cleaning software specialist
Templa is the software company behind TemplaCMS and the leading financial contract management system for cleaning contractors in the UK and Australia.
New software aims to transform cleaning efficiency
Clenetix has launched a software-as-a-service solution that it says ensures cleaning operations meet needs and enhance service efficiency.
Technology in FM Award: October closing date
If you are doing good things with technology in FM, we want to hear from you. And you only have another six weeks before entries close.
Call for faster take-up of smart access control
New white paper highlights the benefits of integrated access control systems to help organisations transform security and operations, but stresses that existing barriers are preventing adoption.
Sodexo goes digital with new partnership
The services provider is teaming up with food technology expert Dynamify to support the implementation of digital retail and hospitality across its sites in the UK.
Competition looks stiff for technology award
Early interest in the i-FM Technology in FM Award suggests that some good things may come out of 2020 after all.
IT lead joins Executive Leadership Team at Mitie
Cijo Joseph, chief technology and information officer, has been invaluable in the delivery of Mitie's IT strategy, the company says.
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Co-op banks on Expansive
A newcomer to the UK CAFM market has secured a three-year deal with the Co-operative Bank.
MRI Software acquires housing specialist
MRI Software has confirmed the acquisition of Housing Partners, a specialist technology provider for the social housing sector in the UK and Ireland.
Churchill makes technology award shortlist
The soft service provider reports that its Mo:dus Make Ready system has been shortlisted for Best Public Sector Project at the National Technology Awards 2020.
Housing group moves to mobile technology
The Middlesbrough-headquartered Thirteen Group says it is transforming its FM services with a new workforce management system.
MyTAG to support skills certification
The technology group's patented Proof of Identity solution has been selected by NOCN Job Cards for new smart ID cards for the Construction Plant Competence Scheme.
Digital transformation for Eric Wright FM
Eric Wright Facilities Management has launched a digital transformation programme across all areas of its business.
Here East partnership targets energy reductions
The East London business innovation campus has teamed up with a software specialist to focus on reducing energy consumption.
Altuity teams up with BenefitFM
Altuity, the maintenance, facilities and asset management software company, has launched a new partnership with consultancy BenefitFM.
Mitie scoops IT awards
At last week's virtual ceremony for the Real IT Awards Mitie came away top in two categories.
Technology in FM Award: open for entries now
If you are doing good things with technology in FM, we want to hear from you.
Excitech's CAFM business moves to Service Works
The change comes as a restructuring of resources between members of the same group.
Covid-19: Altuity adds cleaning management capability
The pandemic has highlighted the critical role of cleaning activities as never before. Effective management is equally important.
Covid-19: new framework for return-to-work technology
A procurement framework to help public sector organisations access technology that supports social distancing in the workplace has been launched.
Spica to deliver workplace app for Zurich
Spica Technologies is developing a user-centric workplace experience solution for use at insurance group Zurich's new global headquarters in Switzerland.
BESA teams up with TEMA
New partnership brings together the Technology Enabled Maintenance Association and the Building Engineering Services Association to help accelerate the adoption of emerging technologies by the building maintenance sector.
Totalmobile in pair of acquisitions
The UK-based field service management software company has struck deals that see its total revenue grow by 25%.
Bartlett Mitchell turns to contact-free app
The caterer has announced the launch of new technology enabling customers to order food straight to their desks, minimising the risk of transmitting coronavirus.
Churchill updates compliance software
The Churchill Group has launched an advanced version of its award-winning Cati software featuring Covid-19 functionality.
CBRE tests occupier sentiment
Occupiers across EMEA are planning to increase investment in technology, driven in large part by a post-lockdown focus on the employee experience.
Cloudfm restructures: more technology, fewer people
The company says a major restructure of the business is part of its preparation to lead the move to a more advanced FM industry as the UK comes out of lockdown.
Is it safe to work here?
Technology firm MyTAG has developed a new system to help companies ensure the safety and cleanliness of office spaces as employees return.
Compass buys food and health technology start-up
Compass Group UK and Ireland has acquired Feedr in a move to accelerate its digital transformation.
Many FMs fear they are years behind innovative competitors
Recent market research found 90% of FMs surveyed citing innovation as a top business priority, with 70% of those on the supply-side saying they are facing increasing pressure from clients on this.
Samsic calls for greater user engagement
The cleaning services provider is rolling out a programme enabling users to participate in real-time environment hygiene control in the post-Covid workplace.
Vacherin moves to mobile ordering app
The mobile ordering platform aims to bring operations in line with 'the digital age' and the needs of the post-coronavirus workplace.
FMs looking for more to drive innovation
The majority of FM leaders across the EMEA region believe that technology suppliers should offer performance-based contracts in order to improve the success rate of innovation projects.
Churchill launches Covid symptom tracker
The soft services group has added a new app to its digital platform, designed to monitor signs and curb the spread of the coronavirus.
Innovise in new partnership with Wagestream
The tech companies are teaming up to provide a new solution for how facilities staff work and get paid.
Free maintenance software for schools
Built environment technology specialist Altuity is offering schools and trusts free, no obligation use of the maintenance features within its AltoSites software product.
Mitie partners with Accruent on monitoring solution
The built environment technology specialist has been appointed to provide remote asset monitoring for Mitie's facilities management clients.
MRI Software buys social housing specialist
The real estate software solutions company is set to acquire Castleton Technology Plc, a provider of specialist software and services to the social housing sector.
SMEs: free work management software offered
If you are at the small end of the scale and need help with work management and scheduling this may be the solution for you.
Altuity in multi-site win
Tops Day Nurseries, a company managing a group of 30 nurseries educating over 3,000 children across the south of England, has adopted the AltoSites software solution.
FSI providing support at field hospitals
The IWMS technology specialist is working with FM services providers involved at the temporary sites being developed for the fight against covid-19.
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Reimagining asset value through innovation
Increasingly technology-driven, facilities management is undergoing a fundamental shift.
Five fast-approaching trends in FM
Technology for deep-data insights and building automation is becoming more widely available and affordable.
The future of FM: embracing data-driven innovation
The role of data in facilities management has become increasingly pivotal.
The hidden FM that connects people and places
If people and places are the heart of facilities management, then data cabling and networks are the blood that makes it beat.
The power of ongoing data compilation and vetting
As regulatory requirements grow, keeping up with the need can help avoid the end-of-year scramble.
How CAFM can support EDI targets
The same digital service management platforms that enhance operations are ideal for supporting EDI policies, too.
It’s time to visualise the future
When technologies converge to form a connected digital twin, we can see the possibilities of FM.
Change-maker
Changing an industry stuck in an outdated processes and expectations rut, one customer at a time.
Gatwick: looking beyond arrivals and departures
The airport, a complex site with over 70 years of history, is tackling buried assets and biodiversity with digital mapping.
SWG at 30: a journey through the i-FM archives
Service Works Global, one of the most recognisable software brands in the FM and workplace market, turned 30 this April.
AI and the workplace: what do we really need to know?
Fiona Perrin talks with Inma Martinez, advisor to governments and businesses on the impact of artificial intelligence.
Growth, technology, experience: squaring the circle
With ambitions to grow and an increasing appetite for new technologies, are FM providers redefining ‘the workplace experience’?
The future of technology in facilities management
The view from content generator Anyword.com in response to our request for an article.
Sunderland tackles sustainability
Sunderland A.F.C. is a case study in using facilities analytics to meet sustainability targets.
Beyond the hype: AI in the built environment
AI has never been so accessible, nor so much a point of discussion in terms of impacts and opportunities.
Who’s visiting your office?
Joe Harris warns your biggest cyber security risk might be hiding in plain sight.
Climate tech investment: the benefits
Embracing technology to monitor emissions and act on real-time data positions FM teams to achieve real change.
Protecting historic buildings with digital models
Digital models of historic buildings can act as a back-up in the case of extensive damage and provide immediate benefits to building and facilities managers.
Getting tech right: a masterclass
Andrew Targell is an expert on the tech that transforms FM. Fiona Perrin met him for key insights on how to deliver projects that drive business purpose.
Tackling the cost of business
For any industry where mobile and field-based employees account for a large proportion of the total workforce, the current climate is challenging,
Physical security: bigger benefits in cloud solutions
Scott Gray explains how physical security solutions connected to the cloud can help facilities managers meet security and business objectives.
FM in a hybrid working world
Often lost in all the conversation around ‘new ways of working’ is what it all means for facilities management.
Smart cleaning: driving industry change
The cleaning industry has without a doubt undergone massive transformation in the last two years.
Digital twins: the next stage of BIM
It’s not controversial to say that BIM, building information modelling, has struggled to gain traction in facilities management market since the concept was introduced to the sector almost 20 years ago.
Buildings and extreme weather: data is key
When temperatures peaked at 37C across much of the UK in July, it caused many disruptions across multiple sectors.
Selecting and implementing tech in FM
FM software solutions offer wide-ranging benefits for workplace and facilities management professionals. But, choosing the ideal solution for your business’s unique requirements is vital.
FM for a sustainable future - ready, tech, go
What will it take to achieve a sustainable built environment? To support a hybrid workforce? To maintain resilience and agility?
Optimising the workplace with CAFM
The facilities management sector has undergone a transformational shift. Not only have we witnessed a transition to more digital ways of working, but the responsibilities placed on facilities managers have grown in scope.
Four reasons to go digital for asset management
FM businesses can save time, money and hassle by fully digitising their asset management, says Dan Teare.
Workplace: airing the big issues
Three years on since The Workplace Event was last held face to face, it made its long-awaited return to the Birmingham NEC this month. Craig Peters reports.
Why businesses should be investing in PropTech
As we begin to emerge from the Covid-19 pandemic, there is a heightened focus on employee health and wellbeing.
Unlocking hidden talents through apprenticeships
Facilities management is facing a significant skills shortage. That’s not news: industry bodies have warned of a ‘demographic timebomb’ for years. Apprentice Simon Delmo reflects on the challenge.
Workplace: the role of BIM and digital twins
Gary Watkins explains how businesses can leverage technology to make informed decisions about the workplace.
The rise of the cobots
We have been pioneering autonomous cleaning for over a decade, and the last 18 months have proven to be a pivotable point in this journey for our industry.
FMTech: PropTech’s big little sister
Until recently, in the FM community, only the PropTech startup ecosystem was getting clear attention. That is changing rapidly now.
Making the case for better CMMS software
A recent report suggests that by using connected workforce platforms companies can improve workplace productivity by as much as 25%.
How can offices thrive in the next chapter of work?
After more than a year of uncertainty and lockdowns across the UK, there is renewed confidence in returning to a more normal life as we approach the final stages of the government’s roadmap to lift restrictions.
IoT: help in reaching your sustainability goals
Calls for significant and meaningful action to combat climate change have certainly intensified over the past decade.
Digital twins: the new tool for facilities managers
Covid-19 has spurred a wave of innovation across the business world and certainly within FM itself.
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Time to reduce your office car park?
The pandemic has brought with it some real opportunities for future-focused facilities professionals.
Managing fire safety compliance in turbulent times
Building owners who fail to comply with proposed new fire safety measures could be faced with unlimited fines.
Technology is key to success in flexspace
The recent easing of lockdown and reopening of pubs, shops and outdoor spaces has re-energised discussions surrounding the return to offices.
Covid-19: driving technology change
Rodrigue Zbinden considers the recent increase in cloud adoption and how hosted security solutions can help to manage teams, facilities and operations.
Smart monitoring and sustainability
One of the fastest growing sectors for global investment in the past few years has been technology designed to make buildings smarter and more sustainable.
Technology: supporting the return to the office
In the wake of Covid-19, organisations around the world are rethinking space utilisation, employee engagement and wellbeing, sustainability and the overall real estate portfolio.
The importance of change management
Success with new technology requires buy-in from the very people who will be working with it.
Getting flexible with workplace management technology
The only constant in life is change. Managing an office building in the 18th century would look a lot different to a 21st century workplace.
Using technology to create better user experiences
2021 will, we hope, see offices reopening and employees returning with new views on how they want to work. Technology has a crucial role to play.
Enhancing employer brand with cobotics
High staff attrition has been a painful fact of life for FM and cleaning businesses for many years. Technology can help.
Lockdowns and tiers: what do they mean for FM?
Coming out of the second national lockdown in England and into a new tiered system has brought fresh challenges for the FM industry.
A smarter cleaning vision
It is hard to predict the long-term impact that Covid-19 will have on working practices in Europe and the knock-on implications for commercial real estate and workspaces.
Smart makeover
Smart building technology essentially consists of a system of connected devices which can measure data from your building and transform it into usable insights and automation. The experts at Smarter Technologies outline some opportunities.
Controlling costs and improving productivity: 5 steps
Much has been said in recent years about technology in relation to how it is transforming FM, and recent developments have certainly accelerated both demand and adoption.
Resilient decision-making in times of change
In any organisation, times of contraction can lead to difficult decisions. The same goes for periods of growth. Accurate, reliable data is critical in every case.
FM innovation: removing the capex barrier
There is an urgent need for innovation in FM, and in particular the cleaning industry, to improve performance in the midst of the Covid-19 pandemic.
Smart buildings for the 'new normal'
Facilities managers are under pressure to re-open offices safely, but the stakes could not be higher. So how can technology help?
Managing a safer post-pandemic environment
Rodrigue Zbinden looks at how hosted security solutions such as access control systems can support facilities teams in dealing with the challenges of the 'new normal'.
FM post-crisis: a global perspective
What began as a crisis of health is now having widespread global economic and social impact. The way we work and live has changed.
Retrofitting workspace to meet new demands
The Covid-19 pandemic is causing us to rethink what is important for the workplace and how offices are designed, built and managed.
Why smart businesses minimise risk with smart detectors
Market research firm Gartner has predicted that in the internet of things marketplace building automation will be the segment with the largest growth rate in 2020, at 42%.
Digital twins: two is better than one
With access to limitless data in every aspect of our lives, it’s about time that we really utilise that data to improve the world around us. Rob Charlton argues the case for digital twins.
Technology in FM: news from the frontline
i-FM's annual award scheme regularly draws entries from a wide range of organisations, all focused on a single broad goal: meeting the challenge of doing things in better ways through the application of new technologies.
Access control: unlocking the business benefits
Rodrigue Zbinden considers the evolving role of access control systems and their benefits beyond the traditional use as a security technology.
Workplace planning: new tech opens new doors
As workplace needs and expectations change, 3D mobile mapping is becoming a key tool in building management, from construction to streamlining the process of maintenance and upgrades.
Combining the power of people and data
UK-based government solutions provider KBR is no stranger to the facilities management market. A major partner to 20% of the British armed forces, KBR also takes on contracts where they provide a client-side and strategic role.
Ordering in: giving customers what they want
How can facilities managers help workers create better lunchtime habits? Nick Hucker has some observations about current trends.
The FM as data scientist
Is that a possibility, perhaps even a necessity? Paul Djuric looks at how ready the FM industry is for the arrival of big data.
Tech that protects our wellbeing
When technology works, it can help us be well and more productive, Graeme Hughes, MD of Innovise, tells Fiona Perrin; but watch out for those applications that can lead to more, rather than less, stress.
Transparency: the key to better buildings
In Poland, a major contractor has been working with a local building technology specialist to implement new solutions to the age-old problem of transparency of information. Even operating costs can be accurately predicted now.
Making facilities management easier
The continuous evolution of FM methods and techniques has given rise to more efficient and cost-effective solutions in recent years. Shailendra Jain outlines developments in one key area of practice, FM apps.
Smart start for smart buildings
The benefits of smart buildings are well recognised but organisations in the public and private sectors are under pressure to focus their capital on other investments. Gary Thompson outlines a solution.
Why open standards are vital for the future of access control
John Allen explains how IoT enabled access control solutions can deliver security and business benefits for almost any organisation.
A better answer to customer satisfaction
Gary Jones looks at how facilities management software can boost satisfaction levels and retain customers.
How tech is transforming property markets
Over the past five years, new tech has drastically transformed the way B2B and B2C businesses operate. Ritam Gandhi looks at what’s available now and what's on the horizon.
The work app for employee engagement
Engaging employees has never been more important. Fiona Perrin explores how an application that mirrors those we use as consumers is keeping soft services staff connected.
The impact of IoT on facilities management
The Internet of Things is changing fast. What does that mean for facilities managers? David Armour looks at current opportunities and some possibilities on the horizon.
IoT and facilities management
Facilities management is a wide-ranging field that is standing on the edge of a precipice. Lee Davies looks at what technology has to offer for the best way forward.
Office design and the importance of empowerment
Over the past few years, businesses have started to question whether open offices really encourage the behaviours they’re supposed to inspire. But that might well be the wrong starting point for this discussion, as Gerry Brennan explains.
Cash is no longer king for the FM
Driven by the phenomenal growth of smart technology over the past decade, the UK is heading towards becoming a largely cash-free society, with people preferring to use alternative and more convenient methods of payment.
Barriers to BIM adoption in FM and how to overcome them
How many people reading this have BIM fatigue? Who is tired of hearing how BIM can transform facilities management? How come since the 2016 UK government mandate, there is still little evidence of BIM for FM becoming business as usual?
Facilities management in smart buildings
Building technology has come along in leaps and bounds, and 'smart' projects that can offer tangible, operational benefits to building managers and tenants are becoming increasingly popular. Nick Sacke explores some of the issues and opportunities.
Securing the future
Consumer electronics have changed people's expectations and that change is filtering down to slower placed, traditional sectors such as security. So, what should you expect from the security industry asks Derek McLean.
Keeping it real in tech
Artificial intelligence, the rise of the robots, the internet of things, big data: technology is coming to take over. But how much of it is delivering real FM benefits today? Fiona Perrin went in search of those who are keeping it real.
Collaborative workplaces: flexible and future-proofed
Lieven Bertier explores how technology can help FMs create work spaces fit for the future.
Why FM is investing in technology to deliver efficiencies
The facilities management sector continues to face the challenges of low profit margins, decreasing budgets and increased client expectations.
Can FM be disrupted?
Simon Iatrou examines how the gig economy and new technologies may soon revolutionise FM and other built environment disciplines.
BIM: why contractors and FM providers need to work together
Building information modelling is not new. Nor is the tension between building contracting and facilities management. Mike Knapp argues the case for closer collaboration.
Cyber hacking and FM: no longer just an IT problem
Cyber-attacks, such as last year's NHS Wannacry ransomware breach, are not the sole concern of an organisation’s IT department. Paul Djuric explains.
Brexit and employee engagement
Graeme Hughes explains why connecting with your staff works whatever the outcome of Brexit.
The ultimate finger on the pulse
Richard Savage looks at why intuitive, cloud-based systems are the future of contract cost and performance management.
Sensory overload
Sensor technology is spreading fast. How do we balance the benefits of that with growing concerns about privacy? Raj Krishnamurthy looks at the issues and opportunities.
Flexible working challenges
Just as today's workers expect greater flexibility from their companies, so should facilities managers look for adaptability and innovation from their contractors. Chris Parkes considers what flexible working means for FMs and their outsourcing partners.
The rise and rise of technology
Building systems engineering has become a much more technical discipline. What does that mean for today's engineers and for their FM colleagues?
Using technology to improve service experiences
Technology will change how services are managed, how end-users interact with service providers, and how service employees interact with end-users. But what are the opportunities and risks in using technology to improve service experiences?
What is the future of FM outsourcing?
Corporate real estate management and facilities management have for decades provided the physical cornerstone for businesses of all kinds. All that will soon change, argues ISS.
Why E-Permits to Work will replace paper
As on-site health & safety requirements seem to increase exponentially, the challenge for facilities managers in managing contractors grows consequentially.
Technology in FM: luxury or necessity?
Following a UK-wide survey looking into how technology is affecting facilities management, Service Works Group and i-FM reveal new insights into how the industry is performing.
Are FM people constrained by data?
Michael McCullen implores facilities managers to ask the right question when it comes to specifying a BIM system.
What contactless credit card technology can do for FM
Waiting to pay in a restaurant, where their electronic payment system had gone down, and seeing the old, paper-based vouchers, I thought about how things have progressed, saving time, improving security and removing the paper.
Climate Change and the Hospitality Industry
It's time for action and the tools we need are already available. Andy Badger makes the case for moving away from 'business as usual'.
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Tackling the food waste problem
The real waste issue in canteens starts with unserved meals.
CAFM: a new horizon for prison efficiency?
Garth Chivell discusses the potential to generate new efficiencies and create spaces for effective prisoner rehabilitation.
Digital tools for a greener recovery
We under-estimate the value of access to nature at our cost.
Embracing the age of robots and AI
Technology is already reshaping FM. Are we ready for what’s coming?
Leveraging IoT, AI and automation for multi-site businesses
FM technology is the key to operational efficiency and full compliance.
Radar-based occupancy sensing comes to FM
New systems can detect even the slightest movement, meaning greater accuracy and efficiency.
Creating people-first workspaces
There can be no denying it. Technology is revolutionising the way people work.
The transformative power of smart tech
Integration of advanced asset management technologies is proving to be a game-changer.
Don’t let flexible working become a legal headache
In a changing world, more data and better communication between HR and FM are essential.
Retrofit goals: modern asset management is critical
As the world increasingly focuses on sustainability, carbon retrofit initiatives have become crucial for reducing carbon footprints and fighting climate change.
How data powers sustainability in workspaces
If we don’t know what’s happening in our offices, we can’t make them more efficient or sustainable.
Connecting the dots
We live in a world where droves of information and data are at our fingertips, containing limitless potential insights.
Maximise the impact of your data
Ever found yourself drowning in a sea of data, wondering if there's a way to make sense of it all?
How to innovate with minimal risk
John Norris looks at how an open approach with a clear evaluation process can keep the FM at the forefront of innovation.
The empty office space challenge
Organisations are grappling with an unprecedented challenge – what to do with vast, often underutilised floorspace.
Data: reimagining facilities management
Ricky Majer, chief technology officer at SBFM, explores how FM organisations can unlock the power of data.
Proptech: the future of CRE management
Simon Russell explores current challenges and new opportunities as teams push for better solutions in the hybrid working age.
Unlocking efficiency, security and compliance in the workplace
For all the negatives attached to Covid-19, and there were many, one positive was the boost to workplace technology.
AI: Superman or Kryptonite?
Now that the dust of innovation has settled on the hype around ChatGPT, it may be a good time to unpack the full implications of this technology.
Total Experience: the key to the future of FM services
Experience matters. To employees, businesses and customers. But positive experiences don’t emerge because of a new-fangled tool or a buzzword-filled communication strategy.
Invisible humans at the shrine of big data
The focus of this year’s Workplace Futures conference is ‘technology in the workplace’. This raises some pressing questions, David Sharp writes.
Data, data everywhere
But data is not the same as information. For decision-makers, data can be meaningless, even misleading.
Build smart for smart business
Smart. Facilities management is awash with the concept, hailed as the future not just of buildings but of the whole built environment.
Can dynamic capacity planning offset high office costs this winter?
The world has been through a dramatic learning process, and everyone anticipated a new post-pandemic chapter. But that is still emerging, argues Raj Krishnamurthy.
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How to ensure IoT system security
Wireless IoT sensors are an affordable and easy-to-use solution for comprehensive data collection. Security, however, remains a worry.
Cobotics in FM: The past, present and future
The dirty, dull, distant, dangerous or repetitive. If a task falls into any one of these brackets, chances are it’s a nuisance or a burden.
Apps: evolving an online community
Samsic UK recently launched its Samsic One app. Project lead John Conry Jnr explains the ethos behind it and what sets it apart.
Time for change: how we can avoid neglecting assets
For any company that has been around for a long time, change can be difficult to accept. After all, why change the core of a business which has stood the test of time?
The future of FM is changing
Some companies are already showing that agility and the ability to quickly adapt to a new business environment is the key to success.
CRM: essential to successful customer experience
In a customer-centric world, simply offering a service isn’t enough. The focus now rests on offering an experience that research shows drives over two-thirds of customer loyalty.
Improving customer confidence in FM
Facilities management has never had a higher profile, as FM has become a much-needed weapon in the fight against the coronavirus.
The current state of FM and where we’re headed
I recall 2015 and 2016 very clearly. Those were years when we thought we knew what the future held for work, the workplace and facilities management in particular. We weren’t quite right.
Finding the right technology in a digital world
The pandemic has spurred workplace change. A survey from McKinsey found that the year following the initial UK lockdown accelerated the adoption of workplace technology by several years.
FM: time for a new approach
Jeff Dewing argues the industry has a watershed moment to address its issues and shares his manifesto for change.
Why we need to rethink technology in FM
The facilities management Industry is going through an important transition period. And technology needs to be a part of that.
Facial recognition: friend or foe?
The BBC's 2019 drama The Capture, about a young soldier accused of a crime he denies, feels particularly pertinent for these times of tumultuous politics and rapid technological advancement.
Owning the data and the data agenda
The future is equal parts exciting and terrifying. New technologies are opening up a world of possibilities; but they are also raising real-world concerns, like who will use, manage and ultimately own the abundance of new data that is produced.
Cyber security: have you left a window open?
When it comes to cyber security, we are fighting a perception, potentially fuelled by the suppliers of stock photos, that hackers are fantastically smart, well resourced, highly (and predictably) motivated and dressed in hoodies.
Making technology work for FM
If technology is going to become an increasingly necessary and perhaps even an enhancing part of FM going forward, how do we ensure that this promise is delivered? Mark Hazelwood looks at some of the issues.
Passing the buck: responsibility and accountability for compliance
Who is really responsible for compliance in an organisation? This was just one of many questions recently posed at the latest BIFM Leaders' Forum panel debate hosted by Churchill Service Solutions in London.
Compliance: simpler than it sounds
Harrison Briggs discusses the ever-changing requirements around compliance in the built environment.
The top workplace trends of 2018
Gregory Blondeau discusses the trends set to transform the workplace this year including the management of technology, personal data and privacy.
Smart talking
Jess Edwards explains how the right technology can help organisations communicate better while saving time and money.
BIM means us too
There's no escaping the fact that FMs are part of the government’s BIM drive, says Kath Fontana.
Is FM at risk of dehumanising?
Embracing the age of big data and all its associated ground-breaking technology is crucial for the FM sector, but there is a risk that partnership working and collaborative cultures could be lost to the detriment of the client relationship.
Using technology to ensure compliance
The property and facilities management sectors are often slow adopters of innovation, even when it offers significant benefits and is straightforward to implement.
Going digital for reduced food miles
Nowadays sustainability is an ingrained business practice and nearly every organisation has green policies in place to reduce its impact on the environment.
Where are the innovators?
Who is making things happen in the built environment sector? Who's stimulating change?
FM: technology is the future
Advances in technology increasingly mean facilities can be managed from anywhere, often without the need for human intervention. Lionel Prodgers makes the case for embracing the trend now.
Remote control
As Workplace Week comes to a close, showcasing some of the best examples of office innovation in the UK, Tim Clapham discusses how technology can help facilitate new ways of working.
BIM: not the Holy Grail
Building information modelling: three words that generate a range of reactions from people working in the UK built environment.
Flexible workspace: real benefits
Flexible working has long been a hot topic amongst industry folk, but the recent announcement from Yahoo! made the issue a national discussion point yet again.
Social media is the future
Let's light the blue touch paper. 90% of you reading this are luddites when it comes to social media.
The future is integration
The facilities management sector is awash with acronyms, especially in the technology sphere as three and four-letter terms are bandied around with increasing ease, if not understanding.
Up from the Ashes of Recession
No well managed business can risk standing still for too long. Stagnation can all too easily lead to extinction.
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