The property services group becomes the latest to roll out artificial intelligence to enhance client and employee outcomes.
The Hub showcases a range of cutting-edge technologies being used to drive change.
A new ISS white paper argues that artificial intelligence is set to reshape products and services, transforming the industry.
Entry closes for the annual Technology in FM Award in just over two weeks.
Nine in 10 security chiefs say AI will have the biggest impact on physical security operations over the next five years.
The property services group’s CAFM and IWMS platform is marking a period of record-setting double-digit growth.
The platform has been selected for a series of UK science and innovation sites.
Hard services specialist Stadium Support Services has brought the asset management specialist into its contract with Queens Park Rangers.
The annual Technology in FM Award is welcoming all entries that demonstrably benefit organisations and their people.
Commercial real estate occupiers are willing to put their money where the technology is, according to new research.
The Mindsett product has helped the firm to rank second in the BusinessCloud Top 50 PropTech businesses.
Royal London Asset Management will implement the firm’s Hank platform across its managed offices portfolio.
SoftBank Robotics and Compass Group have been cited for their innovative application of robotic solutions in the catering sector.
The Germany-headquartered FM group has acquired a stake in the Irish predictive maintenance business Eastway.
The firm has teamed up with a Dutch specialist to bring a new solution to the UK and Ireland.
Market research and advisory firm Verdantix has identified five systems integration leaders.
The facility services group has officially inaugurated its new Future of Work Innovation Lab in Porto.
The FM services group has announced a global strategic partnership with tech start-up ToolSense.
Smart solutions are being used to improve operational reliability and drive efficiency at more than 20,000 client sites.
Amey’s facilities management business is testing a new means of capturing data across its education portfolio.
JLL GPT aims to provide private, secure generative AI services to amplify insights and client outcomes.
The technology firm is delivering solutions for health & safety, statutory compliance and employee engagement needs.
Asset management solutions provider BPD Zenith has acquired Peacock Engineering Limited.
Leeds-based job management software provider celebrating its best ever six months for customer acquisition and contract wins.
The acquisition adds complementary cloud-based software-as-a-service workplace management capabilities to the buyer’s existing portfolio.
The two tech platforms are aiming to deliver a unique integrated real estate and facilities management solution.
Two field service management software providers have formed a strategic partnership to strengthen their offer across the UK and Ireland.
A new partnership brings the guest services specialist together with the workplace technology solutions and services provider.
The paper, from software group Service Works Global, argues that multiple new technologies and a big budget are not essential.
A recent acquisition shows the scale of the ambition and opportunity in this sector.
The software powerhouses have announced a strategic partnership with the objective of offering companies an integrated solution for real estate and facilities management.
The advanced digital platform will drive efficiencies and help accelerate decarbonisation efforts across the built environment.
New research suggests that almost half of FMs think their business could become unviable if it doesn’t improve its digital technologies and skills.
February’s FM conference tackled the big and very timely topic of technology in the workplace.
Amey is using AI-powered visual assistance, enabling engineers to deliver a more effective service when carrying out housing maintenance tasks.
Planon has announced the acquisition of control.IT, the largest software company specialising in real estate asset and portfolio management in its region.
The theme for this year’s conference was technology and FM, and all speaker slides and videos are available on the website now.
A team comprised of Softbank Robotics, H3 Dynamics and Bouygues Energies & Services has won the 2023 i-FM Technology in FM Award.
The landmark annual conference is taking place today. You can sign in for the virtual event at no cost.
The partnership brings together two growing firms, both with a focus on the facilities management industry.
New research explores how changing organisational priorities are shaping the future of the built environment and FM roles.
Planon has acquired a majority share in Ubigreen, a company focused on energy performance and workspace optimisation.
The global provider of building management software is partnering with Microsoft and adding Microsoft Azure to its cloud platform.
Software from the data analytics firm measures and analyses real-time energy data and automates processes with notifications and actions.
The programme for February’s FM industry conference is complete and online now.
NHS Property Services has appointed Hark Systems Ltd to provide expertise and consultancy on programme design.
The shortlist for i-FM’s long-running Technology in FM Award has been announced.
Trends & Opportunities, the unique annual review from i-FM, looks closely at the UK industry and how it is shaping up for the future.
This is the UK's first scalable and secure technology roll-out designed to improve the health, safety and wellbeing of council tenants.
Building intelligence SaaS technology company Infogrid has acquired Aquicore, an ESG data and analytics specialist.
Equans has been instrumental in the digital transition of a newly refurbished Leeds building into an industry-leading example of a smart building.
ESG commitments are an increasing priority for most businesses, but research suggests that many are still at the first stage of the journey.
Energy management technology firm EcoSync has launched a room-by-room dynamic management platform in a bid to reduce energy waste.
Organisations need to implement tailored tools and processes that work for their employees, clients and business models.
Swansea University’s five-year hard services agreement includes a 24-hour helpdesk covering about 100 buildings across the city.
Bringing the provider of workspace scheduling software together with the workplace and asset management company creates Eptura.
The acquisitive real estate software group has announced the acquisition of UK-based Springboard, a provider of footfall counting and artificial intelligence-powered analytics.
Over the past two decades the annual i-FM Technology in FM Award has highlighted some remarkable developments, as new ideas and capabilities have moved into the industry.
FM Innovators will focus on bringing innovative cleaning technology to FM with its second summit on Tuesday, September 20th.
Data collection has become one of the most active areas of development as technology pushes ever further into the workplace.
The University of Birmingham has selected Schneider Electric to support the development of its Smart Campus project.
The longstanding industry award scheme remains open for entries until the end of next month.
Specialist software developer Altuity Solutions has secured a place on the Crown Commercial Service’s G-Cloud 13 framework.
For the second year running the software provider has ranked in Business Cloud’s PropTech50 innovation listing.
The CAFM specialist has been appointed to support the growth and development of Starbucks and KFC franchises in the UK, Austria and Slovakia.
The property services group has announced the acquisition of E2C Technology, an artificial intelligence/machine learning specialist.
Post-pandemic, the Building Controls Industry Association says, people are expecting their employers to take steps to ensure their place of work is a comfortable environment.
Liquid petroleum gas supplier Flogas Britain has appointed the engineering firm on a new enterprise asset management contract.
The majority of users have a positive experience with customer service robots, according to new research.
The firm’s Variation App is one of just three initiatives in contention for the IWFM Award for Excellence in Customer Experience.
Northumberland County Council is deploying the company’s field service management solution to digitalise its FM operations and link the FM business unit with other council services.
The Leeds-headquartered field service management software company has signed almost 200 new customers in the first half of 2022.
Labour sourcing is the top obstacle for FM professionals when providing cleaning services of the right quality.
Sodexo has marked the culmination of its UK and Ireland innovation programme in a special event held at its London headquarters.
Companies face an increasing but under-recognised threat from cyber-attacks on building systems.
FM Innovators, the global group that fosters tech start-ups in FM, has scheduled its first Digital Workplace Summit for Thursday 7 July.
The building management software provider has announced the launch of Planon Workplace Edition.
The world’s greatest classical music festival is to introduce an innovative form of paperless security technology for those working or performing at this summer’s event.
The field service management software company has unveiled Insight, a system that enables organisations to gather and review data from services as they are taking place.
The FacilityCobot project aims to develop a mobile robot that can relieve cleaning staff from repetitive or physically exhausting tasks.
The expert companies will develop a variety of automated and intelligent tray delivery systems to help with challenges in the service industries.
The proptech firm has closed a new funding round, pulling in investment to back growth and development.
Contract caterer Elior UK is trialling the use of robotic food delivery technology to increase efficiency and enhance customer service.
The EFL Championship football club is partnering with compliance and asset management software provider Sypro.
The global group that fosters tech start-ups in FM will hold its first Digital Maintenance Summit on Thursday the 9th.
ABM Ventures will aim to accelerate growth through investments in both client and team member experiences and industry-leading use of technology and data.
The new brand, EQUANS Digital, is designed to help customers develop their performance and accelerate their tech transition.
InferSens, a ground-breaking machine learning-based sensor business, has attracted substantial new investment setting it up for success in the FM and building services sectors.
The company’s hard FM ambassador, Joanna Harris, has been recognised by the Building Controls Industry Association with the Outstanding Contribution award.
Move over integrated workplace management systems. Make way for connected portfolio intelligence platforms.
Last Thursday office occupancy in the UK reached an average of 42%, the highest national daily average since the start of the pandemic in March 2020.
Doing great things with technology in FM? We want to hear from you.
FM Innovators, the global group that fosters tech start-ups in FM, has scheduled its 1st Digital Cleaning Summit for Thursday the 19th.
The partnership focuses on providing a significantly enhanced suite of technology offerings to serve large retailers and other companies with distributed-site footprints.
Karakuri, the leading provider of smart kitchen systems, has launched a certification programme for third-party catering software, products and services.
ISC, the leading Italian services provider, will now offer Whiz, Europe’s first industrial cobotic vacuum sweeper, to its FM and cleaning contractor clients.
The FM business has introduced a sophisticated cleaning robot into parent company Compass Group UK & Ireland’s Chertsey headquarters.
TEAM, which specialises in the facilities services market, says its new option is an easy-to-use, all-in-one platform that empowers small and early-stage companies.
Workers looking for the lowest virus transmission risk day of the week to go into the workplace should go in on a Wednesday.
The UK hospitality industry is missing out on savings of £736m a year due to outdated facilities management practices, according to a new study.
The number of offices open in both London and the UK has reached figures not seen since the start of the pandemic in March 2020.
The facilities management company was presented with the 2022 Technology in FM Award at last week’s Workplace Futures conference.
This year’s i-FM Technology in FM Award was presented to Arcus FM for its Photovoltaic Energy Dashboard monitoring and management system.
The International Building Operation Standard promises a new approach to measure and manage how buildings perform for people.
The field service management software company has acquired shift planning, rostering and workforce management specialist Working Time Solutions.
In another significant move on the proptech front the firm’s investment subsidiary has acquired tenant and workplace experience platform Cureoscity.
A new digital solution aims to enhance the maintenance of military homes across the UK and reduce carbon emissions.
The six-year framework covers the provision of smart building solutions using internet of things technology.
Covid restrictions are being relaxed and central government is calling for people to return to the workplace, but the views of workers are mixed on this.
The workspace management software provider has extended its reach with the acquisition of a leading visitor management specialist.
The leading provider of autonomous cobots has formed a strategic partnership with the leading provider of smart building systems.
AXIS is designed to enhance the workplace experience by seamlessly connecting organisations with their employees.
New acquisition is the last building-block in its cost control and financial optimisation offering in the European markets.
The property services group has announced the acquisition of California-based Hank, a virtual engineering optimisation platform powered by artificial intelligence.
The property services group has acquired a US-headquartered provider of occupancy planning and technology services.
The specialist UK real estate asset manager has extended a partnership that provides building performance analytics at Arlington Business Park in Reading.
The cleaning team at Stoke Mandeville Hospital now includes Chloe, who will be working on the children’s ward.
The group’s CAFM software business has teamed up with Disruptive Technologies, the award-winning developer of the world’s smallest IoT sensors.
Altuity Solutions, the Bristol-based developer of facilities and asset management software, has won a £15,000 grant to help it expand into the growing but challenging retrofit sector.
The building services specialist says its new system can track sustainability, health and wellness metrics while also reducing energy and water use, waste and carbon footprint.
Acquisition of Building Engines will expand its reach and extend the open ecosystem of the property management platform for real estate investors and operators.
The recognition comes from technology market specialist IDC in two of its recent MarketScape assessment reports.
The past 18 months or so have been amongst the most challenging in living memory, especially for services businesses.
Food service robots are preparing fresh, personalised lunches for the 4,000 employees returning to the group’s HQ.
Autodesk, one of the biggest names in built environment technology, says its strategic investment will give businesses unequaled ability to optimise their assets.
Corporate real estate and facilities management teams are planning new technology investments across employee workplace experience, asset management and cloud-based security solutions.
The provider of software-as-a-service solutions has extended its reach into the services sector with this latest acquisition.
The acquisitive real estate software group has announced the acquisition of customer relationship management solution provider Box+Dice.
The University of Birmingham, in partnership with Siemens, has set its sights on the benefits of a series of new technologies.
A survey from property services specialist DMA Group has found that almost three-quarters of those working in the industry class themselves as tech-savvy. But there’s a ‘but…’.
iOFFICE, an industry leader in workplace experience and asset management solutions, and SpaceIQ, a leading integrated workplace management system provider, have merged.
The highly acquisitive MRI Software has added another provider to its portfolio with the acquisition of UK-headquartered FSI.
Altuity Solutions Ltd, the award-winning developer of facilities management software, has been included in Business Cloud’s inaugural #PropTech50 innovation ranking.
The workplace technology company is assisting Cardiff University with a study of occupancy patterns at the Open Space Network building in Warminster.
Technology investment group Fortive is to buy procurement and service delivery platform ServiceChannel in a $1.2bn deal.
Global office occupancy rates decreased in June compared to May as organisations introduced strategies to tackle the resurgence in coronavirus cases.
Budget constraints and buy-in from senior leadership are the two biggest barriers to adoption of smart technologies.
The overall market for space and workplace management software will grow from $0.9bn in 2021 to surpass $1.7bn in 2026.
Private equity firm Thoma Bravo will back the workplace and asset management SaaS software leader in accelerating innovation and expansion.
The global provider of real estate and facilities management software has launched a new resource for organisations looking for PropTech innovations.
The technology research and advisory company has singled out Cloudfm as a leader in IoT-enabled predictive maintenance.
A business growth grant from the West of England Combined Authority will fund 80% of the hardware costs for an R&D project.
A recent survey of FMs has revealed some alarming contradictions in the industry’s approach to technology.
This could be the competitive differentiator that FM service providers need to win, and retain, new clients.
If you are doing great things with technology in FM, we want to hear from you.
The software company has been appointed to support net zero targets on a major central London site.
Bouygues Construction has joined forces with The Cambridge Service Alliance, with a focus on research around digital twins.
Q3 Services Group has appointed the cleaning software specialist to provide check in/check out time and attendance monitoring for a national logistics company client.
Birmingham-based Spica Technologies has been awarded over £200,000 in funding to develop a plug and play workplace experience app.
Workplace management solutions provider Over-C is partnering with the Sport Ireland Campus to digitally transform facilities management.
Data captured by workplace technology specialist Freespace shows low, but rising, occupancy levels.
SoftBank Robotics EMEA has signed a strategic partnership with I.E. Mittwoch & Sons, a leading provider of robotic solutions in Israel.
Where is FM on the tech curve these days: leading, keeping up, lagging? We want to hear from you to build a picture of frontline opinion.
More than half of UK employees thinking about returning to the workplace would feel more comfortable if their employer used data to improve the healthiness of the building.
The facilities services provider is launching an integrated security operations and workforce management platform after client trials.
Ezitracker, the provider of workforce management solutions well known in the FM sector, has been acquired.
The UK-based field service management software company has announced the acquisition of Cognito iQ.
Data and its impact on the FM industry has been a hot topic for years. Yet many organisations still have questions. Around service delivery, around customer experience: does all that data really make a difference?
In its latest acquisition the real estate software company has extended its offer into workplace safety and security needs.
Planon has formed a new partnership with SaaS solutions provider AddOnn to support delivery of cleaning and related services.
The employee financial support system has come top in the competition for the annual i-FM Technology in FM Award.
Augmented reality is becoming a crucial component of facilities management, according to a new report.
MRI Software has entered into an agreement to acquire the Trimble group’s real estate and workplace solutions division.
Outdated attitudes amongst senior business leaders are at risk of jeopardising future business survival.
The plan is to deliver a revolutionary occupancy management solution for the post-pandemic hybrid workplace.
The global CRE and FM software group has taken a majority stake in a complementary Dutch business.
Businesses are looking at budget increases focused on protecting the environment and worker health and safety.
Last week’s World Workplace virtual conference saw Sodexo recognised for the development and implementation of its Covid-19 management app.
The quality of entries for the i-FM Technology in FM Award remains high. No negative Covid-19 impact here.
The new report examines how service providers can use data to demonstrate professionalism and make improvements in areas that are growing in strategic importance.
Office occupancy during the second lockdown remained six times higher than during the first, building sensor data shows.
The company, founded in 2018, is set on "making the unfulfilled promise of scalable IoT a reality". And it is targeting FM in particular.
The smart building sector looks set to benefit from a surge of spending in 2021.
A new report from the IWFM and Microsoft argues that partnering is the route to overcoming 'the technology barrier' and realising its potential to impact workplace performance.
The pandemic could be the death knell for 'dumb buildings' as it catalyses and accelerates the long-term shift to smart technologies.
The field service management software provider has secured major backing to accelerate its investment in R&D, organic growth and acquisitions.
The hard services company RFM Group is rolling out a new cloud-based mobile workforce management system.
The ServicePoint solution has come top in the ‘Use of technology to connect with customers’ category at the annual O2 Blue Door Awards.
SoftBank Robotics designs and manufactures interactive robots. One addresses a key need for FM currently, delivery of efficient and effective cleaning services.
The field service management software specialist has been selected to develop a mobile app to power Compass Group's digitised Safety Walks programme.
The International Facility Management Association and industry specialist SoftBank Robotics have come together to produce the guide, along with a range of expert contributors.
Templa is the software company behind TemplaCMS and the leading financial contract management system for cleaning contractors in the UK and Australia.
Clenetix has launched a software-as-a-service solution that it says ensures cleaning operations meet needs and enhance service efficiency.
If you are doing good things with technology in FM, we want to hear from you. And you only have another six weeks before entries close.
New white paper highlights the benefits of integrated access control systems to help organisations transform security and operations, but stresses that existing barriers are preventing adoption.
The services provider is teaming up with food technology expert Dynamify to support the implementation of digital retail and hospitality across its sites in the UK.
Early interest in the i-FM Technology in FM Award suggests that some good things may come out of 2020 after all.
Cijo Joseph, chief technology and information officer, has been invaluable in the delivery of Mitie's IT strategy, the company says.
A newcomer to the UK CAFM market has secured a three-year deal with the Co-operative Bank.
MRI Software has confirmed the acquisition of Housing Partners, a specialist technology provider for the social housing sector in the UK and Ireland.
The soft service provider reports that its Mo:dus Make Ready system has been shortlisted for Best Public Sector Project at the National Technology Awards 2020.
The Middlesbrough-headquartered Thirteen Group says it is transforming its FM services with a new workforce management system.
The technology group's patented Proof of Identity solution has been selected by NOCN Job Cards for new smart ID cards for the Construction Plant Competence Scheme.
Eric Wright Facilities Management has launched a digital transformation programme across all areas of its business.
The East London business innovation campus has teamed up with a software specialist to focus on reducing energy consumption.
Altuity, the maintenance, facilities and asset management software company, has launched a new partnership with consultancy BenefitFM.
At last week's virtual ceremony for the Real IT Awards Mitie came away top in two categories.
If you are doing good things with technology in FM, we want to hear from you.
The change comes as a restructuring of resources between members of the same group.
The pandemic has highlighted the critical role of cleaning activities as never before. Effective management is equally important.
A procurement framework to help public sector organisations access technology that supports social distancing in the workplace has been launched.
Spica Technologies is developing a user-centric workplace experience solution for use at insurance group Zurich's new global headquarters in Switzerland.
New partnership brings together the Technology Enabled Maintenance Association and the Building Engineering Services Association to help accelerate the adoption of emerging technologies by the building maintenance sector.
The UK-based field service management software company has struck deals that see its total revenue grow by 25%.
The caterer has announced the launch of new technology enabling customers to order food straight to their desks, minimising the risk of transmitting coronavirus.
The Churchill Group has launched an advanced version of its award-winning Cati software featuring Covid-19 functionality.
Occupiers across EMEA are planning to increase investment in technology, driven in large part by a post-lockdown focus on the employee experience.
The company says a major restructure of the business is part of its preparation to lead the move to a more advanced FM industry as the UK comes out of lockdown.
Technology firm MyTAG has developed a new system to help companies ensure the safety and cleanliness of office spaces as employees return.
Compass Group UK and Ireland has acquired Feedr in a move to accelerate its digital transformation.
Recent market research found 90% of FMs surveyed citing innovation as a top business priority, with 70% of those on the supply-side saying they are facing increasing pressure from clients on this.
The cleaning services provider is rolling out a programme enabling users to participate in real-time environment hygiene control in the post-Covid workplace.
The mobile ordering platform aims to bring operations in line with 'the digital age' and the needs of the post-coronavirus workplace.
The majority of FM leaders across the EMEA region believe that technology suppliers should offer performance-based contracts in order to improve the success rate of innovation projects.
The soft services group has added a new app to its digital platform, designed to monitor signs and curb the spread of the coronavirus.
The tech companies are teaming up to provide a new solution for how facilities staff work and get paid.
Built environment technology specialist Altuity is offering schools and trusts free, no obligation use of the maintenance features within its AltoSites software product.
The built environment technology specialist has been appointed to provide remote asset monitoring for Mitie's facilities management clients.
The real estate software solutions company is set to acquire Castleton Technology Plc, a provider of specialist software and services to the social housing sector.
If you are at the small end of the scale and need help with work management and scheduling this may be the solution for you.
Tops Day Nurseries, a company managing a group of 30 nurseries educating over 3,000 children across the south of England, has adopted the AltoSites software solution.
The IWMS technology specialist is working with FM services providers involved at the temporary sites being developed for the fight against covid-19.
Recent months have seen a substantial makeover at the flex space provider, with numerous personnel changes and the disposal of multiple assets.
Four entries made it through to the final round of judging in this year's i-FM Technology in FM Award competition. The winner was confirmed yesterday at the Workplace Futures conference.
The financial services group is scrapping a system that tracked employees in the office, measuring the effectiveness of their desk-time.
By spring, Amey will have created a digitised public highway network for Sheffield, with thousands of individual sensors communicating wirelessly via smart sensors deployed to the city's assets.
Innovise, the UK-based technology leader specialising in software for guarding, cleaning and facilities management businesses, has been acquired by TEAM Software.
New research from Mitie has shown that almost half of facilities managers are missing out on the potential of digital transformation by not adopting new technology.
Eric Wright FM has selected specialist advisors Datore to provide unified data analytics in support of a new operating model, one that aims to become an industry exemplar for customer service and delivery.
Sodexo has confirmed the launch of Wx, a consultancy specialising in workplace experience design, calling the move clear evidence of its commitment to services for the work environment.
Real estate businesses are continuing to make slow and steady progress in upping their digital game, but enterprise-wide digital strategies remain far from commonplace.
Shortlisting gets tougher every year, the judges say, as the quality of entries for the i-FM Technology in FM Award increases steadily year on year.
The Institute of Workplace and Facilities Management has kicked off a research and development collaboration with the technology giant.
The services group has secured its first multi-national contract and also its first win in the hospitality sector, an area the company has been looking at for future development.
There's clearly a lot going on around new ideas in FM: entries for the 2020 i-FM Technology in FM Award are looking very good. The closing date is in October, but now is the time to get involved.
The petroleum products distributor and retailer has selected the Urgent facilities and asset management platform to support maintenance operations across almost 90 company-owned service stations.
The argument that technology is the future of both property and facilities management just got stronger, as the real estate advisory firm becomes the largest licensed Archibus provider in Australia.
Cloudfm and the University of Essex have formed a technology-driven partnership to bring state-of-the-art artificial intelligence and internet of things capabilities to some of the company's key clients.
In another sign that technology is shaping the future of the support services industry, the catering and services group is close to finalising a minority stake investment in the Indian tech company Zeta.
ENGIE has been named as overall winner in the Digital Innovation category of the Business in the Community Responsible Business Awards 2019.
If you are doing good things with technology in FM, it's time to start thinking about your award submission. The closing date is in October, but planning ahead might well put you ahead of the competition.
The facilities management company has partnered with Bsquare, a provider of next-gen devices and systems, to create a new platform designed to revolutionise the way FM organisations operate.
The subject of technology, where it's headed and what it offers, features in virtually every conversation about facilities management these days. Quite right, too; but are FMs really comfortable with and ready for the arrival of big data?
Following a successful pilot, NHS Property Services has launched NHS Open Space, a booking platform designed to give users ready access to available spaces and increase utilisation efficiency for the health service.
The security industry is being too slow to adopt and adapt to building information modelling. But architects and contractors are also being too slow to engage with security businesses.
The group's US business has singled out four themes that each cover a number of trends expected to shape facilities management in 2019.
The award-winning Bristol-based maintenance and facilities management software company has been accepted on to the southwest region's NatWest Entrepreneur Accelerator programme.
Students at Northern Arizona University now have the convenience of receiving food delivered by robot, thanks to the catering service provider and its partner Starship Technologies.
Europe is seeing rapid growth in the market for smart connected HVAC systems that enable performance to be monitored and analysed.
The UK is well placed to capture the lead as a global hub for real estate technology and innovation, according to new research.
M J Mapp has signed up technology specialist Locale to provide a bespoke solution to support site management needs and provide a new communication channel for their UK portfolio.
Urgent Technology has been awarded a multi-year contract to supply its facilities management software and services in the Netherlands for the global infrastructure firm.
ISS and T-Systems, a subsidiary of Deutsche Telekom, have signed a three-year strategic partnership focusing on internet of things solutions.
Proptech is moving from beta to mainstream. That was the message from a host of speakers at the inaugural PropTech conference Wednesday. Cathy Hayward reports.
The independently-owned service provider is partnering with a software specialist to launch a new system designed to simplify service delivery and facilitate enhanced ways of working with clients.
The two winners have emerged from a highly competitive run for this year's i-FM Technology in FM Awards.
If you regard discussions around change in the workplace, especially when it comes to 'the rise of the machines', as largely over-excited hype, it may be time to think again.
BigChange, the mobile workforce technology company, has acquired two UK-based businesses, gaining new software and consulting capabilities as well as over 100 new customers.
The acquisition of Smart Buildings Ltd will provide a step-change in ENGIE's smart buildings capabilities and significantly enhance the solutions it is able to offer to customers.
Six entrants will compete in the final of i-FM's annual awards programme, vying for recognition as the best in development and application of new technologies in the facilities sector.
The services management specialist says its newly launched Freedom Client App will save its existing client base millions in the first year alone.
The results of a pan-European survey point to an increased appetite to shift physical security systems to the cloud to access big data insights and meet business objectives more readily.
This long-running awards scheme recognises companies and organisations in the facilities sector that are utilising new technologies to achieve great things in business processes and performance. Entry is still open, but it closes next week.
The property services group is to acquire ValuD Consulting, a leading provider of IBM software integration and consulting services in the United States and India.
MyTAG, the property management innovation partner, has announced that its new Postroom application has been installed in five major London buildings managed by BNP Paribas Real Estate.
Watson, IBM's business focusing on artificial intelligence systems and services, has launched a set of 'ready to get started' solutions for a range of industry sectors including building management.
The services group will benefit through access to cloud, internet of things and machine learning capabilities for new and enhanced digital services to clients, consumers and employees.
Entries for the next i-FM-backed Technology in Facilities Management Award are due in before 19 October. Four weeks to make your case for industry recognition of your good work.
Market research has uncovered a surge in projects incorporating building energy management systems technology, closing the gap with long-running energy efficiency technology favourite LED lighting.
BIFM has published a new Leaders' Forum report focused on the challenges and practical solutions for embedding building information modelling processes across the sector.
The services group has appointed Trevor Wignall as digital and innovation director within its corporate services business.
The latest report on this comes from business advisors PwC. Their research indicates that artificial intelligence and related technologies could create as many jobs as they displace in the UK over the next 20 years.
The ENGIE group has acquired 60% of Flashnet, a Romanian internet of things specialist.
Now heading into its 15th year, the i-FM-backed award is refocusing as technology becomes an increasingly big topic of discussion in FM. We're introducing new procedures and new opportunities, too.
Changes, opportunities, impacts, implications: technology is a big subject these days in facilities management. But how much of the talk is real, in the sense of being about things that are relevant and workable for FM policy and practice?
BIFM's latest guidance note explores the impact of technology in transforming the FM function, focusing on IoT and its contribution to improving overall business performance.
Innovise Software has teamed up with specialist firm FaceID Biometrics to add cutting-edge face recognition technology to the company's established FM support programmes portfolio.
The services group has announced that it intends to harness the enhanced capabilities of IBM's Maximo technology to handle and transform its worldwide asset management function.
Time to start planning: we are welcoming entries for the annual Technology in FM Awards. Final submissions are due in October and the winner will be announced next February at the Workplace Futures conference.
From supplier performance and energy consumption to heating patterns and building utilisation, a vast amount of data is at FMs' fingertips. Yet only a small amount of this information is ever used to provide businesses with valuable insight.
The supermarket group has selected the proptech software developed by Styles&Wood to underpin its new global property operating model, following an overhaul of its strategic systems.
Innovise Limited, the facilities services software specialist, has acquired the Ministry of Ideas businesses in the UK, North America and Poland to form a new division focused on risk and loss prevention software solutions.
Spending on Internet of Things technology is growing, in FM and beyond; and spending on security systems and services around IoT technology is following the same track.
International Enterprise Singapore, a government agency, has brought together two specialist companies with the goal of targeting new markets for an Internet of Things facilities management solution.
As early as last year NHS Fife's Victoria Hospital became the first site in Scotland to deploy a robotic floor cleaning machine.
Space utilisation specialist Vantage Space is prototyping an augmented reality analysis platform for workplace utilisation and occupancy studies.
JTC, the Singapore government's development agency, has installed more than 40 solar-powered smart waste bins around its key commercial sites.
Churchill Services Group has unveiled CATI, its new compliance software platform, as an initial move towards its vision to 'digitise FM'.
In a clear demonstration of the quality of the entries, the judges for this year's awards were unable to pick one winner.
CBRE Data Centre Solutions, the group's integrated data centre operations provider, and Litbit Inc, a leading artificial intelligence company, have announced a new strategic relationship.
Paul Djuric has been named Chief Executive Officer at the global facilities maintenance and asset management software provider.
The real estate advisory group has unveiled CBRE 360, a global capability focused on delivering enhanced employee experiences in the workplace.
The real estate services provider has extended its existing relationship to include the management of private rented sector properties in the UK.
Arguing that drones offer a string of strategic and operational benefits to many organisations, the business advisors are offering to help clients take advantage of the technology and extract value from the collected data.
MRI Software, a global leader in real estate software solutions, has announced the acquisition of MDA Property Systems, a property management and accounting software company based in Cape Town.
The property and FM business has appointed Akshay Thakur to lead its Smart Building Program in the EMEA region.
Five entrants will compete in the final of i-FM's annual awards programme, which recognises the very best new technologies in the facilities sector.
Real estate solutions provider MRI Software has acquired Qube Global Software, the UK-based supplier of property and facilities management systems.
AI has never been so accessible, nor so much a point of discussion in terms of impacts and opportunities.
Joe Harris warns your biggest cyber security risk might be hiding in plain sight.
Embracing technology to monitor emissions and act on real-time data positions FM teams to achieve real change.
Digital models of historic buildings can act as a back-up in the case of extensive damage and provide immediate benefits to building and facilities managers.
Andrew Targell is an expert on the tech that transforms FM. Fiona Perrin met him for key insights on how to deliver projects that drive business purpose.
For any industry where mobile and field-based employees account for a large proportion of the total workforce, the current climate is challenging,
Scott Gray explains how physical security solutions connected to the cloud can help facilities managers meet security and business objectives.
Often lost in all the conversation around ‘new ways of working’ is what it all means for facilities management.
The cleaning industry has without a doubt undergone massive transformation in the last two years.
It’s not controversial to say that BIM, building information modelling, has struggled to gain traction in facilities management market since the concept was introduced to the sector almost 20 years ago.
When temperatures peaked at 37C across much of the UK in July, it caused many disruptions across multiple sectors.
FM software solutions offer wide-ranging benefits for workplace and facilities management professionals. But, choosing the ideal solution for your business’s unique requirements is vital.
What will it take to achieve a sustainable built environment? To support a hybrid workforce? To maintain resilience and agility?
The facilities management sector has undergone a transformational shift. Not only have we witnessed a transition to more digital ways of working, but the responsibilities placed on facilities managers have grown in scope.
FM businesses can save time, money and hassle by fully digitising their asset management, says Dan Teare.
Three years on since The Workplace Event was last held face to face, it made its long-awaited return to the Birmingham NEC this month. Craig Peters reports.
As we begin to emerge from the Covid-19 pandemic, there is a heightened focus on employee health and wellbeing.
Facilities management is facing a significant skills shortage. That’s not news: industry bodies have warned of a ‘demographic timebomb’ for years. Apprentice Simon Delmo reflects on the challenge.
Gary Watkins explains how businesses can leverage technology to make informed decisions about the workplace.
We have been pioneering autonomous cleaning for over a decade, and the last 18 months have proven to be a pivotable point in this journey for our industry.
Until recently, in the FM community, only the PropTech startup ecosystem was getting clear attention. That is changing rapidly now.
A recent report suggests that by using connected workforce platforms companies can improve workplace productivity by as much as 25%.
After more than a year of uncertainty and lockdowns across the UK, there is renewed confidence in returning to a more normal life as we approach the final stages of the government’s roadmap to lift restrictions.
Calls for significant and meaningful action to combat climate change have certainly intensified over the past decade.
Covid-19 has spurred a wave of innovation across the business world and certainly within FM itself.
The pandemic has brought with it some real opportunities for future-focused facilities professionals.
Building owners who fail to comply with proposed new fire safety measures could be faced with unlimited fines.
The recent easing of lockdown and reopening of pubs, shops and outdoor spaces has re-energised discussions surrounding the return to offices.
Rodrigue Zbinden considers the recent increase in cloud adoption and how hosted security solutions can help to manage teams, facilities and operations.
One of the fastest growing sectors for global investment in the past few years has been technology designed to make buildings smarter and more sustainable.
In the wake of Covid-19, organisations around the world are rethinking space utilisation, employee engagement and wellbeing, sustainability and the overall real estate portfolio.
Success with new technology requires buy-in from the very people who will be working with it.
The only constant in life is change. Managing an office building in the 18th century would look a lot different to a 21st century workplace.
2021 will, we hope, see offices reopening and employees returning with new views on how they want to work. Technology has a crucial role to play.
High staff attrition has been a painful fact of life for FM and cleaning businesses for many years. Technology can help.
Coming out of the second national lockdown in England and into a new tiered system has brought fresh challenges for the FM industry.
It is hard to predict the long-term impact that Covid-19 will have on working practices in Europe and the knock-on implications for commercial real estate and workspaces.
Smart building technology essentially consists of a system of connected devices which can measure data from your building and transform it into usable insights and automation. The experts at Smarter Technologies outline some opportunities.
Much has been said in recent years about technology in relation to how it is transforming FM, and recent developments have certainly accelerated both demand and adoption.
In any organisation, times of contraction can lead to difficult decisions. The same goes for periods of growth. Accurate, reliable data is critical in every case.
There is an urgent need for innovation in FM, and in particular the cleaning industry, to improve performance in the midst of the Covid-19 pandemic.
Facilities managers are under pressure to re-open offices safely, but the stakes could not be higher. So how can technology help?
Rodrigue Zbinden looks at how hosted security solutions such as access control systems can support facilities teams in dealing with the challenges of the 'new normal'.
What began as a crisis of health is now having widespread global economic and social impact. The way we work and live has changed.
The Covid-19 pandemic is causing us to rethink what is important for the workplace and how offices are designed, built and managed.
Market research firm Gartner has predicted that in the internet of things marketplace building automation will be the segment with the largest growth rate in 2020, at 42%.
With access to limitless data in every aspect of our lives, it’s about time that we really utilise that data to improve the world around us. Rob Charlton argues the case for digital twins.
i-FM's annual award scheme regularly draws entries from a wide range of organisations, all focused on a single broad goal: meeting the challenge of doing things in better ways through the application of new technologies.
Rodrigue Zbinden considers the evolving role of access control systems and their benefits beyond the traditional use as a security technology.
As workplace needs and expectations change, 3D mobile mapping is becoming a key tool in building management, from construction to streamlining the process of maintenance and upgrades.
UK-based government solutions provider KBR is no stranger to the facilities management market. A major partner to 20% of the British armed forces, KBR also takes on contracts where they provide a client-side and strategic role.
How can facilities managers help workers create better lunchtime habits? Nick Hucker has some observations about current trends.
Is that a possibility, perhaps even a necessity? Paul Djuric looks at how ready the FM industry is for the arrival of big data.
When technology works, it can help us be well and more productive, Graeme Hughes, MD of Innovise, tells Fiona Perrin; but watch out for those applications that can lead to more, rather than less, stress.
In Poland, a major contractor has been working with a local building technology specialist to implement new solutions to the age-old problem of transparency of information. Even operating costs can be accurately predicted now.
The continuous evolution of FM methods and techniques has given rise to more efficient and cost-effective solutions in recent years. Shailendra Jain outlines developments in one key area of practice, FM apps.
The benefits of smart buildings are well recognised but organisations in the public and private sectors are under pressure to focus their capital on other investments. Gary Thompson outlines a solution.
John Allen explains how IoT enabled access control solutions can deliver security and business benefits for almost any organisation.
Gary Jones looks at how facilities management software can boost satisfaction levels and retain customers.
Over the past five years, new tech has drastically transformed the way B2B and B2C businesses operate. Ritam Gandhi looks at what’s available now and what's on the horizon.
Engaging employees has never been more important. Fiona Perrin explores how an application that mirrors those we use as consumers is keeping soft services staff connected.
The Internet of Things is changing fast. What does that mean for facilities managers? David Armour looks at current opportunities and some possibilities on the horizon.
Facilities management is a wide-ranging field that is standing on the edge of a precipice. Lee Davies looks at what technology has to offer for the best way forward.
Over the past few years, businesses have started to question whether open offices really encourage the behaviours they’re supposed to inspire. But that might well be the wrong starting point for this discussion, as Gerry Brennan explains.
Driven by the phenomenal growth of smart technology over the past decade, the UK is heading towards becoming a largely cash-free society, with people preferring to use alternative and more convenient methods of payment.
How many people reading this have BIM fatigue? Who is tired of hearing how BIM can transform facilities management? How come since the 2016 UK government mandate, there is still little evidence of BIM for FM becoming business as usual?
Building technology has come along in leaps and bounds, and 'smart' projects that can offer tangible, operational benefits to building managers and tenants are becoming increasingly popular. Nick Sacke explores some of the issues and opportunities.
Consumer electronics have changed people's expectations and that change is filtering down to slower placed, traditional sectors such as security. So, what should you expect from the security industry asks Derek McLean.
Artificial intelligence, the rise of the robots, the internet of things, big data: technology is coming to take over. But how much of it is delivering real FM benefits today? Fiona Perrin went in search of those who are keeping it real.
Lieven Bertier explores how technology can help FMs create work spaces fit for the future.
The facilities management sector continues to face the challenges of low profit margins, decreasing budgets and increased client expectations.
Simon Iatrou examines how the gig economy and new technologies may soon revolutionise FM and other built environment disciplines.
Building information modelling is not new. Nor is the tension between building contracting and facilities management. Mike Knapp argues the case for closer collaboration.
Cyber-attacks, such as last year's NHS Wannacry ransomware breach, are not the sole concern of an organisation’s IT department. Paul Djuric explains.
Graeme Hughes explains why connecting with your staff works whatever the outcome of Brexit.
Richard Savage looks at why intuitive, cloud-based systems are the future of contract cost and performance management.
Sensor technology is spreading fast. How do we balance the benefits of that with growing concerns about privacy? Raj Krishnamurthy looks at the issues and opportunities.
Just as today's workers expect greater flexibility from their companies, so should facilities managers look for adaptability and innovation from their contractors. Chris Parkes considers what flexible working means for FMs and their outsourcing partners.
Building systems engineering has become a much more technical discipline. What does that mean for today's engineers and for their FM colleagues?
Technology will change how services are managed, how end-users interact with service providers, and how service employees interact with end-users. But what are the opportunities and risks in using technology to improve service experiences?
Corporate real estate management and facilities management have for decades provided the physical cornerstone for businesses of all kinds. All that will soon change, argues ISS.
As on-site health & safety requirements seem to increase exponentially, the challenge for facilities managers in managing contractors grows consequentially.
Following a UK-wide survey looking into how technology is affecting facilities management, Service Works Group and i-FM reveal new insights into how the industry is performing.
Michael McCullen implores facilities managers to ask the right question when it comes to specifying a BIM system.
Waiting to pay in a restaurant, where their electronic payment system had gone down, and seeing the old, paper-based vouchers, I thought about how things have progressed, saving time, improving security and removing the paper.
It's time for action and the tools we need are already available. Andy Badger makes the case for moving away from 'business as usual'.
Effective asset management needs a vision to take it from being seen as just about data collection and IT systems to being a business tool that adds real value. But that vision only comes when all partners work together as a team, says Duncan Hartley.
ISS is working with technology partners to create intelligent buildings by transforming data into customer satisfaction and bottom-line improvement.
There's a lot that today's business world can learn from an experienced butler's approach to service, writes Gregory Blondeau.
Matthew Parr expounds on the latest developments in remote workforce electronic monitoring systems and how they can benefit facilities managers employing field-based staff.
Mark Kirkham discusses how facilities management can use mobile devices and real-time data to improve productivity and create competitive advantage.
Security technology is developing fast, and client expectations are rising at the same time. The challenge for system providers and operators is, can they keep up? John Davies looks at some of the issues and opportunities.
Our cities are developing at such an incredible rate that space is now at a premium. In response, Paul Statham says, organisations should turn to resource scheduling systems.
Finalist in Operations Category - Oneserve2Oneserve: A journey across the seven C's
Finalist in Commercial Category - PocketFM: Helping facilities & maintenance get work done
Winner of the Communications & Customer Service Category - ATOM: Small but perfectly formed to manage your transport contracts
Finalist in Communications/Customer Service Category - NIMBUS: Pioneering a new industry with the help of technology
Finalists in Commercial Category - Kykloud: Mobile surveying and asset management software
Finalist in Communications/Customer Service Category - myISS: Improving inter-company communication with a dispersed workforce
Winner of the Commercial Category - Altius Vendor Assesment: How to improve the health of your supply chain compliance
John Norris looks at how an open approach with a clear evaluation process can keep the FM at the forefront of innovation.
Organisations are grappling with an unprecedented challenge – what to do with vast, often underutilised floorspace.
Ricky Majer, chief technology officer at SBFM, explores how FM organisations can unlock the power of data.
Simon Russell explores current challenges and new opportunities as teams push for better solutions in the hybrid working age.
For all the negatives attached to Covid-19, and there were many, one positive was the boost to workplace technology.
Now that the dust of innovation has settled on the hype around ChatGPT, it may be a good time to unpack the full implications of this technology.
Experience matters. To employees, businesses and customers. But positive experiences don’t emerge because of a new-fangled tool or a buzzword-filled communication strategy.
The focus of this year’s Workplace Futures conference is ‘technology in the workplace’. This raises some pressing questions, David Sharp writes.
But data is not the same as information. For decision-makers, data can be meaningless, even misleading.
Smart. Facilities management is awash with the concept, hailed as the future not just of buildings but of the whole built environment.
The world has been through a dramatic learning process, and everyone anticipated a new post-pandemic chapter. But that is still emerging, argues Raj Krishnamurthy.
Wireless IoT sensors are an affordable and easy-to-use solution for comprehensive data collection. Security, however, remains a worry.
The dirty, dull, distant, dangerous or repetitive. If a task falls into any one of these brackets, chances are it’s a nuisance or a burden.
Samsic UK recently launched its Samsic One app. Project lead John Conry Jnr explains the ethos behind it and what sets it apart.
For any company that has been around for a long time, change can be difficult to accept. After all, why change the core of a business which has stood the test of time?
Some companies are already showing that agility and the ability to quickly adapt to a new business environment is the key to success.
In a customer-centric world, simply offering a service isn’t enough. The focus now rests on offering an experience that research shows drives over two-thirds of customer loyalty.
Facilities management has never had a higher profile, as FM has become a much-needed weapon in the fight against the coronavirus.
I recall 2015 and 2016 very clearly. Those were years when we thought we knew what the future held for work, the workplace and facilities management in particular. We weren’t quite right.
The pandemic has spurred workplace change. A survey from McKinsey found that the year following the initial UK lockdown accelerated the adoption of workplace technology by several years.
Jeff Dewing argues the industry has a watershed moment to address its issues and shares his manifesto for change.
The facilities management Industry is going through an important transition period. And technology needs to be a part of that.
The BBC's 2019 drama The Capture, about a young soldier accused of a crime he denies, feels particularly pertinent for these times of tumultuous politics and rapid technological advancement.
The future is equal parts exciting and terrifying. New technologies are opening up a world of possibilities; but they are also raising real-world concerns, like who will use, manage and ultimately own the abundance of new data that is produced.
When it comes to cyber security, we are fighting a perception, potentially fuelled by the suppliers of stock photos, that hackers are fantastically smart, well resourced, highly (and predictably) motivated and dressed in hoodies.
If technology is going to become an increasingly necessary and perhaps even an enhancing part of FM going forward, how do we ensure that this promise is delivered? Mark Hazelwood looks at some of the issues.
Who is really responsible for compliance in an organisation? This was just one of many questions recently posed at the latest BIFM Leaders' Forum panel debate hosted by Churchill Service Solutions in London.
Harrison Briggs discusses the ever-changing requirements around compliance in the built environment.
Gregory Blondeau discusses the trends set to transform the workplace this year including the management of technology, personal data and privacy.
Jess Edwards explains how the right technology can help organisations communicate better while saving time and money.
There's no escaping the fact that FMs are part of the government’s BIM drive, says Kath Fontana.
Embracing the age of big data and all its associated ground-breaking technology is crucial for the FM sector, but there is a risk that partnership working and collaborative cultures could be lost to the detriment of the client relationship.
The property and facilities management sectors are often slow adopters of innovation, even when it offers significant benefits and is straightforward to implement.
Nowadays sustainability is an ingrained business practice and nearly every organisation has green policies in place to reduce its impact on the environment.
Who is making things happen in the built environment sector? Who's stimulating change?
Advances in technology increasingly mean facilities can be managed from anywhere, often without the need for human intervention. Lionel Prodgers makes the case for embracing the trend now.
As Workplace Week comes to a close, showcasing some of the best examples of office innovation in the UK, Tim Clapham discusses how technology can help facilitate new ways of working.
Building information modelling: three words that generate a range of reactions from people working in the UK built environment.
Flexible working has long been a hot topic amongst industry folk, but the recent announcement from Yahoo! made the issue a national discussion point yet again.
Let's light the blue touch paper. 90% of you reading this are luddites when it comes to social media.
The facilities management sector is awash with acronyms, especially in the technology sphere as three and four-letter terms are bandied around with increasing ease, if not understanding.