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Sodexo extends student concierge services

Sodexo has launched its concierge service at two university campuses as part of its Residential Living programme.

ISS launches new 'stay well' campaign

The Food Services arm of ISS UK has unveiled a refreshed health and wellbeing strategy, created to support its customers in staying well this winter.

Lockdown good news: waste levels drop

According to facilities services group PHS, the amount of washroom waste generated by UK organisations in the last four months dropped by 49% year on year.

PHS grows floorcare business

The facilities services provider has bought the floorcare and associated hygiene services division of workwear and industrial wiper rental firm Lindström UK.

Winter is coming: and there's news

It may still be August, but there is already quite a bit happening in the winter services marketplace.

Camelot: Cawleys has the right numbers

The National Lottery operator has appointed Bedforshire-based Cawleys as its recycling and waste resource partner.

A front of house deal fit for King

The videogame developer King.com has awarded ISS Facility Services a new contract at its London headquarters.

Bunzl benefits

File this under 'it's an ill wind....': Bunzl, the supplier of cleaning materials, PPE and similar consumables, is anticipating good growth for the six months ending 30 June.

Reconomy acquires ACM Environmental

The waste management and recycling services provider has started 2020 with the same ambitions that marked 2019.

Jet Aire lands nationwide M&S deal

Jet Aire Services has won a major contract to service a network of retail distribution centres on behalf of Marks & Spencer.

GRITIT brings in investor to back growth

The winter services and grounds maintenance company says it is ready to get on with the next phase of growth and development.

CMA worried about the washroom sector

The Competition and Markets Authority has provisionally found that Rentokil Initial's purchase of Cannon Hygiene could lead to higher prices or lower quality for some customers.

Investor backs Orbis MBO

Orbis Protect, the provider of vacant property management and lone worker protection services, has secured backing for a management buy-out from investment group NorthEdge Capital.

FM facing steady service cost rise

A new five-year forecast shows maintenance costs rising 19%, while cleaning costs rise 26.7%.

Helistrat acquired by Reconomy Group

Outsourced waste management and recycling services provider Reconomy has confirmed the acquisition of Portsmouth-based resource management consultancy Helistrat.

Premier extends Met relationship

Premier Workplace Services has been awarded a new five-year contract for furniture relocation, storage, reuse and recycling services for the Metropolitan Police Service. 

Rubbish deals: activity in waste sector reaches a record high

New research from business and financial adviser Grant Thornton has found that 2017 was a record year for M&A activity in the waste sector, with the highest number of deals recorded since 2010.

Tivoli launches following ISS sale

ISS has completed the sale of its landscaping business, which sees Tivoli Group Limited formally in operation from today.

Mitie grows document business

The group's document management business has had a "brilliant" start to the year, Mitie says, extending its work with a key client and winning a new contract with another.

Facilities services in Nigeria: could do better

Interim results from an ongoing research project looking at facilities services in Nigeria indicate productivity is considerably below the best international performance levels.

Carillion fallout continues

Following news of Carillion’s liquidation on Monday, question marks over the stability of another government supplier have emerged.

Change at the top in Interserve

Bruce Melizan, Managing Director of Interserve Support Services, has stepped down from the board as part of the organisation's ‘Fit for Growth’ programme.

Carillion: how did it come to this?

The big and diverse support services group has in many ways been the epitome of the ambitious FM services provider over the years, growing steadily especially through acquisition to extend its reach and its offer.

IFMA offers FM benchmarking report

The International Facility Management Association's FM Research and Benchmarking Institute has published benchmarks for FM professionals covering janitorial, maintenance and utility costs and sustainable practices.

Restore buys to build data handling side

Restore plc, the office services provider, has acquired the Winchester-based secure shredding and archiving business Baxter Confidential.

Rentokil Initial reveals joint venture

The service provider has partnered with German group Haniel & Cie to create a new workwear and hygiene business for the European market.

Man in the middle

The 'middle man' is a role that was largely squeezed out of the FM market in response to two parallel trends: clients questioning the value of layer-on-layer delivery models and, simultaneously, service providers diversifying their offers.

Counting the success at Carillion's Customer Experience Centre

Carillion marked the third anniversary of its Sheffield-based Customer Experience Centre with a special event celebrating the re-opening of the expanded and refurbished space.

A different angle on customer service

Facilities services working in direct support of the sales process: does that make sense? It certainly does, especially in retail environments.

Water hygiene specialist acquired

APC Technology has sold its water hygiene and treatment division to South Staffordshire plc in a £1.8m deal.

OCS calls for action on services to disabled airline passengers

A new report, based on the experiences of over 500 passengers, has recommended more collaboration between airlines, airports and service providers in order to improve the quality of assistance to persons with reduced mobility. 

Mitie lands London document management deal

Mitie's Total Document Management business has secured a new three-year contract with global business advisory firm FTI Consulting.

Not Just Cleaning unveils new image

The cleaning and support services provider has redesigned its logo and website to more accurately reflect its portfolio of services, sectors, customers groups and overall positioning in the market.

White paper investigates pest management strategies

A new white paper from support services group Emprise argues that failure to have an effective strategy in place can be costly in terms time, money and reputation.

FMs wasting thousands on unnecessary fleet spend

Too many facilities managers are giving up thousands of pounds over the life of their leased cars and vans contracts by failing to compare prices and terms from different leasing and hire companies.

Grit your teeth and drive

David Emanuel travelled to Donington Park to learn more about the BIFM award-winning service provider GRITIT and the challenges this niche business faces as a matter of routine.

Fountains paints pylons

OCS Group's environmental services business has won £5 million of work with National Grid, painting electricity pylons around Yorkshire and Newcastle this year.

PHS Datashred spreads wings

The data destruction specialist has expanded its reach in the southwest with the acquisition of Exeter-based Phoenix Shredding.

HSS ready for next phase of growth

i-FM has learned that HSS Hire Services Group, the leading national supplier of tools, equipment and related services, has been acquired by Exponent Private Equity.

Latest i-FM in Brief out now

i-FM in Brief, our regular newsletter designed to bring readers a round-up of recent news, features and market insights, is available on the site now.

HSS lands comprehensive Gatwick deal

The hire services company has secured a contract with Gatwick Airport to supply all tools and equipment used on the site.

Destruction demand drives Shred-it

The Manchester-based data destruction specialist has reported full-year figures that show turnover up 13% to £39.6m.

Tax blow-off

Mitsubishi Electric's new high-performance hand dryer has been registered for the government's Enhanced Capital Allowances, bringing a boost to users' cash flow through accelerated tax relief.

HSS tools up for nationwide deal

The tool and equipment hire company has been named sole plant outsource provider to Simons Group in an agreement worth around £5m.

OCS lands Luton contract

London Luton Airport has awarded a three-year contract to OCS to provide services for people with reduced mobility.

Enterprising deal for HSS

Infrastructure maintenance company Enterprise has named the tool and equipment hire company as its preferred supplier for the outsourced management of equipment in a multi-million pound deal.

New shared service centre for Shred-it

The on-site document destruction company has opened a new extended Shared Service Centre at its UK headquarters in Sale, Greater Manchester.

HSS signs multi million pound Kier deal

HSS Hire, the tool and equipment company, has secured a 'significant' contract as preferred supplier for the hire of small plant and tools with the Kier Group.

Waste management moves up the priority list

Waste management is one of those 'invisible' facilities services – very important, but generally taken for granted by employees, visitors and customers unless something goes wrong.

Secure destruction demand grows

Businesses in the UK and Ireland are recycling more securely shredded documentation than ever before, according to figures released by specialist service provider Shred-it.

HSS unveils outsourcing solution

The hire services group has launched an offer tailored to the needs of FMs, with a promise to remove operational cost, hassle and risk in an event that was as impressive as that promise itself.

BSRIA offers latest cost guidance

The building research group has published a new operation and maintenance benchmarking report as a guide for building operators to evaluate their performance against their peers.

Croydon's finest

Celebrating the best of local business talent, more than 40 shortlisted businesses out of hundreds of initial entries went head-to-head in the finals of The Croydon Business Awards 2011, held in April.

Cannon to deliver destruction

Cannon Confidential, a part of the OCS group, has landed a one-year contract with Halton Borough Council for the secure disposal of confidential waste.

FM wasting time on equipment management

A survey sponsored by hire specialist HSS has revealed that a third of facilities managers are spending almost a day a week on the management of equipment.

FM and the Living Wage issue

Costs are under heavy pressure and competition is fierce, but should there be a point below which wage rates do not go? For support services, is that point the Living Wage?

HSS Higher

The hire services group has released its third quarter results, showing a strong climb across the board.

HSS sails off with Thames Water deal

The hire services company has landed a five-year, multi-million pound contract for the hire of tools and equipment to Thames Water.

Nationwide deal for Swiss Post Solutions

The mail room specialist has won a three-year contract with financial services group Nationwide.

BAA names HSS for multi million pound deal

Tool and equipment hire company HSS has secured a multi-million pound contract with Heathrow Airport to be sole supplier for hire services.

Morrison in second big win

The housing maintenance specialist has won a ten-year contract with a service scope that stretches across 25 London boroughs.

Groundwork pays off for Sodexo

The food and facilities services provider has landed a major contract to deliver grounds maintenance services for a leading housing group in the north-west.

HSS safest hire firm, Which? says

Big name hire firms have removed tools from their shelves after a Which? investigation revealed safety faults in all cases but one.

Otis gives HSS a lift

Otis, the world's largest manufacturer and maintainer of people-moving products, has awarded HSS Hire a three-year supply chain agreement extension.

AA calls BT

BT's fleet business, one of the largest operators in the UK, has won a five-year contract to provide management and maintenance services for the AA light and heavy breakdown assistance and recovery vehicles.

G4S brings medical services to southwest

The Forensic and Medical Services division of G4S Integrated Services has landed a short-term specialist support contract with Devon and Cornwall Constabulary.

HSS lands OCS hire deal

Facilities services group OCS has awarded a three-year contract to HSS Hire, the national tool and equipment hire company.

Morrison extends reach south

Social housing and PFI specialist Morrison has unveiled a series of new contract wins, including two in the South East where it has a growing presence.

Kier lands North Tyneside deal

North Tyneside Council has appointed Kier on a 10-year repair and maintenance deal for its social housing stock and other council-owned property.

HSS scoops top hire prize

Tool and equipment hire company HSS has been named Plant Hire Company of the Year in the annual Contract Journal Hard Hat awards.

G4S moves into data handling and destruction

FM provider G4S Integrated Services has extended the scope of its offer by opening up an existing specialistion, the handling and destruction of classified and commercially sensitive media and equipment.

HSS goes high tech

HSS Hire, the nationwide tool and equipment company, says it intends to 'revolutionise hire and streamline inventory control' with the launch of a unique, free online hire management system.

FMs more concerned about water, less about action

The latest PHS Quarterly Facilities Management Survey has revealed a surprising degree of apathy amongst FMs when it comes to uptake of washroom water-saving devices.

Atkins scoops purchasing award

Atkins Asset Management has been awarded the Chartered Institute of Purchasing and Supply Certification for Standards of Excellence in Purchasing Policies and Procedures.

MITIE launches support services college

MITIE's specialist cleaning and support services division has launched its own training college for its 22,000 employees throughout the UK.

How much are you wasting on print?

A new report from the Unwired group argues that print provision in offices is too often unplanned - or even unconsidered - resulting in substantial waste, of both space and consumables.

Business printing wasting billions says new study

Findings from the Centre for Economic Business Research reveals that the UK spends around £5.3bn a year on outsourced printing and £11.4bn on printing in-house. More than £1bn could be saved by government and industry through more efficient strategies.

Union takes on Tube over cleaners

Describing a plan to sack more than 200 cleaning staff employed by ISS as 'obscene, unnecessary and potentially dangerous', the RMT union is squaring up for a fight with London Underground contractor Tubelines.

Union gets tough for cleaners

The Transport & General Workers Union has launched a 'justice for cleaners' campaign, targeting City of London businesses.

Integrated services: here to stay?

2006 was the year for integrated services - or at least the year that suppliers thought the market was ready for this big new idea.

Cleaning awards launched

The Cleaning & Support Services Association has launched the UK's National Cleaning Awards, with the first winners ceremony due to take place in June 2007.

Medirest takes top hospital award

Healthcare hotel services company Medirest has won the Patients Association's 'health innovation of the year' award for its a+ cleaning initiative, introduced at 20 NHS hospitals across the UK.

MailSource strengthens services with second buy

MailSource, which recently extended it reach into the US with a significant acquisition, has now bought the Zurich-based oneReason.

CBI director general to take a turn on the shop floor for charity

Sir Digby Jones, director general of the CBI, has agreed to roll up his sleeves and go back to the shop floor to help raise money for Marie Curie Cancer Care.

Hitting the mail on the head

Liberalisation of the UK mail market hasn't exactly set the business world on fire with excitement, but there may well be efficiencies and service improvements to be had if FMs get to grips with what's changed.

Spot checks uncover poor standards of cleaning in hospitals

An inspection carried out by the Healthcare Commission has found that two-thirds of hospitals are failing to meet the highest standards of cleanliness.

Cleaners given the brush off

83% of the UK public would never become a cleaner, according to a survey published by industry voice, the British Cleaning Council.

TXT MSG technology comes to pest control

Rentokil Pest Control has invented a rodent trap that not only provides continuous online status reports, but also triggers a text message to technicians when it has 'done the job'.

Pathway may lead from cleaning to FM

The Pathway Card, launched in September as an electronic CV for people in the cleaning industry, could find its way next into FM.

Union says Parliament's cleaners are amongst poorest paid in Europe

Contract cleaners at the Houses of Parliament are amongst the worst paid in Europe, according to figures released by the Transport and General Workers' Union.

Scottish hospitals bring back the housekeeper

Following the return of the matron to NHS hospitals, the decision has now been made in Scotland to reintroduce housekeepers to watch over facilities.

Parliament cleaners strike for second time over pay

A pay dispute involving cleaners at the House of Parliament will result in a second round of strike action it emerged today.

Weighing the costs of rubbish

The University of Birmingham has awarded a waste collection contract to Onyx UK, who will provide a pay-by-weight service replacing the previous pay-per-lift supplied by Birmingham City Council.

Asset Skills unveils cleaners passport, as BBC questions industry practices

Asset Skills, the sector skills council for facilities management and cleaning, has launched a skills passport for the UK cleaning industry. This comes against the backdrop of a BBC 2 programme blasting the industry for its HR practices.

Scottish Parliament FMs slated for pigeon plans

Heaping yet more criticism on the expensive and late - but highly distinctive - Scottish Parliament building, pigeon experts have said that if it develops a bird nuisance problem that is down to the 'inadequacies' of the facilities management team.

Bedfordshire confirms details of HBS settlement

Bedfordshire County Council, which sacked HBS from a 112-year £250m strategic partnership contract in August, has now released details of the termination deal.

TNT named top supplier at Royal Bank of Scotland

TNT has been singled out from more than 15,000 companies to take the title 'best overall supplier' at The Royal Bank of Scotland after reducing costs and delivering increased service efficiency.

PHS offers drug litter solution for Wales

Almost three-quarters of FMs said they had found drug litter on their premises but only a quarter had the training to collect and dispose of it safely, according to a recent PHS survey.

Parliament gets first taste of the picket line

Cleaners mounted the first ever picket line at the Houses of Parliament as they held a one-day strike earlier this week.

GSH helpdesk beats industry benchmarks

The in-house contact centre operated by GSH and based at its headquarters in Stoke-on-Trent is outperforming the market in four key service criteria, according to data in the latest industry audit.

BCC lashes out at hospital budget cuts

The British Cleaning Council says that 'huge cuts' in hospital budgets are impacting on both the public and cleaners.

Union offers 10 steps to better hospital cleaning

Public sector union Unison has defined the key factors required to produce better cleaning services in hospitals by questioning the people who should know - the cleaners themselves.

Grealish takes on responsibility for ISS Damage Control

The industrial, commercial and domestic damage businesses of ISS UK have been brought together under main board director Seamus Grealish.

Two suppliers achieve new credentials

MASS Systems and Pitney Bowes Management Services have both achieved recognition for their operational policies and procedures.

BSA rejects union views on outsourcing

The Business Services Association, which represents the majority of companies providing outsourced cleaning services to the NHS, has hit back at claims by a public sector union that private sector contractors are to blame for poor standards of hygiene.

Mass launches new asbestos management system

With legislation now requiring building owners and managers to develop and maintain a register of the asbestos within their buildings, Mass Systems has introduced a new version of its asbestos management system, Asbestos MASSter.

Connaught interims show restructuring is working

Property services company, Connaught, shows reorganisation is paying off. Its private sector focus is now on SMEs.

ISS says it is 'funky cleaning' for M&S

The M&S Life Store in Gateshead opened its doors at the end of February to offer aspirational home retailing. ISS says it is doing its bit by introducing 'funky cleaners' - semantics or a new concept?

Initial combines manufacture with rental in workwear

Initial Garment Manufacturing, has merged with its sister company, Initial Garment Services to create a manufacture to rental business to be called Initial wear4work.

Market praises ISS for trading transparency

The Danish Society of Investment Professionals (DDF) has awarded ISS the annual Information Prize for the third year in a row.

FedEx to buy Kinko's

Global logistics firm FedEx is to buy the ubiquitous reprographics and document management chain Kinko's for $2.4 bn in cash.

ISS in Scandinavian firsts

When ISS took over the first outsourcing of all cleaning tasks in a Norwegian municipality, the process was dogged by controversy from transferring employees. The company has also picked up the first contract from a major Swedish hospital.

Public commitment by private sector on health training

A new agreement will see private sector employers in health and social care committed to training alongside their colleagues within the NHS.

Pitney Bowes Management Services in alliance with Dataform

Print management specialist Dataform has formed a partnership with Pitney Bowes Management Services which will see the two companies teaming up to support major contracts.

Rumours of changes at the top for Jarvis

Newspapers this weekend suggested that Paris Moayedi, the chairman of Jarvis, will step down. Steven Norris, the Tory mayoral candidate, is mooted as being a replacement.

Robertson FM wins Edinburgh nursing home contract

Robertson Facilities Management has been awarded the maintenance of a 60-bed long stay nursing home in Edinburgh.

Head for heights?

Facilities Managers are faced with some unusual challenges during their careers - but cleaning the blades of a wind turbine might stretch most of us.

TNT wins 25-year MoD storage contract

TNT Express Services has signed a multi-million pound agreement with the Ministry of Defence to archive, store and manage 12m Government files which, if placed end-to-end, would occupy more than 200km of shelf space.

Rentokil Initial wins three in UK

Rentokil Initial Management Services has been awarded a £1.6m PFI contract, while its cleaning divisions have won new work at Sunderland NHS Trust and for Walker's Foods.

SMEs living dangerously

Recent surveys suggest that Britain's small and medium sized enterprises, faced with a tough economic climate, are making some questionable decisions.

NHS hospital food and cleaning improve

Standards of cleanliness and food in NHS hospitals have improved significantly according to inspection results released by the Department of Health.

Interserve says longterm looks good

After disappointing full year results reported in March which showed a drop in profit of 5%, Interserve reassured markets this morning that its interim results, due out in September, will show solid long term potential.

Carillion says profit will be £10m down

Blaming extra costs at the Nottingham Express PPP, Carillion said profits for the first six months of 2003, due to be announced in September, will be 'not less than achieved in 2002'. Shares were down 15 points as a result.

MITIE makes second acquisition in a week

MITIE has bought Eagle Pest Control Services for £2.8m in the second bolt-on acquisition announced in as many days.

Corporate manslaughter bill is ‘time-bomb for fleet managers'

The proposed bill on corporate manslaughter will put real pressure on fleet managers and their outsourced providers, warns one fleet management company.

Minimum wage to rise to 4.50 an hour from October

The government will reportedly soon announce that the minimum wage is to increase to £4.50 an hour - driving up the costs of some support service contracts.

Most US firms unprepared for crisis

Despite intense concern about economic and security issues in the States, most companies there are not capable of withstanding serious business and IT outages, according to a recent survey by Dataquest.

Congestion charge passes first test

There were no traffic build-ups in the system operated by Capita, the company told i-FM as their share price rose to reflect success. Meanwhile, TfL is resolving the glitch in fleet schemes"

Mears: profits up and cash in the bank

Bob Holt, the man behind maintenance and FM company, Mears, is a happy man. His “conservative business plans” and lack of exposure to PFI, are behind results that exceed analyst's expectations, he told i-FM.

BSA pushes for skills to be 'common currency' in Europe

The Business Services Association says there needs to be much greater co-ordination and transparency in Europe before its citizens can work easily across borders.

MacLellan keeps Westminster cleaning contract

MacLellan has retained its contract with the City of Wesminster for a fourth consecutive term. Worth £1.5m over three years, it covers cleaning services for a total of 30 buildings.

Mears acquires M&T Group

Mears has acquired social housing specialist M&T Group for £3.5m, increasing its coverage of the social housing market in southern England.

Kier preferred bidder for £640m Sheffield City contract

Sheffield City Council has selected Kier as preferred bidder for the outsourcing of its building maintenance and repairs service.

Hales, the waste control company, is up for sale

RMC - the Egham-based cement-to-waste group - is in talks to offload its waste control businesses including its best known brand, Hales.

JC awarded Vodafone Australia FM contract

Johnson Controls has won a US$5m (€5.1m) contract to service Vodafone Australia's facilities for five years.

MacLellan wins new DuPont contract

DuPont has awarded integrated services provider MacLellan a new £1.3m facilities management contract.

SSS wins FM contract with Hilti

Security Support Services (SSS) has been awarded a total facilities management contract with Hilti (Gt Britain).

Amec wins FM contract with Eli Lilly

Amec has been awarded a two-year contract with Eli Lilly and Company, providing facilities management services at the pharmaceutical company's new headquarters in Basingstoke and at a research and development site in Surrey.

Sodexho scoops £2m deal with Smith & Nephew

Sodexho has been awarded a five-year catering and support services contract with pharmaceutical company Smith & Nephew worth £400,000 a year.

Amec to service BNFL world headquarters

Amec has been awarded a three-year contract to provide facilities management services at British Nuclear Fuels' world headquarters in Risley near Warrington.

Bovis Lend Lease and Babcock preferred bidder for £1bn MoD deal

The Debut Services consortium, consisting of Bovis Lend Lease and Babcock International, has been selected preferred bidder by the Ministry of Defence for its Single Living Accommodation Modernisation (SLAM) programme.

Amec Turner preferred bidder for MoD prime contract

A joint venture between Amec and Turner FM has been selected preferred bidder for a seven-year Ministry of Defence regional prime contract, worth over £460m.

Dalkia wins SEK 7.2m contract

Dalkia Facilities Management has been awarded a contract with a Swedish county council, LandstingsFastigheter Dalarna, for the support services of three health care centres.

Eurest awarded £5m contract with Kent Police Authority

Eurest Criminal Justice, part of Compass Group, has won a four-year catering and vending contract with Kent Police Authority worth £5m.

C&W wins US FM contract with Sun Microsystems

Cushman & Wakefield has been awarded a national facilities management contract with Sun Microsystems, for its portfolio of 1m sq m of office and industrial space in the United States.

Sodexho awarded £10.5m college contract

Catering and support services provider Sodexho has won a seven-year facilities management contract with the new National College for School Leadership (NCSL).

Contract wins for Turner FM

Turner FM has recently won two new facilities management contracts with Crown Cork & Seal and Care International.

OFT seeks views on pest control industry

The Office of Fair Trading is seeking views on how the pest control market is working as part of a review of undertakings given by Rentokil in 1988.

KPMG sells Wokingham maintenance business to Mowlem

John Mowlem & Company plc has taken over the maintenance business for Wokingham District Council from KPMG.

Railtrack tenders £8m FM services

Railtrack has issued a facilities management tender for 60 corporate offices nationwide, worth £8m.

BP extends JC agreement

BP has extended its European facilities management contract with Johnson Controls by two years, in a deal worth £30m per year.

SSS wins Homebase FM contract

Security Support Services has been awarded a three-year facilities management contract with retail chain Homebase.

JLL wins Whirlpool contract

Jones Lang LaSalle has renewed and expanded its agreement with Whirlpool Corporation for transaction services, project and facilities management throughout North America and Europe.

Medirest wins £10m contract with NHS Trust

Compass Group's healthcare company Medirest has been awarded a five-year cleaning and housekeeping contract with Basildon and Thurrock General Hospitals NHS Trust.

Regus to open services centre in Ireland

Serviced office provider Regus has invested £4.4m in a new multi-lingual shared services centre in Belfast, which will provide administrative, accounting and operational support for the company's own network.

Sodexho wins FM contract with DSA

Sodexho has been awarded a five-year facilities management contract with the Driving Standards Agency (DSA), worth £610,000 per year.

Extended contracts for Chesterton

Lattice Property Holdings and Shell UK Exploration and Production have extended their facilities management contracts with Chesterton Workplace Management.

Opus 4 to consult MK Electric

Novar has appointed Opus 4 to review the in-house facilities management operation at its subsidiary MK Electric.

Chesterton wins £12m INVESCO contract

Chesterton Workplace Management has been awarded a £12m facilities management contract by Investment management group INVESCO Perpetual UK.

BT outsources financial services to Xansa

In a deal worth £250m, BT will transfer its accounting, financial services and associated finance systems support department, to Xansa.

Carillion wins £50m Lincolnshire hospitals contract

Carillion Services has been awarded a £50m contract by the Northern Lincolnshire and Goole Hospitals NHS Trust to supply services to hospitals for seven years.

Sun Microsystems expands FM contract with JLL

Jones Lang LaSalle has signed a three-year expanded contract with software provider Sun Microsystems for the total facilities management of the company's properties throughout the Asia Pacific region.

Amec director resigns

Amec's executive director Peter Janson has resigned from the board with immediate effect but will continue as group non-executive chairman until August.

Axima MD defends lost EDS contract

After losing its facilities management contract with EDS to Stiell, Axima FM's managing director Mike Cairney hits out at large corporates for imposing ‘onerous contracts' on service providers.

EDS replaces Axima FM with Stiell

Information technology provider EDS plans to terminate its facilities management contract with Axima FM because it is dissatisfied with the service provider's management structure.

Group MD leaves Balfour Beatty

Engineering, construction and services group Balfour Beatty has announced that Paul Lester, one of three group managing directors, will leave the company in July to take up the position of chief executive at Vosper Thorneycroft.

Alfred McAlpine order book at £2.2bn

Alfred McAlpines' chairman Terence Harrision announced growth in the company's order book, from £1.3bn at the end of last year to £2.2bn, at the group's annual general meeting today.

Interserve seeks new chief executive

Support services group Interserve will appoint a new chief executive at the end of the year. Mike Bottjer who has acted as both chairman and chief executive for the past six years will continue as chairman.

Stiell wins £100m FM contracts

Alfred McAlpine's newly acquired support services subsidiary Stiell Facilities has been awarded a range of facilities management contracts worth £100m, including its first PFI project.

C&W H&B awarded FM contract in Budapest

Cushman & Wakefield Healey & Baker has won a property and facilities management contract for the offices within the MOM Park MFC Building in Budapest and the adjacent shopping centre.

Giuliani commends service providers

In a speech to New York business leaders, former Mayor Rudolph Giuliani praised service providers for their efforts following the September 11 attacks.

Serco forms jv in Dubai

Serco Group has formed a joint venture in Dubai to deliver engineering and support services to Dubai Port Authority in the United Arab Emirates for 10 years. Revenues for Serco are estimated at £40m.

Regus chairman to retire

George Gray, the non-executive chairman of Regus, has announced he will retire in two months time. He has been on the board since 1999 and in his current role since 2000.

Amec JV wins £750m Shell services contract

Sigma 3, a joint venture between Amec, Wood Group Engineering Services and Halliburton Company KBR has signed a seven-year service contract with Shell Expro worth £750m.

Managed Office Solutions wins Goldman Sachs contract

Managed Office Solutions has been awarded a contract by Goldman Sachs to operate Procession House at London's Ludgate Hill.

Jarvis preferred bidder for Lancaster University project

Jarvis has been named preferred partner by Lancaster University, to build and operate 4,350 new student residences and associated social facilities, under the Jarvis University Partnerships Programme (Jarvis UPP).

Hays launches business mail service

As Consignia announces radical job cuts to meet the challenge of competition Hays DX, a wholly owned subsidiary of business services firm Hays plc, launches a new business mail management service called Total Mail Solution.

Connaught scoops £8m cleaning contract

Facilities management and property services group Connaught has won an £8m cleaning contract with the London Borough of Lambeth.

Three shortlisted for HSE HQ

In preparation for its new headquarters development, the Health and Safety Executive (HSE) has narrowed its list of potential serviced office providers down to three.

Regus wins £100m global contract with Nokia

Nokia has signed a five-year global agreement with Regus for the transfer of up to 20% of its worldwide office locations to Regus business centres. The value of the deal is estimated to be £100m over the contract term.

Ordnance Survey extends Baker FM services

Mapping agency Ordnance Survey has extended its agreement with Baker FM, to include FM workplace management.

Compaq offers HQ staff shopping service

Compaq Computer Corporation has introduced a new shopping service for employees at its Reading headquarters through Jumpleads, a service provider which already sports clients such as Andersens and WorldCom.

UK leads world of outsourcing

New research predicts that outsourcing by European governments will grow at 17% annually through to 2004, with the UK demonstrating the most mature approach in the world. In the US government outsourcing is expected to double over the next five years.

Carillion forms JVs and wins £500m overseas contracts

Service provider Carillion has formed joint facilities management ventures in the Caribbean, Dubai, Trinidad and Tobago and has secured a number of international contracts with a total value of £500m.

Qinetiq seeks hotel accommodation provider

Qinetiq, the science and technology services provider formed from the Government's defence research and development organisation DERA, is looking to tie up a deal for hotel accommodation.

MacLellan to service NAO HQ

The National Audit Office has signed a facilities management contract with MacLellan International, for the servicing of its London headquarters.

Regus signs contract for 12 new franchise centres

Regus has been awarded franchising agreements in the US for 11 new centres in the States of Florida, New York, Ohio and South Carolina, and one in the UK.

Jarvis preferred bidder for £84m schools contract

Jarvis has been appointed preferred bidder by the London Borough of Richmond to design, build, finance and manage two new primary schools.

Regus launches global business continuity programme

Following the events of September 11, Regus has launched a business continuity programme across 50 countries, to assist businesses in reducing the impact of natural disaster and terrorist attacks.

EC Harris wins FM court contract

EC Harris has secured a facilities management contract with the Court Service, for 100 court properties in the south east of England.

Regus wins largest-ever outsourcing deal

Regus has won its largest-ever single new business contract with Compaq, worth £23.9m.

Regus wins £26m contracts

Regus has won £18m worth of new contracts for outsourced global workspace, in Europe and the Americas. The company has also extended agreements with existing customers, in deals worth £8m.

Regus and Damovo in £5m deal

Global communications solutions provider Damovo has taken space at Regus Business Centres in the UK, Brazil and Slovakia in a deal worth over £5m.

DJ to manage £335m property portfolio

Drivers Jonas has been awarded the contract to manage a £335m Central London portfolio on behalf of the Crown Estate.

Tories criticise Met's high outsourcing costs

Following recent complaints from BT employees about the cost of LandSecurities Trillium's services, Carillion and SchlumbergerSema are the next to be in the line of fire.

Regus signs first UK franchisee

Regus has signed its first UK franchisee under an agreement with Business Spark, following a recent deal for a 15-centre franchise with the HAK Group in the Middle East.

Compass wins £1.38bn contract with ChevronTexaco

Compass Group has been named preferred supplier by ChevronTexaco Corp for one of the largest catering and facilities management contracts ever.

Nottinghamshire in search of service partner

Nottinghamshire County Council has put out a tender for a support services partner.

Consignia's outsourcing strategy in doubt

Opposition from the Communications Workers Union may jeopardise postal operator Consignia's plans to achieve headcount and efficiency savings through contracting out support services.

Long-term benefits from serviced offices

The economic benefits of serviced offices have changed says international operator Regus. They are now more cost-effective for longer periods, for larger numbers of people and for more locations.

Derbyshire Council seeks service provider

Derbyshire County Council has issued a tender for the provision of property services following a best value review of its current in-house services.

West Berkshire awards Amey £104m contract

Amey has been named preferred bidder by West Berkshire, to provide support and customer services for ten years.

MITIE wins supply award with Yorkshire Electricity

Yorkshire Electricity and MITIE Managed Services are the winners of the Utilities category in the 2001 Kelly's Award for Excellence in Purchasing and Supply.

JCPenney awards FM contract to Johnson Controls

Johnson Controls has won an expanded facilities management contract with JC Penney for the provision of services at 1,080 department stores throughout the US.

Interserve consortium preferred bidder for £213m prison

A consortium, consisting of Interserve, Sodexho Alliance, the Royal Bank Project Investments and UK Detention Services, has been named preferred bidder for the new prison at Ashford, Middlesex.

Contract wins for MacLellan

MacLellan Group has won £5m worth of new contracts.

Kier wins its first educational PPP

A Kier joint venture, Academy Services, has won its first Public Private Partnership in the educational sector with Essex County Council. The contract is worth £58m.

Sainsbury's extends MITIE contracts

MITIE Managed Services has been awarded a five-year facilities management contracts for Sainsbury's Holborn offices.

Support confirmed for new Met Office HQ

The Met Office has signed an agreement with the Stratus consortium comprising Costain, Skanska and Group4 Falck Global Solutions, for the construction and operation of its new HQ.

BoA outsources to TCC and JLL

The Bank of America is to outsource the majority of its US property portfolio to Trammell Crow Company (TCC) and Jones Lang LaSalle (JLL).

Property outsourcing on the increase

Half of the occupiers questioned by Andersen Real Estate Consulting at last week's Property Forum are considering outsourcing or have already divested their real estate services in the last year.

Chesterton CEO leaves as profits drop

Chesterton International has announced that chief executive Michael Holmes is leaving the company, as it reports a drop in pre-tax profits to £2.3m (£5m) in its preliminary results for the year ended 30 June 2001.

BBC signs property partnership with LS Trillium

The BBC has signed the property partnership agreement with Land Securities Trillium, which will see the broadcaster build a state-of-the-art centre at its White City site in London, a music centre and six more buildings at the site.

BA service bidders down to four

British Airways has shortlisted four facilities management companies in the race to provide UK workplace services for the airline as part of the Workplace 2002 project.

Hays to compete with Royal Mail

The postal services regulator Postcomm has issued a licence to Hays Commercial Services to provide a number of niche postal services in competition with Royal Mail.

Kier creates new branded services division

Kier Group announced a 21% increase in turnover to £1.25bn and a 71% growth in operating profit for construction and services.

FM growth for Carillion

Carillion has reported that pre-tax profits went down to £9m (2000 £12.6m) in the six months ended 30 June 2001, due to increased investments in PFI. The services division experienced an increase in turnover and profits supported by the growth in FM.

ISG looks for suitable FM acquisitions

Interior Services Group (ISG) has reported 39% growth in gross value of work performed to £532.8m and a 20% increase in operating profits to 381.9m.

Interserve to extend range of support services

Interserve has increased its turnover by 41% to £636m in the six months ended 30 June 2001. Pre-tax profits rose by 31% to £22.6m.

Record order book for Amey

Amey has increased its turnover by 32% to £398m and adjusted pre-tax profits are ahead by 30% to £18m, in the first six months to 30 June 2001.

Compass in long-term deal with Motorola

Compass Group is to provide foodservice and catering to Motorola under a long-term agreement, which also will see Motorola divest its Food Works operations to Compass.

Sodexho Healthcare wins four new contracts

Sodexho Healthcare has won four new contracts within its specialist care division, together worth £500,000 a year.

Organic growth for MacLellan

MacLellan has reported a pre-tax profit of £1m, compared to £0.2m end of March last year. The group also announced a £65.3m (2000 £18.1m) turnover during the half year to 30 June 2001.

Compass scoops food contracts

Compass Group's healthcare foodservice subsidiary Medirest has won a three-year, £9m contract with Kingston Hospital NHS Trust in Surrey and Eurest has secured a seven-year, £4.3m deal with the Hertfordshire Constabulary.

Mowlem plans to broaden service capability

John Mowlem & Company has reported a 30% increase in pre-tax profits to £11.8m and a 76% growth in basic per share, for the six months ended 30th June 2001. Turnover went up by 26% to £836m (£664m).

Sodexho wins Gatwick Airport contract

Catering and support service provider Sodexho has been awarded the contract to manage the US Airways lounge at Gatwick Airport.

Thai contract wins for OCS companies

The OCS Group's associate company in Thailand, PCS, has won a series of contracts throughout the country.

WSP and Taylor Woodrow report record profits

WSP Group's total turnover amounted to £96.2m compared to £57.2m last year and total operating profit rose to £6.78m (£4.32m). In the group's interim results for the first half of the year, international businesses accounted for over 50% of the turnov

Serco to expand in the public sector

Serco announced it plans to expand in the public sector, as it reported a £531.8m turnover and a 33.1% increase in pre-tax profits to £22.4m, in the six months to 30 June 2001.

MITIE and Baxter and Platts win new contracts

MITIE Managed Services has been awarded a facilities management contract by Standard Chartered Bank for its UK property portfolio.

Further student success for Jarvis

Jarvis has exchanged contracts with the University of Aberdeen for the acquisition and operation of a section of its student residential accommodation estate.

Contract wins for Aramark

Aramark has extended its service contract with NTL and will supply cleaning and associated services for another three years across 420 locations throughout the UK and Ireland.

ISS wins contract with Virgin Atlantic

Virgin Atlantic has awarded ISS Aviation UK with a three year contract, to clean all its aircraft at Heathrow, as well as to provide associated stores and recycling services.

Jarvis preferred bidder for £75m schools project

Jarvis has been appointed preferred bidder by Brighton & Hove City Council for a £75m programme to refurbish and operate four secondary schools.

Patientline to benefit from NHS plans

The NHS has brought forward the target date for the provision of bedside entertainment and communication systems in major hospitals in England from the end of 2004 to the end of 2003.

Outsourcing boosts Lex

Motoring and business services company Lex Service, owner of the RAC, reports pre-tax profits up by £24.1m at £43.4m on reduced turnover of £706.4m for the six months to June

ISS forms new venture with train company

ISS Norway has agreed on a joint venture with transport company NSB, to clean NSB's intermediate range trains. The agreement includes approximately 50% of all train cleaning in Norway and represents a yearly turnover of about 50m NOK (£3.8m).

Skanska wins £66m FM expansion with Ericsson

Skanska has expanded its facilities management partnership with Ericsson, by signing a three year contract worth SEK 1bn (£66m).

"Outsourcing failing to deliver," says guru

Outsourcing usually achieves under half the potential benefits, according to a leading outsourcing commentator.

Fountains rides out foot & mouth crisis

Environmental support services provider Fountains saw turnover rise 11% to £17.2m, generating pre-tax profits of £440,000 up 33% for the for the six months to 31 March 2001.

Contract extension for Banner FM

Banner Facilities Management has won an 18 month extension to its seven year FM contract with the Health & Safety Laboratory.

ISS reports good first quarter

Support services company ISS reported operating profits up a third on turnover 28% higher for the first quarter of this year and declares the outlook unchanged.

New executive jet service launches

A new charter jet service for business executives was launched yesterday which claims to offer a realistic and economic alternative to scheduled air travel.


Features - Search found 25 features

Key to the future: staying flexible and creative

We know a lot about the state of the FM market these days, but what have lockdown conditions meant for FM suppliers? We spoke with one to find out.

Rising to the challenge in the UK's hour of need

The NHS Nightingale Hospital in London was up and running in record time. We talked with ISS Healthcare MD Chris Ash about how this was achieved.

Dashboards: get your design right

The rise of technology within FM continues to advance. The advent of predictive analytics, the internet of things and smart technology are all disrupting the traditional approach to facilities management.

Is your business fleet doing enough to reach zero carbon?

The vehicles on our roads have a major role to play in achieving the government’s zero carbon targets. Emissions from vehicles are significant contributors to air pollution and climate change. The experts at ENGIE explain.

Bulky waste: what facilities managers need to know

Jason Mohr explains why facilities managers can't ignore the costs and compliance associated with bulky waste removal.

The service charge challenge

Service charges are a necessary part of multi-occupancy locations, but assessing value for money for the services included can be difficult. A new report from Property Solutions looks at the issues in the retail sector.

Winter gritting: the benefits of a centralised contract

The recent cold snap has turned everyone's thoughts to winter and the upcoming festive season. We're now busy working to keep our national clients' sites safe and operational, writes Vicky Lopez. 

Supply power

Simon Iatrou visits power supply company National Grid to see how facilities management services there are breaking new ground and winning accolades for its smart working programme.

Facilitating the perfect shopping centre experience

Bernard McCauley outlines current trends in the management of shopping centre facilities.

Steps to Successful Outsourcing

Bernard McCauley offers a back-to-basics overview to help in making the big decision to outsource facilities management services.

Spreading the Ethos, Not Just the Grit

i-FM Managing Director David Emanuel recently joined GRITIT at a skid pan training session at Donington Park to see why the company was crowned Service Provider of the Year at the BIFM Awards 2013.

Pest Control: Best Practices

Pests and the control of pests are often highlighted in media circles with a 'quirky' news article covering topics from giant rats and foxes to the closure of shops in New York due to bed bugs.

Pest Control: Growth Market

The UK pest control industry has continued to grow through an uncertain economic period coupled with changes in regulation and working practices.

The Serious Business of Pest Control

Anyone walking across London’s Victoria Station earlier this year might have been in for a surprise.

New Challenges, New Ideas

The City of London, with its variety of building types, offers many opportunities and challenges for operators of soft services.

Recycling is in the Genes

The Genome Campus is a 55-acre estate in the grounds of Hinxton Hall, a Grade II listed 17th century building nestled in the Cambridge countryside.

The FM's Guide to Waste

One of the benefits of working in facilities management is the diversity of the challenges faced, as everyone expects you to be a specialist in all things.

The Issue of Wage Rates

These are tough times: surely not the right time to be offering your low-paid workers more? Yes, it is, argues Andrew Large.

Integrated Services - The Future of FM?

Elliott Chase writes: The facilities services marketplace is nothing if not dynamic. It has grown rapidly to a value measured in tens of billions of pounds In the UK alone and spawned a range of supplier solutions for increasingly sophisticated buyers.

Record holders

Jane Fenwick writes: The addiction of many organisations to generating paper is proving to be big business for those that manage printing, mailing, scanning and archiving processes. But, as a visit to TNT shows, there is more than just paper involved.

Cleaning Up in a Low Profile Industry

Elliott Chase reports on one regional cleaning company where belief in the industry is strong, so strong that they have staked company funds on an unusual investment.

Mail Call: New Service Options Arrive

Prys Jenkins writes: The rules are changing in the UK mail market. So, how should you make decisions about what services to use or indeed which service providers to choose? What factors should figure in the decision making process?

Blazing a Path to Recognised Competence

Toby Jenkinson writes: An electronic record the size of a credit card could be set to change forever how people work in the UK cleaning industry.

Getting closer to the customer

Facilities managers working in the NHS are busy re-engineering their operations to improve services to staff and patients, says Adrian Hackford. He illustrates the changes underway with reference to the Eastbourne model of local facilities management.

Murray looks ahead

What does the future hold for Gardiner & Theobald's facilities management's consultancy? Managing director Iain Murray speaks to Jessica Jarlvi.


Comments - Search found 2 comments

How FM can help a struggling retail sector

Retail centres are feeling the squeeze as customers place an ever higher value on their shopping experience. Paul Thrupp argues that the time is ripe for FM to step in as a central component to reviving the retail sector.

In defence of the middle man

Chris MacDonald makes the case for a long maligned position in the facilities management world.