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Catch 22 targets FM growth opportunities

The facilities management recruitment specialist has announced a new management structure to implement its plans for future growth.

HR: key trends shaping the future

A new report identifies the trends that will have an impact on organisations, work and workers.

Compass commits to Living Wage

Compass Group UK and Ireland has been awarded Recognised Service Provider status by the Living Wage Foundation.

Atalian Servest signs Race Charter

The FM group has signed the Race at Work Charter as part of its new diversity and inclusion platform and its commitment to race equality.

Sodexo backs young people on careers

The company has partnered with Generation Success to help empower 40 young people to achieve their career aspirations through a 14-month mentorship programme.

Bennett Hay launches support network

Forward Together has been created to support, mentor and help up-skill members of the team who have been made redundant or face the prospect of redundancy. 

Wates names October inclusion month

The construction to services group says this is set to become an annual thing.

OCS names training partner

The facilities services group has appointed Qube Learning to support its strategy to upskill, develop and retain staff.

Sodexo IFM academy sees 19 graduates

The group’s Global Integrated Facilities Management Academy has awarded Level 4 diplomas to nineteen managers.

Hybrid workplaces will not work for everyone

Organisations could be caught up in a matrix of pain if they do not carefully manage the new realities of hybrid working.

Atalian Servest launches D&I platform

The initiative is designed to give all employees a voice, promote individuality and drive the company's approach to diversity and inclusion.

Home-working works, but mental health support needed

New research from the CIPD shows the shift to home-working over the lockdown period has been a positive experience for most employers.

Frontline heroes: Mitie awards extra day of holiday

Mitie has awarded an extra day of holiday to more than 25,000 frontline non-management staff.

Caterer commits to Living Wage

Independent business and industry caterer Houston & Hawkes has become a Living Wage Employer following accreditation from the Living Wage Foundation.

ISS revalidated under Defence Employer Recognition Scheme

The facilities services group has announced the renewal of its Corporate Covenant, which has been validated for a further five years as a Gold award holder.

Sodexo named top employer for women

The company has been recognised as one of The Times Top 50 Employers for Women in 2020, its seventh consecutive year on the list.

Union presents Interserve with Living Wage pay claim

PCS has brought its claim for improved pay and benefits into a single package for the outsourcer instead of the previous contract by contract negotiations.

Autonomy makes the world go round

Pandemic lockdown or not, the key to good performance, and to success for every business, is employee happiness powered by autonomy.

Sodexo launches on-site counselling service

On-site counselling is now available to 6,000 Sodexo healthcare employees to help them deal with the pressures of working through the Covid-19 pandemic.

Sitemark launches home-working tool

The independent benchmarking service has launched a working from home wellness assessment tool to support businesses and employees.

Sodexo highly commended in enei awards

Sodexo UK & Ireland's Diversity and Inclusion team has been highly commended in the enei awards' Team of the Year category.

IWFM makes the case for fair pay

Working in partnership with the Living Wage Foundation, the IWFM has published new guidance on the real Living Wage.

Security officers and Covid-19: new research

One strange and worrying fact emerging from the current pandemic is that security has one of the highest death rates of any occupation. New research explores the reasons why.

Webinar: supporting your workforce

With frontline employees hard up against it throughout the pandemic, their financial wellbeing has never been more important.

Sodexo joins mentor scheme

Senior HR figures are backing a mentoring programme aimed at helping service personnel leaving the Armed Forces transition into civilian life.

TCFM increases support for employees

The facilities management firm has partnered with Wagestream to enable colleagues to access up to 50% of their pay as it is earned. 

Sodexo's Raj Verma named top role model

Raj Verma, Global Senior Vice President, Human Resources, Corporate Services, has, for the third consecutive year, been listed in the EMpower 100 Ethnic Minority Role Model List.

Bungar named as Empower role model

Satvir Bungar, Managing Director & BDO's Head of Facilities Sector M&A, has been recognised in this year's EMpower Ethnic Minority Role Model List.

Bullock joins Living Wage Leadership Group

Corps Security CEO Mike Bullock has been appointed to the Living Wage Foundation's Recognised Service Provider Leadership Group.

The downside of working remotely

Trust, social cohesion and information sharing are the areas most potentially vulnerable to damage when people work virtually.

L&D in FM: the impact of Covid-19

What impact has the pandemic had on learning and development in FM? That's the question that learning provider International Workplace is seeking to answer for a key conference this month.

Sodexo introduces new Medical Advisory Council

Sodexo is committing to a clinically-informed approach to the development of new protocols and standards, supported by the newly appointed council.

Return to work: employee experience gets high priority

A survey of HR professionals finds almost two-thirds prioritising employee experience more highly now than before the coronavirus outbreak.

Sodexo introduces employee reward scheme

The company has announced that it will redirect funds from its annual bonus scheme to a special fund that will reward frontline staff who have worked through the Covid-19 pandemic.

Medirest ups frontline employee pay

Compass Group UK & Ireland's healthcare division has announced that it will be paying all its frontline employees, who support the NHS, the equivalent of the NHS Agenda for Change rate of pay.

CIPD: three tests before bringing people back

The UK HR body says employers should not bring their people back into the workplace until they have taken all practical steps to ensure employees feel safe 

Innovise in new partnership with Wagestream

The tech companies are teaming up to provide a new solution for how facilities staff work and get paid.

Anxious about returning to the workplace?

If so, you are not alone. Over 40% of employees share that feeling because of Covid-19, according to a new survey published by the CIPD. 

Employers call for changes to furlough scheme

A new CIPD survey of 1,000 employers highlights a need for furloughed workers to be able to work reduced hours.

BCO: looking at change in the workplace

Screens to protect receptionists, touchless unisex toilets and reduced occupational density are all likely to be features of the post Covid-19 workplace.

Chartwells partners with Dame Kelly Holmes Trust

Compass Group UK & Ireland's specialist provider of catering to the education sector has launched a partnership with the youth sports charity, supporting 11-25 year olds.

Sodexo signs up to C-19 Business Pledge

Sodexo has signed the C-19 Business Pledge created by former Cabinet minister Rt Hon Justine Greening and entrepreneur David Harrison.

Pandemic sees Interserve on recruitment drive

Interserve will be recruiting in the region of 1,500 people to undertake essential roles to support the government's response to covid-19.

LGBT+ in FM: how to stay connected

The successful LGBT+ in FM group has stepped up to provide community support during the coronavirus crisis.

CIPD: employers must step up mental health support

Employers need to act now to help prevent their employees from being at serious risk of mental ill health during and after the covid-19 pandemic.

Living Wage change for Carlisle

Carlisle Support Service employees working on its Northern Trains contract will be paid the Real Living Wage from 1 April.

Anabas launches employee assistance programme

In light of the coronavirus pandemic, the company says it is looking inward to ensure employees are being as well cared for as possible.

Leesman unveils covid-19 research initiative

The workplace assessment specialist, backed by the Royal Institution of Chartered Surveyors and the International Facility Management Association, has launched a fast-track initiative to look into the impacts of covid-19 on FM and real estate.

Calls for key worker status grow

Following the publication of the key worker list last week the government has been on the receiving end of appeals to add further disciplines, initially cleaning and security and now FM.

Coronavirus: UK not prepared for homeworking

Figures released by the workplace analysis firm Leesman suggest that the UK is one of the least prepared countries to weather a mass homeworking strategy.

Wates overhauls family friendly policies

The company says it is now offering industry-leading benefits to staff after committing to making a number of significant changes.

CIBSE updates health and wellbeing guidance

The revision reflects significant changes in the environmental conditions we are exposed to and advances in our knowledge of how these affect our health, comfort and cognitive performance, CIBSE says.

BCC doubles down on staff shortage warning

The British Cleaning Council has warned that new immigration rules proposed for next year will cause "a severe shortage of staff" in the cleaning and tourism industries in and around London.

Churchill launches wellbeing strategy

Churchill's new WellMe initiative is a comprehensive internal programme aligned with its core value of 'do the right thing'.

Atalian Servest launches the ONE project

The FM company has invited its 27,000 employees to join in a competition that will identify the company's top in-house entrepreneur.

Compass backs mental wellness programme

Compass Group UK & Ireland has joined forces with Hospitality Action to support the industry charity's major new mental health awareness programme.

SIA takes stand against violence

​The Security Industry Authority has launched a campaign to promote safer workplaces for security staff.

International Workplace launches new service

The learning provider has launched Workplace DNA, an innovative news-driven digital update service designed to promote continuous learning at work.

Women in FM: slow progress at the top

New research from i-FM indicates that half of FM businesses in the UK have no female representation at board level.

Wates FM signs up to Living Wage

The business has achieved Recognised Service Provider status with the Living Wage Foundation.

Workplace wellbeing: the time is now

"It was so different only ten years ago…" was a recurring phrase in this year's Make a Difference World Summit. Ellie Davis reports.

CIPD warns on "post-Brexit labour shock"

Employers are not ready for the introduction of new immigration restrictions planned for January 2021, according to research from the professional body for HR.

Westgrove teams up with retailTRUST on welfare

Westgrove Group, the Warrington-based FM company, has engaged with charity retailTRUST to support the welfare of its employees.

Compass blazes trail with pledge on social mobility

Compass Group UK & Ireland has become the first big player within the hospitality sector to sign up to the Social Mobility Pledge, underlining its commitment to equal opportunities.

Flexible working tops RICS poll

Flexible working options are key in making construction a more attractive and progressive career choice for women. It's not hard to see that applying to all built environment professions.

Managing the issues around sleep-in workers

International Workplace, the training and consultancy group, has issued a new white paper on the payment terms and benefits of sleep-in workers.

Sodexo to develop military network

The services group has announced its intention to launch an employee network specifically aimed at staff with a military background or who are reservists.

Living Wage backers launch Living Hours campaign

The Living Wage Foundation has introduced a new programme to tackle insecurity over hours, aiming to provide workers with more control over their lives.

FM firms among Living Wage award winners

The Living Wage Champion Awards recognise employers and individuals that are showing leadership by promoting the real Living Wage in their industries, supply chains, areas and communities.

We need to get comfortable talking about race

Sodexo has hosted an event at its London headquarters on the subject of 'modern racism in the workplace' in recognition of World Day for Cultural Diversity for Dialogue and Development.

IoD concerned for remote workers' mental health

The Institute of Directors has urged the government to provide clearer guidance to businesses for supporting remote workers, voicing concerns that official advice pays little or no attention to workers' mental wellbeing.

Good mental health: a concern for us all

This is Mental Health Awareness Week, a timely reminder that mental health is just as important as physical health and needs to be a concern, and a policy area, for every organisation.

Kingdom buys second recruitment business

Kingdom Services Group has added to its recruitment service 'sideline' with the acquisition of Oldham-based Xpress Solutions Ltd.

Apleona commits to disability initiative

Apleona HSG Facility Management UK has formally committed to being a Disability Confident Employer.

UK productivity slump linked to the employee experience

Only half of UK employees consider their organisations to be effective at creating a positive work environment and only two-fifths consider their employer to be effective at creating meaningful work.

Sodexo in Times Top 50 Employers for Women list

The services company has been named as one of The Times Top 50 Employers for Women for the sixth consecutive year. 

Sodexo supports students in raising mental health awareness

Sodexo's Schools and Universities business is supporting the next generation of socially-minded leaders as they raise awareness of mental health issues, as part of its platinum partnership with Enactus UK.

ENGIE ranked 10th in top UK companies to work for

The energy and services company has been ranked as 10th in the LinkedIn Top Companies 2019, a list of the top 25 companies where UK professionals want to work, and where they remain once they've joined.

RICS members confident despite market uncertainties

The 20th RICS and Macdonald & Company Rewards and Attitudes Survey has found that professionals in the industry are mostly positive about the outlook for 2019, despite concerns around Brexit.

Sodexo launches initiatives to support women in FM

Two new initiatives have been unveiled to mark International Women's Day 2019.

New accreditation for Cloudfm Academy

City & Guilds has accredited the facilities management company's training centre to deliver qualifications on behalf of the Institute of Leadership and Management.

Mental health guidance for employers offered

Mental Health First Aid England has launched best-practice guidance for employers on how to implement mental health first aid in the workplace.

Government and employers to kick-start flexible working

The Flexible Working Task Force, a partnership across government departments, business groups, trade unions and charities, has launched a campaign to increase uptake.

Parliament to focus on mental health in the workplace

Debate is expected today around the concept of mental health first aid in the workplace. This could be the start of significant change.

Double recognition for gender balance at Sodexo

The services group has won praise for the representation and presence of women at senior levels across the business.

Mitie named leading D&I employer

Mitie's approach to diversity and inclusion has been praised, with the company named on the list of the Inclusive Top 50 UK Employers, the only facilities management company on the list.

75,650 workers getting Living Wage pay boost

More than 75,000 UK workers in the service provider industry have received a pay packet boost this week as the Living Wage Foundation announced its new voluntary Living Wage rates.

Sodexo's Margot Slattery named LGBT role model

Sodexo country president for Ireland Margot Slattery is number nine on the list of the top 100 LGBT executives, published in partnership with the Financial Times.

RICS welcomes ethnicity pay gap reporting

The government's proposals to implement ethnicity pay gap legislation have been welcomed by RICS, which says this will help construction and professional services firms identify actions needed to create a more inclusive workforce.

BESA welcomes boost for Apprenticeship Levy

The Building Engineering Services Association has welcomed an unexpected improvement to the Apprenticeship Levy announced by the Chancellor of the Exchequer.

FM salary levels are well above UK average

A new report from recruitment specialists Deverell Smith has found that facilities managers are some of the UK's highest earners, with an average income for mid-tier FM professionals 63% higher than the national average.

Sodexo recognises customer-facing employees

The services group has recognised the achievement of around 100 of its most outstanding customer-facing employees in its seventh annual Service Excellence Awards.

Migration recommendations won't help FM skills shortage

That's the view of the BIFM, commenting on the independent Migration Advisory Committee final report on European Economic Area migration into the UK.

ISS introduces the Healthy Eating Award in Ireland

ISS Food and Hospitality Ireland has signed up to an innovative grading system with the Irish Heart Foundation, introducing a new award scheme for staff restaurants.

Outsourced workers rights case secures judicial review

The Independent Workers Union of Great Britain has received the go-ahead for a High Court review of its case to broaden the rights of employees working on outsourced services contracts.

BSI offers wellbeing code of practice

The business standards company has launched a new code of practice for organisations to help tackle what it describes as a crisis in the mental health and wellbeing of Britain's workforce.

Total Solutions joins Living Wage campaign

Specialist facilities services provider Total Solutions Group is now a Recognised Service Provider, working together with the Living Wage Foundation.

Unite suing for rights of ex-Carillion workers

The UK's largest union has launched legal action on behalf of 80 staff who were formerly employed by Carillion on a GCHQ contract.

Sodexo achieves Disability Confident Leader status

The services group has achieved Leader status within the government's Disability Confident Scheme. 

Charter success for ISS and Liverpool healthcare clients

In a first for ISS, two NHS Trust clients, Royal Liverpool & Broadgreen University Hospitals and the Walton Centre, have received the Workplace Wellbeing Charter.

Pimlico Plumbers: a little more clarification of the gig economy

The Supreme Court has ruled against the plumbing company, rejecting its argument that one of its staff was not entitled to employment benefits because he was self-employed. However, the ruling may not be widely applicable.

University of London commits to ending zero-hours contracts

The university, which has been the target of both strike action and student demonstrations around its outsourcing policies, has said it intends to eliminate zero-hours contracts by the end of the summer.

BaxterStorey hails training programme graduates

At an event held in London last week the hospitality services provider celebrated the success of staff completing its Graduate Programme and Advanced Management Programme.

Enhance named service provider Living Wage champion

Enhance Office Cleaning Ltd has been announced as a winner of the Living Wage Champion Awards 2018 award for Recognised Service Providers.

BCO publishes guidance on health and wellbeing

A new report from the British Council for Offices promises definitive guidance on supporting key people needs across an office building's lifecycle.

Anabas takes on hot-desking in second white paper

The corporate office FM specialist has published the second in a series of white papers exploring the evolution of agile working.

Sodexo employees among top ethnic minority role models

Four Sodexo employees have been named among top ethnic minority leaders, in a new list published in the Financial Times.

Sodexo top employer for women for fifth year

The services company has been recognised for its leadership in gender equality by being named in The Times Top 50 Employers for Women 2018.

IWGB applies for review on outsourced workers' rights case

The Independent Workers' Union of Great Britain is challenging the decision by the Central Arbitration Committee not to hear an application that would introduce the concept of a 'joint-employer' to the UK.

TUC calls for joint liability for outsourced employees

The TUC has called on the government to give UK supply chain workers the right to challenge their parent employer, or the client in an outsourced service relationship.

Time running out on apprenticeship levy: CBI

The CBI has responded to publication of the latest apprenticeship start numbers, which have continued to decrease over those seen last year.

Sodexo proves benefits of gender balanced management teams

Global research at the services group has found teams managed by a balanced mix of men and women are more successful across a range of measurements including employee engagement and health and safety.

Harrogate shift in FM structure upsets staff

Harrogate and District NHS Foundation Trust made the decision last autumn to set up its own services provision business, but convincing some staff to go along with the plan has proved to be a challenge.

Sodexo recognised for gender equality

The services group is the only company from the FM sector to be named to the 2018 Bloomberg Gender-Equality Index, making it one of over 100 companies from 10 sectors headquartered around the world.

Government responds to Taylor Review with focus on 'good work'

The UK will become one of the first countries to address the challenges of the changing world of work in the modern economy, Whitehall has declared.

Call for more health and wellbeing spaces in offices

Property investors seeking to future-proof office assets should consider providing space for gyms, nutritionists and medical consultation centres. Space for health and wellbeing has the most significant potential impact on employee performance, JLL says.

Apprenticeship Levy numbers down again

New Department for Education figures show that the number of apprenticeship starts fell by 27% in the first quarter of this academic year compared to last year.

BIFM survey highlights value of training and qualifications

The results of the Institute's Pay and Prospects Survey show that BIFM membership and qualifications have an impact on facilities managers' career development.

University of London outsourced staff case rejected

A bid by the Independent Workers' Union of Great Britain to challenge the law around the rights of employees working for outsourced service providers has failed at the first hurdle.

Productivity: change needs a plan and follow-through

A new report from Lancaster University's Work Foundation highlights what it calls "the complex and often strained relationship" between productivity, technology and work.

Majority of employers want change in the apprenticeship levy

It appears the government's flagship apprenticeship programme is not working. Of employers paying the levy, less than a fifth support the current system.

Sodexo partners with Ways into Work

Sodexo has teamed up with the award-winning supported employment community interest company to help improve employment outcomes for young people with disabilities.

BIFM raises future labour concerns

A British Institute of Facilities Management Leaders' Forum focusing on migration issues has raised concerns about potential changes that may exacerbate the existing skills gap in the industry.

ABM launches youth outreach programme

Against a backdrop of recruitment challenges, skills gaps and variable industry promotion, the facilities management company has devised a pilot programme targeting local students.

Sodexo signs up to Disability Confident scheme

The services group has signed on to the scheme aiming to boost employment, support and promotion for people with disabilities.

Living Wage Foundation confirms new rates

What is often referred to as 'the real' Living Wage, with rates independently calculated based on the cost of living in the UK, has gone up.

Sodexo becomes gender pay gap early adopter

The support services group has published its UK gender pay gap details to become an early adopter of new government legislation.

Mental health in the workplace: Compass launches campaign

Compass Group UK & Ireland has marked World Mental Health Day by launching a campaign for its workforce, to raise awareness of mental health in the workplace and to provide colleagues with the support they need.

Demand for flexible working far outstrips opportunities available

At the start of National Work Life Week (2-6 October) new research shows that many UK employers are lagging behind employees' and jobseekers' preferences for work conditions.

BIFM calls for evidence-based migration policy

The British Institute of Facilities Management is calling on the government to ensure that any future migration policy is evidence-based and meets the skills needs of the British economy and its industries.

Built environment careers advice: must do better

Research commissioned by construction and services group Kier has found that insufficient career advice for young people is putting the sector at risk. Business and government both need to do more to change out-of-date information and attitudes.

ISS unveils new CR strategy

The company says the new strategy provides a simpler and clearer approach for the business that will support its ambition to become the world's greatest service organisation.

Keeping up with FM's soft side

It's become a big topic in the workplace community in recent months. The 'softer' issues, such as wellness, wellbeing, morale, productivity, feelings and experiences, have found their place on the agenda.

Sodexo awarded gold by MoD

Sodexo has received the highest badge of honour from the Ministry of Defence for its commitment and support to the UK armed forces community.

Sodexo recognised at global diversity awards

Janine McDowell, Sodexo UK & Ireland's D&I Council chair, was highly commended in the Equality and Inclusion Senior Champion category at this year's Employers' Network for Equality and Inclusion Awards.

ISS embraces the rainbow

The London Pride festival is underway and ISS Facility Services UK and Ireland has turned its logo into a rainbow in support of the LGBT+ community.

BSI launches D&I code of practice

At a time when issues around diversity and inclusion are rising up the agenda at many organisations, the business standards company has launched a new standard for employers providing guidance on good practice.

Kingdom moves into recruitment services

The facilities services group has acquired Rugby-based recruitment specialists FRS-Staff Solutions.

Servest launches campaign to develop internal talent

The FM services provider has launched a company-wide learning and development initiative as part of its new Hidden Talent programme.

HR expects Brexit to escalate competition for talent

New research has found that nearly three-quarters of HR professionals expect the competition for well-qualified talent to increase as a result of Brexit.

Women in FM: rising to the top?

We recently asked the companies in the i-FM Top 50 to tell us about the gender mix in their boardrooms. Though this is an open and welcoming industry, our research shows that women continue to be under-represented at director level.

Sodexo staff in top BAME list

Two Sodexo employees have been named among top ethnic minority leaders, in lists published by the Financial Times.

BIFM backs disability campaign

The British Institute of Facilities Management has become a Disability Confident Committed Employer, demonstrating its support for developing good practice around the employment, retention, training and career development of disabled employees.

Gender pay gap reporting: an update

Gender pay reporting legislation came into effect in April. It's a new and potentially confusing area so at the time we asked legal firm Steptoe & Johnson UK LLP to explain what this means. Now there's an update.

Carillion tackles skills gap

The construction to services group has launched a new campaign to improve employability skills and social mobility.

Live and learn

It's Learning at Work Week, the annual event that aims to put a spotlight on the importance and benefits of learning and development in the workplace.

Face to face with mental health problems

In the midst of Mental Health Awareness Week, we are proud to reproduce one FM's blog describing his battle back from ill health.

Sodexo hosts its first inclusion conference

Regional Chair Sean Haley welcomed more than 250 delegates at Goodison Park to hear from a variety of external and internal speakers focused on diversity and inclusion in the workplace.

Flexible working isn't always working

A new report from the Chartered Institute of Personnel and Development finds that many workers experience problems working away from the office. Better guidance on flexible working is needed, CIPD says.

Sodexo and Carillion feature in top employers for women list

The Times Top 50 Employers for Women list, published in partnership with Business in the Community, recognises companies for their leadership on workplace gender equality.

Pay gap reporting: what you need to know

Gender pay reporting legislation kicked in this month. It's a new and potentially confusing area so we asked legal firm Steptoe & Johnson UK LLP to provide an overview and some insights into the requirements.

Employment law: headscarves and religious discrimination

Two recent cases at the European Court of Justice centred on whether the banning of a headscarf at work constitutes discrimination. Broadly, the answer is no as long as some basic conditions apply.

RICS warns on Brexit impact on construction industry

The UK construction industry could lose almost 200,000 EU workers post-Brexit should Britain lose access to the single market, says the Royal Institution of Chartered Surveyors.

IoD calls for more focus on mental health at work

The Institute of Directors is urging the government to work with employers to 'start a conversation' on mental health in the workplace.

NICE standard for staff health and wellbeing

A new quality standard designed to help organisations improve their employees' mental and physical health and wellbeing has been published by the National Institute for Health and Care Excellence.

Brexit labour market impact: should we worry?

Given the fact that a number of facilities services are quite labour-intensive, and that the labour pool we are used to is quite diverse, it's a fair argument that staff shortages may be somewhere over the horizon.

FM and the productivity challenge

Productivity has become something of a hot topic for FM, one of a handful of areas of opportunity where the industry collectively sees the prospect of making a significant contribution to economic and social success.

Workplace quality becomes a weapon in war for talent

Recruiting and retaining top quality employees means that organisations will need to offer 'best in class' workplace experiences based on quality technology and services.

EU nationals may be heading home

While the short-term outlook for employment remains strong, labour and skills shortages are starting to bite in UK sectors that employ a high number of EU nationals.

Interserve achieves equality standard

The support services and construction group has been awarded the National Equality Standard for equality, diversity and inclusion.

Call to 'detoxify' work environments to improve wellbeing

'Toxic' workplaces are jeopardising employee wellbeing, leading to poor productivity, long-term sickness and ultimately impacting staff recruitment and retention, according to international engineering group AECOM.

Sodexo team wins major grant to study employee health

A four-year grant from the US National Institute for Occupational Safety and Health will fund research on the connections between the workplace and health outcomes.

Security challenges in the cleaning industry

London-based contract cleaning firm Julius Rutherfoord has published a new best practice white paper highlighting the challenges of ensuring the safety and security of buildings and the people cleaning them.

Longstaff takes lead on FM recruitment

Deborah Longstaff has been promoted to the position of Associate Director of FM UK at recruitment specialists Eden Brown Built Environment.

Sodexo takes a lead on pay gap reporting

Five months ahead of the launch of new government legislation for transparency on gender pay equality, Sodexo has revealed an overall gender pay gap of 7.65%.

War for talent shaping CRE decisions

Property advisor CBRE argues that the commercial world is in the midst of a paradigm shift as real estate decisions are increasingly driven by recruitment and retention concerns.

Sodexo's Slattery in LGBT top 100 for third year

Sodexo Ireland Country President Margot Slattery has been named among the Top 100 influential LGBT business leaders for the third consecutive year.

CBRE tackles workplace wellness trend

The real estate advisor has published a whitepaper revealing five trends that are driving wellness in the workplace and pushing it higher up the corporate agenda.

Bridging the skills gap

One challenge that comes up again and again in discussions about the future of FM is the need to attract good young people into the business.

Learning to work together

Collaboration in government and private sector organisations is increasingly recognised as crucial, but the contract performance consultancy FMP360 believes it also needs to be 'de-mystified' if it is to be truly understood and hence effective.

FM recruitment: where to now?

Post Brexit referendum, the future is paved with uncertainty regardless of your political views, says Talent FM Managing Director Nikki Dallas. So what can job candidates do to enhance their career opportunities?

Uncovering the key to productivity

Wellbeing, engaged, productivity: words that were once solely within the purview of HR are now resonating throughout FM.

Axis commits to Living Wage

The Living Wage Foundation has formally accredited two Axis Group companies, recognising their support for the Living Wage and for furthering best practice in the industry.

Working alone getting safer in Essex

Mitie and its partner Lone Worker Solutions have been awarded a contract to protect employees of Essex County Council when they are working alone or out of sight of colleagues.

Helistrat backs Living Wage

The environmental consultancy and contract manager has successfully completed accreditation as a Living Wage Employer.

Mitie launches 'right to work' app

Procius, Mitie's employee screening and vetting company, has launched a new app-based right to work checking system powered by consultants KPMG.

Apprenticeships: 'image problem' is a significant obstacle

Research undertaken by Interserve highlights that there is still much work to do to raise the profile of apprenticeships among three key groups: young people, their parents and many UK employers.

Three Sodexo executives named in BAME top 100

Three Sodexo employees have been named in the Top 100 Black, Asian and Minority Ethnic executives list, published by the Financial Times.

Balancing black & white principles with grey realities

Last week's heels at work episode certainly had legs, opening the door as it did for discussions around dress codes, management behaviour, business policies, contractor/client relationships and much more.

Sodexo top employer for women for third year running

The support services group features in The Times Top 50 for Employers for Women rankings again this year, joining other leading UK organisations that ensure their workplaces provide women with the opportunity to achieve their full potential.

The many dimensions of wellbeing

Wellbeing in the workplace has rocketed up the agenda in the past year or two. It has always been important, of course, but it has perhaps never been as explicit a corporate concern as it is now. What does it actually mean?

Finding, and keeping, the right people

Skills shortages are a common complaint in many parts of the FM industry, and the challenge this implies seems set to get worse before it gets better. So what can employers do to ensure they have the people they need?

Sodexo launches Pride network

The support services group has launched the UK and Ireland chapter of its global LGBT employee network.

How to future-proof young FM talent

ISS has been singled out as a leading example of best practice in a new Business in the Community campaign to help companies break down the barriers in their recruitment processes and create accessible jobs for all young people.

'Wellbeing vacuum' putting people and business at risk

Despite increased awareness of the importance of actively supporting health and wellbeing in the workplace, there is a stubborn 'implementation gap' in the UK, according to a new report from the CIPD.

CRE eyes up role in wellness initiatives

A new report from CoreNet Global declares that corporate real estate executives are in a unique position to demonstrate leadership and serve as a strategic resource, as a growing number of organisations focus on wellness and wellbeing issues.

ISS takes MoD gold

The Ministry of Defence has announced its 2015 Armed Forces Covenant Employer Recognition Scheme Gold winners. ISS is amongst this select group.

Sodexo launches new employee network

Sodexo this week launched its new Origins employee network, marking the event at its London HQ with a panel debate on the issues of racial, cultural and religious diversity.

Sodexo highly commended at National Business Awards

The services company was highly commended in the Employer of the Year category at the 2015 Lloyd's Bank National Business Awards held in London last week.

All change: but how exactly?

'Change' is one of those ubiquitous words, found in virtually everything said or written about facilities management. In fact, change is effectively FM's middle name.

The Living Wage: game-changer or special interest issue?

The concept of a wage rate sufficient to live on has a long history in the UK, stretching back centuries. But market dynamics being what they are, the history of the debate over what that rate should be is just as long.

Living Wage Week marked with rate rise

As the week opened the Living Wage Foundation announced that there are now more than 2000 accredited employers across the UK, double the number reported this time last year.

Bouygues pledges support for Armed Forces community

Bouygues Energies & Services has signed the Armed Forces Corporate Covenant, making a commitment that recognises the value service personnel add to business and the country.

Servest achieves ILM status

The Institute of Leadership & Management, the UK's largest management body, has granted 'centre' status to the Servest Group.

Emprise signs up to Armed Forces Covenant

The support services provider has declared its commitment to helping ex-service personnel return to civilian life by signing up to the Armed Forces Corporate Covenant.

CIPD warns on organisations unprepared for living wage

The professional body for HR and people development says that too many UK businesses are in 'survivor mode' and failing to invest enough in their people or the technology and equipment needed to boost productivity.

ISS unveils new training and development programme

ISS Facility Services says it has "revolutionised" its approach to training with the introduction of a fully integrated programme, which has gained BIFM endorsement.

Staff training and business success

One doesn't automatically lead to the other, of course, but a good training and development programme can be critical in building the capacity to meet business growth objectives.

Cordant invests for growth

Cordant Services has announced plans for a major investment in an initiative designed to attract new people into the sector and help them to develop into the business leaders of the future.

Mental health training for centre team

Incentive FM has partnered with a UK charity to train staff on mental health awareness and suicide intervention.

Sodexo named in Top 50 Employers for Women

The support services group has been recognised for the second consecutive year for its commitment to gender balance as one of The Times Top 50 Employers for Women.

Fourfront backs women at forefront of business

Commercial interiors specialist Fourfront Group is urging small and medium-sized businesses to follow its example and encourage more women onto their boards.

Taking 'our most important asset' seriously

Sodexo has announced its pledge to publish a detailed breakdown of pay variances and rectify discrepancies across its 35,000 UK and Irish employees.

The secrets of seasonal success

Ever wondered how a seasonal business, winter gritting and snow clearance for example, ensures it has the right people available when it needs them?

Recruitment strategy: under-rated success factor

'People are our most important asset' facilities services companies are fond of saying. And it may be true; but there are some corollaries to that principle which merit the same level of commitment.

Testing the value of engagement

Employee engagement is one of those concepts that every manager would list as a good thing; but what does it mean exactly and how do we achieve it?

Servest to recruit 100 apprentices

Servest Group has recruited 15 FM apprentices for its cleaning contract at the Houses of Parliament, as part of a wider drive to employ 100 apprentices across the business by October 2015.

The future is agile working says CIPD

The Chartered Institute of Personnel and Development is calling on organisations to embrace agile working, in essence to protect their own futures as work becomes less central to people's lives.

BIFM targets young people with careers initiative

The British Institute of Facilities Management has teamed up with Interserve, Vinci Facilities and the careers advice innovators Plotr to help young people discover the opportunities that a career in FM offers.

Bouygues scoops silver

Bouygues Energies & Services FM has been awarded the Investors in People Silver Standard.

The rise of the portfolio workforce

The traditional nine to five office environment could soon become a thing of the past, according to a new report by PwC.

TUPE: paying the price

TUPE regulations are familiar to everyone who has ever been involved with the transfer of a contract; but have recent changes left them a bit toothless in a key area?

Plants at Work Week begins Monday

eFig, the European Federation of Interior Landscape Groups, argues there are at least seven well-documented reasons why FMs should back the case for plants in the workplace.

Acas offers flexible working advice

Workplace expert Acas has published a new Code of Practice and guidance on the right to request flexible working, introduced yesterday.

Speakers confirmed for careers conference

The BIFM's Rising FMs Special Interest Group has confirmed some of the featured speakers who will take part in the 2014 Careers Conference.

Government moves to curtail zero-hours contracts

Business Secretary Vince Cable said that new legislation introduced yesterday would give more flexibility to people on zero-hours contracts which currently restrict work to a single employer.

Acas offers new TUPE guidance

Workplace expert Acas has launched new guidance to help employers who deal with TUPE law when their businesses change hands to a new owner.

Workplace Law offers training matrices

Workplace Law has developed detailed matrices setting out best practice health & safety and environmental competencies for a wide range of roles applicable to any industry.

The skills training challenge in FM

Upskilling or reskilling employees is one potential answer to two big issues in the FM industry: the need for more good people and the problem of low pay in some types of jobs. But skills training can be easier to talk about than to deliver.

Mitie partners with Remploy

Mitie has signed a partnership agreement with Remploy, the provider of specialist employment services to people who experience complex barriers to work.

Good news and bad for women at work

Opportunity Now, the Business in the Community campaign for gender diversity in the workplace, has published its latest report.

Plan now for 4G workforce, CIPD says

Predictions of problems and stress arising from a workforce that could span four generations have been over-stated, according to the Chartered Institute of Personnel and Development. But businesses should be planning now for this likely scenario.

Bouygues takes action on apprenticeships

Last week, being National Apprenticeship Week, saw Bouygues Energies & Services increase its involvement with employment opportunities for young people by announcing the extension of its programmes into new areas.

It's National Apprenticeship Week

And the focus is on increasing awareness, celebrating successes and promoting new opportunities.

Workplace Law launches learning styles test

One feature of last week's Workplace Futures conference was Workplace Law's session on learning styles and the influence these can have on employee engagement, career development and even management style.

ISS secures first Investors in People double

ISS Facility Services Food and Hospitality has secured the Health & Well-being Award, accredited by Investors in People.

Integral launches work placement scheme

Integral UK has launched a new partnership with an Armed Forces charity to provide work placements for service personnel who are preparing to leave the Army, Navy or Air Force and pursue a new career.

More companies go for flexible working

A new study from YouGov and technology company Citrix has found that almost two-thirds of senior executives trust their employees to stay productive when they work away from the office.

TUPE changes due in January

Changes to the TUPE regulations originally intended for October 2013 are now likely to come into force in January 2014.

Job ads on i-FM now free!

The recruitment market in the UK has changed, and we're changing with it. So now it costs nothing to post jobs on i-FM.

World's changing faster than work, warns CIPD

A number of 'megatrends' over the last century have changed the world of work beyond recognition, according to a new report.

HR professionals back flexible working

Flexible working is the best way to increase day-to-day productivity, according to new research conducted among HR professionals in the UK.

Interserve brings learning to Leicester

The support services and construction group has joined forces with Leicester College to provide learning opportunities for staff working in the hospitals and NHS estate in Leicestershire.

KPMG: more weight behind Living Wage

KPMG has underlined its support for the Living Wage campaign by seconding its Head of CSR, Mike Kelly, to work with Citizens UK for a year.

Aramark recruits clients

The contract caterer is making a virtue of its higher education client portfolio by providing employment opportunities for students.

Qualifications vs experience

Which is more important in building a career in FM is a debate that must be about as old as the discipline itself.

Young prefer flexibility over financial reward

The millennial generation of workers, those born between 1980 and 1995, would choose workplace flexibility, work/life balance and the opportunity for overseas assignments over financial rewards.

Lack of investment limits outsourcing

The outsourcing industry is failing to invest in the skills needed to capture the full value from contracts, according to a new study.

PHS launches in-house academy

The workplace services group has launched the PHS Academy, aiming to give its training and development function wider scope as well as more impact on the business.

Employees ready, employers not

Businesses are failing to reap the rewards of increased productivity and employee well-being resulting from new approaches to working flexibly, according to research by mobile phone group O2.

RICS qualification pays

Facilities management professionals who gain membership of RICS earn on average 30% more than their non-member counterparts, according to the latest salary survey from the Institution.

Living Wage could save billions

Introducing the Living Wage across the UK would save the Treasury just over £2bn a year, according to a new study.

Workplace Law surveys the year

The experts at Workplace Law have assembled a series of interviews looking back over the past 12 months and forward to see how events may shape and influence the next 12.

ISS teams up with Jobcentre Plus

The service provider's apprenticeship team has launched a programme designed to help young people aged between 18 and 24 into work.

Living Wage gains momentum

The UK's first ever national Living Wage Week was held earlier this month, a key part of an ongoing campaign to ensure that all staff are paid at a rate that reflects the real cost of living.

Making the case for the Living Wage

KPMG implemented Living Wage pay rates across FM operations in 2006. The results have been entirely positive.

Living Wage campaign takes off

November 4th marked the start of the first national Living Wage Week, as the higher pay rate campaign aims to take the message to employers and contractors across the UK.

Asset Skills offers FM career guide

The sector skills agency has published a wide-ranging introduction and overview covering career opportunities in facilities management.

More TV exposure for FM

'Careers in Facilities Management: A world of choice and opportunity' will air on 24 October at 8.30pm.

Facing the SAD facts

We've nearly reached the season where most of us start and finish the working day in the dark, and that's bad news for a surprising number of people.

New apprenticeships launched

BIFM and an Asset Skills-led partnership have launched higher level apprenticeships at levels 4 and 5 in facilities management.

Recession boosts flexible working

An increase in flexible working could be the positive legacy of recession, according to a new report from the Recruitment & Employment Confederation.

What's for lunch?

Whatever's on the menu, it looks like a healthy choice won't be the top concern for many of us. Taste, good value and convenience are all ranked as more important.

Cautious optimism: salaries creep up

A new salary survey from FM recruitment specialist Maxwell Stephens concludes that the UK FM industry is holding up 'remarkably well'.

Asset Skills tackles 'demographic timebomb'

FM's sector skills council has drawn together a number of big employers to help design new programmes to defuse a serious problem on the horizon for UK facilities management.

FRL in administration

One of the best known names in facilities recruitment has called in administrators.

Sodexo rebuilds talent management

Sodexo has launched a new bespoke talent management system described as one of the most sophisticated in the food service and facilities management industries.

New force in FM recruitment launches

May 14th sees the launch of Longstaff Read Lucas (LRL Recruitment), a new specialist facilities management recruitment business bringing together some of the best known names in the sector.

HR directors doubt value of social media

Recruitment companies may have taken up Linkedin and other social media platforms with a passion, but in-house HR Directors remain sceptical about the value.

Maxwell Stephens launches public services division

Responding to its increasingly diverse client base, FM recruitment specialist Maxwell Stephens has launched a dedicated division for the public services and not-for-profit sectors.

Initial success on apprenticeship

Twenty-one Initial Facilities cleaning employees working on a London Underground contract have completed a Government-funded apprenticeship programme.

Good times in procurement

If you've had the feeling that our post-recessionary climate is driving something of a boom in the procurement industry, here's the proof.

Clearing the decks for a push on value

FM recruitment specialists have a unique perspective on what is happening in the marketplace, often getting involved with companies even before any trends begin to be apparent.

Sodexo top employer in Scotland

Sodexo Prestige, which works with a wide range of tourism, leisure and public sector organisations, has been named the best employer among Scotland's group contract caterers for the second year running.

Getting the job you want

Leaving aside the one-in-a-million chance of getting headhunted for your dream job, working with a recruitment consultant is likely to be the route to change. But how do you make the most of that?

Strong backing for flexible working

A new survey questioning the public and MPs has found the majority in both cases backing government action in support of more flexible working.

FM Briefing: Recruitment

The latest in our series of focused briefings for busy facilities managers is now available on the i-FM site.

Anger at work can be a good thing

Researchers at the University of Liverpool have found that anger used by managers in the construction industry can have a positive impact and contribute to the success of a project.

Motivating security staff: new guide

The Centre for the Protection of National Infrastructure has published new guidance designed to support security managers, team leaders and anyone else responsible for managing security personnel.

Strange bedfellows?

FMs spend a lot of time arguing the benefits of breaking down the silos that prevent a coherent approach to delivering facilities services; but, one layer up, corporate organisations are plagued with the same problem.

Generation Y wants to work at work

Employees in the early stages of their careers prefer to work at the office in order to see and be seen, according to a study of 19 blue-chip companies, including Barclays, Microsoft, Tesco and Pfizer.

New work and mental health website launched

The Royal College of Psychiatrists has launched a new website offering information and guidance about mental health in the workplace.

Building resilience in a tough climate

A combination of individual and organisational resilience is needed in today's tough economic environment if employees and the organisations they work for are to compete and prosper.

Focus shifts to staff retention

The latest Hays Salary Survey, conducted in conjunction with PFM magazine, contains some important advice for employers.

MITIE good employer for women

The outsourcing group has been named one of the Top 50 Employers for Women.

Mental health finds a place in the workplace

In January, MITIE signed up the community interest company MHFA to offer free mental health first aid training courses to its own staff as well as staff at its clients.

FRL secures quality accreditation

The recruitment specialist has been certified under the ISO 9001 standard.

HR survey warns on workplace issues

The findings reveal that employers are facing a sustained increase in workplace unrest as austerity measures, longer working hours, stress and a skills gap take their toll on the UK workforce.

Government kills off two-tier code

Cabinet Office Minister Francis Maude has withdrawn the two-tier code with immediate effect and replaced it with a new good practice document.

New broom: innovation hinges on personnel change

One in five board members or senior executives, one in eight middle managers and one in 10 graduates would need to change in the average company in order to create a more innovative company culture.

No plans to revise TUPE Regulations

The government has this week confirmed that it has no plans to revise the Transfer of Undertaking (Protection of Employment) Regulations 2006, or 'TUPE Regulations' as they are commonly known.

Making your pitch

Confidence may be slowly returning to the industry and to the job market, but candidates may still have to work harder than ever to get the job they want.

SkyBlue named best large recruiter

Hands up if you have heard of SkyBlue and you know that it is owned by Carillion.

Employees rate work-life balance over bonus

Flexible working is the most valued benefit for employees, ahead of perks such as bonuses, according to a new PricewaterhouseCoopers survey. The findings come as the new government has promised to extend the right to request flexible working to all.

Grey power to rule the future

Forget Generation Y. Britain's older workers look set to be a more important force in the future workplace, if for no other reason than sheer numbers.

Extra help offered to job seekers

Middle and senior managers that were casualties of the recession have found the help and support available to them via Jobcentres to be sorely lacking, according to a senior FM recruitment specialist.

Ash cans plans: what it means for the workplace

Many businesses will have been affected by the grounding of UK flights caused by volcanic ash in the atmosphere, as some of their staff who were travelling or on holiday remain stranded and unable to return to work.

FM and an ageing workforce

We're all getting older. Soon there will be more over-65s than under-16s in the UK. What does that shift mean for the facilities sector?

OFT: first construction, now recruitment

The Office of Fair Trading has fined six recruitment agencies for price-fixing and boycotting another company working in the same sector, the supply of candidates to the construction industry.

Sodexo owns up to underpaying staff

Sodexo has been caught out by the complexities of the national minimum wage and its own accounting systems, resulting in some staff being underpaid.

Positive signs on the recruitment front

Sheffield-based technical, construction and FM specialist Linear Recruitment has opened a new office in Milton Keynes in response to growing demand for services for the south.

Branding is the answer to retaining key staff

Almost two-thirds of senior company managers are worried about retaining key staff once the recession ends, according to new research from Deloitte.

Step-change: the future of high heels in the workplace

The TUC's four-day Congress in September will tackle a wide range of issues in these days of recession-hit economy. One could see a particular group of specialists putting their foot down.

How serious are you about staff retention?

People are our most important asset. Raise your hand if you have ever said that or something quite similar. But what are you actually doing about putting the words into practice?

Flexible working can boost productivity

A new report reveals that flexible workers are happier (67%) and over half (51%) feel they are more productive, while almost as many (46%) think that they work harder during the time they work

Economy impacts on the workplace

The recession has dramatically altered the UK workplace landscape, as employers and staff work together to protect businesses and jobs by increasing flexible working and freezing pay and recruitment, according to new research from the CBI.

Managing redundancy and restructuring: free webinar

Businesses looking to cut costs by restructuring their workforce or making redundancies can find out about their legal responsibilities in a free online seminar, to be held Wednesday 20 May.

FMs offered swine flu advice

As concern spreads from country to country, along with confirmed cases of swine flu, facilities managers are being offered direct access to a range of information focused on preparing for and managing the effects of a pandemic.

Working with recruitment agencies: guide offered

The Association for Consultancy and Engineering has published a new guide designed to help professional firms better manage their relationships with recruitment consultants.

Asset Skills welcomes apprenticeship move

Government measures to fund an extra 35,000 apprentices will benefit the future of the facilities management industry, according to Asset Skills, the Sector Skills Council for FM.


Features - Search found 49 features

Spreading the word

One of the most frequently used words in facilities management must be ‘team’. But team-working requires information and a consistent flow is not an easy thing to achieve.

Addressing the economic impact of Covid-19

In this second instalment in a series examining the challenges UK employers are likely to face in the coming months, solicitors at Faegre Drinker look at how employers can manage the economic impact the pandemic will likely have on many workplaces.

Inclusivity at the frontline

The LGBT+ in FM group supports colleagues from across the FM industry. Committee members got together to tell Fiona Perrin why reaching frontline colleagues with a message of inclusivity is so important.

Working from home: mixed messages, mixed success

Homeworking has rocketed up the agenda at many, if not most, organisations across the public and private sectors as covid-19 forces so much change. But the transition will not be easy for all.

Wellness and FM

The word wellness is everywhere. Type #Wellness into Instagram and you'll find 30 million posts ranging from bowls of green salads, to intense exercise routines, to bottles of activated charcoal. All with a collective 'shine' associated with good health.

When the lift doesn't go to the top

The subject of emotional intelligence seems to be everywhere, in bookshops, magazines and Twitter feeds. But how relevant is all this to workplace design and management?

Tech that protects our wellbeing

When technology works, it can help us be well and more productive, Graeme Hughes, MD of Innovise, tells Fiona Perrin; but watch out for those applications that can lead to more, rather than less, stress.

Mental health first aiders in action

Bouygues Energies & Services UK has mental health first aiders across its business. Kamil Banse, senior HR manager, told Fiona Perrin about this key initiative to protect colleague wellbeing.

Productivity: new insight into an old problem

New UK research shows high CO2 concentrations in offices are decreasing people’s cognitive capability. John O’Brien explains the background to this and what the findings mean.

Efficiency: where does the money really go?

Resourcing in the world of facilities management certainly comes with its challenges. Juggling timesheets through multiple staffing agencies and a substantial payroll is without doubt an administrative headache.

The work app for employee engagement

Engaging employees has never been more important. Fiona Perrin explores how an application that mirrors those we use as consumers is keeping soft services staff connected.

Workplace wellness now front of mind

Up to five million UK workers have a mental health condition, and UK FMs have a role to play in doing something about it. Fiona Perrin reports. 

More than free food and bean bags

Adapting our working practices to support millennials can play a big role in staff retention, says Sienna Emanuel.

Keeping it real in tech

Artificial intelligence, the rise of the robots, the internet of things, big data: technology is coming to take over. But how much of it is delivering real FM benefits today? Fiona Perrin went in search of those who are keeping it real.

Enhancing team performance

Tim Hysom discusses high performing teams and the best ways to collaborate effectively to achieve common goals.

The three components of excellent service quality

Service quality is one of the most important competitive factors in today’s business landscape. Here's some advice on how to make it excellent from the team at ISS. 

Change vs transition in service outsourcing

Change management and transition management are important processes of any service outsourcing project. But what is the difference between them and what outcomes can they help you to achieve? ISS offers insights and advice.

Bridging the skills gap

As National Apprenticeship Week 2018 draws to a close, we talked to Andy Donnell, Group Managing Director at ABM UK, about where policy on apprentices may be going wrong and why it's worth getting it right.

Maintaining the momentum for change

FM is re-setting its governing compass. Part of that is a new focus on diversity and inclusivity and on attitudes towards delivering facilities services across society. So, International Women's Day could not be celebrated at a better time.

Brexit and employee engagement

Graeme Hughes explains why connecting with your staff works whatever the outcome of Brexit.

Why the future of work is more human than you think

Everyone wants to be happy at work, and a growing number of forward-thinking companies are starting to recognise the importance of happiness in the workplace. Marie Puybaraud explains what's behind this shift in attitude.

Women on the board: FM behind the trend

About 10% of facilities management service providers have women serving as board directors. That puts FM out of step with the wider trend: the average across all companies in the UK is over 20%.

Life lessons

If you're looking for ways to advance your career quickly, you'll learn as much from the mistakes of others as you will from your own. Always good advice, but especially during this Learning at Work Week.

Q&A: Gender pay gap reporting

Gender pay reporting legislation kicked in this month. It's a new and potentially confusing area so we asked legal firm Steptoe & Johnson UK LLP to provide an overview and some insights into the requirements.

Tips for effective change management

The world of work is changing rapidly and, as such, many organisations are trying to work out how to take full advantage of the mobility technology avails their people. Andrew Mawson offers some insights into the challenge.

It's time to talk about mental health

Mental health is now the most common reason for absence in the workplace. What should employers be doing to help their staff's wellbeing and what can businesses and FMs do to decrease stress? Elyse Emanuel investigates.

Does Brexit mean an FM skills shortage?

Trained, motivated and engaged people are central to great facilities management, an industry that depends on a diverse workforce. Elyse Emanuel explores what Brexit could mean for our sector.

Social ergonomics in workplace design

Can our workplace make us more productive? Yes, says Lillian Antonio, senior ergonomist at Herman Miller. The key is simple: be happy.

The graduates

Simon Iatrou explores how one service provider's graduate training scheme is helping young people fulfil their potential in the built environment.   

Healthy workplace, healthy business

Chris Parkes shares some advice on how facilities managers can help improve workplace wellbeing.

Small steps, great leaps

David Kentish explains why the former can result in the latter, and help you to reach your career and life goals.

Plugging the gaps in engineering skills

There is a skills shortage in many areas of facilities management, but none more so than in engineering: there simply are not enough trained and qualified engineers to cope with demand. Chris Wollen looks at how best to attract, develop and retain staff.

Managing Your Employees Through Change

While it may seem obvious that change is difficult and can cause resistance, most managers tend to under-estimate how hard it is for employees to make even small changes to work habits.

Live to Serve

As Living Wage Week draws to a close, Simon Iatrou examines why paying facilities management staff a fair rate is the right thing to do. But will it happen? And what impact will the 'living wage' have?

The Secrets of Successful Recruitment and Training

Despite businesses investing significantly in leadership and development courses, a recent poll by research firm Gallup revealed that only a third of employees based in the UK are satisfied in their jobs.

Motivating Seasonal Workers

Changing work patterns in the UK labour market are never far from the news headlines, with zero-hours and temporary roles frequently creating a wave of negative publicity.

Doing the Right Thing

One great benefit of the Paralympics is the regular boost this event gives to the issues surrounding disabilities, capabilities, prejudice and opportunities.

Inside Information

At one time or another, every job candidate has probably wished for a guide to working with a recruitment consultant. Michael Hewlett obliges.

Online Recruitment Grows Strongly

Monster's Employment Index Europe shows a 21% growth for jobs posted online over the past year.

Mixed Views on Social Media

Anyone on Linkedin, Facebook or Twitter knows only too well that recruitment agencies have piled on the social media bandwagon over the past year or two.

Invest in Retention

With nearly half of facilities managers saying they had no pay rise last year and over a third saying they will change jobs this year, employers should be considering other ways to retain talent.

Making an Impression

Job candidates are increasingly asked to make presentations these days as employers take the extra time to hire the best. Karen Nodwell offers some advice.

The Ageing Workforce Challenge

Hands up all those who admit that at some point during recruitment they have looked at a CV and discarded it immediately on the grounds of candidate age.

Avoiding TUPE Hazards

Nicola Ihnatowicz writes: The £45bn Building Schools for the Future programme offers opportunities to provide long-term services to new and existing schools. But experienced FMs know that contracting with public sector clients can throw up surprises.

What Does it Take to be an FM

Peter Forshaw writes: Let's steer clear of attempting to add yet another view on what facilities management actually is. What I would rather discuss are the changes that have taken place in the industry and what the FM requires in 2007 and beyond.

A Question of Pay?

Robert Smith writes: A poor image that is not attracting young graduates or women into FM, and stagnating salary levels as too many candidates chase too few vacancies, are among the findings of the 2006 Hays Facilities Management Survey for PFM.

Transforming Recruitment

Toby Jenkinson investigates an approach that is breaking new ground for leading FM companies.

Improving employee productivity

Dave Wilson, Director of Consultancy for Mace Macro, considers the importance of facilities management in delivering improved employee productivity.

Contractual aspects of teleworking

From next April the new Employment Act gives some staff the right to work flexibly. David Whincup looks at the legal implications for employers.


Comments - Search found 29 comments

The joy of giving

As we continue to emerge from lockdown and ease back into our ‘normal’ routines, we should take a moment to reflect on the past few months. I’m sure I’m not alone in feeling like everything since April has been a bit of a blur.

Returning to the workplace: a matter of consent?

The subject of returning to work is on everyone's lips at the moment, following the relaxation in England of restrictions to control the spread of coronavirus.

Employee wellbeing is non-negotiable

That a leading FM industry event, Workplace Futures, has wellness as its theme is testament to the growing recognition of this as a vital part of any business. But why is it so important, and how can businesses ensure their strategies are effective?

Balancing Brexit

The phrase 'business uncertainty' is becoming more prevalent as the implementation of Brexit moves into a more intense phase. Martin Reed, looks at the impact this is having both for his company and the sector as a whole.

Women in FM

Recent research looking at women in facilities management relayed the disappointing finding that half of FM businesses in the UK have no female representation at board level.

Open plan offices: due for disruption

Received wisdom says that open plan offices are good for both employer and employee because they promote face-to-face collaborative working and, as a result, help harness creativity and improve teamwork.

Too much focus on Gen Y?

Lately, there has been loads of copy dedicated to a very specific cohort of the workforce, namely millennials: their personalities, their requirements, what they’ll bring to the workforce and what employers shouldn’t expect from them.

Stepping up support of ex-forces personnel

The FM sector has a lot to gain by employing ex-armed forces personnel. But, the process of moving into a civilian role can be difficult. The Armed Forces Covenant ensures that those who have served are given a chance and treated fairly.

Consciously tackling unconscious bias

Unconscious bias has been common parlance in the business world for some years, and it continues to be one of the most important issues for business to recognise and manage.

FM has an image problem

And that is what's stopping our future talent from joining what one student called a 'hidden industry'. Sienna Emanuel asked a group of students what we need to do.

Mental health first aiders: a benefit for us all

Wednesday December 19th will see a debate in the Commons, pushing for the implementation of a mental health first aider in every workplace to help bridge the gap between mental health and physical health care legislation in business.

Showcasing values-based activity in FM and workplace

Today is World Values Day, an opportunity to think about the principles that are important to us and to act on them.

Outsourced workers' rights: what does the test case mean?

The facilities management industry is familiar with the use of outsourced workers, of course. Currently, collective bargaining can only take place with the direct employer of those workers. Could that change?

The Elemental Workplace

The relationship between facilities management and the emerging discipline of Workplace has always been slightly awkward.

The secret to employee engagement

Graeme Hughes explains why the UK leads the way when it comes to keeping the workforce happy and engaged.   

Experience counts

Anthony Bennett discusses the role of the service provider in the employee experience.

Closing the gender gap in engineering

Engineers are everywhere: from creating new cars to designing prosthetic limbs, and of course throughout FM. But the industry is currently facing a challenging skills shortage.

Brexit: final straw for the industry's recruitment crisis?

There has been talk of a skills shortage and recruitment crisis in the FM sector for some years. Guy Pakenham looks at how the emerging political situation changes the discussion.

Engagement or involvement?

It seems many business leaders are able to link productivity improvements to profits. It's interesting to note 75% of all companies' growth in the UK from 1998 to 2007 has come from productivity improvements.

Policies, common sense and defining what's really important

I asked my colleagues in our employment relations team whether they would like to step up to defend the boss of the company that had very publicly been admonished for sending home an employee, without pay, who refused to wear high heels at work.

Appreciating our apprentices

National Apprenticeship Week runs this week from 14-18 March and is co-ordinated by the National Apprenticeship Service, designed to celebrate apprenticeships and the positive impact they have on individuals, businesses and the wider economy.

People Power

Raymond Pugh looks at the various challenges to FM recruitment and how getting it wrong can prove costly to the business.

TUPE regulations: good in parts

On 31 January 2014, new regulations on TUPE came into effect updating the Transfer of Undertakings (Protection of Employment) Regulations 2006.

Shortening the skills gap

Training and on-the-job experience is essential in helping people to stay in work and crucial to improving their chances for career progression.

Living Wage: making a case

You may have noticed increasing coverage in the media and elsewhere recently about the Living Wage, with new rates being announced this week.

SAD days are coming

Next Monday many of us will be going to work in semi-darkness as the clocks go back an hour on Sunday.

The State of the Market

Ashley Adams offers a recruiter's view on the current state of FM in the UK.

Not Just a One-night Stand

We have been there too many times before, lost together in the heady success of a project and forgetting ourselves entirely.

Look After Your People

Read all the HR surveys, listen to all the commentators talk about the biggest challenges we face and somewhere up there you will find the word 'retention'.