To succeed in a hybrid future, organisations must stop duplicating office-centric practices and shift to a human-centric model.
Cheema has been listed on the EMpower 2021 Ethnic Minority Future Leader Role Model list.
The facilities services provider has introduced a mental health first aid training programme across its aviation and business & industry divisions.
Employment contracts and HR policies will need to be overhauled to create a ‘new deal’ for employers and employees reflecting changed ways of working.
New research from the British Council for Offices argues that a multisensory approach to workplace design can help improve wellbeing.
With the prospect of a return to the workplace climbing the corporate agenda businesses must adapt their premises to recover quickly, according to a new guide.
As more organisations begin to think about post-lockdown plans the Health & Safety Executive is urging employers to review stress-causing factors in work and workplaces.
The productivity benefits of homeworking have increased over the past year for some organisations, according to research from CIPD.
Covid-19 has transformed both the nature of work and the role of the workplace. A new report looks at how businesses can overcome the emerging employee experience challenges.
The group has joined a global trade union federation for workers throughout the food chain in signing a declaration of intent on health and safety.
Compass Group UK and Ireland has unveiled an action plan to increase access to career opportunities across the UK.
The pay gap for ISS UK is currently the lowest it has ever been, at 7% on both a mean and median basis.
The support services company is launching a series of virtual engagement events designed to help female prison leavers get back into employment.
Women on the built environment frontline are uniting this International Women’s Day to challenge the status quo and celebrate the vast impact women contribute to the sector.
The group has been included on the annual list for the third year running.
Magenta, the communications agency for the built environment, has launched a guide to help businesses to communicate better as many think again about plans for a return to the office.
Derwent FM has been ranked 40th in the Inclusive Top 50 UK Employers List.
Sodexo has published a report on the findings of a survey into the lived experience of employees and customers with disabilities.
Mitie has been ranked 10th in the list of Inclusive Top 50 UK Employers, marking the third year running it has been recognised in this way.
The facilities management recruitment specialist has announced a new management structure to implement its plans for future growth.
A new report identifies the trends that will have an impact on organisations, work and workers.
Compass Group UK and Ireland has been awarded Recognised Service Provider status by the Living Wage Foundation.
The FM group has signed the Race at Work Charter as part of its new diversity and inclusion platform and its commitment to race equality.
The company has partnered with Generation Success to help empower 40 young people to achieve their career aspirations through a 14-month mentorship programme.
Forward Together has been created to support, mentor and help up-skill members of the team who have been made redundant or face the prospect of redundancy.
The construction to services group says this is set to become an annual thing.
The facilities services group has appointed Qube Learning to support its strategy to upskill, develop and retain staff.
The group’s Global Integrated Facilities Management Academy has awarded Level 4 diplomas to nineteen managers.
Organisations could be caught up in a matrix of pain if they do not carefully manage the new realities of hybrid working.
The initiative is designed to give all employees a voice, promote individuality and drive the company's approach to diversity and inclusion.
New research from the CIPD shows the shift to home-working over the lockdown period has been a positive experience for most employers.
Mitie has awarded an extra day of holiday to more than 25,000 frontline non-management staff.
Independent business and industry caterer Houston & Hawkes has become a Living Wage Employer following accreditation from the Living Wage Foundation.
The facilities services group has announced the renewal of its Corporate Covenant, which has been validated for a further five years as a Gold award holder.
The company has been recognised as one of The Times Top 50 Employers for Women in 2020, its seventh consecutive year on the list.
PCS has brought its claim for improved pay and benefits into a single package for the outsourcer instead of the previous contract by contract negotiations.
Pandemic lockdown or not, the key to good performance, and to success for every business, is employee happiness powered by autonomy.
On-site counselling is now available to 6,000 Sodexo healthcare employees to help them deal with the pressures of working through the Covid-19 pandemic.
The independent benchmarking service has launched a working from home wellness assessment tool to support businesses and employees.
Sodexo UK & Ireland's Diversity and Inclusion team has been highly commended in the enei awards' Team of the Year category.
Working in partnership with the Living Wage Foundation, the IWFM has published new guidance on the real Living Wage.
One strange and worrying fact emerging from the current pandemic is that security has one of the highest death rates of any occupation. New research explores the reasons why.
With frontline employees hard up against it throughout the pandemic, their financial wellbeing has never been more important.
Senior HR figures are backing a mentoring programme aimed at helping service personnel leaving the Armed Forces transition into civilian life.
The facilities management firm has partnered with Wagestream to enable colleagues to access up to 50% of their pay as it is earned.
Raj Verma, Global Senior Vice President, Human Resources, Corporate Services, has, for the third consecutive year, been listed in the EMpower 100 Ethnic Minority Role Model List.
Satvir Bungar, Managing Director & BDO's Head of Facilities Sector M&A, has been recognised in this year's EMpower Ethnic Minority Role Model List.
Corps Security CEO Mike Bullock has been appointed to the Living Wage Foundation's Recognised Service Provider Leadership Group.
Trust, social cohesion and information sharing are the areas most potentially vulnerable to damage when people work virtually.
What impact has the pandemic had on learning and development in FM? That's the question that learning provider International Workplace is seeking to answer for a key conference this month.
Sodexo is committing to a clinically-informed approach to the development of new protocols and standards, supported by the newly appointed council.
A survey of HR professionals finds almost two-thirds prioritising employee experience more highly now than before the coronavirus outbreak.
The company has announced that it will redirect funds from its annual bonus scheme to a special fund that will reward frontline staff who have worked through the Covid-19 pandemic.
Compass Group UK & Ireland's healthcare division has announced that it will be paying all its frontline employees, who support the NHS, the equivalent of the NHS Agenda for Change rate of pay.
The UK HR body says employers should not bring their people back into the workplace until they have taken all practical steps to ensure employees feel safe
The tech companies are teaming up to provide a new solution for how facilities staff work and get paid.
If so, you are not alone. Over 40% of employees share that feeling because of Covid-19, according to a new survey published by the CIPD.
A new CIPD survey of 1,000 employers highlights a need for furloughed workers to be able to work reduced hours.
Screens to protect receptionists, touchless unisex toilets and reduced occupational density are all likely to be features of the post Covid-19 workplace.
Compass Group UK & Ireland's specialist provider of catering to the education sector has launched a partnership with the youth sports charity, supporting 11-25 year olds.
Sodexo has signed the C-19 Business Pledge created by former Cabinet minister Rt Hon Justine Greening and entrepreneur David Harrison.
Interserve will be recruiting in the region of 1,500 people to undertake essential roles to support the government's response to covid-19.
The successful LGBT+ in FM group has stepped up to provide community support during the coronavirus crisis.
Employers need to act now to help prevent their employees from being at serious risk of mental ill health during and after the covid-19 pandemic.
Carlisle Support Service employees working on its Northern Trains contract will be paid the Real Living Wage from 1 April.
In light of the coronavirus pandemic, the company says it is looking inward to ensure employees are being as well cared for as possible.
The workplace assessment specialist, backed by the Royal Institution of Chartered Surveyors and the International Facility Management Association, has launched a fast-track initiative to look into the impacts of covid-19 on FM and real estate.
Following the publication of the key worker list last week the government has been on the receiving end of appeals to add further disciplines, initially cleaning and security and now FM.
Figures released by the workplace analysis firm Leesman suggest that the UK is one of the least prepared countries to weather a mass homeworking strategy.
The company says it is now offering industry-leading benefits to staff after committing to making a number of significant changes.
The revision reflects significant changes in the environmental conditions we are exposed to and advances in our knowledge of how these affect our health, comfort and cognitive performance, CIBSE says.
The British Cleaning Council has warned that new immigration rules proposed for next year will cause "a severe shortage of staff" in the cleaning and tourism industries in and around London.
Churchill's new WellMe initiative is a comprehensive internal programme aligned with its core value of 'do the right thing'.
The FM company has invited its 27,000 employees to join in a competition that will identify the company's top in-house entrepreneur.
Compass Group UK & Ireland has joined forces with Hospitality Action to support the industry charity's major new mental health awareness programme.
The Security Industry Authority has launched a campaign to promote safer workplaces for security staff.
The learning provider has launched Workplace DNA, an innovative news-driven digital update service designed to promote continuous learning at work.
New research from i-FM indicates that half of FM businesses in the UK have no female representation at board level.
The business has achieved Recognised Service Provider status with the Living Wage Foundation.
"It was so different only ten years ago…" was a recurring phrase in this year's Make a Difference World Summit. Ellie Davis reports.
Employers are not ready for the introduction of new immigration restrictions planned for January 2021, according to research from the professional body for HR.
Westgrove Group, the Warrington-based FM company, has engaged with charity retailTRUST to support the welfare of its employees.
Compass Group UK & Ireland has become the first big player within the hospitality sector to sign up to the Social Mobility Pledge, underlining its commitment to equal opportunities.
Flexible working options are key in making construction a more attractive and progressive career choice for women. It's not hard to see that applying to all built environment professions.
International Workplace, the training and consultancy group, has issued a new white paper on the payment terms and benefits of sleep-in workers.
The services group has announced its intention to launch an employee network specifically aimed at staff with a military background or who are reservists.
The Living Wage Foundation has introduced a new programme to tackle insecurity over hours, aiming to provide workers with more control over their lives.
The Living Wage Champion Awards recognise employers and individuals that are showing leadership by promoting the real Living Wage in their industries, supply chains, areas and communities.
Sodexo has hosted an event at its London headquarters on the subject of 'modern racism in the workplace' in recognition of World Day for Cultural Diversity for Dialogue and Development.
The Institute of Directors has urged the government to provide clearer guidance to businesses for supporting remote workers, voicing concerns that official advice pays little or no attention to workers' mental wellbeing.
This is Mental Health Awareness Week, a timely reminder that mental health is just as important as physical health and needs to be a concern, and a policy area, for every organisation.
Kingdom Services Group has added to its recruitment service 'sideline' with the acquisition of Oldham-based Xpress Solutions Ltd.
Apleona HSG Facility Management UK has formally committed to being a Disability Confident Employer.
Only half of UK employees consider their organisations to be effective at creating a positive work environment and only two-fifths consider their employer to be effective at creating meaningful work.
The services company has been named as one of The Times Top 50 Employers for Women for the sixth consecutive year.
Sodexo's Schools and Universities business is supporting the next generation of socially-minded leaders as they raise awareness of mental health issues, as part of its platinum partnership with Enactus UK.
The energy and services company has been ranked as 10th in the LinkedIn Top Companies 2019, a list of the top 25 companies where UK professionals want to work, and where they remain once they've joined.
The 20th RICS and Macdonald & Company Rewards and Attitudes Survey has found that professionals in the industry are mostly positive about the outlook for 2019, despite concerns around Brexit.
Two new initiatives have been unveiled to mark International Women's Day 2019.
City & Guilds has accredited the facilities management company's training centre to deliver qualifications on behalf of the Institute of Leadership and Management.
Mental Health First Aid England has launched best-practice guidance for employers on how to implement mental health first aid in the workplace.
The Flexible Working Task Force, a partnership across government departments, business groups, trade unions and charities, has launched a campaign to increase uptake.
Debate is expected today around the concept of mental health first aid in the workplace. This could be the start of significant change.
The services group has won praise for the representation and presence of women at senior levels across the business.
Mitie's approach to diversity and inclusion has been praised, with the company named on the list of the Inclusive Top 50 UK Employers, the only facilities management company on the list.
More than 75,000 UK workers in the service provider industry have received a pay packet boost this week as the Living Wage Foundation announced its new voluntary Living Wage rates.
Sodexo country president for Ireland Margot Slattery is number nine on the list of the top 100 LGBT executives, published in partnership with the Financial Times.
The government's proposals to implement ethnicity pay gap legislation have been welcomed by RICS, which says this will help construction and professional services firms identify actions needed to create a more inclusive workforce.
The Building Engineering Services Association has welcomed an unexpected improvement to the Apprenticeship Levy announced by the Chancellor of the Exchequer.
A new report from recruitment specialists Deverell Smith has found that facilities managers are some of the UK's highest earners, with an average income for mid-tier FM professionals 63% higher than the national average.
The services group has recognised the achievement of around 100 of its most outstanding customer-facing employees in its seventh annual Service Excellence Awards.
That's the view of the BIFM, commenting on the independent Migration Advisory Committee final report on European Economic Area migration into the UK.
ISS Food and Hospitality Ireland has signed up to an innovative grading system with the Irish Heart Foundation, introducing a new award scheme for staff restaurants.
The Independent Workers Union of Great Britain has received the go-ahead for a High Court review of its case to broaden the rights of employees working on outsourced services contracts.
The business standards company has launched a new code of practice for organisations to help tackle what it describes as a crisis in the mental health and wellbeing of Britain's workforce.
Specialist facilities services provider Total Solutions Group is now a Recognised Service Provider, working together with the Living Wage Foundation.
The UK's largest union has launched legal action on behalf of 80 staff who were formerly employed by Carillion on a GCHQ contract.
The services group has achieved Leader status within the government's Disability Confident Scheme.
In a first for ISS, two NHS Trust clients, Royal Liverpool & Broadgreen University Hospitals and the Walton Centre, have received the Workplace Wellbeing Charter.
The Supreme Court has ruled against the plumbing company, rejecting its argument that one of its staff was not entitled to employment benefits because he was self-employed. However, the ruling may not be widely applicable.
The university, which has been the target of both strike action and student demonstrations around its outsourcing policies, has said it intends to eliminate zero-hours contracts by the end of the summer.
At an event held in London last week the hospitality services provider celebrated the success of staff completing its Graduate Programme and Advanced Management Programme.
Enhance Office Cleaning Ltd has been announced as a winner of the Living Wage Champion Awards 2018 award for Recognised Service Providers.
A new report from the British Council for Offices promises definitive guidance on supporting key people needs across an office building's lifecycle.
The corporate office FM specialist has published the second in a series of white papers exploring the evolution of agile working.
Four Sodexo employees have been named among top ethnic minority leaders, in a new list published in the Financial Times.
The services company has been recognised for its leadership in gender equality by being named in The Times Top 50 Employers for Women 2018.
The Independent Workers' Union of Great Britain is challenging the decision by the Central Arbitration Committee not to hear an application that would introduce the concept of a 'joint-employer' to the UK.
The TUC has called on the government to give UK supply chain workers the right to challenge their parent employer, or the client in an outsourced service relationship.
The CBI has responded to publication of the latest apprenticeship start numbers, which have continued to decrease over those seen last year.
Global research at the services group has found teams managed by a balanced mix of men and women are more successful across a range of measurements including employee engagement and health and safety.
Harrogate and District NHS Foundation Trust made the decision last autumn to set up its own services provision business, but convincing some staff to go along with the plan has proved to be a challenge.
The services group is the only company from the FM sector to be named to the 2018 Bloomberg Gender-Equality Index, making it one of over 100 companies from 10 sectors headquartered around the world.
The UK will become one of the first countries to address the challenges of the changing world of work in the modern economy, Whitehall has declared.
Property investors seeking to future-proof office assets should consider providing space for gyms, nutritionists and medical consultation centres. Space for health and wellbeing has the most significant potential impact on employee performance, JLL says.
New Department for Education figures show that the number of apprenticeship starts fell by 27% in the first quarter of this academic year compared to last year.
The results of the Institute's Pay and Prospects Survey show that BIFM membership and qualifications have an impact on facilities managers' career development.
A bid by the Independent Workers' Union of Great Britain to challenge the law around the rights of employees working for outsourced service providers has failed at the first hurdle.
A new report from Lancaster University's Work Foundation highlights what it calls "the complex and often strained relationship" between productivity, technology and work.
It appears the government's flagship apprenticeship programme is not working. Of employers paying the levy, less than a fifth support the current system.
Sodexo has teamed up with the award-winning supported employment community interest company to help improve employment outcomes for young people with disabilities.
A British Institute of Facilities Management Leaders' Forum focusing on migration issues has raised concerns about potential changes that may exacerbate the existing skills gap in the industry.
Against a backdrop of recruitment challenges, skills gaps and variable industry promotion, the facilities management company has devised a pilot programme targeting local students.
The services group has signed on to the scheme aiming to boost employment, support and promotion for people with disabilities.
What is often referred to as 'the real' Living Wage, with rates independently calculated based on the cost of living in the UK, has gone up.
The support services group has published its UK gender pay gap details to become an early adopter of new government legislation.
Compass Group UK & Ireland has marked World Mental Health Day by launching a campaign for its workforce, to raise awareness of mental health in the workplace and to provide colleagues with the support they need.
At the start of National Work Life Week (2-6 October) new research shows that many UK employers are lagging behind employees' and jobseekers' preferences for work conditions.
The British Institute of Facilities Management is calling on the government to ensure that any future migration policy is evidence-based and meets the skills needs of the British economy and its industries.
Research commissioned by construction and services group Kier has found that insufficient career advice for young people is putting the sector at risk. Business and government both need to do more to change out-of-date information and attitudes.
The company says the new strategy provides a simpler and clearer approach for the business that will support its ambition to become the world's greatest service organisation.
It's become a big topic in the workplace community in recent months. The 'softer' issues, such as wellness, wellbeing, morale, productivity, feelings and experiences, have found their place on the agenda.
Sodexo has received the highest badge of honour from the Ministry of Defence for its commitment and support to the UK armed forces community.
Janine McDowell, Sodexo UK & Ireland's D&I Council chair, was highly commended in the Equality and Inclusion Senior Champion category at this year's Employers' Network for Equality and Inclusion Awards.
The London Pride festival is underway and ISS Facility Services UK and Ireland has turned its logo into a rainbow in support of the LGBT+ community.
At a time when issues around diversity and inclusion are rising up the agenda at many organisations, the business standards company has launched a new standard for employers providing guidance on good practice.
The facilities services group has acquired Rugby-based recruitment specialists FRS-Staff Solutions.
The FM services provider has launched a company-wide learning and development initiative as part of its new Hidden Talent programme.
New research has found that nearly three-quarters of HR professionals expect the competition for well-qualified talent to increase as a result of Brexit.
We recently asked the companies in the i-FM Top 50 to tell us about the gender mix in their boardrooms. Though this is an open and welcoming industry, our research shows that women continue to be under-represented at director level.
Two Sodexo employees have been named among top ethnic minority leaders, in lists published by the Financial Times.
The British Institute of Facilities Management has become a Disability Confident Committed Employer, demonstrating its support for developing good practice around the employment, retention, training and career development of disabled employees.
Gender pay reporting legislation came into effect in April. It's a new and potentially confusing area so at the time we asked legal firm Steptoe & Johnson UK LLP to explain what this means. Now there's an update.
The construction to services group has launched a new campaign to improve employability skills and social mobility.
It's Learning at Work Week, the annual event that aims to put a spotlight on the importance and benefits of learning and development in the workplace.
In the midst of Mental Health Awareness Week, we are proud to reproduce one FM's blog describing his battle back from ill health.
Regional Chair Sean Haley welcomed more than 250 delegates at Goodison Park to hear from a variety of external and internal speakers focused on diversity and inclusion in the workplace.
A new report from the Chartered Institute of Personnel and Development finds that many workers experience problems working away from the office. Better guidance on flexible working is needed, CIPD says.
The Times Top 50 Employers for Women list, published in partnership with Business in the Community, recognises companies for their leadership on workplace gender equality.
Gender pay reporting legislation kicked in this month. It's a new and potentially confusing area so we asked legal firm Steptoe & Johnson UK LLP to provide an overview and some insights into the requirements.
Two recent cases at the European Court of Justice centred on whether the banning of a headscarf at work constitutes discrimination. Broadly, the answer is no as long as some basic conditions apply.
The UK construction industry could lose almost 200,000 EU workers post-Brexit should Britain lose access to the single market, says the Royal Institution of Chartered Surveyors.
The Institute of Directors is urging the government to work with employers to 'start a conversation' on mental health in the workplace.
A new quality standard designed to help organisations improve their employees' mental and physical health and wellbeing has been published by the National Institute for Health and Care Excellence.
Given the fact that a number of facilities services are quite labour-intensive, and that the labour pool we are used to is quite diverse, it's a fair argument that staff shortages may be somewhere over the horizon.
Productivity has become something of a hot topic for FM, one of a handful of areas of opportunity where the industry collectively sees the prospect of making a significant contribution to economic and social success.
Recruiting and retaining top quality employees means that organisations will need to offer 'best in class' workplace experiences based on quality technology and services.
While the short-term outlook for employment remains strong, labour and skills shortages are starting to bite in UK sectors that employ a high number of EU nationals.
The support services and construction group has been awarded the National Equality Standard for equality, diversity and inclusion.
'Toxic' workplaces are jeopardising employee wellbeing, leading to poor productivity, long-term sickness and ultimately impacting staff recruitment and retention, according to international engineering group AECOM.
A four-year grant from the US National Institute for Occupational Safety and Health will fund research on the connections between the workplace and health outcomes.
London-based contract cleaning firm Julius Rutherfoord has published a new best practice white paper highlighting the challenges of ensuring the safety and security of buildings and the people cleaning them.
Deborah Longstaff has been promoted to the position of Associate Director of FM UK at recruitment specialists Eden Brown Built Environment.
Five months ahead of the launch of new government legislation for transparency on gender pay equality, Sodexo has revealed an overall gender pay gap of 7.65%.
Property advisor CBRE argues that the commercial world is in the midst of a paradigm shift as real estate decisions are increasingly driven by recruitment and retention concerns.
Sodexo Ireland Country President Margot Slattery has been named among the Top 100 influential LGBT business leaders for the third consecutive year.
The real estate advisor has published a whitepaper revealing five trends that are driving wellness in the workplace and pushing it higher up the corporate agenda.
One challenge that comes up again and again in discussions about the future of FM is the need to attract good young people into the business.
Collaboration in government and private sector organisations is increasingly recognised as crucial, but the contract performance consultancy FMP360 believes it also needs to be 'de-mystified' if it is to be truly understood and hence effective.
Post Brexit referendum, the future is paved with uncertainty regardless of your political views, says Talent FM Managing Director Nikki Dallas. So what can job candidates do to enhance their career opportunities?
Wellbeing, engaged, productivity: words that were once solely within the purview of HR are now resonating throughout FM.
The Living Wage Foundation has formally accredited two Axis Group companies, recognising their support for the Living Wage and for furthering best practice in the industry.
Mitie and its partner Lone Worker Solutions have been awarded a contract to protect employees of Essex County Council when they are working alone or out of sight of colleagues.
The environmental consultancy and contract manager has successfully completed accreditation as a Living Wage Employer.
Procius, Mitie's employee screening and vetting company, has launched a new app-based right to work checking system powered by consultants KPMG.
Research undertaken by Interserve highlights that there is still much work to do to raise the profile of apprenticeships among three key groups: young people, their parents and many UK employers.
Three Sodexo employees have been named in the Top 100 Black, Asian and Minority Ethnic executives list, published by the Financial Times.
Last week's heels at work episode certainly had legs, opening the door as it did for discussions around dress codes, management behaviour, business policies, contractor/client relationships and much more.
The support services group features in The Times Top 50 for Employers for Women rankings again this year, joining other leading UK organisations that ensure their workplaces provide women with the opportunity to achieve their full potential.
Wellbeing in the workplace has rocketed up the agenda in the past year or two. It has always been important, of course, but it has perhaps never been as explicit a corporate concern as it is now. What does it actually mean?
Skills shortages are a common complaint in many parts of the FM industry, and the challenge this implies seems set to get worse before it gets better. So what can employers do to ensure they have the people they need?
The support services group has launched the UK and Ireland chapter of its global LGBT employee network.
ISS has been singled out as a leading example of best practice in a new Business in the Community campaign to help companies break down the barriers in their recruitment processes and create accessible jobs for all young people.
Despite increased awareness of the importance of actively supporting health and wellbeing in the workplace, there is a stubborn 'implementation gap' in the UK, according to a new report from the CIPD.
A new report from CoreNet Global declares that corporate real estate executives are in a unique position to demonstrate leadership and serve as a strategic resource, as a growing number of organisations focus on wellness and wellbeing issues.
The Ministry of Defence has announced its 2015 Armed Forces Covenant Employer Recognition Scheme Gold winners. ISS is amongst this select group.
Sodexo this week launched its new Origins employee network, marking the event at its London HQ with a panel debate on the issues of racial, cultural and religious diversity.
The services company was highly commended in the Employer of the Year category at the 2015 Lloyd's Bank National Business Awards held in London last week.
'Change' is one of those ubiquitous words, found in virtually everything said or written about facilities management. In fact, change is effectively FM's middle name.
The concept of a wage rate sufficient to live on has a long history in the UK, stretching back centuries. But market dynamics being what they are, the history of the debate over what that rate should be is just as long.
As the week opened the Living Wage Foundation announced that there are now more than 2000 accredited employers across the UK, double the number reported this time last year.
Bouygues Energies & Services has signed the Armed Forces Corporate Covenant, making a commitment that recognises the value service personnel add to business and the country.
The Institute of Leadership & Management, the UK's largest management body, has granted 'centre' status to the Servest Group.
The support services provider has declared its commitment to helping ex-service personnel return to civilian life by signing up to the Armed Forces Corporate Covenant.
The professional body for HR and people development says that too many UK businesses are in 'survivor mode' and failing to invest enough in their people or the technology and equipment needed to boost productivity.
ISS Facility Services says it has "revolutionised" its approach to training with the introduction of a fully integrated programme, which has gained BIFM endorsement.
One doesn't automatically lead to the other, of course, but a good training and development programme can be critical in building the capacity to meet business growth objectives.
Cordant Services has announced plans for a major investment in an initiative designed to attract new people into the sector and help them to develop into the business leaders of the future.
Incentive FM has partnered with a UK charity to train staff on mental health awareness and suicide intervention.
The support services group has been recognised for the second consecutive year for its commitment to gender balance as one of The Times Top 50 Employers for Women.
Commercial interiors specialist Fourfront Group is urging small and medium-sized businesses to follow its example and encourage more women onto their boards.
Sodexo has announced its pledge to publish a detailed breakdown of pay variances and rectify discrepancies across its 35,000 UK and Irish employees.
Ever wondered how a seasonal business, winter gritting and snow clearance for example, ensures it has the right people available when it needs them?
'People are our most important asset' facilities services companies are fond of saying. And it may be true; but there are some corollaries to that principle which merit the same level of commitment.
Employee engagement is one of those concepts that every manager would list as a good thing; but what does it mean exactly and how do we achieve it?
Servest Group has recruited 15 FM apprentices for its cleaning contract at the Houses of Parliament, as part of a wider drive to employ 100 apprentices across the business by October 2015.
The Chartered Institute of Personnel and Development is calling on organisations to embrace agile working, in essence to protect their own futures as work becomes less central to people's lives.
The British Institute of Facilities Management has teamed up with Interserve, Vinci Facilities and the careers advice innovators Plotr to help young people discover the opportunities that a career in FM offers.
Bouygues Energies & Services FM has been awarded the Investors in People Silver Standard.
The traditional nine to five office environment could soon become a thing of the past, according to a new report by PwC.
TUPE regulations are familiar to everyone who has ever been involved with the transfer of a contract; but have recent changes left them a bit toothless in a key area?
eFig, the European Federation of Interior Landscape Groups, argues there are at least seven well-documented reasons why FMs should back the case for plants in the workplace.
Workplace expert Acas has published a new Code of Practice and guidance on the right to request flexible working, introduced yesterday.
The BIFM's Rising FMs Special Interest Group has confirmed some of the featured speakers who will take part in the 2014 Careers Conference.
Business Secretary Vince Cable said that new legislation introduced yesterday would give more flexibility to people on zero-hours contracts which currently restrict work to a single employer.
Workplace expert Acas has launched new guidance to help employers who deal with TUPE law when their businesses change hands to a new owner.
Workplace Law has developed detailed matrices setting out best practice health & safety and environmental competencies for a wide range of roles applicable to any industry.
Upskilling or reskilling employees is one potential answer to two big issues in the FM industry: the need for more good people and the problem of low pay in some types of jobs. But skills training can be easier to talk about than to deliver.
Mitie has signed a partnership agreement with Remploy, the provider of specialist employment services to people who experience complex barriers to work.
Opportunity Now, the Business in the Community campaign for gender diversity in the workplace, has published its latest report.
Predictions of problems and stress arising from a workforce that could span four generations have been over-stated, according to the Chartered Institute of Personnel and Development. But businesses should be planning now for this likely scenario.
Last week, being National Apprenticeship Week, saw Bouygues Energies & Services increase its involvement with employment opportunities for young people by announcing the extension of its programmes into new areas.
And the focus is on increasing awareness, celebrating successes and promoting new opportunities.
One feature of last week's Workplace Futures conference was Workplace Law's session on learning styles and the influence these can have on employee engagement, career development and even management style.
ISS Facility Services Food and Hospitality has secured the Health & Well-being Award, accredited by Investors in People.
Integral UK has launched a new partnership with an Armed Forces charity to provide work placements for service personnel who are preparing to leave the Army, Navy or Air Force and pursue a new career.
A new study from YouGov and technology company Citrix has found that almost two-thirds of senior executives trust their employees to stay productive when they work away from the office.
Changes to the TUPE regulations originally intended for October 2013 are now likely to come into force in January 2014.
The recruitment market in the UK has changed, and we're changing with it. So now it costs nothing to post jobs on i-FM.
A number of 'megatrends' over the last century have changed the world of work beyond recognition, according to a new report.
Flexible working is the best way to increase day-to-day productivity, according to new research conducted among HR professionals in the UK.
The support services and construction group has joined forces with Leicester College to provide learning opportunities for staff working in the hospitals and NHS estate in Leicestershire.
KPMG has underlined its support for the Living Wage campaign by seconding its Head of CSR, Mike Kelly, to work with Citizens UK for a year.
The contract caterer is making a virtue of its higher education client portfolio by providing employment opportunities for students.
Which is more important in building a career in FM is a debate that must be about as old as the discipline itself.
The millennial generation of workers, those born between 1980 and 1995, would choose workplace flexibility, work/life balance and the opportunity for overseas assignments over financial rewards.
The outsourcing industry is failing to invest in the skills needed to capture the full value from contracts, according to a new study.
The workplace services group has launched the PHS Academy, aiming to give its training and development function wider scope as well as more impact on the business.
Businesses are failing to reap the rewards of increased productivity and employee well-being resulting from new approaches to working flexibly, according to research by mobile phone group O2.
Facilities management professionals who gain membership of RICS earn on average 30% more than their non-member counterparts, according to the latest salary survey from the Institution.
Introducing the Living Wage across the UK would save the Treasury just over £2bn a year, according to a new study.
The experts at Workplace Law have assembled a series of interviews looking back over the past 12 months and forward to see how events may shape and influence the next 12.
The service provider's apprenticeship team has launched a programme designed to help young people aged between 18 and 24 into work.
The UK's first ever national Living Wage Week was held earlier this month, a key part of an ongoing campaign to ensure that all staff are paid at a rate that reflects the real cost of living.
KPMG implemented Living Wage pay rates across FM operations in 2006. The results have been entirely positive.
November 4th marked the start of the first national Living Wage Week, as the higher pay rate campaign aims to take the message to employers and contractors across the UK.
The sector skills agency has published a wide-ranging introduction and overview covering career opportunities in facilities management.
'Careers in Facilities Management: A world of choice and opportunity' will air on 24 October at 8.30pm.
We've nearly reached the season where most of us start and finish the working day in the dark, and that's bad news for a surprising number of people.
BIFM and an Asset Skills-led partnership have launched higher level apprenticeships at levels 4 and 5 in facilities management.
An increase in flexible working could be the positive legacy of recession, according to a new report from the Recruitment & Employment Confederation.
Whatever's on the menu, it looks like a healthy choice won't be the top concern for many of us. Taste, good value and convenience are all ranked as more important.
A new salary survey from FM recruitment specialist Maxwell Stephens concludes that the UK FM industry is holding up 'remarkably well'.
FM's sector skills council has drawn together a number of big employers to help design new programmes to defuse a serious problem on the horizon for UK facilities management.
One of the best known names in facilities recruitment has called in administrators.
Sodexo has launched a new bespoke talent management system described as one of the most sophisticated in the food service and facilities management industries.
May 14th sees the launch of Longstaff Read Lucas (LRL Recruitment), a new specialist facilities management recruitment business bringing together some of the best known names in the sector.
Recruitment companies may have taken up Linkedin and other social media platforms with a passion, but in-house HR Directors remain sceptical about the value.
Responding to its increasingly diverse client base, FM recruitment specialist Maxwell Stephens has launched a dedicated division for the public services and not-for-profit sectors.
Twenty-one Initial Facilities cleaning employees working on a London Underground contract have completed a Government-funded apprenticeship programme.
If you've had the feeling that our post-recessionary climate is driving something of a boom in the procurement industry, here's the proof.
FM recruitment specialists have a unique perspective on what is happening in the marketplace, often getting involved with companies even before any trends begin to be apparent.
Sodexo Prestige, which works with a wide range of tourism, leisure and public sector organisations, has been named the best employer among Scotland's group contract caterers for the second year running.
Leaving aside the one-in-a-million chance of getting headhunted for your dream job, working with a recruitment consultant is likely to be the route to change. But how do you make the most of that?
A new survey questioning the public and MPs has found the majority in both cases backing government action in support of more flexible working.
The latest in our series of focused briefings for busy facilities managers is now available on the i-FM site.
Researchers at the University of Liverpool have found that anger used by managers in the construction industry can have a positive impact and contribute to the success of a project.
The Centre for the Protection of National Infrastructure has published new guidance designed to support security managers, team leaders and anyone else responsible for managing security personnel.
FMs spend a lot of time arguing the benefits of breaking down the silos that prevent a coherent approach to delivering facilities services; but, one layer up, corporate organisations are plagued with the same problem.
Employees in the early stages of their careers prefer to work at the office in order to see and be seen, according to a study of 19 blue-chip companies, including Barclays, Microsoft, Tesco and Pfizer.
The Royal College of Psychiatrists has launched a new website offering information and guidance about mental health in the workplace.
A combination of individual and organisational resilience is needed in today's tough economic environment if employees and the organisations they work for are to compete and prosper.
The latest Hays Salary Survey, conducted in conjunction with PFM magazine, contains some important advice for employers.
The outsourcing group has been named one of the Top 50 Employers for Women.
In January, MITIE signed up the community interest company MHFA to offer free mental health first aid training courses to its own staff as well as staff at its clients.
The recruitment specialist has been certified under the ISO 9001 standard.
The findings reveal that employers are facing a sustained increase in workplace unrest as austerity measures, longer working hours, stress and a skills gap take their toll on the UK workforce.
Cabinet Office Minister Francis Maude has withdrawn the two-tier code with immediate effect and replaced it with a new good practice document.
One in five board members or senior executives, one in eight middle managers and one in 10 graduates would need to change in the average company in order to create a more innovative company culture.
The government has this week confirmed that it has no plans to revise the Transfer of Undertaking (Protection of Employment) Regulations 2006, or 'TUPE Regulations' as they are commonly known.
Adversity sparks creativity: 2020 has certainly demonstrated this. We are all learning resilience in a year that has thrown challenges at us that we never imagined.
One of the most frequently used words in facilities management must be ‘team’. But team-working requires information and a consistent flow is not an easy thing to achieve.
In this second instalment in a series examining the challenges UK employers are likely to face in the coming months, solicitors at Faegre Drinker look at how employers can manage the economic impact the pandemic will likely have on many workplaces.
The LGBT+ in FM group supports colleagues from across the FM industry. Committee members got together to tell Fiona Perrin why reaching frontline colleagues with a message of inclusivity is so important.
Homeworking has rocketed up the agenda at many, if not most, organisations across the public and private sectors as covid-19 forces so much change. But the transition will not be easy for all.
The word wellness is everywhere. Type #Wellness into Instagram and you'll find 30 million posts ranging from bowls of green salads, to intense exercise routines, to bottles of activated charcoal. All with a collective 'shine' associated with good health.
The subject of emotional intelligence seems to be everywhere, in bookshops, magazines and Twitter feeds. But how relevant is all this to workplace design and management?
When technology works, it can help us be well and more productive, Graeme Hughes, MD of Innovise, tells Fiona Perrin; but watch out for those applications that can lead to more, rather than less, stress.
Bouygues Energies & Services UK has mental health first aiders across its business. Kamil Banse, senior HR manager, told Fiona Perrin about this key initiative to protect colleague wellbeing.
New UK research shows high CO2 concentrations in offices are decreasing people’s cognitive capability. John O’Brien explains the background to this and what the findings mean.
Resourcing in the world of facilities management certainly comes with its challenges. Juggling timesheets through multiple staffing agencies and a substantial payroll is without doubt an administrative headache.
Engaging employees has never been more important. Fiona Perrin explores how an application that mirrors those we use as consumers is keeping soft services staff connected.
Up to five million UK workers have a mental health condition, and UK FMs have a role to play in doing something about it. Fiona Perrin reports.
Adapting our working practices to support millennials can play a big role in staff retention, says Sienna Emanuel.
Artificial intelligence, the rise of the robots, the internet of things, big data: technology is coming to take over. But how much of it is delivering real FM benefits today? Fiona Perrin went in search of those who are keeping it real.
Tim Hysom discusses high performing teams and the best ways to collaborate effectively to achieve common goals.
Service quality is one of the most important competitive factors in today’s business landscape. Here's some advice on how to make it excellent from the team at ISS.
Change management and transition management are important processes of any service outsourcing project. But what is the difference between them and what outcomes can they help you to achieve? ISS offers insights and advice.
As National Apprenticeship Week 2018 draws to a close, we talked to Andy Donnell, Group Managing Director at ABM UK, about where policy on apprentices may be going wrong and why it's worth getting it right.
FM is re-setting its governing compass. Part of that is a new focus on diversity and inclusivity and on attitudes towards delivering facilities services across society. So, International Women's Day could not be celebrated at a better time.
Graeme Hughes explains why connecting with your staff works whatever the outcome of Brexit.
Everyone wants to be happy at work, and a growing number of forward-thinking companies are starting to recognise the importance of happiness in the workplace. Marie Puybaraud explains what's behind this shift in attitude.
About 10% of facilities management service providers have women serving as board directors. That puts FM out of step with the wider trend: the average across all companies in the UK is over 20%.
If you're looking for ways to advance your career quickly, you'll learn as much from the mistakes of others as you will from your own. Always good advice, but especially during this Learning at Work Week.
Gender pay reporting legislation kicked in this month. It's a new and potentially confusing area so we asked legal firm Steptoe & Johnson UK LLP to provide an overview and some insights into the requirements.
The world of work is changing rapidly and, as such, many organisations are trying to work out how to take full advantage of the mobility technology avails their people. Andrew Mawson offers some insights into the challenge.
Mental health is now the most common reason for absence in the workplace. What should employers be doing to help their staff's wellbeing and what can businesses and FMs do to decrease stress? Elyse Emanuel investigates.
Trained, motivated and engaged people are central to great facilities management, an industry that depends on a diverse workforce. Elyse Emanuel explores what Brexit could mean for our sector.
Can our workplace make us more productive? Yes, says Lillian Antonio, senior ergonomist at Herman Miller. The key is simple: be happy.
Simon Iatrou explores how one service provider's graduate training scheme is helping young people fulfil their potential in the built environment.
Chris Parkes shares some advice on how facilities managers can help improve workplace wellbeing.
David Kentish explains why the former can result in the latter, and help you to reach your career and life goals.
There is a skills shortage in many areas of facilities management, but none more so than in engineering: there simply are not enough trained and qualified engineers to cope with demand. Chris Wollen looks at how best to attract, develop and retain staff.
While it may seem obvious that change is difficult and can cause resistance, most managers tend to under-estimate how hard it is for employees to make even small changes to work habits.
As Living Wage Week draws to a close, Simon Iatrou examines why paying facilities management staff a fair rate is the right thing to do. But will it happen? And what impact will the 'living wage' have?
Despite businesses investing significantly in leadership and development courses, a recent poll by research firm Gallup revealed that only a third of employees based in the UK are satisfied in their jobs.
Changing work patterns in the UK labour market are never far from the news headlines, with zero-hours and temporary roles frequently creating a wave of negative publicity.
One great benefit of the Paralympics is the regular boost this event gives to the issues surrounding disabilities, capabilities, prejudice and opportunities.
At one time or another, every job candidate has probably wished for a guide to working with a recruitment consultant. Michael Hewlett obliges.
Monster's Employment Index Europe shows a 21% growth for jobs posted online over the past year.
Anyone on Linkedin, Facebook or Twitter knows only too well that recruitment agencies have piled on the social media bandwagon over the past year or two.
With nearly half of facilities managers saying they had no pay rise last year and over a third saying they will change jobs this year, employers should be considering other ways to retain talent.
Job candidates are increasingly asked to make presentations these days as employers take the extra time to hire the best. Karen Nodwell offers some advice.
Hands up all those who admit that at some point during recruitment they have looked at a CV and discarded it immediately on the grounds of candidate age.
Nicola Ihnatowicz writes: The £45bn Building Schools for the Future programme offers opportunities to provide long-term services to new and existing schools. But experienced FMs know that contracting with public sector clients can throw up surprises.
Peter Forshaw writes: Let's steer clear of attempting to add yet another view on what facilities management actually is. What I would rather discuss are the changes that have taken place in the industry and what the FM requires in 2007 and beyond.
Robert Smith writes: A poor image that is not attracting young graduates or women into FM, and stagnating salary levels as too many candidates chase too few vacancies, are among the findings of the 2006 Hays Facilities Management Survey for PFM.
Toby Jenkinson investigates an approach that is breaking new ground for leading FM companies.
Dave Wilson, Director of Consultancy for Mace Macro, considers the importance of facilities management in delivering improved employee productivity.
From next April the new Employment Act gives some staff the right to work flexibly. David Whincup looks at the legal implications for employers.
With International Women’s Day upon us, it is important to take a moment to reflect on the female leadership and resilience that has seen us through the pandemic.
Company culture is often discussed, but with so many organisations dispersed why does it matter now more than ever and how do we maintain it during these challenging times?
As we continue to emerge from lockdown and ease back into our ‘normal’ routines, we should take a moment to reflect on the past few months. I’m sure I’m not alone in feeling like everything since April has been a bit of a blur.
The subject of returning to work is on everyone's lips at the moment, following the relaxation in England of restrictions to control the spread of coronavirus.
That a leading FM industry event, Workplace Futures, has wellness as its theme is testament to the growing recognition of this as a vital part of any business. But why is it so important, and how can businesses ensure their strategies are effective?
The phrase 'business uncertainty' is becoming more prevalent as the implementation of Brexit moves into a more intense phase. Martin Reed, looks at the impact this is having both for his company and the sector as a whole.
Recent research looking at women in facilities management relayed the disappointing finding that half of FM businesses in the UK have no female representation at board level.
Received wisdom says that open plan offices are good for both employer and employee because they promote face-to-face collaborative working and, as a result, help harness creativity and improve teamwork.
Lately, there has been loads of copy dedicated to a very specific cohort of the workforce, namely millennials: their personalities, their requirements, what they’ll bring to the workforce and what employers shouldn’t expect from them.
The FM sector has a lot to gain by employing ex-armed forces personnel. But, the process of moving into a civilian role can be difficult. The Armed Forces Covenant ensures that those who have served are given a chance and treated fairly.
Unconscious bias has been common parlance in the business world for some years, and it continues to be one of the most important issues for business to recognise and manage.
And that is what's stopping our future talent from joining what one student called a 'hidden industry'. Sienna Emanuel asked a group of students what we need to do.
Wednesday December 19th will see a debate in the Commons, pushing for the implementation of a mental health first aider in every workplace to help bridge the gap between mental health and physical health care legislation in business.
Today is World Values Day, an opportunity to think about the principles that are important to us and to act on them.
The facilities management industry is familiar with the use of outsourced workers, of course. Currently, collective bargaining can only take place with the direct employer of those workers. Could that change?
The relationship between facilities management and the emerging discipline of Workplace has always been slightly awkward.
Graeme Hughes explains why the UK leads the way when it comes to keeping the workforce happy and engaged.
Anthony Bennett discusses the role of the service provider in the employee experience.
Engineers are everywhere: from creating new cars to designing prosthetic limbs, and of course throughout FM. But the industry is currently facing a challenging skills shortage.
There has been talk of a skills shortage and recruitment crisis in the FM sector for some years. Guy Pakenham looks at how the emerging political situation changes the discussion.
It seems many business leaders are able to link productivity improvements to profits. It's interesting to note 75% of all companies' growth in the UK from 1998 to 2007 has come from productivity improvements.
I asked my colleagues in our employment relations team whether they would like to step up to defend the boss of the company that had very publicly been admonished for sending home an employee, without pay, who refused to wear high heels at work.
National Apprenticeship Week runs this week from 14-18 March and is co-ordinated by the National Apprenticeship Service, designed to celebrate apprenticeships and the positive impact they have on individuals, businesses and the wider economy.
Raymond Pugh looks at the various challenges to FM recruitment and how getting it wrong can prove costly to the business.
On 31 January 2014, new regulations on TUPE came into effect updating the Transfer of Undertakings (Protection of Employment) Regulations 2006.
Training and on-the-job experience is essential in helping people to stay in work and crucial to improving their chances for career progression.
You may have noticed increasing coverage in the media and elsewhere recently about the Living Wage, with new rates being announced this week.
Next Monday many of us will be going to work in semi-darkness as the clocks go back an hour on Sunday.
Ashley Adams offers a recruiter's view on the current state of FM in the UK.
We have been there too many times before, lost together in the heady success of a project and forgetting ourselves entirely.