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ANABAS: A boutique facilities management company that is #BrilliantlyDifferent
Anabas is the brilliantly different FM partner of choice for clients seeking an outstanding workplace experience. Working in the financial, legal, professional services, technology, and pharmaceuticals sectors amongst others, our clients include many leading global brands whose workplace plays a key part in creating a high performing workspace that is a great place to work and visit.
CORPORATE WORKPLACE FM SPECIALISTS
Our business strategy at Anabas is very simple. It was formed on the basis that if you want to be great at something, you need to focus on that one area and stick to it! We are corporate workplace FM specialists. We only deliver FM services to corporate workplace occupiers who value a quality service experience and have invested in their portfolio to deliver a world-class service for one or two primary reasons:
(1) To attract the best talent into a great workplace that allows them to thrive, and
(2) They have clients, and/or potential clients visiting the workplace who they want to wow!
Anabas delivers a complete range of FM services:
Whether delivered as individual services or as part of an integrated facilities management package, we can specifically tailor our services to our clients’ needs.
By maximising the self-delivery of our services, we integrate our teams and ensure a consistent high-quality, customer centric and flexible service model for our clients. This fuels a collaborative ‘one team’ approach and empowers our staff to focus fully on meeting the needs of our customers.
All our clients benefit from our dedicated and focused senior management team who are closely involved in every step of the design of our service solution. We continue this level of involvement throughout the life of our contracts, which adds real value to the level of support our clients enjoy.
DELIVERING THE WOW FACTOR FOR OUR CLIENTS
Our people are the face of our business, the ambassadors who deliver great service to our clients. We employ people with the right attitude and aptitude to work with us in delivering on our promises. People who share our values and our passion for excellence.
Anabas employees are fully present and ‘in the moment’ with their customers. To do this consistently takes more than basic customer service training. Employees need to be truly engaged and driven in their role and be filled with a desire to bring the best version of themselves to work. All Anabas staff are trained in our bespoke customer excellence training module called, ‘The Wow Factor’ which is delivered in conjunction with our training partners at The Art of Brilliance, a not-for-profit organisation. “Wow Factor” training encourages our people to bring the best version of themselves to work and always go the extra mile for our clients.
DEVELOPING OUR PEOPLE
Our #BrilliantlyDifferent ethos is driven by our employees. That’s why we work hard to recruit and retain the best talent who are committed to delivering the highest quality service.
Training at Anabas is a continuous journey that constantly evolves to ensure our staff are the best they can be. We nurture ambitious individuals who are keen to learn and upskill them to support their career development and deliver a wider range of support for our clients.
And it’s not just our own staff that we train; we also deliver insight days for the London based charity, Circle Collective, which supports young unemployed adults in finding work. Our aim is to educate and inspire the youngsters about the possibilities available within the FM industry. As a result of this, we have successfully employed a number of candidates in recent years, with several now working at some of our largest client sites including the global advertising and marketing agency, WPP and a leading global law firm.
We aim to be the facilities management company that people want to work for. We work hard as a leadership and management team to drive employee engagement levels, and we have some of the highest engagement levels in the FM sector as a result.
One of our four values is to develop a safe and supportive working environment by being ‘there for each other’. Our commitment lies with supporting and developing all our people to flourish and having the propensity to want to jump out of bed in the morning and do a great days’ work. By attracting quality people and making sure they’re fully engaged, we ensure that we always get the best from our teams.
Anabas has also recently introduced an employee assistance programme (EAP). The EAP, provided through Health Assured, was implemented to ensure positive wellbeing is a part of the culture both at the Anabas HQ and on the frontline. It provides the Anabas team with a confidential 24/7/365-day helpline for advice on legal, financial, medical, and other personal issues. The new EAP is also available to the families of Anabas employees.
One of our core values is that we deliver on our promises and everyone in Anabas is committed to this. We are a facilities management company that focuses on delivering great customer experiences to our clients with high quality corporate workspaces they really value.
We are focused on developing and growing a sound and sustainable business and we have great systems and technology in place that provide efficiencies to our operations and real time information to our clients.
When a customer needs a great Facilities Management company, we want them to think of Anabas first. We pride ourselves on delivering #BrilliantlyDifferent solutions to meet the needs of any business, no matter what size.