Bouygues Energies & Services doesn't just look after buildings and the people who work in them. The company has developed some surprising specialisations, too. Simon Hayman turns the spotlight on one of these.

Caroline Hutchins outlines what best practice should look like when it comes to implementing green measures.

Immersed in the world of FM, it’s only by talking to a newcomer that you are reminded what a strange business this is: the multi-layered procurement processes, the relentless pressure on costs, the temptation to make promises based on a hope and a prayer.

Jason Mohr explains why facilities managers can't ignore the costs and compliance associated with bulky waste removal.

Artificial intelligence, the rise of the robots, the internet of things, big data: technology is coming to take over. But how much of it is delivering real FM benefits today? Fiona Perrin went in search of those who are keeping it real.

OCS is an FM service provider on the up. Bob Taylor tells i-FM that the secret to its success isn’t really a secret at all.

With two-thirds of UK consumers recently stating they would boycott brands that lack an ethical conscience, sustainability is an increasingly important issue for facilities managers with CSR targets to meet.

Tim Hysom discusses high performing teams and the best ways to collaborate effectively to achieve common goals.

After 15 years with Macro, Bill Heath left to explore new opportunities. They’ve certainly come knocking and include a new international business proposition, as he tells Fiona Perrin.

Service quality is one of the most important competitive factors in today’s business landscape. Here's some advice on how to make it excellent from the team at ISS. 

In the world of facilities management, energy efficiency is a theme that is growing ever more important. With an anticipated surge in energy bills, clients are now expecting FM professionals to provide solutions to their energy management problems.

Change management and transition management are important processes of any service outsourcing project. But what is the difference between them and what outcomes can they help you to achieve? ISS offers insights and advice.