Competition for the annual i-FM e-business Award remains brisk year after year, demonstrating the vital importance of a whole range of technology solutions in current and leading-edge FM practice.

In 2010, the judges shortlisted three companies from a field of a dozen contenders. In many cases, the decision was not easy. The final three included Eurest Services for its knowledge-based service management platform, Atkins for its tailored CAFM system and IFPI for its performance modelling solution.

The much anticipated result was announced at the annual PFM Partnership Awards Dinner held in London on November 3rd.

The 2010 i-FM e-business Award Winner is:



Eurest Services: Compass Service Framework (CSF) is a comprehensive standard operating platform for the delivery of facilities management. CSF incorporates a web-based knowledge management system that leverages global facilities management expertise and brings together best practice management processes and operating procedures from around the world.

By capturing these processes, procedures and systems, CSF provides consistently high operating service management and service delivery solutions that are implemented on clients’ contracts.

CSF is a unique global framework tailored to individual client needs. It provides clear expectations to employees of specific tasks and operating procedures and standards whilst assuring compliance with HSE obligations, enabling Eurest to manage risk on clients’ behalf. It incorporates regular audit and evaluation for both service provider and client within an easy-to-use system.
 

2010 i-FM e-business Award Runner Up:



Atkins: Ai – Atkins Intelligence – is a bespoke computer aided facilities management system that lies at the heart of the firm’s ability to deliver complete transparency on customers’ property portfolios, providing them with the knowledge to make more informed decisions on their operations.

Ai is used in partnership by Atkins staff, customers and suppliers. It provides a central focal point for property information, planned, reactive and project work orders, end-to-end commercial processing, compliance documentation, auditing, surveying, metering, location and equipment tracking.

Based on the IBM Maximo product, the system is unique following years of development. It offers customers a flexible, innovative and secure system that has a strong future development roadmap. 

2010 i-FM e-business Award Runner Up:



International Property and Facilities Information: EstatesMaster is a tool designed to aid intelligent decision making, monitoring, planning and controlling of the cost involved in the provision of facilities services in an infinite variety of building-specific scenarios.

The bespoke software provides a mathematical model that enables the user to make accurate predictions of the ‘best performance’ cost of providing facilities services to various levels of quality in a wide range of building-specific scenarios. For each facilities service it can take into account the building-specific variables affecting issues such as the quantity of work to be addressed, the design and specification of the building and contents, user activity, operational conditions, internal and external environmental conditions and micro/macro-economic market conditions.

The software is also able to test current financial performance against a modelled peer group for a wide range of facilities services from maintenance to document distribution.