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Cyber security: have you left a window open?
Wednesday 30th May 2018

When it comes to cyber security, we are fighting a perception, potentially fuelled by the suppliers of stock photos, that hackers are fantastically smart, well resourced, highly (and predictably) motivated and dressed in hoodies.

A tale of two FMs
Wednesday 23rd May 2018

It was the best of times. It was the worst of times. It was the age of wisdom. It was the age of foolishness. Sometimes it can indeed be hard to tell where you and others actually are.

Making technology work for FM
Wednesday 2nd May 2018

If technology is going to become an increasingly necessary and perhaps even an enhancing part of FM going forward, how do we ensure that this promise is delivered? Mark Hazelwood looks at some of the issues.

Thinking about what we're doing and why
Wednesday 25th April 2018

I'm usually the interviewer not the interviewee. Being the one questioned is an unusual experience for those of us on the media side of the business; but it can bring a new perspective to the issues.

Passing the buck: responsibility and accountability for compliance
Tuesday 24th April 2018

Who is really responsible for compliance in an organisation? This was just one of many questions recently posed at the latest BIFM Leaders' Forum panel debate hosted by Churchill Service Solutions in London.

Talking the industry up
Tuesday 17th April 2018

I think it’s very easy to talk down the FM industry right now; but more than ever I am seeing a real movement behind positive change and some urgency in creating a conversation that elevates the perception of the value of what FM does.

The outsourcing debate: do they mean us?
Tuesday 27th March 2018

Outsourcing has always been a touchy subject. It’s a good, sound business practice, widely used and time-proven; but it can also be an easy target for criticism, a magnet for hot-button claims around jobs, costs, quality, accountability and more.

Compliance: simpler than it sounds
Monday 26th March 2018

Harrison Briggs discusses the ever-changing requirements around compliance in the built environment.

Smarter working
Wednesday 21st March 2018

It has become an industry adage that FM needs to move up the value chain, developing stronger, smarter working relationships with its customers. This is vital to the health of not just the industry but of customers' businesses too, says Jeff Flanagan.

Technology and people: An uneasy relationship
Thursday 15th March 2018

Videos of dogs doing tricks are always cute. But what if those dogs are actually quadrupedal robots that can open doors?

You can't handle the truth
Sunday 4th March 2018

That memorable line from A Few Good Men, a drama about two US Marines accused of murder, resonates with me every time I hear politicians speaking about the 'truth'.

What's the point of marketing in FM?
Tuesday 20th February 2018

In these uncertain times, how can CEOs and managing directors hope to deliver shareholder value, drive long-term profitability and create stability for their businesses?


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