News Archive - September 1999

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Posted September 30, 1999

The technology divide: those with set to leave those without behind
An investigation sponsored jointly by Oracle, Cisco and the Institute of Directors has identified a gap developing between e-business 'haves' and 'have-nots'.

Businesses not ready for DDA
requirements

With key parts of the Disability Discrimination Act set to come into effect from October 1st, leading charities are saying that many businesses are clearly not ready.

Energy tax will be good for us, new report says
The proposed Climate Change Levy will benefit both the economy and the environment, says a new study carried out for the World Wide Fund for Nature.


Posted September 29 , 1999

Business model for the future goes one step further
World-leading PC manufacturer Dell and IBM have signed a $6bn deal for support services.

'Workstation of the future' goes into production
BT today announced that its 'Smartspace' workstation has been licensed for production by Incorporated Technologies Ltd.

Employers warned they are ill-equipped to
handle stress

HR specialist William M Mercer says employers must do better when it comes to handling stress issues.


Posted September 28 , 1999

All change: women become the management model
Yet another traditional business practice seems to be falling away rapidly. Management Today magazine has concluded women out-perform men on a series of key variables.

'Partnership, not postering' needed in the workplace government says
Results of the largest ever study of UK workplace practices have been published, drawing a claim from DTI minister for competitiveness Alan Johnson that they lend support to government policies.

Change of use: microchip factory re-born as call centre
Last year, Siemens closed its nearly-new microchip production facility on Tyneside. Claiming unforeseen market conditions, the company ran into a storm of protest from the local community...


Posted September 27 , 1999

Technology - it's an age thing
Intel chairman Dr Andy Grove has told delegates at a CBI conference that they should be guided by younger staff in making decisions about technology.

Alarm bells ring: new RSI award
A former Shell employee has been awarded £25,000 in compensation for a repetitive strain injury.

Tower crane index hints at good times in the property market
That periodic symbol of increasing property supply, the tower crane, is once again visible in growing numbers - especially in central London.


Posted September 24 , 1999

Government says yes; Taskforce 2000
says no

With less than 100 days to go until the Year 2000, there is sharp disagreement on the state of preparedness in the UK.


Industry update: good results

Caxton FM, now in its fifth year as part of the Kier Group, has announced "record-breaking" results. Turnover is up by 28% with profit margins remaining constant.


Posted September 23 , 1999

MPs want new radiation limits on mobile phones
The all-party Commons Science and Technology Committee has issued a call for quick action to head off the potential dangers of the microwave radiation generated by mobile phones.


Take up of e-commerce takes off

There has been a dramatic rise in e-commerce applications over the past 12 months, according to Andersen Consulting, and not just in new high-tech companies.

WSP wins government contract; Symonds completes restructuring
The Department of Culture, Media and Sport has awarded a five-year £1.6M contract for procurement and management of facilities services to WSP FM.


Posted September 22 , 1999

Location, location, location - but don't overlook the other considerations
Bradford & Bingley Relocation Services has uncovered the best and worst business locations in the UK - and what figures in the judgement, according to over 1000 senior executives.

Xerox extends old partnership into manufacturing
Xerox signs £5m p.a. deal with Sulzer Infra for Mitcheldean plant

Responsible for facilities management after a merger?
It could be more of an IT clash than a culture clash unless you follow some simple pointers


Posted September 21 , 1999


Regus decides the time is not right after all

Serviced office provider Regus has changed its plans and will not now proceed with flotation until some time next year.

More on the call centre debate
This is turning into a two-horse race, with daily opportunities to bet on the good news or the bad news.

Government procurement set to go online
The Office of Government Commerce, the recently created focus for the multi-billion pound public sector buying function, intends to establish online shopping over a secure intranet.


Posted September 20 , 1999

Government decides more time is needed to talk about energy efficiency
Following discussions that have so far been "constructive and productive", the government has decided that an extra two months of consultation is needed in the run up to agreements on energy efficiency measures.

Lloyds outsources IT services
Technology specialist Bull is set to take over the management of IT for Lloyds of London in a £26M 7-year contract.

Industry Update
Project and facilities consultancy EC Harris has completed its two-year contract with BT - managing the £50M development at Atlantic Quay, Glasgow. The 15,000sqm building will eventually accommodate 1400 staff in BT's own 'Workstyle' environment. The six-month fit out contract, valued £11.5M, was also managed by EC Harris.


Posted September 17 , 1999

Multi-disciplinary firms moving in on property
management

The list of multi-disciplinary consultants bringing in property management skills to complement an existing focus on FM continues to grow.

Complaints follow lack of control
Uncomfortable temperature tops the list of workplace complaints received by facilities managers in a survey carried out by Environmental Monitoring Services.

Still too much red tape, says the CBI
Four out of five British firms believe they are being held back by the increasing demands of workplace legislation.


Posted September 16 , 1999

Don't travel over the millennium period, warns Taskforce 2000
As the Foreign Office and the US State Department published information on Y2K readiness gathered from around the world, millennium watchdog Taskforce 2000 warned against travel to destinations outside the UK for about five weeks around the date change.

Call centres ignore predictions of an early demise
Despite research suggesting that the labour-intensive call centre could prove to be just a peculiarity of the late `90s, plans for new developments continue to be announced..

Stressed? Your colleagues may be to blame
One cause of workplace stress that doesn't get much official attention has been revealed in a new survey. The people we work with may be the source of the problem.


Posted September 15 , 1999

BA buys into online travel business
British Airways has taken a minority stake in Biztravel.com, a rapidly developing internet-based business travel planning and booking service.

Cambridge to get there first
BT has unveiled plans to link Cambridge into its experimental ultra-high speed telecoms network.

Not yet ready for an electronic future
IBM has reported that its 'survey of digital democracy' in Europe has attracted the participation of over 400 elected officials in 14 countries.


Posted September 14 , 1999

Amec in £50 million capital project win
West of Scotland Water has chosen the AMEC Northumbrian consortium as their preferred bidder for a substantial infrastructure project ­ albeit at the somewhat less glamorous end of the spectrum.

Citex grows with Hong Kong acquisition
Citex Properties & Facilities has acquired IT specialist Planex as a part of its development strategy in Hong Kong.

Europe's biggest IT outsourcing deal on track
IBM has marked the first anniversary of its strategic outsourcing contract with Cable & Wireless Communications - valued at nearly £2bn - with the announcement that 1100 CWC staff have now been transferred to IBM employment.


Posted September 13 , 1999

Green commitment pays 
According to new research from market tracker Dow Jones, companies that focus on environmental and social issues, as well as economic results, out-perform companies that are solely pre-occupied with the bottom line.

European Parliament snagging list grows 
Dubbed 'Faulty Towers' in some unfriendly circles, the new £250M EU Parliament building in Strasbourg currently boasts what must be one of the longest snagging lists in recent memory - reportedly documenting 10,000 defects.

Cut costs - use flexible workers 
Research shows that companies can cut costs and please their employees through flexible woring practices.


Posted September 10 , 1999

What's going wrong with the Government's IT
strategy?

The Cabinet Office is set to launch an investigation into failures in a series of recent large-scale IT projects. The study will look at basic principles, asking in particular whether the private investment approach is the right one. It may also examine current projects to see how they can be brought back on track, where necessary.

Breaking e-commerce barriers
Telecoms regulator Oftel and the Office of Fair Trading are to launch an investigation into the barriers standing in the way of the development of e-commerce.

The workplace of the future?
Serviced offices giant Regus is aiming to lead the way in providing alternative workplaces for people who don't hold the traditional 9-5 office-based job.


Posted September 9 , 1999

Two public sector wins for consultants
Two public sector organisations have appointed consultants to help in streamlining operations.

Techno building 
The building and construction sectors are being targeted by a new scheme to encourage the use of IT.

PHS adds another company to its list 
PHS group, the acquisitive supplier of washroom services, has announced a further three purchases.


Posted September 8 , 1999

Four in the running for largest-ever PFI project 
Four consortia remain on the shortlist for STEPS, the £2bn Inland Revenue/Customs & Excise PFI project.

Action 2000 launches last ditch attempt 
Businesses were warned today that 'This is your last chance' to deal with millennium problems.

The changing face of work 
The workplace is slowly evolving to become more employee-friendly, says the Joseph Rowntree Foundation.


Posted September 7 , 1999

Eurica acquires Care 
Interior Services Group subsidiary Eurica has acquired FM provider Care Services Ltd for £12M in the latest step in ISG's strategy of building a 'total occupancy services' group.

Computer upgrade causes problems for Inland
Revenue
 
The Inland Revenue has admitted that a computer system utilised to pursue unpaid taxes is still not Y2K compliant and is already causing problems.

AMEC Announces Strong Interim Results 
International capital projects, services and investments group AMEC Plc has announced interim results for the six months ending 30 June 1999.


Posted September 6 , 1999

Service sector growth drops off 
Figures from the Chartered Institute of Purchasing and Supply show that service industries are continuing to grow - but at a slightly slower rate.

Step outside to improve your productivity 
Research from BT Cellnet has found that as many as 80% of business professionals believe they could achieve more if at least part of their day was spent working in the fresh air.

New research set to improve construction processes 
The DETR has awarded research funding to BSRIA under the Partners in Innovation programme.


Posted September 3 , 1999

48 hour employees under pressure? 
A new survey conducted by Gallup for the Today programme has found that 20% of employees felt pressurised into signing waivers under the Working Time Regulations.

Serco continues on growth track - but sidelines one investment idea 
Serco Group, the 'international task management contractor', reported another set of good figures with interim results for the period ending 30th June.
Turnover was up almost 15% to £391M and profit before tax up 20%.

Bank of Scotland outsources telephone services 
The BT company Syncordia Solutions has won a five-year £100M contract for the management and development of voice, data and mobile phone networks at the Bank of Scotland.

ISS profits up 40% FM Report
In the first half of this year, ISS reported a 29% increase in turnover and a 40% increase in operating profit.


Posted September 2, 1999

Regus to seek listing on the London Stock Exchange 
One of the largest global providers of serviced officers, Regus, announced flotation intentions yesterday.

Software companies holding us back, says Action 2000 
Software manufacturers are not all providing sufficiently clear information about their products' millennium compliance status.

Hotmail breach shakes confidence in internet security 
Microsoft's free e-mail service, used by an estimated 50 million people worldwide, was shut down for several hours earlier this week as software engineers worked to re-establish security.

Fourth JV for Regus 
Regus has signed its fourth joint venture with a major property company in the past 12 months. The others are with MEPC and Arlington in the UK and Equity International in the US.


Posted September 1, 1999

Help coming on 'green' decisions 
The British Standards Institution has launched a joint project designed to develop tools for achieving an integrated approach to sustainable development.

Too much telecom capacity could mean lower prices 
International telecoms consultant Renaissance Worldwide says that growth in transmission capacity in Europe is likely to outrun demand within five years.

Industry news: update 
Industry news - A quick update on who is doing what in the FM industry. Why don't you tell us what is happening in your company?

Italian and UK wins for Johnson Controls 
In its first major national account in Italy, Johnson Controls will provide total FM to Infostrada at its head office in Milan and other locations throughout Italy.