Service Works Group (SWG) is an international provider of comprehensive facilities, property and workplace management software. With a global network of offices, SWG delivers Computer-Aided Facilities Management (CAFM) to over 1,000 customer sites across the globe to manage a broad spectrum of workplace and service environments.

SWG’s award-winning CAFM application, QFM streamlines the management of a wide range of asset, building and service activities to optimise facilities efficiency, improve service delivery and reduce operational costs. QFM is a fully integrated suite of web-based management software tools, providing a centralised view of facilities and maintenance activities across the entire estates portfolio. Comprehensive reporting delivers essential insight into critical performance information to support strategic decision-making. Functionality includes:

• Help Desk & Reactive Maintenance (including self-service)
• Planned Maintenance (PPMs)
• Asset Management
• Health & Safety Management
• SLA & Contracts Management
• Resource Management
• Stock Control
• Porterage
• Satisfaction Surveys
• Reporting
• Bookings Management
• Property Management
• Space & Move Management
• Mobile App
• PPP / PF2 Performance Management

QFM software can be integrated with a wide range of third party applications including BIM (Building Information Modelling), BMS (Building Management Systems), accounting, HR and energy management software to deliver a best-of-breed solution.