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Top Stories

  • FM brands: the who, what and how

    FM brands: the who, what and how

    As a services-led industry, the need to promote a positive brand image in facilities management is paramount, because no matter how good your overall quality of service, a negative perception can have a detrimental effect. 

  • Technology in FM: luxury or necessity?

    Technology in FM: luxury or necessity?

    Following a UK-wide survey looking into how technology is affecting facilities management, Service Works Group and i-FM reveal new insights into how the industry is performing.

  • Shaping the future

    Shaping the future

    More of the same: that's one way to interpret the conclusions of the latest market research study on global trends in FM. But in this case 'the same' means some very big changes over the next five years or so.

  • The intelligent client

    The intelligent client

    Zurich Insurance is on a journey to reimagine the relationship its employees have with their workplace, while Sodexo is the service partner helping to make that a reality. Simon Iatrou speaks to both organisations about an ambitious change programme.

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Bouygues

  • FM brands: the who, what and how

    FM brands: the who, what and how

    As a services-led industry, the need to promote a positive brand image in facilities management is paramount, because no matter how good your overall quality of service, a negative perception can have a detrimental effect. 

  • Macro scoops Oman museum contract

    Macro scoops Oman museum contract

    The FM provider has been awarded a four-year contract to provide FM services for the new premises of Oman's National Museum.

  • Bespoke solution, Bristol fashion

    Bespoke solution, Bristol fashion

    Bristol-based Bespoke Cleaning Services has won a four-year multi-service contract with City of Bristol College.

  • Rising to the heights for contract win

    Rising to the heights for contract win

    CAM Specialist Support has been appointed to clean the former London Olympics media centre, thanks to its expertise in high-level services.

  • Haley named Regional Chair at Sodexo

    Haley named Regional Chair at Sodexo

    Sodexo UK & Ireland has appointed Sean Haley as Regional Chair, following the departure of Neil Murray, who is leaving to pursue opportunities outside the group.

  • Wates bags zoo deal

    Wates bags zoo deal

    The group's facilities management division has been appointed by the East Midlands Zoological Society to deliver a three-year contract at Twycross Zoo in Atherstone, Leicestershire.

  • Churchill secures place on London uni framework

    Churchill secures place on London uni framework

    Churchill Services has been awarded a place on the London Universities Purchasing Consortium framework for cleaning services.

  • Kidd to head ISS Sweden

    Kidd to head ISS Sweden

    Gary Kidd, formerly Chief Operating Officer of ISS UK, has been appointed as the new Country Manager for ISS Sweden.

  • Staff competence and supplier performance top buyer concerns

    Staff competence and supplier performance top buyer concerns

    Competence of staff and getting the supplier to deliver on the terms of the contract are the two main challenges businesses face when outsourcing their security services, new research shows.

  • Three more benefit from 'Mitie model'

    Three more benefit from 'Mitie model'

    Mitie's corporate structure has always been about judicious investment in owner-driven businesses, and in line with that it has recently bought employee shareholdings in three of its operations.

  • Restore in 83m deal with PHS

    Restore in £83m deal with PHS

    Restore plc, the office services group, has bought PHS Data Solutions, the second largest provider of document shredding services in the UK and a significant provider of records management and document scanning services.

  • Rhubarb on the menu at American Airlines

    Rhubarb on the menu at American Airlines

    Specialist catering business Rhubarb has extended its relationship with American Airlines at Heathrow with a new contract to deliver services at AA's Terminal 3 arrivals lounge.

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Features

  • Technology in FM: luxury or necessity?

    Technology in FM: luxury or necessity?

    Following a UK-wide survey looking into how technology is affecting facilities management, Service Works Group and i-FM reveal new insights into how the industry is performing.

  • Water market deregulation: are you ready?

    Water market deregulation: are you ready?

    In April 2017, just like the transformation of the gas and electricity markets previously, water supply is set to become a competitive retail market as opposed to the current monopolistic approach.

  • How much do you really save with outsourcing?

    How much do you really save with outsourcing?

    Cost savings continue to be the most important reason behind facilities management outsourcing decisions. But, ISS asks, how much money are you actually saving?

  • Are FM people constrained by data?

    Are FM people constrained by data?

    Michael McCullen implores facilities managers to ask the right question when it comes to specifying a BIM system.



Interviews

  • The intelligent client

    The intelligent client

    Zurich Insurance is on a journey to reimagine the relationship its employees have with their workplace, while Sodexo is the service partner helping to make that a reality. Simon Iatrou speaks to both organisations about an ambitious change programme.

  • FM at starboard

    FM at starboard

    Tim Hancock tells Simon Iatrou how he has managed to balance a lifelong passion for sailing with a successful career in facilities management.

  • Creating social value

    Creating social value

    Simon Iatrou finds out how one FM service provider's work with local communities may provide the blueprint for all future facilities management.

  • Technically Speaking

    Technically Speaking

    One year after ISS's acquisition of GSH, Simon Iatrou sits down with Gary Kidd and Kath Fontana to discuss the growth of its technical services business and how this is informing the organisation's evolving approach to service.



Comments

  • Engagement or involvement?

    Engagement or involvement?

    It seems many business leaders are able to link productivity improvements to profits. It's interesting to note 75% of all companies' growth in the UK from 1998 to 2007 has come from productivity improvements.

  • Shaping the future

    Shaping the future

    More of the same: that's one way to interpret the conclusions of the latest market research study on global trends in FM. But in this case 'the same' means some very big changes over the next five years or so.

  • Avoiding a Fexit

    Avoiding a Fexit

    For months, the British politicians who campaigned to leave the EU were portrayed as insular and parochial.

  • Beyond outsourcing: to vest or not to vest

    Beyond outsourcing: to vest or not to vest

    Granted it is not the font of all knowledge; however, Wikipedia is a useful reference for definitions.



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International News »

Macro scoops Oman museum contract

The FM provider has been awarded a four-year contract to provide FM services for the new premises of Oman's National Museum.


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