News on 12 September 2000
Interserve
fm has been selected by Eli Lilly and Company Limited as the preferred
supplier for a £10m, 3 + 2 year facilities management contract at
its Speke manufacturing facility.
The transfer of responsibilities for the management of a range of non-production-related
activities has been phased over a six-month period. Interserve fm first
took on management of general and production cleaning, scaffolding, security,
canteen, laundry and work wear.
In the current phase, general, engineering and raw materials stores, term
maintenance, HVAC systems and effluent sampling are being added to Interserve's
role. Safety equipment, stationery and supplies, gardening and the co-ordination
of carpentry will also be transferred during this phase.
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| Eli Lilly and Interserve managers at the contract signing: Mike Hannaway, Glyn Pessol (Interserve), Andy Glennon, Paul Taylor (Interserve), Darin Moody, John Burns (Interserve), Tony O'Donovan (Interserve) and Martin Dickie. |
By the end
of January next year Interserve will be responsible for an agreed range
of non-production related support services, with clearly established service
level agreements.
Darin Moody, Lilly’s General Manager at Speke, said: "The continued
drive for productivity improvements has led us to concentrate our own
resources on a set of critical activities that we must excel at. We recognise
that there are other parties with expertise in certain areas that are
not central to our business. After an exhaustive search, we have selected
Interserve as our partner due to their excellent combination of expertise,
value and customer focus."
Paul Taylor, Interserve's UK Director of Business Development is particularly
pleased that Eli Lilly has signed up to Interserve's integrated approach
to service provision: "Coupled with both parties' willingness to
promote total transparency of cost during negotiations, this has culminated
in the signing of a contract which should cement a long and mutually beneficial
agreement between our two organisations."
