The conference programme for FM Expo 2000 (19-21 September) covers a wide range of issues, from legislation to professional development, in 21 half-day sessions featuring some of the best speakers in the business.

Session titles include:

How to be a successful facilities manager
The challenge of managing churn
The FM department: change or die?
Customer service and help desk integration
Unwired - cordless technologies and FM
The workplace and productivity
FM & the Net
Service level agreements
Making contracts work

The speaker team includes the new chairman of the BIFM Ian Fielder; the Chief Executive of Citex Oliver Jones; consultant and current Opinion columnist on i-FM, Michael Mainelli; John Davis of Facilities Recruitment; consultant David Pearson; Philip Ross of Cordless Consultants; Colin Todd of CS Todd & Associates and Derek Butcher of the Centre for Facilities Consultancy.

Michael Mainelli	Colin Todd	Ian Fielder
John Davis	Philip Ross	Derek Butcher

As well as the Conference programme, FM Expo will feature a series of sessions organised by Partnership Sourcing, the joint CBI/DTI initiative. Partnership case studies will include The Post Office, Marconi Naval Systems, TNT and Manpower.

A central feature on the floor of FM Expo 2000 will be FM Inter@active. The programme is being finalised now but will include a debate with a panel of facilities editors, including the editor of i-FM Richard Byatt, and a session on the internet as a tool and resource for facilities managers.

www.fmexpo.com