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Maintenance Analyst

Silver Birch Resourcing
Leatherhead, Surrey, England
Helpdesk Operators
Permanent
RC490
£52k - 57k per year

Working for an International Client with a very established and prestigious coverage of government sector.

 

The role of the Maintenance Analyst is to provide support and analytical skills to facilitate the day-to day operation of Concept Evolution Systems for multiple clients.

  • Following the project/customer processes, information and knowledge to  assist with the technical delivery of Concept Evolution System; and
  • Assisting the project team with issues that may arise.

 

You are responsible for

  • Ensuring contractual obligations are delivered and sustained
  • Ensuring project/client satisfaction with agreed outcomes and best practice methodology
  • Active project/client management including formal reporting and informal relationship management and development
  • Compliance with change control processes.
  • Internal colleague relationship management and opportunity development.
  • Ensure full audit trail in place to satisfy internal, and external auditors 
  • Tracking and on time delivery of proposed initiative deliverables
  • Understanding current and industry best practices and developments in their domain and providing this intelligence back into the business

You will have 

  • Knowledge of and experience using Concept Evolution FM system
  • Degree, preferably in Computer Science or Management Information Systems or similar experience
  • Experience in supporting Concept Evolution

Rhona Cloherty
01737 552637
Rhona.81CDDB238.0@applythis.net



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