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Top Stories

  • Servest in IWM win

    Servest in IWM win

    Servest has won a five-year, multi-site soft services contract with Imperial War Museums.

  • Technology in FM: luxury or necessity?

    Technology in FM: luxury or necessity?

    Following a UK-wide survey looking into how technology is affecting facilities management, Service Works Group and i-FM reveal new insights into how the industry is performing.

  • It's all in the name

    It's all in the name

    Whenever the subject of branding comes up, my thoughts cannot help but return to the tale of Sigmund Freud's nephew and his dalliance with the tobacco industry. 

  • The intelligent client

    The intelligent client

    Zurich Insurance is on a journey to reimagine the relationship its employees have with their workplace, while Sodexo is the service partner helping to make that a reality. Simon Iatrou speaks to both organisations about an ambitious change programme.

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  • Freemasons choose London Living Wage option

    Freemasons choose London Living Wage option

    A commitment to pay staff the London Living Wage has earned Julius Rutherfoord a cleaning contract at Freemasons’ Hall, the headquarters of the United Grand Lodge of England.

  • Serco lines up £600m NHS contract

    Serco lines up £600m NHS contract

    Barts Health NHS Trust has named Serco Group as the preferred bidder for its soft FM services tender.

  • RICS survey: cost still rules

    RICS survey: cost still rules

    Cost still outweighs service expertise and ‘soft’ factors such as corporate social responsibility and cultural fit when it comes to procuring FM services, according to the latest RICS Annual Occupiers Survey.

  • Kier sees

    Kier sees "iconic" double

    Kier's workplace services business has successfully bid for contracts with the Imperial War Museum and Royal Shakespeare Company.

  • New Sales Director for Qube Global Software

    New Sales Director for Qube Global Software

    The property and FM software provider has appointed Colin O'Reilly to head up its sales division.

  • European FM set for greater revenue

    European FM set for greater revenue

    A new report by credit ratings business Moody's Investor Service has claimed that organic revenue in the EMEA facilities management sector will grow over the next two years due to the increasing popularity of outsourcing.

  • Incentive in £1m shopping centre win 

    Incentive in £1m shopping centre win 

    Incentive QAS, Incentive FM Group's specialist cleaning business, has been awarded a three-year contract at the Pentagon Shopping Centre in Chatham, Kent. 

  • Styles & Wood buys data centre expertise

    Styles & Wood buys data centre expertise

    Property services group Styles & Wood has acquired Keysource, the provider of specialist technical services to the data centre and critical facilities sectors.

  • Setting standards in FM

    Setting standards in FM

    Arguing that a new ISO management system standard will be more than welcome in the dynamic world that is FM, the International Organization for Standardization has offered an update on progress so far.

  • Hat trick at ESS

    Hat trick at ESS

    ESS Support Services Worldwide, the Compass Group's offshore division, has secured three new North Sea contracts.

  • Queen's University place for Robinson

    Queen's University place for Robinson

    Antrim-headquartered Robinson Services has won a three-year cleaning contract with Queen's University Belfast.

  • Anabas strengthens customer service offer

    Anabas strengthens customer service offer

    The corporate office FM specialist has appointed Mark Murdoch to the new role of Customer Experience Manager.

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Features

  • Why E-Permits to Work will replace paper

    Why E-Permits to Work will replace paper

    As on-site health & safety requirements seem to increase exponentially, the challenge for facilities managers in managing contractors grows consequentially.

  • Technology in FM: luxury or necessity?

    Technology in FM: luxury or necessity?

    Following a UK-wide survey looking into how technology is affecting facilities management, Service Works Group and i-FM reveal new insights into how the industry is performing.

  • Water market deregulation: are you ready?

    Water market deregulation: are you ready?

    In April 2017, just like the transformation of the gas and electricity markets previously, water supply is set to become a competitive retail market as opposed to the current monopolistic approach.

  • How much do you really save with outsourcing?

    How much do you really save with outsourcing?

    Cost savings continue to be the most important reason behind facilities management outsourcing decisions. But, ISS asks, how much money are you actually saving?



Interviews

  • The intelligent client

    The intelligent client

    Zurich Insurance is on a journey to reimagine the relationship its employees have with their workplace, while Sodexo is the service partner helping to make that a reality. Simon Iatrou speaks to both organisations about an ambitious change programme.

  • FM at starboard

    FM at starboard

    Tim Hancock tells Simon Iatrou how he has managed to balance a lifelong passion for sailing with a successful career in facilities management.

  • Creating social value

    Creating social value

    Simon Iatrou finds out how one FM service provider's work with local communities may provide the blueprint for all future facilities management.

  • Technically Speaking

    Technically Speaking

    One year after ISS's acquisition of GSH, Simon Iatrou sits down with Gary Kidd and Kath Fontana to discuss the growth of its technical services business and how this is informing the organisation's evolving approach to service.



Comments

  • It's all in the name

    It's all in the name

    Whenever the subject of branding comes up, my thoughts cannot help but return to the tale of Sigmund Freud's nephew and his dalliance with the tobacco industry. 

  • Why giving back gives back

    Why giving back gives back

    Glenn Wilson explains how it is not just charities that will benefit from an organisation's fundraising initiatives.

  • Engagement or involvement?

    Engagement or involvement?

    It seems many business leaders are able to link productivity improvements to profits. It's interesting to note 75% of all companies' growth in the UK from 1998 to 2007 has come from productivity improvements.

  • Shaping the future

    Shaping the future

    More of the same: that's one way to interpret the conclusions of the latest market research study on global trends in FM. But in this case 'the same' means some very big changes over the next five years or so.



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International News »

European FM set for greater revenue

A new report by credit ratings business Moody's Investor Service has claimed that organic revenue in the EMEA facilities management sector will grow over the next two years due to the increasing popularity of outsourcing.


Have you seen »

What's going on here?

Trying to understand the complex and changing marketplace that is UK FM? Have a look at our research pages for information and insights into practices and trends. Just one entry point for all the resources on offer on i-FM.

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