Servest buys Arthur McKay & Co
The facilities management services provider has acquired building services contractor Arthur McKay as part of its growth and diversification strategy.
BaxterStorey sails off with Sunseeker deal
The luxury motor yacht manufacturer, headquartered in Poole, has appointed BaxterStorey to provide catering services for its 2000 staff.
How do you solve a problem like the BIFM?
For all its strengths, and there are plenty, the FM industry's professional institute seems to have some chronic flaw somewhere: things keep going wrong.
Securing the right experience
Whether you are a viewer, a visitor, a student or a customer, every service provider these days is focused on more than just the transaction: instead, it's everything that goes into 'the experience'.
War for talent shaping CRE decisions
Property advisor CBRE argues that the commercial world is in the midst of a paradigm shift as real estate decisions are increasingly driven by recruitment and retention concerns.
Counting the success at Carillion's Customer Experience Centre
Carillion marked the third anniversary of its Sheffield-based Customer Experience Centre with a special event celebrating the re-opening of the expanded and refurbished space.
Imtech Inviron lands MediaCity deal
The hard services specialist has been appointed by UTC@MediaCityUK to manage the technical services at its new purpose-built media training centre.
BIFM loses another CEO
The BIFM announced late on Wednesday (26 October) that new CEO Ray Perry has left the Institute. Linda Hausmanis is stepping in as Acting Chief Executive.
SummitSkills to close in March
Another of the original government-backed sector skills councils, this one supporting the building services sector, has come to the end of the line.
Sodexo's Slattery in LGBT top 100 for third year
Sodexo Ireland Country President Margot Slattery has been named among the Top 100 influential LGBT business leaders for the third consecutive year.
On the buses at Cordant
The Oxford Bus Company, part of the Go Ahead Group, has outsourced the cleaning, shunting and fuelling services of its buses and coaches for the first time, awarding a three-year contract to Cordant Cleaning.
TCFM bags another supermarket deal
TC Facilities Management has won a multi-site cleaning services contract with a major supermarket group.
Securing the retail experience
The modern retail experience is about so much more than a simple transaction. It is no longer enough to have the product a customer wants and sell it to them. After all, they can buy goods that way on the internet.
Facilitating the perfect shopping centre experience
Bernard McCauley outlines current trends in the management of shopping centre facilities.
Making an impact
Everyone loves a marriage proposal broadcast by a plane trailing a 'will you marry me' banner, right? Cathy Hayward reviews the highs, metaphorically and literally, at this year's World Workplace.
Simon Iatrou explores how one service provider's graduate training scheme is helping young people fulfil their potential in the built environment.
Creating the art of the possible
Paul Crilly tells Simon Iatrou why FM services such as cleaning could deliver so much more, if only organisations were prepared to take the necessary risks.
The intelligent client
Zurich Insurance is on a journey to reimagine the relationship its employees have with their workplace, while Sodexo is the service partner helping to make that a reality. Simon Iatrou speaks to both organisations about an ambitious change programme.
FM at starboard
Tim Hancock tells Simon Iatrou how he has managed to balance a lifelong passion for sailing with a successful career in facilities management.
Creating social value
Simon Iatrou finds out how one FM service provider's work with local communities may provide the blueprint for all future facilities management.
Where next for the BIFM?
With the swift exit of new CEO Ray Perry and IFMA and RICS now collaborating to focus on the development of the FM profession around the world, BIFM has some major issues on its plate. I addressed this last spring, but agreed not to publish.
Predicting the future
We seem to have entered an age in which crystal balls are particularly cloudy, at least in parts. And it is in those parts, where we are less sure of events and their implications, that risk lies.
It's all in the name
Whenever the subject of branding comes up, my thoughts cannot help but return to the tale of Sigmund Freud's nephew and his dalliance with the tobacco industry.
Why giving back gives back
Glenn Wilson explains how it is not just charities that will benefit from an organisation's fundraising initiatives.
Our sponsors are a select group. They lead the industry in high quality, innovative solutions tailored to a dynamic business environment. Find out more about joining us as a sponsor and the benefits this offers you.
The facilities management company has secured a three-year integrated FM contract with Evolvence Knowledge Investments to manage three schools in the United Arab Emirates.
Our latest FM market landscape review is available online now, tracking major events over the past year, their impact on the industry and how they, and events in the wider environment, are shaping facilities management for the future.
Change is the only constant – in work, in the workplace, in the expectations of individuals and organisations. Experience, insights and advice from the top speakers at Workplace Futures 2016 is available now.
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