i-FM: The online resource for facilities professionals

Qube Global Software develops Planet, the leading Facilities Management software solution, implemented in over 240 organisations.

 

Planet FM enables you to manage your internal workforce, external contractors and outsourcing contracts more effectively while delivering significant customer service improvements.

 

The CAFM solution encompasses a full spectrum of FM services, from property management and maintenance, to consolidated help desks and state-of-the-art mobile solutions. 

Planet can be easily tailored to suit specific business processes and working practices and offers standard interfaces to link into financial and procurement systems. Planet provides a detailed, end-to-end view of facilities management processes in real time and the flexibility to adapt to organisational or operational changes of the future.

 

At a glance, here are some benefits from implementing Planet:

•  Improve customer service. Achieving customer satisfaction is key to improving the performance of the facilities department. With our facilities management software, callers are automatically updated on the progress of their call by email. Once the call has been resolved, callers have the opportunity to complete satisfaction surveys and you will also be able to report accurately on performance.

•  Optimise efficiency. Manage multiple offices and/or contracts within a single database with our Management module. You can organise your resources; schedule and issue jobs; control budgets and monitor contractor performance. It is also possible to access building and asset information, supplier and contractor details and budget information – all from one place.

•  Streamline your procedures. Our range of specialist modules addresses the provision of both ‘soft’ and ‘hard’ FM services, space management with dynamic CAD integration and service charging.

•  Business Intelligence. Dashboards are one of the most powerful tools in the business users’ tool kit; they are key to improving business visibility and making informed decisions. Vision, a ground breaking executive dashboard displays graphical Business Intelligence that is easy to read and interpret. 

•  Increase workforce productivity. Mobile working is a must have for the modern facility manager and our Mobile Data Tools can instantly address numerous key issues common to the FM team and integrate with staff scheduling tools. 

•  Enhance maintenance management efficiency. With our multi-disciplined Help Desk you can log calls 24 hours a day and track responses to jobs with automatic call escalation. Post SLA reports and performance.

For more benefits visit http://www.qubeglobal.com/solutions/facilities-management/

Call us now to find out more about Planet and how it can help you run your organisation’s facilities more efficiently on +44 (0)20 7726 3200 or email us on planet@qubeglobal.com 


About Qube Global Software
Qube Global Software is the leading supplier of property and facilities management software. Over 30 years experience and more than 850 customers is a testament to our success in the property and facilities management industry. 

Qube Global Software’s solutions for Property and Facilities Management have all been developed under processes certificated to the BS EN ISO 9001:2008 Quality Management System standard and TickIT. Qube Global Software is regularly assessed to this standard by BSI, enhancing our standing as the leading provider of property and facilities management software.