FM24 is a facilities management company with a difference.
Established to provide flexible support and solutions to managers responsible for facilities, maintenance and business support activities, fm24 has the advantage of being equipped with an in-house 24/7 helpdesk.
Clients of all sizes and from all sectors have seen the benefits of using our helpdesk service, either as part of a site based FM solution or as a cost effective and professional alternative to supporting an in-house operation of their own. Either way, every call to the fm24 Helpdesk is answered in the manner specified by the client and the caller is unaware that they are speaking to a third party.
This said, we are far more than a facilities helpdesk service. We have proved time and again that we are adept at working with our clients to develop bespoke solutions for their business needs, often working ‘outside of the box’ and demonstrating a level of flexibility unknown to larger FM companies.
Since fm24 was established we have developed a well respected team of facilities managers and consultants and a significant database of continuously vetted suppliers. With our parent company Mace we have significant buying power and are able to negotiate extremely competitive rates which are passed on to our clients. Therefore, whether through our Helpdesk or a tailored FM Contract, our clients experience the benefits of a proven high standard of service, at an agreed rate, with the back up of our highly respected management team.
Our strong reputation has been built not on our abilities but the customer service we provide and the results we deliver. Every client is important to fm24, no matter how small, and we welcome any opportunity to demonstrate our client commitment, fm24 hours every day.
