i-FM: The online resource for facilities professionals

Russell’s expertise is to provide the glue between operations and business development by bringing strategic operational direction and analysis to the existing FM contracts as well as any new development opportunities.

Most recently specialising in the shopping centre arena, he has a proven track record in developing strategic operational models for delivering FM services to major shopping centres across the UK.

fm fusion provides professional facilities management consultancy that specialises in strategic analysis of operational delivery models, customer relationship enhancement, organisational restructuring, troubleshooting, communication planning and sector development across both the retail and corporate markets.

Russell has over 20 years' FM experience working both client and supplier-side and understands all aspects of FM delivery, having worked for blue chip clients such as Barclays, HSBC and Lendlease as well as service providers Atkins and Europa.