i-FM: The online resource for facilities professionals

Graham is an experienced and senior practitioner in the Facilities Management arena. With John Swift he jointly runs ‘Concourse - The Professionals Network’, which specialises in providing facilities consultancy, outsourcing strategies, PFI bid support and interim placements from a pool of experienced professionals.

He is a specialist in strategic reviews of support services and in procurement strategies as well as an expert in the drafting of contract documentation and in bid preparation. He has broad experience in the relocation and setting up of offices, including the planning of office layouts. Management Development and Training is an area where he excels. He is an experienced operator at the highest levels and able to work and present at board level. Additionally he has worked in the private and public sector where he has been at the forefront of developments in the facilities profession, notably Market Testing and PFI’s.

He is an advocate of the need for managers to take the high ground and focus on strategy and planning, management of resources and the harnessing of data through information technology, in order to inform the decision making process. His considerable hands-on FM experience, presentational skills and understanding of the dynamics of the modern workplace mark him out as a leading practitioner who understands how to develop solutions with users. In particular he has considerable knowledge of the practicalities of outsourcing support services, the restructuring of facilities operations and the management of the change process.

A firm believer in developing intellectual capital through education he has throughout his career introduced programmes of professional development for his various work teams. 

A Fellow of the British Institute of Facilities Managers, he is a regular speaker on courses and a major contributor to the development of the BIFM training programme.